Total 4,547 Others job vacancies

As an Assistant Manager at Boomarang you are responsible for ensuring that the venue runs smoothly, efficiently, and provides an exceptional experience for our customers. 

You will set up the venue for the day’s activities, manage stock and supplies, and foster an inviting atmosphere where customers and colleagues feel valued.

Key Responsibilities:

• Daily Setup & Operations: Lead the setup and readiness of the venue for daily operations, ensuring all equipment, seating areas, and materials are arranged appropriately for customer service.

• Customer Service Excellence: Greet and interact with customers in a friendly, professional manner, taking and serving orders while addressing any special requests or concerns.

• Inventory Management: Support with daily checks on stock level ensuring adequate supply of all items (e.g., beverages, ingredients, service items) to meet operational needs and avoid shortages during peak times.

• Cleanliness & Organisation: Maintain cleanliness and order in the venue, adhering to health and safety regulations. Conduct regular checks to ensure all sections, including workstations and storage, are clean, organised, and ready for use.

• Operational Efficiency: Monitor and improve workflow processes, helping to identify opportunities for enhanced service speed and quality.

Key Requirements:

• Experience in café, bar, or restaurant management with a proven track record in day-to-day operations.

• Strong customer service excellence mindset, proactive in taking orders from customers, responding quickly, and with clear communication.

• Excellent personal hygiene and presentation including in uniform at all times during shift.

• Strong knowledge of food and beverage management, including inventory control. Exceptional organisational skills with the ability to multitask and prioritise in a fast-paced environment.

• Good understanding of health and safety standards related to café/bar operations.

Job Description

Job Scope & Responbilities :

* Handle for full set of account

* Financial month end closing

* Coordinate and liaise with external parties like auditors, tax agents and tax authorities

* Responsible for all duties related to Human Resources,

* Monthly payroll preparation, CPF submission

* Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.

* MOM WPOL/EPOL/ matter

* Handling other admin duties

* Perform any other ad hoc duties when required.

Job Requirements :

* Candidate must possess at least diploma or equivalent.

* Language: Bilingual in English and Chinese Mandarin (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.

* At least 2 Year(s) of working experience in the related field is required for this position.

ADMINISTRATOR

Roles and Responsibilities:

Support programme owners in the project management and execution of solutions.

Create effective programme communications and manage registration process

Timely update the project plan, flag to Solution Owners for any potential risks, suggesting solutions where possible

Execute multiple projects and deliver high quality services on time and within budget

Maintain collaborative relationships across different teams and build internal networks

Competencies and experience:

Bachelor’s degree in organisation psychology, human resources, organisational development or related field

Strong programme management and project execution skills, including work planning, reporting, risk and issue resolution, budget management, etc.

Strong communication skills, including written and verbal Mandarin and English

Strong client service orientation – i.e. attention to detail, able to anticipate client needs, strive for excellence in quality of deliverables

BENEFITS

- 5 Days work per week

- Referral Fee (Up to $3000/-) *

- Career Growth Opportunities

- Employee discount of 25%

- Birthday treat for 2pax

- Leave Benefits

RESPONSIBILITIES AND MEANS

·      Formulate sound business development strategies to ensure long-term sustainable success

·      Set standards and objectives for different stores and departments

·      Optimize and oversee operations to ensure efficiency and effectiveness

·      Lead a team of restaurant managers towards effective collaboration and attainment of goals

·      Undertake sound financial management to ensure restaurants are profitable and meet and exceed budgets

·      Ensure compliance with rules and regulations, company’s policies and operational guidelines

·      Deal with problems by providing creative and practical solutions

·      Evaluate performance using key metrics and address issues to improve it

·      Report to senior executives on progress and issues

·      Assist upper management in decisions for expansion

·      Setting up the framework for training and development of our employees

·      Improving the morale and engagement of our team members through better alignment to common goals and aspirations

Responsibilities

• Act as the primary point of contact for members, addressing inquiries and feedback.
• Plan and execute workshops, networking events, and startup programs.
• Foster connections among members to encourage collaboration and growth.
• Drive community engagement and support membership retention initiatives.
• Build partnerships with startups, investors, and ecosystem stakeholders.
• Manage community communications across social media, newsletters, and internal channels.

Requirements

• 2–5 years in community management, coworking spaces, events, or customer engagement.
• Strong interpersonal, communication, and organizational skills.
• Passion for startups, entrepreneurship, and community building.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940

Job Title: Clinic & Gym Operations Manager

Location:

CBD

Employment Type:

Full-Time

Role Overview

We are seeking a dynamic, highly organized Clinic & Gym Operations Manager to lead our hybrid facility, which integrates premium Strength & Conditioning (S&C) training with elite Physiotherapy care.

In this role, you will bridge the gap between fitness and rehabilitation. You will be responsible for driving membership and clinical bookings, managing daily front-of-house operations, and leading a multidisciplinary team of coaches, physiotherapists, and administrative staff. If you have strong business acumen, excel at building communities, and understand the sports-performance and healthcare landscape, we want you to lead our team.

