Drives revenue, oversees daily operations, and leads staff

Daily Operations

Workflow Coordination: Oversee the opening and closing of the salon, daily appointment scheduling, and walk-in traffic.

Hygiene Compliance: Enforce strict adherence to health, safety, and sanitation regulations mandated by the Singapore Ministry of Health (MOH) and the National Environment Agency (NEA).

Facility Management: Ensure equipment is properly sterilized and maintained, and the salon environment remains clean and inviting

Staff Management & Leadership

• Manpower Planning: Develop staff rosters, manage shift allocations, and ensure adequate manpower coverage during peak hours and weekends. [1, 2]
• Recruitment & Training: Hire, onboard, and train new stylists, beauticians, and front-desk staff. [1]
• Performance Tracking: Set sales targets, evaluate employee performance, and provide coaching to improve technical skills and service standards

Business Development & Financials

• Sales Targets: Monitor daily/monthly sales performance and implement strategies to increase revenue and profitability.
• Inventory Control: Track stock levels of hair/beauty products, order supplies, and manage vendor relationships.
• Marketing & Promotions: Execute in-store promotions and manage digital/social media campaigns to attract new customers and drive repeat visits

Customer Relations

• Service Excellence: Ensure clients have a premium, seamless experience from the moment they book to when they leave.
• Conflict Resolution: Handle customer feedback, address inquiries, and resolve escalated complaints professionally

Proven experience in salon management or a similar managerial role.

Strong knowledge of the beauty and salon industry.

Exceptional leadership and team management skills.

Excellent communication and interpersonal abilities.

Business acumen, including budgeting and financial analysis.

Proficiency in salon management software and Microsoft Office.

Customer-focused with a commitment to delivering a high level of service.

Organizational and problem-solving skills.

A strategic role responsible for overseeing end-to-end purchasing, managing supplier relationships, and driving cost-optimization initiatives

Key Responsibilities

• Sourcing & Supplier Management: Identify, evaluate, and qualify vendors. Build strong partnerships and conduct regular vendor performance evaluations.
• Contract Negotiation: Lead negotiations for pricing, delivery terms, and service-level agreements (SLAs). Collaborate with legal and finance stakeholders to finalize contracts.
• Cost Optimization: Develop and implement strategic procurement plans designed to deliver targeted savings, reduce expenses, and meet financial targets.
• Risk & Compliance: Monitor market trends, assess supply chain risks, and ensure compliance with internal corporate governance and local/regional regulations.
• Data & Analytics: Track Key Performance Indicators (KPIs) and prepare periodic procurement reports to support management decision-making

Core Duties and Responsibilities

• Strategic Sourcing: Develop procurement strategies aligned with organizational goals. Identify and evaluate reliable suppliers and vendors, locally and globally.
• Contract Negotiation & Management: Lead tendering processes (RFI/RFP), compare proposals, and negotiate advantageous pricing, delivery, and payment terms.
• Budget & Cost Control: Manage departmental budgets, track market trends, and identify cost-saving opportunities without compromising on quality or operational needs.
• Vendor Performance: Monitor and conduct regular supplier evaluations to guarantee service reliability and adherence to technical specifications.
• Compliance & Risk Management: Ensure that purchasing activities comply with company policies, local legal frameworks, and regulatory requirements. Mitigate supply chain and contract risks.
• Cross-functional Collaboration: Work closely with Finance, Legal, Operations, and Engineering teams to support project execution.

• Develop and implement procurement strategies that align with organisational goals
• Manage the procurement process from requisition to purchase order, ensuring compliance with policies
• Negotiate contracts with suppliers to secure favourable terms and pricing
• Monitor supplier performance and conduct regular evaluations to ensure quality and reliability
• Collaborate with internal stakeholders to identify procurement needs and develop specifications
• Maintain accurate records of procurement activities and prepare reports for management
• Stay updated on market trends and changes in the procurement landscape
• Lead and mentor procurement staff, fostering a culture of continuous improvement

About the Role

This is a dual-property role covering both Furama Riverfront and Furama City Centre. At Furama Riverfront, we are curating a lifestyle destination at River Valley / Tiong Bahru — a synergistic mix of F&B, wellness, and lifestyle tenants designed to serve hotel guests, neighbourhood residents, and families, while driving traffic to the hotel. Furama City Centre adds a complementary urban commercial and retail leasing dimension to the portfolio.

This role manages the full tenancy lifecycle across both properties — from prospecting and negotiation through to tenant performance management, renewals, and lease administration. The incumbent works closely with external agents to secure tenancies and acts as the primary landlord representative, building relationships that sustain long-term occupancy and asset quality.

We value relationship-driven tenancy management — the ability to build trusted, long-term partnerships with tenants and agents that go beyond transactional lease execution.

Key Responsibilities

Tenancy Leasing & Curation

•      Source and evaluate prospective tenants aligned with the lifestyle hub brief and hotel synergy objectives across both properties.

•      Work with external real estate agents to secure new tenancies, managing agent relationships and coordinating viewings and proposals.

•      Lead lease negotiations for new tenancies, expansions, renewals, and surrenders.

•      Plan and implement the desired trade mix for assigned properties in consultation with the Investment Portfolio Manager.

•      Make recommendations to management on tenant suitability of fit based on concept, financial standing, and track record.

Tenant Relationship Management

•      Serve as the primary point of contact for all tenants on leasing and tenancy matters across Furama Riverfront and Furama City Centre.

•      Build and maintain strong, trust-based landlord-tenant relationships to support occupancy stability and long-term retention.

•      Attend to tenant feedback, operational concerns, and escalations in a timely and professional manner.

•      Monitor tenant sales performance (GTO) and work collaboratively with tenants to address underperformance.

Lease Administration & Compliance

•      Prepare and manage all tenancy documentation including Letters of Offer, Lease Agreements, Novation Agreements, and Deeds of Surrender.

•      Ensure proper execution of lease documents, receipt of deposits, and stamp duty compliance.

•      Monitor lease expiry pipeline and proactively manage renewals to minimise vacancy risk.

•      Handle arrears management and ensure timely recovery of outstanding payments.

•      Coordinate fit-out, handover, and reinstatement processes with building management and facilities teams.

Reporting & Asset Performance

•      Prepare and maintain monthly tenancy schedules, vacancy reports, and occupancy dashboards for both properties.

•      Track and report on GTO sales, prospecting pipeline, renewals, and lease compliance.

•      Support budget preparation, rental forecasting, and re-forecast exercises.

•      Provide regular updates to the Investment Portfolio Manager on leasing activity and asset performance.

Requirements

•      Minimum 5 years of experience in retail or commercial tenancy / leasing management, preferably on the landlord side (property owner, REIT, mall operator, or property management company).

•      Proven track record managing a portfolio of tenants through the full tenancy lifecycle.

•      Solid understanding of lease documentation processes: LOO, LA, Novation, Deed of Surrender, e-stamping, and stamp duty.

•      Experience in GTO monitoring, tenancy mix planning, and vacancy management.

•      Comfortable working with external real estate agents and managing agent relationships to source and secure tenancies.

•      Strong interpersonal and negotiation skills; able to manage tenant and agent relationships with professionalism and authority.

•      Proficient in tenancy reporting and comfortable with budgets, forecasts, and variance analysis.

•      Diploma or Degree in Business, Real Estate, Property Management, or a related discipline.

•      A real estate agency licence is not required for this role.

Candidates from structured property management environments (REITs, mall operators, property owners) are strongly preferred. We are looking for someone who thinks like a landlord — focused on asset quality, tenant fit, and long-term relationship management.

What We Offer

•      An opportunity to shape leasing initiatives across the Furama group, with work travel to our international properties in Sydney, Kuala Lumpur, Bali, and Bangkok.

•      Direct exposure to asset management decision-making, reporting to the Investment Portfolio Manager.

•      Opportunity to participate in acquisitions and asset enhancement initiatives (AEI) as part of buy-side and owner-side work, as part of career progression.

•      Flexible work arrangement with work-from-home; on-site presence required for viewings and collaboration with other teams as necessary.

•      A collaborative environment within the Furama Hotels International group.

The above position plays a key role in maximising hotel revenue and profitability by supporting the development and execution of pricing, distribution, and inventory strategies. Working closely with the Director of Rooms & Revenue, this role ensures optimal business mix, accurate forecasting, and effective use of revenue management systems and distribution channels.

Revenue Strategy & Analysis 

• Assist in developing and implementing pricing and yield strategies to maximise room revenue, market share, and profitability. 
• Conduct daily, weekly, and monthly analysis of hotel performance, competitor benchmarking, and market demand. 
• Support the preparation of accurate revenue forecasts and budgets. 

Inventory & Pricing Management 

• Monitor and adjust room inventory and rate strategies across all distribution channels(brand website, OTAs, GDS, corporate accounts). 
• Ensure rate parity and distribution accuracy across all platforms. 
• Support group pricing decisions and evaluate displacement analysis for large bookings. 

Systems & Reporting 

• Maintain and optimize revenue management systems (RMS), channel manager, and PMS data accuracy. 
• Prepare and present regular performance reports, including pickup pace, segment mix, and booking trends. 
• Track and report on key KPIs such as ADR, RevPAR, Occupancy, and Market Penetration Index. 

Collaboration & Communication 

• Work with Sales & Marketing teams on promotions, campaigns, and packages to drive demand. 
• Coordinate with Reservations and Front Office to ensure smooth execution of pricing and inventory strategies. 
• Support Director of Rooms & Revenue in strategy meetings and provide insights for decision-making. 

Qualifications 

• Bachelor's diploma or degree in Hospitality Management, Business Administration, Finance, or related field 
• Minimum 2-3 years of revenue management experience in hotel or hospitality sectors
• Proven experience with revenue management software and systems (e.g., IDeaS, Duetto, or similar platforms) 
• Strong analytical and financial modeling skills with proficiency in Excel and data analysis 
• Solid understanding of hotel operations, rate structures, and distribution channels 
• Excellent communication and presentation skills 
• Strong organizational and time management abilities with attention to detail 

Our client is a multinational company in the Facilities Management industry. Due to their current expansion plan, they are looking for an Assistant Operations Manager to join their Facilities Management team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

The Assistant Operations Manager's responsible is:

• Lead and oversee contract operations, ensuring smooth service delivery and compliance with company standards.
• Monitor service performance against KPIs and SLAs, implementing improvements where required.
• Manage workforce planning, recruitment, onboarding, training, and employee retention initiatives.
• Ensure compliance with employment regulations, contractual requirements, and safety standards.
• Build strong client relationships and serve as the main point of contact for operational matters.
• Drive employee engagement, customer satisfaction, and continuous improvement programs.
• Conduct risk assessments and coordinate incident response and emergency procedures.
• Identify and implement process improvements to enhance productivity, service quality, and resource utilization.

