Total 150 Transportation / Logistics job vacancies

Position: Air Freight Manager
Salary: up to $7000
Working Day: 5.5 Days
Working Hour: 9am-5.30pm | 9am-1pm (Alt Sat
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Overseeing, mentoring, and assisting the Airfreight Import Customer Service team while making sure employees effectively handle all import procedures.
• Keep an eye on all daily import operations, such as billing, job closure, customs compliance, shipment documentation, and carrier coordination. Make ensuring that defined procedures and service standards are followed.
• Determine operational bottlenecks, put process enhancements into place, and assist efforts to improve workflow effectiveness.
• Monitor team performance in relation to SLAs and KPIs, give comments, and report problems to the manager when necessary.
• Respond to complicated import-related consumer questions and, if necessary, act as a point of escalation for service problems.
• To guarantee that import shipments are executed smoothly, coordinate with Customs, Airfreight Operations, and other departments.
• Support the establishment and implementation of import customer service policies and guarantee staff compliance with internal procedures and regulatory standards.

Qualifications & Requirements:

• Demonstrated capacity to manage a group of people and improve KPI performance. (15-18 employees in customer service)
• Strong proficiency with all aspects of air import procedures. (local operations in singapore)

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Key Requirements

• 8–15 years of experience in supply chain operations (planning, logistics, procurement, warehousing, or regional operations)
• Proven record of driving operational improvements or transformation initiatives
• Strong stakeholder management across functions and customer-facing environments
• Hands-on experience with digital tools and practical application of AI in daily work

Operational & Gemba Mindset

• Deep understanding of real operations through site observation
• Identify bottlenecks and inefficiencies on the ground
• Translate operational insights into system- and process-level improvements

AI & Digital Application Mindset

• Strong interest and passion for applying AI in real operational contexts
• Practical use of AI, automation, analytics, or digital tools
• Ability to redesign workflows through automation and decision support

Business–AI Bridge (50/50 Capability)

• Operate effectively across both supply chain and AI/digital domains
• Translate business problems into structured workflows or AI use cases
• Use AI as a core tool to deliver measurable outcomes

Airfreight Forwarding Manager (Import CS)
Salary: $5,000 – $7,000
Working Hours: Mon - Fri: 9:00am - 5:30pm, Alternate Sat: 9:00am – 1:00pm
Location: Changi

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Supply Chain Manager (End to End Process) | Up till $7000 basic + Variable Bonus

• Working days: 5 days work week, Monday to Friday, 8.30am to 5.30pm

• Working location: Yishun 

Responsible

• Lead and manage the Procurement and Logistics teams (approximately 30 employees).

• Oversee end-to-end supply chain operations, including procurement, inventory, logistics, and distribution.

• Drive operational efficiency, cost optimization, and process improvements.

• Develop and implement supply chain planning and forecasting strategies.

• Ensure compliance with safety standards, regulations, and company policies.

• Manage supplier and vendor relationships, including contract negotiations and performance monitoring.

• Monitor inventory levels to ensure product availability while minimizing excess stock.

• Analyze supply chain performance and prepare management reports using KPIs.

• Lead continuous improvement, automation, and system enhancement initiatives.

• Collaborate with Sales, Finance, HR, and other departments to support business objectives and ensure smooth operations.

Qualifications:

• Diploma/Bachelor’s degree in Supply Chain Management, Logistics or equivalent

• Minimum of 10 years of experience in supply chain management, with at least 3 years in a management position.

• Proven experience managing a team of 20+ individuals, preferably across supply chain functions.

• Basic Salary UP $12,000 +Incentive

• AWS + Variable Bonus

• Excellent Welfare &Benefits

• Working location at Harbourfront

• Working hour: Monday –Friday (8:30am – 5:30pm)

• Well Established German MNC Freight Forwarding Company

Job Scope

• Lead and expand commercial chartering activities within the European market
• Develop and manage strategic relationships with charterers, owners, operators, and brokers
• Identify cargo opportunities and grow the company’s commercial presence
• Negotiate charter party terms and execute fixtures
• Monitor freight markets, vessel positions, and market developments
• Work closely with operations and management to optimize voyage performance and commercial returns
• Contribute actively to business development initiatives and long-term market strategy

Requirement

• Diploma / Degree in Business Administration / Logistics management or equivalent
• 5 – 8 years of chartering experience in shipping / freight forwarding industry
• Well-established industry connections across the European and/or Asian chartering market

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a leading player in 3PL. Due to ongoing expansion, they are looking for a Regional Transport General Manager to support their growing legal and project teams. They are located in the (East) – easily accessible.

