About the Role

We are seeking a dynamic, organized, and result-oriented Marketing Senior Executive / Assistant Marketing Manager to bridge the gap between creative strategy and execution.

In this role, you will collaborate closely across our group of companies, support category growth, and manage end-to-end marketing activations. Additionally, you will provide crucial operational and administrative support, managing essential client documentation and policy processes. The ideal candidate is an excellent communicator who thrives in a fast-paced environment and can confidently manage relationships with both internal and external stakeholders.

Key Responsibilities

1. Campaign Execution & Content Creation

• Concept to Execution: Drive marketing campaigns and deliverables efficiently from initial concept to final deployment.

• Asset Development: Assist in preparing comprehensive campaign briefs, creative references, copy points, and marketing collateral.

2. Operations & Policy Administration

• Documentation Support: Handle day-to-day administrative processing, including preparing client quotations, processing applications, and managing policy endorsements.

• Team Support: Provide general operational and administrative support to the wider team to ensure smooth workflows.

3. Strategic Planning & Market Intelligence

• Category Growth: Plan and implement targeted marketing activations to support category growth and commercial objectives.

• Strategic Input: Contribute and participate actively in assigned category planning sessions.

• Market Insights: Conduct market research, sales analysis, and identify emerging trends to keep our brands competitive.

4. Stakeholder Management & Events

• Group Liaison: Act as a key point of contact across our group of companies to execute marketing strategies effectively.

• Timeline Management: Manage project timelines confidently and front conversations with internal and external stakeholders at all levels.

• Activations: Plan, coordinate, and support experiential events, roadshows, and customer engagement activities to drive brand loyalty.

Requirements

• Diploma or Bachelor’s Degree in Marketing, Business, or a related field.

• Proven experience in marketing campaign management, event planning, or corporate administration.

• Handling quotations, applications, or policy administration is highly advantageous.

• Strong project management skills with the ability to manage multiple timelines and administrative tasks simultaneously.

• Excellent interpersonal and communication skills to manage stakeholder relationships across different business partners.

• Meticulous attention to detail with an analytical mindset.

What We Offer

• Competitive salary package

• Opportunities for career growth within our group of companies

• A collaborative and dynamic work environmen

We are seeking a talented and dedicated Senior Client Success Manager (Paid Ads) to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

As part of our business expansion, our client is seeking two proactive, relationship-driven Client Services Managers to strengthen our client portfolio and drive revenue growth. This role is pivotal in ensuring exceptional service delivery and directly contributing to business development.

Key Responsibilities

• Act as the primary liaison for assigned clients, managing service requests, feedback, and escalations
• Collaborate cross-functionally to ensure timely, compliant, and high-quality service delivery
• Promote tailored wealth solutions (structured products, private equity, alternative investments, estate planning)
• Identify opportunities to cross-sell and upsell wealth management products (mutual funds, insurance-linked investments, retirement plans, structured products)
• Drive acquisition of new clients through referrals, networking, and targeted outreach
• Monitor client satisfaction and implement strategies for continuous improvement
• Coordinate with internal teams (operations, compliance, product) to resolve client issues swiftly and accurately
• Support client onboarding, documentation, and regulatory compliance
• Maintain accurate records and uphold service standards aligned with MAS guidelines

Job Requirements

• 3+ years’ experience in client servicing or relationship management within financial services/banking/fintech
• Strong understanding of financial products, regulatory frameworks, and service workflows
• Excellent communication and stakeholder management skills
• Proficiency in CRM platforms and client reporting tools
• Local Diploma or Degree in Finance, Business, or related field

Perks & Benefits

• Competitive Starting Salary – Recognizing your value from day one
• Annual Leave – Generous entitlement to support work-life balance
• Flexible Benefits – Customizable package to suit your lifestyle and personal needs
• Performance Bonus – Rewarding your contributions and achievements
• Professional Development – Ongoing training and career growth opportunities
• Supportive Culture – A collaborative, inclusive environment that champions teamwork and innovation

