Weare seeking an experienced Identity and Access Management (IAM) OperationsEngineer to support and enhance our enterprise identity platform. This rolefocuses on the day-to-day operations, administration, and continuousimprovement of IAM services across cloud and enterprise environments. The idealcandidate has strong hands-on experience with Microsoft Entra ID andAWS IAM Identity Center, and works closely with security, infrastructure,and application teams to ensure secure and seamless access for users.
Responsibilities:
Identity Platform Management
·      Operate,administer, and support enterprise IAM platforms, including Microsoft Entra IDand AWS IAM Identity Center
·      Supportauthentication and authorization mechanisms such as SSO, MFA, conditionalaccess, and federation
·      Implementand maintain IAM policies, standards, and operational procedures
·      IntegrateIAM solutions with cloud services, SaaS applications, and on-prem systems
·      Performaccess reviews, audits, and compliance-related activities
·      Participatein IAM platform upgrades and enhancements during weekend maintenance window
User Support & Operations
·      ProvideLevel 2 / Level 3 support for incidents and service requests
·      Monitorsystem performance and infrastructure health to ensure availability and optimaloperation
IT Service Management
·      UnderstandsITIL processes for Incident, Problem, Change Management
·      Createand update tickets with detailed documentation and resolution steps
·      MaintainSLAs and ensure timely ticket resolution
Documentation & Knowledge Management
·      Createand maintain technical documentation, knowledge articles, and standardoperating procedures (SOPs)
·      Maintainrunbooks for common operational tasks
Required skills and qualifications
·      Singaporeansonly
·      Adegree in Computer Science, Information Technology, IT Security or a relatedfield with at least 2-4 years of work experience
·      Atleast one year of hands-on experience in IAM or identity-related operations
·      Strongpractical experience with:
a.     Microsoft Entra ID (Azure AD) – users,groups, conditional access, MFA, SSO, enterprise applications
b.     AWS IAM Identity Center – permissionsets, account assignments, and federation
·      Solidunderstanding of identity concepts: authentication, authorization, RBAC, leastprivilege, federation
·      Experiencewith IAM-related protocols such as SAML 2.0, OAuth 2.0, OpenID Connect
·      Familiaritywith cloud environments and security best practices
·      Strongtroubleshooting and problem-solving skills
·      Abilityto work effectively with cross-functional technical and business teams
·      Gooddocumentation and communication skills
Preferred skills and qualifications:
·      Experiencesupporting hybrid identity environments (on-prem AD + cloud)
·      Relevantcertifications e.g. Microsoft Certified: Identity and Access AdministratorAssociate
Please share your CV to shyam@aryan-solutions.com