Requirement

• Diploma / Degree
• At least 2 years of services experience in hospital environment
• Experience in facility services projects and people management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a strong drive for results and fostering client relationships. You are an innovative problem-solver, excel at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. Your flair for content creation sets you apart, and you instinctively know what captures attention on social media. You enjoy working alongside brands and organisations, and being part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate effectively and build strong relationships with clients.

2. Lead the team in managing ongoing social media, digital, and creative projects, ensuring high-quality and timely deliverables.

3. Proactively generate new ideas and opportunities to drive client success.

4. Strategise, plan, and develop end-to-end content in collaboration with the team.

5. Provide guidance to the team on digital and social content, as well as media buying (knowledge of media buying is a plus).

6. Manage community interactions by responding to customer inquiries and appropriately escalating issues on clients’ social media pages.

7. Manage monthly reports to extract actionable insights.

8. Share the latest trends and best practices of social media developments and tools.

9. Identify new business opportunities to contribute to the growth and profitability of the department.

10. Prepare new business proposals.

11. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· Bachelor’s degree in Marketing, Communications, Business, or a related field

· Min. 5 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform basic design editing using software such as Canva and Capcut

· Ability to analyse data and derive actionable insights for improved performance

· Proficient in using social media platforms and business suite – Facebook, Instagram, Threads, TikTok, X, Meta business, etc.

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to ivyyong@ninemer.com

Location: Jurong East

Working hours: 9am - 6pm (Mon - Fri)

Job Scope

• Process orders received from sales or customers for APAC customers
• Liaise with respective parties
• Consolidations of orders to the best possible extent
• Follow up on orders and shipping documents for on time receiving and invoicing and sales recognition
• Liaise with warehouse for the most cost-effective order preparation, to meet customer requested date
• Sourcing of the most cost-effective transporter and forwarder to fulfill customers’ orders timely
• Coordinate incoming import Isotanker port clearance and delivery to customer to avoid port demurrage
• Evaluate and monitor the transporter / forwarder performance
• Timely and accurate GRN for real time stock status
• Provide shipping documents to customers, prepare insurance for each shipments

Requirements

• At least a Degree in Supply Chain or related fields
• Experience in chemical Dangerous Goods (DG) / is a must
• Experience in Logistics in Chemical manufacturing, import/ export, LC, direct liaise with freight forwarders
• Knowledge in ERP System (either SAP or Oracle)
• Able to start on short notice highly preferred

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Perm role with comprehensive benefits (10-14 days AL, AWS (13 months), Performance bonus etc)

Well established Japanese restaurant with various location

6 days work week, 44 hours (anything more than 44 hours considered OT Pay applied to all levels of position)

Position available (commensurate with your last drawn & your experiences)

Responsibilities

• Responsible in daily smooth operation in the restaurant
• Cashiering duties
• Assist in food preparation
• Maintain high standards of quality control, hygiene, health and safety.

Job Requirement (s):

• At least 1 year of working experience in the related field is required for this position

Interested applicants, please send your resume to mtee@alignrecruitment.com.sg or whatsapp to +6588957462

Regret to inform you that only shortlisted candidates will be contacted by our consultants

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

The Company

My client is a high growth e-commerce business operating across international markets. With rapid scaling underway, they are looking to hire a highly driven FP&A Manager to grow with the business and play a meaningful role in its next phase of expansion.

Requirements

• More than 10 years of FP&A experience

• Hands-on, strong Excel and financial modelling skills

• Experience in managing large datasets, comfortable working with ambiguities and has an ability to work in a fast paced, lean and unstructured environment

• Hands-on, excellent Excel and financial modelling skills

• Highly driven, resourceful, detailed, able to build things from scratch and drive improvements

• Problem-solver and goal-oriented, thrives in challenging environment

Job Scope

You will be responsible for end-to-end of the planning cycle including annual operating plan, rolling forecast, and long-range plan, managing timelines, templates, stakeholder coordination, and consolidation through to the final numbers presented to the CFO. You will own the integrity and architecture of the company's financial model across revenue, margins, operating costs, cash flow, and balance sheet, and take accountability for the KPI framework that tracks business performance, spots trends early, and translates them into actionable insights for leadership.

