Total 2 job vacancies by Chen Ju Pte. Ltd.

Job Summary

Lead and manage the sales team to drive revenue growth by promoting beauty and wellness services, achieving sales targets, and delivering excellent customer experiences.

Responsibilities

• Lead and manage the sales team to achieve monthly sales targets and increase revenue
• Promote beauty packages, hair, nail, facial, and massage services to attract and retain customers
• Build and maintain strong customer relationships to encourage repeat business
• Train and motivate staff on effective sales techniques and customer service practices
• Handle customer enquiries, complaints, and feedback professionally to ensure satisfaction
• Prepare detailed sales reports and monitor team performance to identify improvement areas
• Collaborate with operations staff to ensure smooth daily business functions
• Utilize basic computer skills to maintain sales reports and customer records accurately

Required competencies and certifications

• Minimum 2 years of sales experience in beauty industry, hair, spa, or related industry
• Proven ability to lead and manage a sales team effectively
• Strong sales and marketing skills applied to beauty and wellness services
• Good communication and customer service skills to engage clients and resolve issues
• Availability to work on weekends and public holidays as required
• Basic computer proficiency for sales reporting and record keeping

Job Summary

Manage daily operations and staff of a beauty and massage shop to ensure high-quality customer service, handle enquiries, and support sales and marketing activities effectively.

Responsibilities

• Oversee daily operations of the beauty and massage shop to maintain smooth workflow and service delivery
• Supervise staff by assigning tasks and arranging work schedules to optimize team performance
• Deliver and uphold excellent customer service standards to enhance client satisfaction
• Respond promptly and professionally to customer enquiries and feedback to resolve issues and improve service
• Monitor sales performance and assist in executing marketing activities to drive business growth

Preferred competencies and qualifications

• Experience in the beauty, spa, or massage industry to understand service standards and customer expectations
• Strong communication skills to engage effectively with customers and staff
• Ability to manage staff and shop operations independently with responsibility and accountability