Total 810 Others job vacancies

About the Role

We are partnering with a leading European multinational with a strong and growing presence across Asia Pacific to hire a commercially driven and tech-savvy FP&A professional to support regional business performance, financial planning and decision-making across multiple APAC markets.

This is an excellent opportunity for candidates who enjoy working with data, business partnering and regional exposure within a dynamic multinational environment.

Key Responsibilities

• Support regional budgeting, forecasting and management reporting processes across APAC
• To assist and support financial mid-term planning, annual budgeting and regular forecasting processes, consolidation, and reporting requirements
• Analyse trends, variances and operational KPIs to support business performance management
• Assist in business units reporting for the region, including but not limited to profitability by markets, sales reporting, margin variance analysis and sales pipeline assessments
• To assist in monitoring and analyzing key metrics, drive operational performance, support cost optimization and efficiency
• Prepare and enhance KPI dashboards and management reports
• Support reporting automation and data transparency initiatives using BI and digital tools
• Participate in regional projects and ad-hoc financial analysis

Requirements

• Degree in Accountancy, Finance or equivalent professional qualification
• Approximately 4–6 years of relevant FP&A, commercial finance or business controlling experience within MNCs
• Strong analytical and business insight capabilities with the ability to interpret financial variances, trends and anomalies across regional markets and business units
• Strong financial planning and forecasting discipline with high ownership of regional reporting and planning processes
• Structured thinker with strong problem-solving skills and the ability to prioritize effectively in a fast-paced, multi-country and matrix environment
• Strong stakeholder management and communication skills with the ability to partner effectively across functions, cultures and regional teams
• Tech-savvy and comfortable working with large datasets, reporting automation and BI tools to drive data transparency and business insights
• Advanced Excel skills with exposure to BI tools and dashboard reporting
• Experience with SAP and AI-enabled reporting tools will be advantageous
• Hands-on, detail-oriented and commercially minded with a proactive and collaborative working style

Responsibilities

• Provides administration support to the IT Operations Team that is deployed at the customer site.

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 

• To help and assist in tracking the clean laptop counts. 

• To help and assist in scheduling appointments for various activities. 

• To keep track of the asset inventory in the storeroom. 

• Any other ad-hoc duties as required and assigned in relation to the administration support. 

Requirements

• Basic knowledge in using ITSM tool will be an added advantage. 

• Proficient in MS Word, Excel and PowerPoint. 

• Good communication skills in both oral and written. 

• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 

• At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Role Overview

We are seeking a highly skilled IT/OT Lead to drive industrial data integration, connectivity, and digital transformation across pharmaceutical manufacturing environments. The role will focus on implementing scalable industrial data platforms using AVEVA OSI PI, MQTT (HiveMQ, Sparkplug), Kepware, and Ignition, enabling real-time visibility, analytics, and smart factory initiatives.

Key Responsibilities

IT/OT Architecture & Digital Strategy

• Define and implement IT/OT convergence architecture
• Design unified data flow from shopfloor (OT) → enterprise IT systems
• Lead Industry 4.0 initiatives leveraging: MQTT (HiveMQ, Sparkplug B), Edge-to-cloud data pipelines, Unified namespace (UNS) architecture

2. Industrial Data Platform Implementation

• Lead deployment and support of: AVEVA OSI PI (PI AF, PI Vision, PI Interfaces), Ignition (SCADA, HMI, Edge Gateway)
• Build scalable real-time data infrastructures for analytics and reporting
• Ensure high availability, performance, and zero data loss

3. Connectivity & Edge Integration

• Implement device and system connectivity using: Kepware (OPC UA, device drivers, industrial protocols) PLCs, SCADA, DCS (DeltaV, etc.)
• Integrate plant systems using: OPC UA/DAMQTT (HiveMQ broker with Sparkplug B)
• Enable plug-and-play integration for factory equipment and IoT devices

4. MQTT & Unified Namespace (UNS) Enablement

• Design and implement MQTT-based architectures
• Configure and manage: HiveMQ broker infrastructure, Sparkplug B specification for stateful data communication
• Establish enterprise-wide Unified Namespace (UNS) for real-time data sharing
• Ensure scalable, decoupled, and event-driven data architecture

5. Historian & Data Management

• Manage and optimize OSI PI and/or Aspen IP21 historian systems
• Build contextualized asset models using PI AF
• Develop dashboards, reports, and analytics pipelines
• Ensure data integrity, governance, and audit readiness (GxP)

6. Cybersecurity & Compliance

• Implement OT security best practices: Network segmentation, Secure MQTT architecture (TLS, authentication)
• Ensure compliance with: GMP / GxP / 21 CFR Part 11 Data integrity standards
• Conduct security risk assessments for IT/OT environments

Requirements

• Bachelors degree in Computer Science or any related degree or discipline
• More than 10 years experience delivering data integration and MES solutions across large scale projects
• At least 6 years of data integration and MES solution experience in Pharmaceutical CAPEX projects
• Certified in Aspen and OSI PI Date historian
• Proven experience end-to-end equipment data integration (PLC, delta process equipment, benchtop instruments) for pharmaceutical CAPEX projects
• Proven experience installing and configuration of PI server, AF server, PI Vision, Reports and PI SQL DAS (RTQP) in a pharmaceutical project and facility

We’re Hiring: IT Audit Executive (Contract)

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)
Working Location: Jurong Island/West
Salary: Up to SGD 5,800

The IT Executive will serve as a trusted IT liaison supporting infrastructure initiatives, coordinating IT projects, and ensuring alignment with corporate IT policies, security standards, and operational requirements. This role acts as the bridge between business users and IT teams to drive effective communication, project execution, and service delivery.

