We’re Hiring: Assistant Manager, Digital Transformation Office

Join a dynamic team driving digital transformation and cybersecurity initiatives across enterprise ICT operations. This role offers the opportunity to strengthen ICT governance, improve cyber resilience, and lead impactful process enhancement initiatives within a collaborative and fast-paced environment.

Job Highlights

• Work Location: Pasir Panjang
• Employment Type: 12-Month Contract
• Salary: Up to SGD 5,300
• Working Environment: Collaborative and Transformation-Driven Team

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Managing incoming and outgoing letters

- Be the representative for accounting and finance queries within the office.

- Liaising with HQ and Accounts Dept.

- Preparation of Accounting information (training will be given)

- Assist in co-ordinating meetings and calling of quotations

- General Office administration duties (eg. filings etc.)

- Other tasks as assigned by line manager and/or management

- Working knowledge on Microsoft Word, Excel, and Power Point essential

- Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.

- Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.

- Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.

- Review the interface between Point of Sale (POS) systems and Hotel Management Systems ensuring that revenue data flows accurately and seamlessly between the systems.

- Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.

- Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorized personnel.

- Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.

- Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.

- Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

- Any other duties/tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Managing incoming and outgoing letters

- Be the representative for accounting and finance queries within the office.

- Liaising with HQ and Accounts Dept.

- Preparation of Accounting information (training will be given)

- Assist in co-ordinating meetings and calling of quotations

- General Office administration duties (eg. filings etc.)

- Other tasks as assigned by line manager and/or management

- Working knowledge on Microsoft Word, Excel, and Power Point essential

- Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.

- Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.

- Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.

- Review the interface between Point of Sale (POS) systems and Hotel Management Systems ensuring that revenue data flows accurately and seamlessly between the systems.

- Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.

- Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorized personnel.

- Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.

- Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.

- Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

- Any other duties/tasks as requested by management.

Job Responsibilities

Internal Controls & Risk Management

Evaluate the adequacy and effectiveness of internal control frameworks across business units and functions.

Identify key risks and recommend practical and value-adding control improvements to mitigate risk exposure.

Monitor and follow up on the implementation of agreed audit recommendations to ensure timely closure by management.

Reporting

Prepare clear, concise, and risk-focused audit reports highlighting key findings, root causes, and recommendations.

Track remediation progress and provide periodic status updates to Management and the Audit Committee on a half-yearly basis.

Audit Planning & Execution

Develop and execute the annual internal audit plan based on enterprise risk assessments and business priorities.

Perform financial, operational, compliance, and IT audits in accordance with approved audit methodologies and professional standards.

Conduct process walk-throughs, identify internal control weaknesses, and evaluate the design and operating effectiveness of controls.

Prepare comprehensive audit working papers, supporting documentation, and audit reports to substantiate findings and conclusions.

Compliance & Governance

Assess compliance with company policies, regulatory requirements, and applicable laws and listing rules.

Review and assess business processes to ensure alignment with financial, operational, and legal standards.

Support management and the Audit Committee in strengthening corporate governance practices and frameworks.

Advisory & Support

Provide advisory support and guidance to business units on internal control enhancements and risk management practices.

Participate in special reviews, investigations, fraud reviews, and ad hoc audits as requested by Management or the Audit Committee.

Contribute to continuous improvement initiatives to enhance the effectiveness, efficiency, and quality of internal audit processes.

Job Requirements

Bachelor’s degree in Business administration, Accounting, Finance, or related fields.

Professional certifications such as CIA, CPA, ACCA, or equivalent are advantageous

Minimum 2–5 years of relevant internal audit experience

Experience in compliance, risk management, or corporate governance is a plus

Strong report writing skills with the ability to present observations and recommendations clearly and concisely.

Highly analytical and detail-oriented, and able to identify root causes of issues

Proactive, independent, team player with strong interpersonal and communication skills

Strong understanding of internal auditing standards and risk assessment methodologies

Good knowledge of accounting principles, internal control frameworks, and regulatory requirements

Demonstrates high integrity, objectivity, and professionalism in all aspects of work

Ability to work independently and manage multiple assignments within deadlines

Office-based role with occasional travel to group companies’ office or sites for audit assignments

Internal Auditor — Associate / Senior Associate

About SSC

Shared Services for Charities Ltd supports charities in strengthening governance, enhancing accountability and building organisational capability. SSC provides practical advisory, training and shared services to help charities meet regulatory requirements, improve operational effectiveness and strengthen stakeholder confidence.

As part of SSC’s Programmes and Services team, the Internal Auditor will support internal audit, governance review, internal control review, risk management and related assignments for charities.

Key Responsibilities

The Internal Auditor will be responsible for supporting and delivering client assignments, including the following:

A. Internal Audit and Governance Review

• Assist in planning and conducting internal audit assignments for charities.
• Review governance, finance, procurement, operational and compliance processes.
• Assess internal controls and identify control gaps, process weaknesses and areas for improvement.
• Conduct interviews and walkthroughs with charity management and staff.
• Review documents, policies, procedures, records and supporting evidence.
• Prepare audit working papers, findings and recommendations.
• Assist in drafting internal audit reports and governance review reports.
• Follow up with clients on management responses and action plans.

B. Internal Control and Risk Advisory

• Support internal control reviews across key areas such as finance, procurement, donations, grant management, programme delivery, human resources and data protection.
• Assist charities in understanding practical controls suitable for their size, complexity and risk profile.
• Help identify key operational, compliance and governance risks.
• Support the development of practical recommendations, checklists and templates.

C. Charity Governance and Compliance Support

• Assist in assignments relating to the Code of Governance for Charities and IPCs, Governance Evaluation Checklist, board governance, conflict of interest, reserves, whistle-blowing and related governance matters.
• Support workshops, training programmes and client advisory work where required.
• Assist in preparing board-level or management-level reports for charity clients.

