About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate will be responsible for driving the growth and performance of assigned product categories through a structured category management approach. This role focuses on enhancing financial results, strengthening customer appeal, improving market competitiveness, and optimising overall category productivity.

This role is based in Tampines North.

Key Responsibilities

International Sourcing

• Develop and execute international sourcing strategies in collaboration with the Commercial team to support category growth, margin improvement and range objectives.
• Drive end-to-end margin improvement by increasing direct import penetration in identified strategic categories through sourcing optimisation, improved commercial terms and reduced reliance on intermediaries.
• Establish, expand and manage a robust network of overseas suppliers, manufacturers, consolidators and trading partners to ensure supply continuity, cost competitiveness and scalability.
• Identify, evaluate and onboard overseas suppliers and products through structured due diligence processes, ensuring alignment with category strategies, market demand, quality standards, food safety, ethical sourcing and regulatory requirements.
• Lead end-to-end supplier negotiations covering pricing structures, commercial terms, minimum order quantities (MOQs), lead times, production capacity, service levels and supply continuity commitments, with a focus on optimising total landed cost and mitigating supply risk.
• Monitor and analyse global and regional FMCG trends, consumer demand shifts and competitor sourcing activity to identify sourcing opportunities that support range innovation, differentiation and long-term category growth.
• Build and maintain strong, collaborative relationships with overseas suppliers and sourcing partners, ensuring effective communication, performance management, issue resolution and continuous improvement across cost, quality and service delivery.
• Propose, plan and attend relevant overseas trade fairs (e.g. Thaifex, Anuga, SIAL) to identify new sourcing opportunities, evaluate emerging trends and support category range development initiatives.

Demand & Supply Planning

• Develop and maintain accurate, data-driven demand forecasts and supply plans for all imported ranges, incorporating historical sales performance, promotional calendars, seasonal patterns, market intelligence and agreed category plans.
• Perform end-to-end order cycle management for inventory, including coordination with suppliers and distribution centres to ensure timely delivery of goods to island-wide stores.
• Translate category strategies, promotions and festive programmes into clear, executable supply and replenishment plans.
• Maintain close awareness of market and supply conditions (e.g. supply constraints, raw material shortages, production issues, geopolitical or logistics disruptions) that may impact product availability or lead times.
• Partner with overseas suppliers to validate production capacity, stock availability, lead times and shipment schedules, and proactively flag supply risks with recommended mitigation or alternative sourcing plans.
• Optimise inventory levels by balancing service level targets, shelf-life constraints, MOQs, lead times and working capital considerations, ensuring healthy inventory turns.
• Proactively monitor store-level on-shelf availability and identify root causes of out-of-stock (OOS) situations; develop and implement corrective actions to reduce OOS duration and recurrence.
• Actively manage inventory health, including excess, slow-moving and discontinued imported SKUs, and define exit strategies timely in collaboration with Commercial teams.

Import Operations & Compliance

• Own end-to-end import planning and execution, from purchase order placement through shipment coordination, customs clearance and delivery to distribution centres.
• Coordinate with overseas suppliers, freight forwarders, shipping lines and distribution centres to plan, track and optimise shipment schedules, ensuring on-time arrival and efficient inbound handling.
• Track and manage all import shipments end-to-end, providing clear visibility on shipment status, delays, variances and exceptions, and proactively escalating issues with corrective actions.
• Oversee the preparation, submission and maintenance of import licences, permits and regulatory documentation, ensuring audit readiness and adherence to internal governance standards.
• Govern import-related costs, including freight, duties, demurrage and detention (D&D), and work closely with Distribution Centres to minimise total landed and handling costs.
• Ensure timely payment closure and statement of account (SOA) reconciliation with overseas suppliers, freight forwarders and service providers.
• Ensure full compliance with all import-related customs, licensing, permit, food safety and regulatory requirements governing the importation of FMCG goods, in close collaboration with the Regulatory Affairs and Food Safety teams.

Qualifications

• Bachelor's degree in Business Administration and/or any related field is preferred.
• Minimum 3 years of experience in Category Management, Procurement, and/or similar role.
• Great commercial acumen with a track record of delivering sales and profit improvements.
• Possesses solid knowledge and experience in sourcing or buying.
• Demonstrates good communication and negotiation skills.
• Excellent stakeholder management with the ability to build and maintain effective working relationship.

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Architectural Manager

• Office at: CHANGI BUSINESS PARK {Expo MRT}
• Work both in the office and at project sites
• Mon to Fri, from 8.30am to 5.15pm
• Salary is up to $8,500

Job Role
An Architectural Manager oversees the entire architectural scope of projects, from design coordination and shop drawing approval to on-site execution, ensuring compliance with specifications and building regulations.

