Total 791 Quality Assurance / Control job vacancies

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Summary

You will perform quality testing and inspection tasks, maintain workplace cleanliness, and support operational needs through shift work and assigned duties.

Responsibilities

• Conduct quality testing and inspection to ensure product standards are met
• Perform general housekeeping to maintain a clean and safe workplace environment
• Commit to working 12-hour shifts as required to support operational demands
• Complete ad-hoc tasks assigned by supervisors promptly and accurately
• Use computer skills to operate Microsoft Office applications (Excel, Word, PowerPoint) for reporting and documentation
• Apply attention to detail to identify and report quality issues and maintain accurate records

Preferred competencies and qualifications

• Completed O-Level or equivalent education
• Experience in administrative tasks to support operational workflows

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 5 years of experience in QMS, AS9100, NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.  

Job's mission

As a Senior Engineer, Supplier Quality within ASM’s Global Quality team, you play a key role in ensuring manufacturing excellence across internal sites and contract manufacturers. Working closely with engineering, manufacturing, and field service teams worldwide, you help resolve complex quality issues, drive continuous improvement, and strengthen quality systems aligned with ASM’s technology roadmap. Your work directly contributes to customer satisfaction, product reliability, and operational excellence in high‑tech manufacturing environments.

What you will be working on

• Create detailed and well‑structured inspection plans, partnering with cross‑functional teams to improve assembly processes, testing, and product quality.
• Lead customer escalations and feedback, working with manufacturing sites, contract manufacturers, and field teams to define clear problem statements.
• Investigate non‑conformances using structured problem‑solving methodologies, including 8D, and implement corrective and preventive actions to prevent recurrence.
• Prepare clear and comprehensive quality reports for internal stakeholders, including field service teams.
• Identify manufacturing gaps with internal teams and contract manufacturers, driving corrective actions and systematic continuous improvement.
• Track, analyze, and report quality metrics, recommending actions to achieve defined quality targets.
• Conduct product and process audits prior to shipment to ensure compliance with customer and quality requirements.
• Manage onsite customer audits and ISO certification audits at manufacturing sites, following up on action items through closure.
• Perform periodic ISO 9001 audits at contract manufacturers and ensure timely CAPA implementation.
• Measure contract manufacturer performance through monthly quality metrics and quarterly scorecards.

What we are looking for

• Bachelor’s degree in Mechanical, Electrical, Electronic, or Quality Engineering, or a related engineering discipline.
• Minimum 5 years of experience in quality engineering in a semiconductor equipment or high-tech manufacturing industries
• Experience supporting internal audits, certification audits, and/or customer audits.
• Familiarity with operational excellence tools such as Lean manufacturing, FMEA, SPC, PDCA, 8D problem solving, and Six Sigma.
• Strong problem‑solving and analytical skills, with hands‑on experience applying structured methodologies such as 8D.
• Clear and effective communication skills for collaboration with both internal and external stakeholders.
• Ability to work independently and manage multiple priorities in a global, cross‑functional environment.
• Proficiency in written and spoken English.

What sets you apart

• ISO 9001 internal auditor or lead auditor certification.
• Leadership exposure in customer escalation management.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

Responsibilities

• Develop, implement, and monitor quality assurance procedures for food processing and export operations.
• Ensure compliance with Singapore Food Agency (SFA), HACCP, halal, and food safety regulations.
• Conduct inspections of raw materials, production processes, and finished products to ensure quality standards are met.
• Maintain quality documentation, records, and reports.
• Investigate customer complaints and quality issues and implement corrective and preventive actions.
• Coordinate with production and warehouse teams to maintain product quality.
• Support internal and external audits and continuous improvement initiatives.
• Train staff on food safety and quality assurance procedures.

Requirements

• Diploma in Biomedical Science, Food Science, Biotechnology, Applied Science, or a related field.
• Knowledge of food safety and quality management systems.
• Proficient in Microsoft Office applications.
• Able to work independently and communicate effectively with different departments.
• Experience in the food manufacturing or food export industry is an advantage.

