Total 51 job vacancies by D L Resources Pte Ltd

The candidate will join the Private Bank KYC Client Ongoing Review Team, which supports periodic reviews of existing private banking clients. The role focuses on ensuring that client profiles, account activities, and documentation remain consistent with the purpose of the banking relationship and comply with the bank’s Anti-Money Laundering / Countering the Financing of Terrorism (AML/CFT) requirements.

The candidate will be responsible for reviewing completed KYC (Know Your Customer) ongoing reviews, identifying potential risk issues, providing guidance to stakeholders, and supporting the bank’s overall AML control framework.

Key Responsibilities

• Perform quality review of KYC periodic ongoing reviews (OGRs) for existing private banking clients.
• Ensure reviews are completed according to internal AML policies, Private Bank procedures, and regulatory requirements.
• Assess whether the client’s profile, source of wealth, source of funds, account activity, and transaction behaviour remain appropriate for the private banking relationship.
• Review cases previously closed with conditions and decide whether the conditions can be removed, or whether further escalation or action is required.
• Identify potential AML/CFT risks, documentation gaps, control issues, or unusual client activity.
• Provide clear and timely guidance to Relationship Managers, Front Office, Compliance, Operations, and other stakeholders.
• Handle escalations and propose practical closure strategies or action plans.
• Support AML-related projects as a subject matter contributor or stakeholder.
• Prepare management reports on key operational risk items, review status, exceptions, and control issues.
• Suggest process improvements to strengthen review quality and reduce repeat findings from Business Compliance, Group Compliance, Internal Audit, or External Audit.

Key Requirements

• At least 3 years of hands-on experience in AML (Anti-Money Laundering), KYC (Know Your Customer), client onboarding review, or ongoing periodic review.
• Prior experience in Private Banking, Wealth Management, or handling high-net-worth client reviews is preferred.
• Familiarity with MAS Notice 626 and/or international AML/CFT standards.
• Good understanding of client due diligence, enhanced due diligence, source of wealth, source of funds, risk assessment, and ongoing monitoring.
• Strong analytical skills with the ability to review data, documents, client activity, and risk indicators.
• Strong attention to detail and ability to manage a high volume of review cases within deadlines.
• Good written and verbal communication skills, with the ability to explain review findings clearly to stakeholders.
• Proficient in Microsoft Office, especially Excel, PowerPoint, and Word.
• Able to work independently, manage multiple priorities, and operate in a fast-paced banking control environment.
• Team player with a diligent, hands-on, and solution-oriented working style.

KYC Periodic Review,KYC Ongoing Review,Client Due Diligence (CDD),Enhanced Due Diligence (EDD),Anti-Money Laundering (AML),Countering the Financing of Terrorism (CFT),Source of Wealth (SOW),Source of Funds (SOF),Private Banking,Wealth Management,High-Net-Worth Clients,MAS Notice 626,Client Risk Assessment,Ongoing Monitoring,Quality Review / Quality Control,Management Reporting

Training program (paid training)

5-weeks training program on bank's product and services, CRM systems and on-the-job training.

Shift timing (PH Weekend Shift)

- Working hours: 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

- Staggered shift hours: 8.5 working hours between 7AM to 10PM + 1-hour meal break in between

- Rest day and off day: Scheduled by client (1 weekday + 1 weekend, non-consecutive)

- Or otherwise advised by the client

Working location

- Nearest MRT: Punggol Coast MRT

- Applicants should be comfortable with a North-East region work location

Job description (Non-sales role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

What we are looking for (Banking Sector Client):
- Hybrid Role With 2 Aspects: Java/Oracle Software Development + System Engineering Windows/Unix/Linux/MQ Series/Connect Direct etc. Environment/Infra Set Up
- DevOps: No need to implement CI/CD, just need to know how to use/deploy for unit testing.
- Mandatory: Oracle pl/sql, Linux/unix shell scripting and java

Interested candidates may apply directly or reach out to our recruiters (Edwin Teo; EA Personnel No. R24123520; Whatsapp +65 8833 0192)

Responsibilities:

- Contribute to design, development, unit testing, infra/env setup, code/infra review and end to end rollout of AML project related system changes/production fixes

- Manage and work with vendor teams, cross-teams and stakeholders to successfully deliver enhancements for AML systems during all phases of the project delivery/production fixes.

