Total 5 job vacancies by Dcs Card Centre Pte. Ltd.

About the Role

We are seeking an experienced Operational Risk Director to strengthen our risk management capability across our payments and card issuing business. This role is responsible for identifying, assessing, monitoring, and mitigating operational risks, ensuring regulatory compliance, and supporting sustainable business growth. You will work closely with cross-functional teams including Operations, Technology, Compliance and Product to embed a strong risk culture and robust control environment.

Key Responsibilities

Operational Risk Management

• Maintain the Operational Risk Management Framework (ORMF) aligned with MAS regulations and industry best practices
• Identify and assess operational risks across payment processing, card issuing lifecycle, and customer operations
• Maintain and enhance risk & control self-assessments (RCSA) and risk registers
• Define and monitor Key Risk Indicators (KRIs), ensuring timely escalation of risk events

Incident & Issue Management

• Manage operational risk incidents, including root cause analysis and remediation tracking
• Ensure proper documentation, reporting, and closure of issues
• Track loss events and support internal reporting and external regulatory obligations

Process & Control Improvements

• Review business processes and identify control gaps and improvement opportunities
• Drive implementation of controls and monitor effectiveness
• Collaborate with Product and Tech teams on new product launches, system changes, and risk assessments

Regulatory & Compliance Support

• Ensure adherence to Monetary Authority of Singapore (MAS) guidelines, including Technology Risk Management (TRM) and Outsourcing guidelines
• Support regulatory audits, internal audits, and thematic reviews
• Prepare risk-related reports for senior management and governance committees

Third-Party Risk Management

• Assess and monitor risks related to vendors, payment partners, and outsourced service providers
• Conduct due diligence, risk assessments, and ongoing monitoring

Risk Culture & Awareness

• Promote a strong risk-aware culture across the organization
• Conduct training sessions and provide guidance to business stakeholders

Requirements

Qualifications & Experience

• Bachelor’s degree in Finance, Business, Risk Management, or related discipline
• 5–10 years of experience in operational risk, preferably within payments, fintech, or banking/card issuing environments
• Strong knowledge of payments ecosystem (e.g., card schemes, acquiring, issuing, settlement processes)

Technical Skills

• Solid understanding of Operational Risk frameworks (RCSA, KRI, incident management)
• Familiarity with MAS regulations, especially TRM and Outsourcing guidelines
• Experience in process mapping, control design, and risk assessments
• Knowledge of fraud risk, cyber risk, and technology risk is advantageous

Soft Skills

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Ability to work in a fast-paced, dynamic fintech environment
• Detail-oriented with a strong sense of accountability

About Us

DCS is a fast-growing fintech company building a global payment infrastructure across issuing, acquiring, and alternative payment rails.

As we expand our online acquiring capabilities, securing high-quality merchant and institutional partnerships is critical to driving transaction volume and ecosystem growth.

The Role

We are seeking a Merchant Acquisition Lead (Online Acquiring) to lead/support the acquisition of strategic merchants and partners across non-China markets. This role focuses on onboarding Tier-1 e-commerce platforms, digital content providers, and third-party acquirers, building strong payment distribution channels.

You will act as the owner of upstream transaction supply, driving high-quality merchant onboarding and ensuring newly signed partners translate into real transaction volume (GTV). The ideal candidate combines strong commercial negotiation skills with a deep understanding of online payment flows and acquiring business models.

CORE RESPONSIBILITIES

1. Merchant &Institutional Partnership Development

• Identify, acquire, and onboard strategic merchants, platforms, and acquiring partners across key markets.
• Focus on high-impact segments such as e-commerce, digital entertainment, and aggregator/ acquirer channels.
• Build and manage a strong pipeline of partnerships to support scalable transaction growth.

2. Commercial Structuring& Deal Execution

• Lead end-to-end deal structuring and negotiations, including pricing, fee models, settlement terms, and risk considerations.
• Drive fast and effective deal closure while ensuring alignment with internal commercial and compliance requirements.
• Ensure signed partnerships are commercially viable and aligned with long-term business objectives.

3. Transaction Conversion& GTV Ownership

• Ensure newly onboarded merchants and partners are activated and contribute to real transaction volume (GTV).
• Work closely with internal teams to remove onboarding and integration friction, accelerating time-to-transaction.
• Monitor partner performance and drive initiatives to improve transaction scale and quality.

4. Cross-functional Collaboration & Execution

• Collaborate with Product, Tech, Risk, and Operations teams to support merchant integration, payment flow implementation, and ongoing optimization.
• Ensure smooth execution of key capabilities such as payment routing, redirect flows, and refund processes.
• Drive alignment across teams to deliver timely onboarding and scalable merchant solutions.

