Total 5 job vacancies by Como Pte. Ltd.

Job Summary

The Director of Finance is responsible for safeguarding the financial integrity, stability and performance of COMO Hotels and Resorts. The role ensures the accuracy and integrity of financial reporting, drives financial planning and analysis, strengthens internal controls, oversees treasury and cash flow management, and partners with hotel operations to improve profitability and business performance.

Working closely with Property Financial Controllers/Director of Finance, General Managers and Corporate Leadership, the Director of Finance provides strategic financial guidance and operational support to achieve the Group’s financial objectives. The position acts as a deputy to the Vice President Finance on key financial and operational matters, supports hotel openings and corporate initiatives, and drives finance process improvements to promote consistency, compliance and operational excellence across the Group.

Key Responsibilities:

1. Financial Reporting, Accounting & Consolidation

• Oversee the preparation, review and consolidation of monthly, quarterly and annual financial statements for all properties, subsidiaries and corporate entities.

• Ensure timely and accurate financial reporting in accordance with IFRS, company policies, statutory requirements and regulatory standards.

• Review monthly management accounts, balance sheet reconciliations, journal entries and financial performance reports.

• Analyse financial results and provide meaningful commentary on key business drivers, risks, opportunities and performance trends.

• Prepare executive-level financial reports and presentations for the Vice President Finance, Executive Committee, Board and ownership.

• Ensure proper maintenance, safeguarding and retention of accounting records and financial information.

2. Financial Planning, Budgeting & Forecasting

• Lead the annual budgeting process across all properties and corporate functions.

• Coordinate operating budgets, capital expenditure budgets, long-range plans and rolling forecasts.

• Review monthly forecasts and provide recommendations to improve forecast accuracy and financial performance.

• Conduct financial modelling, scenario analysis and business case evaluations to support strategic decisions.

• Monitor budget performance and ensure timely identification and resolution of material variances.

• Assist the Vice President Finance in preparing consolidated Group operating and capital budgets with commentary and performance reviews.

3. Operational Finance & Business Partnership

• Partner with hotel operations teams to improve financial and operational performance.

• Analyse key hospitality performance indicators including RevPAR, ADR, Occupancy, GOP and EBITDA.

• Support operational decision-making through financial analysis and commercial insights.

• Conduct periodic reviews of property financial performance, operational effectiveness and compliance with Group standards.

• Provide finance expertise, coaching and guidance to hotel finance teams, corporate finance team and department heads.

4. Treasury, Cashflow & Working Capital Management

• Oversee Group cashflow planning, liquidity management and funding requirements.

• Monitor working capital performance and optimise cash utilisation across the portfolio.

• Review property cashflow forecasts and funding needs.

• Ensure timely collection of receivables, including management fees and reimbursable expenses, and effective management of payables.

• Support banking relationships, financing arrangements and covenant compliance.

• Identify financial risks and escalate significant issues to senior management.

5. Internal Controls, Compliance & Governance

• Ensure implementation and consistent application of Group Finance Policies, Standard Operating Procedures and governance standards.

• Maintain robust internal control frameworks to safeguard Group assets and financial integrity.

• Monitor compliance with statutory, regulatory, tax and audit requirements across all jurisdictions.

• Review corporate tax computations and tax filings and coordinate responses to tax authorities.

• Coordinate internal and external audits and ensure timely resolution of audit findings.

• Review and strengthen finance processes, systems and controls to enhance efficiency and mitigate risk.

• Liaise with overseas advisors, agents and auditors to ensure local and overseas statutory compliance.

6. Capital Expenditure, Asset Management & Hotel Openings

• Review and evaluate capital expenditure proposals, investment business cases and asset enhancement projects.

• Ensure compliance with approved capital approval processes and investment policies.

• Monitor capital expenditure against approved budgets.

• Support pre-opening hotels and ensure compliance with Hotel Management Agreements, local regulations, USALI requirements and brand standards.