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Quality Assurance Specialist (7-Month Contract)

Raffles Place

8 Months Contract

$3000 to $4000

• Execute reviews independently and efficiently, including audit planning and key control evaluation and testing.
• Assess the effectiveness and efficiency of control processes, with a view to provide value-added recommendations to stakeholders for the identified areas of concern.
• Complete assigned reviews effectively and within the established timelines.
• Perform continuous assurance on selected review areas and identify areas of improvement to ensure robustness.
• Provide clear, concise, and timely review findings and reports, ensuring follow-up on identified issues to guarantee appropriate resolution.
• Communicate with relevant business line and other functional units to clarify on identified issues
• Support the Team Lead in the preparation of periodic updates to management
• Stay informed of the latest regulations and standards in the banking and financial services industry to ensure compliance and best practices.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Role And Responsibilities

• Perform and implement method development/qualification/validation/verification for new product and method introduction, compendial updates.

• Keeps up to date on regulations/development of QC activities to ensure QC operations are in compliance to applicable regulatory and external agency regulations.

• Lead and perform laboratory investigation and deviation.

• Responsible to conduct effective training to ensure methods/knowledge are effectively transferred to routine testing team.

• Write/reviews change controls, events’ deviations, CAPA and GMP documents (e.g. SOP, protocols, reports, specification).

• Provides technical expertise and consultation to routine testing team on technical matters.

• Performs review of compendium updates timely and accurately.

• Perform periodic review of test methods to ensure compliance to latest compendium requirements.

• Ensure real time documentation, maintain data integrity and appropriate traceability.

• Responsible for the accurate, timely and compliant execution of assigned projects, analytical testing and related documentation.

• Responsible for checking all results in LIMS/RDS and reporting of any observed results that do not meet the requirement (OOS/OOT/Deviation) for further investigation.

• Subject-Matter-Expect (SME) audit frontier for assigned topics.

• Any other activities as and when assigned by the Superior.

Education & Experience

Education: Degree/Diploma in science related discipline (e.g. Chemistry, Chemical Engineering, Biomedical Engineering, Biotechnology).

• Degree with minimum 4 years of quality control experience in pharmaceutical manufacturing industry.

• Diploma with minimum 6 years of quality control experience in pharmaceutical manufacturing industry.

Knowledge & Skills

• Possess working knowledge of GMP in the pharmaceutical industry.

• A good team player with positive learning attitude.

• Able to work independently, shows initiative and able to work with all levels of staff.

• Excellent interpersonal and analytical skills, good verbal and written communication skills

Responsibilities

Primary Responsibilities

• Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications

• Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments

• Discuss inspection results with those responsible for products and recommend necessary corrective actions

• Discard or reject products, materials and equipment not meeting specifications

• Maintain records of testing, information and various metrics such as number of defective products per day etc.

• Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards

• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database

• NCR data collections and photos taking

Qualifications Summary

Experience:

This position requires minimum 1-year relevant experience in quality control

Education:

Minimum ITE grad

Skills:

Proficient in MS Word, Excel, Outlook etc.

Working hours:

Mon to Fri: 8:30am to 6pm

Job Information

· Salary Package: Basic (starting from 2k) + Performance Bonus

· Other Benefits: Medical & Dental coverage

· Working Days: Monday – Friday + Half-day Saturday

· Working Hours: 8.30am – 5.30pm (Weekdays), 8.30pm – 12.30pm (Saturday)

· Working Location: Ubi/Eunos

· Job Contract: Full-time Permanent role

Responsibilities

• Perform daily, weekly & monthly inspection reports.
• Analyse and trouble-shooting production quality issues.
• Material receiving inspection
• Disposition of non-conforming products (incoming & outgoing).
• Handle customers’ complaint (CAR) with effective corrective actions.
• Provide training to QC inspectors.
• Liaise with client inspector on inspection point(s).
• Conduct regular line audit and drive for quality improvement.
• Conduct internal ISO audit and manage external customer audit.
• Conduct PMI, Pressure & PT tests
• To keep and update all the Welding Procedure Specifications (WPS) and
  Procedure Qualification Records (PQR)
• To keep and update all non-conformance reports (NCR), follow-up sheet, calibration status report of measuring and test equipment.
• Carry out any other duties as and when assigned by the immediate supervisor or higher management.