Responsibitlities:

• Partner closely with stakeholders to understand and support their operational and strategic IT infrastructure needs.
• Coordinate and manage infrastructure-related projects, ensuring timely delivery and compliance with corporate IT standards and policies.
• Act as the key liaison between business stakeholders, IT infrastructure teams, vendors, and service providers.
• Facilitate regular engagement sessions with stakeholders to communicate IT initiatives, security updates, policy changes, and gather feedback.
• Coordinate infrastructure setup and implementation activities including Virtual Machines, storage systems, network connectivity, and enterprise platforms.
• Monitor and follow up on IT service desk tickets, escalations, and infrastructure-related incidents to ensure timely resolution.
• Support IT budget tracking, procurement coordination, and resource planning for infrastructure initiatives.
• Ensure compliance with IT governance frameworks, policies, and standards such as IT Policies, and End-User Acceptable Use Policies.
• Assist in reviewing and improving operational processes related to infrastructure support, project coordination, and stakeholder engagement.
• Coordinate Proof-of-Concept (POC) activities with vendors and internal teams to evaluate emerging technologies and support digitalisation initiatives.
• Work closely with cross-functional IT teams to align infrastructure solutions with organisational and operational requirements.
• Drive cybersecurity awareness and promote adoption of new IT initiatives across stakeholders.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related disciplines.
• Experience in IT infrastructure coordination, project coordination, IT operations, or stakeholder management.
• Basic understanding of IT infrastructure concepts such as networking, virtual machines, data storage, and data centre operations.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781

The Company

A well-established organization in the semiconductor sector is currently seeking a Financial Analyst to join their dynamic team.

The Role

We are partnering with a leading global organization to hire a Finance professional to support a broad scope covering financial reporting, tax compliance, and business partnering. This role will be responsible for ensuring statutory and group reporting requirements are met, preparing financial and tax filings, supporting budgeting and variance analysis, and collaborating with stakeholders on tax-related matters and audit activities. The position also involves driving process improvements, managing GL-related activities, and providing ongoing support to regional and global finance teams, alongside involvement in various projects.

Your Profile

The ideal candidate will possess strong analytical skills and a solid grounding in finance or accounting, supported by a relevant bachelor’s degree. Proficiency in Microsoft Office, particularly Excel, is essential, along with hands-on experience using ERP systems such as SAP or Oracle. You should be detail-oriented, comfortable working with data, and able to navigate systems and processes in a structured finance environment.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13460645, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Job Responsibilities

• Build a solid understanding of B2B processes across SMBs, large corporations, and educational institutions.
• Document current and future state processes, capturing regional nuances with precision.
• Participate in stakeholder workshops, gathering and recording business requirements.
• Produce analytical deliverables — including process maps, gap analyses, and requirement
• documents to support program activities.
• Assist with data readiness for system rollout, including preparation and validation of migration data.
• Execute user acceptance testing (UAT), track issues, and drive resolution to ensure system readiness for local requirements.
• Support change management and training activities, including preparing training materials and reference content for future state processes.
• Keep your manager informed on progress, escalating blockers and risks.

Skills required

• Exposure to a B2B selling environment; experience in consumer electronics is a plus.
• Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.
• Experience contributing to business requirement documents.
• Ability to work independently while proactively seeking guidance when needed.
• Collaborative and adaptable working style with a willingness to learn..
• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.
• Background or interest in AI solutions.

Education & Experience

• BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.

Role Overview

We are looking for a motivated individual to join Lighthouse Canton’s Asset Management team as an Analyst. This is a broad, generalist role designed to provide early exposure to two complementary pillars of how a modern asset management business is run: business strategy and business finance.

The Analyst will work directly with the Business Manager and, where relevant, the CEO of Asset Management, supporting a range of initiatives spanning market research, financial analysis, performance tracking, and project execution. The role is well-suited to someone who is eager to learn, comfortable with numbers and structured thinking, and keen to build a career at the intersection of investments, operations, and business building.

Duties and Responsibilities

• Assist in market research, competitiveanalysis, and business assessments to support strategic decision-making
• Support the evaluation of new businesslines, product launches, and other strategic growth initiatives
• Assist in preparation of presentations, briefing notes, maintaining and updating internal financial dashboards, business performance trackers, analytical outputs and management reports for senior leadership discussions
• Coordinate with internal teams(investments, operations, finance, compliance, technology) to assist in the execution of cross-functional projects
• Support the Business Manager and CEO on strategic planning activities, governance processes, and ad hoc special projects
• Research and summarise developments in the asset management industry, regulatory landscape, and competitive environment
• Assist in developing and tracking KPIsacross asset management business lines and initiatives
• Coordinate with internal finance and operations teams to ensure accuracy and completeness of financial records
• Work with technology teams to understand and optimize systems, tools, and workflows supporting the asset management business

Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration, Accounting, or a related discipline
• Fresh graduates or candidates with up to 1 year of relevant internship or work experience in financial services, asset management, or investment-related roles
• Strong academic record; demonstrated quantitative or analytical aptitude
• Exposure to financial modelling or data analysis tools is an advantage
• Good written, verbal communication and presentation skills

Key Competencies

• Analytical mindset with a structured approach to problem-solving
• Intellectual curiosity and eagerness to learn in a fast-paced professional environment
• Attention to detail and a conscientious, ownership-driven approach to work
• Team player with good interpersonal and collaboration skills
• Organised, detail-oriented, and able to manage multiple tasks simultaneously
• Ability to handle confidential information with discretion and professionalism
• Proactive attitude with a willingness to take initiative and contribute beyond a narrowly defined remit

Southern Ridges Capital

Southern Ridges Capital is a multi billion dollar global macro hedge fund with a track record of over seven years of delivering high risk adjust returns through fixed income, currency, commodities and equities trading.