Key Responsibilities

1. Cross-Functional Operations & Facility Management

2. Business Growth & Lead Management

3. Multidisciplinary Team Leadership

4. Client Experience & Community Retention

Requirements

• Experience: Minimum 2–3 years in facility management, ideally within a premium gym, Allied Health clinic, sports performance center, or multidisciplinary medical facility.
• Industry Knowledge: A solid understanding of both the fitness industry (S&C, personal training) and clinical workflows (physiotherapy, patient management).
• Skills: Proficient with integrated gym/clinic software (e.g., Mindbody, Glofox, Cliniko, Coreplus, or similar CRM/EMR tools).
• Leadership: Proven ability to manage a diverse team of technical professionals (coaches and clinicians) and handle scheduling conflicts.
• Attributes: Exceptional communication skills, a highly professional demeanor suitable for a healthcare environment, and a deep passion for strength, conditioning, and longevity.

Role Summary
Responsible for managing and maintaining the company’s IT infrastructure, ensuring high availability, security, and performance across all systems.

Key Responsibilities

• Manage servers, networks, cloud infrastructure (Azure/AWS), and data centers
• Ensure system uptime, performance monitoring, and incident management
• Oversee IT security, backup, and disaster recovery processes
• Lead infrastructure projects (upgrades, migrations, cloud adoption)
• Manage vendors, licenses, and infrastructure costs
• Support business applications and coordinate with internal teams

Requirements

• Minimum Bachelor’s degree in IT / Computer Science or related field
• At least 5 years of relevant IT infrastructure experience
• Experience in cloud (Azure/AWS), network, and system administration
• Strong knowledge of network, server, and cloud environments
• Experience with security, backup, and DR planning
• Good problem-solving and stakeholder management skills

We are seeking a senior operations professional with a strong background in the technology sector to drive operational excellence across AI and IT infrastructure businesses. This role requires strong cross-functional execution capability, the ability to operate in complex technical environments, and a proven track record in improving delivery efficiency and operational processes.

This is a business and program operations role in a tech-driven environment, not a facilities, administrative, or data centre infrastructure operations role.

Key Responsibilities

• Drive cross-functional execution across sales, engineering, logistics, procurement, and finance to ensure successful project delivery.
• Manage end-to-end operational processes including customer delivery, supply coordination, and project tracking.
• Design and improve operational frameworks, SOPs, and project governance structures to enhance efficiency.
• Monitor operational KPIs, identify risks and bottlenecks, and drive corrective actions.
• Support enterprise-level customer delivery and critical project execution.
• Manage communication and coordination with internal stakeholders, customers, and vendors.
• Provide clear reporting on project status, operational health, and key issues to leadership.

Must-Have Requirements

• 5–10 years of experience in operations, program management, or business operations within the technology industry.
• Must have experience in one or more of the following industries:

                      * AI / Cloud / SaaS

                      * IT hardware / enterprise infrastructure

                      * Semiconductor / GPU / data centre solutions

                      * High-tech B2B technology companies

• Proven experience driving complex cross-functional initiatives (not administrative or clerical roles).
•  Strong execution and structured thinking; able to drive outcomes in ambiguous environments.
• Comfortable working with operational data, dashboards, and performance metrics.
• Strong communication skills with ability to align technical and business stakeholders.

Strongly Preferred

• Experience working in a technology company and/or a global, cross-cultural environment.
• Proven experience in customer delivery, enterprise solution implementation, or project delivery management.
• Background in supply chain operations, technical product delivery, or related operational functions.
• Experience in a scale-up, high-growth, or fast-paced organization, with the ability to adapt and drive results in a rapidly evolving environment. (Highly preferred)

Company seeks a candidate of Manager for Shipbuilding and Ship repair industry for Hull & Piping and other sections of Shipyard and Offshore Marine, must have working experience at Seatrium and other shipyards (formerly known as Keppel) for at least 5 to 10 years. Must have experience in quote projects, Jobs request procedures, costing, understand technical drawing and must be familiar in communication with the Section of Hull and Piping SM, ASM, and contract department, time to time must go onboard vessels oil tankers at shipyard to oversee jobs progress and must undertake the responsibility of safety of workers and lead the teams of workforce. Able to work irregular hours and must respond to emergency calls from yard, dormitory and workers at around the clock.

Must possess Minimum Class 3 Driving Licence.

Job Summary
We are seeking an experienced and hands-on General Manager to oversee the overall operations, business performance, clinic management, marketing and administrative management of our clinic group. The successful candidate will work closely with the management team and clinic teams to ensure smooth daily operations, service excellence, compliance with internal procedures, business growth and brand development.

This role is suitable for a candidate with strong leadership skills, healthcare or clinic operations experience, marketing and business management exposure, and the ability to manage both operational and business priorities in a fast-paced environment.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the clinic group to ensure smooth and efficient workflow.
• Work closely with clinic managers, doctors, therapists, nurses, front desk and administrative teams.
• Review and improve clinic processes, patient flow, appointment scheduling and service standards.
• Ensure clinics are properly staffed, equipped and maintained for daily operations.
• Monitor operational issues and resolve matters promptly and professionally.
• Coordinate with supervisors and team leads to ensure proper supervision, reporting and operational support across the clinic group.

Business, Marketing and Performance Management

• Support the management team in driving business growth, revenue targets, marketing plans and service performance.
• Monitor clinic performance, sales reports, patient feedback, marketing results and operational KPIs.
• Assist in developing and implementing marketing strategies to improve clinic visibility, patient engagement and brand positioning.
• Identify areas for improvement and implement suitable action plans.
• Assist in planning and executing business strategies for clinic expansion, service improvement and customer retention.
• Review cost control, manpower planning and resource allocation to improve efficiency.
• Support long-term business planning and organisational development for the clinic group.

