About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide.

About the Team

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Singapore and Malaysia identified as key growth markets, we are expanding our commercial team to capture this opportunity.

The Opportunity

As the Leader for Flights in Singapore and Malaysia, you will play a pivotal role in shaping Agoda's market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.

You will operate with end-to-end ownership of the Singapore and Malaysia market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda's commercial face in-market, working directly with C-level executives of our partners across Singapore, Malaysia, and China, supported by global teams across Product, Marketing, Finance, Legal, and more.

Key Responsibilities

• Set the strategy: define and execute market strategies for Singapore and Malaysia, while managing key airline partner relationships across the China market, balancing growth, profitability, and long-term competitive positioning
• Lead commercial negotiations: own pricing, availability, and commercial terms with airline partners across Singapore, Malaysia, and China to maximize Agoda's competitiveness
• Be the market voice: act as the go-to expert on Singapore and Malaysia aviation and online travel — including the China-based partners within scope — sharing insights with internal teams and shaping Agoda's product and growth strategy
• Deliver partner success: build deep, trusted executive-level relationships with suppliers across Singapore, Malaysia, and China, driving joint initiatives that enhance distribution, revenue, and customer experience
• Drive execution excellence: ensure partners' day-to-day needs are met by collaborating with Agoda's regional supply teams, operations, and product specialists
• Analyze and optimize: use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly
• Innovate at scale: conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth

Requirements

• 5+ years of experience in the Flights, OTA, or airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Singapore, Malaysia, and China markets highly preferred)
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution
• Commercial acumen with the ability to balance short-term results and long-term market building
• Strong executive presence and communication skills; able to manage complex conversations at senior levels
• Proficiency in English and Mandarin is required to manage partner relationships (in Singapore, Malaysia, and China markets) and communicate effectively across regional and global teams
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions

We welcome applications from Singaporeans, Singapore Permanent Residents, and candidates of all backgrounds who meet the job requirements. Agoda is an equal opportunity employer committed to a diverse and inclusive workplace.

Job Summary

We are looking for a Driver cum Warehouse & Logistics Assistant to handle deliveries, warehouse operations, inventory management, and on-time shipments. The ideal candidate needs to have a clean driving record, solid logistics experience, strong communication skills, and can work independently in a fast-paced environment.

Responsibilities

• Delivery Operations: Drive and deliver goods safely and on schedule to customers
• Warehouse Management: Handle daily receiving, picking, packing, and shipping of products to meet delivery timelines
• Sales Coordination: Liaise with the sales team to align warehouse activities with sales orders and ensure timely order fulfillment
• Inventory Control: Maintain accurate inventory records and conduct regular stock counts to ensure availability and accuracy
• Safety Compliance: Follow and enforce warehouse safety protocols, and recommend improvements to minimize risks and maintain a safe workplace
• Quality Checks: Perform electrical testing on products as part of warehouse operations to ensure quality and compliance with standards
• General Support: Carry out other warehouse and logistics-related tasks as assigned to support overall operations

Required competencies and certifications

• Hold a valid Class 3 driving licence and forklift license to operate warehouse vehicles safely and legally
• Possess a minimum of 2 years of warehouse and logistics experience to effectively manage warehouse tasks
• Demonstrate proficiency in MS Office and computer applications to maintain records and communicate efficiently
• Apply electrical knowledge to perform testing and support warehouse operations safely
• Communicate clearly and collaborate with team members to ensure smooth warehouse workflow
• Work independently and manage stress effectively to maintain productivity in a fast-paced environment

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight, rates, and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Requirements

- PC-liberate and comfortable using or learning software

-Team Player and able to work independently

-Detail oriented, meticulous and self motivated

-Demonstrates a strong sense of urgency and responsibility in completing work tasks

-At least 1-2 years of working experience. Candidates without prior experience are welcome to apply

-Prior work experience in this industry is not required, but will be advantageous if have

Working hours:

Shift Timing:

• Mon – Fri | 9:00am – 6:30pm

• Mon – Fri | 3:00pm –12:30am

• Mon – Fri | 6:00pm – 3:30am

• Position : Air Freight Operations Assistant (Import/Export)
• Location : Changi Cargo ( Direct bus from Tampines East MRT/Pasir Ris)
• Working hours : Monday - Friday, 9.00am - 6.00pm, Alternate Saturday 9am-1pm after probation Salary(commensurate on experience) : Up to $3500 + Performance Bonus + 12 days Annual leave
• Duration : Permanent
• Industry : Logistics / Freight Forwarding

Main Responsibilities:

• Handle day-to-day airfreight export and import operations
• Coordinate with airlines, agents, transporters, and customs
• Prepare documents such as AWB, export/import permits, and declarations
• Monitor cargo movements and ensure timely delivery
• Communicate with customers and vendors on shipment status
• Manage shipment bookings and space arrangements
• Ensure compliance with DG (Dangerous Goods) and airfreight regulations
  

Requirements:

• Minimum ITE/Diploma in related field.
• Minimum 1–2 years of experience in airfreight operations (import/export)
• Knowledge of airfreight documentation and customs procedures

Email to joie@searchpersonnel.com.sg 

Do visit www.facebook.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

* Deliver goods to customers.
* Loading and unloading gooods
* Packing and checking stock
* Assist in warehouse operations
* Ensure timely delivery

Requirements
* Singapore Class 3 Driving Licence
* Basic warehouse experience preferred
* Responsible and punctual

HonestAbove is Singapore's growing food logistics company, delivering fresh ingredients to restaurants, kopitiams, coffee shops, and food vendors across the island in the early-morning window (1 AM to 11 AM). We are seeking an experienced and hands-on Supply Chain Manager to lead our end-to-end food logistics operations and coordinate our early-morning driver fleet.

This role is ideal for a logistics professional who thrives in fast-paced, time-critical, food-grade operations and enjoys both strategic planning and operational execution.

KEY RESPONSIBILITIES

Supply Chain & Procurement (approx 40%)

- Manage end-to-end food ingredient supply chain from supplier sourcing to last-mile delivery

- Negotiate commercial terms with food suppliers and distributors

- Forecast demand based on client orders and seasonality

- Track inventory levels, manage stock rotation, and minimize wastage

- Monitor cold-chain integrity and food safety compliance

Dispatch & Fleet Operations (approx 40%)

- Plan and oversee daily delivery routes for the Class 3 driver fleet (both employees and independent contractors)

- Coordinate the early-morning shift (1 AM to 11 AM) operations directly from the warehouse

- Optimize trip sequencing to meet client delivery time windows

- Monitor driver performance, on-time delivery KPIs, and vehicle utilization

- Manage vehicle maintenance schedules, fuel and charging coordination, and incident response

People & Process Management (approx 15%)

- Lead and develop a team of 5 to 15 drivers (employees and independent contractors)

- Conduct driver onboarding, briefing, and performance reviews

- Establish standard operating procedures (SOPs) for dispatch, food handling, and reporting

- Liaise with HR on OPW (Occupational Progressive Wage) compliance, CPF filings, and Singapore Employment Act matters

Client & Stakeholder Management (approx 5%)

- Be the primary operational contact for key food vendor clients

- Resolve delivery issues, complaints, and emergency requests

- Identify upsell opportunities and report client feedback to management

REQUIREMENTS

Must-Have:

- Diploma or Degree in Supply Chain Management, Logistics, Business, or related field

- Minimum 5 years of supply chain or logistics management experience, preferably in food, FMCG, or last-mile delivery

- Strong understanding of Singapore food safety regulations (SFA), Land Transport Authority rules, and Class 3 commercial vehicle operations

- Proven experience managing a driver or dispatch team

- Excellent communication in English; Mandarin Chinese is highly preferred to coordinate with Mandarin-speaking drivers

- Ability and willingness to work the early-morning operational shift (occasional 12 AM to 8 AM presence required)

Good-to-Have:

- Experience with OPW (Occupational Progressive Wage) compliance for drivers

- Familiarity with route-optimization software (e.g. Onfleet, Routific, OptimoRoute)

- Background in cold-chain logistics

- Experience with HACCP or ISO 22000 food safety frameworks

- Prior experience with independent contractor (gig-economy) workforce models

WHAT WE OFFER

- Competitive salary: SGD 8,000 to 13,000 per month (commensurate with experience)

- Variable performance bonus (subject to company performance)

- Annual leave, sick leave, public holidays per Singapore Employment Act

- CPF (Employer and Employee) per statutory rates

- Work Injury Compensation Insurance (WICA) coverage

- Mobile phone allowance

- Career growth opportunity in a fast-growing food logistics company

ABOUT HONESTABOVE

HonestAbove Pte. Ltd. (UEN 202415853R) is a Singapore-incorporated food logistics company specializing in early-morning B2B food ingredient delivery. We service restaurants, kopitiams, coffee shops, and food vendors across Singapore, operating a Class 3 delivery fleet on a 1 AM to 11 AM operational window. We are committed to OPW-compliant employment practices, Singapore food safety standards, and providing reliable on-time delivery to our valued clients.

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Position: Air Freight Manager
Salary: up to $7000
Working Day: 5.5 Days
Working Hour: 9am-5.30pm | 9am-1pm (Alt Sat
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Overseeing, mentoring, and assisting the Airfreight Import Customer Service team while making sure employees effectively handle all import procedures.
• Keep an eye on all daily import operations, such as billing, job closure, customs compliance, shipment documentation, and carrier coordination. Make ensuring that defined procedures and service standards are followed.
• Determine operational bottlenecks, put process enhancements into place, and assist efforts to improve workflow effectiveness.
• Monitor team performance in relation to SLAs and KPIs, give comments, and report problems to the manager when necessary.
• Respond to complicated import-related consumer questions and, if necessary, act as a point of escalation for service problems.
• To guarantee that import shipments are executed smoothly, coordinate with Customs, Airfreight Operations, and other departments.
• Support the establishment and implementation of import customer service policies and guarantee staff compliance with internal procedures and regulatory standards.

Qualifications & Requirements:

• Demonstrated capacity to manage a group of people and improve KPI performance. (15-18 employees in customer service)
• Strong proficiency with all aspects of air import procedures. (local operations in singapore)

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Supply Chain Manager (End to End Process) | Up till $7000 basic + Variable Bonus

• Working days: 5 days work week, Monday to Friday, 8.30am to 5.30pm

• Working location: Yishun 

Responsible

• Lead and manage the Procurement and Logistics teams (approximately 30 employees).

• Oversee end-to-end supply chain operations, including procurement, inventory, logistics, and distribution.

• Drive operational efficiency, cost optimization, and process improvements.

• Develop and implement supply chain planning and forecasting strategies.

• Ensure compliance with safety standards, regulations, and company policies.

• Manage supplier and vendor relationships, including contract negotiations and performance monitoring.

• Monitor inventory levels to ensure product availability while minimizing excess stock.

• Analyze supply chain performance and prepare management reports using KPIs.

• Lead continuous improvement, automation, and system enhancement initiatives.

• Collaborate with Sales, Finance, HR, and other departments to support business objectives and ensure smooth operations.

Qualifications:

• Diploma/Bachelor’s degree in Supply Chain Management, Logistics or equivalent

• Minimum of 10 years of experience in supply chain management, with at least 3 years in a management position.

• Proven experience managing a team of 20+ individuals, preferably across supply chain functions.

Key Requirements

• 8–15 years of experience in supply chain operations (planning, logistics, procurement, warehousing, or regional operations)
• Proven record of driving operational improvements or transformation initiatives
• Strong stakeholder management across functions and customer-facing environments
• Hands-on experience with digital tools and practical application of AI in daily work

Operational & Gemba Mindset

• Deep understanding of real operations through site observation
• Identify bottlenecks and inefficiencies on the ground
• Translate operational insights into system- and process-level improvements

AI & Digital Application Mindset

• Strong interest and passion for applying AI in real operational contexts
• Practical use of AI, automation, analytics, or digital tools
• Ability to redesign workflows through automation and decision support

Business–AI Bridge (50/50 Capability)

• Operate effectively across both supply chain and AI/digital domains
• Translate business problems into structured workflows or AI use cases
• Use AI as a core tool to deliver measurable outcomes

Airfreight Forwarding Manager (Import CS)
Salary: $5,000 – $7,000
Working Hours: Mon - Fri: 9:00am - 5:30pm, Alternate Sat: 9:00am – 1:00pm
Location: Changi

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279