We believe in cultivating a strong, collaborative culture where people are empowered to learn, grow, and do their best work. We are committed to mentoring early-career professionals and giving them the tools, exposure, and guidance to succeed in a dynamic and intellectually challenging environment.

_________________________________________________________________________________________________________________________

Who We’re Looking For

What You’ll Do

The Rates Strategist will support idea generation, trade structuring, building monitors, tracking markets across global rates complex for the investment team. This role involves analysing economic data, yield curves, fixed-income markets, and policy developments to produce actionable insights. The strategist will collaborate closely with the CIO and the investment team to deliver high quality analysis and trade ideas.

Your key responsibilities will include:

• Monitor and analyse global interest rate markets, including bonds, swaps, money markets, and related derivatives
• Track macroeconomic indicators, central bank policies, and geopolitical events to assess implications for rates markets
• Conduct yield curve analysis, term premium decomposition, and scenario modelling
• Contribute to daily, weekly, and thematic research publications
• Develop relative value and directional trade ideas in rates markets
• Support internal discussions on market positioning, risk themes, and strategy recommendations for clients
• Build and maintain analytical models, dashboards and tools to support systematic screening and idea generation (e.g., curve fitting, regression models, PCA, scenario simulators)
• Manage time series data, Bloomberg extractions, and automated reporting tools
• Work with quant/technology team to enhance data pipelines and dashboards
• Partner with portfolio managers to assess market dislocations, liquidity, and positioning

_________________________________________________________________________________________________________________________

Who We’re Looking For

• Bachelor’s or Master’s degree in Economics, Mathematics, Statistics, Engineering, or related field
• 2–5 years of experience in a financial market role (research, trading, strategy, economics, quant, or related), with a deep understanding of interest rate derivatives and fixed income securities
• Strong understanding of macroeconomics and central bank policy frameworks
• Proficiency in Excel; familiarity with Bloomberg and programming knowledge in Python/R/SQL
• Strong writing skills and ability to communicate complex market topics clearly
• High attention to detail and ability to work in fast paced environments

_________________________________________________________________________________________________________________________

Why Join Us

At Southern Ridges Capital, you will work closely with the investment team, and you will have the opportunity to contribute to real investment decisions and view your impact. You will gain a wider experience and better understanding of the investment world working in a close knit and collaborative setup like ours.

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Trade Processing Analyst, you will be responsible for managing the end-to-end process of trade transactions within an investment management environment. Your day-to-day activities will involve monitoring trade flows, confirming bookings, handling cancellations or amendments, instructing counterparties and custodians, and ensuring accurate FX netting. You will collaborate closely with various internal departments—such as Investment Managers, Legal, Risk Management—and external partners including brokers and custodians..

• Undertake daily transaction processing duties while providing coverage during periods of high volumes or unexpected absences, ensuring continuity and reliability within the team.
• Follow defined standards, procedures, and policies meticulously, identifying potential efficiencies that can enhance operational effectiveness.
• Meet all deadlines and deliverables consistently, both individually and as part of a co-operative team environment.
• Escalate exceptions and issues promptly to relevant leaders, ensuring timely resolution and maintaining trust across departments.
• Review processes and procedures regularly to identify areas for improvement that maximise efficiency and effectiveness within trade operations.
• Develop positive working relationships with other departments such as Investment Managers, Legal, Risk Management, Distribution, Finance, HR, as well as third-party service providers.
• Monitor trade flow closely to confirm successful processing of transaction bookings, cancellations, amendments, and ensure necessary instructions are sent to counterparties and custodians.
• Ensure FX netting processes result in eligible FXs being closed efficiently with netting trades instructed appropriately.
• Confirm all trades accurately and ensure they are successfully sent to market; check and authorise supporting documentation when required.
• Resolve breaks and failing trades promptly by liaising with internal teams and external groups; investigate debit interest or claims thoroughly for validation.

What you bring:

The ideal candidate for the Trade Processing Analyst position brings proven experience from either an investment management firm or an investment bank. Your expertise covers trade instruction protocols—from confirmations through settlements—and extends across multiple instrument types including those found in emerging markets.

• Minimum of 4 years’ relevant experience in transaction processing within an investment management firm or an investment bank is required for this role.
• Comprehensive knowledge of trade instruction processes including confirmation protocols, fails management, settlements procedures is essential.
• Robust understanding of all instrument types with particular familiarity with emerging markets enhances your suitability for this position.
• Competence in using data-rich systems such as portfolio accounting platforms along with industry standard infrastructure is expected.
• Excellent Microsoft Office skills allow you to document processes clearly and communicate effectively across departments.

What sets this company apart:

This investment management firm stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Key Responsibilities:

Position Overview:

We are currently seeking Chemical Plant Laboratory Analyst to join our team at a chemical manufacturing facility located in Singapore, Jurong Island. The ideal candidate should have 1-3 years of relevant experience in chemical plant laboratories. Specific expertise in Rubber, Solid, Slurry, and Gas Chromatography analytical techniques will be preferred.

Responsibilities:

Analytical Testing: Perform routine and non-routine analysis of raw materials, intermediates, and finished products using Rubber, Solid, Slurry, and Gas Chromatography techniques to ensure adherence to quality specifications.

Instrument Operation: Operate and maintain laboratory instruments and equipment, including chromatographs, spectrophotometers, balances, and other analytical instruments.

Sample Preparation: Prepare samples for analysis by following established protocols, including sample extraction, dilution, filtration, and other sample preparation techniques.

Data Collection and Analysis: Record and interpret test results accurately, maintaining detailed and organized documentation of laboratory activities and data.

Method Validation: Assist in the development and validation of new analytical methods or modification of existing methods to improve efficiency and accuracy.

Quality Control: Follow established quality control procedures to ensure the reliability and accuracy of laboratory results, including proficiency testing and equipment calibration.