*We regret that only shortlisted candidates will be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

EA personnel: Ong Ping Tiong

EA personnel Reg No: R25127323

EA License No: 24C2562

Job Requirement :-

· Coordinate and Monitor all Architecture trade

· Submission of sample/ shop drawing/ catalogues & technical documents for consultants approval and keep track of all approvals, feedback/ comments form consultants for subsequence processing

· Coordinate with others discipline (Structure and M&E) for all technical issues found in construction drawings

· Check all drawings and prepare RFI for all discrepancies

· Coordinate and submit all materials to consultant for approval

· Coordinate with VDC/ BIM team for all Architecture setting out issue

· Prepare work method of statement for submission

· Coordinate with subcon for trade demo before start works

· Ensure all work with proper inspection records by RTO

· Control the registration and distribution of architectural construction drawings and revision

· To manage the quality control QA/QC works to achieve CONQUAS score

· Other adhoc duties as assigned by Project Manager

Requirement:

· Candidate must possess at least Diploma/ Degree in Architecture or equivalent

· At least 3 years of local working experience in the Architectural Coordination works

· Proficient in AutoCAD, basic knowledge for BIM software like Revit

· Able to lead and work independently

Roles & Responsibilities

Job Summary

We are seeking an experienced Business Development Manager to drive business growth, expand market presence, and develop strong client relationships by identifying new opportunities, managing key accounts, and supporting sales and expansion strategies.

Responsibilities

• Identify and develop new business opportunities and partnerships to increase revenue
• Expand customer base by achieving targeted sales growth
• Manage client relationships by negotiating and closing business agreements
• Monitor market trends and competitor activities to inform strategic decisions
• Prepare detailed sales reports, proposals, and business plans to support business objectives
• Coordinate with internal teams to ensure seamless operations and project execution
• Support marketing and business expansion initiatives to enhance market presence

Required competencies and certifications

• Degree or Diploma in Business, or equivalent relevant experience
• Minimum 5–8 years of relevant experience in business development or related roles
• Strong communication skills demonstrated through client engagement and negotiation

Preferred competencies and qualifications

• Experience in trading, wholesale, logistics, or related industries

About the Role

This is a dual-property role covering both Furama Riverfront and Furama City Centre. At Furama Riverfront, we are curating a lifestyle destination at River Valley / Tiong Bahru — a synergistic mix of F&B, wellness, and lifestyle tenants designed to serve hotel guests, neighbourhood residents, and families, while driving traffic to the hotel. Furama City Centre adds a complementary urban commercial and retail leasing dimension to the portfolio.

This role manages the full tenancy lifecycle across both properties — from prospecting and negotiation through to tenant performance management, renewals, and lease administration. The incumbent works closely with external agents to secure tenancies and acts as the primary landlord representative, building relationships that sustain long-term occupancy and asset quality.

We value relationship-driven tenancy management — the ability to build trusted, long-term partnerships with tenants and agents that go beyond transactional lease execution.

Key Responsibilities

Tenancy Leasing & Curation

•      Source and evaluate prospective tenants aligned with the lifestyle hub brief and hotel synergy objectives across both properties.

•      Work with external real estate agents to secure new tenancies, managing agent relationships and coordinating viewings and proposals.

•      Lead lease negotiations for new tenancies, expansions, renewals, and surrenders.

•      Plan and implement the desired trade mix for assigned properties in consultation with the Investment Portfolio Manager.

•      Make recommendations to management on tenant suitability of fit based on concept, financial standing, and track record.

Tenant Relationship Management

•      Serve as the primary point of contact for all tenants on leasing and tenancy matters across Furama Riverfront and Furama City Centre.

•      Build and maintain strong, trust-based landlord-tenant relationships to support occupancy stability and long-term retention.

•      Attend to tenant feedback, operational concerns, and escalations in a timely and professional manner.

