Job Responsibilities
Guide customers through available loan products and explain financial solutions clearly
Assist customers with the full application process, including form completion and document verification
Handle product enquiries and provide accurate information on requirements, eligibility, and processing timelines
Maintain high standards of customer experience, ensuring every interaction is professional and service-oriented
Build rapport with customers and support them in making well-informed decisions
Ensure compliance with company procedures and industry guidelines
Manage daily branch duties such as queue flow, basic administrative tasks, and service reporting
Work closely with teammates to maintain smooth branch operations across both locations
Rotate between Bugis and Hougang branches on a scheduled basis
Requirements
Strong communication skills and a customer-centric mindset
Providing a Great, reliable, and professional attitude when dealing with walk-in customers
Applicants must be able to work in Hougang (Near MRT)
Able to work a shift schedule, including at least one weekend day each week
Able to follow structured processes and handle documentation accurately
Responsible, and able to work both independently and as part of a team
Prior experience in loan advisory, financial services, or customer service is an advantage — but not mandatory (training provided)
Benefits
Stable monthly salary with increment upon confirmation
5-day work week with one guaranteed weekend off
Comprehensive on-the-job training
Interested candidate, kindly click on APPLY NOW
We regret that only short-listed candidates will be contacted shortly.
EA License No. | 12C6253
EA Registration No. | R1105417
EA Personnel | Chia Meng Yong ( Kenny )