- Review and contribute to test planning for SIT and UAT

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

- Maintain application infrastructure in Unix/Linux, Windows and Oracle environments

Requirements:

- Good written and verbal communication skills and analytical ability

- Project/system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Experience in environment setup i.e. Vendor package installation, SSL, Oracle Wallet, Vault, firewall.

- Hands on experience in system interface setup i.e. Connect Direct, SFTP, IBM MQ

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/Shell Scripting knowledge in Unix/Linux/Windows environment

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with KYC Compliance - Know Your Client applications (e.g. Fircosoft, Actimize, Detica/NetReveal)

Key Domain/ Technical Skills:

- Oracle SQL and PL/SQL

- Hands on experience using java and shell scripting in Unix/Linux environments

- DevOps CI/CD and release management

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring across all regions.

Delivery experience on medium to large scale projects.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML will be nice to have.

• AML/KYC Transaction Monitoring Experience (Actimize, Evidentzy, Net Reveal, Detica)

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

Key Responsibilities:

• Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

• Continually manage stakeholder expectations through governance processes

• Deliver appropriate and effective executive level communication

• Provide status reporting regarding milestones, deliverable, dependencies, communicating across leadership and business stakeholders

• Manage a portfolio of complex initiatives that span one or multiple lines of business

• Own the full project life cycle end to end

• Ensure the program is aligned to and supports strategic objectives

• Prepare detailed project plan for all phases of the project

• Manage the day-to-day project activities, including project management working and steering committees

• Understand interdependencies between technology, operations and business needs

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Job Requirements

• Project management experience in AML domain (MAS Notice 626, Transaction Monitoring, Name Screening, CDD etc.)

• Exposure to vendor software (Actimize, Net Reveal, Detica, MANTAS etc.)

• 10 or more years of banking experience

• PMI-PMP/Prince2 Certification

Key responsibilities:

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Skills:

• Experience with managing end to end implementation of projects.

• Experience with managing and working with external vendors/teams.

• Database (Ability to use and understand for the purpose of analysis and design and investigation)

• Analyse Requirements and form solutions for the application.

MUST HAVE Requirements / Sourcing On Behalf of Banking Sector Client In Singapore (Kindly apply directly or reach out to our recruiters - Edwin Teo; EA Personnel No. R24123520; Whatsapp +65 8833 0192)

1. Strong Technical Experience: Software Application Solution/Technical Design (functional analysis, impact assessment, Software Architecture Design) For 3-Tier Architecture/On-Premise & Software Architecture Technical Design (Current Project Is More Than 3-Tier Architecture)

2. Good Exposure To Database Development (Hadoop, Hive & Python Scripting)

3. Functional Aspect In AML/KYC Compliance Technology (Good To Have, But Mandatory To Have Relevant Technical Skill Set)

4. Functional Aspect: Given a business requirement to bring in data, candidate must under business users requirements to source for the data and design data mapping for the AML/KYC Compliance models.