Responsibilities:

• Drive regional business development by expanding IL-Transport opportunities within existing customers and acquiring new accounts
• Collaborate with Country BD, KAM, and GKAM teamsto build and maintain a strong pipeline aligned with growth targets
• Support solution design and customer proposals, including cross-country coordination for regional opportunities
• Lead commercial structuring including pricing strategy, contract negotiation, and risk assessment
• Ensure governance and consistency in commercial frameworks, including review of deviations and value propositions
• Develop and manage pipeline dashboard tracking key KPIs (pipeline value, win rate, conversion rate, sales cycle)
• Monitor pipeline health and work with country teams to improve conversion and sales effectiveness
• Drive revenue growth through performance tracking, customer retention, and upsell/cross-sell opportunities
  
  Requirements:

• Min 10 years’ experience in Logistics Commercial or Business Development, with 7–8 years in regional leadership roles
• Strong expertise in transportation with proven BD and Commercial Management track record
• Willingness to travel regionally (20–30%)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng (Ashley)

We are seeking an experienced and strategic Senior Manager, import to lead and oversee the company’s import operations, ensuring efficient execution of all import activities in alignment with business objectives, project timelines, and regulatory requirements. The ideal candidate should possess more than 10 years of experience in import management with a strong foundation in Project Cargo and Trading. This role will be responsible for managing end-to-end import operations, vendor coordination, regulatory compliance, sourcing activities, and team leadership to support large-scale business operations.

Key Responsibilities:

Import Operations Management

• Lead and oversee the overall import department operations to ensure smooth and efficient execution of import activities.
• Plan, implement, and optimize import flow strategies based on vendor requirements and customer demand.
• Manage and monitor the end-to-end import process, including shipping documentation, customs clearance, logistics coordination, and delivery timelines.
• Handle and oversee import shipments

Machinery &Equipment Sourcing

• Organize and coordinate sourcing activities for machinery, equipment, and supporting spare parts required for operational and project needs.
• Collaborate closely with internal stakeholders and external suppliers to ensure timely procurement and delivery.
• Manage sourcing and procurement transactions

Regulatory Compliance& Risk Management

• Conduct research and maintain up-to-date knowledge of import regulations, customs procedures, tariffs, and trade compliance requirements.
• Provide guidance and advisory support to various departments on import-related matters.
• Collaborate with the Finance team to manage inventory controls, import costing, loans, insurance matters, and financial risk considerations.
• Handle and support import-related regulatory and operational issues

Leadership & Team Development

• Lead, mentor, and develop the import department team to strengthen operational capabilities and performance standards.
• Manage and oversee a team of subordinates.
• Drive continuous improvement initiatives, operational efficiency, and capability-building programs within the department.
• Foster a collaborative, disciplined, and high-performance working environment.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain, Business Administration, International Trade, Engineering, or related discipline.
• Minimum 10 years of experience in Import Management, preferably within Project Cargo, Heavy Equipment, Trading, or Manufacturing industries.
• Strong knowledge of international trade regulations, customs procedures, shipping documentation, and import compliance.
• Proven experience in managing high-volume import operations and vendor coordination.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Proficient in Microsoft Office and ERP/logistics management systems.

Our client is one of the leading players in the medical devices manufacturing sector. Due to business needs, they are now recruiting a Supply Chain Manager to be part of their Supply Chain team for ongoing transformation projects. They are located in the east.

The Supply Chain Manager's responsible is:

• Lead and oversee daily supply chain operations, including procurement, planning, logistics, and warehouse functions
• Develop and implement supply chain strategies, policies, and SOPs to support business objectives and operational efficiency
• Manage end-to-end supply chain activities, including demand planning, forecasting, procurement, inventory control, warehousing, and logistics
• Lead and develop Procurement and Warehouse teams, driving performance and continuous improvement
• Improve forecast accuracy and optimize inventory planning to minimize excess stock and material wastage
• Manage supplier sourcing, evaluation, negotiations, and performance to ensure a reliable and cost-effective supplier base
• Oversee warehouse and logistics operations, including inventory management, transportation coordination, and operational best practices
• Ensure inventory accuracy through effective stock control, cycle counts, and discrepancy resolution
• Drive supply chain improvement initiatives to enhance efficiency, reduce costs, and improve service levels
• Collaborate with internal stakeholders to support operational and business requirements

Job Requirements:

• Degree in supply chain related discipline
• Min 8 years experience in supply chain within medical devices sector
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

ABOUT YOUR ROLE:

As part of our strategic evolution to strengthen material sourcing across our performance and lifestyle brands, we are creating a dedicated Material Sourcing Manager role to support Smartwool and Icebreaker. This role is designed to unify and elevate material development efforts across these brands, ensuring alignment with business goals, brand identities, and sustainability commitments.

Reporting directly to the Director of Apparel Sourcing, the Material Manager will lead a team focused on building strong partnerships with brand material development and product creation teams. The role will drive material excellence by optimizing supplier performance, enabling innovation, and ensuring timely and compliant material delivery across all apparel categories.

KEY RESPONSIBILITIES

Cross-Brand Partnership & Alignment

• Serve as the central point of contact for material development across Smartwool and Icebreaker.
• Align seasonal material strategies with brand-specific product creation calendars and priorities.
• Facilitate cross-brand collaboration to leverage synergies and share best practices.

Supplier Relationship & Performance Management

• Own supplier relationships and performance across all three brands, using KPIs to drive quality, cost, delivery, innovation, and sustainability.
• Lead supplier negotiations and capacity planning to support seasonal and strategic needs.
• Implement corrective actions and continuous improvement plans with underperforming suppliers.

Material Development & Commercialization

• Oversee development and commercialization of materials, ensuring technical, compliance, and brand standards are met.
• Manage testing, approvals, and documentation within PLM systems.
• Support innovation and differentiation through material capabilities aligned with brand DNA.

Material Supply Optimization

• Monitor material readiness, lead times, and delivery schedules to ensure on-time availability.
• Collaborate with sourcing and planning teams to mitigate risks and optimize supply chain efficiency.
• Support supplier allocation and capacity planning across brands.

Sustainability & Innovation Leadership

• Champion the integration of sustainable and circular materials into the development pipeline.
• Stay ahead of emerging material technologies and supplier innovations to drive brand differentiation.

Team Leadership & Development

• Lead and develop a team of material developers, fostering a culture of accountability, collaboration, and continuous learning.
• Set clear goals, provide coaching and feedback, and support career development.
• Promote an inclusive and innovative team environment that reflects brand values.

WHAT WE WILL BE LOOKING FOR IN YOU:

Technical & Functional Expertise

• Material Knowledge: Deep understanding of textile construction, finishing, dyeing, and performance standards, wool related experience is preferred.
• Supplier Management: Skilled in managing global mill relationships, supplier scorecards, and performance improvement plans.
• Sustainability Expertise: Familiarity with sustainable materials, certifications (e.g., GRS, Bluesign, OekoTex), and circular design principles.

Execution & Operational Focus

• Strong project management and organizational skills.
• Ability to manage multiple development timelines and deliverables.

Collaboration & Communication

• Cross-Functional Partnership: Proven ability to work across product creation, sourcing, planning, and brand teams.
• Influence & Negotiation: Strong stakeholder management and negotiation skills with both internal teams and external suppliers.
• Communication: Clear and persuasive communicator, capable of presenting to senior leadership and external partners.

Leadership & People Management

• Team Leadership: Ability to lead, coach, and develop a team of material developers.
• Performance Management: Set clear goals, provide feedback, and manage performance effectively.
• Decision-Making: Confident in making timely, data-informed decisions under pressure, ability to deal with ambiguity.

WHAT YOU CAN EXPECT FROM US:

• Being a part of a movement that is purpose led which enables us to have a positive impact on communities around the world, it gives greater meaning to the work we do.
• Working with a team of diverse and sharp minds that work with an inclusive and global mindset because our differences are what make us stronger together.
• Providing you with the best in class work environment, well-being policies and workplace flexibility that is about helping you show up and lean into life with your whole self – emotionally, physically and socially.

STATEMENT ON DIVERSITY & INCLUSION

At VF, we foster an inclusive environment that welcomes and values the differences of our associates, customers, suppliers, and communities. VF is an equal opportunity employer. We’re committed to providing equal opportunities in employment and treating our associates and applicants without discrimination on the basis of their race, color, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status or any other legally protected factor.

About Autoclinic

Autoclinic is a premier independent automotive workshop in Singapore specializing in the advanced repair, maintenance, and tuning of continental vehicles, specifically BMW and Porsche. We pride ourselves on delivering dealership-level diagnostics and workmanship with a highly personalized customer experience.

Position Overview

We are seeking a highly experienced, technically exceptional, and leadership-driven Workshop Manager to oversee our workshop operations. You will be responsible for leading a dedicated team of 5 mechanics, ensuring optimal workflow, maintaining stringent quality control, and fostering a culture of continuous learning and strong teamwork.

• Location: Singapore

• Employment Type: Full-time

• Eligibility: Singapore Citizens or Permanent Residents (PR) only

Key Responsibilities

1. Team Leadership & Development

• Lead, mentor, and motivate a team of automotive mechanics.

• Identify skill gaps and implement training and development programs to keep the team updated on the latest BMW and Porsche technologies, diagnostic tools, and repair methodologies.

• Build a cohesive, high-performance team culture rooted in mutual respect, clear communication, and accountability.

2. Workshop Operations & Scheduling

• Manage daily workshop workflow, including careful work planning, job scheduling, and load balancing among mechanics to maximize efficiency and minimize vehicle downtime.

• Supervise complex diagnostic and repair jobs, providing technical guidance on tricky BMW and Porsche cases (e.g., engine overhauls, advanced electrical troubleshooting, transmission issues).

• Maintain strict quality control standards to ensure "right-first-time" repairs and zero back-jobs.

3. Resource & Inventory Management

• Oversee workshop equipment maintenance, ensuring all specialized BMW/Porsche diagnostic tools and machinery are calibrated and well-maintained.

• Coordinate with the parts department to ensure the timely availability of genuine or high-quality OEM parts.

• Enforce strict workplace safety, health (WSH), and cleanliness standards within the workshop.

Requirements & Qualifications

• Nationality: Must be a Singapore Citizen or Permanent Resident (PR).

• Technical Experience: Minimum of 10 years of hands-on experience in the repair, maintenance, and diagnostics of continental cars, with a heavy emphasis on BMW and Porsche models.

• Leadership Experience: Minimum of 5 years of supervisory or managerial experience in an automotive workshop environment.

• Expertise: Deep familiarity with BMW ISTA/IDED, Porsche PIWIS diagnostic systems, and specialized tools. Strong understanding of mechanical, hydraulic, and electrical automotive systems.

• Soft Skills: Exceptional organizational and scheduling skills, strong conflict-resolution abilities, and a proven track record of strengthening team dynamics.

• Communication: Fluency in English (both written and spoken) to effectively communicate with the team and occasionally assist with high-level customer technical consultations.

What We Offer

• Competitive salary package commensurate with experience and expertise.

• Performance-based bonuses and incentives.

• A well-equipped, professional working environment with a focus on high-end vehicles.

• Career stability within a reputable and growing specialist workshop.

How to Apply

Interested candidates who meet all the above criteria are invited to send their updated resume, current/expected salary, and availability to careers@autoclinic.com.

Note: Only shortlisted candidates will be notified.

Our client is one of the leading players in the medical devices manufacturing sector. Due to business needs, they are now recruiting a Supply Chain Manager to be part of their Supply Chain team for ongoing transformation projects. They are located in the east.

The Supply Chain Manager's responsible is:

• Lead and oversee daily supply chain operations, including procurement, planning, logistics, and warehouse functions
• Develop and implement supply chain strategies, policies, and SOPs to support business objectives and operational efficiency
• Manage end-to-end supply chain activities, including demand planning, forecasting, procurement, inventory control, warehousing, and logistics
• Lead and develop Procurement and Warehouse teams, driving performance and continuous improvement
• Improve forecast accuracy and optimize inventory planning to minimize excess stock and material wastage
• Manage supplier sourcing, evaluation, negotiations, and performance to ensure a reliable and cost-effective supplier base
• Oversee warehouse and logistics operations, including inventory management, transportation coordination, and operational best practices
• Ensure inventory accuracy through effective stock control, cycle counts, and discrepancy resolution
• Drive supply chain improvement initiatives to enhance efficiency, reduce costs, and improve service levels
• Collaborate with internal stakeholders to support operational and business requirements

Job Requirements:

• Degree in supply chain related discipline
• Min 8 years experience in supply chain within medical devices sector
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Job Summary

Assist Project Manager/Director in executing Water, Wastewater Treatment, and Power projects by managing procurement, vendor relations, project scheduling, risk mitigation, and coordination across disciplines to ensure timely, budget-compliant delivery and quality outcomes.

Responsibilities

• Assist Project Manager/Director in executing Water and Wastewater Treatment and Power projects to meet schedule and quality standards
• Review customer specifications, commercial and technical documents, and product requirements to ensure project alignment
• Prepare drawing packages, equipment submittals, testing specifications, and engineering documents from suppliers and project personnel
• Plan and develop project and operational procurement management to support project goals
• Identify project risks and liabilities, develop mitigation strategies to avoid liquidated damages
• Collaborate with design engineers to determine equipment needs during project planning, execution, and completion
• Evaluate vendor proposals against project specifications to select suitable suppliers
• Monitor and expedite vendor progress to align with project schedules
• Track and monitor project progress against schedule and budget, providing regular updates
• Engage project teams daily to discuss progress and provide guidance for issue resolution
• Facilitate coordination among disciplines, procurement, and construction groups to ensure seamless job interfacing
• Conduct contract reviews, perform risk analysis, and develop contingency plans to safeguard project delivery
• Prepare project policies focused on quality and safety compliance
• Initiate and lead project kick-off meetings with clients and internal teams to align expectations
• Prepare overall budget cost plans and conduct cost analyses for project financial control
• Monitor and analyze project operations and schedules to ensure timely completion
• Coordinate EPC cost estimation activities to support project budgeting
• Represent the company professionally to clients during project execution
• Control project documents and manage design changes to maintain project integrity
• Prepare project specifications and systems/processes to guide project execution
• Assist in site installation, testing, and commissioning activities to ensure operational readiness
• Oversee procurement of technical equipment based on engineering drawings, specifications, and schedules
• Negotiate pricing, terms, and conditions with suppliers to optimize procurement outcomes
• Coordinate and plan vendor deliveries from multiple locations, consolidating shipments to meet customer deadlines in Hong Kong and AI
• Manage the end-to-end process from purchase order issuance to delivery to overseas customers
• Prepare and deliver daily, weekly, and monthly reports on purchase orders and job progress to management and customers
• Research and analyze supplier performance on quality, cost, delivery, and service to inform procurement decisions
• Participate in preparing safe work, environmental control, and emergency procedures to ensure compliance
• Manage procurement processes including issuing Notice to Produce, coordinating Inspection and Test Plans (ITP), Factory Acceptance Tests (FAT), and delivery to customer sites
• Visit vendor factories/plants to conduct joint inspections, familiarize with key personnel, and assess facilities and capabilities
• Plan delivery schedules to ensure services and equipment reach customer-designated destinations on time
• Book containers and coordinate with logistics suppliers to control project budgets and achieve cost savings on a weekly and monthly basis
• Visit sites locally and overseas to ensure smooth transitions from delivery and warehousing to installation of equipment and services
• Plan and manage installation schedules of equipment at client locations both locally and overseas
• Monitor and control project costs against budgets to maintain financial discipline
• Provide cost estimates for new projects including equipment and manpower requirements
• Apply knowledge of Incoterms to manage international procurement and logistics effectively

Required competencies and certifications

• Bachelor’s Degree in Mechanical Engineering or Environmental Engineering
• Minimum 3 years of experience as Purchasing/Supply Chain Officer in Water, Wastewater Treatment Plant, or EPC (MEP) projects
• Proficiency in MS Office, MS Project, and AutoCAD
• Strong teamwork, organizational, coordination, planning, and interfacing skills
• Ability to adapt to tight deadlines and frequent priority changes

Preferred competencies and qualifications

• None explicitly stated

Company Overview / Employee Value Proposition

TVI PTE LTD is a rapidly expanding Singapore based company with an extensive European and French network of direct Farm produce to Asia. The team comprises passionate and dedicated staff whose first love is fresh produce and the European traditional agriculture evolved with modern farming methods and technology that is environmentally sustainable and yet authentic to its original European roots. We are the sole agents in Asia for a couple of leading Fresh produce brands in France and Europe. We invite likeminded individuals who have the flair and passion for retail but also with the passion to see European fresh produce to Asia, to apply to be part of the exciting and dynamic team.

Job Summary

You will lead and supervise warehouse operations in a cold room environment to ensure accurate stock management and efficient logistics. You will drive compliance with stock allocation and delivery schedules, collaborating with drivers and warehouse specialists to meet revenue targets and operational excellence.

Responsibilities

• Oversee and manage stock movements in the cold room warehouse at Buroh location to maintain operational efficiency
• Verify and approve stock draw out, returns, incoming stock, and ensure stock balances accurately match the warehouse system records
• Roster and supervise on-site warehouse specialists to ensure completion of daily operational tasks without loose ends
• Monitor and enforce compliance of van sales drivers with allocated stock to achieve revenue targets
• Maintain daily updates of stock inventory in the warehouse system and Google Drive for accurate record-keeping
• Communicate effectively in English and Mandarin with various on-ground stakeholders to facilitate smooth operations
• Apply hands-on knowledge of perishables and utilize MS Excel, Google Drive, and IT tools to support warehouse management

Required competencies and certifications

• Valid manual class 3 driving license to operate a 10-footer chiller truck for delivery as needed

Preferred competencies and qualifications

• Previous experience working in perishables or FMCG trade environments, demonstrating familiarity with stock and warehouse operations

About the Role

We are looking for an experienced Deputy Project Manager / Project Manager to support and lead the delivery of railway power supply system projects in Singapore.

This role is suitable for candidates with strong project management experience in railway, infrastructure, or large-scale electrical engineering projects. The successful candidate will be involved in overall project planning, engineering coordination, site execution, stakeholder management, testing and commissioning, and final project delivery.

The position offers the opportunity to take on a key role in major rail infrastructure projects and work closely with clients, consultants, subcontractors, suppliers, and internal teams across the full project lifecycle.

Key Responsibilities

1. Project Management & Delivery

• Support and manage the end-to-end delivery of railway power supply system projects, ensuring compliance with contractual, technical, safety, quality, budget, and schedule requirements
• Assist in overall project planning, execution strategy, resource allocation, risk management, and project reporting
• Manage and monitor project activities across design, engineering coordination, procurement, installation, testing and commissioning, energisation, and handover
• Track project progress and ensure works are carried out in accordance with approved drawings, specifications, construction methodologies, and applicable standards
• Identify project risks, delays, technical issues, and interface challenges, and work with relevant teams to implement mitigation and recovery actions

2. Coordination & Stakeholder Management

• Act as a key coordination point with clients, consultants, subcontractors, suppliers, authorities, and internal project teams
• Coordinate project interfaces across electrical systems, civil works, installation activities, authority requirements, and operational constraints
• Lead or support project meetings, technical discussions, coordination sessions, and management reporting for internal and external stakeholders
• Ensure proper communication and follow-up across all project parties to support smooth execution and timely delivery

3. Planning, Monitoring & Control

• Develop, monitor, and maintain project schedules, manpower plans, work sequencing strategies, and delivery programmes
• Review project performance against timelines and milestones, and provide timely updates to management
• Support site progress monitoring, reporting, and coordination to ensure alignment with project objectives
• Maintain proper project records, reports, trackers, and documentation for ongoing monitoring and control

4. Testing, Commissioning & Commercial Awareness

• Support and lead key project milestones including testing, commissioning, energisation, system coordination, and final acceptance
• Work closely with relevant teams to ensure successful completion of testing and handover activities
• Monitor project cost implications, variation matters, procurement coordination, and commercial issues together with the relevant commercial and project teams
• Support overall project delivery with good awareness of contractual obligations, budget control, and risk management

Requirements

• Degree in Electrical Engineering or a related discipline
• Relevant experience in a Deputy Project Manager, Project Manager, or similar project delivery role within railway, transportation, infrastructure, or large-scale electrical engineering projects
• Strong technical understanding of Low Voltage (LV) and/or High Voltage (HV) systems
• Familiarity with Electrical Services (ES) will be an advantage
• Good knowledge of project planning, construction management, engineering coordination, testing and commissioning, and delivery control
• Experience in coordinating with clients, consultants, subcontractors, suppliers, and relevant stakeholders
• Good commercial awareness with exposure to cost control, progress monitoring, variation matters, and project risk management
• Strong communication, coordination, leadership, and stakeholder management skills
• Able to work effectively in a fast-paced and deadline-driven project environment

Preferred Experience

• Experience in railway power supply systems, rail electrification, traction power, power distribution, or related railway electrical systems
• Familiarity with metro / MRT or public infrastructure project environments in Singapore
• Experience in authority coordination, technical submissions, and stakeholder engagement in regulated project settings
• Experience in leading multidisciplinary teams across engineering, construction, testing, and commissioning stages

What We Are Looking For

We are looking for a candidate who is technically grounded, organised, and confident in managing project delivery from start to finish. The ideal candidate should be able to coordinate effectively across multiple parties, support demanding project milestones, and contribute to the successful delivery of complex infrastructure projects.

What We Offer

• Competitive and negotiable salary package
• Opportunities for exposure to major infrastructure and railway projects
• Structured career development and long-term growth opportunities
• Professional and collaborative work environment built on safety, integrity, and engineering excellence

About Us

China Railway Electrification Engineering Group Co., Ltd. (Singapore Branch) is part of the Fortune Global 500 China Railway Group Limited (CREC).

Established in 2018, our Singapore Branch specialises in electrical and power engineering works for major metro and infrastructure projects across the region.

With a proud heritage dating back to 1958, when CREEG constructed China’s first-ever electrified railway, the company has grown into a comprehensive “10-in-1” enterprise, spanning engineering construction, design, R&D, industrial manufacturing, testing, supervision, logistics, operation & maintenance, real estate, and investment.

We take pride in delivering projects that meet high international standards in safety, quality, and innovation.

• Lead and oversee the Customer Service team supporting Sales and global MNC clients
• Ensure team compliance with SOPs and service KPIs
• Work closely with import and export operations to ensure timely shipment execution
• Manage and align customer expectations with internal operational capabilities
• Liaise with overseas offices and agents on shipment coordination and updates
• Support Sales activities including client engagement, pricing support, and business development
• Investigate service-related issues and implement corrective and preventive actions
• Prepare regular service performance and management reports

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd 
EA License No. 20C0270

About your role: 

In this role, you will lead, develop, and inspire a high-performing team responsible for the deployment, optimization, and readiness of PD tools across the Footwear and Equipment organization, serving as the primary interface between PD and Platform teams. Your leadership will be instrumental in driving the preservation and management of organizational knowledge by ensuring the development, maintenance, and updating of SOPs, as well as standardizing internal processes to minimize knowledge loss and ensure continuity.  

You will champion the development of technical and nurture future talent, particularly in footwear technology, by promoting targeted training and development initiatives. You will ensure the consistent use of best practices, tools, and processes, translating enterprise frameworks and strategic initiatives into practical, brand-relevant solutions for your team and the broader organization.  

Your responsibilities will include (but not limited): 

• Knowledge Preservation  

• Oversee the preservation and management of organizational knowledge to ensure continuity and minimize knowledge loss; 

• Map, standardize, and document internal processes by developing, maintaining, and updating SOPs. 

• Capabilities Development  

• Lead the development of technical skills within the team and nurture future talent with a focus on footwear technology. 

• Drive continuous enhancement of the Product Development team's technical capabilities through targeted training and development initiatives. 

• Define, promote, and ensure the consistent and effective use of best practices, tools, and processes across the organization. 

• Translate enterprise frameworks and strategic initiatives into practical, brand-relevant solutions for the team and broader organization. 

• Drive operational excellence by leading initiatives related to development execution, governance, and reporting. 

• Ensure alignment and collaboration across regions, brands, and vendors to maintain high standards and unified processes. 

• Development KPI Governance & Intelligence  

• Establish and oversee governance of KPIs to measure and drive performance. 

• Support and enforce milestone adherence and execution discipline throughout project lifecycles. 

• Deliver fact-based insights and PD intelligence to enable informed, data-driven decision making. 

• Tools Adoption & Readiness  

• Lead the deployment, optimization, and readiness of Product Development tools, serving as the primary liaison between Product Development and Platform teams (e.g., PxM, PSE). 

• Ensure consistent and effective utilization of tools across teams and functions. 

• Define, align, and promote best practices for tool usage and process implementation across brands in collaboration with platform teams. 

• Own and lead category-specific business initiatives, translating enterprise frameworks into actionable results at the category level. 

• Operational Execution  

• Oversee SMS PO management for all brands, including resolving discrepancies, tracking PR/PO conversion, ensuring PO acknowledgment and system updates, confirming sample packaging, and monitoring shipping and communications with brands/regions. 

• Manage ECN (Engineering Change Notice) data to maintain accuracy and process integrity. 

What we will be looking for in you: 

• Knowledge of the product category within the scope of this role with proven experience - good understanding of manufacturing processes, materials, and construction methods; 

• You will be coaching and developing your team, providing timely constructive feedback enabling them to excel and realize their potential. 

• Proven leadership experience in managing multi-cultural teams and ability to influence stakeholders on a global level to advance business goals. 

• Product Development or Technical expertise will be an advantage. 

• Drive and passion to make a difference, presenting a growth mindset that role models positivity and curiosity to your team and peers. 

• Executive presence – you will be capable of capturing your audience’s attention, being composed and well prepared. 

• Ability to lead, facilitate and champion change. 

• Good business acumen and understanding of the competitive global business environment, as well as an awareness of economic, social and political trends that impact the organization’s global strategy. 

Key Attributes: 

• Embodies the highest level of personal and professional integrity and ethics. 

• Passion for product and a consumer-first mindset; 

• Able to manage complex and conflicting interpersonal interactions with others, solve problems, make decisions, operate independently and with discretion, and work effectively under pressure.  

• Possesses excellent organizational and analytical skills and prioritize and can successfully execute multiple tasks/projects. 

• Able to collaborate with peers and superiors while building relationships with individuals and organizations across the globe.  

• Maintains a global perspective and is culturally sensitive and aware.  

• Demonstrates a creative, energetic, and motivated spirit. 

Desirable Qualifications & Competencies: 

• Bachelor’s degree in Industrial Engineering, Supply Chain, Business, or related field. MBA is a plus; 

• Minimum 7–10 years of experience in the field of process engineering or manufacturing , with at least 3 years in a senior managerial role; 

• Experience working with overseas factories, and a multi-cultural factory management team;  

• Proven experience in leading & developing team. 

• Proficient in Microsoft Office, PLM systems, and production planning tools. 

• Willingness and ability to travel extensively within the region. 

Job Description & Requirements

Contracts

Delivery Orders

Warehousing

Microsoft Office

Tracking

Monitoring

Invoicing

Quotations

Service Agreements

Contracts

Delivery Orders

Warehousing

Microsoft Office

Tracking

Monitoring

Invoicing

Quotations

Service Agreements

Contracts

Delivery Orders

Warehousing

Microsoft Office

Tracking

Monitoring

Invoicing

Quotations

Service Agreements

We welcome and encourage all applicants to apply directly at the LEGO Careers Portal: https://www.lego.com/en-sg/careers/job/distribution-manager-9-months-contract-for-maternity-cover-577829f9b3661000c79ece65a3110000

We are looking for a Distribution Manager ( a maternity cover role with 9 months' contract) to manage our Distribution centre operations and ensuring accurate customer order fulfilment from our Distribution centres. This role is responsible in ensuring that we operate with best-in-class standards at the Distribution centres, optimizing logistics performance and cost, and implementing sustainability initiatives. The Distribution Manager will lead continuous improvement initiatives and ensuring that we maintain and improve our service levels to enable business growth! 

Core Responsibilities: 

Oversee Distribution Centre Operations:  

• Provides governance towards our appointed 3PL, ensuring performance are per service level agreement and follows the LEGO Group’s standards. This includes: 
• Ensuring KPIs (warehouse occupancy, inbound/outbound efficiencies, OTIF, inventory accuracies) are on track. 
• Review short term capacity requirements for DC and optimize inbound-outbound logistics to manage any imbalance situation. 
• Track and manage damaged, quality stocks, scrap and support claims process. 
• Inventory control and management through ensuring proper cycle count and stock take processes by the 3PL. 
• Represent Distribution in BU weekly and monthly operation cadence, review KPIs performance and address any escalations. 
• Lead the LEGO Group/3PL weekly operational meetings, monthly and quarterly Business reviews to ensure service levels are met. 
• Ensure reliable operations and a sound BCP (business continuity process) is activated in situations when needed. 

Procurement of 3PL service and cost management 

• Support the analysis of the distribution centre’s storage, throughput and obtain customer requirements to support the procurement process for selecting and contracting 3PL services. 
• Ensure cost effective operations and distribution spend within budget. 

Business unit: 

• Partner with Business Unit stakeholders to ensure Distribution aligns with business requirements and supports daily operations that facilitate sales and customer service. 

Customer Service: 

• Ensure high levels of customer satisfaction by maintaining accurate order processing at the DC, timely deliveries, and effective communication with BU and customers. 
• Collaborate with Customer-Logistics team to manage any value-added services required to serve our customers. 