REQUIRED QUALIFICATIONS

Experience

• 6–10+ years in Business Development, Sales, or Partnerships within payments, fintech, or e-commerce ecosystems, with a track record of onboarding merchants or institutional partners.

Merchant & Acquiring Expertise

• Strong understanding of online acquiring models, payment flows (e.g., checkout, redirect, refund), and merchant integration processes.

Commercial & Negotiation Skills

• Proven ability to structure and close complex commercial deals with merchants, platforms, or financial institutions.

Execution & Result Orientation

• Ability to convert signed partnerships into actual transaction volume, with strong ownership of GTV and business outcomes.

Cross-functional Execution

• Experience working with Product, Tech, Risk, and Operations teams to deliver end-to-end partner integration and execution.

Domain Knowledge(Preferred)

• Familiarity with cross-border payments, e-commerce, digital content platforms, or aggregator/acquirer models.

Education

•  Bachelor’s degree in a relevant field.

ABOUT US

DCS is a fast-growing fintech company building a global payment infrastructure across issuing, acquiring, and alternative payment rails. As our merchant network continues to expand, maximizing the value of existing partnerships is critical to driving sustainable transaction growth. We are seeking an Account Director (Merchant Growth & Engagement) to drive post-onboarding growth across our merchant portfolio. This role takes over after the initial BD incubation phase and focuses on increasing wallet share, improving transaction performance, and preventing churn.

You will act as the owner of merchant portfolio performance, driving transaction volume, success rate, and long-term partner value. By leveraging data insights, joint initiatives, and flow optimization, you will ensure merchants are fully activated and continuously scaled within our ecosystem.

CORE RESPONSIBILITIES

Merchant Portfolio Growth Ownership

• Own performance of assigned merchant portfolio, driving

GTV growth, wallet share expansion, and churn prevention

• Identify growth opportunities across key merchants and develop account-level strategies to scale transaction volume.

Merchant Engagement & Value Expansion

• Drive joint growth initiatives with merchants (e.g., campaigns, payment placement, cashier prompts) to increase usage and conversion.
• Strengthen merchant relationships and position DCS as a strategic payment partner.

Payment Flow & Performance Optimization

• Optimize payment flows, integration methods, and routing logic to improve transaction success rate and user experience
• Identify and resolve friction points across the payment journey to enhance conversion and efficiency.

Cross-functional Execution

• Collaborate with Product, Tech, Risk, and Operations teams to implement optimizations and deliver scalable merchant solutions.
• Ensure timely execution of initiatives and continuous improvement of merchant performance.

REQUIRED QUALIFICATIONS

• Minimum 6–10+ years in Account Management, Partnerships, or Growth roles within payments, fintech, or e-commerce ecosystems.
• Bachelor’s degree in Business Management or any relevant degrees.
• Proven experience in managing and scaling merchant portfolios, driving transaction volume, retention, and account-level growth.
• Strong ability to analyze transaction data, identify growth levers, and optimize performance metrics (e.g., success rate, conversion).
• Ability to engage merchants as strategic partners and drive joint initiatives that deliver measurable business impact.
• Experience working with Product, Tech, and Operations teams to implement solutions and improve merchant performance.
• Familiarity with online payments, acquiring, e-commerce platforms, or digital transaction flows.

ABOUT US

DCS is a fast-evolving fintech company at the forefront of bridging traditional finance (Web2) and decentralized ecosystems (Web3). As we expand our digital asset and cross-border payment capabilities, driving sustainable user activity and transaction growth has become a critical priority. We are seeking an Account Director (Web3 Consumer Growth) to drive user lifecycle growth in a B2B2C model. This role takes over after the initial BD incubation phase and focuses on scaling user engagement, transaction frequency, and lifetime value through our partner ecosystem.

You will act as the owner of downstream growth outcomes across Web3 Consumers, working through partners such as merchants, PSPs, and distribution channels to activate and scale end-user behavior. Rather than direct-to-consumer growth, this role is responsible for converting partnership supply into sustainable user activity and transaction volume, leveraging data-driven strategies, incentive design, and cross-functional execution. The ideal candidate combines strong growth analytics capability with a deep understanding of user behavior, partner dynamics, and Web3 product usage.

CORE RESPONSIBILITIES

Partner-driven User Growth Ownership

• Own user growth outcomes in a B2B2C model, driving activation, retention, transaction frequency, and LTV through partner ecosystems (e.g., merchants, PSPs, channels).
• Translate newly onboarded partnerships into scalable user activity and transaction volume across key use cases.

