Total 35 job vacancies by Ariston Services Pte. Ltd.

Responsibilities:

- Design, build, and configure SAP applications to meet business process and application requirements.

- Perform SAP Basis and HANA Administration tasks, including system monitoring, performance tuning, and troubleshooting.

- Collaborate with cross-functional teams to ensure the smooth functioning of SAP systems and resolve any technical issues that may arise.

Requirements:

1. Proficiency in SAP Basis Administration with at least 5 years of relevant experience.

2. Proficiency in HANA Administration.

3. Strong understanding of SAP application design, build, and configuration.

4. Experience in system monitoring, performance tuning, and troubleshooting.

5. Knowledge of cross-functional collaboration and problem-solving.

Responsibilities:

As a Business Analyst, you will be responsible for analyzing an organization and designing its processes and systems, assessing the business model and its integration with technology. You will evaluate the current state, identify customer requirements, and define the future state and business solutions.

Your role involves researching, gathering, and synthesizing information to support decision-making.

You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.

Providing solutions to problems that apply across multiple teams is a critical part of your role.

Develop comprehensive process documentation and ensure alignment with organizational goals.

Collaborate with stakeholders to identify opportunities for process improvements and technology enhancements.

Support the integration of business processes with technology solutions to optimize operational efficiency.

Provide insights and recommendations based on data analysis to influence strategic decisions.

Facilitate workshops and meetings to gather requirements and validate proposed solutions.

Requirements:

Avaloq business analysis and technical experience

Job Overview:

The Team Leader will supervise a team of Customer Service Officers (CSOs) within the Contact Center. This role involves managing daily operations, ensuring service levels are met, and supporting the development of the team. In addition to standard contact center leadership duties, the Team Leader will handle administrative responsibilities and ad hoc tasks as assigned by the CCM.

Key Responsibilities:

Team Management & Operations

Supervise daily operations and monitor CSO performance to ensure service levels and KPIs are achieved.

Provide coaching, feedback, and support through regular performance reviews.

Manage customer complaints and resolve team-level escalations.

Reporting & Performance Monitoring

Track and manage team performance reports.

Identify trends and recommend process improvements.

Administrative & Ad Hoc Tasks

Assist with administrative duties and internal/external communications.

Support audits, compliance activities, and any ad hoc projects or tasks assigned by the CCM.

Requirements:

Minimum 2 years’ experience as a Team Leader in a contact center environment.

Diploma in any discipline.

Strong leadership and communication skills.

Proficient in Microsoft Office.

Ability to work on weekends or public holidays.

Able to speak in Mandarin to manage escalated Chinese-speaking calls effectively.

Experience in government or banking contact centers, with strong adherence to governance, compliance, and process discipline.

Demonstrates a communication and service style aligned with client expectations for escalation handling and stakeholder confidence.

Job Description: CloudEngineer – Cloud Migration (Grade 5)

Job Summary:

The Cloud Engineer isresponsible for the hands-on migration of on-premise virtual machines andinfrastructure workloads to Microsoft Azure. This role supports migrationexecution, validation, troubleshooting, and post-migration stabilization underthe guidance of the Technical Lead.

In addition, the roleoperates within a managed services environment, ensuring operational stabilityby proactively monitoring, troubleshooting, and resolving incidents acrossinfrastructure and cloud platforms.

Key Responsibilities

VMMigration Execution

·        Perform hands-onmigration of virtual machines from on-premise environments to Azure using AzureMigrate and related tools.

·        Support migrationactivities including discovery, assessment, replication, testing, and cutover.

·        Execute migrationstrategies such as rehost (lift-and-shift) and assist with replatforming whererequired.

·        Conduct validationtesting to ensure successful migration and workload functionality.

·        Support post-migrationstabilization and performance tuning activities.

·        Troubleshootmigration-related issues across compute, storage, and networking layers.

Cloud& Infrastructure Operations

·        Provision, configure,and manage Azure Virtual Machines and related infrastructure components.

·        Support Windows andLinux server administration in both on-premise and cloud environments.

·        Assist in configuringhybrid networking components (VPN, ExpressRoute, DNS, etc.).

·        Support backup,disaster recovery, and high availability configurations.

TechnicalSupport & Incident Management

·        Resolve incidents andservice requests within agreed SLA timelines under general supervision.

·        Monitor systemsproactively and identify issues before service impact.

·        Investigate, analyse,and troubleshoot technical issues across infrastructure environments.

·        Maintain accurate andtimely updates in ticketing systems with resolution details.

·        Escalate complex issuesto senior engineers or Technical Leads where required.

ServiceDelivery & Process Compliance

·        Ensure adherence toITIL processes including Incident, Problem, and Change Management.

·        Support changeimplementation and document all activities accordingly.

·        Contribute tocontinuous service improvement initiatives and operational efficiency.

·        Participate in disasterrecovery testing and operational readiness activities.

Collaboration& Knowledge Sharing

·        Work closely withTechnical Leads, architects, and cross-functional teams to support migrationand operational activities.

