JOB DESCRIPTION

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager
• Any other duties/tasks as requested by management.

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Our client is looking for a  M&E Manager to join our Singapore office as we continue growing across Southeast Asia. This role is ideal for a detail-oriented professional with a strong understanding of M&E systems, who can effectively translate complex technical information into clear actionable reports and communications.

It involves close collaboration with clients, designers, and contractors to translate workplace strategies,  such  as  agile  working  environments,  collaborative  zones,  and  wellness-focused features into seamless and practical project execution. 

About Our Client

Our client company is an award-winning workplace design and build consultancy headquartered in Singapore, specializing in creating people-centric work environments that connect communities, ideas, and business goals. The company provides end-to-end services including workplace strategy, interior design, project management, construction, and renovation. With offices in Singapore, Thailand, and Malaysia, they are recognized for its innovative approach to workplace transformation, strong collaborative culture, and rapid growth across Southeast Asia.

Hiring

• Job Title : M&E Tender Manager
• Job location : Alexandra Road

Responsibilities

·       Review tender requirements from Clients/Consultants, not limiting to tender documents, drawings, site surveys and tender briefs.

·      Attend site show-round, tender interview and meetings as and when necessary.

·      Liaise with internal project members for integrating of M&E design into proposals.

·      Develop M&E designs and layouts for proposals.

·      Develop cost proposals according to the design intend.

·      Source for and compare quotations to ensure cost-effectiveness and quality.

·      Proposed value engineering for M&E designs.

·      Ensure tender submissions/proposals are fully complied with Clients’/Consultants’ requirements.

·      Ensure tender submissions/proposals are aligned to industry norms and adheres to local authorities’ standards and compliance.

·      Negotiate and procure materials and services for awarded contracts.

·      Prepare, submit and discuss project cost variations with Clients/Consultants.

·      Review and certify claims from suppliers and contractors.

·       Carry out other duties, activities as maybe directed by the company from time to time, either through its Management or the Employee’s immediate superior.

Requirements:

·      Degree in Mechanical & Electrical Engineering or equivalent qualification,

·      Minimum7 years of relevant experience in Mechanical & Electrical (M&E) works,

·      Strong knowledge of workplace safety standards and practices, with a proactive safety mindset,

·      Proven ability to liaise effectively with statutory authorities and regulatory bodies,

·      Excellent interpersonal and communication skills, with the ability to engage and collaborate with diverse stakeholders.

·      Strong organizational skills with the ability to prioritize tasks and perform effectively under pressure,

ORYX TALENT PTE LTD |Co Registration No: 202549948R |  KAH Personnel License No:  R26161400  | EA License No: 25C3248

Job Summary

Lead and manage all restaurant operations to drive profitability, enhance customer experience, and develop a high-performing team. Implement strategies to boost sales, control costs, and maintain brand standards in a dynamic hospitality environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth workflow and high service standards
• Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals
• Develop and execute operational strategies to improve efficiency and profitability
• Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits
• Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities
• Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence
• Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce
• Establish clear performance standards and accountability measures across departments to enhance team productivity
• Foster a positive and high-performance work culture that supports staff retention and development
• Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets
• Review financial reports regularly and implement corrective actions to maintain profitability
• Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively

Required competencies and certifications

• Diploma, Advanced Diploma, or Degree in Hospitality Management, Business Management, or related field
• Minimum 5 years of management experience in the F&B, hospitality, or hotel industry
• Proven ability to lead profitable restaurant or hospitality operations
• Strong leadership skills with experience managing large teams and multiple departments
• Proficient in financial management and business development
• Excellent communication and stakeholder management skills
• Ability to perform effectively in a fast-paced and dynamic environment

Other Information

Remuneration & Benefits

• Basic Salary: From SGD 8000 per month
• Profit Sharing Scheme
• Sales Incentive Programme
• Annual Leave and Medical Benefits
• Staff Dining Benefits
• Career Growth Opportunities

JOB DESCRIPTION

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

Job Responsibilities / 工作职责

Assist in planning and executing marketing activities to promote company products and services.
协助策划及执行营销活动，以推广公司产品及服务。

Conduct market research and collect customer feedback to understand market trends and customer needs.
进行市场调研并收集客户反馈，以了解市场趋势及客户需求。

