Job Description & Requirements
Roles & Responsibilities
The HR Generalist is responsible for managing the full spectrum of HR operations in a licensed security company, ensuring regulatory compliance, manpower readiness, and daily operational support.
Key Responsibilities:
Handle end-to-end HR functions including recruitment, onboarding, deployment, and offboarding of security personnel
Answer and manage all incoming office calls, including calls from security officers, clients, sites, and authorities
Act as primary HR contact for security officers regarding attendance, leave, deployment issues, and HR matters
Prepare and maintain employment contracts, confirmation letters, disciplinary letters, and HR documentation
Maintain accurate and up-to-date employee records, HR trackers, and personnel files
Security Industry & PRD Compliance:
Ensure compliance with PRD requirements for licensed security operations
Track security officer licensing, training validity, and renewal timelines
Prepare documentation and support PRD inspections, audits, and checks
Liaise with PRD, MOM, training providers, and relevant agencies as required
Support Work Permit applications, renewals, cancellations, and MOM submissions
Operational & Payroll Support:
Coordinate closely with Operations team on manpower deployment and scheduling
Verify attendance, overtime, relief deployment, and absenteeism records
Prepare accurate payroll inputs and support payroll processing
Monitor leave, medical certificates, and disciplinary follow-ups
Administrative & Reporting Duties:
Prepare HR reports for management and compliance purposes
Draft internal memos, official correspondence, and regulatory submissions
Support management in improving HR processes and SOPs
Requirements:
Diploma or Degree in Human Resource Management or related field
Able to manage high call volume and operational issues calmly
Firm, organized, and able to handle sensitive matters professionally