Job Responsibilities:

• Lead the architectural planning and design phases for large-scale mega projects, ensuring innovative solutions that align with client expectations and regulatory requirements.
• Manage the architectural project lifecycle, including scheduling, budgeting, and resource allocation, ensuring all project milestones are achieved on time and within budget.
• Review and validate architectural designs, ensuring they are practical, sustainable, and in compliance with local building codes and safety standards.
• Establish and enforce quality assurance protocols throughout the project, ensuring all architectural work meets the prescribed standards and complies with regulatory requirements.
• Provide mentorship and guidance to junior architects and design staff, promoting professional development and fostering a collaborative team environment.
• Collaborate with safety teams to implement comprehensive safety plans and ensure adherence to safety protocols on-site during all architectural activities.
• Other duties as assigned by the HOD - Engineering or Project Management Team.
  

Job requirements:

• Bachelor’s Degree in Architecture, Civil Engineering, or a related field.
• Minimum of 10 to 15 years of progressive experience in architecture and design management, experience with A1 contractors is preferred.
• Proficiency in architectural design software (e.g., AutoCAD, Revit, BIM Navisworks) and Microsoft Office Suite.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Pricing & Procurement
• Manage air freight pricing including spot quotations, tariff rates, and contract pricing
• Lead airline rate procurement to ensure competitive and market-aligned pricing
• Negotiate rates, space allocations, and capacity commitments with airlines, GSAs, and partners
• Optimise pricing structures to maximise profitability and margins

Business Development, Commercial Support & RFQ Management
• Identify and develop new business opportunities through analysis of market freight data and pricing strategies
• Drive customer acquisition through proactive and competitive pricing solutions
• Lead and support RFQs, tenders, and bidding processes for both new and existing accounts
• Work closely with Sales teams to strengthen pricing strategies and improve win rates
• Deliver timely pricing support aligned with customer and business requirements

Market Intelligence & Analysis
• Monitor market trends, rate movements, and competitor pricing
• Identify opportunities to improve pricing competitiveness
• Maintain visibility of airline costs, routes, and capacity conditions

Carrier Management & Coordination
• Build and maintain strong relationships with airlines, GSAs, and strategic partners
• Communicate updates on surcharges, market changes, and carrier notices
• Optimise load planning and space utilisation based on daily allocations

Internal Collaboration & Compliance
• Collaborate with Operations, Sales, and overseas offices to align pricing strategies
• Ensure compliance with internal pricing policies and approval processes
• Maintain and update pricing systems, databases, and tools for efficiency
• Support resolution of customer escalations related to pricing and capacity issues

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Brief Summary:

• Basic $5500 - $9000
• Mon to Fri: 9.00am - 5.30pm, Alt Sat: 9.00am - 1.00pm
• Location: Changi Alps (Transport provided at Tampines MRT & Tanah Merah MRT)
• Permanent Role + AWS + VB + 18AL

Job Responsibilities:

• Manage the Airfreight Department, overseeing Customer Service, Billing, and Operations.

• Ensure customer KPIs are aligned and consistently met with internal and external stakeholders.

• Conduct regular customer visits to review service standards and address performance gaps.

• Lead MBR/QBR sessions to review account performance and drive improvement actions.

• Lead and coach the team to meet customer requirements and operational targets.

• Manage department P&L, including cost control and profitability tracking.

• Monitor monthly AR with Finance and relevant stakeholders to ensure timely collections.

• Serve as the escalation point for customer complaints and corrective action requests (CAR).

Requirements:

• Diploma/Degree in Business, Logistics, Supply Chain Management, or related fields.
• 5–10 years of airfreight import operations experience, with at least 2–3 years in a supervisory/manager role

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Our client is one of the leading players in the medical devices manufacturing sector. Due to business needs, they are now recruiting a Supply Chain Manager to be part of their Supply Chain team for ongoing transformation projects. They are located in the east.

The Supply Chain Manager's responsible is:

• Lead and oversee daily supply chain operations, including procurement, planning, logistics, and warehouse functions
• Develop and implement supply chain strategies, policies, and SOPs to support business objectives and operational efficiency
• Manage end-to-end supply chain activities, including demand planning, forecasting, procurement, inventory control, warehousing, and logistics
• Lead and develop Procurement and Warehouse teams, driving performance and continuous improvement
• Improve forecast accuracy and optimize inventory planning to minimize excess stock and material wastage
• Manage supplier sourcing, evaluation, negotiations, and performance to ensure a reliable and cost-effective supplier base
• Oversee warehouse and logistics operations, including inventory management, transportation coordination, and operational best practices
• Ensure inventory accuracy through effective stock control, cycle counts, and discrepancy resolution
• Drive supply chain improvement initiatives to enhance efficiency, reduce costs, and improve service levels
• Collaborate with internal stakeholders to support operational and business requirements

Job Requirements:

• Degree in supply chain related discipline
• Min 8 years experience in supply chain within medical devices sector
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Highlights:

