Total 30 job vacancies by Citibank N.a.

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

• Support system change processes from requirements through implementation and provide input based on analysis of information

• Consult with business clients to determine system functional specifications and provides user and operational support

• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

• Proven interpersonal, data analysis, diplomatic, management and prioritization skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to manage multiple activities and build/develop working relationships

• Proven self-motivation to take initiative and master new tasks quickly

• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

Job Summary:

We are seeking an experienced [ 8+ years ] and highly motivated Assistant vice president [ AVP ] to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and deep domain expertise in financial services

[ e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle ]

This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Key Responsibilities:

• Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.

• Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.

• Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.

• Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].

• Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.

• Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.

• Maintain and improve knowledge bases, SOPs, and runbooks for production support.

• Participate in change management and release activities, including deployment validations.

• Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.

• Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.

• Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification:

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.

• 8+ Years of experience in application or production support with 2+ years at a lead level.

• Strong hands-on experience with.

• Unix/Linus [ scripting, file manipulation, job control]

• SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]

• Big Data technologies [ Hadoop, Hive, Spark ]

• Job Schedulers like Autosys.

• Log analysis tools.

• Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]

• Familiarity with CUSIP, ISINs and other instrument identifiers.

• Knowledge of front office/back office and reporting workflows and operations.

• Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.

• Effective communication and stakeholder management skills across business and technical teams.

• Experience with ITIL processes, including incident, problem and change management.

Preferred Qualifications:

• Exposure to cloud platforms and containerization [ Docker, Kubernetes ]

• Experience with scripting languages [ Python, Shell ]

• Knowledge of messaging services , middleware [ Kafka, MQ ]

• Familiarity with regulatory and compliance reporting tools and processes.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  Qualifications:

• 10 years + hands on with 2+ years Financial domain experience

• Experience in Oracle is a must

• Role requires interaction with Business and Technology stakeholders on a regular basis.

• Role is expected to be hands-on

• Good communication Skills, Good analytical skills.

• Experience in systems analysis and programming of software applications

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

  
  Education:

• Bachelor’s degree/University degree or equivalent experience

Job Description

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements

• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role

• Extensive experience system analysis and in programming of software applications

• Experience in managing and implementing successful projects

• Subject Matter Expert (SME) in at least one area of Applications Development

• Ability to adjust priorities quickly as circumstances dictate

• Demonstrated leadership and project management skills

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Job Description

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements

• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role

• Extensive experience system analysis and in programming of software applications

• Experience in managing and implementing successful projects

• Subject Matter Expert (SME) in at least one area of Applications Development

• Ability to adjust priorities quickly as circumstances dictate

• Demonstrated leadership and project management skills

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Global Hospitality Services (GHS) is a key component of Citi's broader Colleague and Client Services (CCS) division. CCS delivers a broad array of core products across all regions, alongside a significant number of services tailored to local situations, supporting all Citi's business lines. As part of its comprehensive offerings, CCS provides a wide range of support services to the firm, including Global Hospitality Services (GHS), Global Event Marketing, Alumni Network, and Center for Culture. GHS strategic coverage includes Executive and Colleague Dining, Conferencing, Reception, Fitness Centers & Wellness programs, Wealth Hubs, Vending/Pantry and operational support to senior global management.

The scope and scale of operations in Singapore has broadened substantially in recent years due to organic growth and complexity has been further increased by the recent integration of various portfolios within the country and its cluster.

The role will require a high degree of flexibility due to its dynamic nature. It may incur travel across the region and possibly further, for the purpose of implementing service and process change initiatives this may be required on a short notice basis.

The role requires an experienced, clear thinking, innovative and self-motivated organized individual, who can deliver cost effective and high-quality solutions with accountability in a very demanding and constantly changing environment. The ability to multitask and support remote teams and or functions is crucial to the role’s success.

Job Overview

The Vice President, Operations Manager – Singapore, Global Hospitality Services is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's Singapore portfolio.

Job Purpose

To provide operational and strategic support to ensure efficient operations of Global Hospitality Services (GHS) across Singapore ensuring service excellence, operational governance and alignment with Citi’s global standards. Supporting Regional Head through a variety of tasks including vendor management, people management, Subject Matter Expert for the regional team, uplifting operations standards and alignment, stakeholder relations, governance and compliance, and project management etc.

Responsible presenting GHS product knowledge to leverage best support from suppliers and Citi representatives. Familiar with a variety of the field's concepts, practices and procedures. Ability to communicate effectively to ensure all duties are completed accurately and delivered in high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Act as the primary liaison between Singapore GHS operations, Asia leadership and local Senior Stakeholders to deliver a best-in-class colleague and client experience.

Key Responsibilities

• Manage operations excellence and vendor management in diverse culture in India, e.g. BAU, performance, issue management, corporate social responsibilities etc.

• Stakeholder relations

• People management

• Regional subject matter expert to uplift operations standards and alignment

• Project management, sustainability initiatives, CoB etc.

• Drive continuous service improvement, operational compliance & global service standards for GHS products

• Accountable and manage operational budgets, & other financial/contractual vendor agreements and identify efficiency opportunities where applicable

• Statistical reporting including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk

• Manage reporting/analysis of the regional restricted commodity to ensure consistent governance controls is in place with no deviations to policy and to mitigate risk

• Co-ordinate all Compliance guidelines to implement changes as and when needed

• Handle sensitive information in a confidential manner, an NDA will be required

• Manages & monitors vendor’s performance against vendor service evaluation system (KPIs)

• In partnership with the vendor & RES develops plan for ongoing Foodservice area evaluation; maintenance & replacement of Foodservice facilities & equipment including priorities, budgets & timelines

Knowledge/Experience:

• Operations and management experience in related or similar areas (i.e. executive and food & beverage services)

• Experience in third party vendor management is ideal, but are not a pre-requisite

• Experience of client liaison or relationship management or teamwork

• Fundamental understanding of controls and associate processes

• Experience managing multi-site, multi-service operations in a corporate environment

Skills: (technical skills)

Essential

• Excellent interpersonal skills, confidence and judgement

• Flexible and responsive manner and ability to prioritize

• Structured and organized approach

• Strong leadership and influencing skills

Desirable

• Administrative literacy

• Project literacy

• Project management and change implementation expertise

Qualifications:

• University degree graduate with hospitality or related major.