• Verify that pre-opening requirements are fulfilled, including permits, licences, insurance coverage, bank account set-up, settlement of pre-opening costs and funding of operating accounts.

• Monitor compliance with FF&E reserve and owner-related financial obligations where applicable.

7. Leadership, Team Development & Stakeholder Management

• Lead, coach and develop the corporate finance team and support development of property finance leaders.

• Foster collaboration, accountability, knowledge sharing and continuous improvement.

• Build strong working relationships with operational and corporate stakeholders.

• Promote a positive, high-performance culture with strong colleague engagement.

• Conduct performance reviews, provide constructive feedback and support career development plans.

8. Strategic Projects & Corporate Support

• Lead or participate in finance transformation, systems implementation and process improvement projects.

• Support hotel openings, management agreements, due diligence reviews, ownership reporting and business development initiatives.

• Act as a trusted advisor to the Vice President Finance and operational leadership.

• Serve as delegate to the Vice President Finance during periods of absence.

• Perform any additional duties reasonably assigned by management.

Job Requirements:

Education& Professional Qualifications

• Bachelor’s Degree in Finance, Accounting, Business Administration or related discipline.

• Professional accounting qualification such as CPA, CA, ACCA, CIMA or equivalent preferred.

• CFA qualification would be an advantage.

Experience

•       Minimum 10 years of progressive finance experience.

•       At least 8 years within hospitality finance, including significant exposure to hotel operations.

•       Experience in a multi-property, regional or corporate hospitality finance environment.

•       Previous experience as Director of Finance, Cluster Director of Finance, Senior Finance Manager or equivalent leadership role preferred.

•       Experience supporting luxury hotel or resort operations is highly desirable.

•       Experience managing multi-country entities, statutory compliance and corporate reporting.

Technical Competencies

•       Strong knowledge of International Financial Reporting Standards (IFRS); knowledge of USALI preferred.

•       Strong expertise in budgeting,forecasting, treasury, internal controls and financial analysis.

•       Proficiency in Microsoft Excel,PowerPoint and Word.

•       Experience with SunSystems, Workday, Power BI or equivalent finance systems is advantageous.

•       Strong analytical, problem-solving and communication skills.

•       Ability to manage multiple stakeholders and operate effectively in a fast-paced international environment.

• To maintain standards set by the Pastry Chef in relation to pastry preparation, food quality and presentation in all outlets for the benefit of all guests and resort employees.
• Act as a mentor to the kitchen team responsible for pastries and desserts.
• Prepare and produce varying quantities of bread, pastries, cookies, desserts and other baked goods according to recipe and customer request for events
• Plan out the week: handle rotas, staff absences and assign duties to the team.
• Run the pastry section of a kitchen.
• Develop ideas for new pastry dishes.
• Support the Pastry chef with menu design.
• Assist with weekly ordering, stock rotation, receiving and correct storage of produce
• Ensure all cool rooms, fridges, freezers and dry store areas are maintained in a clean and safe manner, in compliance with health and company regulations.
• Ensure all food is prepared in line with standard recipes to maintain food costs and product consistency.
• Ensure all kitchen staff follows safe working practices.
• Assist in the communication to kitchen staff of any programs, products, training or directives as outlined by the Executive Chef.
• Ensure all equipment within the kitchen is fully functional and safe, reporting any deficiencies to the Pastry Chef following the work order request to the engineering department
• Liaise with Pastry chef in the construction, compilation and costing of all menus.
• Covering all duties required of the Pastry chef in their absence.
• Communicate daily with purchasing to control food costs, yield management and ensure accuracy of all purchasing.
• To maintain personal hygiene and grooming standards and to ensure these standards are maintained with junior staff.