Growth Strategy & Lifecycle Management

• Define and execute lifecycle growth strategies across key stages (activation, retention, re-engagement) to improve user engagement and conversion efficiency.
• Build user segmentation frameworks and leverage data insights to identify growth opportunities and optimize user behavior.

Incentive Design & Unit Economics Optimization

• Design and optimize incentive mechanisms (e.g., FX spreads, rewards, loyalty programs) to drive user activity and transaction growth.
• Balance growth efficiency, cost control, and revenue contribution to ensure sustainable unit economics.

Cross-functional Growth Execution

• Collaborate with Product, Tech, Marketing, and regional teams to translate growth strategies into scalable solutions and localized execution.
• Drive end-to-end implementation of growth initiatives, ensuring timely delivery and measurable business impact.

REQUIRED QUALIFICATIONS

• Minimum 6–10+ years in Growth, Product, or Business roles within fintech, payments, internet platforms, or Web3 environments, with a track record of driving user growth or transaction outcomes.
• Bachelor’s degree in Business Management or any relevant degrees.
• Proven experience driving user growth through partner ecosystems or channels, with the ability to convert distribution into sustained user activity and transaction volume.
• Strong experience in lifecycle growth (activation, retention, re-engagement), experimentation, and data-driven decision-making. Solid analytical capability (e.g., SQL, Excel) to translate insights into actions.
• Good understanding of unit economics, incentive design, and ROI-driven growth.
• Ability to work effectively with Product, Tech, and Marketing teams to drive execution and deliver measurable results.
• Familiarity with fintech, payments, digital wallets, remittance, or Web3 ecosystems.

About Us

DCS is a fast-growing fintech company building a global payment infrastructure across issuing, acquiring, and alternative payment rails. As we expand across Web3 and cross-border payment use cases, building strong market presence and sustainable demand generation is critical to accelerating business growth.

The Role

We are seeking a Marketing Lead (Brand& Demand Generation) to drive market visibility, inbound demand, and strategic narrative across our key business lines. This role is responsible for managing the product website, lead generation, PR & communications, and partner marketing initiatives.

You will act as the owner of inbound growth and brand positioning, ensuring consistent pipeline generation (MQLs), strong conversion performance, and clear market differentiation. By combining performance marketing, storytelling, and ecosystem collaboration, you will support BD and AM teams with high-quality inbound opportunities.

CORE RESPONSIBILITIES

1. Demand Generation & Inbound Growth

• Own end-to-end demand generation, driving marketing qualified leads, website conversion, and inbound pipeline growth.
• Manage and optimize the product website, landing pages, and funnel performance to improve lead quality and conversion.
• Execute performance marketing initiatives including SEO/SEM, content strategy, and campaign optimization.

2. Brand Positioning & PR/ Communications

• Define and craft DCS’s market narrative across key domains (e.g., Web3, remittance, payments).
• Lead PR, content, and communication strategies to strengthen brand awareness and share of voice.
• Ensure consistency of messaging across all external channels and markets.

3. Partner Marketing &Ecosystem Growth

• Design and execute co-marketing initiatives with partners (e.g., merchants, platforms, institutions) to expand reach and generate leads.
• Build scalable partner marketing playbooks to support BD and AM teams in driving joint growth.

4. Cross-functional Execution& Business Alignment

• Collaborate with BD, AM, and Growth teams to align marketing efforts with business priorities and revenue goals.
• Translate business needs into targeted campaigns and ensure effective execution across regions.

REQUIRED QUALIFICATIONS

Experience

• 6–10+ years in Marketing, Growth, or Demand Generation roles within fintech, payments, internet, or Web3 environments.

Demand Generation Expertise

• Proven experience driving inbound leads(MQLs), website conversion, and pipeline growth through digital marketing channels.

Brand & Communication Skills

• Strong ability to craft clear and differentiated narratives, with experience in PR, content strategy, and brand positioning.

Partner Marketing Capability

• Experience designing and executing co-marketing initiatives with partners to drive reach and business outcomes.
  

Analytical & Performance-driven Mindset

• Strong understanding of marketing funnel metrics and performance optimization.

Cross-functional Collaboration

• Ability to work closely with BD, Growth, and Product teams to align marketing with business objectives.

Domain Knowledge (Preferred)

• Familiarity with fintech, payments,Web3, or cross-border business models.

Education

• Bachelor’s degree in Marketing, Business, or related fields.