Assist in developing marketing materials, including brochures, flyers, social media content, and promotional messages.
协助制作营销资料，包括宣传册、传单、社交媒体内容及推广文案。

Manage and update company social media platforms and assist in online marketing campaigns.
管理及更新公司社交媒体平台，并协助线上营销推广活动。

Communicate with customers, business partners, and suppliers to support marketing and promotional activities.
与客户、商业伙伴及供应商沟通，支持营销及推广活动。

Assist in organizing promotional events, roadshows, exhibitions, and other marketing activities when required.
根据需要协助组织促销活动、路演、展会及其他营销活动。

Monitor the effectiveness of marketing campaigns and prepare basic reports for management review.
跟进营销活动效果，并准备基本报告供管理层参考。

Support sales and customer service teams by providing marketing information and promotional support.
为销售及客服团队提供营销资料及推广支持。

Maintain customer database and assist in follow-up with potential customers.
维护客户资料库，并协助跟进潜在客户。

Perform other marketing-related duties assigned by the company or supervisor.
完成公司或主管安排的其他营销相关工作。

Requirements / 职位要求

Relevant experience in marketing, sales support, digital marketing, customer service, or business development is preferred.
有市场营销、销售支持、网络营销、客户服务或业务开发相关经验者优先。

Basic knowledge of marketing concepts, social media platforms, and promotional activities.
具备基本营销概念、社交媒体平台及推广活动相关知识。

Good communication and interpersonal skills.
具备良好的沟通能力及人际交往能力。

Able to work in a fast-paced environment and handle multiple tasks.
能够适应快节奏工作环境，并处理多项工作任务。

Creative, responsible, hardworking, and willing to learn.
有创意、工作认真负责、吃苦耐劳，并愿意学习。

Able to work independently and as part of a team.
能够独立工作，也能与团队良好配合。

Working Conditions / 工作条件

Working Hours: As per company schedule
工作时间：根据公司排班安排

• Assist in the clinic’s day to day operations and functions.
• Assist the Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of government licenses including but not limited to Clinic License, Fire, Insurance, and HSA.
• Other duties assigned by your reporting officer as required.

Responsibilities

• Identify and pursue new business opportunities to drive company growth and expand market reach
• Develop and maintain strong relationships with clients, partners, and key stakeholders across various industries
• Conduct client meetings, sales presentations, and negotiations to promote the company’s services and solutions
• Manage the full sales process including prospecting, lead generation, proposal preparation, negotiation, and closing
• Achieve assigned sales targets and contribute towards overall business development objectives
• Work closely with internal departments to ensure smooth service delivery and customer satisfaction
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities
• Maintain accurate sales pipeline reports, customer records, and business updates
• Handle multiple sales opportunities effectively while meeting deadlines and priorities in a fast-paced environment

Requirements

• 2–6 years of sales or business development experience, preferably in a B2B environment
• Proven track record of achieving or exceeding sales targets and KPIs
• Strong experience in new business acquisition with a proactive and results-driven mindset
• Excellent communication and interpersonal skills with the ability to engage stakeholders across different industries and seniority levels
• Confident in conducting negotiations and business discussions with senior management and decision-makers
• Experience in subscription-based or solution-selling environments would be advantageous
• Familiarity with the shipping, maritime, or energy sectors will be an added advantage
• Strong presentation, negotiation, and relationship management skills
• Self-motivated, independent, and highly driven to achieve business objectives
• Able to multitask, manage priorities effectively, and work well under pressure

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

- Any other duties/tasks as requested by management.

Key Requirements

• At least 5 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team
• Any other duties/tasks as requested by management

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Why Join Us?

• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Lead and manage the overall logistics operations across construction projects.
• Oversee daily logistics operations, fleet deployment, manpower coordination, and operational planning to support smooth project execution.
• Manage fleet operations including cranes, lorries, vehicles, machinery, and equipment utilization.
• Coordinate with Project Managers, site teams, vendors, and subcontractors to ensure operational and logistics requirements are met.
• Supervise logistics staff, general workers, and operational manpower across multiple project sites.
• Monitor fleet maintenance, permits, insurance, and compliance with safety and regulatory requirements.
• Review operational performance, manpower deployment, resource utilization, and logistics costs.
• Drive process improvement, operational efficiency, and problem-solving initiatives.
• Prepare operational and logistics reports for management review.
• Perform any other duties assigned by Management.