5. Strong Technical Experience: Software Application Solution/Technical Design (functional analysis, impact assessment, Software Architecture Design) For 3-Tier Architecture/On-Premise & Software Architecture Technical Design (Current Project Is More Than 3-Tier Architecture)

6. Domain: Machine Learning & Dynamic Customer Risk Score (KYC Compliance) - EDA process, Stratified sampling, Standard machine learning process, Feature engineering

7. This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application.

8. This role is a not a System integrators/System Engineer/Application Infra Engineer

9. This role is not a Pure project managers/scrum masters. The person has to be hands on technically

Job Objectives:

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Responsibilities:

Participate in end-to-end projects for system implementation of MLS system

Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

Liaise with application teams across group and countries build the enhancements according to the technical solution plan

Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

Perform data mapping and process mapping with interfacing applications

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

Test, maintain and recommend software improvements to ensure strong functionality and optimization

Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

Manage project change request approval windows and deployment schedule

Facilitate and provide technical and testing support before and after production deployment

Liaise with other units across IT and Business in the organization

Manage external vendors for project delivery within schedule

Requirements:

More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

At least 8 years of experience in application and process design

Ability to multitask effectively and handle large amounts of data

Moderate SQL skills are required

Highly driven, pro-active and a strong team player

Excellent interpersonal skills and written and verbal communication skills in English

Good to have:

Experience in Hadoop ecosystem and technologies

Experience in NoSQL database or Big Data

Experience in Git, Jenkins, JIRA

Experience in SharePoint and Confluence

Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Key domain/skills:

Experience in Banking Compliance

Experience in AI Machine Learning

Experience in Application Development, System Implementation and Integration

What we are looking for (Recruiter's Comments):

- We are looking for candidates whom is experienced in enterprise wide architecture design for AML/KYC Compliance Technology Domain.

- We are NOT looking for: Tech leads with only software implementation experience or Business Analysts/PM's.

Responsibilities:

We are presently seeking candidate for the position of Domain Architect in the AML compliance domain, but with strong technical background and able to do solutioning and architect work.

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· TOGA certification

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• • Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

• • People and team management in a transversal function

• • Ability to effectively communicate, interact with and influence senior technical associates, business and operational partners and executives

• • Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

• • Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

• • Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

• • Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

• • Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

Key Domain/ Technical Skills:

• • Atleast 10 years or overall experience. I am flexible in this; to consider candidates with lower years of experience, if they are good.

• • Worked in technical domain architect role will be huge advantage

• • Analytical skills

• • Presentation skills – both verbally and Microsoft powerpoint

• • Experience in delivering mission critical, enterprise scale IT solutions, both in-house built and 3rd party vendor products

• • Familiarity with one or more formal Architecture frameworks / methodologies (TOGAF, Zachman, BIAN, etc.)

• • Practical experience in data modelling, object modelling, design patterns and Enterprise Architecture tool or other software modelling tools.

• • Familiarity with heterogeneous technology platforms such as Unix/Linux, Windows

• • Familiarity with best practice methodologies and tools for the entire solution

Training Program

- 5 weeks training program on bank's product & services, CRM systems & On-the-job training.

Shift Timings (Choose One Shift Option):

Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Job Description (Non-Sales Role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Responsibilities:

1.      Provide 24x7 production support onsite / offsite

2.      Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

3.      Manage and respond to users on timely manner.

4.      Log incident ticket for production issues and user queries

5.      Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

6.      Prioritize defects and plan for production release based on defect criticality or align with quarterly release

7.      Follow up on defect and incident closure and meet incident closure KPI

8.      Share production defect support learning with QA team and development team to improve application quality and minimize future defects

9.      Make sure system availability as per respective agreed SLA

10.   Support EOD batch run

11.   Perform annual Disaster Recovery (DR) exercise for supported applications

12.   Provide support to System Engineers on server level patches / upgrade as and when applicable

13.   Ensure proper knowledge transfer (KT) from project / development team before enhancement release

14.   Ensure application documentation is properly updated for each production release

Requirements:

Must have: -

• Bachelor’s degree of Computer Science/IT or Engineering
• 10 years working experience in IT industry as Development or Production Support role of which minimum 5 years relevant experience in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to have: -

• Understanding of ITIL, SDLC, FI/Banking domain knowledge
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M, Helix, Aldon, etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Key Domain/ Technical Skills:

Essential technical skill: -

• Strong proficiency of OS/400 system, RPG, COBOL language
• Plus point – good experience in Silverlake banking system
• Added advantage - Open System knowledge - Unix, Linux, Solaris, Shell Script, Oracle DB

Key responsibilities:

• Responsible for reviewing/understanding requirements and develop CL/RPG programs with DB2 in AS400
• Responsible for AS400 system environment setup for new server/apps/country
• Responsible for build of interface file layout in AS400 with the Connect Direct setup to file sending/receiving with source system in various platforms.
• Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)
• Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity
• Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures
• Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities
• Must have impeccable written and oral communication skills down to the functional/technical documentation level
• Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners
• Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Key Skills:

Techno-Functional Role with:

• Proficiency in AS400 V7R4 or higher, Control-M for AS400 V9.0.19 or higher
• Experience in analysing design specification and producing technical design for banking system in AS400
• Experience in DB2, CL and RPG programming in AS400
• Experience in Connect Direct setup
• Experience in AS400 environment

Responsibilities:

·        Analyse, design, develop, implement, and support Equities Trading systems within a Banking and Finance environment.

·        Participate in end‑to‑end system solution delivery, including:

o   Business and technical requirement analysis

o   Functional and technical design

o   System integration and interfacing

o   Development and configuration

o   Unit testing, SIT, UAT, and production deployment

o   Post‑implementation and production support

·        Design, implement, and support FIX protocol based interfaces for order routing, execution, and trade processing.

·        Implement and support message‑driven architectures using Message Queue (MQ) platforms for internal and external system integration.

·        Provide hands‑on support for systems running on Oracle databases and Linux/Unix platforms.

·        Support equities trading functions including order management, executions, trade capture, confirmations, and downstream settlement feeds.

·        Work closely with business users, application vendors, project managers, and infrastructure teams to deliver stable and scalable solutions.

·        Perform production support, troubleshooting, root‑cause analysis, and performance tuning for trading systems.

·        Ensure all solutions comply with security, risk, regulatory, and architectural standards.

·        Prepare and maintain technical documentation, operational procedures, and handover materials.

Requirements:

.Education

·        Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related discipline.

Experience

·        Minimum 6 years of relevant experience in Banking & Financial Services IT.

·        Proven experience in implementing and supporting Equities Trading systems in a front‑office or market technology environment.

·        Strong experience with FIX Protocol (e.g. FIX 4.x / FIX 5.x) for trading and market connectivity.

• Strong technical and platform expertise in Equity/FX trading systems, market data platforms, SaaS/cloud implementations, and mobile application development.
• Hands-on experience with MS SQL Server, Oracle, Windows, Linux, shell scripting, messaging queues, JBoss, Apache, Tomcat, Java, J2EE, JSP/Servlets, FIX messaging, CORBA, React Native, iOS/Android deployment, DevOps tools (Jenkins, Bitbucket), and scheduling tools (Control-M).
• Skilled in setting up applications within newly provisioned environments, including network, storage, agents, databases, Aldon, Control-M, Splunk, Geneos, and other monitoring tools. 

·        Hands‑on experience with Message Queue (MQ) technologies for system integration.

·        Solid working experience with Oracle databases (SQL, performance tuning, data analysis).

·        Strong exposure to Linux / Unix environments, including shell scripting.

Essential Skills & Competencies

·        Strong understanding of the equities trading lifecycle and capital markets operations.

·        Experience supporting mission‑critical, low‑latency trading applications.

·        Ability to work independently and collaboratively in a high‑pressure trading environment.

·        Strong analytical, problem‑solving, and troubleshooting skills.

·        Good communication skills for interaction with both technical and business stakeholders.

Advantage / Preferred

·        Knowledge or hands‑on experience with DZH Equities Trading systems or any other brokerage trading applications in the market will be a strong advantage.

·        Experience working with vendor trading platforms and market data feeds.

Prior exposure to regional or global trading system rollouts.