D. AI, Digital and Data-Enabled Audit Support

• Use digital tools, spreadsheets and data analysis techniques to improve audit efficiency and quality.
• Assist in analysing financial, operational and programme data.
• Explore the responsible use of AI tools to support research, documentation, risk identification, report drafting and knowledge management.
• Support SSC’s development of digital and AI-enabled governance resources, templates and tools for charities.
• Assist in projects relating to digital trust, cybersecurity readiness, data protection or responsible AI where required.

E. Impact Reporting and Sector Capability Building

• Support SSC’s work in impact reporting, outcome measurement and annual report improvement.
• Assist charities in identifying outcomes, indicators and evidence for stakeholder reporting.
• Contribute to the preparation of impact reporting templates, checklists and practical resources.
• Support workshops or advisory projects relating to impact reporting and organisational capability building.

F. Client and Stakeholder Engagement

• Communicate professionally with charity clients, board members, management and staff.
• Maintain good client relationships and uphold SSC’s reputation as a trusted sector partner.
• Attend client meetings, workshops and sector events where required.
• Work collaboratively with SSC colleagues, volunteers, partners and professional advisors.

Requirements

Associate Level

Suitable for fresh graduates or candidates with up to 2 years of relevant experience.

Minimum Requirements

• Degree or diploma in accountancy, business, finance, audit, governance, data analytics, public policy, social sciences or related disciplines.
• Strong interest in internal audit, governance, risk management and the charity sector.
• Good analytical, writing and communication skills.
• Proficient in Microsoft Office, especially Word, Excel and PowerPoint.
• Willingness to learn charity governance, internal controls and regulatory requirements.
• Good attitude, curiosity and ability to work in a team.

Preferred Attributes

• Internship or project experience in audit, accounting, consulting, charities, public sector, data analytics or governance.
• Basic familiarity with AI tools, data analysis tools, dashboards or process improvement tools.
• Interest in impact reporting, sustainability, social impact or nonprofit governance.

Senior Associate Level

Suitable for candidates with approximately 2 to 5 years of relevant experience.

Minimum Requirements

• Degree in accountancy, business, finance, audit, governance, risk management, data analytics or related disciplines.
• Relevant experience in internal audit, external audit, risk advisory, compliance, governance, finance, consulting or charity operations.
• Able to perform audit fieldwork, prepare working papers and draft clear findings and recommendations.
• Strong written communication and report-writing skills.
• Able to manage multiple assignments and deadlines.
• Comfortable engaging charity management and operational staff.
• Good understanding of internal controls, risk management and governance principles.
• Preferred Attributes
• Experience with charities, IPCs, social service agencies or public sector organisations.
• Familiarity with the Code of Governance for Charities and IPCs, Governance Evaluation Checklist, charity reporting or regulatory compliance.
• Experience using Excel, data analytics tools, audit software, AI tools or digital productivity platforms.
• Exposure to impact reporting, ESG, sustainability reporting or outcome measurement.
• Professional qualifications or progress towards qualifications such as CA Singapore, ACCA, CIA, CISA or related certifications would be advantageous.
• 4. Skills and Competencies Required
• Technical Skills
• Internal audit planning and fieldwork.
• Internal control review.
• Governance and compliance review.
• Risk assessment.
• Audit documentation and working paper preparation.
• Report writing and presentation of findings.
• Basic financial and operational process review.
• Data analysis using Excel or other tools.
• Understanding of charity governance and nonprofit operations.
• Digital and AI Skills
• Candidates should ideally have, or be willing to develop, the following:
• Comfort with digital tools and cloud-based work platforms.
• Ability to use Excel for data analysis, reconciliations and trend reviews.

Interest in using AI tools responsibly for research,summarisation, drafting, analysis and productivity.

Ability to assess digital risks, data protection issues and cybersecurity hygiene at a basic level.

Interest in helping charities improve processes through practical digitalisation.

Curiosity about how AI can support governance, internal control, audit and impact reporting.

Impact Reporting Skills

Candidates with exposure to impact reporting would be an advantage. This may include:

• Understanding outcomes, indicators and data collection.
• Ability to help charities articulate their social impact.
• Interest in annual report improvement and donor/funder communication.
• Ability to connect governance, accountability and impact measurement.

Soft Skills

• Strong written and verbal communication.
• Professionalism and integrity.
• Attention to detail.
• Analytical thinking.
• Good interpersonal skills.
• Curiosity and willingness to learn.
• Ability to work independently and as part of a team.
• Sensitivity when working with charities of different sizes and capabilities.
• Commitment to SSC’s mission and the social sector.
• Why Join SSC?

This role is suitable for candidates who want to build a professional audit and governance career while contributing to meaningful work in the charity sector.

At SSC, you will:

• Work with a wide range of charities and understand real governance and operational issues.
• Help charities strengthen accountability, transparency and public trust.
• Develop practical skills in internal audit, governance, risk, compliance and advisory work.
• Gain exposure to emerging areas such as AI, digital trust, cybersecurity readiness and impact reporting.
• Be part of a supportive and collegial team environment.
• Enjoy hybrid work flexibility, including work-from-home arrangements.
• Build a career in the social sector while applying professional skills for public good.

SSC offers a good working atmosphere for individuals who value purpose, professionalism and collaboration.

Join a team where your insights and expertise will help shape the future of our business. You’ll collaborate with talented colleagues across the globe, develop your skills, and contribute to a culture of continuous improvement. This is your opportunity to grow, learn, and be part of something bigger. Take the next step in your career with us.

As an Internal Audit, Associate, Senior Auditor in the Asia Pacific Corporate Functions Audit Team, you will lead and participate in audit engagements focused on Global and APAC Risk Management and Compliance processes and controls across multiple business lines and asset classes. This role offers the opportunity to work with a diverse team of professionals in Singapore and globally, to help drive improvements in Risk Management and Compliance practices and contribute to a culture of transparency and collaboration. You will help us maintain a strong control environment and support our ongoing commitment to regulatory compliance and industry best practices. Together, we foster a culture of learning, inclusion, and professional growth.

