Company Overview
BlueTree Education Learning Centre (BlueTree) is a private SME in Singapore focused on nurturing children’s critical thinking through a supportive learning environment. With branches in Choa Chu Kang, Dunearn Village, Bukit Timah, Orchard, Woodleigh, Seletar and Tampines.
Job Summary
The General Manager will lead daily operations, drive business growth, and enhance organisational effectiveness by aligning teams, improving processes, and executing strategic initiatives to meet performance targets.
Responsibilities
- Oversee daily business operations to ensure efficient and smooth functioning across departments
- Develop and implement business strategies to achieve revenue growth and organisational goals
- Lead and align Operations, Sales, Academic, and Customer Service teams to foster collaboration and performance
- Identify operational inefficiencies and implement process improvements to enhance productivity and quality
- Establish and monitor KPIs to drive team accountability and performance management
- Manage financial performance including budgeting and cost control to support profitability
- Collaborate with senior leadership to support business expansion and launch new initiatives
- Ensure high customer satisfaction by maintaining service quality standards
- Develop and maintain standard operating procedures, systems, and workflows for organisational consistency
- Lead recruitment, staff development, and retention strategies to build a strong workforce
- Oversee vendor relationships and manage external partnerships to support business needs
Preferred competencies and qualifications
- Experience managing operations across multiple branches or departments
- Knowledge of education centre operations or student management systems
- Ability to analyze data and work with performance metrics to inform decisions
- Adaptability to lead and drive change within teams
Other Information
Working Arrangement
- Full-time position
- 5-day work week with weekend work required
What We Offer
- Competitive salary with performance incentives
- Career growth and leadership development opportunities
- Dynamic and collaborative work environment