Key Domain/ Technical Skills:

·        Database & Platform: Oracle, Linux / Unix, Shell Scripting

·        Integration & Middleware: FIX Protocol, Message Queue (MQ)

·        Domain: Equities Trading Systems, Capital Markets Technology

Responsibilities:

· Analyse project enhancement and provide assessment to bank - Silverlake Deposits Application

· Participate in the full software development life cycle (SIT,UAT,PROD)

· Develop accurate and efficient computer programs according to specifications

· Assist in design of systems and analysis of program specifications

· Prepare test data, test script and test coded programs thoroughly to validate completeness and accuracy

· Prepare development documentation (Functional, Technical, Checklist, Migration, Test Result, Program)

· Maintain current knowledge of standard programming languages, coding methods, operational requirement

· Assist in installation and deployment of system

· Provide technical support during batch

Requirements:

- AS400 RPGLE

- Coding knowledge include : AS400 RPGLE, VB script

- Banking knowledge: Specialize in Silverlake Core banking: Deposit, Fixed Deposit,

Interested Candidates May Also Reach Out Directly To Our Recruitment Team (Edwin: Whatsapp Number - +65 8833 0192 EA License No: 24C2333 | EA Personnel No: R24123520)

Must have requirements as per the below



Strong knowledge in AS400 RPGLE, CLLE and supported full SDLC cycle.
Strengths in root cause analysis and solutioning
Good communication skills

Responsibilities:

• Perform root cause analysis on application defects and provide solution for remediation.
• Prioritize defects and plan for production release based on defect criticality or align with quarterly releases
• Perform program code development, support end-to-end testing in SIT, UAT and deployment to Production environments.
• Maintain production stability by ensuring deployments have completed the necessary risk and impact assessments.
• Communicate in a clear, concise, and timely manner to stakeholders with respect to application related issues or queries.
• Assist production level 2 support with the investigation, root cause finding and feasibility of recovery approach as and when required.
• Follow up on defect closure and meet defect closure KPI
• Share production defect support learning with internal teams to improve quality and minimize future defects of application delivery
• Ensure application documentation is properly updated for each production release

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• 3 or more years’ of Production Support L3 experience across multiple technologies / platform
• Strong troubleshooting and problem solving skills
• Strong written, oral communication skills and able to manage user / vendor / customer
• Has experience with end-to-end development following SDLC
• Ability to easily adopt to any technology / environment
• Experienced and have good understanding in Core Banking modules
• Preferable with knowledge of bulk file transactions and payments domain
• Familiar with incident and problem management process
• Familiar with agile methodologies

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Technically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400.

Responsibilities:

Operational Support & Reporting

·        Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

·        Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

·        Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

·        Maintain reporting cadences and data quality standards; automate recurring reports where feasible.

·        Support process standardization and governance across technology operations, including documentation, templates, and SOPs.

Audit & Risk Management

• Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.
• Provide risk oversight and governance for technology domains.
• Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.
• Monitor risks and track resolution of issues from breaches, incidents, reviews, and inspections; ensure timely updates and escalations.
• Maintain knowledge artifacts: playbooks, control catalogs, FAQs, and micro-learning content.
•  

Digital Workplace & Vendor Management

• Oversee TPRA, vendor management, BCM, annual KRCSA, and risk reduction initiatives.
• Manage technology asset lifecycle (hardware, software, licenses): refresh planning, obsolescence tracking, and decommissioning.
• Coordinate procurement operations and vendor/contract enablement: intake, sourcing, onboarding, renewals, and compliance.
• Partner with Vendor Management to track performance, SLAs, and contract obligations; support third-party risk assessments.

Technology Governance & Vulnerability Management

• Oversee vulnerability management, remediation, and ISRA renewals.
• Liaise with application domains on ORSA submissions, including obsolescence scope, budgeting, and delivery timelines.
• Act as liaison for Tech Obsolescence task force and provide reporting.
• Manage RTB Capex projects: budget tracking/approval, memo approvals, and escalation handling.