·        Share knowledge anddocument solutions for common issues.

·        Support juniorengineers where required and contribute to team knowledge base.

Required Skills & Qualification

·        3–5 years of experiencein IT infrastructure implementation and support.

·        Hands-on experiencewith Azure infrastructure and migration projects.

·        Strong skills in:

-         Azure administration(VMs, storage, networking)

-         Azure Migrate

-         Windows and Linuxserver administration

-         Networking fundamentals(IP, DNS, VPN)

-         PowerShell scripting(basic to intermediate)

·        Experience in VMprovisioning, troubleshooting, and infrastructure operations.

·        Exposure to enterpriseIT environments and migration projects.

Key Competencies

·        Strong problem-solvingand troubleshooting skills.

·        Ability to work infast-paced and high-pressure environments.

·        Good communication andstakeholder interaction skills.

·        Detail-oriented withstrong documentation practices.

·        Customer-focusedmindset with a commitment to service quality.

Qualifications & Certifications

·        Bachelor’s degree inIT, Computer Science, or related field (or equivalent experience).

·        Preferredcertifications:

-         Microsoft Certified:Azure Solution Architect (Expert)

-         Microsoft Certified:Azure Administrator Associate

·        Other cloud orinfrastructure certifications are advantageous.

Role Summary

We are seeking an experienced Elastic Platform Architect to lead the architecture, design, governance, and implementation of a next-generation enterprise observability and operational intelligence platform based on the Elastic ecosystem.

The successful candidate will be responsible for defining enterprise observability architecture, designing scalable Elastic platform solutions, establishing platform engineering standards, and driving the implementation of cloud-native monitoring capabilities across complex enterprise environments.

The role requires strong expertise in Elastic Stack technologies, Kubernetes-based platforms, GitOps deployment methodologies, Infrastructure-as-Code, DevSecOps practices, and enterprise integration architecture. The candidate will work closely with enterprise architects, cybersecurity teams, infrastructure teams, platform engineers, and business stakeholders to deliver highly resilient, secure, and scalable observability platforms supporting critical business operations.

Key Responsibilities

Enterprise Architecture & Platform Strategy

Define and maintain the target-state architecture roadmap for enterprise observability and monitoring platforms.

Develop architecture blueprints, reference architectures, design standards, and governance frameworks for Elastic-based platforms.

Lead architecture reviews, technical assurance activities, and solution governance processes.

Establish platform engineering standards covering scalability, availability, security, performance, and operational resilience.

Evaluate emerging observability technologies and recommend strategic platform enhancements.

Collaborate with enterprise architecture teams to align observability capabilities with broader technology transformation initiatives.

Elastic Platform Architecture & Design

Architect and govern enterprise deployments of:

Elasticsearch

Kibana

Logstash

Elastic Agent

Fleet Server

Elastic APM

Elastic Cloud on Kubernetes (ECK)

Design distributed Elastic platform architectures supporting large-scale telemetry ingestion and analytics workloads.

Establish platform standards for:

Index Management

Shard Allocation

Cluster Scaling

Data Retention

Performance Optimization

Disaster Recovery

Define and govern Index Lifecycle Management (ILM) and Snapshot Lifecycle Management (SLM) strategies.

Design platform resiliency and high-availability frameworks supporting enterprise-grade service levels.

Observability & Operational Intelligence

Design enterprise observability frameworks covering:

Infrastructure Monitoring

Application Performance Monitoring (APM)

Distributed Tracing

Centralized Logging

Security Event Monitoring

Service Health Monitoring

Operational Analytics

Establish telemetry collection and data normalization standards across multiple technology domains.

Define alerting, event correlation, escalation, and incident visibility frameworks.

Develop monitoring standards, service health models, and operational dashboards supporting business and technical stakeholders.

Define SLI, SLO, SLA, and reliability measurement frameworks.

Cloud-Native & Kubernetes Architecture

Design Kubernetes-native observability platforms leveraging Elastic Cloud on Kubernetes (ECK).

Define deployment architectures supporting:

Kubernetes

OpenShift

Hybrid Cloud

Air-Gapped Environments

Architect GitOps deployment frameworks utilizing:

FluxCD

GitLab

Helm

Establish platform lifecycle management standards covering upgrades, deployments, configuration management, and operational governance.

Design secure multi-cluster deployment architectures supporting enterprise scalability requirements.

Platform Integration Architecture

Define enterprise integration patterns for onboarding infrastructure, application, network, and security telemetry sources.

Architect integrations across:

Enterprise Applications

Cloud Platforms

Security Solutions

Network Infrastructure

Storage Platforms

Kubernetes Environments

Identity & Access Management Platforms

Design data ingestion and enrichment frameworks supporting operational analytics and observability use cases.

Lead integration of observability platforms with IT Service Management and operational workflow systems.

Security, Compliance & Governance

Define platform security architecture including:

RBAC

Authentication & Authorization

Encryption Standards

Certificate Management

Secrets Management

Audit Controls

Collaborate with cybersecurity teams to implement observability-driven security monitoring capabilities.

