Total 554 Others job vacancies

Support end-to-end operations processing for fixed income and structured notes, including contracting, settlement, and asset servicing

Ensure daily transactions are processed accurately and completed within cut-off timelines

Deliver operational support in line with business requirements and service standards

Handle high-volume transactions with accuracy, efficiency, and attention to detail

Work effectively under time-sensitive conditions and meet deadlines consistently

Collaborate with internal teams including investment operations and business stakeholders to ensure smooth workflow

Maintain a strong focus on service quality and internal client satisfaction

Support team members and contribute to overall team performance and coordination

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Collaborate with business analysts, project managers, and end-users to understand business requirements and acceptance criteria

Develop and execute UAT test plans, test cases, and test scripts based on business requirements

Coordinate and facilitate UAT testing sessions with end-users and stakeholders

Identify, document, and track defects and issues during UAT testing

Communicate test results and provide feedback to development and support teams

Ensure all business requirements are met prior to product or system release

Assist in preparing UAT test environments and test data

Support issue resolution and conduct re-testing of fixes where required

Maintain proper documentation of test cases, results, and defect logs

Contribute to continuous improvement of UAT processes and testing methodologies

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Southern Ridges Capital

Southern Ridges Capital is a multi‑billion‑dollar global macro hedge fund with a track record of over seven years of delivering high risk adjust returns through fixed income, currency, commodities and equities trading.

We believe in cultivating a strong, collaborative culture where people are empowered to learn, grow, and do their best work. We are committed to mentoring early-career professionals and giving them the tools, exposure, and guidance to succeed in a dynamic and intellectually challenging environment.

What You’ll Do

As a Commodity Analyst, you will be evaluating market trends, supply-demand dynamics, and geopolitical factors to forecast prices and generate investment ideas for metals, energy, or agricultural products. You will also build financial models, analyze data, and support trading decisions. This is a hands-on, learning-intensive role ideal for someone curious about financial markets and passionate about applying data-driven methods to solve complex problems.

Your key responsibilities will include:

• Monitor daily market developments, analyze geopolitical events, and conduct fundamental research on specific commodities
• Build and maintain detailed supply/demand models, spreadsheets, and databases to predict price movements
• Collaborate with portfolio managers and traders to generate actionable investment ideas and research reports
• Evaluate and improve data quality, ensuring accuracy in reporting and price analysis
• Analyze volatility and potential impact of macroeconomic events on commodity prices

What You’ll Gain

• Hands-on Experience: Exposure to live trading environments and real-world investment problems from day one
• Mentorship& Learning: Work closely with seasoned professionals who will support your growth through feedback and collaboration
• Professional Development: Build skills in coding, data analysis, and financial market research
• Impact: See your work contribute directly to the investment process and help drive results

Who We’re Looking For

Technical Skills

• A minimum bachelor's degree in economics, mathematics, statistics, or a related field
• Prior experience in commodity research, trading, or a fast-paced analytical environment is preferred
• Proficient in Python and/or R

Soft Skills

• A curious, analytical mindset and eagerness to learn
• Strong attention to detail and problem-solving skills
• Clear communication and willingness to ask questions
• A team player who thrives in a collaborative and respectful environment

Why Join Us

At Southern Ridges Capital, you will work closely with the investment team, and you will have the opportunity to contribute to real investment decisions and view your impact. You will gain a wider experience and better understanding of the investment world working in a smaller and more collaborative setup like ours.

Do you possess prior experience as a hunter? Have you recently moved on to a back-end position to support strategic growth? Look no further!

Faststream Recruitment has partnered with a global container shipping company who is looking for a Commercial Analyst. 

Key Responsibilities

• Support the Commercial Head in shaping and executing regional commercial strategies
• Monitor and analyze country-level commercial performance on a regular basis
• Partner with agencies to drive strategic growth in both inbound and outbound business
• Identify challenges in underperforming markets and provide coaching through standardized sales processes and well-defined KPIs
• Explore and develop new business opportunities across OSRO countries, including innovative service offerings aligned with market demand
• Enhance agencies’ sales capabilities, with a focus on market intelligence and data-driven decision-making
• Contribute to the development of the annual commercial budget
• Co-lead regional projects as required
• Represent the organization at industry events and conferences
• Travel frequently to engage with agencies across the region

Requirements

• At least 8 years of relevant shipping experience 
• Good understanding of the markets within the region (Especially South East Asia and Oceania) 
• Able to communicate well with senior stakeholders 
• Willing to travel when required 

Jeralyn Chong (EA Reg no: R21100780)

Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Job and responsibilities:

1. Prepare detailed drawings, plans, and layouts based on specifications, sketches, or instructions provided by engineers or designers.

2. Ensure adherence to drafting standards, guidelines, and industry best practices while creating technical drawings.

3. Utilize computer-aided design (CAD) software to create accurate and precise drawings, incorporating necessary dimensions, annotations, and symbols.

4. Create and maintain comprehensive technical documentation, including drawings, schedules, and material list, for construction or manufacturing purposes.

5. Make necessary revisions or modifications to drawings as directed by project managers or design professionals to accommodate changes or resolve issues.

6. Collaborate with engineers, project managers and other stakeholders to understand design requirements, address queries, and coordinate drafting activities.

7. Perform quality checks on drawings to ensure accuracy, completeness and compliance with design standards and project specifications.

8. Organize and maintain electronic and physical files of drawings and related documentation, ensuring easy retrieval and version control.

9. Any other ad hoc task from superior or management.

Key Responsibilities

• Strategic Leadership & Stakeholder Engagement
• Lead multi-agency stakeholder engagement to elicit, analyze, and document complex business requirements.
• Design and facilitate strategic workshops with senior stakeholders to align vision and priorities.
• Drive enterprise-wide change management initiatives, assessing organizational impact and developing adoption strategies.
• Conduct deep analysis of business processes to identify systemic issues and design innovative, future-ready solutions.
• Translate requirements into functional specifications, epics, user stories, and acceptance criteria.
• Perform gap analysis and develop actionable roadmaps for solution design and implementation.
• Evaluate emerging technologies and industry best practices to recommend forward-looking solutions.
• Produce clear documentation including process flows, data flows, wireframes, and architectural diagrams.
• Establish and maintain requirements traceability across complex project lifecycles.
• Design and oversee testing strategies covering functional, regression, integration, exploratory, and performance testing.
• Lead system integration testing and coordinate UAT with senior stakeholders across agencies.
• Champion defect management frameworks and continuous improvement in agile testing practices.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related fields.
• At least 7 years of progressive experience in business analysis, with proven ability to manage complex initiatives.
• Experience in consulting, software development, or solution design is advantageous.
• Strong track record in Agile, product-centric environments.
• Experience with Government Technology Stack and Microsoft Azure environments.
• Advanced analytical, facilitation, and problem-solving skills, especially in discovery and prototyping.
• Expertise in requirements elicitation, documentation, and management for large-scale projects.
• Proficiency in BPMN, UML, and enterprise architecture frameworks.
• Working knowledge of AI tools and concepts.
• Advanced data analysis skills with proven impact on strategic decision-making.
• Senior-level certifications (CBAP, PMI-PBA, IIBA-AAC, or equivalent).
• Expertise in data visualization platforms (Tableau, Power BI, etc.).
• Knowledge of government systems, policies, digital services, data governance, and cybersecurity frameworks.
• Strong understanding of cloud technologies, enterprise architecture, and modern application development.
• Proven success in leading public sector digital transformation initiatives.
• Experience with performance testing tools (JMeter, Gatling, k6, Locust).
• Hands-on experience with complex case management systems and enterprise-level implementations.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React, ReactJS

- Session management

- JDBC, JPA,SQL

- RESTful Web Services and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java Server Faces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse, or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection, Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

Key Responsibilities:

1. Deployment & User Support: Design and implement internal web applications, automation scripts, and other digital tools (e.g., Vibe coding, Phyton) to streamline data collections, analysis, and reporting. Integrated relevant Built Environment technologies (DFMA, IDD) as needed.
2. Training & Adoption: Prototype AI-based features (chatbots, document summarizers) or data analtytics tools, fine-tuning them for departmental workflows. Ensure solutions align with the strategic tech roadmap outlined by the HOD.
3. Data Management & Compliance: Implement encryption, access controls, and other safeguards; proactively identify and mitigate compliance risk (PDPA, ISO 27001). Coordinate with the Manager on resource or budget requirements for secure solutions.
4. Process Documentation & Communication: Engage with departmental leads, end-users, and the Digital Solutions Specialist during project rollouts or pilot tests. Gather feedback, troubleshoots issues, and iterate solutions to improve user experience and performance.
5. Milestone Tracking & Coordination: Translate high-level milestone into actionable tasks (sprints, merges). Keep the Manager updated on development progress, risk factors, and post-deployment evaluations.

Requirements

:

• Proven ability to adapt quickly and acquire new skills.
• Strong analytical and problem-solving skills.
• Familiarity with workflow automation tools and technologies such as Vibe coding and in-house web app development.
• Knowledge of AI tools and Large Language Model (LLM) integration.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively in a team environment.
• Commitment to continuous learning and innovation, especially in AI (AI Champion mindset).
• Strong documentation and knowledge transfer capabilities.

Advantages / Remunerations:

• Degree in IT System Integration or related fields preferred.
• 5-day workweek with training provided.
• Clear career progression opportunities.
• Annual Wage Supplement (AWS) included.
• Annual company incentive trip.
• Sponsorship opportunities for further education.
• Flexible working hours and options for work-from-home arrangements.
• Comprehensive medical benefits.

Job Purpose

Technology Application Manager is responsible for implementation, maintenance, and support of technology applications within an organization

This involves maintaining disciplined governance, providing actionable data insights for senior management, and ensuring that projects align with the bank’s financial and operational goals.

Key Responsibilities

1. Governance & Compliance

Standards Enforcement: Ensure all projects adhere to the Project Management Life Cycle (PMLC) and Agile frameworks.

Audit Readiness: Maintain comprehensive project documentation and artifacts to ensure compliance with internal risk management and external regulatory standards.

Meeting Facilitation: Organise and facilitate Project Steering Committee (PSC) and Working Group (WG) meetings, including preparing executive-level materials and tracking action items.

2. Financial & Resource Management

Budget Oversight: Track project spending against budgets, manage accruals, and flag potential overruns to Project Leads.

Resource Planning: Monitor resource utilization across various "squads" or departments to identify bottlenecks and ensure optimal allocation.

3. Reporting & Data Analytics

Performance Dashboards: Utilize tools like Tableau, PowerBI, or internal platforms to create real-time dashboards for project KPIs, risks, and milestones.

Narrative Building: Translate complex technical progress into clear, simplified status reports for senior stakeholders (e.g., VPs and Managing Directors).

4. Risk & Issue Management (RAID)

Proactive Monitoring: Maintain and update the RAID log(Risks, Assumptions, Issues, Dependencies).

Escalation: Identify critical path delays and proactively escalate issues that may impact the project’s "market readiness" or rollout.

Key Requirements

Technical Skills

Project Tools: Proficiency in Jira, Confluence, and MSProject.

Data Skills: Strong Microsoft Excel skills (pivots, VLOOKUPs, macros) and experience with data visualization tools.

Agile Knowledge: Familiarity with Scrum or Kanban methodologies

Soft Skills & Qualifications

Experience: Typically, 10 years of experience in PMO or Business management within a financial institution.

Communication: Exceptional written and verbal communication, specifically the ability to influence stakeholders without direct authority.

Education: A Bachelor’s Degree in Business, Finance, Computer Science, or a related field.

Job Description:

• Handle Trade settlement, process of Corporate Action events Fund operations, including fund subscriptions and redemptions, corporate action, documentation, transaction execution, cash transfer and regulatory compliance.
• Daily reconciliations between custodians, clients’ records and our internal securities positions & cash record.
• Process settlement transactions and assist to liaise with our respective custodians.
• Process corporate actions payments.
• Process cash transactions as per our clients’ instructions.
• Attend to clients’ requests on audit enquiries, to statements of accounts, fund transfer, corporate action event.
• Performing yearly service level review with our custodians.
• Do Clients Service review with clients.
• Perform annual KYC review of existing Clients.
• Work closely with Checker on operational duties ensuring all clients' instructions are attended to immediately.

Education & Qualifications:

• Minimum Bachelor Degree in Accounting, or Finance or relevant discipline. 
• At least 2 years of experience in custody settlement, corporate action and cash management.

Technical Skills:

• Strong knowledge of investment product like securities, fixed income, FX, Repo and derivatives product like futures, options, etc.
• Experience with using Bloomberg.

Personal Competencies:

• Meticulous and able to manage multiple tasks efficiently.
• Able to work in a team to support team objectives and meet team target.
• Excellent organizational, communication, and stakeholder management abilities.
• Flexible and adaptable in a dynamic, team player, fast-paced working environment.
• Upholds high ethical standards in handling confidential and sensitive information.

Additional Requirements:

• Proficiency in Mandarin to liaise with internal and external clients.
• Strong skills in PowerPoint, Excel.
• Able to work extended hours, weekend and public holiday when necessary.

At least 3 years of relevant work experience in data analytics development • Good Degree / Diploma in Computer Science, IT or related discipline • Expert-level proficiency in Power BI, with proven experience designing scalable, reusable, and high-quality reports and dashboards. • Strong understanding of data visualization design principles and best practices. • Skilled in Power BI report UI design, performance optimization, and testing. • Demonstrated ability to translate business requirements into effective visual analytics solutions. • Working knowledge of machine learning and statistical modeling concepts. • Ability to support basic data science development and collaborate with data scientists on model design and integration. • Proficient with tools like Git for version control, e.g.: Azure,Proficient with tools like Git for version control, e.g.: Azure DevOps, GitHub. • Familiarity with DataOps / DevOps, CI/CD processes, and automation practices. • Pro-active and self-motivated with very minimal supervision

Company Overview

We are a boutique family office focused on public equities, investing globally with a long-term, fundamentals-driven approach. Our strategy emphasizes deep company research, high-conviction positions, and disciplined portfolio construction to identify and invest in exceptional businesses.

Job Summary

Conduct fundamental investment research and analysis to support portfolio decisions in a boutique family office.

Responsibilities

• Source, track, and organize publicly available information such as regulatory filings, company announcements, industry reports, and news for assigned sectors and companies to support investment decisions
• Conduct fundamental analysis to develop independent investment views and identify investment opportunities
• Support the formulation and refinement of investment theses based on comprehensive research findings
• Monitor existing portfolio holdings and update analyses promptly as new information emerges
• Prepare and deliver weekly reports with flexibility in scheduling to communicate research insights

Preferred competencies and qualifications

• Singapore citizens and permanent residents only
• Proficiency in both English and Mandarin to facilitate research and communication
• Demonstrated interest in investing and financial markets to contribute effectively to research activities
• Familiarity with Singapore-listed companies to enhance sector and company analysis
• Prior personal investing experience to provide practical investment perspective
• Degree in Accounting, Economics, Finance or related discipline (if prior experience is not met)

Other Information

Flexible working hours and work-from-home arrangements available

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAM files with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React, ReactJS

- Session management

- JDBC, JPA, SQL

- RESTful Web Services and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java ServerFaces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse, or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection, Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

(i) Shall have at least 6 years’ post graduate experience in designing, programming, testing and maintaining a HCL Notes workflow system (containing forms, views, navigators, script libraries, pages, outlines, images & agents), which is workable in:

a) HCL Notes Client (version 12.xx and above)

b) Microsoft Edge/Web Browser (when deployed with a Web UI front)

(ii) Shall have at least 6 years’ post graduate experience, in designing, programming, testing and maintaining a HCL Notes workflow system, using the following programming languages:

a) Lotus Script

b) JavaScript

c) Java

d) HTML / XML

e) HCL Notes@Formula

f) HCL Notes SimpleAction

(iii) Be experienced in the application and implementation of Replication, Security and ACL settings in HCL Notes applications.

(iv) Preferably have hands on experience on:

a)     Secure web coding to prevent HCL Domino web application vulnerabilities (e.g.

Cross-site scripting; Injection vulnerability flaws such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)

b)    jQuery coding and knowledge

c)      the management of Web Service Providers/Consumers and Jars in a HCL Notes

application

d)    Establishing connections between different datastores/platforms for interfacing

(e.g. FTP, JDBC, REST API)

RESPONSIBILITIES:

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

Responsibilities:

• Develop, implement, and optimize AI models using machine learning and deep learning techniques to solve complex business problems.
• Design and deploy machine learning algorithms to enhance AI capabilities and system performance.
• Collaborate with data scientists, engineers, and stakeholders to improve model accuracy, efficiency, and scalability.
• Design, integrate, and maintain natural language processing (NLP) systems for AI-powered applications.
• Research, evaluate, and implement emerging AI technologies, tools, and frameworks.
• Test, validate, and monitor AI models to ensure accuracy, reliability, and real-world performance.
• Prepare and maintain comprehensive documentation for AI model development, deployment, and maintenance.
• Stay current with industry best practices, trends, and advancements in AI and machine learning to continuously enhance the company’s technology stack.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• At least 2–3 years of experience in AI engineering, machine learning, or deep learning.
• Hands-on experience deploying machine learning models into production environments.
• Strong knowledge of AI, machine learning, and deep learning frameworks such as TensorFlow, PyTorch, Keras, and Scikit-learn.
• Proficiency in React.js for developing modern, responsive web applications.
• Proficiency in Node.js for backend development and API creation.
• Strong working knowledge of JavaScript, HTML, CSS, and other front-end technologies.
• Familiarity with cloud platforms such as AWS or Azure for application deployment and scaling.
• Experience with database management systems, including SQL and NoSQL.
• Ability to work with APIs and integrate third-party services effectively.

Location(s):

Seatrium (SG) Pte. Ltd.

Pioneer Yard
50 Gul Road Singapore 629351

(Island wide transport provided)

Working Hours:

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAM files with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

(i) Shall have at least 6 years’ post graduate experience in designing, programming, testing and maintaining a HCL Notes workflow system (containing forms, views, navigators, script libraries, pages, outlines, images & agents), which is workable in:

a) HCL Notes Client (version 12.xx and above)

b) Microsoft Edge/Web Browser (when deployed with a Web UI front)

(ii) Shall have at least 6 years’ post graduate experience, in designing, programming, testing and maintaining a HCL Notes workflow system, using the following programming languages:

a) Lotus Script

b) JavaScript

c) Java

d) HTML / XML

e) HCL Notes @Formula

f) HCL Notes Simple Action

(iii) Be experienced in the application and implementation of Replication, Security and ACL settings in HCL Notes applications.

(iv) Preferably have hands on experience on:

a)     Secure web coding to prevent HCL Domino web application vulnerabilities (e.g.

Cross-site scripting; Injection vulnerability flaws such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)

b)    jQuery coding and knowledge

c)      the management of Web Service Providers/Consumers and Jars in a HCL Notes

application

d)    Establishing connections between different datastores/platforms for interfacing

(e.g. FTP, JDBC, REST API)

RESPONSIBILITIES:

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

Abaxx Exchange is looking for a Risk Analyst who will assist in overseeing and shaping the financial risk management practice in Singapore. The candidate will join a dynamic team, be exposed to a wide range of products and be challenged with complex risk problems. This is an exciting, multifaceted role where you will interact with various teams to broaden your exposure.

Responsibilities:

Risk Control

• Assist with the establishment and maintenance of the risk management framework by adhering to internal risk policies and staying up to date with regulatory standards and industry best practices
  
• Execute daily risk control processes including initial and variation margin calculations, mark-to-market valuations, and risk reports, working alongside Clearing Operation teams to manage clearing risk
  
• Investigate and document margin breaches and risk limit excesses, including root cause analysis, member communication, escalation procedures, and regulatory reporting requirements. Maintain detailed audit trails and contribute to post-incident reviews to strengthen risk controls
  
• Support the calculation and monitoring of option margin requirements using portfolio margining methodologies (e.g., SPAN, VaR-based approaches), including reviewing volatility surface parameters, stress scenarios, and option Greeks for complex positions
  
• Assist in the administration of non-cash collateral including government securities, letters of credit, and emerging digital assets. Support the evaluation of collateral valuation methodologies, haircut policies, and operational processes including digital title transfer mechanisms for tokenized assets
  
• Monitor collateral adequacy and concentration limits across clearing members, including daily reconciliation of posted collateral against margin requirements and guarantee fund contributions
  
• Build and maintain reports for regular management, member and regulatory reporting
  
• Monitor market trends, geopolitical events that may impact products to proactively identify emerging risk and opportunities
  
• Develop and maintain close working relationships with the Clearing & Exchange Operations, Compliance and Finance teams
  
• Compile and provide information to external parties (e.g. regulators, auditors, external independent validators, consultants) on routine and ad-hoc bases
  
• Participate in new product launches, new member onboarding, regular clearing member reviews and run thematic or ad-hoc market research on relevant risk topics
  

Risk Development:

• Contribute to development and enhancement of in-house risk application leveraging Python, SQL, GIT and AWS cloud infrastructure to support advanced analytics and risk management process.
  
• Monitor the performance of risk models, ensuring their appropriateness and maintaining the integrity and accuracy of risk data.
  
• Participate in stress testing exercises to evaluate margin adequacy under extreme market scenarios, including reverse stress testing and sensitivity analysis for key risk parameters
  
• Develop and leverage upon advanced analytics tools and models, e.g. tools and models related to Artificial Intelligence (AI)
  
• Design test cases and perform testing for risk systems development and system upgrades
  
• Contribute to the development and successful delivery of visual analytics initiatives. These initiatives typically include the development of reports, analysis, data visualizations and dashboards from aggregated data sources such as risk databases with the objective of bringing risk monitoring, analysis and strategic decision making to the next level.
  

Risk Culture:

• Contribute to the establishment and promotion of risk culture within the Company including through daily responsibilities, awareness efforts and training efforts
  
• Contribute to the culture of governance and risk oversight within the Company
  

Qualifications:

• Degree in Risk Management, Business, Economics, Mathematics, Science, Engineering or IT, or a related discipline
  
• Working level competency in Excel VBA/SQL/Python and Microsoft Office applications
  
• Understanding of derivatives products including futures and options, margin methodologies, and collateral management principles preferred
  
• Strong attention to detail with a focus on process execution
  
• Keen interest in financial, commodity and energy markets and derivative instruments
  
• Key player in an agile and diverse environment that emphasizes proactive collaboration and risk identification
  
• Quick learner with excellent written and communication skills, team orientation, and ability to work with counterparts in different organizational areas
  
• Self-starter who takes initiative to improve the current state of things and is adaptable to change
  
• Prior relevant professional experience in risk management, data analysis, portfolio management, and/or risk systems in prime brokerages, fund houses or clearing houses preferred

What’s the role

Shell Energy Integration & Fundamentals (SEIF) Global Gas Fundamentals team is hiring a Senior LNG Analyst, Northeast Asia to join its global team of market analysts in the Singapore office. SEIF Global Gas Fundamentals Team Mission is: To drive Shell shareholder value through the delivery of world-class decision support.

Shareholder Value

• Maximize short-term LNG trading profitability to deliver immediate financial returns.

• Build advantaged LNG portfolio for mid- and long-term strategic growth.

• Strengthen Shell’s global leadership in gas and LNG through positioning and thought leadership.

Decision Support (SEIF)

• Forecasting: Provide monthly, mid-, and long-term gas and LNG demand/supply projections.

• Scenario Development: Model market conditions with probabilistic outcomes.

• Data Infrastructure: Develop scalable platforms for data collection, storage, and analysis.

• Insight Generation: Deliver actionable market trends and directional calls.

• Stakeholder Engagement: Support traders, originators, optimizers, and strategic teams across Shell.

Being World Class

• Speed, Accuracy, Scope, Innovation: Rapid insights, high-fidelity models, global coverage, and advanced analytics.

Role Focus

• Lead analytical coverage of Northeast Asian gas and LNG markets—China, Japan, South Korea, Taiwan—with a strong emphasis on China. This is a critical role that supports short-term trading, portfolio optimization, and long-term strategic outlook for Shell globally.

What you’ll be doing

Your key responsibilities include:

• Forecast LNG Imports & Supply: Model monthly LNG imports by sector (power, industrial, buildings, transport) and include domestic production and pipeline flows (esp. China).

• Collaborate & Integrate Models: Work with Shell’s Asia Power Analytics team to streamline existing models (e.g., Japan) and develop new power demand models.

• Analyze Market Signals & Contract Terms: Aggregate contractual data for spot/open demand forecasts and continuously monitor news, pricing, shipping flows, and government data for adjustments.

• Build Forecasting Tools & Dashboards: Develop and refine models in Excel and DS/ML platforms (e.g., DataIKU) for short-, mid-, and long-term horizons (0–20 years), with clear visualizations.

• Deliver Insights & Improve Accuracy: Provide country/regional/global forecasts to traders and strategic teams, benchmark against vendors, back-test models, and enhance predictive analytics working with our data science team.

What you bring

To succeed in this role and within SEIF Global Gas Fundamentals’ performance culture, the Senior LNG Analyst, Northeast Asia will need to express and continue improving on these Core Competencies (6 Cs):

• Curiosity: Go beyond surface-level answers to uncover deeper insights; and proactively deepen your knowledge on markets, policy, technology and modelling techniques.

• Competitiveness: Strive to outperform industry peers and deliver high-impact analysis.

• Courage: Take risks, test new approaches, defend contrarian views, and learn from mistakes.

• Communication: Deliver clear, confident and compelling analysis using narratives and storytelling.

• Commerciality: Actively synthesize fundamental forecasts and analysis into consequences for market pricing and positioning.

• Collaboration: Work empathetically across a diverse, global team; promoting the collective view versus individual output.

 Skills & Experience:

• Experience in gas, power, or LNG industry.

• Proven capability in energy market fundamentals and demand modeling.

• Expertise in data visualization and energy modeling.

• Advanced degrees in econometrics, energy economics, international economics, or energy policy.

• Strong grasp of statistical modeling and stakeholder communication.

• Proficiency in Microsoft Office; experience with DS/ML platforms (e.g., DataIKU) preferred.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell in Singapore

Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country’s largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging.

Position Summary

The Senior Financial Analyst serves as a strategic business partner to functional and regional leaders, providing financial insight and analytical support to drive decision‑making and operational performance.

This role leads the development, refinement, and communication of the company’s financial forecasts—including revenue, expense, and cash flow projections—by synthesizing business trends, operational drivers, and market dynamics.

The analyst collaborates closely with cross‑functional teams to evaluate business initiatives, identify risks and opportunities, and deliver clear, data‑driven recommendations that support both short‑term priorities and long‑term strategic goals.

Responsibilities

Primary Responsibilities

• Perform budgeting and forecasting processes in collaboration with corporate and external clients
• Lead financial forecasting, scenario planning and the development of business cases to support strategic initiatives and commercial decisions
• Act as a key business partner to internal stakeholders and external customers, supporting financial discussions, performance reviews and commercial negotiations
• Monitor operational costs and spending, perform variance analysis and recommend cost control actions.
• Support pricing reviews for new projects, new business RFPs and contract renewals.
• Manage and maintain the billing database to ensure accuracy and timely updates.
• Review process and control POs ensuring compliance with internal and external policies.
• Ensure accurate preparation and timely distribution of internal and customer-facing financial reports.
• Liaise with customs, as well as local and US based finance teams to ensure compliance with reporting and regulatory requirements
• Provide ad-hoc reporting, financial analysis and insights to senior management to support decision making.
• Lead or support initiatives to streamline, automate and enhance financial and operational processes.
• Identify opportunities to improve reporting efficiency and strengthen internal controls.

Qualifications Summary

Experience:

• This position requires min 5 years of relevant experience in automating finance tasks.
• Experience in the MNC and logistics industry is an advantage.

Education:

• Min Diploma in Accounting or finance

Skills:

• Strong attention to detail with the ability to maintain high level accuracy in financial data preparation and entry.
• Proficient in accounting systems and financial software; advanced skills in Microsoft Excel and other spreadsheet/analysis tools.
• Strong communication skills with the ability to interact effectively with stakeholders at all levels.
• Demonstrated ability to work independently, manage multiple priorities and meet tight deadlines.
• Analytical and problem‑solving mindset with the ability to interpret financial data and provide actionable insights.

*This role is a hybrid where it is necessary to be seated in Benoi Sector during office days.*

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a) Must have at at least 6 years post graduate hands-on experience in Lotus Domino Administration set up and maintenance;

b) Must have at least 6 years hands-on experience in setting up Windows OS and server;

c) Must have at least 6 years hands-on experience in setting up Linux OS and server;

d) Must also have working experience in applying Windows and Linux patches, and troubleshooting windows and Linux server issues:

e) Preferably with some knowledge and experience in VMWare Horizon View Virtual Desktop Administration set up and maintenance;

f) Preferably with some knowledge and experience in SharePoint Server Administration set up and maintenance

RESPONSIBILITIES:

A. Manage and Support of Domino Servers

i. Support and troubleshoot mail and server issues, such as mail routing, mail agents and other mail server related issues;

ii. Support users’ requests for creation of databases, replications, messaging (mail, SMS, Page) requests; and other similar Domino’s service requests;

iii. Assist in the monitoring and maintenance of the Domino servers to ensure availability of the services to users;

iv. Assist in the evaluation of new products and technologies to enhance or improve the integrated office systems infrastructure;

v. Assist in the provisions of statistics on Domino servers availability and other server related statistics and update of mail virus pattern files

vi. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics

B. Manage and Support of SharePoint Infrastructure (Preferably)

i. Setup and customise of several SharePoint Farm comprising of Webfront, Application and SQL servers;

ii. Support and troubleshoot of SharePoint Farm issues;

iii. Provision and support of users’ requests for creation of new web applications, site collections and related day-day SharePoint service requests;

iv. Assist in the monitoring and maintenance of the SharePoint farm servers to ensure availability of the services to users;

v. Assist in the risk management evaluation of new SharePoint version for future SharePoint upgrade plans;

vi. Assist in the provisions of statistics on SharePoint servers’ availability

vii. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics

C. Manage and Support of Virtual Desktop Infrastructure (VDI) (Preferably)

i. Setup and customise VDI clients running on VMWare’s environment;

ii. Support and troubleshoot of VMWare Horizon View Connection Server and VDI clients’ issues;

iii. Provision and support of users’ requests for creation of new VDI clients’ requests;

iv. Assist in the monitoring and maintenance of the VDI environment to ensure availability of the services to users

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a) Must have at at least 6 year post graduate hands-on experience in Lotus Domino Administration set up and maintenance;

b) Must have at least 6 year hands-on experience in setting up Windows OS and server;

c) Must have at least 6 year hands-on experience in setting up Linux OS and server;

d) Must also have working experience in applying Windows and Linux patches, and troubleshooting windows and Linux server issues:

e) Preferably with some knowledge and experience in VMWare Horizon View Virtual Desktop Administration set up and maintenance;

f) Preferably with some knowledge and experience in SharePoint Server Administration set up and maintenance

RESPONSIBILITIES:

A. Manage and Support of Domino Servers

i. Support and troubleshoot mail and server issues, such as mail routing, mail agents and other mail server related issues;

ii. Support users’ requests for creation of databases, replications, messaging (mail, SMS, Page) requests; and other similar Domino’s service requests;

iii. Assist in the monitoring and maintenance of the Domino servers to ensure availability of the services to users;

iv. Assist in the evaluation of new products and technologies to enhance or improve the integrated office systems infrastructure;

v. Assist in the provisions of statistics on Domino servers availability and other server related statistics and update of mail virus pattern files

vi. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics

B. Manage and Support of SharePoint Infrastructure (Preferably)

i. Setup and customise of several SharePoint Farm comprising of Webfront, Application and SQL servers;

ii. Support and troubleshoot of SharePoint Farm issues;

iii. Provision and support of users’ requests for creation of new web applications, site collections and related day-day SharePoint service requests;

iv. Assist in the monitoring and maintenance of the SharePoint farm servers to ensure availability of the services to users;

v. Assist in the risk management evaluation of new SharePoint version for future SharePoint upgrade plans;

vi. Assist in the provisions of statistics on SharePoint servers’ availability

vii. Coordinate with Project Teams in the analysis, presentation and management of IT operations date and statistics

C. Manage and Support of Virtual Desktop Infrastructure (VDI) (Preferably)

i. Setup and customise VDI clients running on VMWare’s environment;

ii. Support and troubleshoot of VMWare Horizon View Connection Server and VDI clients’ issues;

iii. Provision and support of users’ requests for creation of new VDI clients’ requests;

iv. Assist in the monitoring and maintenance of the VDI environment to ensure availability of the services to users

My client is a leading global hedge fund with a well-established and growing APAC presence. They are looking for a Senior FP&A Analyst to their Singapore-based team, this is a newly created headcount driven by business growth.

The Role

You'll work closely with senior management and internal business stakeholders, providing analytical support that directly informs strategic and commercial decisions.

On the FP&A side, you'll be building financial models to assess business opportunities and strategic initiatives, as well as preparing monthly and quarterly dashboards with meaningful business insights. You 'll be expected to model deal terms, evaluate financial impact, and plug into live business decisions.

The team is small and flat, offering strong visibility and plenty of room to grow.

Requirements:

• Degree in Accounting, Finance or a related discipline
• 3–5 years of relevant experience in financial services — sell side, buy side, or asset management background is a must. Candidates from consulting or M&A backgrounds are are welcome
• Strong financial modelling skills
• candidates from consulting or M&A backgrounds with heavy Excel exposure are welcome
• Proficient in Excel (pivot tables, macros, VBA) and PowerPoint, Tableau is a plus
• Sharp analytically, detail-oriented, and comfortable working in a fast-paced, high-pressure environment
• Able to engage confidently with senior stakeholders and portfolio managers

If you believe you fit the requirements forthe role, please click APPLY NOW or you can email your CV to joey.chen@ambition.com.sg

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

License Number: 10C5117

#LI-JC1

Job Summary

We are seeking a proactive Customer Relations Officer to manage client communications, coordinate deployment updates, prepare documents, and maintain records to ensure high client satisfaction in a security agency.

Responsibilities

• Respond promptly to customer inquiries and feedback via phone and email to resolve issues and provide information
• Coordinate effectively between clients and the operations team to communicate deployment updates and ensure smooth service delivery
• Prepare accurate quotations, invoices, and contracts to support client transactions and agreements
• Maintain organized records of all client communications and documentation for easy retrieval and audit purposes
• Deliver consistent client service to uphold high satisfaction and service standards
• Perform basic administrative tasks and support ad hoc duties as needed to assist the team

Preferred competencies and qualifications

• Minimum 2 years of experience in customer service or coordination roles
• Strong communication and interpersonal skills to engage with clients and internal teams clearly and professionally
• Proficiency in Microsoft Office applications to prepare documents and manage records efficiently
• Ability to multitask and work independently to manage workload and meet deadlines