Total 6 job vacancies by Eteam Workforce Pte. Ltd.

About the Role

We are seeking an experienced ServiceNow ITSM Consultant to implement and support IT Service Management (ITSM) solutions on the ServiceNow platform.

The role requires strong expertise in ITSM modules, platform configuration, and delivering scalable solutions aligned with business requirements and best practices.

Key Responsibilities

• Implement and support ITSM modules on the ServiceNow platform
• Configure and manage Incident, Problem, Change, Knowledge, and Service Catalog modules
• Maintain and enhance Configuration Management Database (CMDB)
• Develop and configure workflows, business rules, and client scripts
• Integrate ServiceNow with external systems and tools
• Gather business requirements and translate them into scalable technical solutions
• Ensure adherence to ITIL processes and ServiceNow best practices

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow ITSM implementation and support
• Strong expertise in Incident, Problem, Change, Knowledge Management, and Service Catalog
• Experience in ServiceNow administration and CMDB management
• Experience with workflows, business rules, and client scripts
• Knowledge of integrations with external systems
• Good understanding of ITIL processes and ServiceNow best practices

Core Skills & Expertise

• IT Service Management (ITSM)
• Incident, Problem & Change Management
• Knowledge Management
• Service Catalog
• CMDB
• Workflow Automation
• ServiceNow Administration
• Business Rules & Client Scripts
• Integrations (REST/SOAP)
• Requirement Gathering & Solution Design
• ITIL Framework

About the Role

We are seeking an experienced ServiceNow ITOM Consultant to implement and support IT Operations Management (ITOM) solutions on the ServiceNow platform.

The role requires strong expertise in infrastructure discovery, service mapping, monitoring solutions, and platform customization to support reliable and efficient IT operations.

Key Responsibilities

• Implement and support ITOM solutions on the ServiceNow platform
• Configure and manage Discovery, Service Mapping, Event Management, and Cloud Management modules
• Set up and maintain CMDB and MID Servers
• Integrate ServiceNow with third‑party monitoring tools and platforms
• Gather requirements, design solutions, and perform workflow customization
• Support implementation, testing, and deployment of ITOM solutions
• Troubleshoot issues and optimize platform performance
• Collaborate with cross‑functional teams in Agile environments

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow ITOM implementation and support
• Strong expertise in Discovery, Service Mapping, Event Management, and Cloud Management
• Experience in CMDB management and MID Server configuration
• Knowledge of infrastructure monitoring and cloud discovery
• Experience integrating with third-party monitoring tools

Core Skills & Expertise

• ServiceNow ITOM Modules
• CMDB & Data Modelling
• MID Server Configuration
• Infrastructure & Cloud Monitoring
• Workflow Configuration & Customization
• JavaScript (ServiceNow scripting)
• REST / SOAP APIs
• Automation & Performance Optimization
• Troubleshooting & Root Cause Analysis
• Agile & Stakeholder Management

About the Role

We are seeking an experienced ServiceNow ITAM Consultant to implement and support IT Asset Management (ITAM) solutions on the ServiceNow platform.

The role requires strong expertise in asset lifecycle management, platform customization, and delivering scalable solutions aligned to business requirements.

Key Responsibilities

• Implement and support IT Asset Management (ITAM) solutions on ServiceNow
• Manage asset lifecycle processes including procurement, tracking, and optimization
• Configure and maintain HAM (Hardware Asset Management) and SAM (Software Asset Management) modules
• Design and implement workflows and automation for asset management processes
• Gather requirements, design solutions, and support implementation, testing, and deployment
• Develop reports and dashboards for asset tracking and analytics
• Troubleshoot platform issues and support continuous improvement initiatives
• Collaborate with stakeholders in Agile delivery environments

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow ITAM implementation and support
• Strong expertise in HAM, SAM, CMDB, and asset lifecycle management
• Experience in workflow configuration and platform customization
• Experience with integrations, reporting, and dashboards
• Good understanding of Agile delivery environments

Core Skills & Expertise

• IT Asset Management (ITAM)
• Hardware Asset Management (HAM)
• Software Asset Management (SAM)
• CMDB Management
• Asset Lifecycle Management
• Workflow Automation
• ServiceNow Configuration & Customization
• JavaScript (Scripting)
• Integrations (REST/SOAP)
• Reporting & Dashboards
• Troubleshooting & Optimization
• Stakeholder Management

About the Role

We are seeking an experienced ServiceNow EAM Consultant with strong expertise in implementing and supporting Enterprise Asset Management (EAM) solutions on the ServiceNow platform.

