POSITIONGENERAL DUTIES AND TASKS :
Must have
· Production Support / SRE (L2 Operations)
o 12+years Strong experience in incident management, platform stability, anddistributed systems support
· Linux& Scripting Expertise
o Hands-on with Linux commands + shell/Python/ scripting
· Monitoring& Observability Tools
o Experience with Dynatrace, Splunk, alerting, dashboards
· Java& Application Troubleshooting
o Working knowledge of Java (1.8+) and end-to-end issue debugging
o Strong expertise in SQL and database troubleshooting (query optimization, performance tuning, and data analysis for incident resolution)
· Programming Languages
o Exposure to C, C++, Go, Perl, Ruby
· Strong experience in incident management and distributed systems support , excellent troubleshooting and problem-solving skills & automation of operational tasks
· Support onboarding and guidance of junior team members
Good-to-Have Skills
· Experience with performance testing tools (e.g., Blaze Meter)
· Exposure to payments or real-time transaction systems
· Understanding of DevOps and automation practices
Soft Skills
· Strong communication and stakeholder management skills.
