Roles & Responsibilities

JOB DESCRIPTION

1) Ensure good customer experience, satisfaction and customer loyalty.

2) Ensure the smooth running of the shop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5) Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1) Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5) Positive attitude with a strong sense of communication with customer.

Job Description & Requirements

• Oversee daily accounting functions, including accounts payable/receivable, bank reconciliations, bookkeeping, and financial reporting.
• Prepare and maintain Management Accounts and Financial Statements, ensuring compliance with statutory requirements.
• Handle office administration duties, such as procurement, vendor management, office supplies, and general support for a small team.
• Assist in tax filing and liaise with tax service providers to ensure compliance with Singapore and overseas tax regulations.
• Support investment-related activities, including maintaining records for public equities and real estate transactions.
• Coordinate trade executions with private and retail bankers and assist in monitoring investment performance.
• Prepare reports and presentations on financial data, investments, and operational matters.
• Provide support for ad-hoc projects and take on additional responsibilities as needed in a dynamic family office environment.

Requirements:

• Degree in Accounting, Finance, Business Administration, or a related field.
• 4 years of relevant experience in accounting, office administration, or investment operations.
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint) for financial reporting and analysis.
• Highly adaptable, proactive, and able to multitask in a small team where job scope may evolve.
• Strong organizational and problem-solving skills, with attention to detail.
• Excellent communication skills and ability to liaise with external stakeholders (e.g., banks, tax providers, vendors).
• Able to work long shift / work on Weekends or Public Holidays if required.

About EMA Travel

EMA Travel is EMAGlobal’s new B2B travel concierge platform, integrating corporate travel booking with EMA’s existing medical assistance, security response, and JourneyShield insurance infrastructure. We serve corporate clients, premium travelers, and institutional accounts who need more than a ticket — they need a protected journey.

This is a founding operational hire. You will build and own the travel agency operating engine that allows Chiron to scale, while EMA’s 24/7 assistance centres in Malaysia handle medical and security case operations.

The Role

We are looking for an experienced Travel Agency Operations Manager to lead day-to-day booking operations, vendor relationships, and service delivery for EMA's corporate and premium clients.

This is not a call centre or case management role — those functions sit with EMA’s existing assistance centres in Malaysia. This role is focused on the travel agency side of the business: ticketing, GDS operations, supplier relationships, booking quality, and client servicing standards.

You will be the operational back bone that turns EMA Travel from a concept into a functioning, professional travel agency — and you’ll work closely with the founder to shape processes from day one.

Key Responsibilities

Travel Agency Operations

•    Own end-to-end booking operations: flights, hotels, ground transport, and ancillary services

•    Manage GDS systems and ticketing infrastructure (e.g. Amadeus, Sabre, or Galileo)

•    Ensure booking accuracy, fare optimisation, and adherence to corporate travel policies

•    Establish and maintain SOPs for booking, rebooking, cancellations, and refunds

Vendor& Supplier Management

•    Negotiate and manage relationships with airlines, hotels, ground transport providers, and consolidators

•    Source competitive net fares and corporate rates to protect margin

•    Manage relationships with the GDS provider and any travel technology vendors

Client Service Delivery

•    Define and uphold service standards for corporate and premium clients

•    Act as the operational escalation point for booking-related client issues

•    Work with the founder on onboarding new corporate accounts operationally (travel policies, billing setup, reporting)

Cross-Functional Coordination with EMA Malaysia Assistance Centres

•    Build the operating handoff between travel bookings and EMA’s 24/7 assistance/case management teams in Malaysia

•    Ensure Journey Shield insurance is correctly attached and documented on every booking

•    Define clear escalation protocols for when a travel disruption becomes a medical or security case

Process& Systems Build

•    Design booking workflows, quality controls, and reporting dashboards from scratch

•    Recommend and help implement any travel booking tools or platforms needed to scale

•    Track key operational metrics: booking volume, insurance attachment rate, error rates, turnaround times

Compliance& Licensing

•    Ensure the agency operates in compliance with IATA/travel agency licensing requirements

•    Maintain accurate financial and booking records for audit and reporting purposes

Requirements

Essential

•    Minimum 5+ years’ experience in travel agency operations, with demonstrated experience managing a travel agency or a travel agency operations team (not just working within one)

•    Strong working knowledge of GDS systems (Amadeus, Sabre, Galileo, or equivalent)

