Total 3 job vacancies by Eco-its Private Limited

The scope of works

(a)  Provide receptionist duties;

(b)  Handle all incoming phone calls and enquiries;

(c)  Handle and record all queries from walk in visitors/contractors and via phone calls;

(d) Handle and record all incoming and outgoing correspondences /couriers services;

(e)  Provide call back for recorded messages;

(f)   Attend to all visitors, administer registration of visitors and issuance of passes;

(g)  Arrange for repair or replenishment of ink cartridges/toners for copiers;

(h)  Upkeep the tidiness of the counter and reception area; and

(i)   Any ad-hoc administration duties as needed

Qualifications & General Requirements

(a) At least GCE 'O' Level qualification, including passes in English and Mathematics;

(b) Singapore Citizen;

(c)  At least one (1) year of relevant experience in receptionist/frontline customer service;

(d)  Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook;

(e)  Possess certified skills on handling all telephone calls effectively and professionally to generate the confidence and respect of callers;

(f)   Possess effective communication and interpersonal skills;

(g)  Be able to attend to Mandarin-speaking customers whenever required;

(h)  Able to multi-task and possess good organisation skills;

(i)Professional, polite and customer-orientated; and

(j) Mature, courteous and have a cheerful disposition.

Scope of Services

The personnel will be deployed to assist the Infocomm Club and shall be competent to perform the following duties and responsibilities

CCA Training 

•       To conduct structured computing programmes on coding (using Swift playgrounds, Scratch, Micro:bit and Makecode Arcade), App development (using Thunkable and GameSalad), 3D printing (using Tinkercad and Sketchup) and graphics (using Inkscape) 

•       To conduct structured computing programmes on “Learning with iPad” as part of 1:1 Personalised Learning Device Programme
•       To conduct structured computing programmes on Learning Management System: Student Learning Space, Microsoft 365, Google Workspace and Apple Classroom 

•       To conduct structured computing programmes on Edtech tools such as gamification, Augmented Reality and Virtual Reality.
•       To maintain IT tools and software used for IT programmes, workshops and Project Work 

AV System & Photography

•       To assist Info-Comm Club teachers-in-charge in the conduct of students AV training and support all school events and functions. 

•       To assist in the maintenance of school PA system. 

•       To assist in setting up and hosting of live streaming of school events (using OBS) 

•       To assist students for video productions, edit videos for school events (using Final Cut Pro) 

•       To monitor and drive the use of Recording Studio among the students. 

Makerspace

•       To conduct and organise makerspace workshops and maintain the makerspace.

•       Assist Students with the use of the equipments in the Makerspace

Others

•       To assist in providing IT training workshops to teachers in using Edtech for teaching and learning  

•       To co-teach lower secondary Project Work in coding using Design Thinking framework 

•       To assist in any other tasks required by HOD ICT, SH ICT, ICT Manager, Principal & Vice-Principals

*Makerspace is a collaborative work for tinkering, making, learning, exploring and protyping with maker (tech) tools. 

Skill & Experience

The Personnel shall minimally have the following qualifications, skills and experience:

1.Qualification 
•       ITE / Diploma holder in IT-related discipline 

•       Professional certifications 

2. Digital literacy knowledge and skills in:   

•       Has knowledge and able to teach use of Apple hardware and application ecosystem (Personal Learning Device, iPad) 

•       Has knowledge and skills and able to teach use of Edtech tools
o Apps development (Thunkable and GameSalad)  o 3D Printing (Tinkercad and Sketchup) 
o Programming (Scratch, Micro:bit, Makecode Arcade, Swift playgrounds and Micro:bit) 

o Productivity tools (MS 365, Google Workspace ecosystem)   o Creative tools (video and photo editing, like Adobe Photoshop & Adobe Premier Pro)  o Collaborative learning tools (padlet, classkick) 
o Gamification, AR and VR tools (Reality Composer) 

•       Has knowledge, skills and able to operate AV systems 

•       Has knowledge, skills and able to teach use of broadcasting tools (OBS) to support events 

•       Has knowledge, skills and able to teach use of maker tools 

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)

• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)

• Able to use school implemented IT system for administrative purposes.

• To handle daily varied demands and queries from parents / students / vendors / staff etc

• To call pupils absentees and to check with parents on their child’s status every morning.

• To call pupils to convey messages during ad-hoc / special events.

• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.

• To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc

• To help update the school activity notice board in the office (data accuracy is important)

• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.

• To assist in general typing duties.

• To assist in Stores supplies management during school holidays

• To support any other general admin duties as and when required

The Personnel shall minimally have the following qualifications, skills and experience:

- Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

- Good communication and inter-personal skills in reception duties, preferably in school environment

- Good team player with high level of initiative