• Minimum 10 years of related working experience, demonstrating strong operational expertise and relevant skills.

• While a higher education background is generally expected, exceptional candidates with extensive practical experience and demonstrated operational proficiency will also be considered.

• Additional vocational qualifications, Diplomas or industry equivalent or awards are welcomed, but not a pre-requisite.

• Proficient in MS Office.

Competencies

• Resilience, adaptability and the ability to remain focused in a highly demanding and fast-moving environment

• Ability to analyze complex, ill-defined problems and to escalate the issues to the managers

• Ability to achieve results through good time management and teamwork

• Comfortable operating in ambiguous and complex circumstances

• Attention to detail and problem-solving skills

• Strong organizational and planning skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.

• Accountable for exhibiting a strong understanding of client core business functions.

• Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives.

• Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule.

• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.

• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.

• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.

• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.

• Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization.

• Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices.

• Participate in micro services and NGA code reviews.

• Empower SDEs and their teams by mentoring and coaching.

• Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions.

• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.

• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.

• Responsible for broader design decisions and development of long-term strategies that significantly influence the development process and standards.

• Accountable for Design Reviews of Agile and Plan of Record (POR) projects as well as accountable for Code Reviews of Next Gen Architecture (NGA) projects and are expected to elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.

• Drive clarity and work with complete independence as business and or technical strategy is not defined.

• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.

• Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations.

• Create plans that have a clear path to delivery. Solve for dependencies between agile and waterfall delivery efforts. Help your teams organize for delivery while maximizing resources for the greater good of the Digital organization. Understand engineering best practices and apply best practices to the software development lifecycle (SDLC)

• Accountable for Design Reviews for Citi Agile and POR projects as well as Code Reviews for the NGA projects. Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform. Elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.

• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.

• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications: 

• 8-15 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.

• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)

• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.

• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.

• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

• Bachelor’s/University degree, Master’s degree preferred

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We are seeking a highly experienced and technically proficient individual to join our team as a Technical Lead for the Funds Transfer Pricing (CitiFTP) platform. The successful candidate will play a critical role in the ongoing development, modernization, and expansion of the CitiFTP platform, leveraging deep domain expertise and strong technical leadership.

Responsibilities:

• Serve as the Technical Lead who will design and code, leveraging AI-assisted tools for enhanced productivity and quality, driving modernization efforts for the Match Funded Ticketing workstream and related features within the CitiFTP platform.

• Mentor and guide junior and mid-level team members, fostering a culture of technical excellence and continuous improvement.

• Ensure the quality, timeliness, and successful delivery of business-critical initiatives.

• Contribute to the strategic expansion and evolution of the CitiFTP platform.

• Apply extensive expertise in Funds Transfer Pricing to complex technical challenges and solutions.

• Collaborate effectively across Finance, Treasury, and Regulatory teams to ensure alignment and successful project execution.

• Adhere to Citi's SDLC (Software Development Life Cycle) and governance processes.

Qualifications:

• 15+ years of demonstrated experience as a core contributor to financial platforms.

• Deep domain expertise in Funds Transfer Pricing is essential.

• Strong technical background with hands-on experience in:

• Big Data technologies

• Advanced Java development

• Strategic Citi tools such as Autosys, CyberArk, AppDynamics, GitHub, and CI/CD pipelines.

• Proven track record of successfully delivering high-impact and business-critical initiatives.

• Demonstrated strong ownership, execution discipline, and cross-team collaboration skills.

• Ability to drive design decisions and provide technical leadership.

• Excellent communication and interpersonal skills.

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Program Lead is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-

Qualifications

The ideal candidate will come from an organization with a strong technical program management function and be a visionary leader with deep experience driving technical or engineering programs from ideation to implementation across Investments, Trade, Banking, Lending, Trust, Data, Compliance etc.. Bachelor’s degree in computer science, or a related field. Master’s degree or equivalent experience preferred.

• Hands on experience (8+ years) leading program management function and/or technical teams in areas like Investments, Trades, Banking, Lending, trust, Data, Compliance etc. and good understanding of Operations.

• 12+ years’ experience in enterprise level program management and delivery engineering products at scale.

• Experience of managing migration projects / programs would be an advantage

• Strong analytical and quantitative skills; Data driven and results oriented.

• Exceptional strategic analysis, problem solving, issue resolution and decision-making skill.

• Excellent verbal and written communication skills backed by a strong business and technical vision.

• Expert knowledge of Agile frameworks like SAFe, Scrum, Kanban, and familiarity with Jira and Confluence tools.

 
Brief Description of the Organization

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Citi’s Global Wealth Management is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: taking ownership, delivering with pride, and succeeding together.

Overview of the Role

Reporting to the PM Head for Global Wealth Management Domains, the Technical Program Management Lead is responsible for the delivery on Global Wealth Management strategy for Asia, Investments, Trades, Banking, Lending, trust, Data and Compliance. The role entails good understanding of end-to-end banking knowledge including Operations, Compliance and Audit. You own driving the launch of great customer experiences and digital capabilities for our wealth management business and our most affluent client base. Deliver customer-centric solutions and communications that enable clients to confidently manage their entire financial picture through easy-to-use tools, insights, content, offers, and recommendations. Delivery of programs that provide for a growing digital presence and offerings for our wealth management customers.

Are you a leader of leaders? Are you passionate about developing those working for you? Do you think about technology as a way to increase efficiency and change our engagement with customers? Are you an engineer that lives to solve problems? Do you want to lead a world class technical team of skilled program managers? We are looking for a senior leader that shares our passion for developing people, building cool technology, willing to be fearless, obsessed about simplification and excellence and tackling complexity head on.

This position has an incredibly unique vantage point at the intersection of business, technology and product. As the leader of technical program management at Citi, you will be working with engineering leaders, product management, and cross-functional teams to manage and execute our ambitious product strategy.  You will partner with every functional domain in the company and exercise your influence to get big things done. Your organization is the hub of getting engineering work in, rationalized, conceptualized, assigned, and delivered across domains in our agile execution model.