•      Monitor tenant sales performance (GTO) and work collaboratively with tenants to address underperformance.

Lease Administration & Compliance

•      Prepare and manage all tenancy documentation including Letters of Offer, Lease Agreements, Novation Agreements, and Deeds of Surrender.

•      Ensure proper execution of lease documents, receipt of deposits, and stamp duty compliance.

•      Monitor lease expiry pipeline and proactively manage renewals to minimise vacancy risk.

•      Handle arrears management and ensure timely recovery of outstanding payments.

•      Coordinate fit-out, handover, and reinstatement processes with building management and facilities teams.

Reporting & Asset Performance

•      Prepare and maintain monthly tenancy schedules, vacancy reports, and occupancy dashboards for both properties.

•      Track and report on GTO sales, prospecting pipeline, renewals, and lease compliance.

•      Support budget preparation, rental forecasting, and re-forecast exercises.

•      Provide regular updates to the Investment Portfolio Manager on leasing activity and asset performance.

Requirements

•      Minimum 5 years of experience in retail or commercial tenancy / leasing management, preferably on the landlord side (property owner, REIT, mall operator, or property management company).

•      Proven track record managing a portfolio of tenants through the full tenancy lifecycle.

•      Solid understanding of lease documentation processes: LOO, LA, Novation, Deed of Surrender, e-stamping, and stamp duty.

•      Experience in GTO monitoring, tenancy mix planning, and vacancy management.

•      Comfortable working with external real estate agents and managing agent relationships to source and secure tenancies.

•      Strong interpersonal and negotiation skills; able to manage tenant and agent relationships with professionalism and authority.

•      Proficient in tenancy reporting and comfortable with budgets, forecasts, and variance analysis.

•      Diploma or Degree in Business, Real Estate, Property Management, or a related discipline.

•      A real estate agency licence is not required for this role.

Candidates from structured property management environments (REITs, mall operators, property owners) are strongly preferred. We are looking for someone who thinks like a landlord — focused on asset quality, tenant fit, and long-term relationship management.

What We Offer

•      An opportunity to shape leasing initiatives across the Furama group, with work travel to our international properties in Sydney, Kuala Lumpur, Bali, and Bangkok.

•      Direct exposure to asset management decision-making, reporting to the Investment Portfolio Manager.

•      Opportunity to participate in acquisitions and asset enhancement initiatives (AEI) as part of buy-side and owner-side work, as part of career progression.

•      Flexible work arrangement with work-from-home; on-site presence required for viewings and collaboration with other teams as necessary.

•      A collaborative environment within the Furama Hotels International group.

The above position plays a key role in maximising hotel revenue and profitability by supporting the development and execution of pricing, distribution, and inventory strategies. Working closely with the Director of Rooms & Revenue, this role ensures optimal business mix, accurate forecasting, and effective use of revenue management systems and distribution channels.

Revenue Strategy & Analysis 

• Assist in developing and implementing pricing and yield strategies to maximise room revenue, market share, and profitability. 
• Conduct daily, weekly, and monthly analysis of hotel performance, competitor benchmarking, and market demand. 
• Support the preparation of accurate revenue forecasts and budgets. 

Inventory & Pricing Management 

• Monitor and adjust room inventory and rate strategies across all distribution channels(brand website, OTAs, GDS, corporate accounts). 
• Ensure rate parity and distribution accuracy across all platforms. 
• Support group pricing decisions and evaluate displacement analysis for large bookings. 

Systems & Reporting 

• Maintain and optimize revenue management systems (RMS), channel manager, and PMS data accuracy. 
• Prepare and present regular performance reports, including pickup pace, segment mix, and booking trends. 
• Track and report on key KPIs such as ADR, RevPAR, Occupancy, and Market Penetration Index. 