People Management

• Lead, guide and motivate clinic staff to achieve operational, service and business goals.
• Support recruitment, onboarding, training, staff performance review and manpower planning.
• Handle staff matters in a fair and professional manner.
• Promote teamwork, accountability and a positive working culture across the clinic group.
• Work with supervisors and department leads to strengthen staff performance, service quality and operational standards.

Customer Service and Patient Experience

• Ensure a high standard of patient care, customer service and professional conduct.
• Review patient feedback and complaints, and follow up with appropriate service recovery actions.
• Work with the team to improve patient experience and service quality.
• Ensure front-line staff maintain professional communication with patients and visitors.

Compliance and Administration

• Ensure clinic operations comply with company policies, regulatory requirements and relevant healthcare standards.
• Maintain proper documentation, reporting and administrative records.
• Liaise with external vendors, suppliers, service providers and relevant authorities when required.
• Support management in audits, inspections, licensing matters and internal compliance reviews.
• Ensure proper reporting to management on clinic operations, manpower, business performance and marketing-related matters.

Career Development

• The successful candidate will be given the General Manager title and will have opportunities to take on broader leadership responsibilities as the clinic group grows.
• The role may provide progression opportunities towards senior management or executive-level responsibilities, subject to business needs, individual performance and management’s assessment.

Requirements

• Degree in Business Administration, Healthcare Management, Operations Management, Marketing or a related discipline.
• Minimum 5 to 8 years of relevant management experience, preferably in healthcare, medical, aesthetic, wellness, hospitality, retail or service-related industries.
• Prior experience managing clinic operations, multi-outlet operations, marketing or business development will be an advantage.
• Strong leadership, communication and problem-solving skills.
• Able to manage teams, operational matters, marketing activities and business priorities independently.
• Good understanding of customer service standards, operational efficiency and business performance.
• Able to work in a fast-paced environment and handle confidential matters professionally.
• Proficient in Microsoft Office and comfortable with reports, data tracking and administrative systems.

Other Information

• Monthly salary is inclusive of AWS.
• Bonus or incentive, if any, will be subject to company performance and management’s discretion.
• Salary will be commensurate with qualifications and relevant experience.
• Candidates with relevant healthcare, clinic, aesthetic, marketing or service operations experience are encouraged to apply.

Interested candidates may apply via MyCareersFuture. Only shortlisted candidates will be contacted. Thank you.

Dorcas Tan

Recruit Inc Pte Ltd

Reg No: R1219821

EA Licence No: 14C7334

A Warehouse Manager ensures efficient storage, organization, and distribution of goods while maintaining safety, accuracy, and productivity. They supervise teams, manage inventory systems, and coordinate logistics to meet operational goals. workonward.com

Key Responsibilities

• Oversee daily warehouse operations: Manage receiving, storage, picking, packing, and shipping activities. LinkedIn
• Inventory management: Track stock levels, conduct audits, reconcile discrepancies, and maintain accurate records. workonward.com
• Team leadership: Train, supervise, and evaluate warehouse staff; assign tasks and monitor performance. Indeed
• Logistics coordination: Ensure timely order fulfillment and collaborate with other departments to meet shipping deadlines. workonward.com
• Safety and compliance: Enforce safety protocols, conduct audits, and comply with federal and state regulations. Monster.com
• Process improvement: Optimize warehouse layout, workflows, and equipment utilization. Salary.com
• Reporting and budgeting: Prepare performance reports, manage budgets, and identify cost-saving opportunities. workonward.com

Required Skills and Qualifications

• Leadership and management skills to supervise teams effectively. workonward.com
• Organizational and problem‑solving abilities for handling inventory and operational issues. workonward.com
• Communication skills for coordinating with staff and other departments. workonward.com
• Technical proficiency with WMS/ERP systems. Salary.com
• Education: High school diploma minimum; bachelor’s degree in logistics or business preferred. workonward.com
• Experience: Typically 3–5 years in warehouse operations; supervisory experience often required. Salary.com

Typical Objectives of the Role

• Maintain peak warehouse efficiency and customer satisfaction.
• Develop and refine warehouse systems and processes.
• Set and monitor operational goals. LinkedIn

A Warehouse Manager plays a critical role in ensuring smooth supply chain operations and maintaining high standards of accuracy, safety, and productivity.

Do send us your resume hr_singapore@linfox.com

utlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.

2. Team Leadership and Implementation:

• Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
• Ensure the outlet's functionality and equipment are maintained optimally.

3. Customer Engagement and Communication:

• Manage customer experiences across various platforms, encouraging and facilitating social media reviews and ratings.
• Establish and maintain positive relationships with internal and external stakeholders, ensuring effective and timely communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately, ensuring compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expiry-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance with SFA guidelines and Stuff’d SOPs for food safety.