Safety and Compliance: Adhere to all safety protocols and procedures, maintaining a clean and safe working environment. Comply with regulatory requirements and standard operating procedures.

Troubleshooting: Assist in troubleshoot instrument or method-related issues, working collaboratively with laboratory staff and technical support to resolve problems.

Equipment Maintenance: Assist in routine maintenance, calibration, and troubleshooting of laboratory instruments, ensuring their proper functioning and accuracy.

Inventory Management: Assist in the inventory management of laboratory supplies, chemicals, and reagents, ensuring an adequate supply for ongoing operations.

Continuous Improvement: Actively participate in continuous improvement initiatives, suggesting and implementing process improvements and efficiency enhancements.

Qualifications:

Education: Diploma in Chemistry, Chemical Engineering, or a related field is preferred.

Experience: 1-3 years of experience working in a chemical plant laboratory, preferably in the manufacturing industry, with hands-on experience in Rubber, Solid, Slurry, and Gas Chromatography analytical techniques.

Detail-Oriented: Excellent attention to detail and accuracy in performing laboratory tests, documenting results, and following standard operating procedures.

Team Player: Capable of working effectively within a multidisciplinary team environment, collaborating with colleagues and communicating results and issues clearly.

Adaptability: Ability to work in a fast-paced environment, managing multiple tasks and shifting priorities effectively.

Our client, a reputable energy and commodities trading MNC, is seeking a Biofuels Analyst to join their growing sustainability and low-carbon fuels team.

The Biofuels Analyst will work closely with Traders and internal stakeholders across regions to support the compliance and certification framework for biofuels trading activities. The role will focus on Chain of Custody (CoC) management, Mass Balance reconciliation, and sustainability documentation, ensuring alignment with global regulatory and certification standards. Reporting to the Manager, the incumbent will play a key role in supporting annual sustainability audits and ongoing regulatory compliance for renewable fuels transactions.

Successful candidates can expect to join a fast-paced yet collaborative trading environment, with exposure to both commercial and regulatory aspects of the biofuels value chain.

REQUIREMENTS:

• Bachelor’s degree in Environmental Science, Engineering, Business, or related discipline
• No experience is required as training will be provided however, applicants should have internship/working experience within Oil & Gas/ Energy Trading house
• Strong attention to detail and willingness to handle high-volume regulatory documentation and certification paperwork accurately
• Familiarity of with sustainability certification frameworks (e.g. ISCC, RSB, or equivalent) and/or exposure to Chain of Custody processes will be an advantage
• Strong communication skills, with the ability to collaborate effectively with overseas stakeholders and cross-functional team

ROLES & RESPONSIBILITIES:

Due to continuedbusiness expansion, the firm is seeking to appoint a suitably qualifiedprofessional to join the operations team in a newly created position. Thisindividual contributor role reports directly to the COO/Senior OperationsManager and will work in close collaboration with other members of theoperations function.

JOB DESCRIPTION:

-       Ensure that trades are bookedand processed in the OMS/PMS system in line with expectation

-       Daily reconciliation ofposition and cash

-       Liaising with primebrokers/fund admin on cash and position breaks

-       Executing monthly swap resetsand monitoring against broker data

-       Tracking/Monitoring ofcorporate actions/elections

-       Margin and cash management withvarious counterparties

-       Participate and supportautomation projects, process and workflow enhancement

-       Work closely with internalstakeholders as well as external stakeholders (i.e Prime Brokers and FundAdmin)

-       Any other duties as assigned

REQUIREMENTS:

-       Degree with minimum 2-5 yearsof experience in the back & middle office operations of hedge fund/longonly
funds/fund admin/ middle office service providers

-       Analytical mindset and able toprioritise with good time management

-       Experience/exposure to projectmanagement / process enhancement

-       Strong communication &interpersonal skills

-       Prefer systems Knowledge inPMS, Bloomberg and matching systems i.e Traiana/CTM (optional)

-       A team player who is also a self-starter

Experience: 6-9 Years
Role: Process Analyst

Responsibilities:

·         Drive process improvement across Technology Delivery, critically evaluate current Software Development Life Cycle (SDLC) methodologies spanning Agile, traditional Waterfall, and hybrid delivery models to eliminate bottlenecks and reduce administrative overhead.

·         Conduct rigorous assessments of end-to-end technology delivery lifecycles, from architecture and requirements gathering through to CI/CD, testing, and release management.

·         Implement structural changes to streamline delivery workflows and reduce overall time-to-market.

·         Design and manage a comprehensive stakeholder feedback ecosystem.

·         Utilize advanced Microsoft Excel capabilities (e.g. complex arrays, dynamic data modelling, and pivot tables) to quantify qualitative feedback, track operational metrics, and pinpoint root-cause friction within delivery pipelines.

·         Orchestrate and moderate cross-functional alignment sessions encompassing engineering, business, and compliance stakeholders.

·         Drive meticulous agenda design, objective setting, conflict resolution, and consensus on process solutions.

·         Synthesize intricate process mechanics, risk controls, and performance metrics into polished Microsoft PowerPoint presentations.

·         Deliver executive-grade narratives to secure strategic buy-in from senior leadership and technology steering committees.

·         Champion Lean IT and Six Sigma principles to systematically identify and eliminate waste across all software engineering workflows.

·         Ensure all optimized frameworks align strictly with Technology Risk Management (TRM) guidelines and internal audit requirements.

Requirements:

Education:

·         6-8 years of proven track record in technology process improvement, IT governance, or technology transformation within the financial services sector or complex corporate environments.

·         Around 10-12 years of total work experience.

• Prior tenure at a top-tier management or technology consulting firm is considered a significant advantage.

Essential:

·         Deep, practical understanding of enterprise-scale software engineering and SDLC mechanics.

·         Proven capability in managing the complexities of diverse delivery ecosystems, particularly the integration of modern Agile practices within heavily regulated environments.

