Total 3 job vacancies by Crown Worldwide Pte Ltd

Role Purpose

The Manager, Transport Planning & Business Improvement is responsible for optimising the deployment and utilisation of transportation resources across Crown Singapore's businesses, including Relocations, Workspace, Fine Art, Records Management and Asset Lifecycle Management.

The role will establish centralised visibility of transportation resources, improve planning effectiveness, reduce external trucking costs, and drive the transition from manual planning processes toward data-driven and digitally enabled transportation management.

The successful candidate must be capable of operating in an environment where planning is currently managed through spreadsheets and manual processes and be able to design and implement sustainable improvements.
-----------------------------------------------------------------------------------------------------------------------

Key Responsibilities

Transportation Resource Planning

• Manage planning and scheduling of transportation resources across all business units.
• Optimise allocation of:
  - Vehicles
  - Drivers
  - Transportation crews
  - Specialised equipment
  - External transportation providers
• Maximise utilisation of internal transportation resources.
• Reduce dependency on subcontracted transportation providers.
• Identify opportunities for resource sharing across business units.

Resource Visibility & Utilisation

• Develop and maintain a centralised resource planning framework.
• Establish visibility of:
  - Vehicle capacity
  - Vehicle utilisation
  - Driver utilisation
  - Route efficiency
  - External vendor usage
• Produce daily, weekly and monthly utilisation reports.
• Implement forecasting and capacity planning processes.

Business Improvement

• Review and document current planning processes.
• Identify inefficiencies and improvement opportunities.
• Standardise planning workflows.
• Introduce best-practice planning methodologies.
• Drive continuous improvement initiatives across transport operations.

Data, Reporting & Analytics

• Develop KPI reporting and operational dashboards.
• Monitor:
  - Vehicle utilisation
  - Revenue per truck
  - Cost per trip
  - Driver productivity
  - Fleet productivity
  - External trucking spends
• Produce management reporting for senior leadership.

Digital Transformation

• Lead the transition from spreadsheet-based planning to a digital planning environment.
• Evaluate transportation management solutions and planning tools.
• Work with business stakeholders to define system requirements.
• Support implementation of future transportation management systems.
• Leverage Excel, Power BI, Power Automate and related technologies to drive automation.

Stakeholder Management

• Partner closely with managers across:
  - Relocations
  - Workspace
  - Fine Art
  - Records Management
  - Asset Lifecycle Management
• Balance competing operational priorities.
• Ensure transportation resources are allocated effectively across all business units.

-----------------------------------------------------------------------------------------------------------------------

Qualifications

Essential

• 7-10 years of experience in transportation planning, logistics planning, fleet optimisation or resource planning
• Strong analytical capability
• Advanced Excel proficiency
• Experience working in a multi-site or multi-resource environment
• Proven track record improving operational efficiency
• Strong stakeholder management skills

Preferred

• Power BI
• Power Automate
• Transportation Management Systems (TMS)
• Fleet Management Systems
• Process improvement methodologies
• Lean or Continuous Improvement experience

Company Overview

CROWN WORLDWIDE PTE LTD provides international relocation, information management, and warehousing services, delivering tailored solutions to meet client needs across global markets.

Job Summary

To plan, coordinate, and support the execution of Fine Art handling, Workspace (office) moves, and Relocation / MVO operations, ensuring jobs are delivered safely, accurately, on time, and in line with client and regulatory requirements.