2. Resource Planning and Team Management:

• Forecast resource and manpower needs, planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations covering safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Responsibilities:

• Must be able to maintain full set of accounts
• Help and manage an accounts department of 15 staffs Preparation of financial, budgets and statements
• Cash flow planning and management
• Credit control, risk management and treasury functions
• Ensure compliance with Company policies and internal and external compliance
• Should have experience in Payroll workings and HR Reports.
• Report on the financial implications of key operational decisions
• Any other duties as and when assigned

Requirements:

• Possess degree in Finance and/or Accountancy with at least 5 years in similar capacity
• Ability to work independently and under pressure
• Excellent communication and interpersonal skill
• Strong leadership and organizational capabilities
• Responsible, meticulous, self-motivated and committed to meet deadlines
• Competent with Financial and Microsoft software
• Able to work in Loyang vicinity and on alternate Sat.
• Payroll and HR experience will be an advantage

Job Description

• Liaise and assist Managing Director in responding to request for quotation from prospective clients both local and overseas
• Manage and coordinate preparation of pre-tender documentation and response to tender clarifications and amendments involved and attends tender meetings leading to award of tenders
• Prepare contract documents for control and implementation of contract administration and reviews commercial aspects of contract and agreement with clients & sub-contractors
• Assist the Project Managers in preparation of monthly progress payment and ensure successful claim of progress payment
• Attend site meetings with Project Staff as and when required
• Assist Project Managers in preparation of variation order and keep comprehensive record on work alteration and design amendment etc
• Liaise closely with Main Contractor and Client’s Q/S in regard to claims and negotiation of claims and finalisation of account
• Prepared budgets and cash flow projection in conjunction with Directors, Project Managers and Financial Controller
• Assist in negotiation of sub-contractors packages and preparation of sub-contractor or supplier agreement letters
• Analyse scope of work in project and contract for effective contract administration in conjunction with interpretation of architectural and shop drawings
• Liaise with Financial Controller and in conjunction with Project Managers control
• Monitor Project cost and prepare general financial administration
• Report example Cost history for contract negotiation and budget
• Other ad-hoc duties as assigned

Job Requirements

• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and strong leadership qualities.
• Efficient, Good Analytical Skills and Able to work independently.
• Candidates with QS or Contracts background is advantageous.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil) or equivalent.
• At Least 5 years of Experience in Civil Works.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCad.
• Able to start work immediately or within short notice.

Company Overview

Founded in 1875, the Young Women’s Christian Association (YWCA) of Singapore is a social service agency dedicated to empowering women from low-income families through holistic programmes. YWCA Fort Canning supports these initiatives via hospitality revenue.

Job Summary

The Duty Manager oversees front office daily operations to ensure team efficiency and service excellence. This role involves developing operational plans, managing VIP guest services, monitoring room inventory, and driving service recovery and compliance.

Responsibilities

Manage front office operations

• Collaborate with departments to fulfill guests' special requirements and requests
• Develop and implement operational plans aligned with front office procedures and service standards
• Identify and resolve deviations and irregularities in front office services to maintain quality
• Manage personalised reception services for VIP guest arrivals and departures
• Monitor front office operations to ensure compliance with organisational standards and procedures
• Track room inventory levels and reconcile discrepancies to maintain accuracy
• Control and maintain accurate inventory of all room keys
• Respond to incoming emails promptly and follow up on required actions
• Ensure luggage storage in the baggage room is controlled, recorded, and orderly at all times
• Review operational reports and statistics to monitor and report departmental performance
• Update digital signage daily with accurate information on F&B activities and events

Drive service and operational excellence

• Build and maintain guest relationships to encourage repeat visits
• Engage with guests to collect feedback on service quality for continuous improvement
• Manage service recovery for escalated guest concerns, maintaining proper records
• Oversee team service performance to meet guests’ needs and ensure satisfaction
• Review and recommend improvements to systems and processes to enhance workflow and productivity
• Manage departmental operating expenses to stay within budget

Manage operational risks

• Respond effectively to emergency situations to ensure guest and staff safety
• Implement compliance management for data protection and organisational security in guest registration and financial transactions
• Report all emergencies and incidents immediately during night shifts with proper documentation

Team Management

• Provide mentoring and guidance to enhance staff work performance
• Conduct daily briefings to align team objectives and updates
• Maintain accurate daily operations records
• Participate in meetings as required

Required competencies and certifications

• Minimum 2 years of relevant experience
• Strong working knowledge of Opera system
• Proficiency in Microsoft Word, Excel, and Outlook
• Availability to work shifts including weekends and public holidays

Fleek TCM is a beauty salon located at Jurong west.

We offer a huge variety of hair services & other beauty services such as facial and TCM treatments. We require new enthusiastic candidate who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for Full Time position as follows:

1) Beautician

2) Beauty Consultant

3) Sales Manager

4) Hairstylist

5) Senior Hairstylist

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge
- Hair Service knowledge: cutting, designing, re bonding, coloring, hair treatments, washing and etc

- Must hit personal sales target and group targets
- Prefer Chinese candidate as mostly our customer are chinese speaking.

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

• Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

• Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

• Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

• Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

• Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

• Foster a culture of excellence, teamwork, and proactive service.

• Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

• Manage the banquet department's budget, including labor costs, inventory, and equipment.

• Ensure careful control of inventory for china, glassware, silverware, and linen.

• Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

• Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

• Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

• Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

• Handle guest feedback professionally and implement corrective actions where necessary.

• Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

• Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

• Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

• Minimum Diploma in Hospitality Management, Business Administration, or a related field.

• At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

• Proven track record of successfully managing high-profile and high-volume events.

• In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

• Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

• Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

• Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

• Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

• Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

• Problem-Solver: Able to think quickly on your feet and provide effective solutions.

• Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

• 5-day work week

• AWS and Performance Bonus

• Annual Leave from 16 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.

Role: Boutique Manager - Zenith Singapore

Reporting to the Brand Director, Zenith S.E.A, the Boutique Manager is fully responsible for the management and performance of the store and is a key contributor in seeking new business opportunities.

Thanks to strong technical, interpersonal and managerial skills, the Boutique Manager is responsible for meeting sales objectives and building long lasting and loyal relationships with clients by providing them with a unique, luxurious and unforgettable shopping experience.

