Total 1,359 Others job vacancies

Job Description:
- Wash, peel, and cut vegetables according to required standards
- Assist with basic food preparation tasks
- Maintain the cleanliness and hygiene of the kitchen area
- Support the kitchen team in daily operations
- Follow food safety and hygiene guidelines

Requirements:
- Able to stand for long hours
- Responsible, hardworking, and able to follow instructions
- Basic understanding of kitchen hygiene is an advantage
- Able to work in a team

Singaporeans and SPR are welcome to apply

Job Description

• Possess knowledge of environmental design, and green building rating tools [LEED, Green Mark, WELL, Smart Score, True Waste, LEAF, ILFI, etc.].
• Conversant with environmental simulations such as energy modelling, daylight analysis, CFD, life cycle carbon analysis.
• Lead projects independently and deliver technical solutions to design and client team.
• Lead pro-active coordination with internal and external disciplines to achieve a high-quality consistent set of presentation and design documents.
• Proactively check and coordinate project documents (including but not limited to multi-disciplinary drawings, design reports, technical specifications, etc.).
• Conversant with project’s contractual requirements and deliver high quality deliverables in established schedule.
• Familiarity with local sustainability regulations and codes.
• Able and motivated to update skills and expertise through continuing professional development (CPD) initiatives.

Qualifications

• Bachelor’s or higher degree in a field related to building engineering, sustainability, architecture
• Minimum five-years’ experience within sustainability consulting or building engineering.
• Possess minimum two green building accreditations, such as Green Mark AP [required], LEED AP [required], WELL AP [desired], TRUE Advisor [desired], WiredScore AP [desired].
• Successful track record of delivering local and international projects in the built environment.
• Effectively multitask and work collaboratively with internal and external disciplines.
• Experience in energy modelling, daylight analysis, CFD, parametric modelling, life cycle carbon analysis, and ESG.
• Software skills in AutoCAD, Rhino, Grasshopper, IES VE, Adobe, One-Click LCA, Ansys, Star-CCM, OpenFOAM
  

Job Purpose

The Assistant Engineer’s job scope shall include leading a team of Technical Officer(s) to perform Preventive Maintenance (PM), Corrective Maintenance (CM), Overhaul (OH) and Engineering Support (ES) on all SMRT Thomson-East Coast Line (STEL) Trains, Depot and Workshop equipment so as to provide a safe, reliable and comfortable journey for our commuters.

Responsibilities

• Be aligned and act in accordance to SMRT's Vision, Mission, Service Standard and Core Values.
• Ensure good understanding, knowledge and skills needed for all maintenance activities and provide support for staff training.
• Lead and supervise a team of Technical Officer(s) to perform preventive, corrective, overhaul, troubleshooting, engineering analysis, investigation or any assigned maintenance activities on all rolling stocks, depot and workshop equipment.
• Assist to plan and coordinate staff deployment and shift roster to optimise resources utilisation.
• Verify and ensure all tasks executed by the team are in accordance to latest Work Instructions, Quality, Maintenance, Operational and Safety Procedures, and to ensure personal and peers’ safety at all times.
• Ensure spares, tools and equipment used are in good condition and calibrated if necessary.
• Perform train shunting activities and operate depot equipment, maintenance vehicles and maintenance equipment to support maintenance activities of the group.
• Verify and ensure work records done by the team are updated factually, accurately and timely on Work Records Form and on the Maintenance Management System
• Report immediately any abnormalities or practices observed that are not in accordance to Work Instructions, Quality, Maintenance, Operational and Safety Procedures.
• Adopt KAIZEN methodology (5M, 5S & 5W) to eliminate 8 Wastes and improve Productivity and Value of work performed.
• Provide support to staff, contractors or any other personnel who are required to perform work on depot and all rolling stocks.
• To support the group during incidents, accidents and emergencies.
• Ensure excellent housekeeping are maintained within all work areas.
• Maintain a high level of work discipline and standards.
• Perform any other task as assigned.

Qualifications & Work Experience

• Diploma in Electrical, Mechanical or Mechatronics Technology/ Engineering from a recognized institution.
• Preferably 5 year’s relevant experience in the railway environment.

