Total 4,579 Others job vacancies

Job Description

• Provide leadership and direction to the facility management team across all company properties.
• Oversee the planning, development, and maintenance of factories, dormitories, and office buildings to achieve operational excellence.
• Lead construction, renovation, and upgrading projects, ensuring compliance with BCA, SCDF, NEA, and MOM regulations.
• Develop and manage facility budgets to ensure cost efficiency and long-term sustainability of company assets.
• Establish preventive maintenance frameworks and performance standards for contractors and service providers.
• Drive continuous improvement initiatives in energy efficiency, sustainability, and safety compliance.
• Collaborate with internal departments, consultants, and regulatory authorities on property, construction, and compliance matters.
• Manage day-to-day facility operations, including the upkeep of factories, warehouses, and dormitories.
• Ensure dormitory operations comply with FEDA regulations and maintain a safe, clean, and conducive living environment for residents.
• Supervise renovation, repair, and upgrading works to maintain building standards and operational readiness.
• Manage space allocation, leasing arrangements, and maintain good relationships with tenants and vendors.
• Oversee waste management, bin allocation, and scrap disposal processes.
• Manage parking facilities, including EV charging stations, ensuring safety and availability.
• Support event setups and operational requirements within company facilities.
• Maintain and ensure proper functioning of CCTV and security systems across all sites.

Requirement

• 3 years of experience in managing industrial properties, warehouses, or dormitories.
• Degree or Diploma in Civil Engineering, Building, Facilities Management, or a related discipline.
• Class 3 Driving License
• Familiar with FEDA regulations and dormitory operational standards.
• Strong knowledge of facility maintenance, leasing, and cost management.
• Ability to liaise effectively with tenants, contractors, and regulatory authorities.
  • Experience in managing A&A (Addition & Alteration) works and liaising with government agencies.
• Hands-on experience in CCTV maintenance and monitoring is an advantage.
• Professional certifications such as IFM (Integrated Facilities Management), FSM (Fire Safety Manager), or PMP (Project Management Professional) will be an added advantage.
• Strong organizational, communication, and problem-solving skills.
• Able to manage multiple responsibilities in a fast-paced environment.

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

About the Role:

As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
• Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
• Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
• Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed.
• Ensure support provided by the team is efficient and consistent.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Position Summary

This role leading the Procurement Activities of Category – Cables in APAC

Objectives of the position:

To build a strong supply network in the region and to optimize the overall spend, reduce costs and mitigate supply risks for the cable category within their region, while also driving innovation and ensuring a reliable supply chain.

Key Responsibilities:

Strategic Planning and Analysis:

· Develop and implement regional category strategies:

This includes identifying opportunities for growth, developing product assortments, and setting procurement strategies.

· Conduct market research and competitive analysis:

Stay informed about industry trends, competitor activities, and emerging technologies.

· Develop and manage category budgets and forecasts:

Ensure the category is profitable and achieves its sales targets.

Vendor Management and Sourcing:

· Build and maintain strong relationships with suppliers: Negotiate favorable terms and conditions, ensuring a reliable supply chain.

· Evaluate and select suppliers: Ensure suppliers meet quality, cost, and delivery requirements.

· Collaborate with cross-functional teams: Work with marketing, sales, operations, and other departments to achieve business objectives.

· Stay up-to-date with industry standards and regulations: Ensure compliance with relevant guidelines and best practices.

· Manage and develop a team (if applicable): Motivate and coach team members to achieve their goals.

· Travel as needed for supplier visits, industry events, or customer meetings.

Skills & Qualification:

- Bachelor’s degree in Business, Supply Chain or related field and 15+ years of procurement experience in a corporate environment

- At least 5 years of direct leadership experience in global or multi-cultural environment.

- Ability to travel (air and ground throughout the region) for various meetings

- Similar experience or project management skills

- Intermediate Business Process Knowledge

- 2+ minimum years of procurement experience as a category manager or similar role

- Create comprehensive sourcing strategy for the region for spend categories in scope of responsibility, operating with a truly regional and strategic mindset and in close collaboration with the Regional and Global Category Leaders to ensure full alignment with regional and global strategies

- Have a clear understanding of how regional strategies affect their local market and the fit with global strategy

- Very good knowledge of Microsoft Office/Business Software required.

Working hours:

Mon to Fri 8.30am - 5.30pm

Working location: North

Job Responsibilities:

• Report to the Senior Facilities Manager.
• Assist SFM and the client on the following:
• Oversee and manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the assigned zone and ensure the efficient operation, maintenance, and safety of the facilities.
• Manage and mentor facility teams, including executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Carry out internal inspection weekly. This shall form part of the Key Performance Indicators.
• Direct and co-ordinate all other matters including monitoring of progress, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Manage budgets for each facility in the zone, allocating resources effectively to meet maintenance and improvement needs.
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report to SFM for record.
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations.
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues;
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment.
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals.
• Maintain accurate records, prepare reports, and communicate with senior management regarding the status of facilities and ongoing projects.
• Analyze facility performance metrics, identify areas for improvement, and develop action plans to enhance operational efficiency.
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors.
• Ensure that all his technical team and direct contractor appointed by client or Contractor’s subcontractors follow QEHS ISO requirements and Statutory Requirements.
• Ensure campus is clean and free from pest.
• Attend monthly meetings on the FM Operations requirements of this Contract.
• Assist SFM and client to manage food court operators and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with food court operator.
• Check and verify service reports submitted by operator as per contract requirements.
• Conduct spot checks on selling price and report to client on any non-compliance with approved pricelist.
• Assist SFM and Client to manage the apartment operator and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with apartment operator.
• Conduct quarterly inspection with apartment operator and Client
• Check and verify service reports submitted by operator as per contract requirements.
• Arrange two-monthly apartment operations meeting with operator and Client.
• Undertake any other related duties stipulated by Client.

Requirements:

• Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 7 years of relevant working experience; OR
• Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience.

Job Description:
This position is ideal for sales-oriented individuals who are hungry for success and eager to build a rewarding career in the financial services industry.

As a Wealth Manager, you will play a key role in helping clients navigate their financial journeys by providing tailored advice and solutions. You will undergo comprehensive training and obtain mandatory financial certifications before engaging in advisory work, ensuring that you are equipped with the knowledge and skills needed to excel in this role.

Key Responsibilities:

• Build and maintain strong relationships with clients by understanding their financial needs, goals, and aspirations.
• Provide personalised financial advice and recommend suitable products or solutions to help clients achieve their objectives.
• Proactively identify opportunities to expand your client base through networking, referrals, and other business development activities.
• Stay updated on market trends, financial products, and regulatory requirements to deliver accurate and relevant advice.
• Collaborate with colleagues and leverage company resources to enhance client satisfaction and drive business growth.
• Complete mandatory financial certifications (e.g., CMFAS exams) within the stipulated time-frame before commencing advisory work.

Requirements:

• A diploma or degree in any discipline.
• Strong interest in financial planning, wealth management, and sales-driven roles.
• Self-motivated, proactive, and results-oriented individual with a hunger for success.
• Excellent interpersonal and communication skills to engage effectively with clients from diverse backgrounds.
• Willingness to learn, adapt, and continuously improve in a fast-paced environment.
• Commitment to obtaining mandatory financial certifications before starting advisory work (training support provided).

What’s next:
If you are ready to take the next step in your career by joining a collaborative team, we encourage you to apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1988743 Raymond Gan

About the Role:

As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
• Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
• Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
• Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed.
• Ensure support provided by the team is efficient and consistent.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Family Definition:

Responsible for managing commodities/categories worldwide, including goods and services that support the company and its customers. Includes setting category strategies; supply base development to meet the company and customer requirements; and supplier contracting and negotiations; supplier qualification; and establishing quality processes / resolving quality issues. Emphasis is on strategy, supplier development, negotiations, business relationships, quality, cost, assurance of supply and predictability. Develops the company procurement strategies, policies and tactics required to achieve objectives. Primary objective is to reduce the cost of supply and meet demand requirements, business and quality specifications, and revenue goals. Adds value to the company through managing performance aspects of major contracts and subcontracts.

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities:

• Analyzes industry trends and procurement performance to support a supply category, reports results of analyses to procurement manager.
• Collaborates with internal and external partners to meet procurement objectives.
• Meets with senior members in an observer capacity to learn about business priorities.
• Learns to use supply chain and financial modeling tools.
• Engages with partners projects.
• Performs tasks as assigned and applies experience to align individual work with overall strategy using discretion and judgment.
• Reviews performance metrics on a regular basis, identifying opportunities for improvement.

Education and Experience Required:

• First level university degree or equivalent experience.
• Typically, 2-4 years of experience in procurement or supply chain function.

Knowledge and Skills:

• Good understanding of procurement processes, industry, and suppliers.
• Strong analytical skills.
• Good business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) and basic supply chain modeling skills.
• Good knowledge and use of procurement tools and applications.
• Strong communication skills (verbal, written and presentation).
• Good teamwork skills.
• Mastery in English and local language.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Coaching, Commercial Acumen, Complex Project Management, Contract Management, Creativity, Critical Thinking, Customer Experience Strategy, Data Science, Design Thinking, Empathy, Engineering Product Development, Financial Acumen, Follow-Through, Global Sourcing, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Manufacturing Supply Chain, Negotiation {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#singapore

#operations

Job:

Supply Chain & Operations

Job Level:

Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

Job Description

• Assist in managing and coordinating electrical works from planning through project completion.
• Oversee site execution, installation, testing and commissioning of electrical systems.
• Coordinate with clients, consultants, subcontractors and project teams to ensure timely project delivery.
• Review electrical drawings, technical submissions and material approvals.
• Monitor project progress, quality, safety and manpower deployment.
• Attend site meetings and provide technical support for project execution.

Job Requirements

• Degree or Diploma in Electrical Engineering or equivalent.
• Minimum 8 years’ relevant experience in electrical construction projects.
• Experience in site management, project coordination and testing & commissioning of electrical systems.
• Able to interpret electrical drawings and technical specifications.
• Experience in retrofitting or A&A projects will be an advantage.
• Good leadership, communication and coordination skills.
• Proficient in Microsoft Office applications.

Project Planning: Define project scope, goals, and deliverables. Build comprehensive timelines, milestones, and work schedules.

Budget & Resource Management: Allocate human and physical resources efficiently. Develop, manage, and track project budgets against spending.

Risk Management: Identify potential roadblocks and implement proactive measures to mitigate them before they impact the project.

Stakeholder Communication: Act as the primary point of contact. Provide regular status updates to senior management, clients, and team members.

Team Leadership: Guide and motivate project teams. Foster a collaborative environment to ensure maximum productivity and quality control

Senior Manager, Accounts Receivable - GH

Our client is looking for an experienced finance professional with strong expertise in AR operations, financial reporting, audit, compliance, and SAP S/4HANA systems.

Responsibilities

• Oversee accounts receivable operations, including billing, collections, refunds, and debt management.
• Ensure accurate, complete, and timely revenue recognition and reporting for training programmes, projects, grants, and other income streams.
• Review and approve journals, revenue adjustments, and AR-related accounting treatments within SAP S/4HANA.
• Ensure accurate and timely preparation of financial and AR reports for management and regulatory purposes.
• Partner with business stakeholders to provide finance and management support in budgeting, forecasting, financial sustainability planning, grant claims and audits, billing and collections management, debt risk management, and consolidated reporting.
• Provide finance advisory support for business development initiatives through assessment of funding structures, pricing strategies, and financial risks.
• Ensure compliance with organisational policies, data governance requirements, and relevant regulatory frameworks, Companies Act, GST regulations, and PDPA.
• Maintain strong internal controls over billing, revenue recognition, grant accounting, and AR processes.
• Identify control gaps and operational risks, and implement appropriate mitigating measures.
• Lead the resolution of audit queries and issues with internal and external auditors.
• Oversee grant audits and ensure accuracy and completeness of income and expenditure reporting and related submissions.
• Review and enhance finance-related policies, procedures, and SOPs to strengthen governance, standardisation, and operational effectiveness.
• Drive continuous improvement initiatives to enhance process efficiency, system controls, and audit readiness across financial processing, billing, collections, and SAP S/4HANA workflows.
• Engage stakeholders across divisions to ensure alignment, adoption, and compliance with updated systems and processes.
• Support system enhancement initiatives from design through testing and implementation.
• Drive change management efforts for new finance processes and contribute to finance transformation and value creation initiatives.

Requirements

• Degree in Accountancy, Finance, Business, or related discipline with 10–15 years of relevant finance experience.
• Professional accounting qualification such as CA, CPA, ACCA, or equivalent preferred.
• Experience in public sector, education, training, or grant-funded environments is advantageous.
• Strong experience in audit, regulatory reporting, and internal controls.
• Hands-on experience with SAP S/4HANA or similar ERP systems.
• Resilient, hands-on, and able to thrive in a dynamic environment.

Office Location: North, Singapore

Interested candidates kindly forward your CV to gwengh.hu@peoplesearch.jobs (Gwen Hu, Reg No: R22109984). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Join a growing advanced manufacturing group supporting aerospace, medical, energy, and industrial sectors. Lead regional costing and manufacturing finance initiatives to enhance costing methodology, improve cost visibility, and influence operational and financial performance across multiple sites.

Responsibilities

• Review and standardize costing practices across multiple manufacturing sites to build a consistent group-wide costing methodology
• Analyze manufacturing costs including material cost, labour hours, machine utilisation, overhead allocation, scrap, rework, and yield to improve cost visibility
• Conduct variance analysis, inventory valuation, margin analysis, and support cost reduction initiatives to enhance financial performance
• Collaborate with plant finance teams, operations, supply chain, engineering, and site leadership to align costing and financial processes
• Support ERP-related process improvements and system implementation or upgrades related to costing and manufacturing finance
• Translate operational issues into clear financial analysis and practical recommendations for senior stakeholders
• Manage regional responsibilities with approximately 30% travel to manufacturing sites across Asia and Europe

Preferred competencies and qualifications

• Prior experience in precision engineering, electronics manufacturing, semiconductor, aerospace, EMS, or advanced manufacturing
• Exposure to IFRS or equivalent accounting standards relevant to inventory, costing, and manufacturing finance
• Experience with ERP systems supporting costing or manufacturing finance workstreams
• Regional or multi-site manufacturing finance experience
• Strong communication skills to engage cross-functional teams including operations, supply chain, engineering, procurement, and finance

Other Information

• Interested applicants kindly use the apply button or send your application in MS Word format to daniel.goh@onyxrecruit.com.sg. (EA: 18C9213 / R1104468)

Job Overview: The Shop Sales Manager is responsible for overseeing the daily operations of the shop and ensuring efficient and effective sales performance. This role involves managing a team of sales associates, setting sales targets, and implementing strategies to achieve and exceed sales goals. The Shop Sales Manager is also responsible for maintaining a high level of customer satisfaction, managing inventory, and contributing to overall business growth.

Key Responsibilities:

1. Sales Performance Management:Develop and implement sales strategies to achieve or exceed sales targets.
   Monitor daily, weekly, and monthly sales performance of the shop.
   Analyze sales data to identify trends and opportunities for improvement.
   Provide coaching and guidance to the sales team to enhance their selling skills.
   
2. Team Management:Recruit, train, and onboard new sales associates.
   Set clear performance expectations and provide regular feedback to the team.
   Conduct performance evaluations and implement improvement plans where needed.
   Foster a positive and motivating work environment to boost team morale and productivity.
   
3. Customer Service:Ensure excellent customer service is provided to enhance customer satisfaction.
   Handle escalated customer issues or complaints in a professional and timely manner.
   Implement customer service standards and best practices for the team.
   
4. Inventory Management:Monitor inventory levels and coordinate with suppliers to ensure stock availability.
   Optimize inventory turnover and minimize stockouts and overstock situations.
   Conduct regular stock checks and manage inventory discrepancies.
   
5. Visual Merchandising:Oversee the shop's visual presentation and ensure it meets brand standards.
   Implement attractive and engaging displays to drive sales and customer interest.
   
6. Sales Reporting:Prepare and present regular sales reports to management, including key performance indicators (KPIs) and sales analytics.
   Provide insights and recommendations for business improvement based on the sales data.
   
7. Marketing and Promotions:Collaborate with marketing teams to plan and execute sales promotions and events.
   Utilize social media and other marketing channels to drive traffic and increase sales.
   
8. Compliance and Policies:Ensure compliance with company policies, procedures, and legal regulations.
   Maintain a safe and clean shop environment, following health and safety guidelines.

Job Summary

Lead the sales department at our Kovan aesthetic medical clinic outlet, driving monthly sales targets through effective leadership, customer engagement, and sales execution of advanced aesthetic treatments and technologies.

Responsibilities

• Lead and manage the sales department to achieve monthly company sales targets
• Independently drive sales initiatives and motivate the sales team to perform at high standards
• Apply strong leadership skills to guide and support team members in delivering excellent customer service
• Promote and sell aesthetic medical services including Botox, injectable treatments, and advanced laser technologies
• Provide customer support to ensure client satisfaction and retention
• Communicate persuasively and close sales effectively by engaging customers with a pleasant and outgoing personality

Preferred competencies and qualifications

• Demonstrate a strong passion for sales-related activities
• Exhibit leadership traits to inspire and manage a sales team
• Maintain an outgoing and pleasant personality to enhance customer interactions
• Possess strong communication skills and enjoy engaging with people
• Apply persuasive skills to close sales successfully

Other Information

Benefits

• Monthly sales and incentive commission
• Year-end bonus
• Annual leave
• Employee welfare benefits
• Dynamic and friendly work environment
• Fun, open, and learning culture

Interested parties please send your resume and expected salary with a recent photograph of yourself to WhatsApp 96322188

We are hiring business development manager to takeover a mix of existing accounts and new sales territory. To excel in this roleyou should be an active listener, have a compelling sales personality, and ahunger to chase and close new business from cold calls and inbound warm leads.

Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Qualifications:

• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

We are seeking an experienced ITSM Manager to lead the organisation’s IT Service Management function and oversee the ServiceNow platform as a strategic enterprise capability. This role is responsible for driving ITSM process maturity across incident, problem, change, request, knowledge, CMDB and service operations, while ensuring the ServiceNow platform is stable, well-governed and aligned with business needs. The role also leads audit, governance, risk and control activities within Technology & Operations, ensuring processes, documentation and evidence are maintained in an audit-ready state to support internal and regulatory requirements. As a people manager, the ITSM Manager will lead and develop a team, promote service excellence, and foster a strong culture of accountability, control and continuous improvement.

Key Responsibilities:

• Lead the end-to-end IT Service Management function, including the design, implementation and continuous improvement of ITSM processes, standards and operating procedures.
• Oversee the ServiceNow platform, including platform governance, roadmap planning, demand prioritisation, release oversight, configuration standards, data quality and user adoption.
• Drive process standardisation and operational discipline by embedding strong governance, risk and control practices across service management workflows.
• Manage audit, governance and control matters within Technology & Operations, including audit coordination, regulatory reviews, evidence management, issue tracking and remediation reporting.
• Maintain audit readiness by ensuring process documentation, control records, procedures and supporting evidence are accurate, current and readily available.
• Partner closely with risk, compliance, audit and business stakeholders to identify control gaps, implement remediation actions and strengthen governance practices.
• Lead ServiceNow enhancements and platform improvements in partnership with business and technology teams, ensuring solutions are fit for purpose and aligned with enterprise priorities.
• Monitor and report on service performance through KPIs, SLAs, trend analysis and management dashboards to support service improvement and decision-making.
• Lead key service management and governance initiatives to enhance process maturity, platform effectiveness and service quality.
• Manage and develop a team by setting clear objectives, coaching employees, building capability and fostering a high-performing and collaborative culture.
• Manage vendors and delivery partners, where applicable, to ensure service quality, performance and contractual compliance.