Key Responsibilities

Performance Management and Business Development

• Achieve and surpass the boutique targets in alignment with the brand’s retail strategy.
• Analyze business performance, propose actionable strategies, and implement plans to improve results and drives sales across each product category.
• Optimize profitability by effectively managing the cost.
• Provide sales leadership to the team by setting clear performance target and defining the relevant KPIs for the team members.

Store Management

• Act as a brand ambassador, engaging with VIP clients, new customers, and walk-in clients to deliver an exceptional experience at all times.
• Oversee the overall appearance and maintenance of the boutique, ensuring it aligns with brand guidelines and concepts, including the timely implementation of visual merchandising.
• Ensure inventory management is at the optimal.

Store Operation Management

• Actively ensure accuracy of monthly, quarterly and yearly stock taking, with no stock discrepancies.
• Weekly follow up with regional head office for stock replenishments and active order requests.
• Ensure the maintenance of all boutique timepieces when necessary, such as changing of straps, polishing, servicing.

Financial Control & Cash Registry

• Ensure compliance with procedures and with legal, fiscal and customs regulations and cash registry.

Reporting

• Provide timely reporting of sales (daily, monthly) to Brand Director.
• Streamline processes in existing operations to define action plans for implementation.

Team Management

• Ensure monthly staff programs are planned and communicated to regional office.
• Responsible for integrating and training new and existing team members.
• Conduct daily briefing to ensure target achievement and communication and foster a motivated and proactive working environment.
• Responsible of planning the monthly roaster.
• Ensure proper grooming in accordance with boutique guidelines.
• Consistent coaching of team members to achieve individual and collective objectives, through daily team meetings, on the job trainings, appraisals, training, task allocation, and feedback on expectations.

CRM Related Activities

• Develop and maintain strong client relationship through effective CRM activities with close follow up with existing and new clients.
• Nurture the recruitment of VIP clients and prospects and promptly address clients’ concerns.
• Monitor the achievement of CRM KPIs, ensuring the execution of the Brand’s CRM strategy by all team members.

Candidate’s Profile

We are seeking a candidate with a minimum of 8 years of extensive experience in luxury retail operations, including at least 5 years in relevant leadership capacity. The ideal candidate should thrive in a multicultural team environment, demonstrate strong leadership skills, and possess fluency in one or more languages (in addition to English) to effectively support our diverse workforce.

The candidate will have a proven track record of successfully managing high-profile clients from diverse cultural backgrounds. Experience in the high-end luxury watch industry is a plus.

The successful candidate will be agile, adaptable, and able to perform effectively under pressure. Strong interpersonal skills, attention to detail, and a proactive, can-do attitude are essential. A creative mindset is crucial to drive innovation, think strategically, and approach challenges with a disruptive and forward-thinking perspective.

Responsibilities

• Develop and implement Enterprise Risk Management (ERM) frameworks covering Strategic Risk, Operational Risk, Project Risk, Technology Risk, Cybersecurity Risk, Quality Risk, Supply Chain Risk, Health, Safety, Security and Environmental (HSSE) Risk, and Compliance Risk. 
• Establish risk governance policies, procedures, risk registers, risk appetite frameworks, and internal control mechanisms across engineering, inspection, testing, software development, and automation business functions. 
• Conduct enterprise-wide risk assessments and identify potential risks associated with engineering projects, operational processes, technology systems, digital solutions, and business operations. 
• Develop and maintain risk assessment methodologies, risk scoring models, Key Risk Indicators (KRIs), risk dashboards, and management reporting systems. 
• Perform trend analysis, root cause analysis, scenario analysis, and predictive risk assessments to support business decision-making and operational resilience. 
• Monitor project risks related to cost, schedule, quality, safety, resource allocation, and contractual obligations throughout the project lifecycle. 
• Lead technology and cybersecurity risk assessments for IT infrastructure, cloud platforms, software applications, automation systems, and digital transformation initiatives. 
• Develop risk analytics solutions and automate risk monitoring and reporting processes using data analytics, business intelligence, and visualization tools. 
• Manage enterprise risk data, data quality controls, and governance processes to ensure accurate and reliable risk reporting. 
• Support business continuity planning, operational resilience initiatives, and crisis management preparedness programs. 
• Collaborate with engineering, operations, quality assurance, software development, IT, and management teams to strengthen risk controls, governance standards, and compliance practices. 
• Lead risk management system implementation, enhancement, integration, and process improvement initiatives to improve risk visibility and operational efficiency. 
• Support the adoption of digital technologies, AI-enabled analytics, workflow automation, and data-driven risk management practices. 
• Conduct risk awareness training and promote a strong risk management culture across the organization. 