You will lead the charge on solving our hardest, most meaningful challenges: set the drumbeat that everyone marches to! Improve existing processes and develop new mechanisms to scale the way we plan and deliver for platform services as we grow the company. Driving agile transformation and improving speed to market. Building and driving a culture of learning and excellence in delivery with your team and stakeholders.

 We want you to drive innovation that people love and be boundary-less in seeking solutions, eliminating redundancy and driving execution excellence. You will build your own scorecard to continuously monitor capacity, demand, execution, delivery, and hygiene via key performance indicators including capacity, demand, backlog, velocity, quality, project throughput, spend, regulatory compliance, and application security. You ensure execution aligns with all regulatory requirements while continuously working to simplify and to automate the necessary and auditable “paperwork” and processes

 In your role you are expected to ensure that all deliverables are complaint to respective central banks regulatory requirements. You are expected to front Internal Audit for all the deliverables under your realms.

 Key Priorities:

• Being a strategic partner

• Be the strategic partner and advisor to the Business and Technology heads for Wealth Management that includes all facets like Investments, Trades, Banking, Lending, trust, Data and Compliance. Ensuring well laid out roadmaps and execution plans for entire book of work for projects / programs under your realms.

• Responsible for management and execution of operating model routines

• Obsess about building and shipping great products for our customers with excellence

• You obsess over customers and always work backwards from them to earn and keep their trust. Manage from the front, prioritize, and drive the bigger mission forward by translating vision into results.

• Delivery focus. You are accountable for driving teams inside and outside of your organization to deliver the expected results. You focus on the key business outcomes and deliver them with quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

• Drive disciplined execution with high quality and insist on high standards. Lead your teams to deliver high quality products, services, and processes. Delivering results while maintaining highest level of quality and ensuring timely adherence to software development lifecycle standards

• Being the glue that brings teams together

• We want you to drive innovation that people love and be boundary-less in seeking solutions.

• Outstanding Organizational, Communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, matrix management environment

• Establish credibility and rapport with senior executives and technical and non-technical team members alike

• Build and lead an organization with customer focus and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and a “no barriers” mentality.

• Being a visionary Program Management Leader that is focused on building high performing PM function

• As a Manager of others, you lead by influence and set the vision for a bar raising PM function. Manage, mentor and grow the PM leaders of the future.

• Building and leading a team of PM’s that are highly passionate, motivated and smart problem solvers to design future state products and technology solutions.

• Your teams have a deep understanding of the platform, integration patterns, organizational capabilities, and the company wide assets that can be leveraged to provide rich customer experiences while building technical solutions.

• Demonstrate an ability to structure an organization and optimize it for execution, including attracting top tier talent and filing out gaps in the existing team quickly to accommodate growth.

• Partner with fellow PM leaders and heads to ensure alignment and standardization in ways of working

• Be a change agent. Drive agility, excellence and simplification in ways of working

• Measure and improve efficiency and effectiveness of processes that are working well and build the next level of improvements, set standards for deployments at scale, infrastructure reliability, security, and scalability.

• Demonstrate an ability to identify and act upon unique insights and apply them to solve unmet needs and an expertise leveraging/synthesizing competitor, emerging technology, and other marketplace trends to draw out implications to support the team's overall mission and goals

• Transform the organization into one that drives speed to market and delivers value for our customers in an agile operating model. Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo.

• Continue to improve the engineering culture across all tech functions.

• Serve as an evangelist for the team and overall culture, both internally and externally.

• Being the voice of the teams

• Responsible for communicating business strategy and goals and how they align to the team’s work

• Provide transparent frequent updates, manage sponsor expectations, and keep all stakeholders informed on Book of Work progress. Creating a culture of transparency and trust

Lead and manage a portfolio of IT projects aligned with business and digital transformation goals.

Oversee end-to-end project delivery, including planning, execution, monitoring, and governance.

Develop and mentor project/program managers while driving a high-performance, accountable team culture.

Engage and influence senior stakeholders, providing transparent updates and strategic insights.

Manage budgets, resources, vendors, and ensure cost-effective delivery with strong financial control.

Mitigate risks, resolve critical issues, and drive continuous improvement, innovation, and compliance.

Responsible for providing technical leadership of multiple large scale/complex software solutions, even by extending the existing platform through custom development, customization and integration with in-house solutions and vendor solutions leading to a complete platform that caters to key business requirements.

Strong experience in working with various Payments schemes, preferably 

Payments scheme of any country, and Payments messaging formats such as ISO 8583, ISO 20022, and SWIFT etc.

Experience in building enterprise transaction-based system with focus on recovery, stability, reliability, scalability and performance.

Responsible for providing technical leadership of multiple large scale/complex global software solutions for payment processor platform

Conversant with various technologies, experience in transforming legacy systems to new age technologies befitting the needs of business function.

Qualifications:

10+ years experience in a related technology role with commensurate people management experience in Banking payment and Cross Border Clearing related projects.

Education:

Bachelor’s/University degree or equivalent experience, potentially Masters degree

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Citi Equities Technology organization is looking for a senior, hands-on technologist to drive the global architecture & technology delivery of its market making platforms. This is a strategic position to drive technology strategy in this space & deliver best in class platforms across various product categories.

The senior technologist in this role will be responsible for ensuring architectural and design consistency across the platform, adherence to latency targets, maintaining high standards on code quality and continuous improvement of delivery processes like automated testing, dev ops & SRE. This role will provide hands-on coding and design leadership to the engineering team and work with other Electronic Trading leads on setting design direction for our global low-latency trading frameworks.

The role requires specialized skills in low-latency trading, system optimization techniques and performance tuning of OS & network interactions. Prior experience in building low latency, high throughput systems with microsecond precision is necessary.

This role will require close collaboration with the trading desks on platform design & optimization of trading strategies. Prior experience in  Market Making / Quantitative Trading / Algorithmic Trading is necessary along with knowledge of market microstructure and regulatory regimes across APAC markets.

Responsibilities:

• Design, development and support of high-performance market making & electronic trading systems.

• Partner with business users, quant researchers and clients on product development 

• Manage and support a  global team of developers & QA specialists.

• Continuous improvements of SDLC processes including Agile delivery, automated testing, CI/CD pipelines & support processes.

• Envision, design and implement test cases for trading functions.

Qualifications:

• Minimum 12 years of relevant experience with strong technical knowledge either Java, Rust or C++.

• Demonstrable expertise in low-latency trading, zero garbage techniques and performance tuning of OS & network interactions.

• Prior experience in leading global development teams.

• Previous experience in developing automated trading platforms.

• Strong understanding of automated testing techniques.

• Solid understanding of SDLC practices including Agile methodologies and Continuous Integration processes.

• Ability to prioritize multiple tasks, set goals and meet deadlines.

• Strong communication skills with a demonstrable ability to present & grasp complex concepts in a multicultural environment.

Education:

• Bachelor’s degree/University degree or equivalent experience

The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications:

• 10+ years of relevant experience

• 5 yeas of experience in Loan IQ product

• 10+ years of experience with Java related technologies including spring boot and angular

• 5+ years experience of platform management

• Experience managing global technology teams

• Working knowledge of industry practices and standards

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Citi's Services organization provides an integrated suite of innovative and tailored cash management and trade and working capital solutions to multinational corporations, financial institutions and public sector organizations. Citi's Trade & Working Capital business is the market leader in delivering global trade and working capital financing solutions across sectors.

The Core Trade Structuring Lead Specialist is responsible for supporting and providing advisory to Sales, Banking and Risk on client engagements for structured core trade transactions, primarily involving Letters of Credit, Guarantees and related structured trade solutions. Additionally, leading solutioning, deal approvals and execution with an emphasis on complex risk and credit frameworks under strong controls environment in order to support the expansion of our accessible wallet and enable the business to grow sustainably. It requires experience leading complex deal execution across the globe and a solid understanding of Corporate Finance.

The role sits distinctly within front‑office structuring, with accountability for transaction design, risk allocation and documentation, rather than sales origination or operational processing. It requires strong technical expertise, sound judgement and experience with bespoke and, where applicable, syndicated trade structures, including transactions using London Market Association (LMA) aligned documentation.

Key Responsibilities:

• Structure and execute complex, high‑value and non‑standard trade finance transactions, including Letters of Credit, Guarantees and structured trade solutions.

• Lead the structuring of transactions involving multiple jurisdictions, counterparties or banks, including risk participation, club and syndicated trade transactions where applicable.

• Draft, review and negotiate trade documentation, including LMA‑style or LMA‑based structures, in close coordination with Legal.

• Translate client needs into bankable, risk‑appropriate trade structures, working alongside coverage and product teams without assuming a primary sales remit.

• Act as a technical structuring expert, advising on risk allocation, documentation mechanics and execution feasibility.

• In close coordination with Product Management, contribute to the development and execution of regional trade structuring priorities, including delivery of complex, multi‑country solutions that support scalable and well‑governed portfolio growth.

• Manage end‑to‑end transaction structuring through internal approval and execution, with formal handover to Operations for processing and administration.

• Maintain ownership of assigned transaction pipeline and associated revenues.

• Conduct targeted wallet analysis to identify structuring‑led opportunities within existing client relationships.

• Coordinate closely with Credit Risk, Legal, Compliance and other control partners to support credit approvals and governance requirements.

• Apply consistent structuring and documentation standards across transactions and jurisdictions.

• Provide technical guidance to Trade Sales and Risk Distribution colleagues on complex or bespoke structures.

Governance and Risk Responsibilities:

• Ensure all transactions are structured in line with internal policies, approved risk appetite and applicable regulatory requirements.

• Appropriately assess risk and reward at transaction level, including legal, credit, operational and reputational considerations.

• Ensure material structuring decisions, deviations and risk mitigants are clearly documented.

• Participate in audits, reviews and remediation actions relating to assigned transactions or portfolios.

• Adhere to the firm’s Code of Conduct and demonstrate sound ethical judgement at all times.

Qualifications:

• Bachelor’s degree or equivalent experience.

  Master’s degree is Good to Have.

• over 6 years’ related experience in trade finance, with a strong focus on complex and structured trade transactions.

• Demonstrated expertise in Letters of Credit, Guarantees and structured trade solutions.

• Background in leading client core trade relationships

• Experience with bespoke documentation, exposure to London Market Association (LMA) or LMA‑based trade structures is welcomed.

• Strong understanding of credit processes, legal documentation and risk frameworks.

• Proven ability to operate independently on complex transactions.

• Strong analytical skills, commercial judgement and attention to detail.

• Clear, concise written and verbal communication skills.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi's Trade and Working Capital Loan business provides a wide range of solutions to help companies manage their global trade and working capital needs. Citi's Trade and Working Capital business is a global leader in providing trade and working capital solutions to companies of all sizes and organized across following client segments: Corporate, Commodities, Correspondent Banks and Commercial Bank clients. The business has a strong track record of success, and it is committed to helping companies grow their business and succeed. You’ll gain comprehensive knowledge of lending products and develop expertise in structuring them.

We are looking for a highly motivated and experienced Structuring & Lending Specialist to champion the commercialization of structured loan solutions across the Asia South & Asia North clusters.

The ideal candidate should have a strong understanding of the product management processes and have worked with various functional partners from sales, operation, technology, risk and coverage teams.

Responsibilities:

• Deal identification, origination and execution of structured trade & working capital loan products (e.g. Prepayment, Borrowing Base Finance, Commodity Finance solutions and long tenor financing)

• Primary focus on commodity financing transactions across Asia Pacific

• Driving large transactions from inception to execution by partnering with all internal partners across the bank and the clients to deliver bespoke working capital solutions

• Conduct market research, analyze competitor offerings and identify product gaps. Stay up to date on industry trends and regulations around Sustainability and Commodity Finance themes.

• Provide structuring and product expertise on complex trade finance transactions on case-by-case basis

• Monitor and manage product performance and customer success for new and existing trade loan products

• Drive and contribute towards capital optimization and risk distribution initiatives

• Support product governance responsibilities

• Run number of strategic initiatives (E.g. Digitization and Commercialization of digital trade loan capabilities)

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• This is not an entry level position. Proven experience in a similar position is required.  

• Bachelor's degree in business, finance, or a related field or equivalent experience.

• Master’s degree is Good To have.