Qualifications and Experience:

• Degree in Information Technology, Computer Science, Engineering, Business IT or a related discipline.
• At least 8 to 12 years of relevant experience in IT Service Management, ServiceNow platform management, technology operations, governance, risk, controls or audit-related roles.
• Proven experience managing ITSM processes within a large enterprise environment, preferably in a regulated industry.
• Strong working knowledge of ServiceNow ITSM modules, including Incident, Problem, Change, Request, Knowledge and CMDB.
• Experience in audit, regulatory review, control testing, remediation tracking and governance reporting.
• Demonstrated people management experience, with a track record of leading and developing high-performing teams.
• Good understanding of ITIL practices, governance frameworks and technology control disciplines.
• Strong communication, stakeholder management and presentation skills, with the ability to engage effectively across technical and non-technical audiences.

Preferred Skills / Certifications:

• ITIL certification and/or relevant ServiceNow certifications.
• Experience in financial services, insurance, banking or other highly regulated environments.
• Familiarity with technology risk, operational resilience, compliance frameworks and control self-assessment practices.

Company Overview

Tiong Lian Food, established in 1974, is a leading Singapore importer, processor, and distributor of quality pork and meat products. Serving supermarkets, manufacturers, wholesalers, and food outlets, it operates a modern facility with advanced storage and processing technologies.

Job Summary

We are seeking a hands-on Assistant Manager – Finance & Accounting to manage financial reporting, compliance, taxation, and business analysis. The role requires audit experience, analytical skills, and advanced financial system expertise to support finance leadership.

Responsibilities

• Prepare monthly and annual financial reports to ensure accurate and timely financial information for decision-making
• Manage financial closing activities to meet deadlines and maintain reporting accuracy
• Oversee compliance with Singapore tax regulations, including GST and corporate tax, to mitigate risks and ensure legal adherence
• Coordinate with external auditors and tax agents to facilitate audits and tax filings
• Strengthen internal controls by identifying gaps and implementing improvements to enhance finance process efficiency
• Develop Excel-based dashboards and automation tools to support business analysis and strategic decisions
• Support finance system improvement initiatives by collaborating with IT and finance teams to optimize workflows
• Assist Head of Finance in strategic financial planning and operational matters to drive business growth

Job Requirements

• Strong attention to detail demonstrated through proactive identification and resolution of finance issues
• Ability to work independently and collaboratively within teams to meet organizational goals & deadlines.
• Adaptability to fast-paced and dynamic work environments, maintaining productivity and quality

Education, Experience & Training

• Bachelor’s degree in accounting, Finance, or related discipline.
• Minimum 5–7 years of relevant working experience, including prior experience in an audit firm.
• Candidates must currently hold or previously held at least an Assistant Manager position.
• Understanding of .
• Good knowledge of SFRS, Taxation, and internal controls.
• Experience in Cost accounting
• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, dashboards, and financial modelling.
• High level of computer literacy and familiarity with ERP/accounting systems would be an added advantage.

The person will oversee and coordinate every facet of lithium trading, encompassing the trading of physical spodumene, derivative deals, and business growth projects.

This position necessitates promoting strong communication between team members and important stakeholders and regional offices while maintaining consistency with organizational goals.

The person will collaborate closely with both internal and external teams to achieve strategic objectives and ensure complete adherence to internal policies, regulatory standards, exchange regulations (CME, GFEX, OTC), and ethical principles during stakeholder interactions.

Additional duties involve supervising the team’s budget revisions and handling daily operations.

Guide, direct, and inspire team members to produce results.

This role will report to the General Manager of the Business Development Department.

Duties and Responsibilities

Trading and Team Leadership (50%)

• Supervise the Lithium team in carrying out both derivatives and physical Lithium transactions.
• Work together with various teams including trade operations, freight, legal, and trade, and product oversight, etc.

• Create and execute a sales strategy to boost team involvement.
• Avoid compliance violations and reduce risks, including stopping corruption.
• Enable interaction with top management and outside partners.
• Collaborate with the team to develop and revise a trading playbook that encompasses both short-term and long-term strategies.
• Enhance and grow team members’ skills by engaging actively in trading activities

Growth Strategy (10%)

• Evaluate, recognize, and cultivate companies with new vendors, partners, and business models including organized transactions and supply chain enhancement.