Overall Job Objectives
Assists the PM to oversee the construction activities, progress, planning, implementing, and monitoring of work schedules in accordance with the master and detailed work programme

Core Responsibilities
1. Study & review M&E drawings and coordinate M&E works with the consultants, sub-contractors as well as project structural & Architectural colleagues team to resolve any technical / site issues/ discrepancies

2. To carry out site supervision on M&E works and arrange inspection with RTO

3. To supervise M&E subcon works and ensure subcontractors progress in accordance to schedule set

4. Arrange all the M&E T&C Works

5. Ensure timely production and submission of M&E shop drawings, materials submission and method statements. All M&E shop drawings, materials and method statement are to be approved before use

6. Highlight and advise the project staff on the interfacing of M&E services and the building works

Job Specifications
1. Degree in Engineering or related disciplines

2. Able to read/understand/execute work based on construction drawings

3. Good communication, interpersonal and collaboration skills

4. Minimum 3 years of relevant experience.

See how you compare with other applicants

Prepare reports, progress updates, and documentation related to ACMV works for project management and client review

Supervise and check sub-contractors’ works according to design drawings,specifications, and regulations.

Generate incident reports.

Perform all other duties as assigned and required.

Job Title: M&E Engineer (Air-Conditioning & Mechanical Ventilation)

Job Description:
We are looking for a responsible M&E Engineer to manage and coordinate mechanical and electrical works for construction projects. The candidate will ensure all works are carried out according to specifications, schedule, and safety requirements.

Key Responsibilities:

• Supervise and coordinate M&E works on-site
• Liaise with consultants, subcontractors, and clients
• Review shop drawings, method statements, and technical submissions
• Ensure compliance with project specifications and safety standards
• Monitor project progress and resolve technical issues
• Oversee testing, commissioning, and handover

Requirements:

• Diploma/Degree in Mechanical or Electrical Engineering
• Minimum [3] years of relevant experience
• Knowledge of M&E systems (ACMV, electrical, plumbing, fire protection)
• Familiar with Singapore regulations and standards
• Good coordination and communication skills

Salary will be based on experience

Responsibilities :

- Study of construction drawings details and coordinate with the consultants and sub-contractors to resolve any technical/site issues.

- Ensure that works on site are carried out according to specifications/drawings.

- Produce M&E coordination drawings and check drawings discrepancies.

- Carry out project planning, design, materials requisition, cost control, project supervision and documentation. - Ensure quality of works is achieved and safety regulations are complied with.

- Conduct M&E meetings.

Requirements :

- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical), Engineering (Mechanical) or Equivalent.

- At least 5 years of local working experience in the building construction.

- Full Time position available.

The role involves working within a multidisciplinary team to carry out Research & Development in Image Processing / Computer Vision Algorithm for automated optical inspection systems.

Responsibilities:

• Design and develop software for high-performance automated Computer Vision equipment used in advanced manufacturing.
• Build intuitive and responsive GUIs, manage big data, and implement multi-threaded applications that power real-time systems.
• Create and optimize image processing and computer vision algorithms—your code will help machines “see” and make decisions.
• Be actively involved in the entire software development life cycle—from brainstorming and prototyping to testing and deployment.

Why this role rocks?

• You’ll work on real-world AI applications that make a difference in high-tech industries.
• Collaborate with a team that values innovation, creativity, and continuous learning.
• Get hands-on with cutting-edge tools and technologies in automation and vision systems.

Requirements:

• PHD / Masters / Degree in engineering discipline with minimum 1-3 year experience.
• Experienced candidates in software development, particularly those with backgrounds in automation or the semiconductor industry, may be considered for a senior position.
• Fresh degree graduates and Diploma holders with relevant experience will be considered at Associate Engineer level.
• Strong programming skills in the Visual Studio Development Environment—you’re comfortable building and debugging in a professional setup.
• Proficient in C++—you write clean, efficient, and reliable code.
• Solid experience in computer vision, image processing, or vision inspection systems—you understand how machines interpret visual data.
• Familiarity with C# is a plus—especially if you’ve built GUIs or tools with it.
• Knowledge of Deep Learning (AI) for defect classification is a big advantage—your models could help machines spot flaws with precision.
• Excellent communication skills in English, both written and verbal—you can collaborate effectively and explain your ideas clearly.