•    Proven experience managing airline, hotel, and ground transport supplier relationships

•    Experience with corporate/B2B travel accounts, not purely leisure/retail

•    Strong understanding of travel agency licensing, IATA accreditation, and ticketing compliance

•    Comfortable operating in a lean, founder- led start up environment — building processes from scratch rather than inheriting them

Preferred

•    Experience integrating travel insurance products into booking workflows

•    Prior exposure to corporate duty-of-care, travel risk management, or medical/security assistance services

•    Experience working with or alongside a call center /24/7 operations team

•    Regional experience across Singapore, Malaysia, or wider Southeast Asia

Personal Attributes

•    Builder mentality — energised by setting up something new, not just running something established

•    High attention to detail; travel bookings and insurance attachment leave no room for error

•    Strong vendor negotiation instincts and commercial awareness of margin

•    Comfortable working cross-functionally with medical/security operations teams who are not travel specialists

What Success Looks Like (First 6Months)

•    Booking operations, SOPs, and quality controls fully documented and running

•    Clear, tested handoff process between EMA bookings and EMA Malaysia assistance centres

•    100% Journey Shield insurance attachment rate on eligible bookings

•    First 3–5 pilot corporate accounts onboarded and serviced to a professional standard

•    Supplier/vendor agreements in place for core airlines, hotels, and ground transport

Why Join EMA GLOBAL

•    Ground-floor opportunity to build the operating back bone of a new, well-capitalised venture

•    Backed by EMA Global’s 20+ years of medical and security assistance infrastructure across 140+ countries

•    Direct line to the founder — high ownership, high visibility, real influence on how the business is built

•    Clear path to growing into a larger operations leadership role as EMA scales regionally

• Assist the Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.
• Cooperative with management to roll out promotion, package, event, etc

Requirement:

• At least 3 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient daily operations
• Manage day-to-day operations, leading the operations team and department to achieve strategic goals
• Ensure organizational processes comply with legal regulations and industry standards
• Uphold and enforce health and safety guidelines across all operational activities
• Monitor employee and team performance by providing coaching, training, and constructive feedback to drive improvement
• Manage budgets, forecast financial needs, and allocate resources effectively to meet organizational objectives
• Collaborate cross-departmentally to align operational activities with company goals
• Cultivate and maintain strong relationships with vendors and suppliers to support business needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Optimize business travel processes by securing corporate rates, automating expense reports, and ensuring compliance
• Implement quality assurance measures for products and services, monitoring production KPIs to maintain standards
• Enhance customer service quality to improve satisfaction and loyalty
• Analyze operational data to identify opportunities for process improvements and cost savings
• Manage supply chain processes including inventory, production, sales, and sourcing to ensure smooth operations
• Optimize workflows and processes to increase efficiency and reduce costs
• Monitor manufacturing processes to ensure production of high-quality products
• Oversee staffing plans, recruitment, and training to build a capable operations team
• Report regularly on operational efficiency and quality standards to senior management
• Foster innovation and productivity by facilitating effective communication across teams
• Stay updated on industry trends and best practices to continuously improve operations
• Integrate new technologies and business processes to enhance operational performance
• Maintain service operations to ensure long-term sustainability
• Develop and lead conflict-resolution programs to manage and resolve workplace conflicts effectively

Workshop Manager

Job Description

· Build and develop customer relationships through the provision of excellent customer service and meeting client needs.

· Development of Procedures, detailed Engineering calculations, drawing and specifications.

· Ensure smooth operation of workshop and services including overseeing of workmanship, managing staff and equipment, completing required documentation and fulfilling all customer orders.

· Lead, supervise and monitor the workshop performance and customer satisfaction, take corrective measures as needed.

· Responsible for managing the workshop's income, costs and expenditure.

Requirements

· Min. 10 years’ experience in related areas, and 5 years in management level in a MNC manufacturing environment.

· University Degree in Mechanical, Electrical, Automation, Industrial Engineering, a Master or MBA program is preferred.

. Good Working Knowledge in Marine Engine overhauling Procedures

· Process-driven and able to face challenges to meet customer’s expectation on service and quality.

· Strong leadership and results oriented.