You will support in forecast, running quarterly business reviews, and pressure-testing investment cases with rigour. You will produce monthly management decks and board materials, and present directly to the CFO and senior executive team. The role also encompasses strategic analysis such as pricing studies, go to market models, and deep dives, as well as driving continuous improvement in the planning process and reporting infrastructure to build a scalable finance function.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13453915, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Job Description

• Lead and manage the eletrical engineering design works.
• Prepare and review the deisgn of the electrical works, e.g. equipment sizing, cable sizing and voltage drop calculation, power system study, electrical layout single line diagram, schematic drawings, etc.
• Handle equipment packages and procurement including technical specifications, technical clarification, technical bid analysis, etc.
• Develop cost estimates for electrical equipment and eletrical works.
• Develop work schedule and coordination of the project works.
• Review the sub-consultants, sub-contractors and vendors' design and submission, ensuring all project specificaions and design standard are met.
• Prepare all relevant checklists for installation, testing and commissioning works.
• Collaboration with multiple stakeholders including internal teams of different trades, clients, consultants, other packages, sub-contractors, and vendors.
• Attending to client's comments and ensuring client's approval and acceptance of all electrical works related design, installation, testing and commissioning works.
• Handle and resolve all site technical related matters.

Requirements

• Bachelor Degree in Electrical Engineering
• 5 to 8 years of relevant experience in construction industry. Working experience in water or wastewater industry will be an advantage.
• Experience in design, installation, testing and commissioning of electrical works, e.g. high voltage system, low voltage system, transformers, motor starters, cablnig works, earthing and lightning protection system, etc.
• Experience in project execution, project coordination, supervision and coordination with clients, consultants, and all other sub-tier under the Contractor.
• Good technical knowledge in electrical system.
• Well verse in power system anaylsis software e.g. ETAP and BIM software e.g. Bentley, Revit and Navisworks.
• Team player with good interpersonal skills.
• Meticulous and analytical with excellent problem-solving skills.
• Able to work under tight deadlines.
• Highly motivated and able to work independently with minimal supervision.
• WIll be required to work full time at project site.

About the Role

We are seeking a dynamic, organized, and result-oriented Marketing Senior Executive / Assistant Marketing Manager to bridge the gap between creative strategy and execution.

In this role, you will collaborate closely across our group of companies, support category growth, and manage end-to-end marketing activations. Additionally, you will provide crucial operational and administrative support, managing essential client documentation and policy processes. The ideal candidate is an excellent communicator who thrives in a fast-paced environment and can confidently manage relationships with both internal and external stakeholders.

Key Responsibilities

1. Campaign Execution & Content Creation

• Concept to Execution: Drive marketing campaigns and deliverables efficiently from initial concept to final deployment.

• Asset Development: Assist in preparing comprehensive campaign briefs, creative references, copy points, and marketing collateral.

2. Operations & Policy Administration

• Documentation Support: Handle day-to-day administrative processing, including preparing client quotations, processing applications, and managing policy endorsements.

• Team Support: Provide general operational and administrative support to the wider team to ensure smooth workflows.

3. Strategic Planning & Market Intelligence

• Category Growth: Plan and implement targeted marketing activations to support category growth and commercial objectives.

• Strategic Input: Contribute and participate actively in assigned category planning sessions.

• Market Insights: Conduct market research, sales analysis, and identify emerging trends to keep our brands competitive.

4. Stakeholder Management & Events

• Group Liaison: Act as a key point of contact across our group of companies to execute marketing strategies effectively.

• Timeline Management: Manage project timelines confidently and front conversations with internal and external stakeholders at all levels.

• Activations: Plan, coordinate, and support experiential events, roadshows, and customer engagement activities to drive brand loyalty.

Requirements

• Diploma or Bachelor’s Degree in Marketing, Business, or a related field.

• Proven experience in marketing campaign management, event planning, or corporate administration.

• Handling quotations, applications, or policy administration is highly advantageous.

• Strong project management skills with the ability to manage multiple timelines and administrative tasks simultaneously.

• Excellent interpersonal and communication skills to manage stakeholder relationships across different business partners.

• Meticulous attention to detail with an analytical mindset.

What We Offer

• Competitive salary package

• Opportunities for career growth within our group of companies

• A collaborative and dynamic work environmen

We are seeking a talented and dedicated Senior Client Success Manager (Paid Ads) to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

As part of our business expansion, our client is seeking two proactive, relationship-driven Client Services Managers to strengthen our client portfolio and drive revenue growth. This role is pivotal in ensuring exceptional service delivery and directly contributing to business development.

Key Responsibilities

• Act as the primary liaison for assigned clients, managing service requests, feedback, and escalations
• Collaborate cross-functionally to ensure timely, compliant, and high-quality service delivery
• Promote tailored wealth solutions (structured products, private equity, alternative investments, estate planning)
• Identify opportunities to cross-sell and upsell wealth management products (mutual funds, insurance-linked investments, retirement plans, structured products)
• Drive acquisition of new clients through referrals, networking, and targeted outreach
• Monitor client satisfaction and implement strategies for continuous improvement
• Coordinate with internal teams (operations, compliance, product) to resolve client issues swiftly and accurately
• Support client onboarding, documentation, and regulatory compliance
• Maintain accurate records and uphold service standards aligned with MAS guidelines

Job Requirements

• 3+ years’ experience in client servicing or relationship management within financial services/banking/fintech
• Strong understanding of financial products, regulatory frameworks, and service workflows
• Excellent communication and stakeholder management skills
• Proficiency in CRM platforms and client reporting tools
• Local Diploma or Degree in Finance, Business, or related field

Perks & Benefits

• Competitive Starting Salary – Recognizing your value from day one
• Annual Leave – Generous entitlement to support work-life balance
• Flexible Benefits – Customizable package to suit your lifestyle and personal needs
• Performance Bonus – Rewarding your contributions and achievements
• Professional Development – Ongoing training and career growth opportunities
• Supportive Culture – A collaborative, inclusive environment that champions teamwork and innovation

*We regret that only shortlisted candidates will be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

EA personnel: Ong Ping Tiong

EA personnel Reg No: R25127323

EA License No: 24C2562

Job Requirement :-

· Coordinate and Monitor all Architecture trade

· Submission of sample/ shop drawing/ catalogues & technical documents for consultants approval and keep track of all approvals, feedback/ comments form consultants for subsequence processing

· Coordinate with others discipline (Structure and M&E) for all technical issues found in construction drawings

· Check all drawings and prepare RFI for all discrepancies

· Coordinate and submit all materials to consultant for approval

· Coordinate with VDC/ BIM team for all Architecture setting out issue

· Prepare work method of statement for submission

· Coordinate with subcon for trade demo before start works

· Ensure all work with proper inspection records by RTO

· Control the registration and distribution of architectural construction drawings and revision

· To manage the quality control QA/QC works to achieve CONQUAS score

· Other adhoc duties as assigned by Project Manager

Requirement:

· Candidate must possess at least Diploma/ Degree in Architecture or equivalent

· At least 3 years of local working experience in the Architectural Coordination works

· Proficient in AutoCAD, basic knowledge for BIM software like Revit

· Able to lead and work independently

We are seeking an experienced and results-oriented Manager to oversee the daily operations, customer service, sales, and overall business performance of our domestic helper employment agency. The ideal candidate will be responsible for managing the retail office, supervising staff, coordinating helper placements, and ensuring excellent service delivery to employers and domestic workers.

Key Responsibilities

1. Business & Operations Management

• Manage the day-to-day operations of the employment agency
• Ensure smooth processing of domestic helper recruitment, placement, transfer, and deployment
• Oversee work permit, employment documentation, and administrative processes
• Ensure compliance with all relevant regulations and company policies
• Develop and improve operational procedures for efficiency and service quality

2. Sales & Customer Relationship Management

• Meet sales and placement targets set by management
• Handle customer inquiries and provide professional consultation to employers
• Recommend suitable domestic workers based on employers’ requirements
• Manage customer feedback, complaints, and service recovery
• Build long-term relationships with customers to encourage referrals and repeat business

3. Retail Office Management

• Oversee daily office operations and customer service activities
• Ensure the office is well-maintained, organized, and professionally presented
• Monitor appointment scheduling, customer follow-ups, and documentation
• Manage office supplies, equipment, and facilities

4. Staff Leadership & Development

• Supervise consultants, customer service officers, administrators, and support staff
• Conduct staff training and performance reviews
• Prepare work schedules and manpower planning
• Foster a positive, productive, and customer-focused work culture

5. Recruitment & Helper Management

• Coordinate with overseas recruitment partners and agencies
• Monitor helper arrivals, transfers, training, and deployment schedules
• Ensure proper matching between employers and domestic workers
• Support dispute resolution and replacement arrangements where necessary

6. Compliance & Regulatory Management

• Ensure compliance with Singapore employment agency regulations and procedures
• Maintain proper records and documentation
• Support audits, reporting, and licensing requirements
• Ensure confidentiality and professional handling of personal information

7. Reporting & Business Performance

• Prepare sales, placement, and operational performance reports
• Track KPIs and business targets
• Identify opportunities to improve revenue, efficiency, and customer satisfaction
• Assist management in business development and growth initiatives

Requirements

• Diploma or Degree in Business Administration, Management, Human Resources, or related field
• Experience in employment agency, manpower services, recruitment, or customer service management preferred
• Strong leadership, sales, and operational management skills
• Good communication and interpersonal abilities
• Knowledge of domestic helper recruitment processes is an advantage
• Familiarity with MOM employment agency regulations is preferred
• Proficient in Microsoft Office and basic business systems

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and securityrules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

We are seeking a highly experienced and strategic Senior Sales Manager to lead and expand our trading business. This role is responsible for driving revenue growth, developing sales strategies, managing key accounts, and overseeing the sales team. The candidate will play a critical role in business development, supplier coordination, and overall market expansion.

Key Responsibilities

• Develop and execute long-term sales strategies to achieve business growth
• Lead, manage, and mentor the sales team to meet and exceed targets
• Identify new market opportunities and expand client base (B2B focus)
• Build and maintain strong relationships with key clients and partners
• Oversee pricing strategies, contract negotiations, and high-value deals
• Monitor market trends, competitor activities, and industry developments
• Collaborate with procurement, logistics, and operations teams
• Ensure smooth coordination of supply chain and timely delivery
• Review sales performance, forecasts, and financial reports
• Drive profitability by managing margins and cost efficiency
• Represent the company in client meetings, negotiations, and business events

Key Responsibilities:

1. Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service.
2. Manage and lead the restaurant team, including hiring, training, scheduling, and performance evaluations.
3. Maintain high standards of food quality, presentation, and hygiene in compliance with company policies and regulations.
4. Handle customer feedback and resolve any service issues promptly and professionally.
5. Monitor inventory levels and ensure cost control in purchasing and stock management.
6. Develop and implement sales strategies, promotions, and marketing initiatives to increase revenue.
7. Analyze financial reports (sales, costs, profits) and implement corrective actions where necessary.
8. Ensure compliance with all health and safety regulations.
9. Build a positive team environment and motivate staff to deliver excellent customer service.
10. Liaise with suppliers, contractors, and relevant authorities when required.