Prerequisite

• A culinary school certification or a diploma is a plus. Practical experience and basic education will also be considered.
• Proven experience in a Pastry Junior Sous role for a minimum of 2 years.
• Good knowledge in the use of various cooking methods, ingredients, equipment and processes
• Ability to multitask and work efficiently under pressure.
• Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality.
• Good communication and interpersonal skill with ability to interact with kitchen and restaurant staff.
• Good time management, fair in staff treatment, non-abusive and the use of profanity language and violent behaviour.

JOB SUMMARY
The Associate Director IT will lead all information technology strategy, operations, and innovation for a dynamic food & beverage group comprising several independent restaurants, gourmet fine food and wine retail outlets, and food services distribution business (with integrated cold chain logistics, distribution and meat manufacturing facility and operations). This role is responsible for ensuring seamless technology integration, system reliability, data security, and operational efficiency across diverse business units, supporting both customer-facing and back-of-house operations.

JOB RESPONSIBILITIES

Strategic Leadership & Planning

· Develop and execute a comprehensive IT roadmap in consultation with BU Head and VP – Group Technology that is aligned with the group’s business goals, supporting restaurants, specialty food & grocery retail and e-commerce, food services logistics & distribution, and manufacturing operations.

· Evaluate emerging technologies and implement solutions that can drive innovation, enhance operational efficiency, customer experience, and business growth.

· Serve as the primary IT advisor to executive leadership, collaborating on technology-driven business initiatives and innovation.

Technology Infrastructure & Operations

· Oversee the deployment, maintenance, and optimization of all IT systems, including POS, ERP, E-commerce platforms, inventory and warehouse management, scheduling, and manufacturing control systems.

· Ensure seamless integration and data flow between restaurants, retail, e-commerce, CRM, inventory and logistics, and manufacturing platforms, enabling real-time reporting and centralized management.

· Lead and support all digital revenue driving projects / initiatives for the business such as e-commerce, online reservation, customer interaction tools etc.

· Lead the standardization of hardware and software across all locations to ensure consistency, reliability, ease of support and business scalability.

Cybersecurity & Compliance

· Develop and enhance cybersecurity infrastructure and measures, enforce IT security policies, ensuring the protection of sensitive customer, business, and production data.

· Oversee compliance with relevant food safety, privacy, and industry regulations across all technology platforms.

· Manage disaster recovery, data backup, and business continuity planning for all business units.

Team Leadership & Support

· Build, lead, and mentor a high-performing IT team, fostering a culture of innovation, accountability, and continuous improvement.

· Oversee IT support for all locations, ensuring prompt issue resolution and minimal downtime for critical systems.

· Develop and deliver training programs for staff on new technologies and digital best practices.

Vendor & Stakeholder Management

· Manage relationships with technology vendors, negotiating contracts and overseeing service delivery for hardware, software, and cloud services.

· Collaborate closely with restaurant managers, retail leaders, food services department heads and manufacturing managers to understand operational needs and deliver tailored IT solutions.

Budgeting & Financial Management

· Prepare and manage the IT department budget, ensuring cost-effective technology investments and ongoing expense control.

· Present IT proposals, project ROI analyses, and progress reports to executive stakeholders.

JOB REQUIREMENTS

o Bachelor’s or Masters degree in Information Technology, Computer Science, or related field

o Minimum 10 years experience in IT leadership within the hospitality, restaurant, or food manufacturing sectors, ideally supporting multi-unit operations

o Strong knowledge of restaurant POS, ERP, inventory, and manufacturing systems, with experience in system integration across business units.

o Strong knowledge of robotics and automation systems, particularly in manufacturing, warehousing and logistics environments, to optimize workflows and manpower efficiencies

o Familiarity with IoT and data analytics platforms, enabling digital transformation across restaurants, retail, e-commerce and supply chain business channels

o Demonstrated expertise in cybersecurity, compliance, and IT policy development.

o Experience managing IT teams, vendors, and large-scale technology projects.

o Strong collaborator and change agent with excellent communication, collaboration, project management and stakeholder management skills to lead smooth adoption of new and emerging technologies including AI and robotic solutions in cross-functional projects.