Position Summary

The General Manager is responsible for overseeing the overall operations and business development of the company. The role focuses on ensuring efficient service delivery, maintaining customer relationships, driving business growth, and implementing operational strategies to enhance productivity and service quality.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and execute business strategies to achieve the company's growth objectives.
• Identify new business opportunities and expand the company's customer base.
• Build and maintain relationships with clients, business partners, and key stakeholders.
• Monitor market trends and industry developments to improve competitiveness and service offerings.

2. Operations Management

• Oversee daily operations to ensure effective deployment of manpower and resources.
• Establish and implement operational policies, procedures, and service standards.
• Monitor project execution and ensure contractual obligations are fulfilled.
• Resolve operational challenges and implement continuous improvement initiatives.
• Coordinate with supervisors and site personnel to optimize productivity and efficiency.

3. Customer and Contract Management

• Manage key accounts and maintain strong customer relationships.
• Conduct regular meetings with clients to ensure service quality and customer satisfaction.
• Address customer concerns and oversee timely resolution of operational issues.
• Participate in contract negotiations, renewals, and service enhancement initiatives.

4. Quality Assurance and Compliance

• Ensure all cleaning services are performed according to established quality standards.
• Monitor compliance with workplace safety requirements and industry regulations.
• Implement quality control procedures and service performance reviews.
• Promote continuous improvement and operational excellence across all service sites.

5. Procurement and Resource Planning

• Oversee procurement and utilization of cleaning equipment, machinery, and consumables.
• Evaluate suppliers and coordinate procurement activities to support operational requirements.
• Ensure optimal use of resources and inventory to support service delivery.

We are looking for a Restaurant Managerto lead our business. You are required to deliver quality menu and motivate ourstaff to provide excellent customer service.

Responsibilities:

·                 Coordinate daily Front of the House and Back of theHouse restaurant operations

·                 Deliver superior service and maximize customersatisfaction

·                 Respond efficiently and accurately to customercomplaints

·                 Regularly review product quality and research newvendors

·                 Organize and supervise shifts

·                 Appraise staff performance and provide feedback toimprove productivity

·                 Estimate future needs for goods, kitchen utensilsand cleaning products

·                 Ensure compliance with sanitation and safetyregulations

·                 Manage restaurant’s good image and suggest ways toimprove it

·                 Control operational costs and identify measures tocut waste

·                 Create detailed reports on weekly, monthly andannual revenues and expenses

·                 Train new and current employees on proper customerservice practices

·                 Implement policies and protocols that will maintainfuture restaurant operations 

Qualifications:

·                 Proven work experience as a Restaurant Manager

·                 Extensive food and beverage (F&B) knowledge,with ability to remember and recall ingredients and dishes to inform customersand wait staff

·                 Strong leadership, motivational and peopleskills 

·                 Proven customer service experience as a manager

Company Overview

Nuffield Dental is a rapidly growing dental group in Singapore with 11 clinics islandwide. Established in 2014, it offers comprehensive staff benefits, welfare, and training, including advanced courses for dentists in implant and cosmetic dentistry.

Job Summary

Manage and optimize paid search and social media advertising campaigns focused on healthcare services, ensuring compliance with regulations while driving measurable improvements in campaign performance and ROI.

Responsibilities

• Plan, execute, and optimize paid search campaigns across Google Ads and other search platforms to drive targeted healthcare service leads
• Conduct keyword research and develop targeted strategies specific to healthcare services to maximize campaign relevance and reach
• Manage campaign budgets and bidding strategies to optimize cost-efficiency and maximize return on ad spend
• Manage Meta advertising campaigns on Facebook and Instagram, implementing audience targeting and remarketing strategies to increase engagement and conversions
• Monitor campaign performance using key metrics such as CTR, CPC, CPL, and conversion rate, and optimize campaigns accordingly
• Conduct A/B testing on ad copy, keywords, and campaign structures to identify and implement improvements in campaign effectiveness
• Track campaign performance using Google Analytics, Google Tag Manager, and advertising platform dashboards to generate actionable insights
• Provide regular performance reports and insights to the marketing team and management to inform strategic decisions
• Collaborate with web and content teams to improve landing page performance and increase conversion rates
• Ensure all digital advertising campaigns comply with healthcare advertising regulations and internal compliance guidelines
• Perform other duties as assigned to support marketing objectives

Key Skills & Tools

• Technical: Strong proficiency in platforms like Google Ads, Microsoft Advertising and related platforms
• Analytical: Mastery of data analysis tools like Google Analytics to measure performance and ROI.
• Soft Skills: Detail-oriented, highly organized, and able to translate technical marketing data into actionable business strategies.
• Team player

Degree Requirements:

A Bachelor's degree in Marketing, Business, Advertising, Economics, or a quantitative field like Data Science or Mathematics is preferred.