Responsibilities:

• In charge of equipment setup and assembly. Depending on the equipment, it can include vision, AOI, tape and reel machines, electrical and mechanical components.
• Take charge of machine / module alignment, vision alignment and calibrate machine checkout including electrical and mechanical assembly issues.
• On site support occasionally, both locally and overseas with ability to perform trouble shooting.
• Manage kit assembly, testing and certification.
• Manage stock inventory level.
• Duty for part-purchasing and collection.
• Liaise with subcontractors where necessary.

Requirements:

• Diploma in Engineering, NITEC or Higher NITEC with minimum 1 – 3 years relevant experience.
• Fresh diploma graduates are welcomed to apply.
• Work experience in automation, mechanical and electrical environments in the semiconductor industry will be valuable.
• Preference for machinery automation with electrical, servo sensor and pneumatic system understanding.
• Ability to read mechanical and electrical drawings will be an advantage.
• Need for mechanical hands-on ability.
• Mechanical alignment, motor tuning, AOI or vision knowledge will be a plus.
• Positive attitude and proactive to learn by taking on additional job scope when necessary.

Company Overview

ZAZZ Engineering & Trading Pte Ltd is a Singapore-registered company specializing in shipbuilding and ship repairing within the marine sector.

Job Summary

Support electrical engineering projects by supervising installations, coordinating with contractors and suppliers, and managing procurement and reporting to ensure timely, quality project delivery.

Responsibilities

• Assist in ordering electrical materials to maintain project supply continuity
• Inspect material quality and verify timely delivery to meet project requirements
• Coordinate with suppliers to resolve procurement issues and ensure material availability
• Prepare daily and weekly progress reports to communicate project status clearly
• Update project manager on site issues to facilitate prompt decision-making
• Track project progress against timelines to support schedule adherence
• Assist the Electrical Engineer in managing on-site electrical works for effective execution
• Coordinate with main contractors, subcontractors, and suppliers to align project activities
• Attend site meetings and technical discussions to address project challenges and updates
• Ensure electrical work aligns with the project schedule to maintain workflow efficiency
• Supervise installation of cable laying, lighting systems, power distribution panels, fire alarm, and ELV systems to ensure compliance with specifications
• Monitor daily site activities and manpower deployment to optimize resource use
• Verify that work is performed according to drawings and specifications to uphold quality standards

Responsibilities:

1. Assist M&E Manager in coordinating M&E specific works on site
2. Control  site progress & installation quality as per approved Shop Drawings, Technical Submissions and Equipment/Material Procurement/Fabrication/Delivery Schedule for on-time completion.
3. Responsible for M&E drawing coordination and production of CSD and individual service drawings quality
4. Responsible for conducting QA/QC inspection, managing RE, RTO and responsible for clearing QA/QC inspections to meet with construction schedule.
5. Responsible for variation order cost collection, cost verification of the VO works and make necessary recommendation of VO prices.
6. To check, evaluate and confirm work done and material supply quantity status for the purpose of M&E sub-contractor/NSC vendors progress payments incl. instruction of progress substantiation document preparation by sub-contractors and vendors.
7. Responsible for site implementation of safety standards to comply with IMS safe work methods.
8. Responsible for attendance to daily site co-ordination meeting and provide detail co-ordination with sub-contractors.

Requirement:

1. Recognized Degree in Mech/Elec Engineering or equivalent
2. Min 2-3 years of experience in coordinating and supervising M&E services and/or building-related projects
3. Proficiency in BIM and AUTOCAD will be added advantage

Interested candidates, kindly send in your updated resume via Apply Now or email to jayden.ong@octomate.us

We regret that only shortlisted candidates will be notified.