o Flexible, results oriented and resilient in a fast-paced, multi-site environment and manage competing priorities.

o Strategic thinker with the ability to execute at an operational level

JOB TECHNICAL KNOW-HOW & EXPERIENCE

o Cloud Computing : AWS and Azure.

o Cybersecurity : Palo Alto, CrowdStrike, Sophos, Zscaler and VPN.

o Infrastructure : Fortinet, Cisco or Juniper.

o Network Architecture : ClearPass

o ERP Systems : Infor M3, Oracle Netsuite, MS Business Central to D365 or SAP.

o POS Systems : Octopus POS, InfraSys, Oracle Simphony or Shopify.

o Ecommerce : Shopify, WooCommerce, WordPress or Squarespace.

o Customer data platform: BigQuery, Tealium, Segment, Salesforce or Adobe.

o Marketing automation : Braze, Klaviyo, Dot digital, Salesforce, Emarsys

Job Summary:

The Manager Project Operations will oversee and manage new and existing hotels development projects, ensure efficient operation of all the front and back of the house functions in the hotel. This person will play a crucial role in improving service quality, and ensuring that the hotel delivers exceptional experiences to its guests. The position collaborates with cross-functional teams to plan and execute guest-centric projects and initiatives, and contribute to the overall operational efficiency and service standard of COMO Hotels.

Key Responsibilities:

Project Planning

• Develop project plans and strategies to enhance the guest experience, aligning with COMO’s brand positioning and objectives.
• Collaborate with hotel management and other stakeholders to identify guest experience improvement opportunities and define project scope, objectives, and deliverables.
• Conduct feasibility studies, research and analysis to gather guest feedback, identify trends, and potential impacts on hotel operations.

Project Execution and Management:

• Coordinate and oversee all aspects of project implementation, ensuring adherence to project plans, timelines and budget.
• Collaborate with cross-functional teams to execute project activities, such as process improvements, technology implementations, and service enhancements.
• Monitor project progress, identify and resolve issues, and proactively manage project risks.
• Conduct regular project meetings, provide updates to stakeholders, and facilitate effective communication among team members.

Stakeholder Engagement:

• Establish and maintain effective relationships with internal and external stakeholders, including hotel management, team members, guests, suppliers, and consultants.
• Collaborate with Planning Committee to gather insights and ideas, ensuring alignment and buy-in for guest experience projects and expectations.
• Act as a liaison between departments, facilitating communication and collaboration to drive guest-centric initiatives.
• Manage stakeholder feedback and concerns, promptly addressing issues and implementing appropriate solutions.

Quality Assurance and Compliance:

• Ensure that all projects meet quality standards, regulatory requirements, and brand guidelines.
• Monitor Guests feedback, review customer satisfaction scores and address any issues or concerns raise by guest.
• Review and analyze hotel LQA scores, offer support to hotels to ensure all meet the minimum goal set by the company.
• Collaborate with relevant departments, such as engineering and procurement, to ensure compliance with safety protocols and industry standards.
• Perform site inspections on the facilities and in the areas of guest service delivery and presentation, and address any deficiencies or deviations.
• Ensure all Operational Department Head have the SOP structure established

Training and Communication:

• Collaborate with the Learning department to develop and deliver training programs related to guest service and experience improvements.
• Provide guidance, support, and coaching to ensure that team members possess the necessary skills to deliver high-quality service.
• Inspire the hotel team to take extra step in creating a memorable COMO journey to our guests.
• Ensure effective communication of project objectives, progress, and outcomes to team members through various channels, such as meetings, newsletters, and training sessions.
• Promote a guest-centric culture throughout the organization by fostering awareness, enthusiasm, and commitment to delivering exceptional guest experiences.