·         Demonstrated application of Lean Process Management and Six Sigma frameworks.

·         Advanced interpersonal acumen with a demonstrated ability to navigate highly matrixed organizational structures, manage resistance to operational change constructively, and influence outcomes without direct authority.

·         Exceptional capability in leading high-stakes workshops, ensuring rigorous logistical preparation, active moderation, and the delivery of definitive, actionable outcomes.

·         Expert-level proficiency in leveraging data analysis to inform operational strategy.

• Ability to construct sophisticated executive communications that drive decision-making at the highest levels of the organization.

Key Skills:
·        SDLC ProcessImprovement (Agile / Waterfall / Hybrid)

·        Lean Process Management/ Six Sigma / Value Stream Mapping

Advanced Microsoft Excel and Microsoft PowerPoint

• Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including LAN, internet connectivity, routers, switches, wireless access points and NAS system.
• Install, configure, and maintain end-user equipment such as desktops, laptops, monitors and peripherals.
• Assist HR with IT onboarding and offboarding, including granting system access, conducting induction for new hires, and preparing devices.
• Ensure IT security and data privacy practices are followed, including antivirus updates, access controls, and basic security checks.
• Liaise with external IT vendors and service providers for issue escalation, maintenance, and IT-related projects.
• Maintain accurate IT asset tracking, including hardware inventory, software licenses, and equipment lifecycle records.
• Document IT procedures, system configurations, troubleshooting steps, and infrastructure changes.
• Assist the team with ad-hoc IT tasks, projects, and improvements as required.

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: IT Executive
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Installation, configuration, and maintenance of IT hardware and software applications.
• Maintain accurate records of IT assets, including laptops, mobile devices, peripherals, and software licenses.
• Monitor and safeguard the security and integrity of all company IT assets.
• Diagnose and resolve technical issues involving hardware, software, and internal IT systems.
• Develop and refine IT procedures to enhance operational effectiveness and workflow efficiency.
• Provide recommendations for strengthening and optimizing the organization's IT infrastructure.
• Evaluate, source, and purchase new or replacement IT equipment as needed.
• Perform additional tasks and responsibilities assigned by management.

APPLY NOW!!!

• Diploma in Information Technology, Information Systems, or a related discipline.
• At least 1 year of hands-on experience in a similar IT support role.
• Familiarity with macOS environments and networking is an added advantage.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Excellent organizational skills with the ability to manage priorities effectively.
• Willingness to provide after-hours support and be available on standby when necessary.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10087 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

JOB SUMMARY
The Associate Director IT will lead all information technology strategy, operations, and innovation for a dynamic food & beverage group comprising several independent restaurants, gourmet fine food and wine retail outlets, and food services distribution business (with integrated cold chain logistics, distribution and meat manufacturing facility and operations). This role is responsible for ensuring seamless technology integration, system reliability, data security, and operational efficiency across diverse business units, supporting both customer-facing and back-of-house operations.

JOB RESPONSIBILITIES

Strategic Leadership & Planning

· Develop and execute a comprehensive IT roadmap in consultation with BU Head and VP – Group Technology that is aligned with the group’s business goals, supporting restaurants, specialty food & grocery retail and e-commerce, food services logistics & distribution, and manufacturing operations.

· Evaluate emerging technologies and implement solutions that can drive innovation, enhance operational efficiency, customer experience, and business growth.

· Serve as the primary IT advisor to executive leadership, collaborating on technology-driven business initiatives and innovation.

Technology Infrastructure & Operations

· Oversee the deployment, maintenance, and optimization of all IT systems, including POS, ERP, E-commerce platforms, inventory and warehouse management, scheduling, and manufacturing control systems.

· Ensure seamless integration and data flow between restaurants, retail, e-commerce, CRM, inventory and logistics, and manufacturing platforms, enabling real-time reporting and centralized management.

· Lead and support all digital revenue driving projects / initiatives for the business such as e-commerce, online reservation, customer interaction tools etc.

· Lead the standardization of hardware and software across all locations to ensure consistency, reliability, ease of support and business scalability.

Cybersecurity & Compliance

· Develop and enhance cybersecurity infrastructure and measures, enforce IT security policies, ensuring the protection of sensitive customer, business, and production data.

· Oversee compliance with relevant food safety, privacy, and industry regulations across all technology platforms.

· Manage disaster recovery, data backup, and business continuity planning for all business units.

Team Leadership & Support

· Build, lead, and mentor a high-performing IT team, fostering a culture of innovation, accountability, and continuous improvement.

· Oversee IT support for all locations, ensuring prompt issue resolution and minimal downtime for critical systems.

· Develop and deliver training programs for staff on new technologies and digital best practices.

Vendor & Stakeholder Management

· Manage relationships with technology vendors, negotiating contracts and overseeing service delivery for hardware, software, and cloud services.

· Collaborate closely with restaurant managers, retail leaders, food services department heads and manufacturing managers to understand operational needs and deliver tailored IT solutions.

Budgeting & Financial Management

· Prepare and manage the IT department budget, ensuring cost-effective technology investments and ongoing expense control.

· Present IT proposals, project ROI analyses, and progress reports to executive stakeholders.