Key Deliverables

• Management reports and dashboards for leadership and governance (including ad hoc requests).
• Operational reporting with actionable insights.
• Governance dashboards and risk reduction plans.
• Compliance evidence (audit reports, remediation tracking, certification renewals).
• Security assessment reports and vulnerability test results.
• Lifecycle and obsolescence compliance validation.
• Procurement documentation and vendor performance tracking.

Requirements:

Core Skills & Competencies

·        Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

·        Risk & Controls: Control design/effectiveness, risk assessments, issue management.

·        Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

·        Process Governance: SOP creation, standardization, continuous improvement.

·        Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

·        Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

·        Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

·        Bachelor’s degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

·        Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

·        At least 8-12 years’ relevant experience preferably in a Finance Institution.

Essential:

Experience

8–12 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.

1. Operational Reporting & Data Analysis

·        3–5 years’ experience in preparing management reports, dashboards, and KPIs.

·        Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.

·        Experience with ad hoc reporting under tight timelines for senior leadership.

2. Risk & Audit Management

·        Hands-on experience in audit readiness, evidence management, and remediation tracking.

·        Familiarity with risk frameworks, issue management, and compliance processes.

·        Exposure to GRC tools and regulatory requirements in technology or banking environments.

·        CISSP or CISA certification preferred

3. Vendor & Procurement Management

·        Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.

·        Knowledge of procurement processes, contract compliance, and third-party risk assessments.

4. Technology Lifecycle & Governance

·        Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.

·        Experience supporting vulnerability management and compliance validation.

5. Tools & Technical Skills

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

·        Ability to automate recurring reports and maintain data quality standards.

6. Stakeholder Management

·        Experience working in cross-functional teams and managing multiple priorities.

·        Strong communication skills for presenting data to senior leadership.

Key Domain/ Technical Skills:

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

• Ability to automate recurring reports and maintain data quality standards

·        CISSP or CISA certification preferred

HPC Administrator (Linux / Cluster / System Administrator) – 1–3 Years Experience

Role Overview

We are seeking a High Performance Computing (HPC) Administrator to support the deployment, monitoring, and maintenance of HPC clusters, Linux systems, and IT infrastructure. This role is ideal for candidates with experience in Linux system administration, cluster computing, and data center environments.

Key Responsibilities

• Support daily operations of HPC clusters (compute, storage, networking)
• Monitor system performance, job scheduling (Slurm, PBS, LSF), and resource utilization
• Install, configure, and patch Linux/Unix systems (RHEL, CentOS, Ubuntu)
• Manage CPU-based servers (bare metal and virtualized environments – VMware/KVM)
• Perform system monitoring, health checks, troubleshooting, and incident management
• Assist with user onboarding, access control (LDAP/AD), and environment configuration
• Support cluster scaling, performance tuning, and HPC optimization
• Work with networking (TCP/IP, DNS) and storage systems (NAS, SAN, parallel file systems)
• Maintain technical documentation, SOPs, and runbooks

Required Skills & Experience

• 1–3 years of experience in Linux System Administration / Infrastructure Support / HPC Operations
• Exposure to HPC environments, cluster computing, or high-performance systems
• Strong hands-on experience with:Linux OS (RHEL, CentOS, Ubuntu)Server management (physical servers, virtualization)
• Understanding of:Networking fundamentals (TCP/IP, DNS, SSH)Storage technologies (NAS, SAN, distributed or parallel file systems)
• Experience with scripting (Bash, Shell, Python)
• Strong troubleshooting, problem-solving, and analytical skills

Preferred / Nice-to-Have Skills

• Experience with GPU computing / GPU clusters (NVIDIA, CUDA)
• Exposure to cloud platforms (AWS, Azure, GCP – HPC workloads)
• Familiarity with monitoring tools (Prometheus, Grafana, Nagios, Zabbix)
• Knowledge of DevOps tools (Ansible, Terraform – basic exposure)

Responsibility:

• Call centre environment and handle customer calls.

