Total 5 job vacancies by Alphaeus Pte. Ltd.

Responsibilities:

• Perform onsite PC/laptop refresh, deployment, andreplacement activities across healthcare sites
• Support data backup, migration, and restoration for endusers
• Install, configure, and set up operating systems, software,and business applications
• Ensure all devices comply with IT standards, securitypolicies, and configuration guidelines
• Provide basic troubleshooting during migration andpost-deployment support
• Coordinate with end users to schedule device replacement andminimize operational impact
• Maintain accurate documentation of asset movement, deployment records, and completion status
• Escalate technical issues to relevant support teams when required

Requirements:

• Minimum Nitec in IT / Computer Studies or related field
• Minimum 6 months of relevant working experience in IT support, desktop support, or tech refresh / deployment projects
• Basic knowledge of Windows OS, hardware setup, and networking fundamentals
• Comfortable working onsite in a healthcare environment
• Good communication and customer service skills
• Comfortable to work 5.5 days per week with normal working hours.
• MMR and TDAP vaccinations are required (claimable)

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.

• Be available to take calls.

• Prompt response to queries via voicemail / email / fax.

• Accurate assessment/ resolution of problems.

• Provide first level support to troubleshoot and solve technical problems.

• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.

• Coordination for employee user account administration, activation, changes, and terminations.

• Receive and answer all users' IT service request calls.

Requirement: 

• Min Nitec in any disciplines.

• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

**OJT Provided

We are seeking a Tech Refresh Engineer to support a large-scale IT refresh project within a healthcare environment. The role involves device deployment and replacement activities while ensuring minimal disruption to hospital operations.

Key Responsibilities

• Perform end-user device refresh activities including desktops, laptops, and peripherals
• Conduct data migration and basic application setup
• Install and configure operating systems, software, and standard applications
• Perform hardware replacement, asset tagging, and documentation
• Coordinate with end users to schedule refresh activities efficiently
• Troubleshoot basic post-deployment issues and escalate where necessary
• Ensure compliance with healthcare IT policies, security, and data privacy standards
• Work closely with project teams to meet deployment timelines

Requirements

• Minimum 2 years of relevant IT support or tech refresh experience
• Basic knowledge of Windows OS, hardware setup, and troubleshooting
• Experience in device deployment, imaging, or migration activities
• Good communication skills and a service-oriented mindset
• Ability to follow procedures and work independently
• Able to start work immediately or on short notice
• Working hours: 5.5 working days, 44 hours work week.

We are seeking a Tech Refresh Lead to support a large-scale IT refresh project within a healthcare environment. The role involves device deployment and replacement activities while ensuring minimal disruption to hospital operations.

Key Responsibilities

• Perform end-user device refresh activities including desktops, laptops, and peripherals
• Conduct data migration and basic application setup
• Install and configure operating systems, software, and standard applications
• Perform hardware replacement, asset tagging, and documentation
• Coordinate with end users to schedule refresh activities efficiently
• Troubleshoot basic post-deployment issues and escalate where necessary
• Ensure compliance with healthcare IT policies, security, and data privacy standards
• Work closely with project teams to meet deployment timelines

Requirements

• 1-2 years of experience leading tech refresh team/project.
• Experience in device deployment, imaging, or migration activities
• Good communication skills and a service-oriented mindset
• Able to start work immediately or on short notice
• Working hours: 5.5 working days, 44 hours work week.

We are seeking a Tech Refresh Engineer to support a large-scale IT refresh project within a healthcare environment. The role involves device deployment and replacement activities while ensuring minimal disruption to hospital operations.

Key Responsibilities

• Perform end-user device refresh activities including desktops, laptops, and peripherals
• Conduct data migration and basic application setup
• Install and configure operating systems, software, and standard applications
• Perform hardware replacement, asset tagging, and documentation
• Coordinate with end users to schedule refresh activities efficiently
• Troubleshoot basic post-deployment issues and escalate where necessary
• Ensure compliance with healthcare IT policies, security, and data privacy standards
• Work closely with project teams to meet deployment timelines

Requirements

• 3- 6 months of relevant IT support or tech refresh experience
• Basic knowledge of Windows OS, hardware setup, and troubleshooting
• Experience in device deployment, imaging, or migration activities
• Good communication skills and a service-oriented mindset
• Ability to follow procedures and work independently
• Able to start work immediately or on short notice
• Working hours: 5.5 working days, 44 hours work week.