Key Responsibilities
- Assist in qualifying leads and gathering basic technical requirements for electrical and mechanical projects
- Conduct initial customer engagement to understand needs and project scope
- Prepare quotations, Bills of Materials (BOMs), and basic technical proposals using standard templates
- Coordinate with engineering and operations teams to verify specifications, pricing, and project timelines
- Maintain accurate records of customers, leads, and sales activities in the CRM system
- Organize and manage technical and commercial documentation (drawings, datasheets, proposals, contracts)
- Support tender submissions and ensure compliance with documentation requirements
- Liaise with Accounts to provide necessary documents (POs, DOs, approvals) for invoicing and payment tracking
- Assist in order processing and ensure smooth handover from sales to project execution
Requirements
- Diploma or Degree in Electrical Engineering, Mechanical Engineering, or a related field
- 1–3 years of experience in sales support or technical administration (engineering environment preferred)
- Basic understanding of electrical and/or mechanical systems, components, and terminology
- Ability to read and interpret basic technical drawings and specifications is an advantage
- Proficient in Microsoft Office and CRM/ERP systems
- Strong coordination, communication, and organizational skills
- Detail-oriented with the ability to manage multiple tasks and deadlines
Preferred Skills
- Experience in preparing technical quotations and BOMs
- Familiarity with AutoCAD or similar tools (basic level)
- Knowledge of industry standards, tender processes, or project-based sales