Collaboration & Communication 

• Work with Sales & Marketing teams on promotions, campaigns, and packages to drive demand. 
• Coordinate with Reservations and Front Office to ensure smooth execution of pricing and inventory strategies. 
• Support Director of Rooms & Revenue in strategy meetings and provide insights for decision-making. 

Qualifications 

• Bachelor's diploma or degree in Hospitality Management, Business Administration, Finance, or related field 
• Minimum 2-3 years of revenue management experience in hotel or hospitality sectors
• Proven experience with revenue management software and systems (e.g., IDeaS, Duetto, or similar platforms) 
• Strong analytical and financial modeling skills with proficiency in Excel and data analysis 
• Solid understanding of hotel operations, rate structures, and distribution channels 
• Excellent communication and presentation skills 
• Strong organizational and time management abilities with attention to detail 

Key Responsibilities:

• Dusting and wiping furniture and fixtures.
• Vacuuming and mopping floors.
• Cleaning and sanitizing restrooms.
• Emptying trash and recycling bins.
• Washing windows and mirrors.
• Cleaning and disinfecting common areas.
• Assisting with other cleaning tasks as assigned.
• Maintaining the cleanliness and organization of cleaning supplies and equipment.
• Adhering to all safety and health regulations.

Required Skills & Experience:

• Experience in commercial or residential cleaning preferred
• Ability to work independently and as part of a team.
• Strong work ethic and attention to detail.
• Ability to lift and carry moderate weights.
• Ability to work in a fast-paced environment.

Company Overview

TUSK INDUSTRIES PTE. LTD. is a growing company focused on business development, client relationship management, service delivery, and operational growth. The company is committed to expanding its customer base, improving business opportunities, and maintaining strong relationships with clients, suppliers, and business partners.

Job Title

Business Development Manager

Job Summary

The Business Development Manager will be responsible for identifying new business opportunities, developing client relationships, supporting sales growth, and coordinating business strategies to improve the company’s market presence and revenue. The role involves handling client communication, market research, business proposals, sales planning, and coordination with internal teams to achieve company objectives.

Roles & Responsibilities

• Identify and develop new business opportunities to support company growth and revenue targets.

• Build and maintain strong relationships with clients, suppliers, business partners, and key stakeholders.

• Conduct market research to identify potential customers, business trends, competitor activities, and new market opportunities.

• Prepare business proposals, quotations, presentations, and service offers for potential clients.

• Follow up with leads, enquiries, and prospective clients to convert opportunities into confirmed business.

• Develop and implement business development strategies to increase sales, expand market reach, and improve customer retention.

• Coordinate with internal departments to ensure smooth service delivery and customer satisfaction.

• Negotiate business terms, pricing, contracts, and service arrangements with clients and partners.

• Monitor sales performance, prepare reports, and provide updates to management on business development activities.

• Maintain accurate records of client communications, sales activities, proposals, and business agreements.

• Support marketing and promotional activities to improve brand awareness and attract new customers.

• Handle customer feedback, service issues, and business enquiries in a professional manner.

• Analyse business performance and recommend improvements to increase efficiency, profitability, and customer satisfaction.

• Ensure all business development activities comply with company policies and professional standards.

Requirements

• Diploma or Degree in Business Management, Marketing, Sales, International Business, or a related field.

• Minimum 3 years of relevant experience in business development, sales, marketing, client servicing, or operations management.

• Good knowledge of sales planning, market research, client relationship management, and business negotiation.

• Strong communication, presentation, negotiation, and interpersonal skills.

• Able to work independently and manage multiple client accounts and business opportunities.

• Good problem-solving skills and ability to coordinate effectively with clients, suppliers, and internal teams.

• Able to prepare reports, proposals, quotations, and business documents professionally.

Job Title

Manufacturing Operations Manager

Job Summary

The Manufacturing Operations Manager will be responsible for overseeing daily manufacturing operations, production planning, manpower coordination, quality control, process improvement, and operational efficiency. The role ensures that production activities are carried out safely, efficiently, on time, and in accordance with company standards, client requirements, and regulatory guidelines.

