Total 17 job vacancies by Clayful Pte. Ltd.

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Overall Job Objectives

We are seeking experienced and dynamic individuals to deliver exceptional food and beverage service within INITIA Group F&B Brands. The F&B Ambassador will act as the face of the brand, providing personalized customer experiences while maintaining high service standards. The role involves actively supporting the outlet in charge to enhance sales performance and ensure customer satisfaction through professional service and hospitality.

Core Responsibilities

• Welcome and engage with guests in a warm, professional, and courteous manner.
• Demonstrate comprehensive knowledge of the outlet’s menu, promotions, and services to effectively promote and upsell offerings.
• Ensure smooth service operations, including handling POS/ordering systems efficiently.
• Maintain a clean and organized service area, adhering to company standards and operational procedures.
• Respond promptly to customer inquiries, feedback, or concerns, escalating issues to management when necessary.
• Assist in driving outlet sales and improving customer satisfaction through proactive service and consistent guest engagement.
• Represent the brand with professionalism, maintaining proper grooming and a positive demeanor.

Job Specifications

• Minimum 1–2 years of experience in the food and beverage or customer service industry.
• Strong interpersonal skills with the ability to build positive relationships with customers and team members.
• Self-motivated, reliable, and able to work independently with minimal supervision.
• Excellent communication skills and a service-oriented mindset.
• Positive, confident, and approachable personality with the ability to handle diverse customer interactions.
• Familiarity with POS systems and basic operations of an F&B outlet is preferred.

Key Deliverables

• Deliver exceptional customer experiences, ensuring professional and personalized service.
• Drive outlet sales through effective promotion and upselling of products and services.
• Maintain service efficiency by handling POS/ordering systems and addressing customer feedback promptly.
• Ensure adherence to cleanliness, safety, and operational standards.
• Represent the brand professionally, embodying its values and maintaining a positive image.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

JResponsibilities

• Ceramics tutoring & class designing
• Plan exhibitions and events including artist workshop;
• Kiln loading and unloading, and firing of ceramic pieces;
• Design and produce AIA ceramic product for retails purposes;
• Sets up, cleans, and demonstrates the use of equipment and instruments;
• Maintains inventories, orders supplies in accordance with purchasing procedures;
• Monitor and ensure a clean and safe working environment, with regular upkeep of work area, equipment, supplies, and materials;
• Any other assigned ad-hoc duties.

Qualifications & Requirements

• Candidates with at least a diploma or degree in 3D art-related qualifications, especially pottery
• Possess intermediate knowledge of ceramics (throwing, trimming, and glazing)
• Able to make sake sets and teapot sets
• Experience with teaching ceramics will be an absolute advantage
• Passionate about working in the ceramics industry
• Responsible and well-organized
• Good communication skills and enjoy interacting with customers
• A team player
• Willing to work over the weekends and public holidays
• Meticulous, good organizational and documentation skills

Responsibilities

• Provide in-depth ceramics tutoring and guidance for all ceramics classes, inclusive of special technique classes;
• Ability to design lesson outlines for ceramic classes;
• Ability to sets up, clean, and demonstrate the use of pottery equipment and instruments safely and effectively, inclusive of kiln loading and unloading, and firing of ceramic pieces;
• Design and produce AIA ceramic products for retail and commercial purposes
• Plan exhibitions and events which includes artist workshops;
• Oversees and manages studio inventory, approving or facilitating purchases as needed;
• Monitor and ensure a clean and safe working environment, with regular upkeep of work area, equipment, supplies, and materials;
• Any other assigned ad-hoc duties.

Qualifications & Requirements

• Candidates with a minimum 2-years experience with ceramics teaching or equivalent
• Has a diploma or degree in 3D art-related qualifications, especially pottery
• Possess advanced knowledge of ceramics (Throwing, Trimming, Glazing, Slip Casting, Recycling Clay)
• Should be able to make sake sets and teapot sets
• Experience in Raku Firing and Wood Firing will be an advantage
• Passionate about working in the ceramics industry
• Meticulous, good organizational and documentation skills
• Should possess good leaderships skills, and has the ability to effectively manage a team
• Good communication skills and enjoy interacting with both customers
• Willing to work over the weekends and public holidays

Overall Job Objectives

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities

• Host and greet guests in a warm and friendly manner.
• Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.
• Provide a high standard of service through attentive and engaging guest interaction.
• Adhere to all operational procedures and suggest improvements for service efficiency.
• Maintain proper grooming and represent the brand professionally.
• Understand and operate POS/ordering systems to ensure smooth service.
• Address guest concerns promptly and escalate issues to the immediate superior for quick resolution.
• Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications

• No prior experience required — fresh entrants are welcome to apply!
• With Good communication skills
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!

Job Title: Front of House Staff (Experienced)!

Weekday Rate: $15/hour
Weekend Rate: $18/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to Assistant BBQ Griller based on consistent performance, schedule regularity, advanced storytelling abilities, and demonstrated leadership with new team members. 

