We are looking for a driven and relationship-focused individual to join our team in a Client Servicing and Account Management role. This is a client-facing position focused on building and maintaining strong business relationships with our key partners (specifically car dealers). You will play a critical role in nurturing these partnerships, ensuring seamless coordination, and driving business growth through excellent service and support.
Why Join Us?
Earn a basic salary and be entitled to commissions at no cap! The sky is your limit!
Work alongside car dealers and finance partners, gaining exposure in a fast-paced and rewarding industry
Backed by a reputable brand with diversified businesses across automotive and finance sectors
We value relationships, we believe in building trust, not just transactions
Able to service various types of car dealers to hone existing skills for personal development
Family-like working environment with high retention rate for both employees and happy customers
Job Objective:
You will be playing a Client Servicing, Account Management role whose duties include both building strong business relationships with clients (car dealers) and helping with the backend processing of their transactions.
Core Responsibilities:
Conduct ongoing account management and client engagement
Perform brief KYC checks on newly onboarded dealers
Foster strong relationships with dealers/referrers to promote business transactions
Cross-sell products and services from Dickson Group
Educate and assist dealers with workflow for submissions to ensure seamless disbursement
Monitor approval statuses and handle negotiation requests and feedback
Build relationship with bankers and work closely with them so as to keep abreast of latest guidelines
Job Requirements:
Minimum GCE O Level or equivalent
Proficient in Microsoft Office
Strong interpersonal and communication skills
Able to work independently in a fast-paced environment
Good time management skills to meet reporting deadlines
Ability to identify and effectively solve problems
Flexible, friendly, helpful nature and a team player
At least 1-year experience in the client servicing and processing role (automotive industry experience is an added advantage!)
