Total 810 Others job vacancies

At SimplifyNext, we specialize in driving business transformation through Automation, AI, and New Gen Apps. We empower organizations by scaling automation, integrating cutting-edge AI solutions into business processes, and delivering next-generation applications.

Additionally, we support our clients in building internal capabilities through our Centre of Excellence, comprehensive training, enablement programs, and Citizen Developer initiatives to ensure sustained success. Combining deep consulting and technology expertise, we have successfully executed projects for a diverse portfolio of global and ASEAN organizations. Our hands-on experience spans strategy formulation, seamless implementation, and operational excellence, providing invaluable insights into effective practices across various environments.

We harness digital technologies including Automation, New Gen Apps Platforms, Process Mining, and AI capabilities such as Intelligent Document Processing, Text Analytics, Generative AI, and Conversational AI. We proudly partner with leading Technology Vendors such as UiPath, Blue Prism, Automation Anywhere, OutSystems, ServiceNow, Microsoft, AWS, Druid AI, and Hyperscience.

We are recognized as: - Singapore’s 100 Fastest Growing Companies 2024 by Straits Times & Statista. - High-Growth Companies Asia-Pacific 2024 by The Financial Times and Statista. - Emerging Enterprise 2023 (Finalist) by OCBC & The Business Times.

SimplifyNext is pioneering the next generation of AI-powered ServiceNow solutions. Our leadership team established the first and largest ServiceNow practice in 2012, and today we're at the forefront of ServiceNow's evolution from a workflow automation platform into an AI-first enterprise solution. Operating across Singapore, Thailand, and Malaysia, we partner with top enterprises and public sector clients to deliver transformative business solutions.

We're seeking forward-thinking ServiceNow professionals to join our innovative team as we shape the future of AI-powered ServiceNow implementations. This isn't just another ServiceNow role—it's an opportunity to work at the intersection of ServiceNow, Generative AI, Agentic AI, and hyperautomation to create enterprise-wide solutions that revolutionize how businesses operate.

The position will be tailored to match your experience level and expertise within the ServiceNow ecosystem, with clear pathways for growth from developer to consultant to architect roles.

Key Responsibilities

Responsibilities will be adjusted based on experience level and expertise

• Participate in designing and implementing advanced ServiceNow solutions that integrate with Gen AI, Agentic AI, and hyperautomation technologies
• Configure and customize core ServiceNow modules while incorporating AI-powered capabilities
• Develop AI-enhanced workflows, virtual agents, and predictive systems that elevate traditional ServiceNow implementations
• Collaborate on end-to-end business transformation projects, not just technical implementations
• Work alongside a holistic team of business process consultants, UI/UX designers, AI experts, and architects
• Contribute to creating AI-powered ITSM, Virtual Agents, and predictive workflows
• Stay at the cutting edge of ServiceNow's newest features and AI integration capabilities
• Participate in knowledge sharing and mentoring as part of our collaborative team environment

Qualifications

Required

• Experience working with ServiceNow platforms (level of experience will determine role seniority)
• ServiceNow certification or willingness to obtain certification (fully sponsored by SimplifyNext)
• Understanding of ITIL framework and IT service management processes
• Knowledge of JavaScript, HTML, and web services (depth required varies by seniority)
• Analytical mindset with a passion for innovation and emerging technologies
• Strong communication skills to bridge technical implementation with business transformation
• Interest in AI and automation technologies and their application within ServiceNow

Preferred

• Experience with or interest in AI integrations with ServiceNow
• Multiple ServiceNow certifications or specializations
• Experience with multiple ServiceNow modules and enterprise applications
• Background in business process transformation, not just technical implementation
• Understanding of Gen AI, Agentic AI, or hyperautomation concepts
• Project leadership or consulting experience

Application Support & IT Systems

• Deliver first-level support for clinical and internal systems, including troubleshooting, issue logging, and escalation
• Support system change requests, testing activities, and minor system enhancements
• Assist with system integrations, upgrades, and user access administration
• Perform data extraction, generate reports, and conduct basic data analysis
• Maintain IT hardware, systems, and related documentation

Operations & Coordination

• Provide support for daily departmental operations and service workflows
• Assist users in resolving system and process-related issues efficiently
• Coordinate with internal teams and external vendors on system-related matters
• Support procurement processes, asset tracking, and basic budgeting activities

Projects & Improvement

• Contribute to IT projects and system implementation initiatives
• Assist in KPI monitoring, tracking, and reporting
• Maintain and update standard operating procedures (SOPs) and documentation
• Participate in audit processes and ensure compliance with relevant standards

Requirements

• Diploma or Degree in IT, Healthcare, or a related field
• 2–4 years of experience in IT support, application support, or similar roles
• Hands-on experience in application or system support across any industry
• Exposure to healthcare systems is an added advantage
• Proficiency in Excel and basic data reporting
• Foundational knowledge of IT systems, networks, or integrations
• Strong problem-solving and coordination abilities
• Willingness to learn and handle both IT and operational responsibilities
• Effective communication skills to support non-technical users

To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

Requirements

• 5years & above of working experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.
• Experience in Project Management and is able to manage user expectation and deliver with in project timeline
• Experience/knowledge in Scrum /DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT / programming / system designs.
• Good understanding of SDLC.

