Total 2 job vacancies by Bw Nexus Pte. Ltd.

Responsibility:

• Develop and execute end-to-end marketing campaigns to drive brand awareness, customer acquisition, and retention.
• Plan and manage digital, social media, online, and offline marketing initiatives.
• Analyse campaign performance and prepare regular reports with actionable insights.
• Coordinate with internal teams and external partners for marketing-related activities.
• Conduct market research to identify trends, competitor activities, and new opportunities.
• Support product or services launches, events, and promotional activities.
• Plan, manage, and optimise paid advertising campaigns across platforms
• Implement, manage, and troubleshoot tracking systems to ensure accurate data collection across websites and campaigns.
• Collaborate closely with IT and developers to optimise tracking setup, resolve technical issues, and improve website performance.
• Create monthly reports on paid ads campaign performances.

Requirement:

• Proficiency in spoken and written Japanese is an added advantage for liaising with Japan-based stakeholders.
• Minimum a bachelor’s degree in marketing or business
• Minimum of 4 to 5 years of relevant marketing experience, preferably from the finance or payment industry.
• Strong understanding of digital marketing, social media, and campaign analytics.
• Excellent communication and project management skills.
• Creative mindset with the ability to translate strategy into effective campaigns.
• Proficiency in marketing tools GA4, GTM, GA, XAds, Hootsuite, bitly
• Adobe PS, AI, and HTML skills are an added advantage

This role is responsible for merchant servicing, payment operations, project coordination and documentation to ensure the seamless execution of daily business activities.

Key Responsibilities

Merchant Servicing

• Oversee end-to-end merchant onboarding processes, including account evaluation, KYC documentation, agreement execution, regular meetings, and technical system integration.
• Provide ongoing account servicing post-boarding, addressing merchant inquiries and resolving ad hoc and recurring operational issues.
• Conduct periodic account reviews to ensure compliance, operational efficiency and sustained business performance.

Payment Operations

• Execute cross-border payment transactions, ensuring timely and accurate processing.
• Investigate and resolve payment-related issues while minimising disruptions to operations.

Project Management

• Identify operational gaps and contribute to the development of improved workflows and processes.
• Collaborate with project management team and cross-functional departments to support and deliver operational and system-related initiatives.

Documentation

• Prepare and maintain accurate records and reports related to merchant activities and operations.
• Draft, update, and manage Standard Operating Procedures (SOPs) for all relevant operational processes.

General Responsibilities

• Keep abreast of industry trends, regulatory changes, and emerging payment technologies.
• Undertake other administrative and operational duties as required to support business functions.

Requirements

• Strong ability to multitask and prioritise effectively in fast-paced, deadline-driven environment.
• Proactive and self-motivated, with a demonstrated ability to take initiative and resolve issues independently.
• High level of attention to detail and a strong commitment to accuracy and quality.
• Flexible and adaptable to changing priorities and new challenges.
• Service-oriented mindset with excellent interpersonal and customer-facing skills.
• Able to work independently while also collaborating effectively across cross-functional teams.
• Excellent communication skills, both written and verbal, with strong analytical and problem-solving capabilities.
• Proficient in Microsoft Office software, such as Excel, Words, PowerPoint and Outlook.
• Familiarity with payment platforms, APIs, or system integration is an advantage.