Total 4 job vacancies by Bureauserve Pte Ltd

We are seeking reliable and hardworking individuals to join our team as Vehicle Cleaners. The successful candidate will be responsible for maintaining the cleanliness and overall appearance of various types of vehicles to ensure they meet operational and presentation standards.

KEY RESPONSIBILITIES

• Perform wipedown and interior cleaning of vehicles
• Vacuum vehicle interiors thoroughly
• Clean and maintain cars, motorcycles, and lorries
• Carry out occasional exterior washing of vehicles
• Ensure all cleaning equipment is properly maintained and stored
• Adhere to workplace safety and hygiene standards
• Report any vehicle damage or irregularities observed during cleaning

REQUIREMENTS

• 5-day work week (will comprise of weekends as well, depending on shift assigned)
• Must be able to work night hours (10pm - 6am)
• Physically fit and able to perform manual tasks
• Responsible, diligent, and detail-oriented
• Able to work independently and as part of a team
• Prior cleaning experience is an advantage but not required

OTHER INFORMATION

• Variable monthly incentives and annual bonus
• Work location in Woodlands

About the Role
We are seeking professional and customer-oriented Tele Helpdesk Officers to provide reliable administrative and procedural support to users via phone and digital channels. This role focuses on handling enquiries, guiding customers through processes, and ensuring accurate follow-up in a structured service environment.

Key Responsibilities

• Handle incoming calls and enquiries related to administrative procedures, fees, billing, and payment matters
• Provide clear and accurate information on processes, submission requirements, and service-related workflows
• Serve as the primary point of contact for customer enquiries, feedback, requests, and complaints
• Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
• Maintain comprehensive issue logs
• Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures
• Submit monthly progress reports detailing service performance
• Support Helpdesk operations from 7.00am to 7.00pm daily, including Sundays and Public Holidays, based on assigned shifts (4-day work week)

Requirements

• Relevant experience in helpdesk, or customer service support environments
• Strong customer service, and communication skills
• Experience supporting digital platforms or e-services is an advantage
• Ability to work on a rotational shift schedule, including weekends and public holidays
• Strong sense of accountability, ownership, and service quality
• Proficiency in additional languages commonly used in Singapore will be considered an added advantage, as the role involves interaction with a diverse user base

How to Apply
Please submit your resume indicating your relevant experience, current/expected salary, and availability.

About the Role
We are seeking committed and customer-focused individuals to join our Service Bureau team. If you have a strong service mindset and thrive in a fast-paced customer-facing environment, we want to hear from you.

Requirements
- At least 4 years’ relevant experience in Service Bureaus or equivalent service environments
- Strong communication and interpersonal skills
- Ability to handle customer queries professionally

Key Responsibilities (All Levels)
- Provide frontline customer service and handle enquiries professionally
- Assist with applications, transactions, and service-related processes
- Maintain accurate documentation and system updates
- Support daily service-counter operations

What We Offer
- Supportive and collaborative work environment
- Opportunities to make meaningful impact in public-facing services

How to Apply
Interested applicants, please submit your updated resume with:
- Position you are applying for
- Detailed work experience
- Expected salary
- Earliest availability

We regret that only shortlisted candidates will be contacted.

About the Role
We are seeking professional and customer-oriented Tele Helpdesk Officers to provide reliable administrative and procedural support to users via phone and digital channels. This role focuses on handling enquiries, guiding customers through processes, and ensuring accurate follow-up in a structured service environment.

Key Responsibilities

• Handle incoming calls and enquiries related to administrative procedures, fees, billing, and payment matters
• Provide clear and accurate information on processes, submission requirements, and service-related workflows
• Serve as the primary point of contact for customer enquiries, feedback, requests, and complaints
• Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
• Maintain comprehensive issue logs
• Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures
• Submit monthly progress reports detailing service performance
• Support Helpdesk operations from 7.00am to 7.00pm daily, including Sundays and Public Holidays, based on assigned shifts (4-day work week)

Requirements

• Relevant experience in helpdesk, or customer service support environments
• Strong customer service, and communication skills
• Experience supporting digital platforms or e-services is an advantage
• Ability to work on a rotational shift schedule, including weekends and public holidays
• Strong sense of accountability, ownership, and service quality
• Proficiency in additional languages commonly used in Singapore will be considered an added advantage, as the role involves interaction with a diverse user base

How to Apply
Please submit your resume indicating your relevant experience, current/expected salary, and availability.