Industry Research and Innovation:

• Stay updated on industry trends, emerging technologies, and best practices related to guest experience and hospitality.
• Conduct research and benchmarking to identify innovative approaches and strategies to enhance the guest experience.
• Collaborate with the marketing department to integrate new technologies and digital solutions that improve guest engagement and satisfaction.

Requirements:

• Bachelor's degree in hospitality management, business administration, project management or a related field (preferred).
• Proven experience as a project manager in hotel operations or in a guest experience-focused role within the luxury hospitality industry.
• Strong project management skills, including planning, execution, and evaluation.
• Excellent organizational and multitasking abilities, with attention to detail and a focus on results.
• Strong analytical and problem-solving abilities, with the ability to make informed decisions and manage project complexities.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Strong customer-centric mindset and a passion for delivering exceptional guest experiences.
• Knowledge of guest service principles, industry trends, and best practices.
• Flexibility to travel and work on-site as required for project management activities

The COMO Group represents an integrated approach to living well, grounded in acelebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala),organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

JobSummary

We are seeking a motivated Store Manager to manage store operations, drive salesperformance, and deliver an exceptional luxury customer experience. This role involves team leadership, maintaining operational standards, and building strong relationships with key customers. The ideal candidate will have retail management experience, strong communication and leadeship skills, and a passion for luxury service. They should be organised, customer-focused and capable of coaching teams to achieve sales and service excellence.

Who will be successful in this role

Someone who shares the COMO Group values: passion, creativity, style and has a genuine interest in bringing these values to life in our workplace.

 Job Responsibilities

Customer Service and Selling

• Ensure selling and customer service activities and staff competence in these areas are optimised to sustain sales performance, profitability and offering a luxury customer service experience.
• Monitor sales team KPIs and maintain mystery shopping results of a minimum of 85%
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics and communicate this to relevant departments in the company.
• Assists in the planning and facilitating of customer experience training on a regular basis in line with the brand strategy to ensure the highest standards of customer service care areoffered at all times.
• Engages, develops and maintains key relationships with the core luxury customer

Operations

• Work closely with the Retail Manager to assist in the plan, forecast, report on sales, costs and business performance according to company requirements
• Assist in the management of staffing costs and overheads on all factors affecting the profitable performance of the store and implement effective staffing roster to ensure the store is adequately staffed and in line with budget costs
• Liaise with and utilise supportfrom Merchandisers as required to maximise sales opportunities
• Maintain communication with Head Office at all times in Manager’s absence or at request.
• Maintain and report as necessary all merchandise/stock for stocktake and on-going.
• Manage cash and payment systems in accordance with company or host store procedures and policies at all times.
• Maintain the upkeep,cleanliness and condition of all equipment, fixtures in the store/concession.
• Maintain effectiveness of IT and other essential in store systems.
• Attend meetings and contribute to company strategy as required in Manager’s absence
• Liaise with internal and external authorities as necessary – Marketing, HR, Recruitment, Retail operations, Fire Services, Police, BAA (airport stores only) etc.
• Support the store’s shrink plan by following operational best practices and seasonal focuses.

People/Brand Focus

• Assist in the motivation and development of staff through training and coaching.
• Assist with employee disciplinarians according to company policies (Employee Handbook) and law.
• Ensure and assist with relevant HR procedures i.e. appraisals, discipline, grievance, etc.
• Ensure Health and Safety, security and emergency systems and ensure staff capabilities are reviewed on a regular basis.
• Develop personal skills through training as provided by in-house or an external provider subject to company approval.
• Demonstrates and understands the brand values and behaviours
• Act as an ambassador for the brand and exhibits a passion in all aspects of the role
• Communicate positively about the brand at all times
• Engage, develop and maintain key relationships with the core luxury consumer

Prerequisite

• Diplomain Retail Management or equivalent
• Minimum 4 years with retail managerial experience
• Excellent communication skills and leadership qualities, with the ability to assess talent, coach, develop and manager performance
• Outgoing and pleasant personality with excellent organizational skills