Job responsibilities

• Lead and support the execution of Risk Management and Compliance audits within the Global and APAC Corporate Functions Internal Audit Plan, ensuring comprehensive coverage across business lines and legal entities. Plan, execute, and perform data-driven audit activities independently, maintaining high standards and adherence to professional practices.

• Analyze risks, identify root causes, and provide recommendations for improvement. Communicate audit findings and opinions on control effectiveness clearly and concisely to management and stakeholders.

• Build strong relationships with internal and external stakeholders, promoting transparency and open dialogue. Collaborate with other audit teams to ensure early identification and reporting of emerging control issues.

• Stay current on industry, regulatory, accounting, and technology developments, sharing best practices with the team.

• Monitor and review learning and development opportunities, influencing training agendas for the team.

• Participate in business initiatives to support department and firm objectives, promoting engagement and inclusion.

• Promote an inclusive and diverse work environment, encouraging questions, advice-seeking, and continuous learning.

• Escalate issues to leadership with urgency and clarity.

• The role may also require applicants to support other Corporate Functions audits from time to time.

Required qualifications, capabilities, and skills

• 6 years of audit or relevant risk, markets, compliance, regulatory experience in an international banking environment.

• Bachelor’s degree in Accounting, Finance or related discipline.

• Demonstrable knowledge of risk monitoring and management, including credit, market and liquidity risk metrics and stress testing, as well as operational and model risk.

• Strong data analytics capability with experience using tools/languages such as Excel (advanced), SQL, Python, Alteryx or similar, including data extraction, transformation, validation, and analytical testing.

• Strong analytical skills and critical thinking, with an independent and objective approach.

• Ability to work effectively both independently and as part of a team.

• Clear and concise written and verbal communication skills.

• Commitment to self-development and adaptability in a changing environment.

Preferred qualifications, capabilities, and skills

• Professional certifications such as CPA, CIA or CAMS

• Knowledge of risk metrics such as Value at Risk (VaR), Current Expected Credit Losses (CECL), and stress testing.

• Understanding of emerging industry and regulatory changes impacting risk management.

• Project management skills and strong relationship management capabilities.

• Enthusiasm, self-motivation, and effectiveness under pressure.

• Proficiency in Mandarin is preferred to support client materials for clients based in Hong Kong, China and Taiwan.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=491e223fde527a04762eb77b335bb876

Responsibilities

• Execute risk-based financial, operational, compliance and IT audits. This includes preparing

the audit program, defining audit scope, and performing planning and testing procedures

(including data analytics).

• Review and test internal controls for effectiveness and compliance with established policies

and procedures.

• Document audit fieldwork and testing in a clear, organized, and timely manner.

• Draft clear, concise and comprehensive audit reports, including root-cause analysis, business

impact, and sustainable action plan for issue remediation.

• Engage cross-functional stakeholders to ensure alignment of control activities and drive

process efficiency.

• Contribute to annual audit planning and periodic reporting to Audit Committee.

• Perform follow-up reviews to ensure timely and effective remediation of audit issues and

controls deficiencies.

• Assist in special investigations and review of system implementations.

Requirements:

• A good Bachelor’s Degree in Accountancy, Finance or Business.

• Professional certifications (e.g. CIA, CISA, CPA, or CA) is advantageous.

• Solid understanding of core business processes and demonstrated technical system

proficiency.

• Strong foundation in internal control frameworks and auditing standards.

• Good analytical skill with hands-on experience in audit techniques, data analytics, and Microsoft

Office tools.

• Highly organized and detail-oriented, and capable of working independently with minimal

supervision.

• Strong interpersonal skills, resourceful, and a team player.

• Experience in handling investigations and compliance-related matters.

• Excellent communication skills in English and Chinese (oral and written), with the ability to

engage effectively with both English- and Chinese-speaking stakeholders regarding audit

observations and operational issues.

• Willingness to travel up to 30% for business across Southeast Asia and China.

Interested Candidates are invited to submit Resume to us:

• Your present and expected salary

• Notice period required

• Your earliest date of availability

We Offer:

• Attractive remuneration package

• Opportunities for career progression

• Convenient office location: Henderson Industrial Park (nearest MRT: Tiong Bahru)

Job Responsibilities

Internal Controls & Risk Management

Evaluate the adequacy and effectiveness of internal control frameworks across business units and functions.

Identify key risks and recommend practical and value-adding control improvements to mitigate risk exposure.

Monitor and follow up on the implementation of agreed audit recommendations to ensure timely closure by management.

Reporting

Prepare clear, concise, and risk-focused audit reports highlighting key findings, root causes, and recommendations.

Track remediation progress and provide periodic status updates to Management and the Audit Committee on a half-yearly basis.

Audit Planning & Execution

Develop and execute the annual internal audit plan based on enterprise risk assessments and business priorities.

Perform financial, operational, compliance, and IT audits in accordance with approved audit methodologies and professional standards.

Conduct process walk-throughs, identify internal control weaknesses, and evaluate the design and operating effectiveness of controls.

Prepare comprehensive audit working papers, supporting documentation, and audit reports to substantiate findings and conclusions.

Compliance & Governance

Assess compliance with company policies, regulatory requirements, and applicable laws and listing rules.

Review and assess business processes to ensure alignment with financial, operational, and legal standards.

Support management and the Audit Committee in strengthening corporate governance practices and frameworks.

Advisory & Support

Provide advisory support and guidance to business units on internal control enhancements and risk management practices.

Participate in special reviews, investigations, fraud reviews, and ad hoc audits as requested by Management or the Audit Committee.

Contribute to continuous improvement initiatives to enhance the effectiveness, efficiency, and quality of internal audit processes.

Job Requirements

Bachelor’s degree in Business administration, Accounting, Finance, or related fields.