Financial Planning and Analysis (10%)

• Develop strategic plans for the business and create departmental budgets.
• Coordinate global strategies by working together with team members from the

investment

Tactics and Preparation (10%)

• Create detailed business strategies for lithium trading
• Collaborate with corporate teams to improve the infrastructure for the business, including guidelines and protocols, frameworks and administrative dashboards
• Constantly enhance team strategy and development plan

Risk Mitigation (10%)

• Track counterparties’ performance, reduces risks, and oversees the book’s contact with pertinent counterparties and areas.
• Guarantees the division’s risk remains within authorized thresholds.
• Oversee the hedge book activities, guaranteeing adherence to procedures and procedures are followed, data input, P&L modifications and exposure adjustments are revised and verified daily
• Forecast possible alterations in exposure, including counterparty performance risk, pricing exposure shifts as a result of logistical delays, and formulate the optimal strategy to handle this efficiently

Market Analysis (10%)

• Guiding the team to foster enduring partnerships with industry stakeholders through trading, comprising physical users, traders, PRAs, banks, and various advisors

• Establish market research capabilities, comprising supply and demand databases

Summary

The company is a subsidiary of South Korea’s top 10conglomerates, with financial services spanning insurance, asset management, and securities.

Having obtained its CMS license in 2020, the company is now expanding into the digital asset space as part of its regional growth strategy.

Role Overview

We are seeking a candidate with strong deal-sourcing capabilities and an extensive network within the digital asset ecosystem across Southeast Asia and South Korea. The ideal candidate will play a key role in identifying opportunities, building partnerships, and driving business growth in this emerging sector.

Responsibilities

• Collaborate with senior management to define digital asset goals, timelines, and strategies. Identify target investors and create tailored marketing and communication plans.

• Oversee the issuance and distribution of digital assets. Implement security measures to safeguard token transactions and investor data.

• Engage with potential and existing investors, addressing inquiries and providing necessary information. Build and maintain relationships with key stakeholders in the digital asset ecosystem.

• Manage the post-digital asset process, including token trading on secondary markets and investor relations. Ensure ongoing compliance with securities regulations.

• Present the investment opportunities and efficiently communicate the information to agents, intermediaries at Seoul headquarters.

Qualifications

• Bachelor's degree in Finance, Business, or a related field.

• Minimum 3 years of experience in the financial services industry.

• Strong knowledge of blockchain technology, cryptocurrencies, and security tokens

• Experience in asset management and/or private wealth management

• Exposure to planning and executing security token offerings or similar fundraising initiatives is an advantage

• Proven ability to drive long-term business initiatives and manage multiple stakeholders, particularly in South Korea

• Excellent communication and interpersonal skills

• Native or near-native proficiency in both English and Korean (spoken and written)

• Ability to thrive in a fast-paced, dynamic environment

• Possession of relevant CMFAS certifications RES1A/RES1B, RES4, and CM-EIP/CM-SIP is an advantage

• This role is open to Singapore Citizens and Permanent Residents only.

Job Requirements

Professional Competencies

Industry Experience:

8+ years of senior management experience in the integrated home renovation/furnishing industry, including at least 2 years of management experience in the Southeast Asian market. Familiarity with BCA policies and RCEP supply chain regulations.

Strategic Tools:

Proficient in SWOT analysis and Balanced Scorecard; able to use ERP systems (e.g., SAP) to oversee business operations in Singapore.

Key Responsibilities & Tasks

Strategic Planning & Objective Management

Develop the company’s 1-3 year marketing strategic plan and annual marketing plan, clarifying market positioning, target customer segments, and competitive strategies, and execute upon approval by the General Manager.

Decompose sales targets for the retail, design, and marketing departments, monitor quarterly/monthly progress, and dynamically adjust strategies in response to market changes (e.g., seasonal demand, policy adjustments).

Lead the preparation and execution control of the annual marketing budget (including advertising, promotions, channel expenses, etc.), ensuring maximum ROI.

Market Analysis & Brand Building

Organize market research to analyze trends in Singapore's integrated home renovation industry, competitor movements (e.g., pricing strategies, new product developments), and shifts in customer demand, producing data-driven reports to guide product development.

Formulate brand development strategies, oversee online and offline brand promotion (e.g., social media, exhibitions, KOL collaborations), and enhance brand awareness and reputation.

Manage brand crisis communication, swiftly respond to negative public sentiment (e.g., escalated customer complaints, construction disputes), and safeguard the company’s reputation.

Sales Management & Channel Optimization

Guide the retail department in developing in-store sales strategies, promotional campaigns, and customer conversion processes to increase average transaction value and repeat purchase rates.

Expand diversified sales channels (e.g., collaborations with property developers, online stores, designer alliances) and optimize channel costs and efficiency.

Review major client contracts (e.g., bulk renovation orders from property developers) to ensure compliance and profitability.

Customer Experience & Product Collaboration

Establish a Customer Relationship Management (CRM) system, driving service improvements through satisfaction surveys and complaint analysis.

Collaborate with the design department to ensure design solutions align with market demands, balancing creativity with standardized cost control.

