Total 2 job vacancies by Changi Beach Club

We are seeking a dedicated and service-oriented Membership Relationship Officer to join our team. This role is key in ensuring a positive experience for our members by managing front desk operations, handling enquiries, and maintaining strong member relationships.

Key Responsibilities

• Serve as the first point of contact at the club reception / MRO counter
• Handle membership enquiries, registrations, renewals, and updates
• Attend to member feedback and complaints professionally and promptly
• Manage front desk operations, including calls, walk-ins, and bookings
• Support club events, promotions, and member engagement activities
• Maintain accurate membership records and database
• Assist with daily administrative duties and reporting
• Ensure smooth coordination with operations and other departments

Requirements

• Minimum GCE ‘N’ / ‘O’ Level / Diploma or equivalent
• Prior experience in customer service, hospitality, or membership management preferred
• Good communication and interpersonal skills
• Pleasant personality with a customer-focused mindset
• Able to work shifts, weekends, and public holidays
• Basic computer skills (Microsoft Office, email, simple systems)

We are looking for a hands-on and proactive

Operations Executive

to support the daily operations of the club. This role ensures smooth facility management, service delivery, and coordination across departments to provide an excellent experience for members and guests.

Key Responsibilities

• Oversee daily club operations including clubhouse, sports facilities, and F&B areas
• Ensure facilities are well-maintained, clean, and operational at all times
• Coordinate with vendors, contractors, and service providers
• Handle member feedback and operational issues promptly
• Support event setup, coordination, and execution
• Monitor and enforce SOPs, safety, and compliance requirements
• Assist in staff coordination, duty roster planning, and supervision
• Track and report on operational performance and issues
• Work closely with management on improvement initiatives and cost control

Minimum Diploma in Business, Hospitality, or related field

At least 2–3 years of experience in operations / hospitality / club management preferred

Strong problem-solving and coordination skills

Good communication and interpersonal abilities

Able to work in a fast-paced, hands-on environment

Willing to work shift hours, weekends, and public holidays

Basic knowledge of facility management and vendor coordination is an advantage