• Inbound call handling for Bank's Accounts servicing, campaigns, products enquiries and helpdesk enquiries.
• Fulfillment follow through on case handling and with customers.
• Ensure group compliance and control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information.
• Ensures highest standard of service delivery to our customers.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

Requirements:

• Relevant work experience.
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered shifts including weekends and Public Holidays to support Contact Centre service operations.
• Proficient in PC skills including MS Office applications.
• Excellent comprehension, communication, interpersonal skills and work etiquette.
• Multitasking, resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

Other details:

• There will be a 5-weeks training programme whereby you will be required to pass a role-play and technical assessment in order to be posted to your work teams (2 attempts given).
• Must be comfortable with shift timing: Weekend / PH shift required (5-working days per week)
• Work hours: staggered shift hours of 8.5 working hours per day between 7AM-10PM + 1-hour meal
• Rest day and off day: scheduled by client (1 weekday + 1 weekend, non-consecutive)

Banking Sector Client: Training Programme Details

- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)

- Minimum attendance required (95%) in order to pass the training programme.

Shift Timings

Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

Responsibility:

• Call centre environment and handle customer calls.
• Ensures highest standard of service delivery to our customers.
• Respond and react in a timely manner to escalate fraud / scam service request.
• Investigate transactions flagged as suspicious timely.
• Maintains confidentiality of the bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness.
• Providing support to scam victims (customers of the bank) / gathering evidence for scam report and escalating to relevant BU for touchpoint / investigation/ compensation within stipulated timeframe.
• Understanding fraud and scam terminology and methodologies.
• Advisory and prevention of bank's customers from scam / fraud related cases.

Requirements:

• Relevant work experience.
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered shifts including weekends and Public Holidays to support Contact Centre service operations.
• Proficient in PC skills including MS Office applications.
• Excellent comprehension, communication, interpersonal skills and work etiquette.
• Multitasking, resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

Other details:

• There will be a 5-weeks training programme whereby you will be required to pass a role-play and technical assessment in order to be posted to your work teams (2 attempts given).
• Must be comfortable with shift timing: Weekend / PH shift required (5-working days per week)
• Work hours: staggered shift hours of 8.5 working hours per day between 7AM-10PM + 1-hour meal
• Rest day and off day: scheduled by client (1 weekday + 1 weekend, non-consecutive)

Training Program

- 5 weeks training program on bank's product & services, CRM systems & On-the-job training.

Shift Timings (Choose One Shift Option):

Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Job Description (Non-Sales Role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

HPC Administrator (Linux / Cluster / System Administrator) – 1–3 Years Experience

Role Overview

We are seeking a High Performance Computing (HPC) Administrator to support the deployment, monitoring, and maintenance of HPC clusters, Linux systems, and IT infrastructure. This role is ideal for candidates with experience in Linux system administration, cluster computing, and data center environments.

Key Responsibilities

• Support daily operations of HPC clusters (compute, storage, networking)
• Monitor system performance, job scheduling (Slurm, PBS, LSF), and resource utilization
• Install, configure, and patch Linux/Unix systems (RHEL, CentOS, Ubuntu)
• Manage CPU-based servers (bare metal and virtualized environments – VMware/KVM)
• Perform system monitoring, health checks, troubleshooting, and incident management
• Assist with user onboarding, access control (LDAP/AD), and environment configuration
• Support cluster scaling, performance tuning, and HPC optimization
• Work with networking (TCP/IP, DNS) and storage systems (NAS, SAN, parallel file systems)
• Maintain technical documentation, SOPs, and runbooks

Required Skills & Experience

• 1–3 years of experience in Linux System Administration / Infrastructure Support / HPC Operations
• Exposure to HPC environments, cluster computing, or high-performance systems
• Strong hands-on experience with:Linux OS (RHEL, CentOS, Ubuntu)Server management (physical servers, virtualization)
• Understanding of:Networking fundamentals (TCP/IP, DNS, SSH)Storage technologies (NAS, SAN, distributed or parallel file systems)
• Experience with scripting (Bash, Shell, Python)
• Strong troubleshooting, problem-solving, and analytical skills

Preferred / Nice-to-Have Skills

• Experience with GPU computing / GPU clusters (NVIDIA, CUDA)
• Exposure to cloud platforms (AWS, Azure, GCP – HPC workloads)
• Familiarity with monitoring tools (Prometheus, Grafana, Nagios, Zabbix)
• Knowledge of DevOps tools (Ansible, Terraform – basic exposure)

HPC Lead / HPC Architect (Linux, GPU, Cloud HPC) – 8+ Years Experience

Role Overview

We are looking for an experienced HPC Lead / HPC Architect to design, implement, and manage large-scale High Performance Computing (HPC) environments. This role will drive architecture, performance optimization, and transformation initiatives across compute (CPU/GPU), storage, and high-speed networking, supporting AI/ML, research, and enterprise workloads.

Key Responsibilities

• Lead architecture, design, and deployment of HPC clusters (CPU & GPU computing environments)
• Own the end-to-end HPC lifecycle: design, build, deployment, operations, and optimization
• Define and manage job scheduling systems (Slurm, PBS, LSF) and workload orchestration
• Drive performance tuning, benchmarking, and optimization for compute-intensive workloads (AI/ML, simulation, analytics)
• Architect and manage high-performance storage systems (Lustre, GPFS/IBM Spectrum Scale, BeeGFS)
• Design and implement low-latency, high-throughput networking (InfiniBand, RDMA, high-speed Ethernet)
• Lead hybrid and cloud HPC integration (AWS, Azure, GCP HPC solutions)
• Build and maintain automation frameworks (Ansible, Terraform, Infrastructure as Code, scripting)
• Implement monitoring, observability, logging, and capacity planning (Prometheus, Grafana, ELK, AIOps tools)
• Ensure security, compliance, identity and access management (IAM, LDAP/AD)
• Collaborate with research teams, data scientists, application owners, and business stakeholders
• Mentor and lead HPC engineers, system administrators, and infrastructure teams
• Drive innovation in GPU computing, AI/ML infrastructure, and advanced automation

Required Skills & Experience

• 8+ years of experience in HPC, Infrastructure Engineering, or Linux System Engineering
• Proven expertise in:HPC cluster architecture, deployment, and operationsLinux/Unix systems administration at scale (RHEL, CentOS, Ubuntu)CPU and GPU computing environments (NVIDIA GPU, CUDA preferred)
• Strong hands-on experience with:Job schedulers (Slurm, PBS, LSF)High-performance distributed storage (Lustre, GPFS, BeeGFS)Networking (TCP/IP, DNS, InfiniBand, RDMA, low-latency fabrics)
• Experience in automation and scripting (Python, Bash/Shell, Ansible, Terraform)
• Knowledge of cloud HPC architectures (AWS ParallelCluster, Azure CycleCloud, GCP HPC)

Preferred / Nice-to-Have Skills

• Experience with AI/ML infrastructure, deep learning workloads, or research computing
• Familiarity with containerization and orchestration (Docker, Kubernetes for HPC workloads)
• Exposure to observability platforms, AIOps, and predictive monitoring
• Experience in large-scale enterprise, research institutes, or university HPC environments
• Knowledge of DevOps / Platform Engineering practices

Leadership & Profile

• Strong stakeholder management and cross-functional collaboration skills
• Ability to translate business or research requirements into scalable HPC architecture
• Proven experience in team leadership, mentoring, and technical decision-making
• Strategic mindset with hands-on technical depth in HPC systems and infrastructure