Ensure compliance with enterprise security policies, governance standards, and regulatory requirements.

Establish platform governance processes supporting change management, operational controls, and risk management.

Automation, DevSecOps & Platform Engineering

Define Infrastructure-as-Code standards utilizing:

Terraform

Ansible

Establish CI/CD and GitOps operating models supporting platform lifecycle automation.

Design automated deployment, testing, upgrade, rollback, and recovery processes.

Drive platform engineering best practices to improve operational efficiency and reliability.

Promote automation initiatives supporting scalability, consistency, and operational excellence.

Technical Leadership & Stakeholder Engagement

Provide technical leadership and architectural guidance to engineering and operations teams.

Facilitate architecture workshops, technical reviews, and stakeholder engagement sessions.

Mentor platform engineers and observability specialists on architecture standards and best practices.

Develop architecture documentation, technical standards, solution blueprints, operational procedures, and implementation guidelines.

Support strategic planning, technology assessments, and platform modernization initiatives.

Required Qualifications & Experience

Technical Expertise

Extensive experience designing and implementing enterprise observability platforms.

Strong hands-on expertise in:

Elasticsearch

Kibana

Logstash

Elastic Agent

Fleet Management

Elastic APM

Elastic Cloud on Kubernetes (ECK)

Strong understanding of distributed systems, large-scale data platforms, and enterprise monitoring architectures.

Cloud & Platform Technologies

Kubernetes

OpenShift

Docker

AWS

Azure

Hybrid Cloud Environments

Automation & Platform Engineering

Strong experience with:

Terraform

Ansible

GitOps

GitLab

FluxCD

Helm

CI/CD Pipelines

Observability & Operations

Experience designing:

Monitoring Frameworks

Logging Architectures

Tracing Solutions

Alerting Frameworks

Event Correlation Models

Operational Intelligence Platforms

Enterprise Integration

Experience integrating observability platforms with:

ServiceNow

Enterprise Security Platforms

Identity Management Solutions

Network and Infrastructure Technologies

Preferred Qualifications

Elastic Certified Observability Engineer

Certified Kubernetes Administrator (CKA)

HashiCorp Terraform Associate

Red Hat OpenShift Certification

GitLab Professional Certifications

AWS and/or Azure Certifications

Experience delivering observability platforms within government agencies, financial institutions, telecommunications organizations, or large enterprise environments.

Experience with AIOps, OpenTelemetry, Service Intelligence, and advanced analytics platforms.

Employment Type

Contract Position (6 Months)

Renewable subject to project requirements, performance, and business needs.

Responsibilities:

- Design, build, and configure SAP applications to meet business process and application requirements.

- Perform SAP Basis and HANA Administration tasks, including system monitoring, performance tuning, and troubleshooting.

- Collaborate with cross-functional teams to ensure the smooth functioning of SAP systems and resolve any technical issues that may arise.

Requirements:

1. Proficiency in SAP Basis Administration with at least 5 years of relevant experience.

2. Proficiency in HANA Administration.

3. Strong understanding of SAP application design, build, and configuration.

4. Experience in system monitoring, performance tuning, and troubleshooting.

5. Knowledge of cross-functional collaboration and problem-solving.

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Key Responsibilities

• Analyse, diagnose, and resolve functional and technical defects in an existing Avaloq landscape

• Perform root cause analysis across Avaloq Script, tasks, reports, interfaces, and database objects

• Implement and unit test fixes in line with Avaloq and project development standards

• Support defect resolution across multiple environments (DEV / SIT / UAT / PROD support as required)

• Work with business analysts and testers to clarify defect scope, reproduce issues, and validate fixes

• Ensure fixes are robust, compliant with Avaloq best practices, and do not introduce regressions

• Support release activities including code packaging, deployment support, and post deployment verification

• Contribute to technical documentation related to fixes and known issues

• Proactively identify improvement opportunities in existing code and configurations

Required Skills & Experience

• Avaloq Certified Professional (ACP)

• Strong hands on experience as an Avaloq Developer in implementation or post go live support phases

• Proven ability to work independently with minimal supervision in a defect fixing context

• Solid experience with:

o Avaloq Script

o Task definitions and task execution

o Screen reports, print reports, and datamarts

o Oracle database (SQL, understanding of Avaloq data model)

• Strong debugging and problem solving skills within complex Avaloq customisations

• Experience working in environments with existing, non greenfield codebases

Desirable / Nice to Have

Familiarity with Equities, Bonds, Managed Funds, Structured Products, Money Market, Fiduciary lifecycle

• Exposure to Avaloq interfaces (e.g. file based, messaging, APIs)

• Familiarity with release management and controlled deployment processes

Working Style & Personal Attributes

• Highly self driven and capable of managing own workload

• Methodical and detail oriented, especially when analysing defects

• Comfortable working under pressure in defect resolution or stabilisation phases

• Clear communicator able to explain technical issues to non technical stakeholders

• Team oriented, with a pragmatic and solution focused mindset

Engagement Context

Join an existing Avaloq team

Primary focus on defect fixing and stabilisation, not greenfield development.