• Permanent job opportunity
• 5.25 days work week, normal office working hour
• Great remuneration & benefits (with AWS and Variable Bonus)
• Great career progression
• Location: East

Responsibilities:

• Team Leadership: Lead, mentor, and support the Airfreight Import Customer Service team to ensure staff effectively manage the full end-to-end import process.
• Operational Management: Oversee day-to-day import activities encompassing shipment documentation, carrier coordination, customs compliance, billing, and job closure, while upholding service standards and established procedures.
• Process Optimisation: Proactively identify operational inefficiencies, drive process improvements, and support initiatives aimed at enhancing overall workflow productivity.
• Performance Management: Monitor team performance against SLAs and KPIs, deliver constructive feedback, and escalate issues to the Manager where necessary.
• Customer Escalation Handling: Manage complex import-related customer enquiries and act as the first point of escalation for service-related concerns requiring senior intervention.
• Cross-Functional Coordination: Work closely with Airfreight Operations, Customs, and relevant internal departments to facilitate the seamless execution of import shipments.
• Compliance & Governance: Support the development and enforcement of import customer service policies, ensuring team adherence to internal procedures and applicable regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Good problem-solving and decision-making skills, with the ability to support operational improvements.
• Effective communication and interpersonal skills to manage team and customer interactions.
• Ability to motivate staff and ensure consistent service quality.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to dicksern@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

This is a non-traditional Supply Chain Finance Manager role requiring a distinctive blend of finance, supply chain, industrial operations, and digital transformation expertise. The role acts as a bridge across finance, supply chain, agriculture (source), and industrial operations, with a focus on commodity risk management, capital governance, finance systems transformation, analytics, and decision support.

Responsibilities:
Commodity Risk Management

• Educate and influence senior stakeholders to embrace and support the adoption of the Commodity Risk Management Programme.
• Lead month-end close activities in relation to commodity accounting, hedge evaluation and reporting.
• Proactively partner with procurement to identify risk and opportunities for covered and uncovered commodities and establish program to mitigate inflation risk associated with Commodities (oil, metal, raw materials, paper, plastic).
• Ensure and maintain full hedge accounting compliance and application of IFRS 9.
• Perform Commodity Price Forecast, supporting with insights and analysis.
• Act as a key point of contact for commodity risk management between internal parties (procurement, corporate finance, division finance, internal audit) and external parities (external audit and consultants.).

Capital / Asset Management

• Drive CAPEX governance across source sites and commercial units in conjunction with Engineering. 
• Setting up of new CAPEX forecast and management system enhancing forecast accuracy (+/- 5%).
• Periodic validation of Fixed Asset register in Source Sites.
• Adherence of accounting policies for provisions/accruals for Asset write-off.

Finance Systems & Digital Transformation

• Lead digital transformation initiatives across supply chain & procurement finance.
• Build dashboards and reporting tools from scratch using Power BI with ongoing improvements.
• Lead forecast simplification projects, including Hyperion standardization, data analytics, and visualization tools.
• Establish KPI frameworks and scorecards in supply chain/procurement finance.
• Conduct root cause analysis on ocean freight and logistics cost drivers.

Business Partnering

• Partner with functional stakeholders across source locations, procurement and operations.
• Drive adoption of systems and processes across regions.

Skills & Qualifications:

• Bachelor and/or Masters degree in at least two of the following disciplines: Finance, Engineering, Technology, or Information Technology. Masters degree is preferred.
• Relevant experience in Supply Chain Finance with exposure to agriculture and industrial operations
• Understanding of ocean freight and supply chain cost drivers
• Highly proficient in Power BI with experience building dashboards
• Proven track records in digital transformation initiatives
• Strong KPI management and root cause analysis capability
• Excellent stakeholder management and analytical skills
• Ability to travel to rural locations at least 20% of the time

Position: Air Freight Manager
Salary: up to $7000
Working Day: 5.5 Days
Working Hour: 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Overseeing, mentoring, and assisting the Airfreight Import Customer Service team while making sure employees effectively handle all import procedures.
• Keep an eye on all daily import operations, such as billing, job closure, customs compliance, shipment documentation, and carrier coordination. Make ensuring that defined procedures and service standards are followed.
• Determine operational bottlenecks, put process enhancements into place, and assist efforts to improve workflow effectiveness.
• Monitor team performance in relation to SLAs and KPIs, give comments, and report problems to the manager when necessary.
• Respond to complicated import-related consumer questions and, if necessary, act as a point of escalation for service problems.
• To guarantee that import shipments are executed smoothly, coordinate with Customs, Airfreight Operations, and other departments.
• Support the establishment and implementation of import customer service policies and guarantee staff compliance with internal procedures and regulatory standards.

Qualifications & Requirements:

• Demonstrated capacity to manage a group of people and improve KPI performance. (15-18 employees in customer service)
• Strong proficiency with all aspects of air import procedures. (local operations in singapore)

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system