Job Requirements:

• Degree or Diploma in Civil Engineering, Construction Management, Operations/ Logistics or related field.
• Minimum 8–12 years of relevant experience in construction operations, logistics, or fleet management.
• At least 3–5 years of managerial experience in the construction industry.
• Experience managing cranes, lorries, machinery, fleet operations, and site manpower.
• Familiar with Singapore construction industry practices and operational requirements.
• Strong leadership, coordination, planning, and problem-solving skills.
• Good communication and stakeholder management skills.
• Knowledge of WSH requirements and regulatory compliance for fleet and machinery operations.

Job Summary

The TCM Physician Branch Manager is responsible for delivering professional Traditional Chinese Medicine consultations and treatments while overseeing the overall branch operations, team management, and business performance. This role requires a strong balance of clinical expertise, leadership capability, and sales-driven mindset to ensure high-quality patient outcomes and sustainable clinic growth.

Key Responsibilities
1. Clinical Practice (TCM Physician Role)

• Conduct detailed TCM consultations, diagnosis, and treatment planning (e.g., acupuncture, herbal prescriptions, tuina, cupping where applicable)
• Ensure safe, effective, and patient-centered treatment in line with TCM principles and clinic standards
• Maintain accurate and complete patient records
• Provide health education and follow-up care to improve patient recovery and retention

2. Branch Operations Management

• Oversee daily clinic operations to ensure efficiency and smooth patient flow
• Ensure compliance with clinic SOPs, hygiene standards, and regulatory requirements
• Manage clinic resources, inventory (herbs, supplies), and cost control
• Ensure high standards of customer service and patient experience

3. Team Leadership & Development

• Lead, supervise, and mentor clinic staff (front desk, therapists)
• Conduct performance reviews, coaching, and on-the-job training
• Build a strong, disciplined, and service-oriented team culture
• Manage staff scheduling and manpower planning

4. Sales & Business Growth

• Drive branch revenue and achieve monthly sales targets
• Promote clinic services, packages, and treatment plans effectively
• Improve patient conversion, retention, and repeat visit rates
• Identify business growth opportunities and implement sales strategies
• Collaborate with marketing team on campaigns and promotional activities

5. Reporting & Strategy

• Monitor and report branch performance (sales, operations, staffing, patient volume)
• Analyse business trends and propose improvement strategies
• Support management in expansion planning and operational improvements

Requirements

• Registered or qualified TCM Physician Traditional Chinese Medicine or equivalent certification
• Minimum 5 years of clinical experience as a TCM Physician
• Minimum 3 years of managerial or supervisory experience in clinic or healthcare setting
• Strong sales ability with proven track record in meeting or exceeding targets
• Good leadership, communication, and people management skills
• Strong clinical knowledge combined with business acumen
• Ability to work in a fast-paced, performance-driven environment

The Operations Manager (ACMV) is responsible for leading and managing the overall operations, maintenance and performance of ACMV systems across assigned sites and projects. The role oversees operational planning, team management, client engagement, preventive maintenance programmes, and Addition & Alteration (A&A) works to ensure efficient, reliable and compliant ACMV operations in accordance with organisational and regulatory standards.

Responsibilities

• Lead and manage daily ACMV operations, maintenance activities and service delivery across assigned sites
• Oversee preventive and corrective maintenance programmes for ACMV systems and equipment
• Manage operational planning, manpower deployment and resource allocation to ensure smooth operations
• Monitor ACMV system performance and implement improvement initiatives to enhance operational efficiency and reliability
• Oversee ACMV upgrading, retrofitting and Addition & Alteration (A&A) works, including project coordination and execution
• Liaise with clients, consultants, contractors, vendors and internal stakeholders on operational and technical matters
• Review technical reports, maintenance records, incident investigations and operational documentation
• Manage contractors and service providers to ensure quality, safety and compliance with contractual requirements
• Support budgeting, cost control, procurement and operational reporting activities
• Ensure compliance with Workplace Safety & Health (WSH), Environmental Management System (EMS) and statutory regulations
• Lead emergency response and recovery activities relating to ACMV systems and critical building operations
• Provide leadership, guidance and training to engineers, technicians and site teams