Professional certifications such as CIA, CPA, ACCA, or equivalent are advantageous

Minimum 2–5 years of relevant internal audit experience

Experience in compliance, risk management, or corporate governance is a plus

Strong report writing skills with the ability to present observations and recommendations clearly and concisely.

Highly analytical and detail-oriented, and able to identify root causes of issues

Proactive, independent, team player with strong interpersonal and communication skills

Strong understanding of internal auditing standards and risk assessment methodologies

Good knowledge of accounting principles, internal control frameworks, and regulatory requirements

Demonstrates high integrity, objectivity, and professionalism in all aspects of work

Ability to work independently and manage multiple assignments within deadlines

Office-based role with occasional travel to group companies’ office or sites for audit assignments

1. OMS full-cycle ownership: Lead requirements analysis and testing for the OMS system, covering web portal, WeChat mini-program, Android, and iOS platforms(development & maintenance).

2. Mobile app know-how: Possess basic mobile application development skills, primarily focused on app updates and version release coordination.

3. Production support & multi-system maintenance: Ensure operational stability for integrated systems besides OMS, including the BC financial system, WMS warehouse system, and Guanmai (Vegetable Division) system.

4. Technical& coding background: Understand code, with hands-on experience in development/testing; leverage strong project management skills using Agile (Scrum). Collaborate with Product Owner to refine backlog, split user stories, negotiate with developers, triage

production bugs, and propose solutions.

5. Data base expertise: Proficient in SQL (relational databases) and experienced with No SQL databases such as MongoDB.

6. API &system integration: Proven experience integrating different platforms via API; understand interface field mappings, communicate effectively with various vendors, and drive alignment.

7. Agile mastery: Facilitate sprint backlog creation, sprint planning, iteration cycles, and data migration activities.

8. ERP/BC domain basics: Solid understanding of basic BC (Business Central) or ERP software usage; possess foundational financial domain knowledge, comprehend BC system functions, and resolve common issues.

9. Process mapping & grant experience: Ability to draw professional flowcharts (e.g.,UML, BPMN); previous experience handling government grant applications/submissions.

10. Cloud knowledge (Huawei Cloud): As the OMS system is deployed on Huawei Cloud, basic cloud computing knowledge is required, including cloud resource management, deployment

configuration, and fundamental operations/maintenance concepts.

11. AI exposure (plus): Familiarity with AI concepts, tools, or applied AI experienceis a strong plus.

IT Executive

As an IT Executive, you will report to our Manager, IT, responsible for providing IT support and systems trouble-shooting, network management and maintenance of network and e-communications systems.

Responsibilities:

• Provide technical assistance to end-users (eg connection to network, login issue, email inaccessibility).

• Setup, maintain and troubleshoot:

1. various client and server OS such as Microsoft Windows 10, 11, Windows Server, Linux, etc.

2. Firewall

3. Networking equipment eg Network Switches, Routers.

4. Wireless networking equipment eg AP’s and Wireless Controllers.

• Set-up new workstation (desktop/laptop)

• Familiar with general computer hardware replacement

• Provide training and support to end user for basic use of computers

• EDM broadcast, Backup of Servers, Anti-Virus and Windows Client and Server update

• Monitoring of the company Network

• Update CMS (Club Management System) patches and troubleshoot connection issues

• DRS (Jackpot System): Maintenance of the DRS computers, File and Progressive servers and network connection issue.

• Update Website eg errors, contacts, etc.

• Able to provide IT support after office hours (24 hrs) and weekends

• Cover IT Exec Admin duty if necessary, as the IT team is small

Requirements:

• Keen and passionate about IT industry with strong desire to work and learn

• Excellent troubleshooting skills

• Flexible with working hours when required and work independently with minimum supervision

• Able to handle end-users in a professional and timely manner

• Strong working knowledge in Windows, Linux Server Environment and Networking

• Good verbal and written communication skills

• Minimum Nitec in IT or Computer Studies

• Those without IT experience will be considered for junior position

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn, expected salary and notice period. 

IT Engineer

Key Responsibilities

• AI-Driven Solutions Engineering — Translate business requirements into well-architected solutions; identify manual processes and engineer scalable automation — including AI agents and LLM-powered workflows — to eliminate them.
• Full-Stack Development — Design, develop, and maintain internal web applications end-to-end, with seamless integration into existing platforms, using AI-assisted development tooling to accelerate delivery across the stack.
• AI Tooling & Integration — Build and maintain internal tools and integrations on top of LLM APIs and AI platforms; continuously evaluate emerging AI capabilities and embed them into engineering and business workflows.
• Infrastructure & Cloud — Architect and maintain a hybrid environment spanning on-premises servers and multi-cloud workloads (Google Cloud, Alibaba Cloud); ensure the reliability, availability, and performance of all core IT systems.
• Database Management — Own database design, maintenance, and performance optimization across production environments.
• Security & Governance — Embed security-by-design across systems; maintain a robust security baseline and contribute to ongoing security-hardening initiatives.
• Service Delivery — Uphold a high standard of service delivery, ensuring users are well-supported and issues resolved promptly and professionally.
• Stakeholder Engagement & Reporting — Provide clear, timely reporting to business stakeholders and maintain effective coordination with the parent company in Shanghai, including regular Chinese-language communication.

