Total 5,846 Others job vacancies

Job Responsibilities including but not limited to:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximized profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

TSH Corporation Limited specializes in offering and distributing the epitome of premium whiskies, cocktails, and spirits. Our portfolio includes eight unique concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Whisky Store, and Whisky Journey.

General Duties & Responsibilities:

• Knowledge of the preparation SOPs, ingredients and par level of food items.
• To support Bartenders and the rest of Operations team members at the outlet.
• Assist with back bar & kitchen opening and closing procedures. Tasks will range and not be limited at preparing foods, welcome drinks, specials, garnishes, setup bar stations, food stations and restocking all par levels for food ingredients and home-made ingredients.
• Maintenance of the outlet hygiene and cleanliness standards.
• Ensure that all standard recipes, SOPs and standards are followed in the service process.
• Ensure that all glassware is clean and is kept in good working order and used only for the purpose for which it was ended.
• Polishing and washing of equipment and tableware.
• Any other duties may be assigned from time to time.

Admin / Accounts Assistant (Full-Time / Part-Time)

Job Scope

• Provide general administrative support to ensure smooth daily office operations.
• Handle data entry, filing, document management, and record keeping.
• Prepare quotations, invoices, purchase orders, and delivery orders.
• Assist with accounts receivable and accounts payable functions.
• Process and reconcile payments, receipts, and petty cash transactions.
• Maintain accurate accounting records and update accounting systems.
• Assist in monthly financial reporting and account reconciliations.
• Liaise with customers, suppliers, and internal departments on administrative and accounting matters.
• Manage incoming calls, emails, and correspondence professionally.
• Support HR and operational administrative tasks when required.
• Perform ad-hoc duties and special projects assigned by management.

Requirements

• Full-Time and Part-Time positions available.
• Fresh graduates, interns, and candidates with no prior experience are welcome to apply.
• Basic knowledge of Microsoft Office applications (Excel, Word, Outlook).
• Prior accounting knowledge or experience will be an added advantage.
• Knowledge of accounting software is a bonus.
• Detail-oriented, organized, and able to handle confidential information.
• Good communication and interpersonal skills.
• Positive attitude, willingness to learn, and ability to work independently as well as in a team.

Paperbakes Singapore – Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

Job Duties

• Ingredients preparation and light cooking
• Ensure food are baked and replenished promptly
• Control and replenish inventory stock in a timely manner
• Minimize food waste by following portion control guidelines
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Minimum 1 year of relevant working experience in F&B
• Candidates with no prior experience are welcome to apply, as training will be provided
• Salary will be based on experience
• Flexible hours and shifts

Job Perks

• Annual Increment
• Year-End bonus
• Quarterly Sales Variable Bonus
• Referral Bonus
• Birthday Voucher
• Training and Development
• Career Progression
• Walking Distance from MRT

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Job Duties 工作职责

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● Pack pre-marinated chickens

包预先腌制的鸡肉

● Wash, peel and cut vegetables

清洗、剥皮和切割蔬菜

● Weigh and portion ingredients

称重和分配食材

● Label and pack food items

标签并打包食品

● Maintain food safety and hygiene

standards

确保食品安全和卫生标准

● Adhere to recipes and operating

procedures guidelines

遵守食谱和操作程序

● Any other duties as directed

执行其他指定指示和职责

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Job Requirements 职位要求

══════⊹⊱≼≽⊰⊹══════

● Candidates with no prior experience

are welcome to apply, as training

will be provided

没有经验的候选人也欢迎申请，

公司会提供培训

● Flexible hours and shifts

灵活的工作时间和轮班制度

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Job Perks 职位福利

══════⊹⊱≼≽⊰⊹══════

● Annual Increment

年度薪资增幅

● Year-End bonus

年终奖金

● Referral Bonus

推荐奖金

● Birthday Voucher

生日礼券

● Training and Development

提供培训和发展机会

● Career Progression

职业晋升机会

● Walking Distance from Tai Seng MRT

步行可达大成地铁站

"i) Assists in planning, organizing and carrying out project management activities

-Ensuring that desired profit margins are achieved through cost containment, material wastage control, etc;

-Ensuring that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

-Ensure that projects perform according to agreed schedule, quality and costs;

-Ensure that assigned projects are executed in a smooth and effective manner to achieve customer satisfaction objectives

-Ensuring that risk management is taken into account in all project management activities;"

"ii) Assists to ensure that safety procedures

-Incorporated in all project management activities and takes initiatives to promote a safety working culture;

-Conducting Mass Tool Box meeting with Safety personnel; "

"iii) Assists in planning for site mobilization and work sequential execution;

-Ensuring project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;

-Conducting daily meetings with project team members and ensuring that latest changes are communicated to all project staff; "

"iv) Assists in verifying sub-contractor claims and material orders with Quantity Surveyors

-Understands contract documentation in conjunction with B.Q. and material specifications;

-Project documentation including email communication;

-Liaises with suppliers and sub-contractors on contractual matters; "

"v)Assists in updating project development performance in meetings;

-Attends project kick-off meetings, ongoing meetings and project closure meetings with clients, consultants and other parties;

-Ensuring that progress and other reports are prepared in a timely manner as required;

-Responding to consultants’ and requests from others in a pro-active and timely manner;"

vi)Liaises with relevant stakeholders effectively to execute the projects in a seamless manner and mitigates any issues that arise;

vii)Assists in ensuring effective compliance of contractual terms and the full and final settlement of project accounts;

viii)Any other duties as may be assigned

Job Responsibilities:

Administrative Management

1.       Oversee and coordinate daily general office operations to ensure efficiency and compliance with school policies

2.       Review, streamline, and improve administrative workflows and standard operating procedures (SOPs)

3.       Ensure timely and accurate handling of correspondence, records, and documentation

Student Administration

1.       Oversee student administrative matters including transfers, withdrawals, and student records

2.       Ensure accurate maintenance of student data in school management systems

3.       Support communication with parents/caregivers on administrative matters with sensitivity to SPED needs

Human Resource & Staff Support

1.       Support HR processes such as recruitment administration, onboarding, staff records, and leave management

2.       Assist in coordination of staff welfare initiatives and staff-related administrative matters

3.       Ensure compliance with HR policies, employment guidelines, and confidentiality requirements

Financial & Resource Administration

1.       Assist in procurement processes and expenditure tracking

2.       Ensure adherence to financial policies and audit requirements

3.       Coordinate with vendors, service providers, and APSN Shared Services on administrative and financial matters

Stakeholder & Inter-Departmental Coordination

1.       Act as a key liaison between school leaders, teachers, departments, APSN Shared Services and external agencies

2.       Support school events, meetings, and official functions, including procurement, logistics and documentation

3.       Handle enquiries professionally and represent the school positively

Systems, Digitalization & Continuous Improvement

1.       Support implementation and optimization of digital systems (e.g. leave systems, data management tools)

2.       Identify opportunities for automation and process improvement

3.       Prepare reports, data summaries, and administrative insights for school leadership

Other Duties

Perform any other duties as assigned by School Leaders, Key Personnel & Department Managers to support school operations and strategic objectives

Job Requirements:

• Diploma/ Degree from recognised institutions
• Prior experience in school administration, office management, or related field
• Attention to Detail
• Strong command of language - Able to accurately read, draft, and comprehend contracts and technical specifications.
• Confidentiality
• Basic Accounting Knowledge - Understanding the financial aspects of purchasing, such as budgets, invoices, and payment term.
• Ability to multitask, manage deadlines, and work collaboratively with various stakeholders
• Technical Knowledge - Familiarity with purchasing software, inventory management systems, and other relevant tools, i.e. Tenderboard, Microsoft Office applications
• Office Administration or related certification is a plus

Job Summary:

We are looking for a motivated and detail-oriented Part-Time Accounts Assistant to join our Finance team. This is an excellent opportunity for a recent graduate to gain hands-on experience in day-to-day accounting operations and grow within a professional work environment.

Job Responsibilities:

• Assist in data entry and maintenance of financial records
• Prepare invoices, receipts, and payment vouchers
• Assist with bank reconciliations and petty cash management
• Help in preparing monthly, quarterly, and annual financial reports
• Support the accounts payable and receivable processes
• Assist in maintaining proper filing of accounting documents
• Liaise with internal departments for financial information and documentation
• Provide support during internal and external audits
• Perform any other duties as assigned by the supervisor

Job Requirements:

• Diploma in Accounting or equivalent
• Ability to work independently or as a team player
• Willing to learn
• $12 per hour

Company Overview

A-Sonic Logistic Solutions specializes in supply chain management and logistics movements, aiming to be a reliable long-term logistics outsourcing partner for clients.

Job Summary

You will handle cargo receiving, order picking, packing, loading, and deliveries to ensure timely and accurate shipment of goods in good condition.

Responsibilities

• Receive and inspect incoming cargo to verify accuracy and condition
• Pick and pack goods accurately to meet order specifications and quality standards
• Load goods onto trucks and containers securely for transportation
• Operate material handling equipment such as forklifts, pallet jacks, and pallet trucks safely when required
• Deliver and pick up parcels and documents to and from customer warehouses and offices
• Ensure orders are shipped on schedule and maintain product quality during handling

Other Information

• Work schedule: 5.5 days per week
• Work location: Changi Airfreight Centre

TSH Corporation Limited specializes in offering and distributing the epitome of premium whiskies, cocktails, and spirits. Our portfolio includes eight unique concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Whisky Store, and Whisky Journey.

General Duties & Responsibilities:

• Work with the marketing team to provide videography assets to be used on various social media platforms.
• Take control and manage all videography equipment and props during each session (on-site or at various locations).
• Responsible for conceptualizing, designing, editing, and producing visual solutions for marketing materials.
• Edit footage to be aligned with the marketing message.
• Assist in growing and managing of social platforms such as websites, social media accounts & other online social presence.
• Supports the running of in-house events as and when required.
• Work with the marketing team to provide photography/videography assets to be used on various social media platforms.
• Required to head down to the various bar outlets.
• Any other duties may be assigned from time to time.

Job Requirements:

• Proven experience in photography and videography (minimum 1–3 years)
• Strong portfolio showcasing versatility (events, corporate, product, etc.)
• Proficient in camera equipment and editing software.
• Proficient in Adobe and Microsoft systems.
• Skilled in video editing, color correction, and basic sound editing.
• Strong attention to detail and visual storytelling.
• Good communication skills; able to work independently or with teams.
• Ability to prioritise tasks, manage timeline and multi-task effectively.

*Please do not include personal data such as NRIC number, date of birth, or residential address in your resume

KEY RESPONSIBILITIES:

Casework

• Conduct needs and risk assessment for complex/high risk cases.
• Formulate, implement, and evaluate casework intervention plans.
• Engage stakeholders for assessment and intervention
• Conduct outreach and engage client’s family, where applicable, to develop action plans
• Manage ethical dilemmas while taking into account range of information independently
• Facilitate and leadlow/moderate risk case conferences in multi-disciplinary settings
• Utilise and articulate theories and techniques and customise the use of tools and approaches for intended outcome

Group Work

• Use appropriate approaches indifferent groups /settings
• Conduct specialised groups for specific outcome
• Assess and capitalize group dynamics to create positive impact
• Manage and guide the management of challenging behaviours

Programme Development and Implementation

• Develop specific programmes targeted at service gaps and service delivery issues with clear programme logic model/ theory of change.
• Deliver programmes and conduct holistic outcome-based monitoring
• Assess and use group dynamics to create positive impact
• Manage and guide the management of challenging behaviours
• Mobilise resources and engage in collaborative work with key stakeholders

Systems linkage, Analysis and Engagement

• Identify and analyse service gaps and trends, make recommendations/proposals to enhance community and client access to needed resources
• Engage and mobilise community resources/ key stakeholders to support the implementation of services.
• Develop and implement systems development initiatives
• Adopt appropriate strategies to negotiate and influence systemic changes together

Evaluation & Research

• Identify gaps and trends in research and/or practice
• Design research on practice and specified issues under guidance
• Analyse academic literature for evidence-based approaches and practice

Leadership / Supervisory Skills

• Assist management in motivating the staff team towards SHINE’s vision and mission
• Assist in building the staff team towards fulfilling professional goals
• Supervise/mentor/coach less experienced staff
• Guide the delivery of social services by team to ensure adherence to Code of Ethics, Standards of Practice, governance and agenda at system level

Administrative and other duties

• Perform administrative duties
• Other duties/projects as assigned

REQUIREMENTS:

• Competent in social work practices
• Good communication,presentation and interpersonal skills
• A team player and equally adeptat working independently
• Quick thinking, adaptable and responsive to change
• Pleasant disposition with a willingness to learn
• Enthusiastic and self-motivated
• Enjoys working with children and youth
• Only Singaporeans

We regret to inform that only shortlisted candidates will be notified

We are a leading convenience retailer with a strong team of employees who are passionate to deliver every day task. We invest in our people and offer intensive training to ensure our people are equipped with adequate skills and knowledge to perform their best. We value the hard work from our people and offer them a dynamic retail environment and numerous opportunities to progress in the company.

We are in search of passionate individual to join our team.

Responsibilities:

- Provide good customer service

- Replenish inventory

- Perform cashiering duties

- Maintain outlet cleanliness and tidiness

- Responsible for handling sales transactions in a fast and friendly manner

- Ensure shelves and displays are fully shelved and stocked, as well as monitoring expiry dates and shelf lives of products

Benefits:
- Friendly working environment
- Attractive incentive
- Career Progression

Requirements

• Able to work rotating shift

• Willing to work on weekends and PH

- Handle Accounts Payable (from input, cost control andbudget)

- Assist. for Accounts Receivable update and analysis

- Communicates with Banks for trade applications and monitorof dues of monthly banks reconciliation.

- assist. in quarterly GST submission after training

- assist. in yearly audit processes

- assist. in submission (IRAS, MOM, etc).

- daily administration support to Management & Team.

- Ordering of stationeries and miscellaneous.

- Attending to incoming calls. Assist. in preparation ofpreparing of meeting (weekly & monthly).

- Take note of Management's appointment and preparing ofmeeting area.

• Handle day-to-day grant-related financial matters, month-end and year-endaccounts closing, and preparation of the monthly and year-end audit schedules
• Liaise with various departments in the collection of information and documents
• Prepare payroll certification for manpower claims
• Process claim submissions to funding organisations for funded projects
• Monitor funding accounts receivables for payment and follow up on collections
• Follow up with project teams on accounts with cost overruns
• Prepare monthly or quarterly report and statement to account owners
• Investigate and resolve user’s queries
• Prepare grant-related GST, corporate tax and other statistical submissions
• Process grant-related internal charge and reclassification requests
• Identify and perform clearing of offsetting transactions for grant-related balancesheet accounts
• Assist on grant-related internal and external audit matters
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Able to take pressure and work within tight deadlines
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Handle day-to-day refund functions including to execute timely refunds to customers and ensuring the accuracy of refund requests.
• Perform bank reconciliation and relevant monthly postings for financial accuracy.
• Ensure timely closure of GL accounts within timeline.
• Liaise with patients/ customer to address and resolve refund-related matters effectively.
• Work closely with Institution's Business Office on refund matters.
• Any other ad-hoc duties assigned.

Requirements

• At least Diploma in Accountancy or equivalent with at least 1-2 years relevant experience in Accounts Receivable.
• Proficient in Microsoft Office; SAP experience would be an advantage
• Possess good communication skills to communicate with stakeholders of all levels
• Able to work under pressure and within tight deadlines
• Outgoing personality that enjoys working with people
• Meticulous, high integrity and have a positive work attitude.