Requirements

• Degree or Diploma in Mechanical Engineering, Building Services Engineering or related discipline
• Minimum 5–8 years of relevant experience in ACMV operations, facilities management or building services
• Experience managing ACMV maintenance operations, A&A works and technical teams
• Strong knowledge of ACMV systems, chiller plant operations, BMS and maintenance best practices
• Familiar with local codes, regulations and WSH requirements
• Good leadership, communication and stakeholder management skills
• Able to work independently and manage multiple operational priorities in a fast-paced environment

Responsibilities:

• Provide advanced technical support to customers and internal teams, leading machine, process, and application troubleshooting while coordinating critical issues with regional stakeholders.
• Plan, execute, and qualify customer trials, experiments, and joint development projects (JDPs), ensuring successful implementation and validation of solutions.
• Conduct scientific and process analyses, interpret findings, and prepare comprehensive technical reports, proposals, and recommendations to support business decisions.
• Drive continuous improvement initiatives by contributing innovative ideas, monitoring technology and industry trends, and providing regional process and tool usage feedback to product teams.
• Develop technical documentation, application notes, and training materials, while delivering seminars and presentations to customers, sales teams, and service organizations.

Requirements:

• Degree/Masters in Engineering, Physics
• At least 8 years of experience in Semiconductor industry

Account Manager
Kerwin Tan Kai Bin (R1331624)
kerwin.tan@searchasia.com.sg
EA16S8107

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Job Responsibilities

• Lead and manage retail store teams to achieve sales targets and business goals.
• Oversee and manage the operations of multiple retail outlets.
• Monitor and improve sales performance across all stores.
• Manage staff attendance, scheduling, and discipline.
• Recruit, train, coach, and develop retail staff.
• Handle employee issues and customer complaints professionally.
• Plan and execute store promotions, visual merchandising, and product displays.
• Analyze sales data and implement strategies to improve store performance.
• Ensure smooth daily operations across all retail outlets.
• Drive team motivation and maintain a positive working culture.

Requirements

• Minimum 3 years of experience in retail management or multi-store operations.
• Leadership and people management skills.
• Able to work independently and make decisions without constant supervision.
• Excellent communication skills in both English and Chinese.
• Experienced in handling customer complaints and staff-related matters.
• Understanding of retail operations, merchandising, and sales management.

We Are Looking For Someone Who

• Can lead and inspire teams to achieve outstanding sales results.
• Takes ownership of the business and continuously seeks ways to improve performance.
• Brings new ideas and solutions instead of waiting for instructions.
• Has strong responsibility, leadership, and execution skills.
• Is passionate about retail and business growth.

Job Description

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Job Summary: We are seeking a compassionate and dedicated Assistant Manager to supervise various aspects of our funeral service operations. You will play a key role in ensuring the highest standards of professionalism, care, and respect for families during their time of need.

Responsibilities

Funeral Service Excellence:

• Manage the planning, coordination, and execution of funeral and tahlil recitation services.
• Ensure all procedures for deceased care (collection, transfers, washing/shrouding, burial, and talqin) are conducted with utmost respect and according to Islamic traditions.
• Develop and implement strategies for strict adherence to religious and professional regulations.

Client Care and Aftercare:

• Supervise the aftercare process, including timely delivery of documentation and client satisfaction surveys.
• Analyze feedback to continually improve service quality.

Leadership and Safety:

• Foster a culture of safety within the organisation.
• Implement and supervise health and safety protocols for staff and client protection.
• Collaborate with senior management on operational goals, special projects, and service enhancements.

Client Services and Administration:

• Ensure client families are fully informed of service options and oversee service delivery.
• Supervise the accurate preparation of all service-related documentation.
• Manage arrangements for specialized care of specific remains.
• Develop and implement authorization processes.
• Be the primary point of contact for inquiries and maintain relations with stakeholders, including contractors and other casket companies.
• Manage all necessary documentation for burial assignments and generate regular reports to keep the executive team informed.
• Oversee financial transactions, including the processing of invoices and managing petty cash.
• Administer the Jenazah Management Course, including the preparation of materials and issuance of certificates.

Community Engagement and Growth:

• Champion Islamic adab (etiquette), akhlaq (moral character), and heritage in all operations and interactions.
• Actively engage with community and religious organizations to expand market share and enhance Ihsan Casket's reputation.
• Serve as a key representative at community events, embodying the organization's values.