3-5 relevant hands on paid search experience

General Manager

Job Summary

Oversee daily operations, lead strategic planning, and ensure financial profitability to drive sustainable business growth and operational excellence.

Responsibilities

Lead daily operations by implementing policies that enhance efficiency and productivity

Develop and execute long-term business strategies to achieve growth objectives and capitalize on market

opportunities

Monitor financial performance by managing budgets, forecasting, and optimizing expenses to ensure

profitability

Hire, train, mentor, and evaluate staff performance to build a motivated and high-performing team

Resolve workplace conflicts to maintain a positive and collaborative work environment

Manage relationships with clients, suppliers, and stakeholders to strengthen business partnerships

Ensure compliance with health, safety, and legal regulations to mitigate risks and uphold standards

Preferred competencies and qualifications

Demonstrated leadership skills to motivate, lead, and delegate effectively within a team

Strategic thinking skills to analyze business opportunities and develop actionable plans

Financial acumen including budgeting, financial forecasting, and profit and loss management

Strong communication skills to engage and liaise with diverse stakeholders

Proven experience in a senior managerial role

Bachelor’s degree in Business Administration, Management, or a related field

Industry: Beauty & Wellness (Massage & Spa Services)

About Joyre Group:
Joyre is committed to being a trusted global leader in holistic wellness.

• Competitive compensation: base salary + commission
• Opportunities for career growth and professional development
• A supportive, excellence-driven team environment
  
  
  Job Responsibilities:

• Oversee daily branch operations to ensure consistent, high-quality service.

• Develop and implement SOPs to enhance efficiency and customer satisfaction.

• Lead and support branch teams to achieve performance and productivity targets.

• Monitor financial performance, budgets, and cost control.

• Collaborate with marketing to drive promotions and increase brand awareness.

• Resolve customer feedback and operational issues promptly.

• Ensure compliance with health, safety, and regulatory standards.

• Identify and pursue business growth opportunities.
  

Requirements:

• Proven experience as an outlet/branch manager in beauty, spa, wellness, or hospitality.

• Strong leadership, people management, and communication skills.

• Ability to multitask and perform under pressure in a fast-paced setting.

• Knowledge of sales, marketing, or brand development is a plus.* Excellent problem-solving and decision-making abilities.

• Diploma/Degree in Business Administration, Hospitality, or a related field preferred.

Responsibilities

• Handle full project lifecycle, the cost & contract manager will lead pre-contract risk mitigation and post-contract cost control, variations and forensic claims. Working closely with the Project Managers, will be deeply embedded in project teams to protect company’s interests and enhance the commercial acumen of technical leads.
• Lead commercial review of tender documents, identifying potential risks and opportunities in contract terms. Support the project team during bidding phase by providing cost analysis and risk mitigation strategies to ensure competitive and safe submissions.
• Review Tenders/ Quotations/ Schedule Of Rates submissions, Extension Of Time, Loss & Expense and Liquidated Damages claims
• Monitor and track project budgets, expenditures, utilisation and forecasts. Implement robust cost control measures to ensure projects are delivered within commercial targets and maintain healthy cash flow.
• Prepare cash flow and monthly budget call estimation and projection.
• Lead end-to-end process for project variations—from identifying scope changes to the forensic substantiation and successful settlement of claims across programmes in Singapore and Southeast Asia.
• Conduct detailed reviews of project documentation, schedules, programme records, and contract requirements to establish a clear, evidence-based basis for claims or dispute resolution.
• Establish commercial value of variations by applying contract rates, cost-to-complete analysis, and commercial valuation methodologies.
• Articulate what is included within the contract scope and what constitutes additional work arising from design changes, new developments, or revised requirements.
• Prepare client communications including formal letters, briefing papers, presentations, and claim submissions. Participate in discussions with client representatives where required.
• Work closely with operations leadership, project controls, and technical teams to align commercial strategies with project delivery. Provide guidance to project teams on contractual interpretation and the commercial implications of project changes.
• Support commercial governance of projects involving public sector clients across the region, ensuring alignment with Company’s policies.
• Any other ad-hoc matters assigned by the Management

Qualifications and Skills

• Bachelor’s degree in Quantity Surveying or relevant fields.
• 10 years or above in commercial or contract management, with at least 5 years in a managerial grade.
• Consulting background within engineering or project management environments.
• Full Lifecycle Expertise: Demonstrated experience managing both pre-contract (bidding/risk) and post-contract (claims/variations) across multiple aspects of project delivery.
• Proven ability to conduct commercial management, including forensic investigation into project changes, delays, and contractual entitlement.