Immediately available

Strong defect fixing / troubleshooting capability

Ability to support a fast-paced UAT / stabilisation environment

Looking for a skilled SAP Finance and Accounting Consultant with 2 to 4 years of experience. The candidate should have strong functional background in Finance and Accounting with experience in GL reconciliation and month end and year end process.

Skills:

Communicate with various levels of users from Finance department to perform requirement analysis, resolve operational issues

Experience in implementing SAP ECC and/or SAP S4/HANA Finance Modules.

Hands on experience in configuration of SAP GL Module, Account Receivable (AR), Account Payable (AP) and House Banking configuration.

Must be knowledgeable related to Custom solutions related to Finance functional process and reports.

Experience in Asset Accounting from creation of Asset Classes, Asset Capitalization to Retirement

Knowledge in SAP ABAP and able to debug the custom programs.

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Key Responsibilities:

• Strategic Advisory: Provide expertise on DevSecOps andcloud infrastructure best practices.

• Discovery & Planning: Assess current setups and designmodernization roadmaps.

• Stakeholder Management: Present solutions and communicatebusiness value effectively.

• Team Leadership: Mentor CoE team members and guidecross-departmental adoption of tools.

• Hands-on Enablement: Conduct workshops to implement newtools and practices.

Key Initiatives (First 6-9 Months):

• CI/CD Migration: Transition pipelines from Jenkins toAzure DevOps.

• Operational Independence: Design self-sufficientoperational models for departments.

• Infrastructure Assessment: Evaluate Azure infrastructurefor security, cost, and performance improvements.

• Shared Assets: Develop reusable CI/CD templates and toolsfor organization-wide adoption.

Required Skills and Qualifications:

Technical Expertise: Proficiency in Azure DevOps, Terraform,Kubernetes, and cloud networking (Azure/AWS).

Operations & Security: Experience in Day-2 operations,observability, and secure cloud architecture.

Stakeholder Management: Strong communication andpresentation skills to influence diverse teams.

Strategic Thinking: Ability to align technical decisions withbroader business and operational goals.

At least 7 years of IT delivery experience, including 3years in team leadership.

Government project -Government Commercial Cloud (GCC) goodto have.

Expertise on DevSecOps and cloud infrastructure bestpractices.

Responsibilities:

• Acts as the primary point of contact for inquiries and issues raised by both internal and external users.
• Ensures client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and specific performance targets.
• Steps in as a backup resource during contingency situations to maintain continuity of operations.
• Participates in periodic reviews of ticket updates from L2 Support, performing follow-ups with the team to ensure timely updates and resolution in compliance with SLA deadlines.
• Performs administrative responsibilities, including the preparation of ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results

Responsibilities
1.Handle daily maintenance, monitoring, and troubleshooting of servers and applications.
2.Manage and optimize Linux systems, including log analysis and basic security hardening.

3.Maintain and operate databases such as MySQL, MongoDB, PostgreSQL, and Redis.
4.Deploy, manage, and configure Kubernetes clusters and related resources.
5.Install and maintain Hadoop ecosystem components (HDFS, HBase, Hive, YARN).
6.Deploy and maintain middleware services including Kafka, Elasticsearch, Zookeeper, and Nginx. 7.Write documentation and automation scripts to improve operational efficiency.

Requirements

3+ years of experience in system operations or related roles.

Strong proficiency in Linux and basic networking fundamentals.

Hands-on experience with MySQL, MongoDB, PostgreSQL, and Redis.

Proficient with Kubernetes and familiar with key resource objects and configurations.

Familiar with maintaining Hadoop components. 6.Experience with Kafka, Elasticsearch, Zookeeper, and Nginx.

Good communication skills and strong sense of responsibility.

Requirements to bring:

Strong proficiency in Linux and basic networking fundamentals.

Hands-on experience with MySQL, MongoDB, PostgreSQL, and Redis.

Experience with Kafka, Elasticsearch, Zookeeper, and Nginx.
The common technical skills including big data, containers, IoT, databases, and microservices. In addition, the engineer also needs to understand the customer’s product business and our internal operation and maintenance processes.

Requirements Gathering: Stakeholder interviews, workshops, elicitation techniques, and managing conflicting requirements

Documentation & Specifications: Writing SRS, SDS, user stories, use cases, and acceptance criteria

Testing: UAT planning and execution, test case development, defect tracking, and sign-off

Deployment Support: Release coordination, go-live checklists, post-deployment validation, and hypercare support

Must Have Skills

• Independent and detail-oriented with the BA tasks assigned - able to collaborate with various stakeholders to identify solutions to business problems, piecing together requirements to provide holistic solution

• Able to comprehend technical requirements, understanding requirements at code level as well as perform basic debugging. Basic understanding of Java, Javascript, SQL, AWS Cloud

• Effective/confident communication, ability to translate technical concepts into non-technical language for client communication

Good to Have Skills

• Drove client-facing workshops

• Ability to analyse and break down complex problems.