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Programme Systems & Student Lifecycle Management
  • Support and enhance endtoend student administration systems, covering:
    • Module enrolment and registration.
    • Tracking of academic milestones and stackable credentials.
    • Graduation eligibility and filing.
    • Certification production and quality assurance.
  • Ensure data accuracy, consistency, and audit readiness across all student records.
  • Identify gaps, inefficiencies, and risks in current processes and propose practical system and workflow improvements.
• Enrolment, Registration & RO Coordination
  • Coordinate student enrolment and course registration processes.
  • Support the Programme Manager with the academic records, graduation checks, and certification matters.
  • Ensure all submissions, filings, and reports are timely, compliant, and accurate.
• Programme Operations & Administration
  • Support daytoday operational execution of stackable programmes to ensure smooth delivery.
  • Maintain programme documentation, academic policies, and studentfacing content on relevant platforms.
  • Support assessments, examinations, and classroom logistics as required.
  • Provide onsite operational support during programme delivery, including weekday evenings and Saturdays, when needed.
• Student & Stakeholder Support
  • Support Programme Manager on students' administrative and programmerelated queries.
  • Support student onboarding, orientations, and key programme touchpoints.
  • Liaise with internal stakeholders to ensure a consistent and positive student experience.
• Continuous Improvement & Special Projects
  • Support data tracking and basic analysis to inform operational planning and improvements.
  • Participate in adhoc projects related to scaling stackable programmes and strengthening systems and controls.
• Carry out other duties as assigned to support the success of the programmes.

• Diploma holder with at least 5 years of relevant experience in programme administration, academic operations, or education/training environments.
• Prior experience working with student administration systems, enrolment processes, or academic records is highly preferred.
• Strong attention to detail and commitment to accuracy, especially in certification and academic records.
• Demonstrated ability to manage complex administrative processes across the student lifecycle
• Experience working with or supporting Learning Management Systems (LMS) or student systems.
• Good organisational and timemanagement skills, with the ability to handle multiple workstreams.
• Proactive, solutionsoriented mindset with the ability to improve systems and workflows.
• Strong communication and collaboration skills to work effectively with stakeholders and learners.
• Basic data handling or analytics skills are an advantage.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

About Lantern

Lantern at Fullerton Bay is already celebrated for its distinctive character, approachable style, and vibrant social atmosphere. Poised to transform into a leading social and cocktail destination, Lantern will blend creativity, sophistication, and a relaxed, welcoming vibe. Our vision is to reimagine the bar experience with a bold, innovative beverage program, engaging activations, and a dynamic atmosphere that sparks connection and celebration. We are now seeking passionate, talented, and creative individuals to join us on this journey—people who thrive in a fast-paced environment, love crafting memorable guest experiences, and want to play a key role in shaping Lantern’s identity as a must-visit, standalone bar in the heart of the city.

As a Guest Relations Executive, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations in our restaurants, bars and to fulfil room service requests.

The Guest Relations Executive is the first point of contact for Lantern’s guests, responsible for delivering warm, story-driven, and intuitive luxury service. This role ensures a seamless, memorable guest experience while supporting events, activations, and the outlet’s positioning as a leading luxury rooftop bar.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations

· Provide the perfect first impression with a smile and welcome

· Greet, welcome, and engage guests, delivering a personalized, story-driven experience aligned with Lantern’s concept “Classics Recrafted: Stories from the Pier.”

· Manage reservations, VIP bookings, and walk-ins, ensuring optimal table allocations and flow.

· To ensure that guest on every table receives attention and service.

· To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.

· Support guest satisfaction initiatives, including NPS tracking, feedback follow-up, and service recovery.

· To prepare a monthly report of guest comments, guest list and report that assist business decision.

· Have a full understanding of Operating Procedures and their role within these standards

· Collaborate with bar and floor teams to maintain ambiance, visual presentation, and service quality.

· Confidently take an order asking all relevant questions linked to sequence of service

· Ensure problems are dealt with immediately and proactively with the support of Outlet Manager

· Assist with private bookings and events, liaising with clients to ensure seamless execution.

· Act as brand ambassador, communicating the Lantern story, signature cocktails, and event highlights to guests.

· Maintain knowledge of menu, promotions, seasonal offerings, and storytelling elements for guest-facing interactions.

· Support marketing and CRM initiatives by capturing guest data, encouraging loyalty program sign-ups, and promoting upcoming events.

· Support Lantern’s programming, including themed nights, mixology masterclasses, live music events, and storytelling series.

· Collaborate with bar, marketing, and floor teams to maintain ambiance, visual presentation, and service quality during events.

· Promote upcoming events, seasonal promotions, and loyalty initiatives to enhance guest engagement and repeat visitation.

Requirements:

· Six months related experience

· Customer-oriented approach and patience

· Excellent people skills