Jayden Ong | R24119451
EA: 23C1980

Job Description & Requirements

Requirements:

·Responsible for assisting Project Manager, manager to plan, manage and ensure smooth implementation and monitor of projects assigned from inception to completion on time and of desired quality

·Responsible for assisting to manage and monitor site operation, workers and contractors

·Responsible for effective site administration which include site safety and control of materials and machinery on site

· Solving complex problems

· Creating models, blueprints and prototypes using CAD/CAM software

· Managing engineering projects, including construction and system upgrades

· Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications

Interacting daily with the clients to interpret their needs and requirements and representing them in the field

· Other duties as assigned

Requirements:

· Bachelor Degree

· Posses minimum 15 years of relevant work experience

· Good interpersonal and communication skills

· Sound knowledge of construction safety regulations

· Working knowledge of construction tools, machinery and equipment

· Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

·Organizational and Troubleshooting Skills

· Can work well in a team

· Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

· Can multitask, must help to do general work if required

· Ability to focus and keep calm under pressure

· Ability to keep track of multiple projects

Company Overview

ZAZZ Engineering & Trading Pte Ltd is a Singapore-registered company specializing in shipbuilding and ship repair services within the marine sector.

Job Summary

Support the Electrical Engineer by coordinating electrical works on-site, managing procurement and material control, and preparing progress reports to ensure project timelines and quality standards are met.

Responsibilities

• Support the Electrical Engineer in managing and supervising electrical works on-site to ensure compliance with project requirements
• Coordinate effectively with main contractors, subcontractors, and suppliers to facilitate smooth project execution
• Participate in site meetings and technical discussions to address project issues and align work progress
• Monitor and ensure electrical work adheres to the project schedule and quality standards
• Assist in ordering electrical materials by liaising with suppliers and verifying order accuracy
• Inspect and verify the quality and timely delivery of electrical materials to meet project needs
• Prepare detailed daily and weekly progress reports to document site activities and project status
• Communicate site issues and progress updates promptly to the project manager
• Track and compare project progress against established timelines to identify and address delays

Duties & Responsibilities

• Having Process design of Gas compression system including Process Flow Diagram (PFD), P&ID, Process safety diagram (PSD) and Heat & Mass Balance.
• Prepare and review Gas Compression P&ID
• Have the competency to run Aspen HYSYS simulation
• Able to perform sizing for pipeline within the Gas compression skid, Pulsation bottle, Scrubber (with internal), cooler, and PSV.
• Prepare the PSV sizing, settle-out and blowdown calculation report.
• Prepare Fire Fighting system design and hydraulic calculation for Gas compression skid
• Able to prepare Operating, control & Safeguarding philosophies.
• Able to work independently in process datasheets and line list
• Able to prepare and review cause and effect matrix
•  Able to lead in HAZOP / LOPA / SIL reviews independently
• Participate in technical evaluation of all equipment and instrument of gas compression system
• Participate in design review meetings with clients and vendors.

Qualification & Experience generally required

• Educational background in bachelor’s or master’s degree in chemical engineering
• 3 to 5 years direct hands-on experience in detailed engineering of gas compression systems for FPSO
• Well versed in industrial design practices and OFFSHORE requirements.
• Possess working experience level in using Aspen HYSYS
• Have work in multi-discipline team in delivering gas compression facilities and units.

See how you compare with other applicants

Prepare reports, progress updates, and documentation related to ACMV works for project management and client review

Supervise and check sub-contractors’ works according to design drawings,specifications, and regulations.

Generate incident reports.

Perform all other duties as assigned and required.

Job Summary

Prepare and supervise electrical system specifications, technical drawings, and procurement to ensure installation and operations meet standards and customer requirements. Monitor site progress, coordinate with contractors, and enforce quality and safety regulations.

Responsibilities

• Use AutoCAD and Microsoft Office to develop and finalize electrical system specifications and technical drawings for installation and operations compliance
• Prepare detailed specifications for purchasing electrical equipment and materials aligned with project requirements
• Supervise and monitor on-site work progress to ensure adherence to contract drawings and specifications
• Coordinate with electrical contractors to verify work compliance with contract documents and project standards
• Monitor and document work progress by preparing timely and accurate progress reports
• Conduct site inspections and attend meetings to enforce quality control and safety regulations throughout project execution
• Ensure all electrical installation and operational activities comply with safety standards and customer requirements

Benefits of joining us:

• Performance related pay;

• Yearly Salary increment.

• 2% Medical Allowance

Job Description:

• Co-ordination and supervision of Electrical works

• Monitor progress, quality of workmanship and compliance with authority requirements.

• Attend to technical clarifications as and when required to address technical issues and establish method statements

• Perform all duties in accordance with company policies, processes, systems and procedures.

Job Requirement:

• Diploma / Degree in Electrical Engineering or equivalent

• Familiar with AutoCAD

• Minimum 3 years of Electrical related working experience in construction sector.

• Electrical working experience with M&E/Electrical sub contractors is preferred.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301

Resident Engineer - LTA

Minimum of four (4) years of experience as a civil engineer, with at least two (2) years in the supervision of civil engineering works.
Degree in Civil Engineering recognized by the Professional Engineers (PE) Board.

Candidate with relevant work experience in LTA projects would be an advantage.

Accredited by JAC of IES/ACES as QSS.
Location: Clementi

Please indicate your expected salary and your available date.

Duties and responsibilities:

Planning and organizing construction projects, including developing project timelines, budgets, and resource plans.

Ensuring that all construction work is carried out in compliance with building codes, safety regulations, and other legal requirements.

Managing project teams, including architects, contractors, and other stakeholders, to ensure that projects are completed on time and within budget.

Monitoring project progress and making adjustments as necessary to ensure that projects are completed on time and within budget.

Collaborating with architects and other stakeholders to develop project plans and specifications.

Developing and implementing quality control procedures to ensure that construction work meets the required quality standards.

Providing technical guidance and support to project teams, including architects, contractors, and other stakeholders.

Maintaining accurate project records and documentation.

Develop and manage project schedules, budgets, and resources

Coordinate with architects, engineers, and contractors to ensure project success

Review and approve project plans, specifications, and contracts

Ensure compliance with building codes, safety regulations, and environmental requirements

Monitor project progress and make adjustments as necessary

Communicate project status to stakeholders and senior management

Manage project risks and identify opportunities for improvement

Provide technical support to project team members

Ensure quality control and quality assurance for all project deliverables

Lead project meetings and facilitate communication among team members

Assist in the development of cost estimates

Assist the project team with site safety documentation and coordination

Assist the project team with closeout of the project

Assist project accountant with monthly subcontractor billings and pay applications

Assist project manager with assigned tasks

Requirement:

Bachelor's degree in Civil Engineering or related field

Minimum of 5 years of experience in construction project management

Strong knowledge of construction materials, methods, and regulations

Excellent communication and leadership skills

Ability to manage multiple projects simultaneously

Proficiency in project management software and tools

Experience in managing large-scale construction projects

Ability to read and interpret blueprints and construction plans

Knowledge of budgeting and financial management

Experience in managing and supervising construction teams

Strong problem-solving and decision-making skills

Job Summary

The L3 Desktop Support Engineer is a senior technical role responsible for handling complex end-user issues, providing escalation support from L1/L2 teams, and ensuring stability, security, and performance of end-user computing environments. This role also contributes to system improvements, automation, and documentation.

Key Responsibilities

• Act as the final escalation point for desktop/laptop-related incidents and service requests

• Troubleshoot and resolve complex hardware, software, and OS issues (Windows/macOS/Linux)

• Manage and support enterprise tools (e.g., Active Directory, SCCM, Intune, JAMF, etc.)

• Perform root cause analysis (RCA) and implement permanent fixes

• Handle VIP/Executive support with high priority and professionalism

• Manage patching, upgrades, and system deployments

• Support network-related issues (VPN, DNS, DHCP, Wi-Fi troubleshooting)

• Collaborate with infrastructure, security, and application teams

• Create and maintain technical documentation, SOPs, and knowledge base articles

• Automate repetitive tasks using PowerShell, Bash, or similar scripting tools

• Ensure compliance with IT security policies and standards

Required Skills & Experience

5–8+ years of experience in desktop/end-user support

Strong expertise in:

• Windows OS (10/11), macOS (Linux is a plus)
• Active Directory, Group Policy (GPO)
• Endpoint management tools (SCCM / Intune / JAMF)

Solid understanding of:

• Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• Hardware troubleshooting (laptops, desktops, peripherals)

Experience with ticketing systems (ServiceNow, Jira, etc.)