Core Responsibilities:

1. INITIAL TRAINING (Fresh Joiners)
- Begin with buzzer clearing and food runner duties
- Complete thorough menu learning and storytelling training
- Demonstrate comprehensive understanding of all menu items

2. STATION MANAGEMENT
- Manage entire station independently with minimal supervision
- Handle multiple tables simultaneously with efficiency
- Maintain high service standards throughout shift

3. SALES & CUSTOMER ENGAGEMENT
- Drive upselling through menu knowledge and recommendations
- Engage authentically with every customer at assigned station
- Tell compelling stories about dishes, ingredients, and Korean dining culture
- Create memorable dining experiences that encourage repeat visits

4. MENTORSHIP & TEAM DEVELOPMENT
- Buddy and train new entry-level servers
- Share menu knowledge and service techniques
- Model excellent customer engagement and professionalism

5. OPERATIONAL EXCELLENCE
- Maintain station organization and cleanliness
- Coordinate with kitchen and support staff effectively
- Handle customer concerns professionally and proactively 

Job Specifications:

• Minimum 1 year of relevant restaurant experience OR internal certification as a Server after successful completion of at least 3 months of employment.

• Good communication skills.

• Able to work independently and demonstrate professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Demonstrate full menu mastery, storytelling capability, and competency in buzzer clearing and food running before handling a station independently.

• Manage an assigned station efficiently with minimal supervision while maintaining high service standards and handling multiple tables seamlessly.

• Consistently drive sales by confidently recommending dishes, promoting add-ons, and delivering engaging menu storytelling that enhances the guest experience.

• Effectively mentor and train new servers by sharing best practices in service execution, menu knowledge, and customer engagement.

• Maintain station cleanliness and organization, coordinate smoothly with kitchen and support teams, and resolve customer concerns professionally to ensure a positive dining experience.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

.

APPLY NOW! 

Responsibilities

• Welcoming customers, informing them about specials or new items, answering questions and accepting orders.
• Knowledgeable of the menu and preparing them.
• Grinding, blending, brewing and highlighting the differences between items and answering customer queries about the menu.
• Maintain clean, well-stocked and updated displays
• Continuously expand knowledge in food and beverage
• Adhere to all food safety regulations and quality controls

Qualifications & Requirements

• At least 1 year of experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills
• Committed to customer satisfaction and service excellence
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment

Job Title: Front of House Staff (Entry Level)!

Weekday Rate: $13/hour
Weekend Rate: $15/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to experienced server level based on schedule regularity, demonstrated menu expertise, storytelling skills, and customer engagement quality. 

Core Responsibilities:

1. BUZZER & TABLE MANAGEMENT
- Clear and reset tables efficiently between seatings
- Maintain table cleanliness and proper setup throughout service
- Respond promptly to buzzer calls from customers 

2. FOOD RUNNER DUTIES
- Deliver food from kitchen to tables accurately and promptly
- Learn menu items, ingredients, and preparation methods during food running
- Ensure proper presentation and temperature of all dishes 

3. MENU MASTERY & TRAINING
- Study menu thoroughly including dish names, ingredients, and Korean terminology
- Participate in mandatory training sessions and tastings
- Pass role-play tests demonstrating menu knowledge and storytelling ability 

4. PROGRESSION TO SERVER DUTIES 

- Upon passing tests, begin taking customer orders
- Serve food and beverages with proper technique 

- Engage with customers to enhance dining experience 

5. CUSTOMER ENGAGEMENT
- Provide friendly, attentive service
- Answer basic menu questions accurately
- Support senior servers and team members 

Job Specifications:

• Previous restaurant experience is an advantage

• Good communication skills.

• Able to work independently and demonstrate positive professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Efficient table turnover by clearing, resetting, and maintaining table cleanliness, while responding promptly to customer buzzer calls.

• Accurate and timely delivery of food from the kitchen to guests, ensuring correct orders, proper presentation, and appropriate temperature of all dishes.

• Demonstrated menu mastery through successful completion of training sessions, tastings, and role-play assessments covering dish knowledge and storytelling.

• Smooth transition to server duties by confidently taking orders, serving food and beverages with proper technique, and assisting in enhancing the overall dining experience.

• Consistent delivery of friendly and attentive customer service, accurately answering basic menu inquiries and actively supporting senior servers and team members.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

.

APPLY NOW! 

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests,

Overall Job Objectives

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities

• Host and greet guests in a warm and friendly manner.
• Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.
• Provide a high standard of service through attentive and engaging guest interaction.
• Adhere to all operational procedures and suggest improvements for service efficiency.
• Maintain proper grooming and represent the brand professionally.
• Understand and operate POS/ordering systems to ensure smooth service.
• Address guest concerns promptly and escalate issues to the immediate superior for quick resolution.
• Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications

• No prior experience required — fresh entrants are welcome to apply!
• With Good communication skills
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!