Please email an updated resume to jc@careertrend.com.sg

Job Scope:

• Assist the Branch Manager & Operation Manager to ensure smooth daily operations of the store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieving optimal sales
• Oversees outlet stocks inventory and control
• Provide professional services in manicure, pedicure including nail art, gel acrylic, cuticle removal, shaping, massage, etc.
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.

Requirement:

• At least 2 years in nail & beauty service industry
• Well-groomed
• Positive attitude, persuasive, ambitious, aggressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paced environment

Job Summary

We are seeking a Leasing Manager to oversee and manage all leasing matters for the Company’s food court, coffee shop, and F&B operations. The role involves sourcing and evaluating suitable retail spaces, negotiating tenancy terms, managing landlord relationships, handling leasing documentation, and supporting the Company’s business expansion plans.

Key Responsibilities

• Source and identify suitable locations for new food court, coffee shop, and F&B concepts.
• Conduct market research and site analysis, including footfall, surrounding competition, rental trends, and business potential.
• Liaise and negotiate with landlords, property agents, and mall management on lease terms, renewals, and tenancy matters.
• Review tenancy agreements and ensure compliance with lease terms and business requirements.
• Monitor lease expiry dates and manage timely renewals, relocations, or exit plans.
• Work closely with Management on leasing strategies, site selection, rental negotiations, and business expansion planning to support the Company’s growth and operational needs.
• Build and maintain strong relationships with landlords, agents, and external stakeholders.
• Handle tenancy disputes, rental revisions, and leasing-related matters.
• Support Management in expansion planning, site acquisition, and strategic business growth.
• Maintain proper records and documentation of lease agreements, negotiations, site visits, and tenancy matters.
• Follow up closely on pending approvals, handovers, and leasing matters to ensure timely completion.
• Coordinate and follow up on outlet setup approvals, licence applications, renewals, and compliance matters with relevant authorities and stakeholders.

Requirements

• Must possess proven leasing experience in food courts, coffee shops, or similar F&B retail environments, with a good understanding of the operational and business requirements of such setups.
• Good understanding of tenancy agreements, lease structures, and rental negotiation practices.
• Good knowledge of Singapore’s retail and F&B leasing market.
• Experience in site sourcing, location analysis, and expansion planning will be an advantage.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Must be proficient in handling leasing paperwork, documentation, tenancy agreements, and record-keeping with strong attention to detail.
• Able to work independently and manage multiple projects effectively.

Competencies & Skills

Soft Skills

• Strong negotiation and persuasion skills.
• Good interpersonal and relationship-building abilities.
• Effective communication skills, both written and verbal.
• Strong problem-solving and decision-making skills.
• Ability to manage conflicts and tenancy-related matters professionally.
• Good organisational and time management skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and accuracy.
• Commercial awareness and business acumen.
• Adaptable and responsive to changing business needs.
• Team player with the ability to work closely with Management and internal stakeholders.

Industry Knowledge

• Good understanding of Singapore’s F&B and retail leasing market, especially food courts and coffee shops.
• Familiarity with tenancy agreements, lease terms, and rental negotiation practices.
• Knowledge of market rental trends, footfall analysis, and location assessment.
• Understanding of food court and coffee shop operational requirements, including space planning and customer flow.
• Familiarity with landlord, mall, and property management operations.
• Familiarity with F&B licensing and regulatory requirements, including outlet setup approvals, licence applications, renewals, and compliance matters, with the ability to coordinate and follow up with relevant authorities, landlords, and internal stakeholders to ensure timely completion.
• Awareness of competitor activities and market trends in the F&B industry.
• Understanding of business growth strategies, site expansion planning, and overall commercial viability.