• Strong experience and understanding of the market, players and the suite of commodity financing structures - prepayments, borrowing base financings

• Strong understanding of corporate lending products

• Experience in structured finance, counterparty risk management, and legal documentation is a huge plus. This includes drafting and reviewing LMA based loan and security documents.

• Prior experience in product management and development roles in a bank or FinTech will be useful.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong analytical and problem-solving skills.

• Ability to work under pressure and meet tight deadlines.

• Ability to work with broad group of stakeholders

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence.  We serve corporates, institutional investors and governments from trading floors in almost 80 countries.  The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Prime Brokerage Client Service Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Prime Broker Middle Office supports the Prime Brokerage Business, and is part of the overall Prime Finance Business unit.

The department consists of a client-aligned operational client service and a risk & control team.

The primary role is the responsibility of managing a number of the Prime Brokerage hedge fund clients. The successful candidate will be the main point of contact for all operational queries for that client and they will interact closely with clients/administrators and internally across the Business, Middle Office and Operations.

Responsible for providing operational client support for Priority and high focus Prime Brokerage clients.

The primary role will incorporate all aspects of Equity and Fixed Income Prime Brokerage operational client service – covering trade handling, fails management and client account management queries.

This is a client focused role with large volumes and quick turnarounds with an increasing focus on providing innovative value add services to increase both the client experience and potential business revenue.

In this role, you’re expected to:

• Main point of contact for client/administrator operational queries

• Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators

• Management of client settlement activity, liaising with settlements and clients to resolve any issues

• Management of client cash activity, authorisations, reporting and query resolution

• Review client cash balances / portfolios for operational issues

• Liaise with Citi execution desk on booking issues

• Documentation and publication of MIS where required

• Completion of all daily processes and controls including ad-hoc tasks that may be assigned.

• Driving initiatives to reduce Manual Touch Points (MTP’s)

As a successful candidate, you’d ideally have the following skills and exposure:

• Client service experience essential

• Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area.

• Understanding of settlement principles and practices.

• Work experience in the Financial Services Industry is a benefit.

• Displays a well-developed ability to schedule work and understand relative priorities.

• Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner.

• Computer literate - Ability to quickly grasp several in house systems including Microsoft office applications.

• Communication – Ability to articulate clearly and communicate effectively at all levels.

• Problem solving - Resolve problems where the analysis of situations or data requires an in-depth evaluation of basic procedures and industry standards.

• Planning and Organising – Ability to work independently and multitask under pressure.

• Teamwork - the ability to demonstrate interest, skill, and success in getting groups to work together

• Attention to detail – Diligently attends to details and pursues quality in accomplishing tasks.

• Leadership – Ability in developing others via coaching and mentoring for effective performance management.

• Proactive - Identifying situations that could result in new business and developing recommendations tailored to the client.

• Degree qualification or equivalent, with Financial Services focus.

• Industry exams e.g. IAQ module exams or equiv.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

The Applications Development Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities:

• Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications

• Review and analyze proposed technical solutions for projects

• Contribute to formulation of strategies for applications development and other functional areas

• Develop comprehensive knowledge of how areas of business integrate to accomplish business goals

• Provide evaluative judgment based on analysis of factual data in complicated and unique situations

• Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project

• Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience in the Financial Service industry

• Experience as Applications Development Manager

• Experience as senior level in an Applications Development role

• Stakeholder and people management experience

• Demonstrated leadership skills

• Proven project management skills

• Basic knowledge of industry practices and standards

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

The Team:

The Chief Information Security Office (CISO) is responsible for looking after the cyber security of all of Citi’s technical assets. It has several new and exciting programs utilising cutting edge cloud and container technologies, with a view to ensuring that our cyber security is best in class and offers reassurance to our wider business lines and clients alike.

The job:

This role sits within the Cloud Security team which is responsible for Private and Public Cloud Security, Container Security as well as strategic Secrets products. As we look to expand our programme, we are creating a consolidated SRE team that will work across our portfolio of products.

As a member of the SRE team, you will be responsible for working towards our SRE strategy and operating model, as the team embarks on a multiyear transformation journey.

Engineering excellence and secure by design are important principles for our CISO organisation. You will raise the bar on both our existing products but also the frameworks and capabilities that are engineered within the SRE team.

Partnership and collaboration are key. You will work closely with the existing Engineering and Operations teams, building out the SRE capability alongside evangelising SRE best practice and techniques for the wider organisation. Reducing TOIL will be paramount to your success.

What the role covers:

• Working across Container products and Secrets products, across Public and Private Cloud, as well as Cloud native specific products
• Architecting and building tools and platforms that provide capabilities for SRE
• Collaboration with multiple stakeholders and partners across Engineering and Operations as well as partner teams within the wider Citi organisation
• Actively owning production level incidents till resolution

Job Skills/ Qualifications:

• Bachelor’s degree or equivalent work experience
• 6+ years of relevant work experience
• Highly motivated self-starter with excellent interpersonal and communication skills. Able to communicate efficiently at multiple levels of seniority
• Certification or formal training in site reliability engineering concepts and practices
• Prior experience working towards SLIs, SLOs and observability capabilities at a large scale
• 4+ years experience in Python (preferable) or Java, on large scale systems alongside Linux based scripting languages.
• Experience working on observability, logging and metrics toolsets
• Experience of k8s and container technologies such as Docker, Openshift and EKS.
• Experience with public cloud technologies such as AWS, GCP or Azure
• Experience with Secrets products such as HashiCorp Vault or CyberArk
• Highly effective navigating large and complex organisations.
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
• Experience working in CISO or security led organisations desirable but not essential

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, anda keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role atCiti today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units.  We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Director, Country Operational Risk Management Head - Hybrid (Internal Job Title: Operational Risk 2nd LOD Sr. Group Manager   based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

In this role, you’re expected to:

• Establish policies, standards, and procedures to ensure consistency and alignment of operational risk management across the organization.

• Influence and guide businesses in risk-related decision-making, ensuring the integration of risk management into business planning and daily operations.

• Oversee the development and implementation of risk monitoring programs, including the creation of key risk indicators (KRIs) and dashboards to track operational risk exposure.

• Drive by example, a culture of look across ORM (business, L1 Risk SME and cluster teams) to elevate risks identified and elicit insights from work performed.