• Formulate solution/response using information gathered.

• Ability to identify areas for improvement and suggest solutions.

• Ability to work collaboratively in a team environment.

• Ability to write clear and concise technical and functional documentation.

• Basic understanding on SDLC

Detailed Job Description

• Collaborate with senior consultants to gather and analyze client requirements, translating business needs into actionable technology solutions.

• Support the design and development of solutions, contributing to technical specifications, workflows, and functional requirements.

• Participate in data collection, analysis, and interpretation to provide insights that inform decision-making and strategy.

• Contribute to the creation of project documentation, including project plans, status reports, and client communications.

• Assist in facilitating workshops and presentations to stakeholders, ensuring clear communication of technical concepts.

• Participate in team meetings and brainstorming sessions to discuss solutions.

Responsibilities

1.Handle daily maintenance, monitoring, andtroubleshooting of servers and applications.

2.Manage and optimize Linux systems, including loganalysis and basic security hardening.

3.Maintain and operate databases such as MySQL, MongoDB,PostgreSQL, and Redis.

4.Deploy, manage, and configure Kubernetes clusters andrelated resources.

 5.Install andmaintain Hadoop ecosystem components (HDFS, HBase, Hive, YARN).

6.Deploy and maintain middleware services including Kafka,Elasticsearch, Zookeeper, and Nginx.

7.Write documentation and automation scripts to improveoperational efficiency.

Requirements

5 years of experience in system operations or relatedroles.

Strong proficiency in Linux and basic networkingfundamentals.

Hands-on experience with MySQL, MongoDB, PostgreSQL, andRedis.

Proficient with Kubernetes and familiar with key resourceobjects and configurations.

Familiar with maintaining Hadoop components.

Experience with Kafka, Elasticsearch, Zookeeper, andNginx.

Good communication skills and strong sense ofresponsibility.

Note: The commontechnical skills including big data, containers, IoT, databases, andmicroservices. In addition, the engineer also needs to understand thecustomer’s product business and our internal operation and maintenanceprocesses.

Responsibilities
1.Handle daily maintenance, monitoring, and troubleshooting of servers and applications.
2.Manage and optimize Linux systems, including log analysis and basic security hardening.

3.Maintain and operate databases such as MySQL, MongoDB, PostgreSQL, and Redis.
4.Deploy, manage, and configure Kubernetes clusters and related resources.
5.Install and maintain Hadoop ecosystem components (HDFS, HBase, Hive, YARN).
6.Deploy and maintain middleware services including Kafka, Elasticsearch, Zookeeper, and Nginx. 7.Write documentation and automation scripts to improve operational efficiency.

Requirements

3+ years of experience in system operations or related roles.

Strong proficiency in Linux and basic networking fundamentals.

Hands-on experience with MySQL, MongoDB, PostgreSQL, and Redis.

Proficient with Kubernetes and familiar with key resource objects and configurations.

Familiar with maintaining Hadoop components.

Experience with Kafka, Elasticsearch, Zookeeper, and Nginx.

Good communication skills and strong sense of responsibility.

The common technical skills: big data, containers, IoT, databases, and microservices. In addition, the engineer also needs to understand the customer’s product business and our internal operation and maintenance processes.

Must have skills:

Full stack developer (Java+Angular)

Java Fullstack Development

Java

Angular

Python

PL/SQL

MS PowerApp for mobile

Team management

REST API

Website,Stakeholder Management

MySQL

Agile

LAMP Technologies

Leadership

Spring Boot

Good to have: Python, PL/SQL

Job Description:

- As an Application Lead, you will be responsible for designing, building, and testing web-based applications for various site components and editing site content. You will document technical designs and specifications while researching and incorporating updated content for websites. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively. You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams. Advanced proficiency in Java Full Stack Development is required. Advanced proficiency in Java is recommended. Advanced proficiency in Python Software Development, PL/SQL (Programming Language), Microsoft Power Apps, and REST API Development is suggested.

Innovate and implement new features to enhance user experience on web applications.

Conduct regular code reviews to ensure quality and adherence to best practices.

Collaborate with cross-functional teams to gather requirements and deliver effective solutions.

Stay updated with the latest industry trends and technologies to continuously improve development processes.

Mentor junior developers and contribute to their professional growth.

1. Experience in Data Migration and conversion of data

2. Good in SQL scripts

3. Basic SAP Debugging

4. Healthcare industry knowledge will be advantageous

5. Good in Stakeholder handling

As a Data Migration Analyst, the candidate is responsible for analyzing the organization and designing its processes and systems.

You will assess the business model and its integration with technology, gather and synthesize information, and identify customer requirements.

Additionally, you will define the future state and/or business solution.

You are expected to be an SME, collaborate and manage the team to perform, and make team decisions.

You will also engage with multiple teams and contribute to key decisions.

Furthermore, you will provide solutions to problems for your immediate team and across multiple teams.

Business Process Analysis Tools proficiency is required.