The ideal candidate will have hands-on experience in asset lifecycle management, workflow automation, and platform configuration, with the ability to align solutions to business requirements and enterprise governance practices.

Key Responsibilities

• Implement and support Enterprise Asset Management (EAM) solutions on the ServiceNow platform
• Configure and manage Asset Portfolio Management and asset lifecycle processes
• Design and implement workflows for asset tracking, procurement, and maintenance planning
• Support RFID implementation and asset tracking processes
• Configure system workflows, integrations, and platform customizations
• Work closely with stakeholders to translate business requirements into technical solutions
• Ensure alignment with ITIL processes and enterprise asset governance standards

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience with ServiceNow EAM implementations
• Strong knowledge of Asset Lifecycle Management and asset tracking processes
• Experience in workflow configuration, integrations, and platform customization
• Familiarity with CMDB and procurement workflows
• Good understanding of ITIL processes and enterprise asset governance

Core Skills & Expertise

• Asset Portfolio Management
• RFID Implementation
• Asset Maintenance Planning
• Asset Workflow Automation
• CMDB Management
• Procurement Workflows
• ServiceNow Configuration & Customization

About the Role

We are seeking an experienced ServiceNow FSM Consultant to implement and support Field Service Management (FSM) solutions on the ServiceNow platform.

The role requires strong expertise in field service operations, workflow automation, and platform customization to support efficient service delivery and operational excellence.

Key Responsibilities

• Implement and support Field Service Management (FSM) solutions on ServiceNow
• Manage work order processes, including dispatching and scheduling activities
• Configure and optimize mobile agent workflows and field service operations
• Support task management and execution by field service agents
• Configure workflows, integrations, and platform customizations based on business requirements
• Collaborate with stakeholders to translate operational needs into system solutions
• Ensure alignment with ITIL processes and field service best practices

Requirements

• Experience: Minimum 4+ years of relevant experience
• Employment Type: Permanent
• Work Mode: Onsite
• Location: Singapore
• Eligibility: Singapore Citizens or Permanent Residents only

Must-Have

• Hands-on experience in ServiceNow FSM implementation and support
• Strong expertise in work order management, dispatching, and scheduling
• Experience in mobile workforce and field service operations
• Experience in workflow configuration, integrations, and platform customization
• Good understanding of ITIL processes and field service operations

Core Skills & Expertise

• Work Order Management
• Dispatching & Scheduling
• Mobile Agent Workflows
• Service Operations
• Field Service Agent Management
• Workflow Automation
• ServiceNow Configuration & Integration
• ITIL Practices

About the Role

We are seeking an experienced Associate Engineer with strong exposure to System Level Testing (SLT) and Final Testing (FT) in high-volume production environments. This role requires hands-on expertise with semiconductor test platforms and a strong ability to analyze and resolve manufacturing yield issues.

Key Responsibilities

• Support FT and SLT operations in volume production environments
• Perform debugging, analysis, and root cause investigation of yield issues
• Optimize test solutions through data-driven analysis and value engineering
• Work with test platforms and handlers to ensure efficient test execution
• Analyze yield data and support Maverick hold lot disposition processes

Requirements

• Minimum Qualification: Diploma / Bachelor’s Degree
• Field of Study: IT, Electronics, or related fields
• Experience: Minimum 4+ years
• Work Mode: Onsite
• Industry: IT / Semiconductor / Manufacturing

Must-Have

• Experience in Advantest 93000 (V93K) / Teradyne tester platforms
• Strong expertise in System Level Testing (SLT) (primary skill)
• Experience in Final Testing (FT) environments
• Exposure to volume production test environments

Required Qualifications

• 5+ years of experience in FT and SLT volume production test environments, preferably within high-end compute or networking devices
• Solid engineering fundamentals with strong analytical and technical problem-solving skills
• Hands-on experience with Advantest 93000 tester, and operation of Hontech and Chroma handlers
• Ability to debug, analyze, and resolve manufacturing yield issues (hardware or program-related)
• Strong experience in yield data analytics and Maverick hold lot disposition
• Experience in data-driven test optimization and value engineering
• Background in OSAT environments such as ASE, JCET, or UTAC is an advantage