Company Overview

TUSK INDUSTRIES PTE. LTD. is a growing company focused on business development, client relationship management, service delivery, and operational growth. The company is committed to expanding its customer base, improving business opportunities, and maintaining strong relationships with clients, suppliers, and business partners.

Job Title

Business Development Manager

Job Summary

The Business Development Manager will be responsible for identifying new business opportunities, developing client relationships, supporting sales growth, and coordinating business strategies to improve the company’s market presence and revenue. The role involves handling client communication, market research, business proposals, sales planning, and coordination with internal teams to achieve company objectives.

Roles & Responsibilities

• Identify and develop new business opportunities to support company growth and revenue targets.

• Build and maintain strong relationships with clients, suppliers, business partners, and key stakeholders.

• Conduct market research to identify potential customers, business trends, competitor activities, and new market opportunities.

• Prepare business proposals, quotations, presentations, and service offers for potential clients.

• Follow up with leads, enquiries, and prospective clients to convert opportunities into confirmed business.

• Develop and implement business development strategies to increase sales, expand market reach, and improve customer retention.

• Coordinate with internal departments to ensure smooth service delivery and customer satisfaction.

• Negotiate business terms, pricing, contracts, and service arrangements with clients and partners.

• Monitor sales performance, prepare reports, and provide updates to management on business development activities.

• Maintain accurate records of client communications, sales activities, proposals, and business agreements.

• Support marketing and promotional activities to improve brand awareness and attract new customers.

• Handle customer feedback, service issues, and business enquiries in a professional manner.

• Analyse business performance and recommend improvements to increase efficiency, profitability, and customer satisfaction.

• Ensure all business development activities comply with company policies and professional standards.

Requirements

• Diploma or Degree in Business Management, Marketing, Sales, International Business, or a related field.

• Minimum 3 years of relevant experience in business development, sales, marketing, client servicing, or operations management.

• Good knowledge of sales planning, market research, client relationship management, and business negotiation.

• Strong communication, presentation, negotiation, and interpersonal skills.

• Able to work independently and manage multiple client accounts and business opportunities.

• Good problem-solving skills and ability to coordinate effectively with clients, suppliers, and internal teams.

• Able to prepare reports, proposals, quotations, and business documents professionally.

Job Title

Manufacturing Operations Manager

Job Summary

The Manufacturing Operations Manager will be responsible for overseeing daily manufacturing operations, production planning, manpower coordination, quality control, process improvement, and operational efficiency. The role ensures that production activities are carried out safely, efficiently, on time, and in accordance with company standards, client requirements, and regulatory guidelines.

Roles & Responsibilities

• Manage and oversee daily manufacturing operations to ensure smooth production workflow and timely completion of work.

• Plan, organise, and monitor production schedules to meet customer orders, delivery timelines, and operational targets.

• Supervise production staff, assign duties, monitor work performance, and ensure proper manpower deployment.

• Coordinate with production, warehouse, quality assurance, procurement, and management teams to support operational efficiency.

• Ensure materials, equipment, tools, and manpower are available for production activities.

• Monitor production output, quality standards, wastage, downtime, and overall operational performance.

• Implement and maintain standard operating procedures, production guidelines, and workplace safety practices.

• Conduct regular checks on production processes to identify operational issues, delays, defects, or areas for improvement.

• Work closely with the quality assurance team to ensure finished products meet approved specifications and customer requirements.

• Handle production-related issues, staff concerns, customer requirements, and operational challenges professionally.

• Review production reports, inventory records, work schedules, and operational documents for accuracy and compliance.

• Support continuous improvement initiatives to improve productivity, reduce costs, minimise wastage, and increase efficiency.

• Ensure proper maintenance and safe usage of machinery, tools, equipment, and production facilities.

• Train and guide staff on production procedures, safety requirements, quality standards, and proper work practices.

• Liaise with suppliers, clients, and internal departments regarding production requirements, delivery schedules, and operational matters.

• Ensure all manufacturing activities comply with company policies, workplace safety regulations, hygiene standards, and operational requirements.

Requirements

• Diploma or Degree in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Operations Management, Business Management, or related field.

• Relevant experience in manufacturing operations, production management, factory operations, warehouse operations, or process improvement.

• Good knowledge of production planning, manpower management, quality control, workplace safety, and operational procedures.

• Strong leadership, problem-solving, communication, and coordination skills.

• Able to manage production staff, monitor daily operations, and meet production targets.

• Able to work independently and handle operational issues in a fast-paced manufacturing environment.

• Knowledge of ISO standards, quality systems, workplace safety, or audit procedures will be an advantage.