Business Model Strategy, Business Process Design, and Requirements Analysis proficiencies are recommended

• Design, develop, and maintain end to end data pipelines for ingesting, transforming, and delivering data from multiple source systems (databases, files, APIs, streaming platforms).

• Build and optimize ETL / ELT workflows using SQL, Python, and enterprise data integration tools.

• Ensure data pipelines are scalable, resilient, and performant to meet operational and analytical requirements.

Database & Data Platform Management

• Work hands on with RDBMS platforms such as Oracle, DB2, SQL Server, or PostgreSQL for data extraction, transformation, and performance tuning.

• Develop and optimize SQL queries, views, and stored procedures to support reporting and analytics use cases.

• Support data modelling activities (logical and physical) for analytics and reporting layers.

Data Quality, Governance & Operations

• Implement data validation, reconciliation, and monitoring to ensure data accuracy, completeness, and consistency.

• Support operational data activities, including incident investigation, root cause analysis, and remediation.

• Maintain clear documentation for data pipelines, schemas, and operational processes to support audits and knowledge transfer.

Collaboration & Stakeholder Engagement

• Collaborate with business users, product owners, and downstream teams to gather requirements and translate them into technical solutions.

• Work closely with Data Analysts, BI developers, and Data Scientists to enable dashboards, reports, and advanced analytics.

• Participate in Agile ceremonies and contribute to sprint planning, estimation, and delivery

Required Skills & Experience

• Strong hands on experience with SQL and relational databases (Oracle, DB2, SQL Server, PostgreSQL).

• Experience building and supporting ETL / data pipelines in enterprise environments.

• Solid understanding of data modelling, data quality, and data lifecycle management.

• Ability to troubleshoot data issues and work in production / operational environments.

• Experience with Python for data processing or automation.

• Experience with data streaming technologies (e.g. Kafka, Spark, NiFi).

• Experience with BI and visualization tools such as Tableau, Qlik, or Power BI.

• Knowledge of cloud or hybrid data platforms and orchestration tools.

• Knowledge of Agile / DevOps practices and CI/CD for data pipelines.

Responsibilities:

• Develop an understanding of incident tickets and collaborate with functional subject matter experts to determine appropriate resolutions and target completion dates.

• Clearly articulate ticket details, including symptoms, findings, resolutions, and timelines, to client/users in a professional manner.

• Respond to client and user queries by liaising with relevant internal functional team(s) to ensure accurate and timely information is provided.

Must have skills:

• Basic understanding of the Software Development Lifecycle (SDLC).

• General knowledge of 3-tier system architecture.

• Ability to quickly pick up functional knowledge.

• Strong communication skills with the ability to present and explain technical issues to external parties under guidance.

• A proactive attitude and willingness to work collaboratively across teams.

The Managed Services Cross Technology Engineer (L2/L3) –Network / Security Automation is a developing or seasoned engineering role,responsible for providing a managed service to clients to ensure that their ITinfrastructure and systems remain operational.

Through the proactive monitoring, identifying,investigating, and resolving of technical incidents and problems, the ManagedServices Cross Technology Engineer (L2/L3) is able to restore service toclients.

The primary objective of this role is to proactively work onautomation aspects of work focusing on Network / Security relating to theoperations. Also to work on client requests or tickets and applytechnical/process knowledge to resolve them without breaching service levelagreement (SLA).

The Managed Services Cross Technology Engineer (L2/L3)focuses on second-line support for incidents and requests with a medium levelof complexity and focusses across two or more technology domains - Cloud,Security, Networking, Applications and / or Collaboration etc.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·        Network - Automate the provisioning, configuration, and testing of network infrastructure(routers, switches, firewalls, load balancers).

·        Develop and maintain CI/CD pipelines specifically for networkcode and configurations.

·        Utilize Infrastructure as Code (IaC) tools like Terraform orAnsible for network deployment.

·        Implement network monitoring and logging solutions to ensure highavailability and performance.

·        Maintain Git repositories for all network configurations andautomation scripts.

·        Collaborate with traditional Network and Software Engineering teams todesign scalable and reliable networks.

·        Focus on continuous improvement, pushing for a code-centric approachto network operations.

·        Security – Automate - Embed security testing and compliance checks earlyinto the CI/CD pipeline (Shift Left).

·        Implement automated security tools for SAST, DAST, SCA, andinfrastructure vulnerability scanning.

·        Manage and maintain security tools like WAFs, IDS/IPS, and CloudSecurity Posture Management (CSPM).

·        Develop and enforce security policies using Policy as Code (PaC).

·        Automate incident response and security monitoring throughlogging and alerting systems.

·        Conduct regular threat modeling and security reviews for newfeatures and infrastructure changes.

·        Educate and collaborate with Development and Operations teams on securecoding practices and security awareness.