Promote product innovation: participate in new product development (e.g., eco-friendly materials, smart home packages) based on customer feedback, and formulate launch and promotion strategies.

Team Management & Cross-Departmental Collaboration

Oversee recruitment, training, performance evaluation, and motivation of managers in the three subordinate departments, fostering a high-performance collaborative team.

Conduct regular marketing coordination meetings (e.g., design-retail program alignment, marketing activity resource integration) to ensure departmental goals are aligned.

Represent the marketing function in senior management decision-making, collaborating with supply chain, finance, and other departments to optimize operational processes (e.g., order fulfillment cycles, payment collection).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

What you will do:

In this role, you will be instrumental in the ownership, planning, creation and execution of strategic communications and will serve as the communications partner to members of our APAC leadership team, specifically for the Southern Asia and Pacific (SA&P) region, which includes India, Southeast Asia and the Pacific. Your broad knowledge of effective communications channel strategy and measurement, coupled with excellent writing ability, will be assisted by a curiosity to learn the operational practices of a global diversified technology and multi-industrial leader, and reach employees from desk-based roles all the way to sales and service technicians in the field.

Working with the wider communications team, you will strive to continually evaluate and improve our processes, resources and communication technology and messaging, for all employees, regardless of role and location, while bringing new and innovative ideas to the table.

How you will do it:

Internal Communications

• This role is instrumental in supporting the planning, creation and execution of strategic communications channels, content and metrics for the SA&P employee audience, including supporting transformational change projects and executing engaging communications to improve our Organizational Health.
• Create engaging, creative and targeted employee communications that align with business goals.
• Leverage communications to support action plans as an outcome of employee survey results.
• Drive consistency in communications processes, including measuring effectiveness, while continuing to innovate.
• Research, write and edit a variety of internal publications in several formats.
• Provide communications support for large-scale events including webinars and live broadcasts.
• Maintain relationships and projects with vendors as needed.
• Collaborate with marketing communications, media/public relations and digital teams to leverage existing content.
• Understand business needs and collaborate with APAC communications, marketing and PR colleagues to strategize, develop and deliver effective integrated company and product messages to be used in thought leadership forums, digital marketing, marketing communications, public relations or events, with special focus on SA&P.

What we look for:

• Bachelor’s Degree, ideally in Journalism, Mass Communications, Engineering.
• Relevant working experience of more than 3 years. PR agency experience is a plus. (While experience is important, what is more critical is attitude and strong ability to learn.)
• Ability to quickly gather and synthesize information from a variety of sources; aptitude for translating complex topics and issues into broadly understandable messages to employees.
• Proficient and innovative in capturing authentic voice of leaders and technology experts while finding angles that can engage target audiences.
• Strong understanding of digital platforms that impact communication strategies and up-to-date with the latest digital communication technologies.
• Strong strategic thinking and analytical skills, with drive to constantly improve through gathering feedback and measuring outcomes.
• Good sense of aesthetics, ability to design simple graphics and build storyboard for video production.
• Excellent project management skills and ability to multitask.
• Able to think strategically across the enterprise while digging into tactical needs.
• Entrepreneurial mindset.
• Collaborative approach but able to work independently as needed.
• Strong interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Position: Cluster Principal / Operations Manager
Location: Across Singapore
Employment Type: Full-time

At APTLed (EA: 25C3162), we believe in building inclusive, values-driven learning environments where every Child feels seen, heard, and inspired. We are seeking an experienced and dedicated Cluster Principal / Operations Manager to oversee the operational, regulatory, and pedagogical standards across multiple preschool centres. The ideal candidate is well‑versed in ECDA licensing requirements, strong in people leadership, and able to ensure consistent quality across centres.

This role requires a balance of strategic oversight, ground operations management, and the ability to guide Centre Leaders toward excellence.

Key Responsibilities

Cluster Leadership

• Provide leadership, coaching, and performance management to Centre Leaders across assigned centres.
• Ensure consistent implementation of organisational policies, curriculum standards, and operational processes.
• Conduct regular centre visits to monitor quality, staffing, and compliance.

ECDA Compliance & Licensing

• Oversee centres’ adherence to ECDA regulations, licensing standards, and audit requirements.
• Support centres in preparing for licence renewals, SPARK‑related processes, and regulatory submissions.
• Ensure safety, hygiene, and child‑protection standards are consistently met.

Operational Excellence

• Drive operational efficiency across centres, including staffing, enrolment, parent communication, and resource planning.
• Review centre performance metrics and implement improvement plans.
• Manage incident reporting, follow‑up actions, and risk mitigation.

People & Talent Management

• Support recruitment, onboarding, and retention of educators and centre staff.
• Identify training needs and support professional development pathways.
• Foster a positive, collaborative culture across centres.

Parent & Stakeholder Engagement

• Guide Centre Leaders in managing parent relationships and communication.
• Address escalated concerns professionally and promptly.
• Represent the organisation in external engagements when required.