Requirements

• 3-5 years of experience in IT & full-stack web development
• Fluency with AI development tooling (e.g., Cursor, Claude Code) and a proven track record of leveraging it to materially accelerate delivery.
• Hands-on experience building with AI — integrating AI into applications, automations, or internal tools — and a strong grasp of how to apply AI effectively and securely in production.
• Strong full-stack development capability in TypeScript/JavaScript (Node.js) and a modern front-end framework such as React; working knowledge of PHP is advantageous.
• A solid command of database design and performance optimization (e.g., MySQL).
• A strong understanding of cloud platforms (Google Cloud, Alibaba Cloud) alongside physical server configuration.
• A comprehensive grasp of cyber-security principles and secure-by-design practice, including vulnerability and patch management.
• An industry-recognized security certification (CISSP, CISA, or equivalent) is highly regarded.
• Professional fluency in both English and Chinese, given the requirement for communication with the Shanghai-based parent company.
• A mature, meticulous, proactive, and resourceful disposition, with genuine commitment to both operational excellence and building.
• Team player

What We Offer

• Good AI toolkit — including Cursor, ChatGPT, and Claude Code — because we expect you to build with the best.
• Accountability and Ownership — you'll have the room to design, build internal products from the ground up, and the latitude to shape, modernize, and improve the systems you inherit.
• Exceptional technical breadth — hybrid cloud, identity, security, automation, and application development within a single role.
• A competitive remuneration package.

• The opportunity to contribute to — and help advance — a mature, well-architected security and automation practice.

Job description

We are looking for a hands-on IT Manager to oversee and drive all IT functions across a growing group of companies in the maritime and trading space.

 This role will manage daily IT operations while leading system improvements, cybersecurity, and infrastructure across multiple entities. You will play a key role in ensuring business-critical systems remain reliable, secure, and scalable.

Responsibilities and Duties

Infrastructure & Operations

·       Manage IT infrastructure including servers, cloud, and business systems

·       Oversee network performance (LAN/WAN, VPNs, firewalls, wireless)

·       Ensure system uptime, reliability, and performance across all entities

·       Manage IT assets (laptops, work mobiles, licences) and standardisation

Cybersecurity & Compliance

·       Implement and enforce cybersecurity measures (endpoint protection, access controls, encryption)

·       Monitor and respond to security risks and vulnerabilities

·       Ensure compliance with PDPA and internal data protection policies

·       Develop and maintain disaster recovery and business continuity plans

Systems & Projects

·       Lead IT projects (system implementation, ERP, cloud migration, digitalisation)

·       Support and improve finance, trading, and operational systems

·       Manage system integrations and process improvements

·       Drive user adoption and provide training where required

Governance & Vendor Management

·       Develop IT policies, SOPs, and governance frameworks

·       Manage IT budget, procurement, and cost optimisation

·       Oversee vendors, service providers, and external consultants

·       Support multi-entity setup with proper system segregation and controls

Support & Leadership

·       Act as escalation point for complex or critical IT issues

·       Oversee IT support (internal or outsourced) and service levels

·       Establish structured support processes (ticketing, SLAs)

·       Support and guide users to improve IT discipline and usage

·       Degree in IT, Computer Science, or related field

Qualifications

·       5–8 years of IT experience, with managerial or lead exposure

·       Strong knowledge of infrastructure, networks, and cloud (AWS/Azure)

·       Experience in cybersecurity, access controls, and system governance

·       Proven experience managing vendors and IT projects

·       Familiarity with Singapore regulations (e.g. PDPA) preferred

·       Experience in maritime, trading, or logistics environments is a plus

We aren’t looking for someone who just "fixes computers." We are looking for a Digital Transformation & AI Specialist. In this role, you will bridge the gap between essential IT infrastructure and next-generation digital transformation. You will start by mastering the core operations that keep our team moving, and then you will use AI and automation to make those very processes obsolete.

We value potential over pedigree—we are looking for a "curious, innovative and hands-on tinkerer" who wants to grow and become “the master” with us.

Key Responsibilities

1. Modern Infrastructure & End-User Support

• The Front Line: Serve as the Tier 1 point of contact, diagnosing hardware, OS, and networking (VPN, Wi-Fi) issues.

• Asset Lifecycle: Manage the deployment and "wiping" of devices, maintaining a high-standard hardware inventory.

• User Management: Handle the "Joiner-Mover-Leaver" lifecycle by managing accounts in Google Workspace and other Cloud services.

• System Health: Conduct regular maintenance on onsite technology, including security cameras and clinic-specific tech.
  
  2. Agentic AI & Process Automation (The "Stretch" Projects)

• Workflow Mapping: Interview departments to document manual processes and visualize clean, repeatable digital flows.

• AI Agent Deployment: Build "Agentic" workflows using tools like LangChain, Zapier, or Make.com to automate tasks across apps.

• Self-Service IT: Integrate AI chatbots into our service desk to resolve common requests like password resets without human intervention.

• Workspace Design: Architect the "Blueprints" for our digital workspaces (Notion, Slack, G-Suite) to ensure data is organized.
  
  3. Cybersecurity & Governance

• Guides & SOPs: Create user-friendly technical guides and digitize critical policies like Incident Response and Data Backup.

• Security Monitoring: Review firewall logs and access reports to identify and escalate unusual activity.

• Awareness: Design creative infographics to teach staff how to spot phishing and follow best security practices.

Who You Are

The Tinkerer: You have a Poly/IT certificate with 0–2 years of experience (including internships, freelance, part-time jobs, etc.), but more importantly, you have a portfolio of personal projects or a "home lab."

• Logic-Driven: You have a foundational grasp of Python or JavaScript and love the logic of Low-Code/No-Code tools.

• AI-Literate: You understand how LLMs work and are excited by the prospect of giving AI the ability to do things, not just say things.

• Growth Mindset: You are looking for a role where you can "stretch" your skills and take on responsibilities usually reserved for senior staff.

• Conscientious Communicator: You value expressing yourself concisely, know when to say and what to say.  You listen intently and ask questions to validate your understanding.

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony.

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job description:

Role Overview

The IT Project Assistant (Junior) will support application projects and system implementation initiatives across the organization. This role is ideal for candidates with experience in application support, basic SDLC understanding, and exposure to business analysis and system integration. A basic development background (front-end or scripting) or DevOps/Linux server exposure on any cloud platform is an advantage, but not mandatory. Where technical experience is limited, stronger skills in business analysis, requirements gathering, UAT, and system integration will be emphasized.