Job Description

• Industry/ Organization Type: Furniture Manufacturing
• Position Title: Site Manager
• Working Location: Kallang
• Working Hours: 6 days (Mon - Sat, 9.00am - 7.00pm)
• Salary Package: Basic salary up to $4,000 + Transport Allowance $300 + AWS
• Duration: Permanent Role

Key Responsibilities

• Oversee daily site operations for furniture installation and interior projects
• Coordinate with designers, production team, and contractors to ensure smooth project execution
• Monitor work progress to ensure projects are completed on time and within scope
• Ensure all works are carried out according to drawings and specifications
• Supervise site teams and subcontractors, ensuring proper workflow and productivity
• Conduct regular site inspections and resolve on-site issues promptly
• Ensure compliance with safety standards and site regulations
• Liaise with clients and stakeholders to provide updates on project status
• Prepare site reports, progress updates, and documentation

APPLY NOW!!!

• Diploma or relevant qualification in Construction, Interior Design, or related field
• Experience in site supervision for interior or furniture-related projects
• Good understanding of drawings, materials, and installation processes
• Strong coordination and problem-solving skills
• Good communication and interpersonal abilities
• Able to manage multiple tasks and meet project deadlines

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84379 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

The Digital Marketing Manager works on the digital marketing plan to create awareness and high impact activities that has a proven return on Investment record for the property. He/She leads and oversees the launch of all digital activities. He/She also manages and responds to online review sites.

The Digital Marketing Manager also has to create and maintain the hotel's online and digital platforms. He/She measures and reports the results of all digital marketing activities against goals. It is also his/her job to provide monthly reports on production, trends, booking and stay patterns, and channel analysis.

The Digital Marketing Manager fully uses all marketing channels through directing and supporting needs of the markets and properties. He/She also works with the media to increase brand awareness and property’s presence. In addition, he/she collaborates with other departments to identify marketing opportunities and increase profit.

Drives a company's online presence, revenue, and brand awareness

Campaign Strategy: Design and execute comprehensive digital campaigns (SEO, SEM, PPC, email, and display) to hit acquisition and retention targets. [1, 2]

Brand & Content Management: Maintain brand consistency across all digital touchpoints and oversee the content calendar. [1, 2]

Analytics & Optimization: Monitor KPIs—such as site traffic, conversion rates, and ROI—and adjust digital strategies based on real-time data. [1, 2, 3]

Team Leadership: Manage and mentor junior marketers, copywriters, and graphic designers. [1, 2, 3, 4]

Budget Allocation: Develop and track campaign budgets to maximize profitability. [1, 2]

Vendor Management: Coordinate with external media agencies and freelance platforms as required

Analyse market trends and industry developments.

• Conduct staff performance assessment process.

• Develop marketing message.

• Display critical thinking and analytical skills.

• Encourage initiative and enterprise in teams.

• Execute and monitor digital marketing campaigns.

• Implement loss/risk prevention.

• Lead team to develop operational plan.

• Maintain brand image.

• Manage international marketing programmes.

• Manage marketing and advertising campaigns.

• Manage and analyse market research.

• Manage customer acquisition and retention programmes.

• Manage meetings.

• Manage product and brand development.

• Manage social media platforms.

• Resolve customer’s concerns and feedback.

• Utilise computer applications at an advanced level.

• Write proposals.

Job Overview

We are seeking an experienced and results-driven General Manager (Restaurant) to oversee the operations of our restaurant. The ideal candidate will have a passion for the food service industry, strong leadership abilities, and a proven track record of driving profitability while ensuring high standards of service, quality, and customer satisfaction. As a General Manager, you will be responsible for all aspects of restaurant management, including staff leadership, operations, financial performance, and customer relations.

Key Responsibilities

Operational Management:

• Oversee daily operations of the restaurant to ensure a seamless experience for customers.
• Manage the execution of restaurant policies, procedures, and systems to maintain operational excellence.
• Coordinate with kitchen and service staff to ensure smooth workflow and high-quality service.
• Monitor inventory and supply levels, and collaborate with vendors to ensure timely deliveries.
• Ensure that all health, safety, and cleanliness standards are met, adhering to local and regulatory requirements.

Financial Management:

• Monitor and manage restaurant financials, including budgeting, forecasting, and reporting.
• Analyze sales, labor costs, and other operating expenses to improve profitability and reduce waste.
• Implement cost-control measures to improve margins and profitability.
• Prepare and manage the restaurant’s financial records, ensuring all transactions are recorded accurately.

Team Leadership & Development:

• Lead, train, and develop restaurant staff to provide outstanding service and ensure high levels of staff engagement and retention.
• Set clear performance expectations and conduct regular performance evaluations.
• Foster a positive work environment that encourages teamwork, communication, and professional growth.
• Handle employee relations, including resolving conflicts and providing solutions for employee concerns.

Customer Experience:

• Ensure an exceptional dining experience for all customers by maintaining high service standards.
• Address customer complaints and feedback promptly, ensuring resolution and customer satisfaction.
• Develop and implement strategies to enhance customer retention, loyalty, and positive word-of-mouth.
• Create promotional events and marketing initiatives to drive traffic to the restaurant.

