Operational Coordination: Act as the primary link between management and cleaning staff, coordinating schedules, assignments, and daily workflows.Client Management: Handle client feedback and complaints immediately, and participate in regular site ..
Operational Coordination: Act as the primary link between management and cleaning staff, coordinating schedules, assignments, and daily workflows.
Client Management: Handle client feedback and complaints immediately, and participate in regular site meetings to maintain high service standards.
Site Supervision & Training: Inspect work areas to ensure compliance with SOPs and safety protocols (PPE), conduct on-the-job training (OJT) for new hires, and carry out team briefings.
Inventory & Equipment Control: Monitor, track, and replenish cleaning materials and equipment to minimize wastage and ensure equipment is in good condition.
Administrative & Human Resources: Prepare operational reports, manage documentation, and assist with manpower planning to meet contract requirements.
Work Pass & Employment Legalization: Handling Work Pass (WP) applications, renewals, and cancellations via MOM (Ministry of Manpower) systems (e.g., WP Online).Candidate Management: Recording and updating candidate data, screening resumes, formatti..
Work Pass & Employment Legalization: Handling Work Pass (WP) applications, renewals, and cancellations via MOM (Ministry of Manpower) systems (e.g., WP Online).
Candidate Management: Recording and updating candidate data, screening resumes, formatting resumes to meet company templates, and coordinating interview schedules.
Client & Employer Liaison: Answering enquiries, preparing employment contracts, service agreements, and sending quotations to employers.
General Administrative Support: Managing mail, filing documents, answering phone calls, scanning, printing, and ordering office supplies.
Onboarding Coordination: Coordinating worker onboarding arrangements, bookings, and flight bookings for foreign workers.
Invoicing & Payroll: Preparing invoices, tracking payments, and assisting with payroll preparation.