You will work closely with business users, vendors, and internal IT teams to support project delivery, coordinate UAT, and assist in resolving system issues.

Key Responsibilities

• Project Coordination & Support
• Assist Project Manager / IT Lead in planning and tracking project activities, timelines, and deliverables.
• Coordinate meetings, prepare minutes, and follow up on action items with stakeholders and vendors.
• Support documentation of project status, risks, and issues.
• Business Analysis & Requirements
• Work with business users to gather and document business and functional requirements.
• Support process analysis and mapping of current vs. future-state workflows.
• Assist in preparing Business Requirement Documents (BRD), user stories, and acceptance criteria.
• SDLC & System Implementation
• Participate in activities across the SDLC, including requirements, design discussions, testing, deployment preparation, and post-implementation support.
• Support system integration efforts by coordinating with vendors and internal teams, ensuring data and process flow across systems.
• Assist in preparing configuration documents, change requests, and deployment checklists.
• Testing & UAT Coordination
• Coordinate User Acceptance Testing (UAT), including test planning, test case preparation, and user scheduling.
• Support execution of test cases, logging of defects, and tracking of defect resolution with vendors and internal teams.
• Assist in ensuring systems meet business requirements before go-live.
• Application Support & Issue Resolution
• Serve as a liaison between business users and IT/vendors to log, track, and resolve system issues.
• Analyze user issues, perform initial troubleshooting, and provide workarounds or escalate to relevant teams.
• Contribute to knowledge base / FAQ documentation for recurring issues and user guides.
• Data Analysis & Reporting
• Support data extraction and analysis using Excel and basic SQL/Python (Pandas) where applicable.
• Assist in preparing operational and project-related reports, dashboards, and performance metrics.
• Analyze system usage, incident trends, or process data to identify opportunities for improvement.

Key Responsibilities

1. Application & System Support (Primary Focus)

• Act as the main point of contact for all in-house application issues and user support.

• Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.

• Monitor system performance and ensure applications run smoothly and reliably.

• Manage and track support tickets, ensuring timely resolution based on SLAs.

• Support application deployments, patches, and upgrades.
  

2. Requirements & Testing

• Work with users to gather and document business and system requirements.

• Translate requirements into clear specifications for developers.

• Perform testing (UAT, functional, integration) to ensure system quality.

• Log and track bugs, ensuring proper resolution before deployment.
  

3. IT Infrastructure & User Support

• Provide day-to-day IT support (hardware, software, network issues).

• Set up and maintain IT equipment, systems, and user accounts.

• Support onboarding/offboarding (accounts, devices, access).

• Maintain IT asset inventory and documentation.
  

4. Documentation & Training

• Create and maintain user guides and system documentation.

• Conduct basic training for users on applications and systems.
  
  

Requirements

• Diploma in IT or related field.

• 1–2 years of experience in IT or application support.

• Strong troubleshooting and problem-solving skills.

• Experience in application support, testing, and documentation.

• Familiar with Windows, basic networking, and IT systems.

• Good communication skills; able to support non-technical users.

• Bilingual in English and Mandarin (to liaise with regional stakeholders).

• Able to manage multiple tasks independently.
  

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

We aren’t looking for someone who just "fixes computers." We are looking for a Digital Transformation & AI Specialist. In this role, you will bridge the gap between essential IT infrastructure and next-generation digital transformation. You will start by mastering the core operations that keep our team moving, and then you will use AI and automation to make those very processes obsolete.

We value potential over pedigree—we are looking for a "curious, innovative and hands-on tinkerer" who wants to grow and become “the master” with us.

Key Responsibilities

1. Modern Infrastructure & End-User Support

• The Front Line: Serve as the Tier 1 point of contact, diagnosing hardware, OS, and networking (VPN, Wi-Fi) issues.

• Asset Lifecycle: Manage the deployment and "wiping" of devices, maintaining a high-standard hardware inventory.

• User Management: Handle the "Joiner-Mover-Leaver" lifecycle by managing accounts in Google Workspace and other Cloud services.

• System Health: Conduct regular maintenance on onsite technology, including security cameras and clinic-specific tech.
  
  2. Agentic AI & Process Automation (The "Stretch" Projects)

• Workflow Mapping: Interview departments to document manual processes and visualize clean, repeatable digital flows.

• AI Agent Deployment: Build "Agentic" workflows using tools like LangChain, Zapier, or Make.com to automate tasks across apps.

• Self-Service IT: Integrate AI chatbots into our service desk to resolve common requests like password resets without human intervention.

• Workspace Design: Architect the "Blueprints" for our digital workspaces (Notion, Slack, G-Suite) to ensure data is organized.
  
  3. Cybersecurity & Governance

• Guides & SOPs: Create user-friendly technical guides and digitize critical policies like Incident Response and Data Backup.

• Security Monitoring: Review firewall logs and access reports to identify and escalate unusual activity.

• Awareness: Design creative infographics to teach staff how to spot phishing and follow best security practices.

Who You Are

The Tinkerer: You have a Poly/IT certificate with 0–2 years of experience (including internships, freelance, part-time jobs, etc.), but more importantly, you have a portfolio of personal projects or a "home lab."

• Logic-Driven: You have a foundational grasp of Python or JavaScript and love the logic of Low-Code/No-Code tools.

• AI-Literate: You understand how LLMs work and are excited by the prospect of giving AI the ability to do things, not just say things.

• Growth Mindset: You are looking for a role where you can "stretch" your skills and take on responsibilities usually reserved for senior staff.

• Conscientious Communicator: You value expressing yourself concisely, know when to say and what to say.  You listen intently and ask questions to validate your understanding.

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony.

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

We aren’t looking for someone who just "fixes computers." We are looking for a Digital Transformation & AI Specialist. In this role, you will bridge the gap between essential IT infrastructure and next-generation digital transformation. You will start by mastering the core operations that keep our team moving, and then you will use AI and automation to make those very processes obsolete.

