Total 195 Transportation / Logistics job vacancies

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Freight Operations
• Working Location: Changi Business Park
• Working Hours: 5.25 days (Mon – Fri, 8.30am – 5.30pm; Alt Sat, 8.30am – 12.30pm)
• Salary Package: Basic Salary up to $3,500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and manage logistics for incoming and outgoing shipments to ensure they are delivered on time and efficiently.
• Help prepare and review shipping documents such as airway bills, bills of lading, and other import/export paperwork.
• Track and monitor shipments, keeping clients and team members updated on delivery status.
• Check cargo in the warehouse to make sure it is stored and handled safely and follows regulations.
• Enter data for shipment tracking, cargo details, and other logistics records.
• Support permit applications and make sure our operations comply with customs rules.
• Work with freight forwarders, carriers, and internal teams to solve any issues or delays in operations.
• Help clients and team members with questions about shipments, documents, or logistics processes.
• Take on other tasks as needed to support the logistics team and meet department goals.

APPLY NOW!!!

• At least 1–2 years of experience in airfreight import/export operations.
• Familiar with airfreight documentation and customs clearance processes.
• Skilled in MS Office and freight operations software.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78114 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Wholesaler
• Position Title: Driver cum Operations Executive
• Working Location: Upper Thomson
• Working Hours: 6 days (Tue – Sun, 7.30am – 6.30pm)
• Salary Package: Basic salary up to $2,500 + OT + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Check the quality of all fresh groceries received (fruits, vegetables, meats)
• Pack fresh groceries hygienically and accurately
• Track stock levels and ensure supplies are available
• Prepare logistics for the next day (e.g. fill ice packs)
• Support with other related tasks
• Prepare customers’ orders in a timely, accurate, and clean manner
• Deliver groceries by hand to customers’ doorsteps
• Collect and return customers’ grocery boxes to the main office
• Communicate clearly with the customer service team about estimated delivery time

APPLY NOW!!!

• Preferably holds a Class 3 Manual driving license with relevant experience
• Comfortable handling meat products (protective gloves and apron provided)
• Comfortable working in a fast-paced environment
• Able to stand for long periods
• Willing to do overtime if needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76614 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are seeking a commercially driven and strategically minded Senior Freight Manager to lead and shape our global dry bulk freight operations across the grain trade.

This is not a conventional shipping role. The position sits at the intersection of freight strategy, commodity trading, operational excellence, and technology transformation. The successful candidate will play a critical role in optimizing freight exposure, strengthening owner and broker relationships, and driving operational efficiency across the freight lifecycle.

The role leads end-to-end across Chartering and Post-Fixture Operations, ensuring smooth execution from contract negotiation through voyage completion, and serves as a trusted partner to the Cargo Trading teams.

We are looking for a freight professional with deep expertise across Handysize to Panamax markets, strong commercial instincts, and the ability to modernize workflows through technology, automation, and AI-enabled operational processes.

Key Responsibilities

Freight Strategy & Commercial Leadership

• Lead freight market positioning and exposure management across short-term and long-term chartering strategies

• Drive commercial decision-making across voyage charters, COAs, and period charter structures

• Advise Cargo Trade Teams on freight pricing, vessel availability, and logistical feasibility across global grain flows

• Develop and execute freight hedging and bunker procurement strategies to protect trading margins

• Monitor freight market fundamentals, vessel supply trends, port dynamics, and geopolitical developments impacting grain flows

Chartering & Vessel Procurement

• Lead procurement and chartering of Handysize to Panamax vessels for global grain movements

• Utilize deep relationships with vessel owners, operators, and chartering brokerages to secure competitive freight opportunities

• Negotiate and structure voyage, short-term, and long-term charter agreements with strong commercial and operational oversight

• Ensure charter party terms are commercially optimized while remaining operationally executable

Post Fixture & Operational Excellence

• Oversee the full post fixture lifecycle, including voyage execution, claims management, vessel performance, and operational troubleshooting

• Drive voyage optimization and proactive mitigation of off-hire risks, delays, and operational inefficiencies

• Collaborate closely with operations, finance, and trading teams to ensure accurate freight invoicing, reporting, and settlement processes

• Champion process improvement initiatives that enhance operational transparency, speed, and control

Technology, Automation & Innovation

• Lead the adoption and optimization of digital freight and chartering tools, including IMOS and related shipping platforms

• Drive automation initiatives across chartering and operations workflows to improve efficiency and reduce operational errors

• Identify opportunities to leverage AI and data-driven technologies to enhance freight analytics, operational controls, document management, and decision-making