Job Description

• Handle application system and ensure application system availability and reliability.
• Engage users on business requirements, pro-actively identify opportunities for improvement& propose technical solutions.
• Lead & perform technical design & development of custom /complex applications systems using existing / emerging platforms.
• Lead change impact analysis defines timetables / projects tasks, timeline & costs.
• Work with an offshore team to lead, manage and track development items as per defined timelines. Perform reviews on deliverables to ensure on quality
• Identify opportunities for improvements & propose technical/business solutions.
• Guide and participate in the pre-Users/QA Testing, provide User Guides/Manuals, Release Notes, Manage User Onboarding and Conduct User Trainings as necessary.

Job Requirements

• Degree in Information System /Computer Science or equivalent with at least 8 years of relevant experience in Shipping environment, API interfaces to various operation systems
• Experience in full-life cycle software development, including developing multi-tiered enterprise applications with Microsoft technologies
• Self-motivated with a proven record of working in fast paced & time-sensitive project.
• Good communication & interpersonal skills with strong problem-solving skills.

ROLESUMMARY

The IT Security Officer is responsible for ensuring the security, integrity, and compliance of enterprise IT systems and data. The role focuses on implementing security controls, monitoring threats, managing risks, and ensuring adherence to regulatory and governance standards in mission-critical and regulated environments.

KEYRESPONSIBILITIES

· Implement and manageenterprise security controls across infrastructure, applications, and networks.

· Monitor security events,logs, and alerts; identify and respond to potential threats and incidents.

·  Conduct vulnerabilityassessments, risk analysis, and security reviews.

· Manage identity and accesscontrols, including user provisioning and privileged access.

· Ensure timely patching,system hardening, and remediation of security vulnerabilities.

· Develop and enforce securitypolicies, standards, and procedures.

· Support incident response,investigation, and root cause analysis (RCA).

· Ensure compliance withregulatory, audit, and governance requirements.

· Collaborate withinfrastructure, network, and application teams to embed security bestpractices.

· Conduct security awarenessand advisory for internal teams.

· Maintain securitydocumentation, reports, and audit artifacts.

· Support third-party/vendorsecurity assessments and risk management.

TECHNICALSKILLS & TOOLS

· Security Domains: Networksecurity, application security, endpoint security, IAM

· Tools: SIEM (Splunk,QRadar), EDR/XDR, vulnerability scanners (Nessus, Qualys)

· Access Management: ActiveDirectory, Azure AD, IAM tools

· Cloud Security: AWS/Azuresecurity services, cloud posture management

·  Networking & Systems: Firewalls, VPNs, Linux/Windows security fundamentals

·  Standards & Frameworks: ISO 27001, NIST, CIS Benchmarks

SECURITY& COMPLIANCE

· Ensure implementation ofsecurity controls aligned with ISO 27001, NIST, and CIS.

· Perform audits, riskassessments, and compliance reporting.

· Support incident managementand regulatory requirements.

· Ensure data protection andsecure handling of sensitive information.

QUALIFICATIONS& EXPERIENCE

· Degree in IT, Cybersecurity,Computer Science, or related field.

· 4–8 years of experience inIT security or cybersecurity roles.

· Experience in enterprise orregulated environments preferred.

· Strong analytical, incidentresponse, and communication skills.

PREFERRED(GOOD TO HAVE)

· Certifications such asCISSP, CISM, CEH, or equivalent.

· Experience with Security Operations Center (SOC) environments.

· Exposure to Zero Trust architecture and cloud security practices.

· Experience in government or compliance-driven projects.

COMPANY DESCRIPTION

Who we are

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

Leadership & Team Management

• Lead, mentor and manage the nearshore engineering team, fostering a culture of excellence, accountability and continuous growth.
• Conduct performance reviews, provide constructive feedback, and create individual development plans.
• Evaluate and enhance development workflows to improve efficiency and quality.

Data Platform Ownership

• Own and manage the data platform on Azure, including data ingestion, cleansing, transformation, and consumption.
• Provide guidance on software architecture, design, and technical decision-making.
• Act as the Data Protection Officer (DPO) to ensure all solutions and processes meet stringent data protection requirements.

Delivery & Project Management

• Lead solution design and implementation, and contribute directly to development through coding, reviews, and troubleshooting, especially for critical or time-sensitive items.
• Plan, execute, and oversee software development projects, ensuring alignment with company objectives and deadlines.
• Define project scope, prioritize tasks, allocate resources, and manage risks.
• Monitor progress and performance metrics to ensure timely and high-quality delivery.
• Troubleshoot and resolve complex technical issues as they arise.

Strategic Partnership

• Partner closely with business stakeholders to understand real needs, simplify processes, and drive innovation using modern technology and automation.
• Stay updated on emerging technologies and recommend their adoption when beneficial.
• Provide additional adhoc tasks as assigned by the Reporting Officer.

• Bachelor's degree in information technology, Computer Science, Software Engineering, or a related field.
• Minimum 5 years of software development experience, with at least 2 years in managing a team.
• Proficiency in relevant programming languages (e.g., Python, Java, Power Automate) and frameworks.
• Strong understanding of software development methodologies, such as Microsoft Azure, WordPress, Node.js, and AI tools (Copilot, Power Automate).
• Ability to manage multiple priorities in a fast-paced environment.
• Experience managing cross-functional teams and collaborating across departments.
• Passion for technology and a commitment to fostering a collaborative and inclusive workplace.
• Problem-solving skills and attention to detail.
• Strong communication and leadership abilities.
• Willingness and ability to travel from time to time to engage with our nearshore team.

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Identification, maintenance and replacement of electronic equipment and computers.
• Liaise with government agency on return and collection of faulty or repairedequipment.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1 year of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

jensenfang@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

ROLESUMMARY

The IT Infrastructure Engineer is responsible for designing, implementing, and maintaining enterprise IT infrastructure, ensuring high availability, performance, and security across on-premises and cloud environments. The role focuses on infrastructure operations, system reliability, and compliance within mission-critical and regulated environments.

KEYRESPONSIBILITIES

· Design, deploy, and maintain IT infrastructure including servers, storage, networks, and virtualization platforms.

· Manage and monitor infrastructure performance, availability, and capacity.

· Administer operating systems, servers, and enterprise systems across environments.

· Implement and support cloud and hybrid infrastructure solutions.

· Configure and maintain network components including LAN/WAN, VPNs, firewalls, and load balancers.

· Ensure high availability(HA), backup, and disaster recovery (DR) mechanisms are in place and tested.

· Perform system patching, upgrades, and lifecycle management.

· Troubleshoot infrastructure issues and provide L2/L3 support.

· Automate infrastructure provisioning and management using scripting and IaC tools.

· Collaborate with security, DevOps, and application teams for system integration.

· Maintain infrastructure documentation, diagrams, and standard procedures.

· Ensure adherence to SLAs, operational processes, and governance standards.

TECHNICALSKILLS & TOOLS

· Infrastructure: Servers, storage (SAN/NAS), virtualization (VMware, Hyper-V)

· Operating Systems: Windows Server, Linux/Unix

· Cloud: AWS, Azure, Google Cloud (IaaS/PaaS)

· Networking: TCP/IP, DNS,DHCP, VPN, firewalls, load balancers

·  Automation & DevOps: Terraform, Ansible, PowerShell, Bash

· Monitoring: Nagios, Zabbix, Prometheus, Grafana

· Containers (Basic): Docker, Kubernetes

SECURITY& COMPLIANCE

· Implement infrastructure security controls (hardening, patching, access control).

· Ensure compliance with ISO27001, NIST/CIS, and organizational policies.

· Monitor systems for vulnerabilities and support remediation activities.

· Participate in audits and ensure secure infrastructure operations.

QUALIFICATIONS& EXPERIENCE

· Degree/Diploma in Computer Science, IT, or related field.

· 4–8 years of experience in IT infrastructure or system engineering.

· Experience in enterprise or regulated environments preferred.

· Strong troubleshooting, analytical, and communication skills.

PREFERRED(GOOD TO HAVE)

· Certifications such as VMware (VCP), Microsoft, AWS, or Azure.

· Experience with hybrid cloud and infrastructure modernization.

· Exposure to Zero Trust architecture and network security practices.

· Experience in automation-driven infrastructure environments.

Industry: Computer Printer Manufacturing
Location: Alexandra Road
Basic + Allowance + AWS + VB

Responsibilities: 

• Design, deploy, and maintain digital solutions that meet regional business needs. Ensure seamless integration of new technologies with existing systems.
• Develop and maintain web-based applications using .NET, C#, HTML, CSS, JavaScript, and Python. Support API integrations and ensure secure, scalable architecture.
• Lead regional IT projects from planning to execution, ensuring timely delivery and compliance with global standards. Monitor progress, manage risks, and report to stakeholders.
• Work closely with business units, global IT teams, and vendors to identify requirements and deliver solutions. Act as the regional point of contact for digital initiatives.
• Identify opportunities for process automation and digitalization. Evaluate emerging technologies and recommend adoption strategies.
• Provide technical support for digital tools and platforms. Conduct training sessions for end-users to ensure effective use of solutions.
• Ensure all solutions adhere to cybersecurity, data privacy, and compliance standards.

Requirements: 

• 5+ years in IT roles with a focus on digital solutions, system integration, or IT project management, regional or multi-country experience preferred
• Bachelors degree in Information Technology, Computer Science, or related field
• ITIL, PMP, or relevant cloud/web development certifications are a plus
• Strong knowledge of web development frameworks (.NET, C#, ASP.NET) and front-end technologies (HTML, CSS, JavaScript)
• Familiarity with APIs, cloud platforms (Azure, AWS), ERP systems, and automation technologies
• Understanding of database management (SQL Server, Oracle)
• Excellent communication and stakeholder management skills
• Strong problem-solving and analytical abilities
• Ability to work independently and manage multiple priorities
• Proactive in researching and proposing solutions

JOBID: 3WW88758

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please send your updated cv to josie.cha@peopleprofilers.com

We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756
EA Personnel: Cha Zi Jing Josie
EA Registration Number: R24124843

As SiemensOPCenter execution Pharma (Simatic IT eBR) Functional consultant youwill be assessing the requirements, interacting with the Business SMEs/ KeyUsers to gather the requirements. Working with MES engineers to Design,Configure and test the system. Will also be involved in creating all thenecessary documents including URS, FRS, Design Specs, Test Scripts etc. You will also be leading a team and assigning the work to the team.
Responsibilites:

• Understand the Manufacturing process
• Design PIs as per the site requirements
• Identify common process across manufacturing sites andDesign Global PIs that can be used across sites
• Validation of PIs
• Creation of documents as required for the above activities

Requirements:

• Core Technical Skills: Proven experience with Siemens Opcenter EXPH (formerly SIMATIC IT eBR), specifically PI Management, PI Process, and Weigh & Dispense modules.
• Technical Proficiencies: Oracle DB, .NET, C#, VB.NET, SQL, and MS SSRS.
• Functional Expertise: Deep knowledge of ISA-88, cGMP, and pharmaceutical manufacturing.

Role Overview:
We are seeking a Presales Consultant (Airport Solutions) to support our client's sales team and work closely with account teams and clients and play a key project/program role in any consulting engagement in area/s of expertise to drive consultative-led business development and provide focused consultancy offers to customers. We are looking for someone who has a leadership role in the pre-sales and delivery activities with consulting and partner teams to generate business consultancy revenues.

Key Responsibilities:

• You work with customers across all management levels of airports, to understand their strategic plans, business goals, catalogue the as-is processes, structure, and systems, plan the desired to-be, and develop the transformation plan.
• You develop deliverables of a quality that customers eagerly pay for and involve in their strategic planning initiatives including Airport IT Master Plans, Digital Transformation Strategies, Airline Strategic Plans, Passenger and Operational Processing optimization and business process change strategies.
• You have a pedigree that proves your domain expertise. You directly deliver or work as part of a team to build trusted relationships with customers, demonstrate domain expertise, demonstrate technical credibility, and provide previously unknown insights to the customer.
• You provide high level functional specifications to customers that need to be guided and assisted in understanding what is required to be, to achieve both business and operational success. You help customers understand what processes and services are aligned to help them accomplish their objectives.
• You are commercially astute, understand airport and airline business models, you build business cases, including cost-benefit, and detailed risk-reward analysis for customers. You provide discovery assessments, business reviews, and provide the key findings and recommendations to optimize the customers business. You develop the material to facilitate interviews and workshops and manage the process required to deliver the required outcomes.
• You enjoy and are constantly learning about industry trends and technology, synthetizing market opportunities, and communicating those to management and customers.
• You interface with central functions including, but not limited to, product, pricing, business development, training, delivery, operations, and senior management to share market insights, understanding customer needs and requirements, along with delivering feedback on services, quality and price positioning.
• You work with product teams to build product and process related consulting required to provide the most value to the customers, including training, health checks, and business process change.
• You will contribute to the development of regional and global partnerships, evaluating offerings, and developing repeatable process frameworks to deliver value add, profitable services to customers.
• You are comfortable being part of guiding, leading and developing high value, time critical opportunities.
• You enjoy sharing your craft and mentoring colleagues at all levels.
• You lead execution with minimal guidance, are creative in developing new solutions to problems, and work well in teams while being results oriented for the customer.

Requirements:

• Broad knowledge of the air transport industry (Airport Ops, Passenger Processing, IT infrastructure, financial operations).
• Track record of success with passion for air transport;
• Solid 5+ years of experienced working with airports, airlines, and ground handlers to define personas and business needs.
• Business related and / or IT related degree required.
• Postgraduate studies in Business, Finance or Technology highly desirable.
• Deep Project and Program Management experience in the ATI
• Skilled leader with experience in team management, matrix organizations, and stakeholder influence at all levels.
• Good collaboration, facilitation, and engagement skills; comfortable in industry and commercial discussions with customers.
• Ability to align technology with customer goals, guide product teams, and shape architecture and operations to deliver business value.
• Experienced in market and competitive analysis, performance evaluation, and best practices benchmarking..
• Self-driven, inquisitive, and quick to learn autonomously.
• Customer- and impact-focused; driven to help others and deliver value.
• Innovative problem solver who suggests improvements and new ideas.

We are seeking a creative and user-focused designer to craft engaging experiences across web, mobile, and print platforms. You will collaborate closely with project stakeholders to understand user needs, business objectives, and design requirements, and conduct user research to deliver actionable insights that inform intuitive, impactful design solutions.

Responsibilities:

• Collaborate with project managers, clients, and development teams to understand user needs, business objectives, and design requirements.
• Create user flows, wireframes, prototypes, and high-fidelity designs for websites, mobile apps, and posters.
• Present design solutions to internal teams, stakeholders, and management.
• Identify user pain points and propose research initiatives to gather insights (usability testing, surveys, interviews).
• Translate research findings into strategic, user-centered design recommendations.
• Work with cross-functional teams to ensure design feasibility and alignment with business objectives.
• Ensure designs are visually appealing, intuitive, and consistent with brand and design system guidelines.
• Collaborate with frontend developers to implement designs accurately.
• Participate in front-end development (training provided).

Requirements:

• Strong portfolio showcasing visual design, user-centered thinking, research, and analytical skills.
• Proficient in design tools like Figma or similar.
• Experienced in requirement gathering via workshops, interviews, and research.
• Knowledge of user research methodologies and usability testing.
• Ability to communicate ideas through storytelling, storyboards, mood boards, flowcharts, and presentations.
• Excellent verbal, written, and visual communication skills; strong collaboration abilities.
• High attention to detail; ensures designs adhere to system and brand guidelines.
• Ability to manage multiple projects in a fast-paced environment.
• Good business acumen; understands and contributes to business goals.
• Familiarity with Agile/Scrum, project management, and front-end development is a plus.

Working location: AMK, Science Park, Bukit Merah

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.
Only shortlisted candidates will be notified.

• Up till $3,000 basic + Allowances + Commission + Incentive and Bonus
• Client-facing role
• Strong SME Financing Positioning
• Established & Credible Brand (Since 1981)
• Strong Earning Potential

Our Client, a market-leading integrated solutions provider, is inviting qualified candidates to fill the position as Relationship Manager.

RESPONSIBILITIES:

• Identify, target and onboard clients in the IT / Construction / General sectors with business loan or equipment financing requirements.
• Generate leads through networking, cold calling, referrals and site visits.
• Conduct detailed needs analysis to match financial products to client needs.
• Maintain and grow a pipeline of qualified opportunities and achieving monthly loan disbursal targets.
• Work closely with credit and risk teams to ensure smooth loan processing and client satisfaction.
• Ensure all documentation, customer due diligence and KYC norms are followed as per regulatory and company guidelines.
• Build long-term relationships with business owners or decision-makers.
• Stay updated on industry trends, competitor offerings and lending norms.
• Track client lifecycle events (e.g. new project, merger, expansion plans) for upselling opportunities.

REQUIREMENTS:

• Diploma / Bachelor’s Degree in Business and Finance
• 2–4 years of sales experience
• Proven experience in dealing with clients in the IT / Construction / General industry
• On-the-job training will be provided
• Excellent communication and negotiation skills
• Result-oriented with the ability to work independently and in teams

OTHER INFORMATION:

• Location: Bukit Batok
• Working Days/Hours: 5 days/Officehours, 8.30am – 5.30pm
• Salary: Up till $3,000 basic + allowances + commission + incentive and bonus (salary will commensurate according to experience & qualifications)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

• Responsible for driving the regional adoption and execution of innovative digital technologies, ensuring they align with business objectives and support overall digital transformation.
• Works closely with cross-functional teams, oversees regional initiatives, and provides technical leadership across digital platforms and tools.
• Designs, deploys, and supports digital solutions tailored to regional business requirements.
• Ensures new technologies integrate smoothly with existing systems and infrastructure.
• Builds and maintains web-based applications using .NET, C#, HTML, CSS, JavaScript, Python, and related technologies.
• Supports API integrations while ensuring secure, scalable, and efficient system architecture.
• Leads regional IT initiatives from planning through execution, ensuring alignment with global standards and timely delivery.
• Tracks project milestones, manages risks, and provides clear progress updates to stakeholders.
• Partners with business units, global IT teams, and external vendors to capture requirements and deliver effective solutions.
• Serves as the regional liaison for digital projects and support activities.
• Identifies opportunities to automate processes and enhance digital workflows.
• Assesses emerging technologies and recommends suitable adoption strategies.
• Delivers technical support for digital systems, platforms, and tools.
• Conducts user training sessions to drive adoption and maximize solution effectiveness.
• Ensures all implemented solutions meet cybersecurity, data protection, and regulatory compliance requirements.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related discipline.
• Relevant certifications such as ITIL, PMP, or cloud/web development credentials.
• Proficient in web development frameworks such as .NET, C#, ASP.NET, as well as HTML, CSS, and JavaScript.
• Experience in OutSystems
• Experienced with APIs, cloud platforms (Azure, AWS), ERP environments, and automation technologies.
• Strong foundation in database management, including SQL Server and Oracle.
• Excellent communication skills and proven ability to manage diverse stakeholders.
• Strong analytical and problem-solving capabilities.
• Able to work independently and manage multiple tasks simultaneously.
• Proactive in researching, evaluating, and proposing technology solutions.
• Minimum of 5 years’ experience in IT, focusing on digital solutions, integration, or IT project management.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Commodities Metals Reporting Analyst, you will be at the heart of daily market activity for steel raw materials across Asia. Your day-to-day responsibilities will involve gathering critical price information directly from key players in the industry, conducting rigorous assessments using tried-and-tested methodologies, and producing high-quality written content that informs decision-makers worldwide. You will thrive by building lasting relationships with sources throughout the region while collaborating with an international team dedicated to excellence. Success in this role comes from your ability to synthesise complex data into actionable insights, maintain unwavering attention to detail under tight deadlines, and contribute positively to both local and global initiatives aimed at enhancing market transparency.

• Gather and verify price information daily from primary market participants across the Asian steel raw materials sector, ensuring accuracy and reliability in all reporting activities.
• Conduct thorough assessments of market prices using established methodologies while actively contributing ideas for their ongoing development and improvement.
• Write insightful market commentaries, news stories, and in-depth analysis pieces that translate complex market movements into clear, accessible content for a wide audience.
• Engage regularly with industry stakeholders to build strong source relationships, fostering trust and open communication that enhances the quality of market intelligence gathered.
• Collaborate closely with colleagues both locally in Singapore and as part of a wider global team to share insights, align on best practices, and deliver cohesive coverage across multiple commodity markets.
• Take ownership of specific commodity markets by monitoring trends, identifying emerging opportunities or risks, and flagging significant changes internally for further action.
• Present findings through written reports as well as digital media presentations, adapting your communication style to suit different audiences and platforms.
• Maintain meticulous records of price assessments and methodology updates to ensure transparency and consistency in all published data.
• Actively participate in internal discussions regarding market developments, offering thoughtful input based on your research and interactions with market participants.
• Support the ongoing evolution of pricing mechanisms by staying informed about regulatory changes and technological advancements impacting the industry.

What you bring:

To excel as a Commodities Metals Reporting Analyst, you will bring proven experience from previous roles focused on metals or broader commodity markets where you have honed your analytical acumen. Your background should reflect not only technical proficiency but also an ability to communicate clearly across cultures—skills that are invaluable when building trusted relationships with both internal colleagues and external sources.

• Demonstrated experience—at least three years—in metals or commodity markets within either reporting or analytical roles, showcasing your familiarity with industry dynamics.
• Exceptional communication skills that enable you to translate technical or complex information into clear narratives suitable for various audiences.
• Critical thinking abilities paired with initiative-taking behaviour ensure you can identify trends early and respond thoughtfully to emerging challenges or opportunities.
• Meticulous attention to detail when handling data ensures accuracy in all aspects of price assessment and reporting activities.
• A conscientious approach to using Excel for data management tasks supports efficient workflow processes within the team environment.
• Genuine enthusiasm for taking responsibility over specific commodity markets—both informationally and relationally—demonstrates your commitment to becoming an expert resource.
• Resilience under pressure allows you to consistently produce timely content even when faced with fast-moving developments or tight deadlines.
• A collaborative mindset that values knowledge sharing contributes positively towards collective success within a supportive organisational culture.

What sets this company apart:

This organisation stands out as a global leader in market intelligence thanks to its unwavering commitment to integrity, transparency, and professional development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As an Equity Settlements Analyst based in Singapore, you will play a pivotal role in ensuring the smooth execution of equity security settlements across multiple APAC markets. Your daily responsibilities will involve overseeing complex cross-border transactions, managing exceptions, performing trade pre-matching activities, and maintaining accurate inventory records. You will also be responsible for following up on failed trades, conducting reconciliations of both stock and cash accounts, and liaising closely with internal colleagues as well as external partners such as clients and custodians.

• Oversee day-to-day support for the APAC equity settlement team by managing settlement activities across various business streams such as Securities Borrowing and Lending, Proprietary Trading, and Agency services.
• Perform cross-border settlements efficiently in Emerging Asia markets as well as New Zealand and Australia while ensuring compliance with local regulations and market practices.
• Manage exception queues diligently to ensure all valid trades are released promptly to custodians for timely settlement.
• Take responsibility for inventory management by monitoring stock positions and ensuring accurate record-keeping at all times.
• Conduct thorough pre-matching of trades prior to value date to minimise settlement risk and ensure smooth transaction processing.
• Follow up proactively on failed trades by investigating root causes and resolving outstanding settlement items in a timely manner.
• Liaise effectively with internal teams, external clients, and local custodians to facilitate seamless communication throughout the settlement process.
• Perform regular reconciliations of stock and cash accounts to identify discrepancies early and maintain data integrity.
• Investigate breaking items methodically by collaborating with relevant stakeholders until full resolution is achieved.
• Contribute actively to process improvements by participating in initiatives aimed at enhancing tools, technology, and ways of working.

What you bring:

To excel as an Equity Settlements Analyst, you will bring proven experience from previous roles involving securities operations or equity settlements within reputable financial institutions. Your familiarity with APAC market practices—especially those relating to cross-border transactions—will be invaluable as you navigate complex settlement scenarios. In addition to technical proficiency with trade matching systems or reconciliation tools, your success will depend on your ability to collaborate effectively within diverse teams while maintaining clear lines of communication with both internal stakeholders and external partners.

• Demonstrated experience in equity settlements or securities operations within financial services or banking environments is highly desirable for this position.
• A solid understanding of cross-border settlement processes in APAC markets including Emerging Asia, New Zealand, or Australia is essential for success in this role.
• Proficiency in managing exception queues with meticulous attention to detail ensures that all valid trades are processed accurately and efficiently.
• Strong skills in inventory management allow you to monitor stock positions effectively while maintaining comprehensive records at all times.
• Experience conducting trade pre-matching prior to value date helps reduce settlement risk and supports seamless transaction flows.
• Excellent problem-solving abilities enable you to investigate failed trades thoroughly and resolve outstanding settlement issues promptly.
• Outstanding interpersonal communication skills are required for effective liaison with internal teams, external clients, and local custodians throughout the settlement lifecycle.
• A proven track record in performing reconciliations of stock and cash accounts demonstrates your commitment to accuracy and data integrity.
• The ability to investigate breaking items collaboratively ensures that discrepancies are addressed quickly through teamwork rather than individual effort.
• A willingness to participate actively in process improvement initiatives reflects your openness to learning new tools or technologies that benefit both clients and colleagues.

What sets this company apart:

This organisation stands out as a leader in global finance thanks to its unwavering commitment to nurturing talent within an inclusive culture that celebrates diversity of thought. Employees benefit from access to world-class training programmes designed around their individual career aspirations while enjoying flexible working opportunities tailored for work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Summary

Analyse and optimise business operations to enhance efficiency and cost-effectiveness. Manage wholesale order processing, inventory monitoring, and logistics coordination while preparing reports and liaising with suppliers and customers to ensure seamless operations.

Responsibilities

• Analyse business operations to identify improvement opportunities that enhance workflow efficiency and reduce costs
• Coordinate wholesale operations by managing order processing and fulfilment to meet customer demand
• Monitor inventory levels and support demand planning to maintain optimal stock availability
• Prepare operational reports and analyse sales and performance data to inform management decisions
• Liaise with suppliers and customers to facilitate smooth communication and resolve operational issues
• Support logistics coordination and supply chain processes to ensure timely delivery and resource allocation
• Assist management in implementing process improvements to optimise overall operational performance

Required competencies and certifications

• Bachelor’s Degree in Business, Economics, or a related field
• Minimum 5 years of experience in operations, administration, or data analysis
• Proficiency in Microsoft Excel, with a focus on data analysis

Preferred competencies and qualifications

• Experience in supply chain or wholesale operations
• Strong analytical and problem-solving skills applied to business operations
• Effective communication and organisational abilities to coordinate cross-functional tasks

• Execute KYC checks and manage end-to-end customer onboarding in accordance with applicable regulatory standards
• Carry out AML screening, sanctions checks, and thorough due diligence on both new and existing clients
• Identify, review, and investigate alerts flagged for suspicious activity or potential financial crime
• Actively contribute to anti-fraud programmes and monitor transactional data for anomalies and unusual patterns
• Maintain meticulous records and ensure full documentation of all compliance checks and outcomes
• Collaborate with internal teams across business functions to resolve onboarding queries and compliance escalations
• Keep abreast of evolving regulatory requirements and ensure alignment with internal policies and procedures

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Are you a tech-savvy, ambitious individual looking to kickstart your career in the dynamic world of financial markets? Join Tradition, a global leader in interdealer broking, and be part of our Middle Office team in Singapore!

What You'll Do

In Middle Office Operations you'll be at the heart of our market operations supporting our market leading brokers.

 Dive into the fast-paced world of trading, partnering with our brokers to support their clients.

 Master cutting-edge trading systems and become a pro at trade capture, validation and execution.

 Collaborate with global teams to solve real-world puzzles in the moment and be part of the magic sauce that makes Tradition the #1.

Job Responsibilities

Trade Support & Monitoring

• Ensure accurate capture and booking of trades in internal systems

• Monitor and validate trade details (currency pair, notional, rate, value date, etc.)

• Resolve trade discrepancies with counterparties or the front office

• Perform trade reconciliation and manage co broking trades

• Handle internal and external email queries

• Assist brokers with trade related issues

• Any other ad-hoc duties required by the organisation

 Client Service & Documentation

• Support client onboarding, including KYC documentation

• Respond to client queries and prepare trade confirmations

• Maintain operational relationships with brokers and counterparties

Process & Control Management

• Maintain robust process controls to prevent errors and ensure compliance

• Support internal audits and regulatory reviews

• Drive continuous improvements to enhance operational efficiency and reduce risk

Who We're Looking For

• Fresh graduates or early career professionals with a passion for the intense and globally impacting markets.

• Strong team player who thrives in collaborative environments, yet equally effective working independently

• Highly self-motivated, adaptable, and driven to achieve results

• Proven ability to manage multiple tasks and projects simultaneously in a fast-paced setting

Skills and Competencies

• 8+ years of experience in an analytical, research, or risk management role; financial markets experience preferred, though strong analytical backgrounds from other industries considered
• Strong understanding of the Indian and ASEAN banking sectors, including regulatory environments, ESG considerations and emerging credit topics such as digital finance and private credit
• Demonstrates strong analytical, problem-solving, and presentation skills
• Excellent written and verbal communication skills, with the ability to clearly articulate complex analytical and strategic issues to diverse audiences
• Proficiency in English required
• Strong organizational and project management skills, with the ability to multitask and meet tight deadlines
• Ability to work collaboratively with global analyst teams and support the training and development of junior colleagues
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for applying AI tools to improve processes and drive efficiency

Education

• Graduate / second-level degree (e.g. MBA, Master's) required or equivalent strong academic background

Responsibilities

• Report to the Associate Managing Director for Moody’s Financial Institutions Ratings, based in Singapore
• Manage a portfolio of high-profile Indian and ASEAN financial institutions, including banks, securities firms, and finance companies
• Oversee all aspects of the ratings process, including monitoring company, industry, and regulatory developments; executing timely ratings actions; and producing high-quality, impactful research
• Communicate credit views clearly and effectively to internal and external stakeholders
• Engage with rated issuers, intermediaries, and investors; represent Moody’s at internal and external conferences; interact with investors and media, including broadcast interviews, to enhance Moody’s market relevance
• Collaborate with Moody’s Global Financial Institutions teams to uphold ratings quality, foster critical thinking and healthy skepticism, and proactively manage the credit portfolio
• Contribute to the continuous enhancement of processes that strengthen Moody’s ratings franchise and relevance
• Deliver timely, insightful, and relevant credit commentary with strong written and verbal presentation skills

About the Team

The Financial Institutions Group is responsible for delivering high‑quality credit ratings and research across the financial sector, including banks, non‑bank financial institutions, insurers, securities firms, funds, and asset managers. The team is focused on enhancing market transparency, supporting informed investor decision‑making, and strengthening our position as a trusted source of credit insight.

By joining the team, you will work on high‑impact areas such as fund finance and asset management, while contributing to the adoption of AI‑enabled tools that enhance analytical rigor and drive efficiency across our ratings operations.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Systems Analyst

This is a fixed term contract role. The engagement is till 2nd November 2028

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• At least 5 years of working experience as a Systems Analyst
• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Compensation Reporting & Validation

• Review, validate, and maintain a suite of distribution reports, including production tracking and compensation reports, ensuring alignment with established business rules and standards.
• Manage end-to-end compensation validation activities, ensuring all processes are executed accurately and within defined timelines.

Data Analysis & Business Insights

• Analyse compensation and production data to identify patterns, anomalies, and trends that support operational decisions and strategic planning.
• Translate business requirements and stakeholder requests into structured data analyses and clear visual presentations.

Operational Continuity

• Identify and troubleshoot compensation discrepancies or processing issues, providing timely interim solutions to minimise business disruption.
• Support the continuous improvement of compensation workflows in line with evolving business and regulatory requirements.

Requirements

• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc
• 4+ years in data analytics, business Analysis and finance operations preferably in financial/Insurance industry in Singapore
• Familiarity with database, cloud, and various FP&A tools
• Degree in Finance/Statistics/Mathematics/Economic

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

• Deliver data centre operations support across multiple data centres

• Respond to all alarms/alerts set in Data Center Infrastructure Management (DCIM), Server Automation Operations System (SAOS), CCTV, Access Control Systems (ACS), and other functions (EHS, Security, etc),

• Provide deep understanding and intelligence of the criticality and impact of the incidents to the resolver groups.

• Ensure detailed records of alarm handling activities, including actions taken, resolutions in ticketing tools and file incident reports.

• Be available to coordinate as an incident commander in event of an issue.

• Support program managers and facilitate project deliverables, improve overall operational and engineering initiatives.

• Conduct root cause analysis (RCA) to determine recurring problems to their source.

• Employ in-depth questioning and analysis techniques such as five whys to determine the underlying cause of the incident or problem.

• Handle ticketing system

• Perform duties in compliance with SOP.

Requirements:

• Diploma/Degree in Information Technology.

• 2 years+ experience in command center, service center, or similar 24x7 operations center environment

• Ability to quickly triage multiple incidents and assign the right priority based on risk and confidence levels

• Knowledge of technical elements associated with systems such as IP Networks, DC Environment and Server Health.

• Outstanding verbal and written communication skills required, work with minimal direction, meeting goals, attention to details and an eye for continuous improvements

• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.

• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure.

• Provide Level 1 end-user support for Windows endpoints, peripherals, and standard applications.
• Coordinate onboarding/offboarding activities, including Windows laptop issuance and asset tracking.
• Prepare user accounts and devices for new hires in collaboration with L2 support (accounts, access, PC readiness).
• Deploy and replace PCs site-wide according to provided instructions, schedules, and floor plans.
• Perform Windows 11 imaging/cloning, configuration, and handover to users.
• Execute daily IT operational tasks in compliance with established IT controls, security policies, and procedures.
• Assist the AST IT team during end-user application rollouts, deployments, and implementation activities.
• Escalate incidents and requests to L2/L3 appropriately, with proper documentation.

Knowledge & Requirements

• Hands-on experience with Microsoft Intune and Entra ID (user and device management).
• Working knowledge of Windows AD and hybrid AD environments.
• Experience with Windows 11 imaging, deployment, and endpoint configuration.
• Practical understanding of basic cybersecurity concepts (endpoint security, access control, data protection).
• Solid L1 troubleshooting skills for PCs, OS, and common enterprise applications.
• Ability to follow SOPs, work independently on operational tasks, and coordinate effectively with internal IT teams.