We value potential over pedigree—we are looking for a "curious, innovative and hands-on tinkerer" who wants to grow and become “the master” with us.

Key Responsibilities

1. Modern Infrastructure & End-User Support

• The Front Line: Serve as the Tier 1 point of contact, diagnosing hardware, OS, and networking (VPN, Wi-Fi) issues.

• Asset Lifecycle: Manage the deployment and "wiping" of devices, maintaining a high-standard hardware inventory.

• User Management: Handle the "Joiner-Mover-Leaver" lifecycle by managing accounts in Google Workspace and other Cloud services.

• System Health: Conduct regular maintenance on onsite technology, including security cameras and clinic-specific tech.
  
  2. Agentic AI & Process Automation (The "Stretch" Projects)

• Workflow Mapping: Interview departments to document manual processes and visualize clean, repeatable digital flows.

• AI Agent Deployment: Build "Agentic" workflows using tools like LangChain, Zapier, or Make.com to automate tasks across apps.

• Self-Service IT: Integrate AI chatbots into our service desk to resolve common requests like password resets without human intervention.

• Workspace Design: Architect the "Blueprints" for our digital workspaces (Notion, Slack, G-Suite) to ensure data is organized.
  
  3. Cybersecurity & Governance

• Guides & SOPs: Create user-friendly technical guides and digitize critical policies like Incident Response and Data Backup.

• Security Monitoring: Review firewall logs and access reports to identify and escalate unusual activity.

• Awareness: Design creative infographics to teach staff how to spot phishing and follow best security practices.

Who You Are

The Tinkerer: You have a Poly/IT certificate with 0–2 years of experience (including internships, freelance, part-time jobs, etc.), but more importantly, you have a portfolio of personal projects or a "home lab."

• Logic-Driven: You have a foundational grasp of Python or JavaScript and love the logic of Low-Code/No-Code tools.

• AI-Literate: You understand how LLMs work and are excited by the prospect of giving AI the ability to do things, not just say things.

• Growth Mindset: You are looking for a role where you can "stretch" your skills and take on responsibilities usually reserved for senior staff.

• Conscientious Communicator: You value expressing yourself concisely, know when to say and what to say.  You listen intently and ask questions to validate your understanding.

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony.

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Primary Function

• Responsible for day-to-day IT Support task for Hardware, Software and other IT equipment including network and cooperation with Global IT team for solving the trouble shooting
• Projects Management, liaise with team members and vendors, local and Global Teams members
• Customer service and interpersonal skills required to follow up with users and counterparts, provide feedback and see issues through to resolution
• Resolve application and system failures
• Quotations, orders, and servicing for IT equipment

Network, Infrastructure, Servers and IT Equipment Related Support

• Multi-level support, manage, maintain, and convey resolutions for issues pertaining to Software, Hardware, Printers, IT equipment, Email, Networks, Infrastructure (switches, firewalls), Telecommunications for up to 100 users (local and overseas).
• Understanding the potential cyber security vulnerabilities in computer-based systems, technical procedure, and protection measures to ensure availability and integrity of systems and data
• Configure IT profiles and equipment for joining / leaving users.
• Provide expert knowledge on MS Office and Windows applications to resolve issues
• IT Asset Management, Acquisition and Disposal of IT equipment.
• Monitor Backup Server and Enterprise Backup Systems
• Carry out scheduled and emergency maintenance of managed systems to ensure that the production platforms run at optimal capacity

Support Business and Administration Application Systems

• In-house and web applications and liaise with Vendors respectively.
• Door Access, CCTV and Teams Phone Systems
• Others (Omni-channel, WhatsApp)

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all server related needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Key Responsibilities:

Oversee infrastructure/system operations in Nanyang Business School (NBS)   

• Ensure that all programs and department operations run seamlessly.

• Manage the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contribute to the design and implementation of infrastructure replacement plans.

• Assist the IT operations (Server) of Graduate Programmes, Research Centers, Academic Divisions, Alumni, Career Services, and Corporate Communications.

• Manage infrastructure operations activities and installation of infrastructure systems according to design specifications.

• Manage the budget and costing for maintenance, operation, and upgrading of facilities.
  

Oversee service level agreements and service improvements, and other areas

• Oversee IT operations (Server) supporting and collaborating with the teams, and contributing to the strategic alignment of technology initiatives with organizational goals.

• Manage the development of service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Develop client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.
  

Oversee Server management, storage area and Vendor management

• File server folder management.

• Server patches and security compliance.

• Manage and maintain CITS audit/policy requirements.

• Work with vendors on security issue related to applications, and update applications if needed.
  

Requirements:

• Degree in Information Technology, Computer Science or a related discipline.

• At least 3 years of hands-on experience in server and system operations.

• Strong technical expertise in Windows operating systems, networking fundamentals (TCP/IP, DNS, DHCP), and virtualization platforms (VMware, Hyper-V).

• Good working knowledge of server and system security, backup and recovery, and hardware maintenance will be an added advantage.

• Experience with shared storage and enterprise networking technologies.

• Exposure to cloud platforms like AWS or Azure.

• Proficiency in providing end-user support for Windows and Mac OS based computers.

• Experience in administering Windows-based servers.

• Ability to troubleshoot PC hardware issues.

• Familiarity with network and cybersecurity concepts.

• Strong team player with the ability to demonstrate leadership when required.

• Good oral and written communication skills.
  

We regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturing/Food Production
• Position Title: IT Manager
• Working Location: Jurong West
• Working Hours: 5 days, Mon - Fri (8am – 5.00pm)
• Salary Package: Basic + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Oversee daily IT operations and ensure stable system performance.
• Troubleshoot IT issues, identify root causes, and implement preventive solutions.
• Propose and implement IT solutions to address business needs.
• Manage IT infrastructure, including networks, servers, security, and cloud systems.
• Develop and enforce IT security policies to prevent cyber threats and data breaches.
• Ensure compliance with HQ IT and security standards.
• Manage identity and access controls, including mobile authentication.
• Oversee business systems, especially ERP and productivity tools.
• Lead system development and improvement projects from planning to post-implementation support.
• Manage external vendors to ensure quality, cost control, and timely delivery.
• Support digital transformation initiatives with local and global teams.
• Promote effective use of Microsoft 365 and develop internal applications using M365 tools.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum Diploma in Computer Science or related field.
• Minimum 5 years of IT leadership experience.
• Strong knowledge of IT infrastructure and enterprise systems.
• Experienced in IT solution design and operations management.
• Familiar with ERP systems (preferably Microsoft Dynamics 365, SAP, or Oracle).
• Experience with Microsoft 365 app development (Power Platform, Power Apps).
• Proven vendor management experience.
• Experience leading system implementation projects.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82701 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

ROLE & RESPONSIBILITIES

• Administration and maintenance of Active Directory, Group Policy, DNS and DHCP.
• Support file server permissions management and user access requests.
• Monitor server health and perform routine checks.
• Endpoint security management and antivirus monitoring.
• Assist in incident response and security investigations when required.
• Perform basic network and connectivity troubleshooting involving switches, wireless access
• points and VPN connectivity.
• Support ERP and other business applications in user account management and basic
• troubleshooting.
• Assist in data extraction, reporting and troubleshooting using SQL queries.
• Develop and assist in maintaining Power Automate workflows and Power BI dashboards.
• Assist in IT projects, system upgrades, migrations and deployments.
• Maintaining of IT documentation and asset management, including procurement, deployment
• and disposal.

REQUIREMENTS

• 2 – 3 years of professional experience in an IT related position
• Pro-active, dynamic with good analytic and problem-solving skills
• Some experience with databases (SQL) is an advantage
• Knowledge of operating systems, networking, VPN
• Being familiar with Microsoft 365 power platform is an advantage

Responsibilities

• Provides administration support to the IT Operations Team that is deployed at the customer site.

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 

• To help and assist in tracking the clean laptop counts. 

• To help and assist in scheduling appointments for various activities. 

• To keep track of the asset inventory in the storeroom. 

• Any other ad-hoc duties as required and assigned in relation to the administration support. 

Requirements

• Basic knowledge in using ITSM tool will be an added advantage. 

• Proficient in MS Word, Excel and PowerPoint. 

• Good communication skills in both oral and written. 

• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 

• At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided

Job Description

• Manage the Company's IT infrastructure and services, including end-user computing.
• Manage and govern IT infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters.
• Responsible for the Company's infrastructure related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities.
• Perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, change requests and application support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution comply with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base.
• System and network patching, capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the Company guidelines and established processes.

Job Requirements

• Degree in Engineering/Business/Finance/Computer Science or equivalent.
• Minimum 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools.
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage.
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills.
• Fluent in English, both spoken and written.

Role Overview

We are seeking a highly skilled IT/OT Lead to drive industrial data integration, connectivity, and digital transformation across pharmaceutical manufacturing environments. The role will focus on implementing scalable industrial data platforms using AVEVA OSI PI, MQTT (HiveMQ, Sparkplug), Kepware, and Ignition, enabling real-time visibility, analytics, and smart factory initiatives.

Key Responsibilities

IT/OT Architecture & Digital Strategy

• Define and implement IT/OT convergence architecture
• Design unified data flow from shopfloor (OT) → enterprise IT systems
• Lead Industry 4.0 initiatives leveraging: MQTT (HiveMQ, Sparkplug B), Edge-to-cloud data pipelines, Unified namespace (UNS) architecture

2. Industrial Data Platform Implementation

• Lead deployment and support of: AVEVA OSI PI (PI AF, PI Vision, PI Interfaces), Ignition (SCADA, HMI, Edge Gateway)
• Build scalable real-time data infrastructures for analytics and reporting
• Ensure high availability, performance, and zero data loss

3. Connectivity & Edge Integration

• Implement device and system connectivity using: Kepware (OPC UA, device drivers, industrial protocols) PLCs, SCADA, DCS (DeltaV, etc.)
• Integrate plant systems using: OPC UA/DAMQTT (HiveMQ broker with Sparkplug B)
• Enable plug-and-play integration for factory equipment and IoT devices

4. MQTT & Unified Namespace (UNS) Enablement

• Design and implement MQTT-based architectures
• Configure and manage: HiveMQ broker infrastructure, Sparkplug B specification for stateful data communication
• Establish enterprise-wide Unified Namespace (UNS) for real-time data sharing
• Ensure scalable, decoupled, and event-driven data architecture

5. Historian & Data Management

• Manage and optimize OSI PI and/or Aspen IP21 historian systems
• Build contextualized asset models using PI AF
• Develop dashboards, reports, and analytics pipelines
• Ensure data integrity, governance, and audit readiness (GxP)

6. Cybersecurity & Compliance

• Implement OT security best practices: Network segmentation, Secure MQTT architecture (TLS, authentication)
• Ensure compliance with: GMP / GxP / 21 CFR Part 11 Data integrity standards
• Conduct security risk assessments for IT/OT environments

Requirements

• Bachelors degree in Computer Science or any related degree or discipline
• More than 10 years experience delivering data integration and MES solutions across large scale projects
• At least 6 years of data integration and MES solution experience in Pharmaceutical CAPEX projects
• Certified in Aspen and OSI PI Date historian
• Proven experience end-to-end equipment data integration (PLC, delta process equipment, benchtop instruments) for pharmaceutical CAPEX projects
• Proven experience installing and configuration of PI server, AF server, PI Vision, Reports and PI SQL DAS (RTQP) in a pharmaceutical project and facility