• Build scalable and modern freight operating processes aligned with the future of digital shipping operations

Legal, Insurance & Risk Management

• Serve as the lead authority on maritime disputes, arbitration strategy, and settlement negotiations, including LMAA proceedings

• Oversee complex P&I and H&M insurance matters, particularly grain-related operational risks, including cargo heating, infestation, contamination, and cargo damage

• Provide commercial guidance on laytime, demurrage, and despatch negotiations

• Ensure compliance with maritime regulations, trade sanctions, and operational risk frameworks

Leadership & Stakeholder Management

• Lead and mentor a high-performing team across chartering and operations

• Foster a culture of accountability, commercial ownership, collaboration, and continuous improvement

• Act as the primary liaison between Freight, Trading, Operations, Finance, and external market stakeholders

• Build trusted relationships internally and externally across the global shipping ecosystem

Candidate Profile

Experience & Market Expertise

• 12 to 15+ years of experience within dry bulk shipping and international grain trade

• Proven expertise across Handysize to Panamax vessel segments

• Strong experience managing freight books and making successful commercial freight decisions

• Deep experience handling voyage charters, short-term charters, COAs, and long-term chartering structures

• Established relationships with vessel owners, operators, and global chartering brokerages

Technical & Commercial Capabilities

• Strong expertise in charter party drafting, negotiation, and interpretation

• Deep understanding of maritime arbitration, shipping claims, and insurance frameworks

• Strong operational understanding of grain cargo logistics, including fumigation, phytosanitary requirements, and draft-restricted ports

• Hands-on experience with freight and shipping systems such as IMOS

• Strong interest and capability in leveraging automation, digital tools, and AI within shipping operations

Leadership & Communication

• Demonstrated ability to lead cross-functional teams in high-pressure commercial environments

• Strong stakeholder management and negotiation capabilities

• Ability to translate complex freight market dynamics into clear commercial insights for trading teams

• Entrepreneurial mindset with a continuous improvement and transformation orientation

Why Join Us

This is an opportunity to play a highly strategic role within a growing global commodities platform, helping shape the future of freight operations, commercial shipping strategy, and digital transformation across the grain trade.

Our Client:

Our client is a global technology company operating a large‑scale digital platform used by millions of users worldwide. The organisation develops and manages high‑impact consumer and enterprise‑level digital products, supported by advanced data, automation, and content delivery capabilities.

Job Details:

Contract Duration: 12 Months
Location: Raffles Place
Working Hours: Monday – Friday, 10:00 AM – 7:00 PM

Job Descriptions:

• Manage and resolve logistics-related complaint tickets within the internal ticketing system

• Ensure timely and accurate closure of compensation-related cases

• Identify opportunities to improve ticket resolution turnaround time and accuracy rates

• Perform monthly reconciliation of compensation claims with logistics service providers

• Collaborate with internal teams and external partners to resolve discrepancies

Job Requirements:

• 1–2 years of relevant working experience

• Degree holder

  Meticulous, organised, and eager to learn in a fast-paced environment

• Proficient in Microsoft Excel

• Prior experience in e-commerce customer service or logistics service providers is advantageous

Why Join Us?

• Exposure to a leading social commerce ecosystem

• Collaborative and fast-paced working environment

• Opportunity to gain experience in regional e-commerce operations

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Description:

• To fetch clients safely to/from their home to Centre and vice versa and ensuring their safety.
• Support the Centre operations in transport requests such as client transfers and general dispatch work.
• Coordinate with Centre Manager in planning transport request services as well as transport route in general dispatch work.
• Ensure the vehicle is in good working and clean condition at all times using the vehicle checklist on a regular basis.
• Conduct general maintenance, repair and upkeep of equipment, gadgets and instrument.
• Prepare and arrange rooms in the Centre for different functions.
• Report to the Centre Manager of any equipment malfunction or breakdown.
• Assist the Centre Manager in assets movement and labelling of assets.
• Assist in inventory management e.g. receiving stocks, weekly distribution of supplies.
• Update the Centre Manager on stock level and replenishment where required.
• Cover the reception duties of the Admin Assistant in his/her absence.
• Participate as member of the Centre’s Fire Safety Committee.
• Any other duties as and when assigned by the Centre Manager.

Requirements:

• Minimum Secondary school education or equivalent.
• Two rotating shifts.
• Morning shift - 7am to 4.30pm (general timing)
• Afternoon shift - 10.30am to 8pm (general timing)
• Full-time, 5 days work week (including rotation of 1 Saturday & 1 Sunday at least per month) and not exceeding 44 hours per week on average.
• Possess a valid Singapore Class 3 driving license with good driving safety record.
• Prior experience driving a van and/or large vehicle would be highly advantageous.
• Able to resolve basic repair and maintenance problems.
• Good team player and able to adapt to changes.

Work Location:

• Ghim Moh Link

Overview of Role

An opportunity for an experiencedprocurement professional to support the Bank's technology sourcing and vendormanagement activities.

The role will partner closely with GTOstakeholders to deliver strategic sourcing initiatives, negotiate complextechnology contracts, and manage key supplier relationships.

This is an excellent opportunity for acommercially astute procurement professional who thrives in a fast-paced,highly regulated banking environment.

Responsibilities and Activities

Strategic Leadership & StakeholderManagement

•  Actas the strategic procurement partner to senior GTO stakeholders, supportingmajor technology initiatives and transformation programmes.

•  Proactivelyengage delivery teams and business stakeholders to shape sourcing strategies,determine appropriate sourcing routes, and drive optimal commercial outcomes.

•  Confidentlylead and influence discussions with senior management, providing clear,structured responses under fast-paced, high pressure conditions.

•  Navigatepressure both upward and downward – managing senior stakeholder expectationswhile supporting team morale and effectiveness.

 Technology Sourcing & Contract Negotiation

•  Leadthe review, structuring, and negotiation of high volume of complex technologycontracts annually, including MSAs, NDAs, and large-scale outsourcingagreements.

•  Overseeend-to-end sourcing lifecycle activities including RFPs, commercial andregulatory negotiations, supplier due diligence, and contract finalisation.

•  Drivevalue-based negotiations to secure best fit solutions aligned to business,technology, risk, and regulatory requirements.

 •  Develop and strengthen long term strategicsupplier partnerships and alliances that enable and support UOB’s technologyroadmap.

•  Establishrobust supplier relationship management frameworks for assigned strategicsuppliers, ensuring performance, risk management, and value realisation.

Governance, Risk & Compliance

•  Provideclear guidance to stakeholders on procurement governance, UOB policies,standards, and regulatory requirements.

•  Ensuresourcing and contracting activities comply with internal policies, MASguidelines, and outsourcing risk management standards.

•  Applydeep subject matter expertise to assess deals rapidly and challenge assumptionsthrough strong questioning from both commercial and governance perspectives.

 •  Manage workload and volume effectively,balancing speed of delivery with quality and risk management.

Performance Management & ContinuousImprovement

•  Track,validate, and report sourcing savings and value outcomes across categories inscope.

•  Identifyand drive continuous improvement opportunities across the end to end StrategicSourcing & Procurement function.

•  Buildand maintain structured stakeholder engagement models, including stakeholdermatrices and regular touchpoints.

Skills/Qualifications

•Experiencein procurement, strategic sourcing or vendor management within banking,financial services, technology or other regulated industries. Proven experience negotiating complex technology contracts and commercialagreements.

•Strongunderstanding of technology procurement across software, infrastructure, cloud,outsourcing and professional services.

•Abilityto engage and influence senior stakeholders across business and technologyfunctions.

•Strongcommercial acumen, negotiation skills and analytical capability.

•Comfortableoperating in a dynamic environment with multiple priorities and demandingstakeholders.

•Self-driven,resilient and able to navigate complexity and ambiguity effectively.

• Freight Forwarding Industry

• Air / Ocean Freight Operations

• Shipping Documentation

Job Scope:

• Support daily operations for air and ocean freight shipments (import & export)

• Prepare and process shipping documents (e.g. HAWB, MAWB, Bill of Lading, manifests, pre-alerts)

• Assist with customs declarations and TradeNet submissions

• Perform system data entry and maintain accurate shipment records

• Coordinate with stakeholders such as airlines, shipping lines, forwarders, and customers

• Monitor shipment status and follow up on schedules and bookings

• Assist in handling enquiries, issues, and basic dispute resolution

• Perform ad-hoc duties as assigned

Requirements:

• Minimum 1 – 2 years of experience in Freight Forwarding / Logistics

• Exposure to Air and Sea Freight operations

• Basic knowledge of shipping documents and customs processes

• Familiarity with TradeNet is an advantage

• Able to work in a fast-paced environment

• Good coordination and communication skills

• Willing to learn and take on new responsibilities

Other Information:

• Company: Freight Forwarding MNC

• Working Location: Changi South Lane (1 bus stop from Tanah Merah MRT)

• Working Days: Mon - Fri (8.30am - 5.30pm)

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Monthly Salary: UP to $3000
Working Address: Tuas Basin Link
Working Hours: 8.30am to 6pm

Our client is seeking a responsible and hardworking Storeman cum Delivery Driver to manage warehouse inventory, prepare orders, and perform timely deliveries to customers and project sites. The ideal candidate should be organized and possess a valid driving license.