Scripting knowledge (PowerShell preferred)

Strong analytical and problem-solving skills

• To provide Project execution including cost management, co ordination with contractors and project related duties.
• To plan the works schedule and work out the material and equipment requirement for purchasing department to place order on time.
• Ensure workers to take necessary safety precautions and follow work safety regulation at all times.
• Regular check on the daily activities of the workers under supervision and ensure satisfactory quality standard to meet the requirement.
• Responsible for all site testing and inspection activities are carried out.
• Liaise with authorities, consultants and sub contractors progress claims.

Responsibilities including but not limited to:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities including but not limited to:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Key Responsibilities

• Provide Level 2 operational support for Windows Server (2016/2019/2022) and Linux (RHEL, Amazon Linux, Ubuntu)

• Perform OS-level troubleshooting, service restarts, performance checks, and log analysis

• Support Windows services (AD, DNS, GPO, WSUS) and Linux services (systemd, cron, filesystem, package management)

• Handle incidents, problems, and service requests via ITSM tools

• Support AWS services including EC2, EBS, S3, Systems Manager (Run Command, Patch Manager, Session Manager), and CloudWatch

• Assist with instance provisioning, validation, start/stop, resizing, snapshots, and recovery activities

• Support UAT and production readiness and BAU handover

• Manage VPCs, subnets, route tables, and security groups

• Support ingress/egress connectivity and Network Load Balancer (NLB) integrations

• Troubleshoot network and firewall-related issues with network teams

• Validate connectivity paths for Windows and Linux servers

• Perform post-implementation testing from OS perspective

• Support CIS hardening, vulnerability remediation, and compliance checks

• Assist with IAM role usage and least-privilege access at instance level

• Support endpoint protection and monitoring tools (EDR/XDR)

• Participate in audits and evidence collection

• Perform OS patching using WSUS/SCCM/SSM (Windows) and yum/apt/SSM (Linux)

• Support automation using PowerShell, Bash, and AWS CLI

• Participate in maintenance windows and on-call rotations

• Create and maintain runbooks, SOPs, and knowledge articles

• Support operational handover from project build to steady-state support

Required Skills & Experience

• 5+ years of hands-on Windows and/or Linux support experience

• 2+ years of AWS operational experience

• Experience in enterprise or regulated environments

• Windows Server administration (2016/2019/2022)

• Linux administration (RHEL / Amazon Linux / Ubuntu)

• AWS services: EC2, EBS, S3, IAM (operational usage), Systems Manager, CloudWatch

• Understanding of VPC fundamentals, security groups, routing basics

• Awareness of Load Balancer (NLB) integrations

• Scripting: PowerShell (Windows) and Bash/Shell (Linux)

Preferred Skills & Certifications

• AWS Certified SysOps Administrator – Associate

• AWS Certified Solutions Architect – Associate

• Microsoft Windows Server / Hybrid Administrator certification

• Linux certification (RHCSA or equivalent)

If you are keen, please email your updated resume to daisylyn.jocson@tg-hr.com

EA License no.14C7275/Registration no. R1434860

Please take note that only shortlisted candidate will be contacted. Thank you

We are looking for an experienced Customer ServiceManager to provide excellent customer service and to promote this ideathroughout the organization. The goal is to keep the department running in anefficient and profitable manner, to increase customer satisfaction, loyalty andretention and to meet their expectations.

Responsibilities:

·       Improve customer service experience, create engaged customers andfacilitate organic growth

·       Take ownership of customers issues and follow problems through toresolution

·       Set a clear mission and deploy strategies focused towards that mission

·       Develop service procedures, policies and standards

·       Keep accurate records and document customer service actions anddiscussions

·       Analyze statistics and compile accurate reports

·       Recruit, mentor and develop customer service agents and nurture anenvironment where they can excel through encouragement and empowerment

·       Keep ahead of industry’s developments and apply best practices to areasof improvement

·       Control resources and utilize assets to achieve qualitative andquantitative targets

·       Adhere to and manage the approved budget

·       Maintain an orderly workflow according to priorities

Qualifications:

·      Proven experience in a customer service position.

·      Proficiency in Microsoft Office and customerservice software.

·      Excellent knowledge of management methods andtechniques.

·       Excellent leadership and interpersonal skills.