Requirements

Qualifications

• Diploma / Degree in Early Childhood Education, Business Administration, or related field.
• ECDA‑recognised L2 certification is an advantage (for candidates with EC background).

Experience

• Minimum 5 years of leadership experience in preschool / childcare operations.
• Strong understanding of ECDA licensing, regulatory frameworks, and centre operations.
• Proven experience managing multiple centres or large teams.

Skills & Attributes

• Strong leadership, communication, and stakeholder‑management skills.
• Ability to multitask, problem‑solve, and make sound operational decisions.
• High level of professionalism, integrity, and organisational awareness.

Position Objective

This is a high-impact regional marketing role, working in close partnership with the Regional Marketing Director, AMENA to lead brand strategy and execution for Skincare and Feminine care portfolio across the AMENA region with particular focus on Southeast Asia and the Middle East. 

The role includes identifying and evaluating portfolio gaps and developing launch strategies and plans, and to specifically drive digital marketing strategy and ensure executional optimisation for the assigned brands. Additionally, this role will support the improvement of in-market digital and eCommerce capabilities through the sharing of best practice and training programs across the AMENA region. 

Key Responsibilities

• Deliver financial targets including gross sales and EBITA for the assigned brands for the Skin care and Feminine care portfolio across the AMENA region. 

• Support the development and execution of brand plans to meet the growth and financial targets for the signed portfolio. 
  
• Ensure a consumer centric mindset is at the forefront of all brand activity, with the identification and development of compelling consumer insights
  
• Lead the regional digital marketing strategy, execution and evaluation with the intent to optimise brand assets and performance. 
  
• Leverage appropriate platform analytics to evaluate and validate digital marketing performance.
  
• Champion adoption of AI-powered tools across marketing workflows — from content creation and trend analysis to performance optimisation and reporting.
  
• Partner with cross-functional groups to ensure that there is consistency of professional business strategies and regulatory compliance of all advertising and promotional materials  
  
• Lead, direct and control marketing policies, programs and activities ensuring that they comply with marketing codes, regulations and standards to protect the company’s reputation.
  
• Monitor, analyse and evaluate market trends and competitor activity to identify market opportunities, adjusting marketing strategy and plans to meet changing markets and competitive conditions.
  
• Identify and evaluate portfolio gaps and comply with the iGate process requirements. This includes supporting the evaluation and analysis of global/regional NPD initiatives. Develop launch strategies as appropriate. 

• Lead best practice learnings and training programs to improve in-market digital and eCommerce capabilities 

Position Requirements

Knowledge and Skills 

• A recognised university degree and/or Masters/MBA qualification. 
  
• 7+ years of marketing experience, preferably in Consumer Healthcare (OTC/ Cosmetics) with at least 3+ yrs in a regional or multi-market role.  
  
• Hands on experience with Skincare and/or Feminine Hygiene brands is strongly preferred – familiarity with category dynamics, regulatory sensitivities, and consumer intimacy in these segments is a meaningful differentiator.  
• A strong consumer centric mindset with proven success in brand management and development 
• Strong brand advertising and promotion experience, specifically experienced in Digital marketing and eCommerce strategy, execution and evaluation. Experience with Google analytics would be beneficial. 
• A strategic thinker with financial acumen who is able to contribute effectively to brand planning and budgeting 
• A team player with proven ability to develop effective relationships with a wide range of key stakeholders
• Excellent communication skills (verbal and written) including experience with Microsoft presentations  
• Strong analytical skills to support the identification and development of growth opportunities and optimisation of brand strategies 

Personal Attributes

• A team player who is able to influence and work well with all stakeholders across different cultures 

• A self-starter who is flexible and willing to roll up his/her sleeves to get the job done 

• Pragmatic, creative and able to work in a fast-paced environment and deal with ambiguity 

• Ability to multi-task, work independently with attention to detail  

• Strategic agility and analytical thinking, with numerical reasoning 

• Strongly results oriented with a demonstrable record of success 

• Excellent interpersonal and communication skills 

• When faced with a problem, finds constructive solutions 

• Acts with integrity and is trustworthy 

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Degree holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

Responsibilities:

· Manage day-to-day operations at a designated branch

· Attending to inquiries and providing comprehensive scalp and hair analysis

· Perform tailored treatments and professional consultations for homecare

· Possess strong leadership qualities and ensure all staff adhere to the company’s standard operating procedures and uphold the highest standard of customer service at all times

· To handle customer’s inquiries and feedback professionally

· To lead and maintain good morale amongst staff and ensure smooth operations

· Recommend seasonal promotions and discount packages to increase our clientele

Requirements:

· Work experience as a Hair Salon Assistant Manager or Supervisor role in the beauty industry

· 5 years of prior experience in managing of Hair-salon and hairdressing skills

· Service-oriented with leadership ability and excellent interpersonal skills

· Solid organizational skills with the ability to manage shifts and appointments

· Able to commit to retail hours