Follow-up & Coordination Skills

• Strong follow-up and coordination skills to ensure leasing matters are completed within timeline.
• Ability to track lease renewals, tenancy deadlines, and rental revisions proactively.
• Prompt follow-up with landlords, property agents, contractors, and internal teams on pending matters.
• Good documentation and record-keeping for tenancy agreements, negotiations, and site inspections.
• Ability to monitor handover progress, renovation works, and outlet opening schedules.
• Strong accountability to follow through from site sourcing to outlet commencement.
• Ability to identify and escalate issues early to avoid delays or disruptions.

Language Requirements

• Proficient in English, both spoken and written, for business communication, tenancy negotiations, and documentation.
• Ability to communicate in Mandarin will be an advantage to liaise with Mandarin-speaking landlords, agents, contractors, and stakeholders where required.
• Ability to communicate in additional dialects or languages will be an added advantage.

Responsibilities:

• Lead and manage overall construction site operations to ensure successful project delivery
• Report directly to the Management on project progress and site matters
• Plan, coordinate, and monitor all construction activities according to project schedule
• Ensure projects are completed on time, within budget, and in compliance with specifications
• Oversee site teams and subcontractors, to ensure smooth project execution
• Review project drawings, method statements, and work sequences prior to implementation
• Manage manpower, equipment, and material resources efficiently
• Monitor project progress and prepare regular progress reports
• Identify project risks, delays, and operational challenges, and implement corrective actions
• Ensure compliance with workplace safety regulations, company policies, and authorities’ requirements
• Ensure quality workmanship and minimize abortive work and material wastage
• Attend site meetings, coordination meetings, and inspections with clients, consultants, and authorities
• Resolve technical and operational issues arising on site
• Mentor and guide engineers, supervisors, and site staff
• Ensure proper documentation and record keeping for all site activities and project matters

Requirements:

• Degree / Diploma in Civil Engineering, Construction Management, or related discipline
• Minimum 8–10 years of relevant experience in the construction / civil engineering industry
• Proven experience in managing civil engineering projects
• Strong leadership, organizational, and problem-solving skills
• Good knowledge of construction methods, project planning, safety regulations, and quality standards
• Excellent communication and coordination skills
• Able to work under pressure and meet project deadlines
• Proficient in project scheduling and reporting

Job Description

· Sales Achievement

· Elaborate the sales activities

· Generating of New Leads and Closing of Potential Lead

· Forecast with target and activities to achieve it

· Sales Plan for with ideas to increase profit, generatingnew leads and getting more sales

Requirements

· Prefer Min 3 years sales experiences

· Bilingual in English and Chinese as there is a need tocommunicate & liaise with China counterparts

· Good communication , interpersonal and good selling skill

· Self driven , self motivation , perseverance and positiveattitude

· Ability to maintain a good rapport and workingrelationship

with co-workers, management, customer service team andbusiness partners

Job Description:

1. Direct and manage all shipyard steel fabrication, sub-assembly, and block erection processes to ensure timely project delivery.

2. Develop and implement efficient steel production schedules in line with overall objectives

3. Ensure all steelworks comply with Class society standards, client specifications, and QA/QC requirements.

4. Optimize resource allocation, including manpower, materials, and equipment, to maximize productivity and minimize wastage.

5. Work closely with the HSE department to enforce strict safety protocols and foster strong culture on work sites

6. Manage and evaluate the performance of Steel Supervisors and sub-contractors’ workforce

7.This position is required to be full-time based in Indonesia, Batam.

Requirements:

1. Bachelor’s degree or Diploma in Naval Architecture, Marine, or Mechanical Engineering.

2. At least 8-10 years working experience in a relevant shipyard management role.

3. Proficiency in MS Office; familiarity with AutoCAD is an advantage.

4. Able to work in Batam, Indonesia Full time

b Description & Requirements

Job Summary:

The Operations Manager is responsible for overseeing the daily operations and overall performance of multiple food service outlets. This includes ensuring high standards of food quality, service excellence, operational efficiency, and profitability. The role requires strong leadership, strategic planning, and the ability to manage and develop teams to achieve business goals.