Strategic Development:

• Develop and maintain Business Continuity Plans for uninterrupted service delivery.
• Lead the rollout of the Ihsan Legacy program, a new service and community initiative.
• Spearhead the creation and growth of the Ihsan Community, fostering stronger connections with stakeholders.

Knowledge, Skills & Abilities:

• Familiar with Syariah (Islamic) aspects of funeral management
• Proficient in IT tools, such as Microsoft Office and Google Suite
• High degree of compassion, integrity, and emotional intelligence
• Excellent communication and interpersonal skills
• Strong problem-solving, multi-tasking, and prioritisation skills
• Ability to work flexible hours, including weekends, evenings, and overtime
• Detail-oriented with a commitment to accuracy

Requirements:

• Degree in Business Management, or a related field
• Minimum of 3-5 years of experience in managing a team
• Professional certification(s) in Islamic Studies (bonus to have)

Application Process

Interested candidates should send their resumé along with a cover letter demonstrating their suitability for the role to MTFA human resource department. Please ensure to include examples of past experience in fundraising or administrative roles.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/ManagerAssistant-Senior-Manager-%28Experiential-Learning%29%2C-MBA-Programmes-Office/33498-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Manager/Assistant Senior Manager plays a key role in managing experiential learning courses within the MBA curriculum, including Launch Your Transformation and the MBA Consulting Project, while driving corporate outreach to source high-quality, real-world projects for students. This position focuses on building strong relationships with industry partners, collaborating with faculty and internal stakeholders, and ensuring that experiential learning courses and initiatives provide high-quality, relevant, and career-enhancing learning experiences aligned with the MBA programme’s objectives.

1. Corporate Outreach & Project Sourcing

• Identify and secure MBA Consulting Projects aligned to student’s learning objectives
• Build and maintain strong industry relationships to support consulting projects, MBA Clubs, and other experiential learning initiatives
• Explore potential collaborations with corporate partners for student engagement

2. Course Management

MBA Consulting Project

• Manage the MBA Consulting Project lifecycle from sourcing to completion
• Define project scope with project sponsors, deliverables, and expectations with companies
• Oversee student applications, team assignments, project supervision, and milestone tracking
• Facilitate briefings and align expectations among companies, supervisors, and student teams
• Monitor project progress, address challenges, and ensure timely delivery of outcomes

Other MBA Experiential Learning Course Management

• Manage end-to-end experiential learning course management that include courses planning and offerings, student’s enrolment and grading
• Liaise with teaching faculty on teaching requirements and planning
• Liaise with cross-faculty on course(s) offerings

3. Inter-School & Faculty Collaborations

• Manage and maintain relationships with cross-faculty collaborations on course offerings
• Identify potential partnership opportunities within the NUS ecosystem

4. Stakeholder Engagement & Performance Monitoring

• Serve as primary contact for student and corporate partner queries
• Support student performance and learning outcomes through guidance and feedback
• Measure project impact and stakeholder satisfaction; identify areas for improvement and implement enhancements

Additional scope for the Assistant Senior Manager grade: The incumbent will take on strategic leadership in continuously reviewing, designing, and expanding experiential learning opportunities and initiatives that enhance the MBA student learning experience, and will contribute to longer-term programme strategy and team succession planning.

Others

• Continuously explore possible process improvement, automation initiatives, and other functional areas as needed
• Assist in ad-hoc projects and initiatives assigned by the Head of Experiential Learning
• Provide support to the team in other functions when needed

Qualifications

• Bachelor’s Degree from a recognised university
• At least 5 years’ relevant experience in outreach, business development, stakeholder engagement, or a related field; candidates for the Assistant Senior Manager grade should have at least 8 years’ relevant experience, including some experience in programme design or team leadership
• Strong track record in corporate engagement and relationship management
• Experience in education, training needs analysis, or experiential learning is preferred
• Able to work independently, manage multiple priorities, and collaborate across teams
• Confident engaging with senior executives, faculty, and a diverse student body
• Excellent communication, interpersonal, and problem-solving skills
• A proactive self-starter who is resourceful, adaptable, and a fast learner in a dynamic, fast-paced environment
• Familiar with social media platforms (Facebook, Instagram, LinkedIn)
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and educational IT systems

(Appointment job grade will commensurate with the selected candidate's experience)

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.