Total 3 job vacancies by Csgroup Pte. Ltd.

Responsibilities:

• Provide first and second level IT technical support to end users including desktops, laptops, mobile devices, printers, and peripherals.
• Diagnose and resolve hardware, software, OS, and application issues within defined SLA timelines.
• Perform onsite and remote troubleshooting, escalation, and follow up to ensure timely issue resolution.
• Manage incidents, service requests, and problem records through the IT Service Management / ticketing system.
• Ensure tickets are properly logged, categorized, prioritized, documented, and closed in accordance with IT service procedures.
• Track recurring issues and assist in problem root cause analysis and preventive actions.
• Support SLA monitoring, reporting, and service improvement initiatives
• Endpoint onboarding and device lifecycle management
• Software deployment and patching activities
• Endpoint health checks and compliance status monitoring
• Assist in Windows OS patching, application updates, and remediation tasks as scheduled
• Perform endpoint troubleshooting for non compliant or unmanaged devices

Requirements:

• At least 3 years of experience in providing Level 1 support
• Basic knowledge of networking, IT security, and infrastructure
• Exposure to Oracle and Microsoft SQL Server is a plus
• Familiar with Microsoft 365, Office, and collaboration tools

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

1. Financial Reporting

Support month-end, quarter-end and year-end ledger closing processes for Head Office reporting.

Prepare quarterly reporting templates for Regional Office submissions.

Prepare quarterly Stravis reporting packages for Head Office including supporting schedules and documentation.

Support the daily and monthly operations of the Head Office automated reporting system.

Assist in responding to queries and supporting initiatives from Regional and Head Office stakeholders.

Assist in IFRS 17 data preparation.

2. Stakeholder Engagement

Assist in contact for head office and regulators.

Provide financial analysis and insights to support decision-making and business strategy.

Other duties and assignments that may be instructed by the superior from time to time.

Requirements:

• Degree in Accounting, Finance or related discipline.
• Chartered Accountant (CA) / CPA or equivalent for professional certification preferred.
• Min. 2 to 3 years of relevant experience in financial reporting, ideally within the insurance sector.
• Possess knowledge of MAS regulatory requirements and IFRS 17.
• Excellent spreadsheet skills and presentation slides.
• Ability to contribute as a sole contributor and team member.
• Possess technical accounting skills, especially in insurance accounting standards.
• Analytical mindset with attention to detail and a proactive approach to problem-solving.

Responsibilities:

• Support month-end, quarter-end and year-end ledger closing processes for Head Office reporting. 
• Prepare quarterly reporting templates for Regional Office submissions. 
• Prepare quarterly reporting packages for Head Office including supporting schedules and documentation.
• Support the daily and monthly operations of the Head Office automated reporting system. 
• Assist in responding to queries and supporting initiatives from Regional and Head Office stakeholders.
• Assist in IFRS 17 data preparation.
• Provide financial analysis and insights to support decision-making and business strategy.

Requirements:

• Degree in Accounting, Finance or related discipline. 
• Chartered Accountant (CA) / CPA or equivalent for professional certification preferred. 
• Min. 2 to 3 years of relevant experience in financial reporting, ideally within the insurance sector. 
• Possess knowledge of MAS regulatory requirements and IFRS 17.

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd.