Total 4 Transportation / Logistics job vacancies

Scope of role

Provide customer service in monitoring freight to ensure timely arrival, accurate preparation of shipping documents for final delivery to achieve overall customer satisfaction.

1. Follow up on inbound shipments and ensure freight is made available for customers to receive their cargoes in the quickest possible time.
2. Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
3. Ensure documents and freight are turned over to customers’ brokers timely
4. Trace flight delays with airlines and origins to ensure timely feedback on arrival information to customers and customer service team
5. Ensure all paperwork are in proper order that meet customer’s profile and comply to local rules and regulations
6. Achieve 100% customer satisfaction at all times through understanding customers’ needs and handling requirements as well as ensuring 100 compliance
7. Ensure all data are entered into system timely and accurately
8. Ensure that freight and handling charges are billed accurately and sent billing invoices to customers timely
9. Ensure all inter-company settlements are closed accurately within company’s specified timeframe
10. Prepare and submit reports timely whenever required
11. Ensure all PNC’s are filed promptly with parties concerned
12. Take up additional tasks as required to meet department’s needs

Other skills:

* Good knowledge in computer software applications e-Mails, Microsoft Excel,Word & powerpoint

* Good interpersonal, communication and problem-solving skills

* Fluent in written and spoken English.

* Must possess initiative and adopt a positive and pro-active demeanor

* Committed to the job and work assignments given

* Good understanding of Customer Service culture

* Team Player and able to work with a variety of personalities across all levels of the organization

Education & Experience

- Tertiary educations with 1 year working experience.

- Fresh graduates are also welcomed

To provide exceptional customer service to both internal & external customers and to achieve department’s objectives for timely freight processing, and associated admin tasks within the set KPI.

• Communicate with our customers in executing export bookings.
• Prepare export documentations.
• Command in internal export management systems
• Understand and follow internal standards and process to execute bookings.
• Prepare and document customer’s requirements in Standard Operating Procedures (SOPs) database.
• Good understanding of internal quality standards and compliance policies.
• Apply in day-to-day execution of bookings.
• Billings to clients accurately and timely.
• Maintain good relationships with suppliers (Shipping lines, trucking companies and Container Freight Station (CFS) Provider and others involved).
• Declaring Permits after passing Custom Competency test.
• Timely responses to emails within 24 hours and phone communication within the same day.
• Escalation of problems to Management when necessary
• Take up additional tasks as required to meet the Department’s needs
• Meeting 52 hours Training hours / year.

Qualifications, Experience and Education Requirements

• Minimum tertiary educational level
• 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
• Understanding of ocean documentation process or experiences in the industry is preferred but not mandatory.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word) and problem-solving skills.
• Fluent in English.

Expectations:

• Provide excellent customer services to both internal and external customers.
• Think positively with “CAN DO” and responsible attitude, while considering capacity and timeframe to complete assigned tasks.
• Perform assigned tasks with great accuracy and in a timely manner
• Good organization skills of priorities and tasks
• Be a good team player with teamwork spirit
• Demonstrate initiatives in all co-ordination work

Boarding Officer (Local Ship Agency)

Location: Singapore

Employment Type: Full‑Time

Experience Required: No experience needed — training provided

About the Role

We are a local ship agency seeking a motivated Boarding Officer to join our operations team. You will be responsible for attending to vessels at terminals and anchorage, supporting shipboard formalities, and ensuring smooth coordination between the vessel, authorities, and stakeholders.

Key Responsibilities

• Attend and board vessels at PSA Terminals and Singapore Anchorage

• Handle arrival and departure clearance with relevant authorities

• Assist in cargo operations coordination

• Manage documentation and ship agency formalities

• Liaise with ship crew, port officials, and internal teams

• Support other ship agency‑related tasks as required

Requirements

• No prior experience required — on‑the‑job training provided

• Able to work in a fast‑paced, operational environment

• Comfortable with boarding vessels at terminals and anchorage

• Willing to work outside office hours when required (shipping operations)

• Physically fit and able to climb gangways

• Possess a valid Class 2A Licence (advantage but not mandatory)

What We Offer

• Training support

• flexiable working hours

• Career progression within ship agency operations

• Dynamic working environment in the maritime industry

• Ready Driving license
• At least 5 year experience
• Able to work shift (mostly Midnight)
• Have basic knowledge of customer service skills
• Able to converse in Basic english
• Able to lift heavy loads
• Farmiliar with Singapore road route
• Able to work under stress during festive seasons
• Able to assist co-workers when needed
• Able to be on standby for urgent or sudden delivery when requested