Compliance & Safety:

• Ensure compliance with all local regulations, including food safety, health codes, and labor laws.
• Regularly conduct safety checks and audits to maintain a safe environment for customers and staff.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in restaurant management, with at least 2 years in a senior management role.
• Proven track record of successfully managing restaurant operations and achieving business targets.
• Strong financial acumen, including experience managing budgets, costs, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.

Proficiency in computer applications, including:

• Microsoft Office Suite (Excel, Word, PowerPoint).
• Restaurant management software, POS (Point of Sale) systems, and inventory management tools.
• Familiarity with payroll and scheduling software is a plus.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive attitude.
• Knowledge of food safety regulations and local health codes.
• Multilingual proficiency is a bonus.

Why Join Us?

• Be part of a dynamic and growing restaurant with a focus on quality and customer satisfaction.
• Lead a team in a collaborative and engaging work environment.
• Competitive salary and comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Opportunities for career growth and professional development within the organization.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Global Hospitality Services (GHS) is a key component of Citi's broader Colleague and Client Services (CCS) division. CCS delivers a broad array of core products across all regions, alongside a significant number of services tailored to local situations, supporting all Citi's business lines. As part of its comprehensive offerings, CCS provides a wide range of support services to the firm, including Global Hospitality Services (GHS), Global Event Marketing, Alumni Network, and Center for Culture. GHS strategic coverage includes Executive and Colleague Dining, Conferencing, Reception, Fitness Centers & Wellness programs, Wealth Hubs, Vending/Pantry and operational support to senior global management.

The scope and scale of operations in Singapore has broadened substantially in recent years due to organic growth and complexity has been further increased by the recent integration of various portfolios within the country and its cluster.

The role will require a high degree of flexibility due to its dynamic nature. It may incur travel across the region and possibly further, for the purpose of implementing service and process change initiatives this may be required on a short notice basis.

The role requires an experienced, clear thinking, innovative and self-motivated organized individual, who can deliver cost effective and high-quality solutions with accountability in a very demanding and constantly changing environment. The ability to multitask and support remote teams and or functions is crucial to the role’s success.

Job Overview

The Vice President, Operations Manager – Singapore, Global Hospitality Services is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's Singapore portfolio.

Job Purpose

To provide operational and strategic support to ensure efficient operations of Global Hospitality Services (GHS) across Singapore ensuring service excellence, operational governance and alignment with Citi’s global standards. Supporting Regional Head through a variety of tasks including vendor management, people management, Subject Matter Expert for the regional team, uplifting operations standards and alignment, stakeholder relations, governance and compliance, and project management etc.

Responsible presenting GHS product knowledge to leverage best support from suppliers and Citi representatives. Familiar with a variety of the field's concepts, practices and procedures. Ability to communicate effectively to ensure all duties are completed accurately and delivered in high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Act as the primary liaison between Singapore GHS operations, Asia leadership and local Senior Stakeholders to deliver a best-in-class colleague and client experience.

Key Responsibilities

• Manage operations excellence and vendor management in diverse culture in India, e.g. BAU, performance, issue management, corporate social responsibilities etc.

• Stakeholder relations

• People management

• Regional subject matter expert to uplift operations standards and alignment

• Project management, sustainability initiatives, CoB etc.

• Drive continuous service improvement, operational compliance & global service standards for GHS products

• Accountable and manage operational budgets, & other financial/contractual vendor agreements and identify efficiency opportunities where applicable

• Statistical reporting including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk

• Manage reporting/analysis of the regional restricted commodity to ensure consistent governance controls is in place with no deviations to policy and to mitigate risk

• Co-ordinate all Compliance guidelines to implement changes as and when needed

• Handle sensitive information in a confidential manner, an NDA will be required

• Manages & monitors vendor’s performance against vendor service evaluation system (KPIs)

• In partnership with the vendor & RES develops plan for ongoing Foodservice area evaluation; maintenance & replacement of Foodservice facilities & equipment including priorities, budgets & timelines

Knowledge/Experience:

• Operations and management experience in related or similar areas (i.e. executive and food & beverage services)

• Experience in third party vendor management is ideal, but are not a pre-requisite

• Experience of client liaison or relationship management or teamwork

• Fundamental understanding of controls and associate processes

• Experience managing multi-site, multi-service operations in a corporate environment

Skills: (technical skills)

Essential

• Excellent interpersonal skills, confidence and judgement

• Flexible and responsive manner and ability to prioritize

• Structured and organized approach

• Strong leadership and influencing skills

Desirable

• Administrative literacy

• Project literacy

• Project management and change implementation expertise

Qualifications:

• University degree graduate with hospitality or related major.

• Minimum 10 years of related working experience, demonstrating strong operational expertise and relevant skills.

• While a higher education background is generally expected, exceptional candidates with extensive practical experience and demonstrated operational proficiency will also be considered.

• Additional vocational qualifications, Diplomas or industry equivalent or awards are welcomed, but not a pre-requisite.

• Proficient in MS Office.

Competencies

• Resilience, adaptability and the ability to remain focused in a highly demanding and fast-moving environment

• Ability to analyze complex, ill-defined problems and to escalate the issues to the managers

• Ability to achieve results through good time management and teamwork

• Comfortable operating in ambiguous and complex circumstances

• Attention to detail and problem-solving skills

• Strong organizational and planning skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com