Key Responsibilities
- Handle end-to-end airfreight operations for both import and export shipments.
- Manage export shipments: booking, MAWB/HAWB preparation, permits, and coordination with airlines/co-loaders.
- Manage import shipments: monitor arrival, arrange clearance, coordinate delivery and follow up with customers.
- Prepare and send quotations to overseas agents and customers.
- Source and compare co-loader / airline rates to ensure competitive pricing.
- Liaise with airlines, co-loaders, transporters, warehouse and customers for smooth operations.
- Monitor shipment status and provide timely updates on arrivals, delays, or issues.
- Ensure proper documentation and compliance with customs requirements.
- Handle billing, job costing and data entry accurately.
Requirements
- Experience in airfreight import & export operations preferred.
- Knowledge of MAWB/HAWB, permits, customs clearance.
- Able to check rates and do pricing/quotation independently.
- Good coordination and communication skills.
- Able to multitask and handle fast-paced shipment requirements.
- Familiar with freight systems is an advantage.
Work Location: Changi Airfreight Centre