Responsibilities

• Plan and schedule daily operations for Fine Art logistics, workspace moves, and domestic and international relocations to meet client timelines and regulatory standards
• Allocate manpower, vehicles, packing materials, and specialist resources to optimize operational efficiency
• Sequence jobs effectively considering site access, client deadlines, and operational constraints
• Coordinate Fine Art movements including packing, crating, storage, installation, and transport while ensuring adherence to handling procedures, condition reporting, and security protocols
• Collaborate closely with Fine Art Operations teams, conservators, and specialist vendors to ensure smooth execution
• Manage office relocation projects by conducting surveys, developing phasing plans, and scheduling moves aligned with clients, building management, IT vendors, and internal teams
• Oversee after-hours or phased moves to minimize disruption to client business operations
• Support household goods, storage, and destination services coordination by liaising with internal teams and vendors for seamless move execution
• Track multiple concurrent jobs across various move stages to ensure timely completion
• Monitor job execution and respond promptly to operational issues or last-minute changes
• Ensure all permits, risk assessments, method statements, and client documentation are prepared and compliant with safety standards, SOPs, and regulatory requirements
• Maintain accurate job schedules, work orders, and completion records to support operational reporting on utilization and performance
• Liaise with building management to secure moving slots and coordinate with the Finance Team for administrative support

Required competencies and certifications

• Diploma or equivalent qualification; preference for Logistics, Operations, or Supply Chain disciplines
• Minimum 5 years of experience in logistics, moving, relocation, or Fine Art/workspace operations

Preferred competencies and qualifications

• Strong planning, coordination, and problem-solving skills demonstrated through managing complex move operations
• High attention to detail in handling high-value or sensitive items to ensure condition and security
• Ability to work effectively under pressure in a fast-paced, operations-driven environment
• Customer-focused mindset with a strong sense of accountability

Company Overview

CROWN WORLDWIDE PTE LTD provides international relocation, records management, and warehousing services with expertise in handling and transporting valuable items including fine art.

Job Summary

Coordinate art logistics projects by preparing job instructions, managing schedules, and liaising with clients and teams to ensure safe, compliant installation and transport of artworks.

Responsibilities

• Prepare and maintain detailed job instructions for installation, packing, transport, and storage to ensure clarity and compliance with operational standards
• Coordinate manpower, equipment, and resources with operations, warehouse teams, and crew leaders to optimize project execution
• Develop and manage job schedules, risk assessments, and method statements aligned with safety and quality standards
• Ensure artworks are handled, transported, and installed following Crown Fine Art handling and safety protocols
• Serve as the primary client contact for museums, galleries, institutions, and private collectors, providing timely and professional updates throughout project phases
• Support preparation of quotations, service proposals, and respond to billing queries in collaboration with internal teams
• Attend onsite installations, de-installations, and client events as required to oversee quality and client satisfaction
• Complete accurate condition reports with written observations and photographic evidence to document artwork status
• Monitor onsite activities to ensure quality outcomes and alignment with client expectations
• Prepare and maintain comprehensive job files, shipping documentation, job sheets, and completion reports for operational transparency
• Update systems and trackers including Crown Interact, SharePoint, and CRM platforms (e.g., Salesforce) to maintain accurate records
• Support management of insurance documentation and client paperwork to ensure compliance
• Coordinate specialist packing, crate construction, and storage requirements with operations teams to protect artworks
• Assist warehouse activities including receiving, labelling, and storing artworks to maintain inventory accuracy
• Monitor scheduled use of temperature-controlled vehicles and routing plans to safeguard artwork condition during transport

Required competencies and certifications

• Minimum 3 years of experience in art logistics, gallery or museum operations, project coordination, or related fields
• Proficient in Microsoft Office applications to support documentation and communication
• Proficient in English (written and spoken) to facilitate client communication and operational coordination

Preferred competencies and qualifications

• Exposure to installation planning, art handling, or logistics coordination
• Working knowledge of art handling, packing, or installation processes (training can be provided)
• Experience with SharePoint and CRM platforms such as Salesforce
• Ability to interpret floor plans, installation drawings, or technical diagrams
• Additional language skills to support international clients, artists, or vendors
• Strong organisational, coordination, and scheduling skills demonstrated through managing complex projects
• Clear and professional communication skills with a client-focused approach
• High attention to detail and effective time management in dynamic environments
• Ability to remain composed and solution-oriented under pressure
• Collaborative team player with a proactive, hands-on mindset

Other Information

• Able to provide occasional onsite support as part of project requirements with reasonable adjustments available
• Willingness to work flexible hours including early mornings, evenings, or weekends as site needs arise