To assist the Customer Service Supervisor in the daily operational tasks
To promptly handle Customer’s & Overseas enquiries on Air Export Booking / Air Import arrangements
Liaise with Airlines / Co-loaders for space booking
Liaise with transporters on cargo collections / deliveries
To service assigned customers as 1 contact window for both import/export
To liaise with overseas agents on the various requirements and rates
To ensure compliance with customer’s Standard Operating Procedures
To complete job invoicing and permit declarations for Air Import / Export jobs