Compliance:  

• Ensure compliance with all relevant regulations, safety standards, and company policies. 

Reporting and monitoring:  

• Ensure monthly, weekly and daily reports on distribution centre performance are in place, including key metrics are accurately captured. 

Continuous Improvement:  

• Partner with Procurement team and 3PL to identify opportunities for continuous improvement in enhancing efficiencies, reduce costs and improve distribution performance. 

Do you have what it takes? 

• Bachelor’s degree in supply chain management, Logistics, Industrial Engineering, or a related field. 
• Minimum 7- 10 years of experience in distribution, logistics, or supply chain operations. 
• Proven track record in managing 3PLs, driving performance improvements, and implementing best practices. 
• Strong knowledge of FMCG-specific logistics challenges, including high volumes, small deliveries, high SKU turnover, and promotional demand spikes. 
• Demonstrated experience in managing stakeholders, working in a diverse and multi-functional working environment. 
• Strong problem-solving skills, experienced in mining insights from various data sources, and strong presentation skills. 
• Team oriented, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently. 
• APICS CLTD, CPIM, CSCP, certification is a plus. 
• Experience with WMS, TMS, and ERP systems; proficiency in data analysis tools (e.g., Power BI, Tableau) is a plus. 
• Some level of knowledge in SAP Sales and Distribution module is a plus 
• Experience in leading digital transformation and sustainability initiatives in logistics is a plus. 

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Brief Summary:

• Basic $5500 - $7000
• Mon to Fri: 9.00am - 5.30pm, Alt Sat: 9.00am - 1.00pm
• Location: Changi Alps (Transport provided at Tampines MRT & Tanah Merah MRT)
• Permanent Role + AWS + VB + 18AL

Job Responsibilities:

• Manage the Airfreight Department, overseeing Customer Service, Billing, and Operations.

• Ensure customer KPIs are aligned and consistently met with internal and external stakeholders.

• Conduct regular customer visits to review service standards and address performance gaps.

• Lead MBR/QBR sessions to review account performance and drive improvement actions.

• Lead and coach the team to meet customer requirements and operational targets.

• Manage department P&L, including cost control and profitability tracking.

• Monitor monthly AR with Finance and relevant stakeholders to ensure timely collections.

• Serve as the escalation point for customer complaints and corrective action requests (CAR).

Requirements:

• Diploma/Degree in Business, Logistics, Supply Chain Management, or related fields.
• 5–10 years of airfreight import operations experience, with at least 2–3 years in a supervisory/manager role

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Company Overview

TONG TAR TRANSPORT SERVICE PTE LTD is a transportation company specializing in moving people safely. We prioritize safety and customer satisfaction in delivering reliable transport services.

Job Summary

You will independently manage transport operations for the school transport division, focusing on customer service, route planning, crew management, and driving process improvements to ensure safe, efficient, and high-quality service delivery.

Responsibilities

• Strategize, plan, and execute transport operations to ensure smooth and efficient service delivery
• Lead and manage coordinators and bus crew, both internal and external, to maintain operational effectiveness
• Receive and process route orders and onboard passengers according to established procedures
• Communicate with customers and stakeholders to address queries and facilitate onboarding processes
• Plan and assign routes to appropriate drivers, ensuring optimal route coverage and safety
• Lead training sessions to uphold service quality standards among transport crew
• Proactively handle customer feedback, queries, and complaints to enhance service satisfaction
• Adopt and promote IT tools and technology to improve workflow and train crew members accordingly
• Maintain focus and multitask effectively to meet customer deliverables under pressure
• Demonstrate a good sense of road direction to support route planning and driver coordination
• Exhibit a positive, willing attitude as a learner, worker, and leader within the team

Responsibilities

• In charge of generate financial models for pricing, perform sensitivity and stress analysis and debt financing schedules. 
• Responsible in financial models also for business plans and cashflow forecasting
• In charge of assisting to prepare proposals, terms sheets and letters of intent for aircraft lease and acquisition transactions
• Responsible in analysing transaction opportunities and make recommendations to the management team
• In charge of assisting to prepare financial analysis of proposals and summarise deal terms for management decision making
• Responsible in managing all phases of the aircraft leasing renewal, purchase, sale andtransition transactions to ensure appropriate outcomes and deliverables
• Coordinates with legal, finance, sales and technical teams on transaction management
• Participatesin lease, sale and purchase negotiations
• Supportsthe transaction lawyers in documentation and closing for aircrafacquisition, lease and sale transactions
• In charge of assisting to provide documentation to lease management team to file and update lease management system
• Prepares information for management reporting on lease function as required
• Other support duties or assignments as required

Requirement:

• Min Degree in Engineering / Finance / Accounting or related disciplines. 
• Min 5 years’ experience in aviation leasing industry or M&A advisory services
• Proficiency and relevant experience in financial modelling is an advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 65135697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. LtdEA License No: 17C8900

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $3500-$5000

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Air Import Assistant Manager

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $3500-$5000

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.