• Lead the reporting and presentation of operational risk status, trends, and key developments to the board, regulators, and other key stakeholders, as applicable.

• Stay informed of regulatory changes and ensure that operational risk management practices comply with all relevant laws and industry standards.

• Support internal and external audits and regulatory examinations, as applicable.

• Engage with key stakeholders to ensure that operational risk management practices are fully integrated into business processes and strategic decisions.

• Leverage technology and innovation for continued enhancement of risk management processes.

• Inspire people with a compelling and aspirational future vision; demonstrate optimism when leading the organization through challenges and uncertainty.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

As a successful candidate, you’d ideally have the following skills and exposure:

• 15+ years of experience, including 8-10+ years' managerial experience

• Robust understanding of operational risk management frameworks, industry standards, regulatory requirements, and risk mitigation practices.

• Understanding of banking products and services and downstream impacts of operational risk strategy.

• Proven experience managing complex risk assessments, designing risk mitigation strategies, and overseeing compliance with operational risk frameworks.

• Demonstrated leadership in partnering with the business and senior management to address operational risk issues and implement solutions.

• Experience interacting with Regulators and Internal Audit.

• Ability to influence across cultures at a senior level, understanding how to operate effectively across diverse businesses.

• Ability to think strategically and align operational risk management with organizational goals and regulatory obligations.

• Ability to manage and drive change within the organization, ensuring risk management processes evolve to meet changing business and regulatory environments.

• Outstanding communication skills, with the ability to present complex risk matters clearly and persuasively to senior management, the Board and other stakeholders.

• Exudes strong executive presence and poise to garner credibility and confidence with stakeholders in senior-leader forums.

• Robust analytical problem-solving abilities and a high level of integrity to deal with highly confidential data.

Education: 

Bachelor's/University degree, Master's degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture.  We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both Fixed Income and Equity new issues and IPOs.

Job Description Summary:

Futures & Derivatives Clearing (FDC) Markets Operations supports the firm’s client trading & clearing across a broad range of listed derivatives, futures, OTC & FX PB products. The FDC group sits within the Equities and Prime business and is part of Citigroup Markets.

The role; to lead the Asia FDC Operations Client Services team and be a part of the regional and global senior management team.  The individual is expected to interact with multiple Business units across FDC, Equities & Prime as well as various support teams such as legal, compliance, risk and of course our peers across FDC and Markets operations.

The individual will be part of the regional and global senior management team and report directly to the Head of Asia FDC Operations.
 

The individual is expected to be commercial in mindset when assessing servicing requirements and subsequent operating costs. Will be expected to review new clients to be onboarded, work with the integration and onboarding teams to clearly assess client requirements, challenge manual processes and sub-optimal solutions. Have the ability and experience to understand front-to-back trade and clearing flows, provide solutions and help drive client delivery.

The individual and team will be responsible for driving client solutions and participating in local, regional & global initiatives. Be required to measure productivity and service via proactive monitoring and metrics, as well as running regular platinum client broker reviews. Build strong client relationships through regular client interaction, face-to-face, verbal and written. Support and understand our global client base, their requirements and potential growth and opportunities.  

The individual will support the Head of Asia FDC Operations and respective team leaders across Asia as well as partnering with the global functional client services lead and peers, sharing best practices and increasing standardization. Continuous focus on assessing the teams’ processes to eliminate manual touch points and increase productivity.

As a manager of others, lead a team of 8 direct reports and several matrix reports. The role requires the individual to be able to lead and develop a high-performing team, through coaching and regular timely feedback.
The role will involve running bi-annual performance reviews and will require the individual to be self-disciplined by facilitating regular 1 to 1 engagement and team meetings. Be responsible for hiring, cross training and team coverage.

A key function of the role will also be focused on managing risk and associated controls within the Asia FDC Operations Client Service function.
 
Responsibilities:

• Manage, coach and motivate a direct team of 8 and several matrix reports

• Lead the team to aspire to an excellent client experience and service delivery across operations, in line with Citi values

• Develop strong client relationships by building trust through transparency and responsiveness   

• Contribute and lead Operations client related projects, provide feedback for all project related activities as directed and overlay the appropriate governance

• Set client servicing best practices and roles & responsibilities across the region

• Develop client metrics on service, manual touch points and automation opportunities

• Track client issues, requirements and manage through regular forums and governance

• Question the status quo and improve processes and productivity, be a process engineer

• Be commercial; support the growth of the FDC client base and partner with the FDC Business groups

• Develop and recommend strategic solutions

• Influence decisions through advice, counsel and/or facilitating others

• Evaluate complex issues with substantial potential impact

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

• Ensuring compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices. Escalating, managing and reporting control issues with transparency.

Essential Requirements:

• 10-15 years of relevant client facing experience

• Relevant experience across financial organizations i.e. Investment Banking / Investment Management / Hedge Fund

• Strong product and operations experience across listed derivatives; futures, OTC Clearing, prime brokerage and FX PB

• Client & Relationship focus, proven experience managing and expanding client relationships across financial services, specifically with institutional clients

• Demonstrated ability to grasp client needs, proactively address issues, and provide top-tier service in a dynamic environment. Excellent communication and stakeholder management skills, including conducting client meetings and operational reviews.

• Demonstrated ability to build strong working relationships with internal teams (Sales, Compliance, Operations, Technology) for a seamless client experience

Analytical & Problem-Solving Skills:

• Strong analytical and problem-solving skills, with the ability to analyze client data, identify trends, and develop solutions to improve operational efficiency and client experience.

• Proficiency in using data analysis and AI tools and techniques.

Preferred Qualifications:

• Bachelor's degree in a relevant field (e.g., Finance, Business, Economics).

• Extensive experience and/or qualifications to demonstrate a strong understanding of global financial services working environment and regulatory requirements and risk management principles and relevant industry certifications

Operational & Market Expertise:

• Strong understanding of listed derivatives / OTC clearing / Futures, Prime and FXPB, including trading, operations, regulations, and industry best practices. In-depth post-trade operations knowledge (clearing, settlement, custody, corporate actions, deliveries, margins)

• Proven ability to investigate and resolve operational issues efficiently, minimizing client impact. Familiarity with trading and post-trade technology platforms

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Responsibilities:

• Own and lead complex application and system components for CitiFTP, with accountability for delivery outcomes, platform stability, and long‑term sustainability.

• Translate Treasury’s Interest Rate Transfer Pricing strategy into scalable, resilient, and future‑ready technical solutions.

• Drive modernization initiatives across multiple releases while balancing delivery priorities, architectural integrity, and risk considerations.

• Take ownership of technical debt, performance optimization, and production readiness within assigned scope.

• Assume senior technical responsibility for supporting the decommissioning of the legacy CALM platform, a key strategic dependency.

• Apply deep subject matter expertise across CALM and CitiFTP to guide migration decisions, manage interdependencies, and reduce operational risk.

• Lead complex transition planning, ensuring business continuity, data integrity, and controlled cutover.

• Proactively identify and mitigate migration‑related technical, delivery, and control risks.

• Act as a recognized technical lead in application development, with strong depth in Java‑based enterprise platforms.

• Review, approve, and influence solution designs to ensure adherence to enterprise architecture, security, and data standards.

• Define, evolve, and enforce engineering standards for coding, testing, debugging, performance, and implementation.

• Drive adoption of modern engineering practices to improve code quality, maintainability, and time‑to‑market.

• Resolve high‑impact, ambiguous technical and delivery challenges through deep systems analysis and interpretive thinking.

• Partner with Architecture, DevOps, Product Owners, Scrum Masters, and senior Technology management to ensure cohesive end‑to‑end delivery.

• Provide regular, concise updates to senior leadership and EMT‑6 on delivery status, architectural decisions, risk posture, and code quality improvements.

• Own application‑level risk management, ensuring compliance with Citi policies, regulatory requirements, and ethical standards.

• Transparently escalate, manage, and remediate control issues to safeguard Citi, its clients, and its assets.

• Serve as a senior advisor and mentor to developers and analysts, raising overall technical capability and engineering maturity.

• Allocate work and provide technical direction for medium‑to‑large bodies of work.

• Ensure disciplined SDLC execution, documentation, audit readiness, and compliance with Citi policies, regulatory obligations, and ethical standards.

Recommended Qualifications:

• 8–10+ years of experience in application development or systems analysis, including senior‑level ownership roles.

• Extensive hands‑on experience with Java‑based enterprise application development.

• Proven track record of leading complex technology initiatives in regulated financial services environments.

• Demonstrated ability to make independent technical and delivery decisions with significant business and risk impact.

• Strong stakeholder management, leadership, and communication skills.

Preferred Qualifications

• Experience working on Treasury, Funds Transfer Pricing, Risk, or Finance platforms.

• Strong understanding of DevOps, CI/CD pipelines, and production support models.

• Experience contributing to multi‑year transformation programs.

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

We are seeking a highly experienced and motivated FinOps Solution Architect with a specialized focus on Digital Workspace and Client Services Infrastructure. This role is crucial for optimizing cloud spending, enhancing financial accountability, and fostering collaboration across engineering, finance, operations, and client services teams within our digital workspace environments. The ideal candidate will possess a deep understanding of cloud platforms, digital workspace technologies (VDI, DaaS, SaaS), client services infrastructure, and financial management principles, coupled with a strong ability to drive cost efficiency and governance.

Responsibilities

• Strategy & Architecture:

• Develop and champion the FinOps strategy and roadmap specifically tailored for digital workspace and client services infrastructure, aligning it with overall business and technology objectives.

• Design and implement scalable FinOps frameworks, policies, and processes for cloud cost management across various digital workspace components (e.g., Virtual Desktop Infrastructure, Desktop-as-a-Service, SaaS applications, and client-facing network services) across multiple cloud providers (e.g., AWS, Azure, GCP).

• Architect and oversee the implementation of cloud cost visibility, allocation, and optimization tools and platforms relevant to digital workspaces and client services.

• Define and standardize cost reporting, budgeting, forecasting, and showback/chargeback mechanisms for shared digital workspace resources and client service consumption.

• Cost Optimization & Governance:

• Identify and drive cloud cost optimization opportunities specific to digital workspaces, including rightsizing virtual desktops, optimizing storage for user profiles, managing software licensing for VDI/DaaS, optimizing network egress for client services, and leveraging appropriate cloud purchasing models (reserved instances, savings plans) for consistent digital workspace loads.

• Establish and enforce cloud governance policies related to cost, resource provisioning, and tagging for digital workspace and client services infrastructure.

• Implement anomaly detection and alert systems for unusual spending patterns within the digital workspace environment.

• Collaborate with digital workspace engineering and client services teams to embed cost awareness and optimization into the lifecycle of digital workspace deployments and service delivery.

• Collaboration & Enablement:

• Act as a subject matter expert and trusted advisor to digital workspace engineering, client services, finance, and business stakeholders on FinOps best practices within the digital workspace domain.

• Foster a culture of cost accountability and efficiency across teams responsible for digital workspaces and client service delivery.

• Provide training and education to teams on FinOps principles, tools, and processes relevant to digital workspace cost management.

• Facilitate regular FinOps reviews and discussions with key stakeholders for digital workspace spending.

• Tooling & Automation:

• Evaluate, select, and integrate FinOps tools and platforms, including those with capabilities for VDI cost management, SaaS spend optimization, and client services infrastructure monitoring.

• Drive automation initiatives for cost optimization tasks and reporting within the digital workspace and client services landscape.

• Reporting & Analytics:

• Develop and deliver insightful reports and dashboards on digital workspace and client services cloud spending trends, forecasts, and optimization efforts.

• Analyze complex cloud billing data to identify cost drivers and inefficiencies specifically related to virtual desktops, applications, and network usage by client services.

Qualifications

• Education: Bachelor’s degree in computer science, Information Technology, Finance, Business, or a related field. Master's degree preferred.

• Experience:

• 12+ years of experience in cloud architecture, engineering, or operations, with at least 3-5 years focused specifically on cloud financial management (FinOps).

• Proven experience designing and implementing FinOps strategies and solutions in large-scale cloud environments, with a strong emphasis on digital workspace and client services infrastructure.