Requirements

• Bachelor's degree in engineering, Information Technology, Computer Science, Data Analytics, Risk Management, Business Management, or a related discipline. 
• Minimum 10 years of relevant experience in Enterprise Risk Management, Operational Risk Management, Project Risk Management, Technology Risk, Quality Management, Compliance, or Governance functions. 
• Strong expertise in risk identification, risk assessment, risk mitigation planning, risk monitoring, risk reporting, and internal control frameworks. 
• Experience in managing risks associated with engineering projects, inspection and testing services, software development, digital transformation initiatives, or automation solutions. 
• Hands-on experience in developing risk dashboards, Key Risk Indicators (KRIs), management reporting, and performance monitoring frameworks. 
• Advanced proficiency in Python, SQL, and data analytics tools for risk analysis, automation, reporting, and process improvement. 
• Experience with statistical analysis, predictive analytics, machine learning applications, and data-driven decision-making methodologies. 
• Strong knowledge of data governance, data quality management, data warehousing, ETL processes, and enterprise data management practices. 
• Proficiency in business intelligence and data visualization tools such as Power BI, Tableau, QlikView, or similar platforms. 
• Experience with enterprise risk management systems, Governance, Risk and Compliance (GRC) platforms, project management systems, or operational management solutions. 
• Familiarity with cloud technologies (AWS, Azure), API integration, workflow automation platforms, and digital business applications. 
• Strong understanding of ISO 31000 Risk Management, ISO 9001 Quality Management Systems, ISO 27001 Information Security Management Systems, ISO 45001 Occupational Health and Safety Management Systems, and relevant regulatory compliance requirements. 
• Excellent analytical, problem-solving, stakeholder management, communication, and leadership skills. 
• Ability to lead cross-functional teams and drive enterprise-wide risk management and governance initiatives.

TheOpportunity    

We have an exciting opportunity for BIM Manager to join our Building Services team in Singapore and become part of anetwork of over 400 Building Services Engineers across the Asia Pacific. Workwith diverse clients on various projects, enhancing your technical skills. Bepart of a motivated team in a supportive culture that values yourcontributions. We offer numerous technical and leadership challenges to helpyou grow professionally.

We are seeking an experienced BIM Manager to lead digital delivery excellence across our Singapore projects. This role is key in driving BIM strategy, ensuring high-quality project delivery, and developing team capability within a collaborative, multi-disciplinary environment.

Working closely with technical leaders and project managers, you will contribute to the delivery of complex infrastructure and building projects, while advancing best practices and future-ready digital workflows.

This is an excellent opportunity to join a growing Singapore business. We are looking for a high-performing professional to take on the BIM Manager role in our Singapore office, reporting to the Manager – BIM Lead.

About You

We’re looking for someone who is passionate about continuous improvement and knowledge-sharing — someone who brings fresh thinking to elevate both project outcomes and team capability.

You are a strong problem-solver with a design and digital mindset, passionate about BIM innovation and best practice, motivated to mentor and uplift team performance and experienced working across multiple stakeholders and offices

Responsibilities

In this role, you will be responsible to:

• Lead and perform quality assurance reviews of digital deliverables, ensuring compliance with company standards, client requirements and regulatory frameworks across both 2D and 3D outputs
• Drive continuous improvement in BIM processes, standards, and delivery outcomes
• Troubleshoot and resolve model and project-related issues,ensuring efficient delivery across disciplines
• Plan and manage BIM resourcing to meet project timelines anddelivery requirements
• Mentor and support BIM team members, fostering technicalgrowth and capability development
• Assist job managers and directors in appropriate BIM strategies and technologies on their projects.
• Planning and resourcing delivery aspects of projects.
• Conduct trainings on BIM process.

Key Requirements

• Specialist Diploma in BIM or Diploma/Degree in Mechanical Engineering
• Minimum 5 years’ experience in BIM management and modelling
• High level of experience in both of Revit software and the Autodesk BIM360 suite of collaboration tool systems are required. Competent user of BIM software such as Revit, AutoCAD, Naviswork etc
• Familiarity with Singapore codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures (e.g., Corenet X)
• Excellent communication and stakeholder management skills, with the ability to influence across teams and offices
• Strong organisational andprioritisation skills, with the ability to manage competing demands
• Self-driven and highly motivated,with demonstrated leadership capability and a collaborative mindset

About Beca

Beca is one of AsiaPacific’s largest independent advisory, design and engineering consultancies.After a century of operation, we have grown from a family-owned business to oneof the most progressive, client-centric professional services consultants inour region. We have more than 4,000 employees in 25 offices around the worldand have delivered projects in more than 70 countries.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations. Find out more about us at www.beca.com.

What we offer

A career with Beca will provide you with:

• Flexibility & Wellbeing: We recognise that achieving a work-life balance is unique to everyone. Enjoy flexible working options to manage your personal and family priorities, along with dedicated leave for wellbeing and community engagement.
• Belonging & Ownership: Join a diverse and inclusive team where collaboration and creativity thrive. Bring your whole self to work and take advantage of unique shareholder opportunities to share in our collective success.
• Career Growth & Development: Your growth is our priority! Benefit from continuous learning and professional development and support for professional accreditation for team members, including pathways to Professional Engineer with PE Board, Singapore. Work alongside industry leaders and gain hands-on experience to unlock your career potential.

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s) for leaving (if any)
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

Construction Manager
• Singapore Based
• 5.5 Days work per week (Mon to Fri 8am to 5pm, Alternate Saturday full day)
• Minimum 5 years of Experience in Construction Experience.
• A field in construction company is favorable.
• Proficient in Microsoft Office, MS Project, Primavera, and AutoCAD
• Career Progression Opportunities

Roles & Responsibilities

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills

Roles & Responsibilities:

• Attend technical meeting/site meetings with consultants, and provide technical solutions.

• Manage and lead Architectural project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes.

• Manage the Architectural consultants to meet project program, design deliverables, and Authority submission and timely approval.

• Review and value-add to the designs/specifications/drawings submitted by consultants.

• Coordinate with structural team and M&E team to ensure the final design is in-line with architect’s design intents and requirements.

• Inform Project Manager/ Construction Manager on any technical / site problems pertaining to architectural works.

• Assist the Project Manager in the preparation of reports and presentation to management, clients and stakeholders.

Requirements:

• Must possess a qualification from the list of universities by BCA and Board of Architects.
  
• Minimum 5 years of experience in Architectural coordination works.
  
• Conversant with local codes and authority submissions.
  
• Must be computer literate and knowledgeable in software such as Revit, AutoCad, Sketch-up and others will be an added advantage.
  
• Excellent written and verbal communication skills.
  
• Committed and responsible towards job
  
• Able to take ownership, proactive firm
  
• Strong leadership, coaching skills and organising abilities.
  
• Able to work independentlyMust possess a qualification from the list of universities by BCA and Board of Architects.
  
• Minimum 5 years of experience in Architectural coordination works.
  
• Conversant with local codes and authority submissions.
  
• Must be computer literate and knowledgeable in software such as Revit, AutoCad, Sketch-up and others will be an added advantage.
  
• Excellent written and verbal communication skills.
  
• Committed and responsible towards job
  
• Able to take ownership, proactive firm
  
• Strong leadership, coaching skills and organising abilities.
  
• Able to work independently
  
• 5.5 work days
  
• Office: Neythal Road
  

About SmartFit Pilates

At SmartFit Pilates, our mission is simple: to help people move better, feel better & live their best life through Pilates.

We are committed to delivering a personalised, professional & welcoming experience for every client who walks through our doors. As a boutique Pilates studio, we believe that exceptional customer service, strong relationships & attention to detail are just as important as great instruction.

We are looking for an organised, proactive & people-focused Studio Manager to oversee the day-to-day operations of SmartFit Pilates.

SmartFit Pilates is a member of Pilates Connect,an ecosystem of Singapore’s leading Pilates and wellness brands united by the belief that expert-guided movement and wellness practices can transform lives at every age. Other Pilates Connect members include: The Moving Body, The Movement Academy, Her Wellness Club & Fitnut Loft.

The Role

As Studio Manager, you will be responsible for ensuring the smooth running of the studio while delivering an exceptional experience for our clients and instructors.

This is a hands-on role. You will personally manage front desk and operational responsibilities while leading and supporting any other team members.

You will be the operational heart of the business, ensuring that clients are well looked after, instructors are supported, and studio operations run smoothly and efficiently.

Our ideal candidate is highly organised, a team-player, has a strong sense of initiative and responsibility,people-oriented and enjoys solving problems. They thrive in a fast-pacedenvironment, can think a few steps ahead, and work quickly while maintainingattention to detail.

Key Responsibilities

Client Experience & Front Desk Operations

• Act as the primary point of contact for clients via phone, email, WhatsApp & in-person enquiries.
• Build strong relationships with clients and provide a personalised, boutique customer experience while creating a welcoming, community-focused environment.
• Assist clients with bookings, scheduling, package purchases & account enquiries.
• Follow up with new clients and ensure they have a positive onboarding experience.
• Monitor and facilitate the entire client journey from 1st enquiry through long-term retention.
• Handle client feedback, concerns & service recovery when required.

Scheduling & Studio Operations

• Work closely with instructors to manage their schedules, leave requests & replacement arrangements.
• Optimise studio utilisation and scheduling to balance client preferences, instructor availability & studio capacity.
• Coordinate instructor handovers and client cover arrangements.
• Ensure smooth daily operations across both studios, including ensuring a clean, organised, well-stocked & premium studio environment
• Oversee inventory, procurement & studio maintenance.
• Coordinate with vendors, cleaners & service providers.

Team Leadership

• Recruit, train & supervise studio coordinators if necessary.
• Maintain & improve if necessary operational procedures, checklists & training materials.
• Ensure service standards are consistently upheld across all shifts.
• Foster a positive, professional & client-focused culture.

Business Performance & Administration

• Monitor key operational metrics including attendance, package renewals, client retention & studio utilisation.
• Prepare operational and performance reports for management.
• Maintain accurate records & ensure administrative processes are completed efficiently.
• Identify opportunities to improve systems, workflows and client experience.

Business Development and Projects

• Work closely with the Marketing team for the development or facilitation of any marketing materials or events.
• Work closely with the Executive Director for any client relationship management initiatives.
• Any additional projects related to enhancing or ensuring smooth operations of the studios.

What We’re Looking For

Essential qualities:

• Highly organised and detail-oriented.
• Enjoys working with people and delivering excellent customer service.
• Is proactive, resourceful & able to think ahead.
• Takes ownership and follows through on responsibilities.
• Has strong written and verbal communication skills.
• Is comfortable managing schedules, systems and administrative processes.
• Is at ease with various forms of digital platforms including WhatsApp, MS Word, Outlook, etc.
• Good at prioritisation and can thrive in a busy environment.
• Calm under pressure.

Experience

• 2 – 5+ years’ experience in operations, hospitality, customer service, wellness, healthcare, education or related industries.
• Previous supervisory or management experience preferred.
• Experience in boutique fitness, Pilates, yoga or wellness businesses is an advantage.
• Familiarity with Mindbody or similar booking systems is a plus.

Success in This Role

The successful candidate will:

• Ensure clients feel welcomed, cared for & valued.
• Maintain a highly organised and efficient operation.
• Build strong relationships with both clients and instructors.
• Create clear systems & processes that support long-term growth.
• Train and lead a small front desk team that consistently delivers exceptional service.
• Contribute positively to the culture and reputation of SmartFit Pilates.

If you are passionate about people, service & operational excellence, we would love to hear from you.

Why Join SmartFit?

• Work in a positive, wellness-focused environment.
• Join a passionate and supportive team.
• Opportunity to make a real impact on clients’ lives.

Be part of a company that values growth, quality, community & people-first qualities.  

Location: Tanglin Place, Singapore
Employment Type: Full-Time

To Apply: Please send your CV and a short note telling us why you would be a great fit for SmartFit Pilates.

Location: Changi

We are looking for an experienced QS Manager to lead the commercial and contractual functions for building / civil construction projects in Singapore. The role will oversee cost control, contract administration, procurement, claims, variations, and final account matters to ensure projects are delivered within budget and in line with contractual requirements.

Key Responsibilities

Manage the full spectrum of quantity surveying and contract administration duties for assigned projects.

Lead cost planning, budgeting, tender evaluation, procurement, and subcontractor appointment.

Review and manage progress claims, variation orders, extension of time claims, loss and expense claims, and contractual correspondences.

Monitor project costs, cash flow, budget movement, and commercial risks throughout the project lifecycle.

Prepare cost reports, payment recommendations, subcontract agreements, and final accounts.

Work closely with project teams, consultants, clients, subcontractors, and suppliers to resolve commercial and contractual matters.

Advise management and project teams on contractual obligations, claim strategy, risk exposure, and cost-saving opportunities.

Lead and mentor QS team members to ensure timely and accurate commercial deliverables.

Ensure proper documentation, records, and compliance with company procedures and contract requirements.

Requirements

Degree or Diploma in Quantity Surveying, Building, Civil Engineering, Construction Management, or related discipline.

Minimum 10 years of relevant QS / contracts experience, with at least 3 years in a managerial capacity.

Strong experience in Singapore construction projects, preferably with a main contractor.

Good knowledge of construction contracts, procurement, cost control, variation claims, and final account settlement.

Able to manage multiple stakeholders and lead a team in a fast-paced project environment.

Strong negotiation, analytical, communication, and problem-solving skills.

Experience in building, infrastructure, or large-scale main contractor projects will be advantageous.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Role Purpose

This role drives continuous improvement in the delivery of products and services to ensure customer needs, proposition/product performance targets, and consistent quality standards are achieved across new and existing offerings. It also plays a key role in Teaching Excellence, particularly in the delivery of face-to-face courses and their integration with assessment, to enhance teaching performance and learning outcomes. The British Council English & Examinations (E&E) Strategic Business Unit supports the organisation’s mission by providing high-quality English language teaching, learning, assessment, and UK qualifications worldwide. As a commercially run business generating over £700 million annually, E&E operates through close collaboration between Proposition, Network, and Functional teams to deliver the global E&E strategy, align products with customer and market needs, and ensure effective and efficient operational delivery.

Main Accountabilities

• Sector/Subject Expertise

Works with Proposition, Product and Teaching Excellence teams to ensure best practice in pedagogy and assessment is embedded across products and services. Oversees teaching quality, consistency and implementation of Teaching Excellence initiatives including TEAP (Teaching Excellence Academic Quality Plans, TCPR (Teaching Performance Review Project system), L&D (Learning and Development), safeguarding, EDI and SEND. Supports product implementation and contributes to Product Development Stage Gate processes.

• Commercial & Financial Management

Monitors product/service performance, KPIs, risks and reporting using corporate systems. Supports rollout of new products/pilots and continuous improvement processes.

• Market & Customer Intelligence

Provides market insights and customer trends to support marketing strategies, proposition development and commercial growth.

• Leadership & Management

Leads academic teams, supports workforce and succession planning, capability development and coaching, while modelling brand, safeguarding, EDI and SEND standards.

• Relationship & Stakeholder Management

Builds strong relationships with Operations, Marketing, Customer Services, Teaching Excellence and Proposition & Product teams to improve customer experience and business performance.

• Risk & Compliance

Ensures compliance with safeguarding, security, financial and anti-fraud policies, escalating issues where required.

Work Experience and Qualifications:

Qualification

Essential

• Undergraduate degree or equivalent by experience.
• TEFL-Q or British Council recognised equivalent.

Desirable: Masters in English Language Teaching / Assessment or other relevant fields.

Work Experience

Essentials

• Demonstrated experience working in an English Language learning management or assessment development role.
• Experience of working collaboratively with stakeholders across multiple sites / countries to achieve objectives.
• Proven experience and demonstrable success in coordinating/supervising/influencing others in an international educational context.

Desirable

• Use of data, dashboards, and action on interpretation of customer insights to drive customer experience improvements and business performance.

Important Information

• Language requirement: English at C2 level
• Contract type: Fixed term contract
• Contract duration: 24 months (renewable)
• Salary: British Council Pay band - T5 Teacher Pay Range
• Start date (tentative): August 2026
• Working location: Vietnam
• Benefit package:

- International Transfer: This role is open to all applicants including those who need to relocate to undertake the role. Candidates who do not have a natural right to work in the country will be provided with immigration clearance and visa support. Please note visa approvals are beyond the British Council’s control so any job offer will be subject to securing the required right to work. Relocation support as set out in the British Council international relocation policy is available.
- Annual Leave: 35 days of leave allowance per year, plus 14 days public holidays
- Medical Insurance: British Council provided sponsorship for medical insurance in line with British Council policy

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org