Roles & Responsibilities

• Manage and oversee daily manufacturing operations to ensure smooth production workflow and timely completion of work.

• Plan, organise, and monitor production schedules to meet customer orders, delivery timelines, and operational targets.

• Supervise production staff, assign duties, monitor work performance, and ensure proper manpower deployment.

• Coordinate with production, warehouse, quality assurance, procurement, and management teams to support operational efficiency.

• Ensure materials, equipment, tools, and manpower are available for production activities.

• Monitor production output, quality standards, wastage, downtime, and overall operational performance.

• Implement and maintain standard operating procedures, production guidelines, and workplace safety practices.

• Conduct regular checks on production processes to identify operational issues, delays, defects, or areas for improvement.

• Work closely with the quality assurance team to ensure finished products meet approved specifications and customer requirements.

• Handle production-related issues, staff concerns, customer requirements, and operational challenges professionally.

• Review production reports, inventory records, work schedules, and operational documents for accuracy and compliance.

• Support continuous improvement initiatives to improve productivity, reduce costs, minimise wastage, and increase efficiency.

• Ensure proper maintenance and safe usage of machinery, tools, equipment, and production facilities.

• Train and guide staff on production procedures, safety requirements, quality standards, and proper work practices.

• Liaise with suppliers, clients, and internal departments regarding production requirements, delivery schedules, and operational matters.

• Ensure all manufacturing activities comply with company policies, workplace safety regulations, hygiene standards, and operational requirements.

Requirements

• Diploma or Degree in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Operations Management, Business Management, or related field.

• Relevant experience in manufacturing operations, production management, factory operations, warehouse operations, or process improvement.

• Good knowledge of production planning, manpower management, quality control, workplace safety, and operational procedures.

• Strong leadership, problem-solving, communication, and coordination skills.

• Able to manage production staff, monitor daily operations, and meet production targets.

• Able to work independently and handle operational issues in a fast-paced manufacturing environment.

• Knowledge of ISO standards, quality systems, workplace safety, or audit procedures will be an advantage.

Job Description

• Industry/ Organization Type: Furniture Manufacturing
• Position Title: Site Manager
• Working Location: Kallang
• Working Hours: 6 days (Mon - Sat, 9.00am - 7.00pm)
• Salary Package: Basic salary up to $4,000 + Transport Allowance $300 + AWS
• Duration: Permanent Role

Key Responsibilities

• Oversee daily site operations for furniture installation and interior projects
• Coordinate with designers, production team, and contractors to ensure smooth project execution
• Monitor work progress to ensure projects are completed on time and within scope
• Ensure all works are carried out according to drawings and specifications
• Supervise site teams and subcontractors, ensuring proper workflow and productivity
• Conduct regular site inspections and resolve on-site issues promptly
• Ensure compliance with safety standards and site regulations
• Liaise with clients and stakeholders to provide updates on project status
• Prepare site reports, progress updates, and documentation

APPLY NOW!!!

• Diploma or relevant qualification in Construction, Interior Design, or related field
• Experience in site supervision for interior or furniture-related projects
• Good understanding of drawings, materials, and installation processes
• Strong coordination and problem-solving skills
• Good communication and interpersonal abilities
• Able to manage multiple tasks and meet project deadlines

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84379 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

The Digital Marketing Manager works on the digital marketing plan to create awareness and high impact activities that has a proven return on Investment record for the property. He/She leads and oversees the launch of all digital activities. He/She also manages and responds to online review sites.

The Digital Marketing Manager also has to create and maintain the hotel's online and digital platforms. He/She measures and reports the results of all digital marketing activities against goals. It is also his/her job to provide monthly reports on production, trends, booking and stay patterns, and channel analysis.

The Digital Marketing Manager fully uses all marketing channels through directing and supporting needs of the markets and properties. He/She also works with the media to increase brand awareness and property’s presence. In addition, he/she collaborates with other departments to identify marketing opportunities and increase profit.