JOB REQUIREMENTS

o Bachelor’s or Masters degree in Information Technology, Computer Science, or related field

o Minimum 10 years experience in IT leadership within the hospitality, restaurant, or food manufacturing sectors, ideally supporting multi-unit operations

o Strong knowledge of restaurant POS, ERP, inventory, and manufacturing systems, with experience in system integration across business units.

o Strong knowledge of robotics and automation systems, particularly in manufacturing, warehousing and logistics environments, to optimize workflows and manpower efficiencies

o Familiarity with IoT and data analytics platforms, enabling digital transformation across restaurants, retail, e-commerce and supply chain business channels

o Demonstrated expertise in cybersecurity, compliance, and IT policy development.

o Experience managing IT teams, vendors, and large-scale technology projects.

o Strong collaborator and change agent with excellent communication, collaboration, project management and stakeholder management skills to lead smooth adoption of new and emerging technologies including AI and robotic solutions in cross-functional projects.

o Flexible, results oriented and resilient in a fast-paced, multi-site environment and manage competing priorities.

o Strategic thinker with the ability to execute at an operational level

JOB TECHNICAL KNOW-HOW & EXPERIENCE

o Cloud Computing : AWS and Azure.

o Cybersecurity : Palo Alto, CrowdStrike, Sophos, Zscaler and VPN.

o Infrastructure : Fortinet, Cisco or Juniper.

o Network Architecture : ClearPass

o ERP Systems : Infor M3, Oracle Netsuite, MS Business Central to D365 or SAP.

o POS Systems : Octopus POS, InfraSys, Oracle Simphony or Shopify.

o Ecommerce : Shopify, WooCommerce, WordPress or Squarespace.

o Customer data platform: BigQuery, Tealium, Segment, Salesforce or Adobe.

o Marketing automation : Braze, Klaviyo, Dot digital, Salesforce, Emarsys

The Team

Valuation Team at Pacific Life Re is responsible for the actuarialvaluation of our diverse lines of business and global markets. The team will runand validate our global Tyche models to deliver insights across PL Re. Theywill support our long-term growth by implementing new business, continuouslyimproving processes and specifying and testing future model changes, workingclosely with our Actuarial Systems Team who develop and maintain the models.The team will be a key part of PL Re’s Divisional Business Services, interactingwith CA teams, Operations, Finance, R&D, and Pricing.

Our actuarial models are vital to the way we run our business, and theValuation Team will provide crucial insights across Financial Reporting,Business Planning and other processes. The team is in the midst of an excitingtransformation journey, driven by project Unify, towards more automated andefficient processes, making this an exciting time to join a new global team.

The Role

As Senior Analyst, you will support production, validation and analysisof actuarial model outputs across all relevant reporting bases (including EEC,BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS). You will work closely with othermembers of Valuation Team to ensure modelling processes are coordinated andcarried out effectively for both Financial Reporting and Business Planningprocesses. The role offers exposure to a wide variety of work, covering alllines of business, regions and legal entities.

You will also have an exciting opportunity to contribute to a period ofgenuine transformation as the benefits from Unify are delivered into the team.You will act as an advocate for change and foster a culture of continuousimprovement around modelling processes.

Collaboration with other teams will be crucial, as you'll be responsiblefor delivering modelling insights to a wide range of stakeholders across CAteams. You'll gain exposure and capabilities within the team to ensure that wecan respond to the increasingly complex needs of a growing global reinsurer,such as conducting sensitivities and scenarios or modelling newnon-proportional retrocession arrangements.

The role is part of a large, global sub-team, and so you will have theopportunity to gain substantial experience in global team collaborations. Youwill work with other members of CA both locally and globally, ensure effectivecommunication within the sub-team and with others. You will be part of a highperforming team and contribute to the working culture.

Role Responsibilities

·    Support the production of actuarial model outputsacross various reporting bases (including EEC, BMA EBS, USGAAP LDTI, IFRS17,MAS, KICS) for Financial Reporting and Business Plan, across multiple legalentities

·    Assist in ad-hoc modelling requests from various CAteams, such as modelling potential new Retrocession structures or carrying outstress / scenario modelling runs.

·    Performing controls and validations to ensure thecompleteness and accuracy of modelled results

·    Developing and maintaining a close workingrelationship with other members of Valuation Team, as well as other CA teams

·    Document controls for model inputs, outputs and otherprocesses related to Financial Reporting and Business Plan

·    Continuous improvement of modelling processes,including supporting related deliverables from the Unify program

·    Specifying model requirements and testing newdevelopments

·    Assisting with model updates and runs on other basesas required

Skills & Experience

·    Part qualified actuary with minimum of 3 years’experience in life insurance or life reinsurance

·    Experience with actuarial modelling software (Tychepreferred) and proficient with Microsoft Excel

·    Experience of challenging / improving processes and contributingto continuous improvement

·    Experience overseeing change and the introduction ofnew processes, controls and systems

·    Good understanding of the Corporate Actuarialfunction

·    Good understanding of reporting bases (for exampleEEC, BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS)

Competencies and Behaviours:

·    Ability to work independently and manage a varied anddemanding workload

·    Clear and effective communication skills, both verbaland written

·    Strong attention to detail, with a focus ondelivering accurate, high-quality outputs

·    Ability to collaborate effectively with colleaguesacross teams

·    Ability to learn and apply new concepts quickly,showing initiative, flexibility, and resourcefulness

·    Adaptability to change and evolving environments

·    Pragmatic mindset, able to balance accuracy witheffort

·    Willingness to question existing approachesand contribute ideas for improvement

The opportunity

Komainu is expanding its operations function in Singapore as part of its growth across Asia Pacific - a market where institutional demand for regulated digital asset custody is accelerating rapidly. The Administration Operations team sits at the heart of how Komainu serves its clients, responsible for the onboarding, ongoing maintenance and servicing of custody accounts. This role offers the opportunity to build deep expertise in digital asset operations at a firm that is defining what institutional-grade custody looks like, working closely with clients, compliance and technology teams in a fast-moving and consequential environment.