• In-depth knowledge of at least one major public cloud platform (AWS, Azure, GCP) billing, cost management, and optimization services, particularly as they apply to VDI, DaaS, and SaaS solutions.

• Hands-on experience with digital workspace infrastructure technologies such as (Email, SharePoint, Teams, Intune, O365 suite, SCCM, Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure Virtual Desktop, Windows 365, Google Workspace, Microsoft 365, or similar DaaS/VDI/SaaS platforms.

• Experience with FinOps tools and platforms (e.g., Apptio Cloud ability, native cloud cost management tools) and/or specialized tools for digital workspace cost analytics.

• Strong understanding of financial concepts such as budgeting, forecasting, ROI, and TCO, applied to digital workspace investments.

• Skills:

• Excellent analytical and problem-solving skills with the ability to interpret complex data from various digital workspace consumption models.

• Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate across diverse teams, including client services and end-user computing teams.

• Ability to translate technical concepts into business terms and vice-versa.

• Certifications such as FinOps Certified Practitioner, AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable, as are certifications related to VDI/DaaS platforms (e.g., VMware VDI Virtualization).

• Experience with scripting languages (e.g., Python) for automation and data analysis, especially for resource management.

• Knowledge of agile methodologies.

Key Attributes

• Proactive and self-driven with a strong sense of ownership for digital workspace cost efficiency.

• Detail-oriented with a focus on accuracy in cost allocation and optimization.

• Ability to work effectively in a fast-paced and evolving environment.

• Passion for cloud technology, digital workspaces, and financial efficiency.

The FinOps Analytics Architect is a senior technical leader responsible for driving cloud cost optimization, building cost‑observability platforms, and enabling proactive cloud financial governance. In addition to core FinOps responsibilities, this role now incorporates Agentic AI architecture, governance, and cost‑control capabilities as organizations shift from traditional dashboards to autonomous optimization systems.
Agentic AI introduces autonomous AI agents capable of analyzing data, making decisions, and executing actions at scale—requiring new guardrails, real‑time cost management, and AI-centric FinOps frameworks.

Key Responsibilities

1. Cloud Architecture Optimization & Technical Advisory

• Conduct deep architectural reviews of high‑spend cloud services to identify inefficiencies.

• Recommend code‑level and infrastructure changes—including serverless patterns, right‑sizing, and storage tiering—to reduce spend.

• Ensure engineering teams adopt cost‑efficient design standards to prevent cloud and on-prem “tech debt.”

2. FinOps Data, Analytics & Cost Transparency

• Build cloud cost observability and on-prem analytics frameworks that provide real‑time usage and spend insights.

• Develop forecasting models, dashboards, anomaly‑detection systems, and financial models to support cloud budgeting.

• Integrate data from cloud providers, usage logs, telemetry, and AI agent activity streams.

3. Governance, Policy Automation & Cloud Financial Controls

• Develop automated governance scripts and IaC controls (Python, Bash, elasticsearch, etc) for proactive enforcement.

• Implement tagging standards, cost attribution, chargeback/showback frameworks, and compliance policies.

• Manage FinOps governance foundations promoting visibility, accountability, and cross‑team alignment.

4. Agentic AI Responsibilities

Agentic AI introduces autonomous, reasoning‑capable AI agents that perform tasks, invoke APIs, spin up compute, and make resource decisions independently—requiring a new layer of FinOps oversight.

Design & Integrate Agentic AI Workflows into FinOps

• Architect and integrate Agentic AI systems that autonomously analyze cloud usage, detect inefficiencies, and propose or execute optimizations.

• Incorporate multi‑agent systems capable of proactive anomaly detection, predictive optimization, and autonomous corrective actions within the cloud and on-prem ecosystem.

Real‑Time AI Agent Cost Visibility & Ownership

• Establish per‑agent cost attribution, including owner tags, budget identifiers, and full traceability of every model invocation or API call.

• Build telemetry pipelines (e.g., OpenTelemetry with cost metadata) capturing cost_per_call, decision logs, and tool usage for all agents.

Budgeting, Guardrails & Autonomous Spending Control

• Design dynamic and iterative budgeting models, replacing static annual budgets with daily/weekly limit enforcement for agentic workflows.

• Implement policy-driven controls (e.g., budget throttles, automated revocation, execution guardrails) to manage microtransaction-level spend driven by autonomous agents.

• Govern agent estates using enterprise-grade tooling (e.g., Microsoft’s Foundry Control Plane) to enforce identity, security, and auditability for AI agent actions.

AI Optimization Agents & Execution Automation

• Leverage or build Citi AI optimization agents (e.g., Azure Copilot Optimization Agent) that automatically analyze performance, compare SKU alternatives, and generate execution-ready automation scripts.

• Oversee the safe implementation of agent-suggested optimizations by validating performance impact and compliance before execution.

FinOps for LLM, Multi-Agent & RAG Architectures

• Manage the cost implications of LLM inference, multi-agent collaboration, and retrieval-augmented generation (RAG) workflows, where token usage and replication can multiply costs significantly.

• Optimize model selection, context length, inference endpoints, and caching strategies to reduce unnecessary LLM consumption.

5. Cross-Functional Collaboration & Stakeholder Leadership

• Partner with FinOps Champions, engineering teams, and business stakeholders to translate cloud and AI cost goals into actionable backlogs.

• Promote organizational alignment via shared ownership of cloud and and on-prem AI spending across finance, engineering, and operations.

• Communicate complex On-prem, cloud, and AI cost insights clearly to executives and product teams.

6. Continuous Cloud & AI Optimization Strategy

• Drive ongoing cloud and agent-driven optimization initiatives to reduce waste, prevent cost overruns, and maximize ROI.

• Develop long-term cloud, AI, and automation strategy including SKU optimization, licensing, GPU provisioning, and model lifecycle cost management.

Required Qualifications

• Expertise in cloud architecture (AWS, Azure, GCP) with hands‑on cost optimization experience.

• Strong mastery of FinOps principles, cost models, and cloud financial governance.

• Experience with Python, SQL, Terraform/IaC, cloud billing datasets, and telemetry instrumentation.

• Understanding of LLMs, multi-agent architectures, RAG workflows, and AI operational cost models.

• Ability to design secure, monitored, and budget‑controlled environments for autonomous agents.