Requirements

• 2 years relevant working experience in related industries
• ASNT Level II
• Attention to Detail
• Strong written and verbal communication skills
• Effective time management
• Independent & keen learner
• Flexible and adaptable
• Able to manage high levels of stress
• Proficient in Microsoft applications: Outlook, Excel, Word, Power Point, etc.

You will lead and supervise a team of Technical Officers in performing both preventive maintenance and corrective maintenance on air-conditioning & mechanical ventilation system which consist of large water-cooled chillers, water pumps, cooling towers, air handling units, fan coil units, mechanical ventilation fans, etc. including tunnel ventilation system (tunnel ventilation and tunnel booster fans).

• Prepare and submit monthly work schedules. Ensure all monthly maintenance work orders are scheduled and carried out as planned and are closed promptly.
• Ensure that all works carried out comply strictly with the statutory Codes of Practices, approved work instruction /task list, in-house Work Safety Manual, Quality Procedures and Quality Assurance System etc.
• Review all maintenance records and certify the safety critical work order completion and to feedback any fault or abnormality and to take remedial action if required.
• Participate, review and update work instruction /task list to ensure that all latest requirements are met and to enhance productivity.
• Ensure that all reported faults are followed up.
• Coordinate and attend to interfacing works, testing, commissioning and taking over of newly installed Environmental Control System (ECS) equipment.
• Work closely with the Land Transport Authority (LTA) and their contractor to close all faults and defects registered during the equipment Defect Liability Period (DLP).
• Ensure that the maintenance key performance targets are met every month.
• Ensure safety in the workplace through close supervision and implementation of all safety requirements.

Requirements:

• A Diploma in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, Building Services Technology or Facilities Management. Candidate with NITEC/ Higher NITEC qualification but with more than 10 years of relevant experience will also be considered.
• Minimum 2-3 years of relevant post-graduate working experience in operation and maintenance of building facilities systems (air-conditioning & mechanical ventilation system, low voltage system, fire protection system and other related M&E equipment). Candidate with relevant experience in dealing with both air-con control system and minor electrical trouble-shooting work will have an added advantage.
• Candidate with more than 6 years of relevant experience will be given a senior post.
• Candidate must be prepared to work in 3 rotating shifts.
• Must be self-motivated, resourceful, organized, independent and possess strong interpersonal & communication skills.
• Ability to think logically and be a good team player.
• Class 3 License is a plus point.

• People-centered Organisational Culture
• Teamwork
• Innovative and Energetic Workplace with a Growth Mindset

JOB DESCRIPTION

We are looking for a full-time deputy manager who is disciplined and meticulous on critical matters, so that records are relevant, accurate and properly kept. In addition, the candidate should have a systems improvement and a forward looking mindset. By focusing on the bigger picture, the deputy manager builds trust in the organisation across departments so process improvements are welcomed and implemented.

Prior experience in student records management, student admissions, and internal audit will be a strong advantage. Working in EduTrust schools is not necessary but will be a plus.