·         

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
• Identifies problems and errors before they impact a client’s service.
• Provides Assistance to L1 Engineers for better initial triage or troubleshooting.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications and Tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• CCNP or equivalent certification
• CCNA certification in must, CCNP in Security or PCNSE certification is good to have

·        Fortinet

·        RSA

·        Tenable

·        Trend Micro

·        F5

·        Ansible(Network Configuration Management)

·        Terraform(Infrastructure as Code)

·        NetBox(Network Source of Truth/IPAM)

·        Git / GitHub/ GitLab (Version Control/CI/CD)

·        Prometheus /Grafana (Monitoring & Visualization)

·        SaltStack(Configuration Management)

·        Chef /Puppet (Configuration Management)

·        Cisco DNACenter / Juniper Apstra (Vendor Platforms)

·        HashiCorpVault

·        Checkov /Terrascan

·        Open PolicyAgent (OPA

Check Point

CheckPoint Firewall

Fortinet

Fortigate Firewall

FortiProxy

FortiManager

Cisco

Cisco ISE AAA Services

Trend Micro

​​Endpoint Protection Services​

Deep Security Manager 

Smart Protection Server 

Generic

Networking

NTP

Repo

Point to Point

Internet

F5

Load Balancer

LTM

WAF

Tenable

​​Vulnerability Management Services​

Tenable Security Centre (SC)

Nessus Manager (NM)

Nessus Scanner (NS)

Responsibilities:

- Design, build, and configure SAP applications to meet business process and application requirements.

- Perform SAP Basis and HANA Administration tasks, including system monitoring, performance tuning, and troubleshooting.

- Collaborate with cross-functional teams to ensure the smooth functioning of SAP systems and resolve any technical issues that may arise.

Requirements:

1. Proficiency in SAP Basis Administration with at least 5 years of relevant experience.

2. Proficiency in HANA Administration.

3. Strong understanding of SAP application design, build, and configuration.

4. Experience in system monitoring, performance tuning, and troubleshooting.

5. Knowledge of cross-functional collaboration and problem-solving.

Looking for a skilled SAP Finance and Accounting Consultant with 2 to 4 years of experience. The candidate should have strong functional background in Finance and Accounting with experience in GL reconciliation and month end and year end process.

Skills:

Communicate with various levels of users from Finance department to perform requirement analysis, resolve operational issues

Experience in implementing SAP ECC and/or SAP S4/HANA Finance Modules.

Hands on experience in configuration of SAP GL Module, Account Receivable (AR), Account Payable (AP) and House Banking configuration.

Must be knowledgeable related to Custom solutions related to Finance functional process and reports.

Experience in Asset Accounting from creation of Asset Classes, Asset Capitalization to Retirement

Knowledge in SAP ABAP and able to debug the custom programs.

The Managed Services Cross Technology Engineer (L3/4) –Network / Security is an advanced engineering role, architecting level, responsiblefor ensuring a managed service is provided to all clients, to ensure that theirIT infrastructure and systems remain operational. This is done throughproactively managing, overseeing, monitoring, investigating, and resolvingescalated technical incidents and problems to ensure the restoration of theseservices to the clients.

The primary objective of this role is to understand, design,implement, and maintain the enterprise network's defensive architecture toprotect data and infrastructure from sophisticated threats. This involvesacting as the highest-tier escalation point for complex security incidents anddefining the strategic roadmap for firewalls, segmentation, and Zero Trustmodels. This role also proactively review all client requests or tickets andapply technical process knowledge to provide the clients with almost immediateresolution without breaching service level agreement (SLA).

The Managed Services Cross Technology Engineer (L3/4)focuses on forth line support for escalated incidents and requests with a highlevel of complexity. Ensures contracted Managed Services outcomes are deliveredto the client.

This is a strategic role focusing across various technologydomains such as (but not limited to) Cloud, Security, Networking, Applicationsand / or Collaboration.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·        Define andLead Network Security Strategy: Understand, architect, design, and champion theoverall network security posture and roadmap for the entire organization(on-premise, cloud, hybrid).

·        L3/L4Incident Management & Root Cause Analysis: Act as the highest-tierescalation point for complex and critical network security incidents andfailures, driving resolution and preventative measures.

·        SecurityInfrastructure Management: Design, deploy, and manage core network securitycomponents, including next-generation Firewalls (NGFW), IDS/IPS, LoadBalancers, VPN concentrators, and network access control (NAC) systems.

·        PolicyDevelopment and Review: Establish and enforce comprehensive security policies,standards, and baselines across all network devices and segmentation zones.

·        CloudNetwork Security Architecture: Design secure networking patterns for cloudenvironments (e.g., AWS VPCs, Azure VNet security groups, Transit Gateways)integrated with on-premise solutions.

·        DisasterRecovery (DR) and Business Continuity: Develop and regularly test networksecurity components of the DR and Business Continuity plans.

·        TechnologyEvaluation: Evaluate and recommend new security technologies and tools (e.g.,SASE, Zero Trust Network Architecture) to improve the organization's defensivecapabilities.

·        Mentorshipand Documentation: Create high-quality documentation (HLD/LLD) and mentor juniorengineers on security best practices and advanced troubleshooting techniques.

• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Timely and consistent updates of tickets with resolution tasks performed.
• Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the problem.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Supports, tracks, and documents change implementation.
• Provides timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Coaches L1, L2, and L3 teams offering technical expertise and pushing work down to other engineering teams.
• Performs quality audits, covering process, service experience, ticket updates, etc. as required.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Deep technical skills in relevant functions.
• Excellent client service orientation and passion for achieving or exceeding expectations.

Academic Qualifications and Certifications and tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -

·        Fortinet

·        RSA

·        Tenable

·        Trend Micro

·        F5

·        CCIE, CCNP in Security or PCNSE certification orFirewall Vendor related certification is good to have along with advancedtechnical certification such as CCIE, CISSP.

·        Firewalls:Expert-level management of Cisco or FortiGate.

·        Zero TrustArchitecture (ZTA) / SASE

·        Segmentation:Micro-segmentation and logical network segmentation (VLANs, VRFs).

·        CloudNetwork Security: AWS/Azure/GCP network security controls (VPC, SecurityGroups, NSGs).

·        NAC: CiscoISE or similar Network Access Control systems.

·        IDS/IPS& WAF (Web Application Firewalls, e.g., F5, Cloudflare).

·        Automation:Basic scripting skills in Python and use of Ansible for security configuration.

·        SIEM:Familiarity with Splunk or Microsoft Sentinel for log analysis.

·        PacketAnalysis: Expert troubleshooting using Wireshark or tcpdump.

Check Point

CheckPoint Firewall

CyberArk

Privileged Access Services

Enterprise Password Vault (EPV)

Central Policy Manager (CPM)

Privileged Session Manager (PSM)

Password Vault Web Access (PVWA)

HTML5 Gateway

PAReplicate

Fortinet

Fortigate Firewall

FortiProxy

FortiManager

Cisco

Cisco ISE AAA Services

OPSWAT

OPSWAT Central Management

RSA

Authentication Manager (AM)

RSA SecurID Token

Solarwinds

Enterprise Monitoring Services

Network Performance Monitor (NPM) 

Network Configuration Management (NCM) 

Server and Application Monitor (SAM) 

Additional Polling Engine (APE)

Server Configuration Monitor (SCM)

Server and Application Monitor (SAM)

Storage Resource Monitor (SRM)

Splunk

Splunk Enterprise

Splunk Deployment Server

Splunk License Manager

Splunk Monitoring Console

Splunk Cluster Manager

Splunk Search Head

Splunk Heavy Forwarders

Tenable

​​Vulnerability Management Services​

Tenable Security Centre (SC)

Nessus Manager (NM)

Nessus Scanner (NS)

Trend Micro

​​Endpoint Protection Services​

Deep Security Manager 

Smart Protection Server 

Generic

Networking

NTP

Repo

Point to Point

Internet

F5

Load Balancer

LTM

WAF

Overview:

We are looking for a number of Salesforce Developer with hands-on experience in Salesforce development and configuration, preferably within Salesforce Industries (Public Sector Solutions) and Omnistudio. The ideal candidate will play a key role in designing, configuring, and supporting Salesforce-based packaged or SaaS applications — ensuring system stability, scalability, and alignment with business requirements.

Responsibilities:

• Design, build, and configure Salesforce applications to meet business process and application requirements. Develop, and implement Salesforce applications and solution.

• Develop and enhance system functionality through configurations and, where required, Apex or Visualforce customizations.

• Utilize Salesforce Omnistudio components (including Omniscripts, Integration Procedures, and DataRaptors) to deliver scalable solutions.

• Configure and support packaged or SaaS applications, manage releases, and maintain system stability.

• Conduct technical analysis and contribute to the design and configuration for system integrations and customizations.

• Collaborate with cross-functional teams to gather requirements, develop solutions, and implement enhancements.

• Perform thorough testing and quality assurance to ensure high reliability and performance.

• Provide technical guidance, training, and support to team members and stakeholders on Salesforce features and best practices.

• Stay current with industry trends, Salesforce updates, and best practices to continuously improve system performance and team effectiveness.

Requirements:

• Technical Skills:

– Proficiency in Salesforce Omnistudio (Omniscripts, Integration Procedures, DataRaptors) is highly preferred.

– Experience with Salesforce Industries / Public Sector Solutions is a strong advantage.

– Knowledge in Packaged Development Estimating, Packaged Application Integration, and Software Platforms is beneficial.

• Certifications: Must hold at least one of the following (or an equivalent advanced-tier certification):

a. Salesforce Platform App Builder

b. Salesforce JavaScript Developer I

c. Salesforce Platform Developer I

d. Salesforce Platform Developer II

• Strong problem-solving skills and ability to design innovative, efficient solutions.

• Excellent communication and collaboration skills, with the ability to work effectively across teams.

• Demonstrated ability to take ownership of deliverables and contribute to key technical decisions.

Nice to Have:

• Exposure to Salesforce Omnistudio advanced configurations or Public Sector Solutions (PSS) modules.

• Experience leading small teams or mentoring junior developers.

• Familiarity with low-code tools, APIs, and packaged application development methodologies.