Key Responsibilities:

• Oversee day-to-day operations across all outlets to ensure smooth and efficient service.
• Monitor and maintain food quality, hygiene, and safety standards in compliance with company policies and regulatory requirements.
• Develop and implement standard operating procedures (SOPs) to improve productivity and consistency.
• Manage inventory, purchasing, and cost control to achieve profitability targets.
• Analyze sales reports, customer feedback, and operational data to identify areas for improvement.
• Lead, train, and motivate outlet managers and staff to deliver excellent customer experiences.
• Plan manpower schedules and manage staffing needs according to business demands.
• Support new store openings, renovations, and operational projects as required.
• Collaborate with other departments (Marketing, HR, Finance, etc.) to achieve company objectives.
• Ensure compliance with company policies, licensing regulations, and food safety standards (e.g., NEA, SFA).

Job Requirements:

• Diploma or Degree in Hospitality, Business Management, or related field.
• Minimum 1–5 years of managerial experience in the food & beverage or food service industry.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Able to work in a fast-paced environment and handle multiple priorities.
• Knowledge of food safety and hygiene practices.
• Proficient in Microsoft Office and POS systems.
• Willing to travel between outlets as required.Jo

Margie The Market Bar

HIRING BAR MANAGER, SERVICE CREW

More Than Just a Bar Located within the vibrant Margaret Market, Margie the Market Bar is a neighbourhood destination where great drinks, good food, live music, and community come together.

We're looking for
1) an experienced Bar Manager
2) Service Crew, Waiter & Waitress

who is passionate about hospitality, enjoys building teams, and wants the opportunity to grow a business, not simply manage one. This is a leadership role with real ownership over operations, guest experience, events, and commercial performance. If you thrive in a hands-on environment, love connecting with people, and enjoy creating memorable experiences, we'd love to meet you.

MANAGER: Key Responsibilities

Business & Growth
● Drive revenue growth through exceptional guest experiences and customer engagement
● Develop promotions, events, collaborations, and community partnerships ● Identify opportunities to increase sales and improve profitability
● Work closely with ownership on business strategy and venue development


Operations
● Oversee daily bar operations and service standards
● Ensure smooth opening and closing procedures
● Maintain cleanliness, safety, and regulatory compliance 2
● Monitor stock levels, wastage, and cost control measures
● Manage inventory, purchasing, and supplier relationships Team Leadership
● Recruit, train, coach, and motivate bar staff
● Build a positive, high-performance culture
● Manage scheduling, attendance, and team performance
● Handle customer and staff issues professionally and effectively


Requirements
● Minimum 2 years' experience in a bar, restaurant, or hospitality management role
● Strong leadership and team management skills
● Excellent communication and interpersonal abilities
● Good understanding of beverage operations, inventory management, and cost controls
● Experience with POS systems and reporting
● Passion for hospitality and creating exceptional customer experiences
● Able to work evenings, weekends, and public holidays
● Self-motivated, proactive, and commercially minded

Job Description & Requirements

Job Summary:

The Operations Manager is responsible for overseeing the daily operations and overall performance of multiple food service outlets. This includes ensuring high standards of food quality, service excellence, operational efficiency, and profitability. The role requires strong leadership, strategic planning, and the ability to manage and develop teams to achieve business goals.

Key Responsibilities:

• Oversee day-to-day operations across all outlets to ensure smooth and efficient service.
• Monitor and maintain food quality, hygiene, and safety standards in compliance with company policies and regulatory requirements.
• Develop and implement standard operating procedures (SOPs) to improve productivity and consistency.
• Manage inventory, purchasing, and cost control to achieve profitability targets.
• Analyze sales reports, customer feedback, and operational data to identify areas for improvement.
• Lead, train, and motivate outlet managers and staff to deliver excellent customer experiences.
• Plan manpower schedules and manage staffing needs according to business demands.
• Support new store openings, renovations, and operational projects as required.
• Collaborate with other departments (Marketing, HR, Finance, etc.) to achieve company objectives.
• Ensure compliance with company policies, licensing regulations.

Job Requirements:

Diploma or Degree in Hospitality, Business Management, or related field.

Minimum 1–5 years of managerial experience in the service industry.

Strong leadership, communication, and interpersonal skills.

Excellent organizational and problem-solving abilities.

Able to work in a fast-paced environment and handle multiple priorities.

Proficient in Microsoft Office.

Willing to travel between outlets as required.

Company Overview

Mega Scoop Pte Ltd is the holding company for Baskin Robbins in Singapore. Baskin Robbins is the world's biggest and favorite ice cream chain.

Job Summary

Lead outlets effectively to meet performance targets. Address issues promptly and effectively and ensure manpower needs are managed.

Responsibilities

• Lead assigned outlets to achieve clear performance targets through effective management and leadership.
• Prepare and analyze daily, weekly, and monthly performance reports focusing on sales and food safety to identify issues and implement corrective actions.
• Verify daily sales bank-in reports to ensure timely and accurate banking of takings.
• Resolve sales and operational issues promptly to maintain smooth outlet operations.
• Collaborate with support functions to address manpower, logistics, finance, and administrative challenges.
• Conduct Reviews of Operations Risks (ROR) on food safety, SOPs, product quality, and health risks to ensure compliance with required standards.
• Manage customer complaints by investigating issues and implementing effective solutions to prevent recurrence.
• Verify outlet requisitions including stock take reports, petty cash, claims, payroll, and part-time hiring to ensure accuracy and compliance.
• Provide operational support by allocating skills, manpower, and stocks during functions or business opportunities to maximize company topline achievement.
• Plan, organize, and execute employee engagement initiatives across multiple outlets to foster positive work culture, enhance staff morale, and improve retention.
• Perform additional duties and ad hoc tasks as assigned by superiors.

Preferred competencies and qualifications

• Ability to set clear direction and goals for teams to drive performance.
• Hands-on operational experience in local or international foodservice industries.
• Proven track record in delivering Key Result Areas (KRAs).
• Effective communication skills to interact with stakeholders at all levels.
• Ability to coach and motivate team members to improve performance.
• Passionate and results-driven mindset aligned with corporate objectives.
• Strong numerical aptitude to analyze and interpret data.
• Creative thinking to develop innovative solutions.
• Experience managing multiple units simultaneously.
• Understanding of service expectations in the foodservice industry.
• Demonstrated leadership skills to guide and inspire teams.

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.

Key Responsibilities

·       Serve as the primary liaison with suppliers, managing relationships, establishing business frameworks, driving performance improvements, and conducting overall business reviews

·       Monitor industry trends and supplier risk profiles to develop long-term supplier engagement strategies

·       Identify and source new business partners to meet the evolving needs of the organization

·       Develop strategies to continuously maximize cost savings for the organization while ensuring high quality and timely delivery

·       Understand the company’s long-term requirements and engage in strategic planning and collaboration with internal stakeholders to achieve key performance indicators

·       Lead cost structure analysis and negotiate with Suppliers to achieve the most desirable outcome for the company  

·       Lead the implementation of initiatives with relevant stakeholders to secure Total Cost of Ownership (TCO) reductions

·       Organize and lead Business Reviews and Category Review Meetings.

·       Supporting innovation and digitalization plans within the procurement space to enhance operational efficiency and performance

Requirements

·      Bachelor’s degree in Engineering, Supply Chain, Business Administration or related field

·      Minimum 10 years of experience in strategic sourcing, procurement or supply chain management

·      Prior experience in semiconductor, OSAT, electronics manufacturing or high-tech industries is highly preferred

·      Experience managing direct materials (e.g., substrates, lead frames) or capital equipment is an advantage

·      Proven track record in strategic sourcing, category management, supplier negotiation and contract management

·      Experience working with global suppliers and cross-regional teams

·      Excellent negotiation, communication and stakeholder influencing skills

·       Strong analytical skills with experience in cost modelling and pricing analysis

   

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• Min 5 years and above experience as deputy contracts in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Highlight:

• Hospital, Public setting
• Monday - Friday, 830AM - 6PM
• AWS & VB up to 4 months
• West/Central Region

Key Responsibilities

• Ability to interpret contracts, enforce terms, monitor KPIs, and ensure vendor compliance with policies and standards.
• Preferably with experience in healthcare, hospitality, or horticulture environments, with understanding of operational and compliance requirements in these settings.
• Experience managing daily operations, resolving issues with vendors, and ensuring smooth service delivery in a fast-paced environment.
• Strong capability in validating reports, auditing KPIs, tracking performance data, and ensuring accuracy in documentation and compliance checks.
• Strong communication and collaboration skills with stakeholders and vendors, coupled with leadership ability, initiative, and interest in supporting operations through innovative and sustainable practices.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to martin@mci.com.sg

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Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)