Responsibilities & Duties:
Storeman Duties:

• Receive, inspect, and verify incoming goods and materials.

• Organize, store, and maintain inventory in the warehouse.

• Pick, pack, and prepare orders for delivery.

• Conduct regular stock counts and inventory checks.

• Maintain accurate records of stock movements and inventory levels.

• Ensure warehouse cleanliness, safety, and proper storage practices.

• Assist with loading and unloading goods.

Delivery Duties:

• Deliver goods to customers, suppliers, and project sites safely and on time.

• Plan delivery routes efficiently.

• Verify delivery orders and obtain customer acknowledgments upon delivery.

• Ensure compliance with traffic regulations and company policies.

• Assist customers with unloading when required.

Working Conditions:

• Warehouse and outdoor work environment.

• May require physical activities such as lifting, carrying, and moving goods.

• Overtime and weekend work may be required during peak periods.
  

Qualifications and Requirements:

• Minimum secondary school education or equivalent.

• Valid Class 3 driving license.

• Previous experience in warehouse, logistics, or delivery operations preferred.

• Basic knowledge of inventory management and stock control.

• Good communication and interpersonal skills.

• Responsible, punctual, and able to work independently.

Additional Qualifications:

• Forklift license (advantageous)

• Experience using inventory or warehouse management systems.

• Familiarity with local routes and delivery areas.
  

Benefits:

• Annual Leave

• Medical Leave

• Medical Insurance

• Additional information on employee benefits and leave entitlements will be shared during the interview process

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Overview of Role

An opportunity for an experiencedprocurement professional to support the Bank's technology sourcing and vendormanagement activities.

The role will partner closely with GTOstakeholders to deliver strategic sourcing initiatives, negotiate complextechnology contracts, and manage key supplier relationships.

This is an excellent opportunity for acommercially astute procurement professional who thrives in a fast-paced,highly regulated banking environment.

Responsibilities and Activities

Strategic Leadership & StakeholderManagement

•  Actas the strategic procurement partner to senior GTO stakeholders, supportingmajor technology initiatives and transformation programmes.

•  Proactivelyengage delivery teams and business stakeholders to shape sourcing strategies,determine appropriate sourcing routes, and drive optimal commercial outcomes.

•  Confidentlylead and influence discussions with senior management, providing clear,structured responses under fast-paced, high pressureconditions.

•  Navigatepressure both upward and downward – managing senior stakeholder expectationswhile supporting team morale and effectiveness.

 Technology Sourcing & Contract Negotiation

•  Leadthe review, structuring, and negotiation of high volume of complex technologycontracts annually, including MSAs, NDAs, and large-scale outsourcingagreements.

•  Overseeend-to-end sourcing lifecycle activities including RFPs, commercial andregulatory negotiations, supplier due diligence, and contract finalisation.

•  Drivevalue-based negotiations to secure best fit solutions aligned to business,technology, risk, and regulatory requirements.

 •  Develop and strengthen long term strategicsupplier partnerships and alliances that enable and support UOB’s technologyroadmap.

•  Establishrobust supplier relationship management frameworks for assigned strategicsuppliers, ensuring performance, risk management, and value realisation.

Governance, Risk & Compliance

•  Provideclear guidance to stakeholders on procurement governance, UOB policies,standards, and regulatory requirements.

•  Ensuresourcing and contracting activities comply with internal policies, MASguidelines, and outsourcing risk management standards.

•  Applydeep subject matter expertise to assess deals rapidly and challenge assumptionsthrough strong questioning from both commercial and governance perspectives.

 •  Manage workload and volume effectively,balancing speed of delivery with quality and risk management.

Performance Management & ContinuousImprovement

•  Track,validate, and report sourcing savings and value outcomes across categories inscope.

•  Identifyand drive continuous improvement opportunities across the endto endStrategic Sourcing & Procurement function.

•  Buildand maintain structured stakeholder engagement models, including stakeholdermatrices and regular touchpoints.

Skills/Qualifications

•Experiencein procurement, strategic sourcing or vendor management within banking,financial services, technology or other regulated industries. Proven experience negotiating complex technology contracts and commercialagreements.