Responsibilities (Registrar) include:

1. Check and process student admissions and student contracts
2. Maintain accurate student records and database
3. Administer student pass-related matters

Responsibilities (Quality Assurance) include:

1. Oversee the record keeping by department heads related to critical documents
2. Assist the Principal to organise regular departmental reviews related to compliance and continual improvement
3. Assist the Principal to identify systematic issues and streamline work processes across the organisation as part of continual improvement
4. Oversee feedback management and complaints. Administer surveys

Other Supporting Responsibilities (Programme Operations) include:

1. Provide operations support to the running of classes
2. Coordinate student services and career and industry-related events

Requirements

• Possess at least a Degree or equivalent
• At least 5 Years of working experience in the related fields
• Attributes: Disciplined, meticulous, big picture, problem solver, high ethical integrity
• Required skills: Spreadsheets and formulas, data analysis, critical thinking, writing clearly and concisely

Key Responsibilities:

• Develop, implement, and maintain Project Quality Management System (QMS).
• Prepare and review Project Quality Plans (PQP), Inspection & Test Plans (ITP), Method Statements, and quality procedures.
• Ensure compliance with client specifications, ISO standards, MOM requirements, SS standards, and project contractual obligations.
• Lead quality audits, internal inspections, and vendor assessments.
• Monitor all site construction activities.
• Ensure inspections and tests are conducted according to approved ITPs and procedures.
• Coordinate with construction, engineering, and client representatives on quality-related matters.
• Review and approve quality records, inspection reports, test reports, and turnover dossiers.
• Ensure proper documentation for inspection.
• Lead investigation and resolution of NCRs (Non-Conformance Reports).
• Monitor corrective and preventive actions (CAPA).
• Conduct root cause analysis and implement improvement actions.
• Liaise with clients, consultants, third-party inspectors, and relevant authorities regarding QA/QC matters.
• Attend project meetings, inspections, audits, and quality reviews.
• Support project handover, commissioning, and final documentation submission.
• Lead and supervise QA/QC engineers, inspectors, coordinators, and subcontractors.
• Provide technical guidance and training to project teams on quality standards and procedures.
• Promote continuous improvement and quality awareness across project teams.

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

Job Description:

• In Charge of auditing and assessing the suitability of suppliers
• Responsible for initiating and managing project transfer
• Responsible for guiding and implementing improvement programs as well as negotiating and balancing capacity among suppliers
• Responsible for FA Inspection of casting and machining services
• In Charge of managing the foundries which include quality and delivery performance
• In charge of handling the non-conformance parts follow up
• Responsible for checking and monitoring suppliers to ensure delivery

Requirements:

• Min Diploma in Precision Engineering or relevant
• Min 5 years of experience in Metal Machining industry with experience in QC/ Audit
• Oversea travelling is required

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In Charge of auditing and assessing the suitability of suppliers
• Responsible for initiating and managing project transfer
• Responsible for guiding and implementing improvement programs as well as negotiating and balancing capacity among suppliers
• Responsible for FA Inspection of casting and machining services
• In Charge of managing the foundries which include quality and delivery performance
• In charge of handling the non-conformance parts follow up
• Responsible for checking and monitoring suppliers to ensure delivery

Requirements:

• Min Diploma in Mechanical / Precision Engineering or relevant
• Min 5 years of experience in Oil & Gas industry with experience in Supplier Quality
• Oversea travelling is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Role Overview

Lead and supervise Quality Inspectors to ensure product quality, inspection standards, and production targets are achieved. This role oversees quality activities across incoming inspection, assembly, repair, final inspection, and packing operations while driving quality compliance and continuous improvement initiatives.

Key Responsibilities

Quality Operations

• Lead and supervise Quality Inspectors.
• Ensure inspection standards and quality targets are met.
• Monitor IQC, Assembly, Rack Build, Repair, Final QC, and Pack Out activities.
• Support daily QC reporting and quality documentation.

Team Leadership

• Train, coach, and develop Quality Inspectors.
• Conduct cross-training activities.
• Improve team competency and quality awareness.

Continuous Improvement

• Work closely with Production and Quality Engineering teams.
• Support New Product Introduction (NPI).
• Participate in rework activities and defect reduction initiatives.
• Drive continuous improvement projects.