Your key responsibilities

·      Oversee the end-to-end client account opening process, ensuring accuracy of setup and a consistently high standard of client experience

·      Collaborate with the Sales team to prioritise onboarding pipelines and provide clients with regular transparent progress updates

·      Manage and monitor ongoing client requests including the effective handling and resolution of exceptions on a daily basis

·      Investigate issues raised by clients or internal stakeholders, escalating to management or Compliance for guidance where necessary

·      Escalate operational issues and control breaches to Operations Management, Compliance and IT teams in a timely manner

·      Maintain a strong working knowledge of Komainu's products and processes to ensure effective support across all operational activities

·      Identify control gaps, inefficiencies and areas for improvement across operational processes and recommend appropriate remediation actions

·      Support the identification, testing and implementation of updates to business processes and systems in response to industry changes or evolving client needs

Skills and attributes for success

·      Strong analytical capability - able to assess risk, identify process gaps and translate findings into clear actionable recommendations

·      High attention to detail and a disciplined approach to accuracy, particularly in client account setup and transaction processing

·      Clear and concise communicator, both in writing and verbally - able to engage confidently with clients and internal stakeholders

·      Organised and proactive - manages multiple priorities effectively and escalates issues promptly without being prompted

·      Collaborative andclient-focused - works well across teams and takes genuine ownership of the client experience

·      Genuine curiosity about digital assets and fintech - motivated by working at the frontier of institutional finance

To qualify for the role, you must have

·      Degree in a relevant discipline such as sciences, engineering, business, economics or similar - ability to demonstrate analytical and process thinking is important

·      Experience in financial services operations in one or more of the following areas: banking, trust or fund services, transaction processing, custody support, clearing and settlements, or business analysis

·      Advanced Microsoft Office skills, particularly Excel

·      An interest in digital assets and fintech is essential - prior exposure to digital asset operations or custody is a strong advantage

·      Experience working in a regulated environment with an understanding of compliance and control frameworks is preferred

What we look for

We are looking for an early-career operations professional who combines strong analytical foundations with a genuine interest in digital assets and the drive to build expertise in a rapidly evolving field. You will be someone who takes ownership of the client experience, brings rigour and attention to detail to everything they do and is motivated by the opportunity to contribute to building best-in-class custody operations in one of the most dynamic markets in the world.

Senior SOC Analyst – L3
Singapore | 12-Month Contract (Highly Extendable) 

The Role

We're looking for a sharp, experienced Senior SOC Analyst to join an established inhouse cybersecurity team in Singapore. This is a hands-on Tier 3 role - you'll be the go to expert when incidents escalate, the person who mentors junior analysts, and the one building better detection and response capabilities for the organisation. You'll work closely with a Cybersecurity Manager and be the primary point of contact for Managed Service providers, leading incident response calls and translating complex threats into clear actions for leadership.

What You'll Be Doing

Monitoring & Incident Response

• Monitor network traffic, logs, and alerts and act fast when something looks wrong
• Lead incident response calls and coordinate with internal and external stakeholders
• Prepare incident reports and executive summaries for management

Threat Intelligence & Forensics

• Stay ahead of the threat landscape - tracking global advisories and mapping them to internal systems
• Deep-dive forensic investigations on affected systems and networks
• Develop and implement advanced detection rules, automation, and response tools

SOC Operations

• Guide and mentor outsourced Tier 1 and Tier 2 SOC analysts
• Continuously improve SOC processes, playbooks, and detection methodologies
• Lead post-incident reviews and tabletop exercises
   

Security Operations

• Hands-on with enterprise security tools - PAM (Privileged Access Management), WAF, firewalls, EDR
• Work with Infrastructure and End User teams to close security gaps
• Support compliance, audits, and cybersecurity awareness campaigns

What We're Looking For

• 5+ years in security operations, incident response, or a related cybersecurity role
• Strong hands-on experience with SIEM tools - Splunk, Microsoft Sentinel, Securonix, or equivalent
• Solid grasp of threat intelligence, TTPs (Tactics, Techniques & Procedures), and digital forensics
• Experience with firewalls, IDS/IPS, EDR, PAM, and WAF solutions
• Able to lead cross-functional teams under pressure and communicate clearly with non-technical stakeholders
• Degree in Information Security, Computer Science, IT, or related field
• Certifications like CISSP, GIAC, GCIA, or GCFA are a strong plus

You will be supporting the Portfolio Management team at CapitaLand Ascendas REIT Management Limited and report to Senior Director, Portfolio Management, Singapore.

Responsibilities

• Support the Head of Department in the analysis of the performance of the Singapore portfolio, and in the consolidation of performance of the overall portfolio including overseas.

• Identify key drivers of operational and financial performance across assets and portfolios, including areas of underperformance and opportunities for value enhancement.

• Prepare management reports and board papers.

• Prepare annual budgeting, forecast, and annual valuation of properties for the Singapore portfolio and consolidation of the overall portfolio including overseas.

• Work closely with Asset Management, Leasing and Property Management teams to evaluate asset performance and support initiatives to improve portfolio performance.

• Support initiatives in system enhancement and automation of analytical functions.

Requirements

• Degree in Real Estate, Business, Finance or related discipline.

• Possess strong analytical, financial modelling and quantitative skills

• Ability to analyse large datasets and translate findings into actionable business insights.

• Excellent communication and interpersonal skills

• Proficient in Microsoft Excel application.

Job Summary

Role: AI Systems Analyst

Start: ASAP

Duration: 12 Months

Location: Singapore

We are seeking an experienced AI System Analyst with 6+ years of relevant experience in data architecture, AI/NLP use case design, and enterprise analytics systems. The ideal candidate will play a key role in bridging business, regulatory, and technical teams by translating complex requirements into scalable AI-enabled solutions, with a strong focus on NLP-driven analytics and enterprise data platforms.

This role requires deep understanding of data lake and data warehouse architectures, unstructured data processing, and AI/NLP use case implementation. The successful candidate will support solution design, effort estimation, test strategy validation, and stakeholder communication across business and technical domains, particularly in regulated environments such as banking and financial services.