•Strongunderstanding of technology procurement across software, infrastructure, cloud,outsourcing and professional services.

•Abilityto engage and influence senior stakeholders across business and technologyfunctions.

•Strongcommercial acumen, negotiation skills and analytical capability.

•Comfortableoperating in a dynamic environment with multiple priorities and demandingstakeholders.

•Self-driven,resilient and able to navigate complexity and ambiguity effectively.

We are seeking an experienced and detail-oriented Air Export Operations Executive to join our team. The successful candidate will be responsible for managing end-to-end air export operations, ensuring timely and compliant shipment handling.

Key responsibilities include:

• Coordinate with suppliers and customers to arrange cargo collection and delivery
• Plan and arrange cargo pickup, ensuring accuracy and timeliness
• Perform physical cargo checks upon receipt to ensure compliance with documentation and shipment requirements
• Arrange bookings with airlines and co-loaders
• Prepare and process Air Waybills (AWB), including CCN
• Handle export transfer arrangements and slot bookings with terminals
• Declare export permits and ensure compliance with local regulations
• Liaise with ground handling agents (e.g., SATS, dnata) to ensure smooth cargo acceptance and uplift
• Troubleshoot and resolve operational issues to minimize delays
• Ensure proper documentation, including invoices, packing lists, and export-related paperwork
• Submit export declarations and Cargo Manifest Declarations (CMD) accurately and on time
• Identify and handle both general cargo and Dangerous Goods (DG) in accordance with regulatory requirements
  
  Job Requirements
• Minimum 3 to 5 years of relevant experience in air export operations within the freight forwarding or logistics industry
• Strong knowledge of end-to-end air export procedures and documentation
• Familiar with handling all types of cargo, including general cargo and Dangerous Goods (DG)
• Good understanding of export permit declarations, customs requirements, and CMD submissions
• Ability to interpret and verify commercial invoices, packing lists, and cargo details
• Hands-on experience dealing with airlines, co-loaders, and ground handling agents
• Possess relevant certifications/licenses:Forklift LicensePermit Declaration LicenseDangerous Goods (DG) Handling Certification
• Strong problem-solving skills and ability to work under pressure in a fast-paced environment
• Good communication and coordination skills with internal and external stakeholders
• Detail-oriented, responsible, and able to work independently

Job Description:

• Handle RFQ/RFx processes, evaluate supplier quotations, perform basic cost analysis, manage purchase orders in SAP, and coordinate with suppliers on pricing, production, and delivery while addressing performance and supply issues.

• Maintain accurate inventory records through system updates and stock reconciliation, support audits and cycle counts, and identify potential shortages, excess stock, or slow-moving items.

• Manage end-to-end shipment processes, including freight coordination, documentation, tracking, and communication of shipment status, while working with warehouses and 3PL partners to ensure smooth delivery and resolve issues.

• Monitor and compile supply chain data, prepare reports on key metrics (e.g., delivery performance, inventory turnover), and provide insights to support operational improvements and cost efficiency.

• Collaborate with internal teams to align operations, support continuous improvement initiatives, standardize workflows, and ensure compliance with procurement and regulatory requirements.

Requirement:

• Preferably at least 3 years of experience in supply chain, procurement, logistics, or inventory management, (not mandatory).

• Diploma in Logistics, Supply Chain Management,

Additional Information:

• Located in Jurong East

• Up to $4200

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

• Handle daily customer communications via calls and emails, ensuring prompt responses in a high-urgency environment.
• Verify shipment documents against cargo and export permits to ensure accuracy and compliance.
• Coordinate with internal teams (traffic, freight, operations) to arrange bookings and ensure smooth shipment execution.
• Prepare shipment and billing reports, while resolving issues with customers and overseas counterparts to ensure timely operations.

Requirements:

• GCE O Level and above
• Proficient in CargoWise system
• Strong communication and interpersonal skills, with the ability to handle stakeholders effectively.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Self-motivated team player with good analytical skills, initiative, and willingness to support operations outside regular hours.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Export Shipping Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong West
• Salary: $2,800 - $3,100 + $90 Transport Allowance

Requirements:

• Minimum 1 year of relevant shipping/logistics experience
• Proficiency in Microsoft Office application 
• Knowledge of shipping documents and FTA certificate applications

Job Scope / Responsibilities:

• Handle export shipping duties and documentation for shipments to various countries
• Prepare invoices, packing lists, and other shipment documents
• Apply for FTA certificates, health certificates, and other required forms

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system