Compliance & Safety

• Ensure compliance with ISO standards.
• Maintain ESD control requirements.
• Support 5S and workplace safety practices.
• Ensure adherence to company procedures.

Requirements

• Minimum 2–3 years of leadership experience in Quality, Manufacturing, or Production environment.
• Experience in quality inspection and defect control.
• Knowledge of production operations.
• Proficient in Microsoft Office and report preparation.
• Strong leadership and coaching skills.
• Good communication and problem-solving abilities.
• Able to work in a fast-paced manufacturing environment.
• Comfortable with rotating shifts.
• Good English communication and reporting skills.
  
  --------------------------------------------------------------------------------------------
  We regret that only shortlisted candidates will be notified.
  GMP Technologies (S) Pte Ltd | EA License: 11C3793 | Personnel: Dianna @ dianna@gmprecruit.com
  Registration No: R1327268 I Code: D-Rec-00195

Our client is a well-established MNC specializing in advanced semiconductor and manufacturing technology solutions. Due to their current expansion plan, they are looking for a Inprocess Quality Technician (3D Drawings) – Engineering to join their engineering team. They are located in the (North) – easily accessible.

Responsibilities for Inprocess Quality Technician (3D Drawings) :

• Conduct in-process quality inspections throughout various stages of production to ensure compliance with specifications.
• Monitor, record, and verify critical process parameters to maintain product quality and process consistency.
• Identify, document, and report non-conformities, supporting timely investigation and resolution of quality issues.
• Assist in root cause analysis and implementation of corrective and preventive actions (CAPA) for process deviations.
• Maintain accurate inspection records and quality documentation in accordance with ISO and GMP requirements.
• Collaborate with production and engineering teams to drive continuous quality improvement and ensure proper calibration of inspection equipment.

Requirements:

• Diploma or Certificate in Engineering, Manufacturing, Quality Assurance, or a related discipline.
• Candidates with 1–2 years of experience in quality control within precision machining or manufacturing environments are preferred; fresh graduates are welcome to apply.
• Able to read and interpret engineering drawings and perform quality inspections on precision components.
• Detail-oriented with basic knowledge of manufacturing processes and quality standards (e.g., ISO 9001, GMP).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Quality Manager (Call Centre), 1 Year Contract Up $7.5K
Working Location: Near to Clarke Quay MRT / Novena MRT
Working Hours: Mon - Thurs (8.30AM to 6.00PM), Fri (8.30AM to 5.30PM)

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.

• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.

• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.

• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.

• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.

• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.

• Perform service recovery calls/emails as needed for de-escalation.

• Determining call quality and standards via call audits and calibrations.

• Evaluate and improve current email templates for continuous improvement.

• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.

• Timely reporting to management team and stakeholders

• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.

• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

• Perform other ad-hoc duties as assigned.

Pest Control Technician

• Location: Tanjong Pagar
• Working Days: 5.5 days
• Working hours : 8am to 5pm, 8am to 12pm
• Salary : $1,600 - $2,600 (depend on experience)

Job Requirements:

• At least 1 - 2 years of Pest control experience
• Possess NEA license  & Class 3 driving license (vehicle can discuss to drive back)

Job Responsibilities:

• To ensure prompt and timely pest control service at customers’ premises
• To provide good quality service to customers
• To carry out pest inspections at customers’ premises
• To submit a service report promptly
• To maintain company equipment in good and working condition

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Pest Control Technician

• Location: Tanjong Pagar
• Working Days: 5.5 days
• Working hours : 8am to 5pm, 8am to 12pm
• Salary : $1,600 - $2,600 (depend on experience)

Job Requirements:

• At least 1 - 2 years of Pest control experience
• Possess NEA license  & Class 3 driving license (vehicle can discuss to drive back)

Job Responsibilities:

• To ensure prompt and timely pest control service at customers’ premises
• To provide good quality service to customers
• To carry out pest inspections at customers’ premises
• To submit a service report promptly
• To maintain company equipment in good and working condition

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279