Drives a company's online presence, revenue, and brand awareness

Campaign Strategy: Design and execute comprehensive digital campaigns (SEO, SEM, PPC, email, and display) to hit acquisition and retention targets. [1, 2]

Brand & Content Management: Maintain brand consistency across all digital touchpoints and oversee the content calendar. [1, 2]

Analytics & Optimization: Monitor KPIs—such as site traffic, conversion rates, and ROI—and adjust digital strategies based on real-time data. [1, 2, 3]

Team Leadership: Manage and mentor junior marketers, copywriters, and graphic designers. [1, 2, 3, 4]

Budget Allocation: Develop and track campaign budgets to maximize profitability. [1, 2]

Vendor Management: Coordinate with external media agencies and freelance platforms as required

Analyse market trends and industry developments.

• Conduct staff performance assessment process.

• Develop marketing message.

• Display critical thinking and analytical skills.

• Encourage initiative and enterprise in teams.

• Execute and monitor digital marketing campaigns.

• Implement loss/risk prevention.

• Lead team to develop operational plan.

• Maintain brand image.

• Manage international marketing programmes.

• Manage marketing and advertising campaigns.

• Manage and analyse market research.

• Manage customer acquisition and retention programmes.

• Manage meetings.

• Manage product and brand development.

• Manage social media platforms.

• Resolve customer’s concerns and feedback.

• Utilise computer applications at an advanced level.

• Write proposals.

Company Overview

TUSK INDUSTRIES PTE. LTD. is committed to maintaining high standards in product quality, service delivery, operational efficiency, and customer satisfaction. We focus on continuous improvement, compliance, and reliable operational practices to meet client and company requirements.

Job Title

Quality Assurance Manager

Job Summary

The Quality Assurance Manager will be responsible for overseeing quality control and quality assurance activities to ensure that products, services, and daily operations comply with company standards, client requirements, and regulatory guidelines. The role involves implementing quality procedures, conducting inspections, resolving quality issues, and supporting continuous improvement across the organisation.

Roles & Responsibilities

• Develop, implement, and maintain quality assurance policies, procedures, inspection standards, and compliance processes.

• Monitor daily operations to ensure adherence to company quality standards, client requirements, and approved work procedures.

• Conduct regular quality checks, audits, and inspections to identify defects, non-compliance issues, and areas for improvement.

• Prepare and review quality reports, inspection records, corrective action reports, audit documents, and compliance documentation.

• Coordinate with operations, production, warehouse, and management teams to resolve quality-related issues effectively.

• Investigate customer complaints, service issues, product defects, or operational quality concerns and recommend corrective and preventive actions.

• Train and guide staff on quality standards, inspection methods, safety procedures, hygiene requirements, and proper work practices.

• Ensure all materials, products, services, and completed works meet approved specifications before delivery or completion.

• Maintain accurate records and documentation for audits, inspections, internal reviews, and regulatory compliance purposes.

• Support continuous improvement initiatives to improve efficiency, reduce defects, minimise service issues, and maintain consistent quality.

• Liaise with suppliers, clients, and internal departments to communicate quality requirements, performance standards, and improvement actions.

• Enforce workplace safety, hygiene, and operational standards consistently across relevant work areas.

Requirements

• Diploma or Degree in Quality Management, Engineering, Business Management, Logistics, Operations Management, or a related field.

• Relevant experience in quality assurance, quality control, operations, production, logistics, warehouse, or service management.

• Knowledge of ISO standards, workplace safety procedures, audit practices, quality documentation, or compliance requirements will be an advantage.

• Strong leadership, problem-solving, communication, and coordination skills.

• Able to work independently and manage quality issues professionally.

• Good attention to detail and ability to maintain accurate records and reports.

• Able to coordinate with internal teams, suppliers, clients, and management to achieve quality objectives.