Requirements:

- Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, or a related field.

- Minimum 6+ years of relevant experience in AI systems analysis, data architecture, analytics, or similar roles.

- Strong experience in data architecture design across Data Lake and Data Warehouse environments.

- Hands-on experience designing NLP and AI use cases (Text classification and categorization, Named entity extraction, Risk indicator identification, Summarization of documents, alerts, or cases).

- Strong experience in requirements analysis, solution design, and translating business needs into technical specifications.

- Proven ability in effort estimation, project scoping, and delivery planning for technical initiatives.

- Experience reviewing and validating test strategies, functional test cases, and data validation frameworks.

- Strong understanding of enterprise data platforms and data lifecycle management.

- Ability to design logical data layering and curation strategies supporting AI, analytics, and reporting use cases.

- Experience working in regulated environments such as banking, financial services, or other compliance-heavy industries is highly preferred.

- Strong understanding of risk management, governance, and compliance requirements in data and AI systems.

- Experience working with unstructured data and enterprise-scale data processing systems.

- Familiarity with AI/NLP-based analytics implementations in production or enterprise environments.

Roles and Responsibilities:

- Analyze business, regulatory, and compliance requirements and translate them into scalable technical and AI-enabled solution designs.

- Design and define data architectures supporting AI and NLP use cases across data lakes and data warehouse platforms, including ingestion, curation, and governance of structured and unstructured data.

- Translate business requirements into NLP-driven analytical use cases such as text classification, entity extraction, risk indicator identification, and summarization of alerts, cases, and documents.

- Define logical data layering and curation strategies to support reporting, analytics, and AI/ML workloads.

- Perform detailed effort estimation for projects, enhancements, and change requests, ensuring accurate delivery planning and resource alignment.

- Communicate complex technical, architectural, and AI concepts to business stakeholders and senior leadership in a simplified and structured manner.

- Review and approve test strategies, functional test cases, and data validation approaches to ensure alignment with business and technical requirements.

- Collaborate with data engineers, data scientists, and business analysts to ensure end-to-end solution feasibility and consistency.

- Support solution governance by ensuring compliance, data quality, and architectural standards across AI and analytics initiatives.

- Identify opportunities to enhance business processes using AI/NLP-driven insights and automation.

- Facilitate requirement gathering sessions and stakeholder workshops to align expectations and define solution scope.

Please send your application highlighting:

- Your relevant experience

- Current/expected salary

- Availability information

- A latest MS-WORD Resume

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, License No. 07C4453]

[2 Venture Drive, #10-18 Vision Exchange, Singapore 608526]

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Risk Operations team is looking for an experienced analyst to join an industry leading global fraud operations team. This role is responsible for conducting onboarding, as well as periodic risk reviews and investigations related to fraud, supportability, and compliance requirements for Stripe’s Greater China (GCN) users.

In addition to executing complex, unified user risk assessments these analysts will work collaboratively with cross-functional teams and stakeholders to expand the impact of the team to scale Greater China (GCN) user risk assessment and support processes. 

They should have a deep understanding of risk analysis in either fraud, compliance or user policy/TOS, demonstrate excellence conducting complex reviews of high volume/new users, strong analytical skills, comfort engaging directly with users via email/live calls, and experience leading process improvement initiatives in a highly cross-functional & collaborative environment.

What you’ll do

Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Billions of dollars are processed by Stripe each year and the Fraud Operations team works to ensure that exposure is minimized while facilitating company growth.

We are looking for someone passionate about minimizing risk while enabling our Greater China users, conducting in-depth risk investigations across fraud, policy, and compliance, and who has a strong desire to work collaboratively with stakeholders while building and scaling risk investigations and support for Greater China.  This position works closely with cross-functional stakeholders across go to market, operations, risk, and product to mitigate financial and ecosystem risk while enabling our users. 

The right candidate for this role will have a minimum of four years experience conducting complex risk investigations and building & scaling risk processes in a highly collaborative and cross-functional environment, preferably within ecommerce or payments. Candidates should also have experience working closely with cross functional stakeholders to drive investigative and operational process improvements, conduct root cause analysis, and be fluent in written and spoken Mandarin.

Responsibilities

• Conduct unified risk reviews for Greater China users at onboarding; investigating and identifying fraud, compliance, and policy risks.
  
• Work directly with users and go to market to build context into business models, validate documentation, and assess supportability.
  
• Conduct periodic investigations on high risk accounts to identify and mitigate fraudulent or other high risk behaviors.
  
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks and build for scale through a collaborative approach with stakeholders.
  
• Lead cross functional projects to improve operational processes and tools to enhance detection and actioning of high risk users.
  
• Investigate, mitigate, and remediate incidents related to fraud, compliance, or supportability risks.
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 4 years of experience conducting complex risk investigations.
  
• A minimum of 1 year of experience in leading risk-related projects or initiatives, while effectively collaborating with cross-functional stakeholders.
  
• Experience using data to propose creative solutions to both tactical and strategic problems.
  
• Creative mindset, strong team orientation, and exceptional problem-solving capabilities.
  
• A willingness and ability to challenge the status quo and propose improvements.
  
• An aptitude for approaching challenges from the user’s perspective while maintaining a pragmatic and solutions-oriented approach.
  
• Professional fluency in both written and verbal Mandarin communication, as this role is responsible for conducting onboarding, as well as periodic risk reviews and investigations related to fraud, supportability, and compliance requirements for Stripe’s Greater China users.
  

Preferred qualifications

• In depth experience conducting risk assessments focused on either fraud, compliance, and supportability.
  
• Risk experience focused on APAC and Greater China, preferably in payments, e-commerce, or fintech.
  
• Experience working directly with users to fulfill document requests, onboarding, and risk requirements.
  
• Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows.
  
• Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations