Total 27 Director/C-Level Others job vacancies

Employment Type: Full-Time

Job Description

TGW Construction is seeking a strategic and results-driven Operations Director to oversee all operational activities, drive business growth, and ensure operational excellence across multiple projects and departments.

Key Responsibilities

• Develop and implement operational strategies.
• Lead project delivery, facilities management, and business operations.
• Drive profitability, productivity, and client satisfaction.
• Manage budgets, resource allocation, and business performance.
• Establish operational policies and procedures.
• Mentor and develop management teams.

Requirements

• Degree in Engineering, Construction Management, Business Administration, or related discipline.
• Minimum 10 years of leadership experience in construction or facilities management.
• Proven track record in operational management and business growth.
• Strong financial and strategic planning capabilities.
• Excellent leadership and stakeholder management skills.

Benefits

• Attractive executive compensation package
• Performance-based incentives
• Leadership development opportunities

4. Operations Manager

Location: Singapore

Employment Type: Full-Time

Job Description

We are looking for an experienced Operations Manager to oversee daily operations, manage project resources, and ensure efficient service delivery across all projects.

Key Responsibilities

• Manage day-to-day operations and project execution.
• Coordinate manpower, subcontractors, and resources.
• Monitor operational performance and KPIs.
• Ensure compliance with safety, quality, and company standards.
• Support business development and client relationship management.
• Implement process improvements to enhance efficiency.

Requirements

• Degree or Diploma in Engineering, Construction, or related field.
• Minimum 5 years of operational management experience.
• Strong leadership and problem-solving skills.
• Excellent communication and organizational abilities.
• Knowledge of construction and facilities management operations.

Benefits

• Competitive salary package
• Annual performance bonuses
• Career progression opportunities

Cybersecurity Operations Director

My client, a well-established FMCG company, is seeking a SOC Director to shape the future of their Security Operations Center (SOC). This strategic role combines oversight of day-to-day security operations with driving modernization initiatives that enhance threat detection, accelerate response, and improve efficiency.

You’ll lead incident response, manage MSSP partnerships, and champion automation, forensics, and continuous improvement. This is an opportunity to build a next-generation, intelligence-driven security operations function that stays ahead of evolving threats.

Key Responsibilities

• Transform and mature SOC capabilities, leveraging SOAR platforms and automation playbooks.

• Oversee enterprise security technologies (Firewalls, XDR, IPS, PAM, Email Gateways).

• Lead end-to-end Incident Response and digital forensics investigations.

• Develop KPIs, dashboards, and reports for leadership visibility.

• Manage MSSP relationships and ensure SLA compliance.

Ideal Profile

• 12+ years in cybersecurity with SOC and incident response leadership, with a strong acumen in strategic planning and transformation.

• Experience in SOC transformation and SOAR automation.

• Strong technical foundation across network, endpoint, and identity security.

• Certifications like CISSP, GCIH, GCFA preferred.

• Skilled in scripting (Python, PowerShell) and familiar with frameworks like NIST and MITRE ATT&CK is a plus.

• Exposure using Google Security Operations will be an added bonus.

Raymond Ler (R1876114)

JAC Recruitment Pte. Ltd. (90C3026)

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Lead and oversee a large-scale, multi-site contract logistics portfolio, providing strategic direction and operational leadership across multiple facilities.
• Mentor, guide, and develop a high-performing leadership team, including General Managers and senior operations leaders.
• Collaborate closely with Commercial, Business Development, and Solution Design teams to support business growth, large-scale tenders, and successful onboarding of new strategic accounts.
• Drive organizational planning and workforce strategies to ensure operational scalability, leadership succession, and long-term business sustainability.
• Champion strategic transformation initiatives, including digitalization, automation, and ESG sustainability programs across the logistics network.
• Own and manage the overall P&L performance, financial planning, forecasting, and profitability improvement initiatives for the assigned portfolio.
• Act as the key escalation point and executive stakeholder lead for regional and global clients, ensuring strong customer partnerships and service excellence.
• Lead infrastructure planning, warehouse optimization, automation initiatives, and CAPEX investment strategies to support business expansion.
• Foster strong cross-functional collaboration between Operations, Engineering, IT, HR, and other business functions to enhance operational efficiency and employee engagement.

Requirements:             

• Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline is required. MBA or Master’s Degree will be an added advantage.
• At least 12–15 years of leadership experience within a leading 3PL, contract logistics, or supply chain environment.
• Strong track record in managing large multi-site operations, leading senior operational teams, and driving business growth and operational excellence.
• Experience in P&L management, customer stakeholder engagement, and large-scale transformation initiatives.
• Strong strategic thinking, leadership, and stakeholder management capabilities.
• Exposure to automation, digitalization, and continuous improvement initiatives within logistics operations will be highly advantageous.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

JOB TITLE: CHIEF OPERATIONS OFFICER (COO)

ABOUT
RD American School RD American School is a proud partner of Riverdale Country School in New York, ranked a top private school in the U.S. We are more than an educational institution — we are an accelerator of learning. Our approach is grounded in cognitive science and modern pedagogy, empowering students to thrive in a complex, fast-changing world.

ROLE
The COO will ensure smooth day-to-day operations, efficient execution of strategy, and alignment of resources across all functions. This position requires a balance of strategic vision and operational discipline, ideally with experience in e-commerce, consultancy, or project management.

JOB RESPONSIBILITIES

• Develop and articulate the long-term vision and mission of the school, ensuring alignment with the board’s objectives and the school’s educational philosophy.
• Formulate strategic plans to guide the school’s growth, sustainability, and positioning in the competitive international education market.
• Identify new opportunities for expansion, partnerships, and program development
• Conduct regular market and competitor analysis to anticipate trends and adjust strategies proactively.
• Align financial, operational, and academic goals to achieve sustainable growth.
• Build strategic partnerships with investors, education bodies, government agencies, and global institutions.
• Oversee brand development and market positioning to attract students, faculty, and partners.
• Establish performance metrics (KPIs) to measure the success of strategic initiatives and ensure accountability.
• Balance short-term operational needs with long-term institutional goals, ensuring agility in decision-making.

REQUIREMENTS

• Bachelor’s or master’s degree in business administration, Management, or related field.
• 10+ years of operational leadership experience across large and small organizations.
• Prior exposure to both client-side and consultancy environments.
• Experience in e-commerce, PMO, or education management strongly preferred.
• Strong execution skills with proven ability to manage complex projects.
• Excellent leadership, interpersonal, and communication skills.
• Fluency in English; additional languages an advantage.
• Adaptable to a fast-paced international school environment.

At RD American School, you’ll be part of a forward-thinking team shaping the future of education. You’ll have the opportunity to innovate, lead, and make a meaningful impact on learners and families across the region.

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

Join us as a Assistant Chief Engineer/Engineering Manager in Holiday Inn Singapore Orchard City Centre. You’ll have ambition, talent and obviously, some key skills. Because for this vital role, we’re looking for someone who can:

• Assist the Chief Engineer to oversees the engineering/maintenance operations of the hotel.

• Be responsible to ensure that all the engineering and maintenance activities of the hotel are conducted to the highest professional standards at all times, with guest comfort and safety being the highest priority.

• Assist the Chief Engineer in the preparation of the annual departmental operating budget and financial plans.

• Assist the Chief Engineer to develop preventive maintenance programs to ensure the facility is maintained and in service for our guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools)

• Assist the Chief Engineer to coordinate projects with general contractor and sub-contractor, and ensure quality work is performed cost-effectively

• Assist Chief Engineer to develop, implement and manage energy conservation programs for the property to minimise expenses

• Educate and train all engineering colleagues in compliance with governmental and safety regulations

• Ensure the team is properly trained and has the tools and equipment to carry out job duties

• Promote teamwork and quality service through daily communication and coordination with other departments

• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.

What We Need From You

• Certified in Electrical or Mechanical Engineering

• Five years operating experience in a hotel engineering department

• Minimum of 5 years experience in a supervisory position in a hotel engineering department or a related field with a proven record of accomplishment or success.

• Experience in hotel renovation is an advantage

• Advanced knowledge of building management/engineering

• Highly committed to delivering a high level of guests experience

• Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds.

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:-

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Medical, dental & optical benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Job Summary

The Operations Director is responsible for overseeing the company’s daily operations, improving operational efficiency, managing cross-functional teams, and ensuring business objectives are achieved. This role focuses on strategic planning, process optimization, budgeting, performance management, and operational scalability.

Key Responsibilities

• Develop and implement operational strategies aligned with company goals
• Oversee day-to-day business operations
• Monitor operational performance and KPIs
• Improve workflows, systems, and operational processes
• Manage budgets, cost controls, and resource allocation
• Lead and mentor operations managers and department heads
• Ensure compliance with company policies, regulations, and safety standards
• Collaborate with senior leadership on strategic initiatives
• Drive productivity, quality improvement, and customer satisfaction
• Identify operational risks and implement mitigation plans
• Support business growth, expansion, and change management initiatives

Requirements

• 10 –15 years of operations management experience
• Proven leadership and team management skills
• Strong analytical and problem-solving abilities
• Experience with budgeting, forecasting, and operational planning
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced and dynamic environment

Sinologistics Overseas Pte. Ltd. serves as the overseas business headquarter of China Logistics Group, the largest state-owned integrated logistics service provider in China, with the most comprehensive range of logistics businesses. We are responsible for acquiring warehouses and other logistics assets worldwide, operating an international network, and boosting global capital allocation and overseas business development.

We sincerely invite talented professionals with expertise in logistics investment, capital management, asset management, and property operations to join us. Together, let us seize industry opportunities and explore the vast global market.

Key Responsibilities

• Serve as a key liaison with the Group Headquarters in China to ensure effective communication, strategic alignment, and execution of key initiatives.

• Support corporate strategic planning and business development initiatives, driving the implementation of major projects and business objectives.

• Conduct industry research, market analysis, and competitor benchmarking to support business planning and management decision-making.

• Lead periodic business performance analysis and management reporting, including the preparation of operational and analytical reports for management review.

• Participate in investment and M&A activities, including project evaluation, feasibility studies, and investment analysis to support strategic decision-making.

• Participate in the development of the company’s investment project pipeline and continuously identify potential project opportunities.

• Support post-investment operational management and drive continuous improvement of operational processes and management systems.

• Participate in the development and enhancement of internal control, risk management, and compliance frameworks, ensuring operational effectiveness and governance standards.

• Organize project reviews and operational assessments to support continuous improvement and knowledge sharing.

• Support the development and management of vendor and business partner management frameworks to enhance operational efficiency.

Requirements

• Bachelor’s degree or above in Finance, Economics, Business Administration, Logistics, Supply Chain Management, or related disciplines.

• Minimum 5–8 years of relevant experience in strategy, operations, investment, consulting, or corporate management.

• Strong strategic thinking, business analysis, and operational management capabilities.

• Familiarity with corporate operations, investment analysis, and project management processes.

• Excellent written and verbal communication skills in both English and Chinese, with the ability to work effectively with the Group Headquarters in China and external stakeholders.

• Strong analytical, problem-solving, and results-oriented mindset.

• Prior experience in large corporations, consulting firms, multinational companies, or international business environments will be an advantage.

Company Overview

We are a community first and a company second. We call ourselves a Village—thousands of teammates coming together each day to care for our patients, each other and our world

The DaVita Way—a culture made by us, lived by us and unique to us. It means “We dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients.

Join us as our

Operations Director

A key member of DaVita’s senior leadership team, this position is responsible for the management and oversight of DaVita’s dialysis Operations in Singapore.  

The Operations Director provides leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, and high-quality patient care.  Additionally, this position identifies and develops strategic growth opportunities, monitors on performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values.

REQUIREMENTS

• Degree in Healthcare Management, Business Management, Operations Management, or related discipline

• Minimum 8–12 years of relevant operations experience in preferably within healthcare, and/or multi-site service organizations, with 2-3 years in a senior leadership role

• Demonstrated experience in budgeting, P&L oversight, cost optimization, and operational productivity.

• A strategic leader, system thinker with excellent communication and stakeholder management skills.

• Strong commercial acumen and data-driven decision-making ability

Position Overview

Zener Maritime Solutions seeks an experienced Operations and Compliance Leader to design, implement, and oversee integrated operations and compliance programmes across our five global offices spanning Singapore, Mumbai, Rotterdam, Ningbo, and Houston. This is a senior executive role reporting to the Board, responsible for establishing governance frameworks that enable safe, compliant, and operationally excellent delivery across our maritime and offshore oil and gas operations.

Key Responsibilities

Leadership and Strategy

• Lead operations and compliance functions across all five global offices with responsibility for multi-jurisdictional regulatory and governance frameworks
• Design and execute enterprise-wide ethics, compliance, and governance programmes aligned with industry best practices
• Provide board-level reporting on governance, risk, and compliance matters with strategic recommendations
• Support strategic initiatives including partnerships, business expansion, and new market entry

Regulatory and Risk Management

• Establish and oversee risk management and internal control systems across all operational segments
• Develop compliance strategies that address regulatory requirements in key operating jurisdictions
• Lead risk assessments and mitigation strategies specific to offshore oil and gas operations
• Ensure robust internal controls and governance across the organization

Asset Integrity and Technical Operations

• Oversee management of non-destructive testing (NDT) campaigns and asset integrity programmes across offshore installations
• Lead asset integrity solutions and integrity management systems across the operational portfolio
• Establish protocols and compliance frameworks for unmanned aerial vehicle (UAV) and drone operations across all global offices
• Ensure operational excellence in offshore asset structure management and maintenance strategies
• Drive standardized approaches to asset inspection, monitoring, and integrity assurance

Operations Excellence

• Oversee operational performance across dispersed global workforce and maritime assets
• Drive organizational alignment on operational standards, safety, and quality metrics
• Lead sourcing and procurement strategies including management of complex EPC (Engineering, Procurement, Construction) and major projects with tight deadlines
• Manage relationships with service providers, contractors, and technology partners
• Establish operational KPIs and drive continuous improvement across all business segments

Technology and Innovation

• Champion the integration of artificial intelligence and emerging technologies across the entire EPC process, NDT campaigns, and asset integrity management
• Develop governance frameworks for AI deployment in operations, compliance monitoring, risk management, and asset optimization
• Lead digital transformation initiatives that enhance operational efficiency and reduce organizational risk
• Establish protocols for managing AI-related risks, data governance, and algorithmic transparency across operations
• Evaluate and implement technology solutions including drone and UAV systems, AI-enabled inspection tools, and asset monitoring platforms that improve decision-making and operational outcomes

Required Qualifications and Experience

Core Experience

• Minimum 15 years in senior operations and compliance roles within maritime, offshore oil and gas, manufacturing and technology industry
• Proven track record in multi-jurisdictional governance and executive-level risk management
• Deep operational experience in offshore oil and gas including deepwater, subsea, or integrated operations
• Board-level exposure with demonstrated ability to communicate complex governance and risk matters to senior stakeholders
• Demonstrated experience working across China, South American, North America, and Asia oil and gas markets

Technical Operations Experience

• Extensive experience managing non-destructive testing (NDT) campaigns and programmes at scale
• Proven expertise in asset integrity solutions and integrity management systems for offshore installations
• Knowledge of offshore asset structures, inspection methodologies, and maintenance protocols
• Experience establishing compliance and operational frameworks for UAV and drone operations
• Familiarity with emerging inspection and monitoring technologies in the offshore sector

Compliance and Governance

• Strong background in designing and implementing enterprise compliance and governance programmes
• Experience managing organizational risk across multiple jurisdictions and business units
• Understanding of regulatory landscapes affecting energy and maritime sectors
• Knowledge of sanctions, anti-corruption, and international trade compliance

Operations and Project Management

• Experience managing complex, multi-stakeholder projects with tight deadlines and global teams
• Expertise in sourcing, procurement, and vendor management at scale
• Operational knowledge of EPC project delivery in offshore or maritime context
• Demonstrated ability to establish operational standards and drive organizational performance

Technology and AI Governance

• Experience with AI technology implementation and risk governance, preferably in an IT, technology, or innovation-focused company
• Understanding of how AI and automation can transform EPC workflows, asset management, NDT analysis, and operational decision-making
• Ability to assess emerging technologies and their strategic application to business operations
• Experience developing governance frameworks for technology adoption and data management

Desired Qualities

• Strategic thinker with a futuristic outlook on digital transformation and emerging technologies in offshore operations
• Effective leader and change agent who can build high-performing teams across global operations
• Strong communicator comfortable presenting to Board and C-suite executives
• Collaborative approach to working across business units and geographies
• Understanding of evolving regulatory and operational requirements in emerging and mature offshore markets

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Lead and oversee a large-scale, multi-site contract logistics portfolio, providing strategic direction and operational leadership across multiple facilities.
• Mentor, guide, and develop a high-performing leadership team, including General Managers and senior operations leaders.
• Collaborate closely with Commercial, Business Development, and Solution Design teams to support business growth, large-scale tenders, and successful onboarding of new strategic accounts.
• Drive organizational planning and workforce strategies to ensure operational scalability, leadership succession, and long-term business sustainability.
• Champion strategic transformation initiatives, including digitalization, automation, and ESG sustainability programs across the logistics network.
• Own and manage the overall P&L performance, financial planning, forecasting, and profitability improvement initiatives for the assigned portfolio.
• Act as the key escalation point and executive stakeholder lead for regional and global clients, ensuring strong customer partnerships and service excellence.
• Lead infrastructure planning, warehouse optimization, automation initiatives, and CAPEX investment strategies to support business expansion.
• Foster strong cross-functional collaboration between Operations, Engineering, IT, HR, and other business functions to enhance operational efficiency and employee engagement.

Requirements:             

• Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline is required. MBA or Master’s Degree will be an added advantage.
• At least 12–15 years of leadership experience within a leading 3PL, contract logistics, or supply chain environment.
• Strong track record in managing large multi-site operations, leading senior operational teams, and driving business growth and operational excellence.
• Experience in P&L management, customer stakeholder engagement, and large-scale transformation initiatives.
• Strong strategic thinking, leadership, and stakeholder management capabilities.
• Exposure to automation, digitalization, and continuous improvement initiatives within logistics operations will be highly advantageous.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

We are seeking an experienced Operations Director to oversee property management and community operations across residential and/or mixed-use developments. The successful candidate will be responsible for ensuring high-quality service delivery, operational efficiency, regulatory compliance, and stakeholder satisfaction within Singapore’s property management landscape.

Key Responsibilities

• Lead day-to-day property management and community operations

• Oversee building operations, maintenance coordination, and service vendors

• Ensure compliance with Singapore MCST and BMSMA regulations

• Manage resident/community engagement and service excellence initiatives

• Drive operational efficiency and process improvements across properties

• Collaborate with internal teams, stakeholders, and external partners

• Implement digital and PropTech solutions to enhance operational performance

• Monitor budgets, operational KPIs, and service quality standards

• Handle escalations and ensure timely resolution of operational issues

Requirements

• Bachelor’s degree or above in Real Estate, Property Management, Business Administration, or related discipline

• Minimum 8 years of experience in property management or real estate operations in Singapore

• Strong understanding of Singapore MCST framework and BMSMA regulations

• Experience in community operations and stakeholder management

• Familiar with PropTech solutions and digital property management tools

• Proficient in using AI tools for productivity and operational support

• Strong leadership, communication, and problem-solving skills

• Ability to work in a fast-paced and dynamic environment

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

StrategicEngagement Director, Asia

Aon Inpoint providesstrategic advisory services and implementation support to clients, whichinclude many of the most prestigious insurance companies in the Global andRegional (APAC) Commercial Insurance (re)insurance market.

We help our clientsnavigate the constantly evolving market environment to drive profitable andsustainable growth and business results. We have privileged access to Aon’sproprietary data and the knowledge of its global network of insurance industryexperts to derive unique and compelling insights into the sources of advantagein the industry. Most importantly we support our clients with turning strategicand tactical insights into practical actions and tangible returns.

Aon is in thebusiness of better decisions

At Aon, we shapedecisions for the better to protect and enrich the lives of people around theworld.

As an organization, weare united through trust as one inclusive team and we are passionate abouthelping our colleagues and clients succeed.

What the day willlook like

• Retaining and building existing client relationships as well as actively seeking new relationships and business development opportunities
• Engaging with clients to identify their strategic needs and priorities and collaboratively developing potential solutions
• Serving as a leader of local account teams as well as regional leader of global account teams
• Leading, coaching, and supporting client delivery teams
• Building impactful teams, encouraging a culture of development and continuous learning to nurture talent
• Playing an active role in strategic discussions with C-suite level client contacts
• Sponsoring and leading the development of both innovative and practical solutions which support clients to achieve their strategic priorities
• Contributing to the growth of Aon Inpoint's brand development thought leadership, whitepapers, conferences, and presentations
• Quickly and efficiently using networks of people, standard processes and Aon assets to generate compelling insights, analytics and strategic solutions
• Leading business development activities and collaborating with colleagues in the identification and creation of new opportunities

Skills andexperience that will lead to success

• Bachelor’s degree or equivalent in a relevant field
• 10-15 years of experience within the Insurance / Finacial Services Sector(s)
• Strong understanding of the insurance industry and prevailing trends (both local & global)
• Proven track record in large global / complex client management and relationship building
• Experienced in handling sophisticated stakeholder networks across multiple time zones and geographies
• Strong presentation, negotiation and problem-solving skills
• Experienced at identifying growth opportunities and tailoring solutions to support
• Able to identify and articulate strategic and tactical improvement opportunities supported by detailed arguments and action plans
• Able to act with conviction and be a people-influencer with both C-suite leaders and operational teams
• Demonstrates personal qualities of planning, resolving problems, collaboration, and dedication to personal and team development

Key Responsibilities

• Lead daily operations for deployment across multiple sites

• Oversee installation, commissioning, and maintenance of automation systems

• Ensure timely delivery of projects in line with client requirements

• Manage field service engineers and technicians

• Develop preventive maintenance schedules and service SOPs

• Ensure SLA compliance and minimize downtime of deployed robots

• Lead and manage operations, service, and support teams

• Plan manpower allocation based on project and maintenance needs

• Drive performance management and team development

• Identify inefficiencies and implement process improvements

• Monitor operational costs, including manpower and logistics

• Optimize resource utilization and vendor management

• Act as key point of contact for operational matters with clients

• Ensure high customer satisfaction and service quality

• Handle escalations and resolve operational issues.

• Work closely with Engineering, Product, and Sales teams

• Provide feedback on product performance and improvements

Requirements

• Bachelor’s degree in engineering, Operations Management, or related field

• Minimum 8–12 years of operations experience, preferably in automation, or engineering services

• Strong experience in field service operations / technical deployment

• Proven leadership experience managing large operational teams

• Knowledge of IoT, or automation solutions is an advantage

• Strong problem-solving, communication, and stakeholder management skills

• Experience in autonomous systems / logistics automation

• Familiar with service contracts, SLA management, and maintenance operations

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to jeremy.kwan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509727

http://www.peopleprofilers.com

jeremy.kwan@peopleprofilers.com

Consultant in charge: Kwan Jing Han, Jeremy

EA Licence Number: 02C4944

Registration Number: R1329791

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Role Overview

We are seeking an experienced Operations Director to support the day-to-day operations of the company’s domain platform, execution of user growth initiatives, and implementation of operational strategies. This role is responsible for translating company strategy into actionable operational plans, leading team management, and driving data-driven optimization. The position plays a critical role in ensuring platform stability, driving user growth, enhancing service quality, and achieving business objectives.

Key Responsibilities

1. Platform Operations Execution and Management

Oversee daily platform operations to ensure system stability and efficient operational processes.

Drive process optimization based on strategies set by the COO to improve efficiency and reduce costs.

Monitor operational performance and continuously enhance user experience.

2. User Growth and Customer Operations

Execute user growth initiatives to support acquisition, conversion, and engagement.

Follow up on user feedback and drive improvements in customer experience.

Support the development and implementation of user retention and lifecycle management strategies.

3. Data Analysis and Operational Optimization

Track key operational metrics (e.g., user activity, retention rate, conversion rate).

Identify issues through data analysis and propose optimization solutions.

Support the COO in data-driven decision-making.

4. Team Management and Execution Excellence

Manage the daily operations of the operations team and monitor performance.

Drive team performance and improve efficiency and collaboration.

Participate in staff training and capability development initiatives.

5. Marketing Execution and Partnership Support

Collaborate with the marketing team to execute campaigns and improve user acquisition effectiveness.

Assist in maintaining partner relationships and supporting business expansion.

6. Product and Technical Collaboration

Work closely with product and engineering teams to implement feature improvements and requirements.

Ensure system capabilities align with operational needs.

7. Risk and Compliance Execution

Identify potential operational risks and escalate in a timely manner.

Ensure daily operations comply with relevant regulations and industry standards.

Requirements

1. Bachelor’s degree or above, preferably in Computer Science, Information Technology, Business Administration, or related fields.

2. Minimum 7 years of relevant experience in the domain industry, with at least 3 years of team management experience.

3. Proven experience in the domain industry (domain registrar, domain marketplace, or related internet platforms).

4. Strong understanding of the domain ecosystem, including registries, registrars, and ICANN-related processes.

5. Strong analytical skills with proficiency in Excel or similar tools, with the ability to drive decisions through data.

6. Strong execution and project management capabilities.

7. Excellent communication skills with the ability to collaborate across teams.

8. Fluency in Chinese (spoken and written) to communicate effectively with China-based teams.

9. Knowledge of internet technologies and domain name systems (DNS) is preferred.

Warehouse & Operations Director (onsite at warehouse)

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

Our client is actively searching for a

Director, Operations

 to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The College is seeking an experienced Director, Operations to lead and transform its administrative and operational functions. This is a senior leadership role with responsibility for driving operational excellence, delivering strategic initiatives, and enabling the Dean and College leadership to achieve their long-term priorities.

• Lead and inspire a high-performing team of senior administrators, including both direct reports and matrix teams across Schools and Centres.
• Translate strategy into action by implementing cross-College initiatives, streamlining operations, and improving administrative and financial processes.
• Drive organisational change and operational innovation, creating more efficient, standardised, and scalable systems to support academic and research excellence.
• Collaborate across boundaries, building strong partnerships with Schools, Centres, and University leadership to enable interdisciplinary teaching, research, and shared operational goals.
• Act as a trusted advisor to the Dean and senior leadership on governance, risk, compliance, and institutional effectiveness, influencing decision-making and ensuring follow-through.
• Deliver measurable outcomes, ensuring that operational, financial, and strategic objectives are achieved efficiently, effectively, and sustainably.

The key responsibilities of this role are:

Strategic Leadership & Planning

• Lead operational planning and execution of College-wide strategic initiatives.
• Shape long-term strategies and anticipate emerging needs in alignment with University priorities.
• Advise on policy, governance, and institutional effectiveness.

Organisational Effectiveness & Change

• Develop and refine administrative structures, business processes, and service delivery models.
• Drive cross-functional improvements and harmonise practices across Schools and Centres.

Governance, Risk & Compliance

• Ensure compliance with University policies and external regulations.
• Mitigate risks, maintain internal controls, and advise leadership on governance matters.

Operations & Financial Stewardship

• Oversee budgets, grants, procurement, and operational resources.
• Identify opportunities for operational enhancement and implement improvement initiatives.

Stakeholder Engagement

• Build strong relationships across academic, professional, and administrative units.
• Represent the College on University-wide committees, taskforces, and review boards.

Leadership & Talent Development

• Foster a high-performance, collaborative culture.
• Promote staff development, knowledge exchange, and innovation across administrative teams.

The ideal candidate will need to have the following qualities and experience:

Qualifications & Experience

• Bachelor’s degree; postgraduate qualification in Management, Public Administration, or related field preferred.
• 10–15+ years of progressive experience in higher education administration or large, complex organisations, with strategic and operational leadership.
• Proven experience leading cross-functional teams and driving organisational change.
• Strong knowledge of governance, compliance, and financial management.
• Track record of building partnerships and influencing in a matrix environment.

Skills & Competencies

• Strategic and operational leadership, translating vision into measurable outcomes.
• Strong people leadership, motivating and developing direct and matrix teams.
• Stakeholder management and collaboration across complex environments.
• Operational and financial acumen to manage resources effectively.
• Project and program management skills, ensuring initiatives are delivered with impact.
• Analytical, problem-solving, and decision-making capabilities.
• Agility, resilience, and ability to perform in fast-paced, high-pressure environments.
• Digital literacy for effective coordination and reporting.

Personal Attributes

• Collaborative and diplomatic, building trust and strong relationships.
• Proactive and results-oriented, driving initiatives to completion.
• High integrity and discretion, handling sensitive information professionally.
• Adaptable and resilient, thriving under ambiguity and pressure.
• Innovative and solution-focused, continuously seeking improvements.

We are seeking an experienced Operations Director to lead and oversee the daily operations, service standards, manpower planning and business performance of our wellness and traditional therapy outlets in Singapore.

Key Responsibilities:

- Oversee the daily operations of multiple wellness outlets to ensure smooth and efficient business performance.

- Develop and implement operational policies, workflows and SOPs to improve service quality and consistency.

- Supervise outlet managers and support teams in manpower planning, scheduling and performance management.

- Monitor sales performance, operating costs and productivity, and recommend strategies for improvement.

- Coordinate with internal stakeholders on staffing, training, customer service, compliance and outlet maintenance.

- Review operational data, prepare management reports and support business planning and expansion initiatives.

- Ensure service delivery standards are aligned with company policies and customer expectations.

- Lead process improvement projects to enhance efficiency, customer satisfaction and business scalability.

Requirements:

- Strong leadership, analytical and problem-solving skills.

- Experience in SOP design, team supervision, budgeting and operational planning.

- Good communication and stakeholder management skills.

- Familiarity with customer service management and performance-driven operations.

- Ability to work in a fast-paced environment and support business growth initiatives.

About CreativeInfrastructure Solutions

Creative Infrastructure Solutions (CIS) is a leading provider of customized end-to-end IT infrastructure solutions. Since 2013, CIS has been providing design, supply, installation, project management, testing, commissioning, and project completion services to clients across multiple industries. The company's practical, hands-on approach to each project and relationship success has earned them a reputation as a trusted and reliable partner.

CIS is now expanding its service scope from predominantly enterprise customers into the Data Center market.

Overview

CIS is seeking an experienced and highly driven Head of Operations to lead the execution and delivery of all projects across Enterprise and Data Center clients. A self-motivated person who welcomes the challenge of growing & acceleratinga business and has a firm grasp on being able to multitask through the growth cycle. Effective communication, planning, and leadership qualities are a must.

The ideal candidate brings a strong technical foundation in data center infrastructure and ELV systems, combined with proven leadership in managing customer stakeholders, vendors, and cross-functional teams in complex, high-value environments. Existing relationships, network, and industry understanding are

The role will oversee a team of project managers, engineers, and site teams, and will be instrumental in scaling operational capabilities as the business grows.

This position will report directly to the Managing Director and will work closely with the Sales Director and Pre-Sales teams to ensure seamless transition from solution design to project execution. However, the successful candidate will be a senior member of the CIS team at the board level, and thus, a level of proven capability and experience will be a must.

Responsibilities

● Lead the end-to-end delivery of Data Center and Enterprise projects (ICT), including structured cabling, network infrastructure, AV, and security systems

● Manage and mentor a team of Project Managers, ensuring consistent performance, accountability, and professional development.

● Establish and enforce project governance, processes, and best practices across all stages of execution.

● Oversee project planning, scheduling, resource allocation, and risk management to ensure timely and successful delivery

● Drive cost control, budgeting, and financial performance across all projects

● Manage vendor relationships, procurement strategies, and subcontractor performance to ensure quality and efficiency

● Collaborate closely with Sales and Pre-Sales teams to review project scope, validate technical solutions, and ensure smooth project handovers

● Act as the senior escalation point for project-related issues, ensuring rapid resolution and client satisfaction

● Ensure compliance with industry standards, safety regulations, and client-specific requirements, particularly within Data Center environments

● Develop operational strategies to scale delivery capabilities in line with business growth and market demand

● Maintain strong relationships with key clients, supporting long-term partnerships and repeat business opportunities.

● Construct and monitor reliable control systems.

● Oversee compliance with all local authorities or any other authorities relating to CIS regional Operations.

Qualifications

● 10–12 years of relevant experience in project delivery and operations, with a strong focus on delivering on time, on-budget projects within the ICT Infrastructure space.

● Proven track record in delivering large-scale projects for Data center clients and/or major Enterprise clients.

● Strong technical expertise in datacenter infrastructure, including structured cabling, networking, and critical systems.

● Demonstrated experience in managing multiple project teams and complex, multi-site deployments.

● Demonstrated experience in managing multiple projects and teams across differing Geographies.

● Solid understanding of project management methodologies, cost control, and contract management

● Experience in vendor management, procurement, and subcontractor coordination.

● Strong leadership, communication, and stakeholder management skills.

● Ability to operate in a fast-paced, entrepreneurial environment with a hands-on approach

● Proficiency in Microsoft Office and project management tools.

Responsibilities

· Identifying new business opportunities-with "Go to Market Strategies" and Solution Selling+Execution

· More market share and keys accounts; Wallet Share Growth for existing clients; Increase share of wallet within the strategic clients

· Responsible for the full spectrum of Staffing Business - Sales and Delivery

· Client management and escalation control by addressing client satisfaction issues promptly

· Team management; Managing and supervising the performance of team members and assisting them to achieve their targets and resolve issues; stable team and achievement driven

· Conducting in-depth data analyses using traditional and advanced methods

· Responsible for exploring and developing new businesses across verticals/geographies

· Interacting with Q-level, CMs, Directors etc. getting immediate opportunities and schedule meetings.

· Provide support to the top management with respect to strategic decision-making and advice on important organizational issues to improve the performance

· Provide support, guide and coach managers in performance management, training needs definition, identification and fostering of high-potentials, succession and career path planning and conduct local talent reviews

· Signing contracts and establishing operations independently with the Fortune 500 companies

· Measuring market risk like growing competition

· Sales and Delivery responsibility and execution along with Program Accountability for the business

· Sales, Delivery and overall operations efficiency

· Have to be instrumental in dealing with the clients and streamlining collection process

· Reaching business targets in terms of clients acquired and MSA signed

· Driving results and efficiency through existing and new client management

· Business Accounts and Delivery Management

· Retention of existing client and acquiring new businesses

Skills/ Qualifications

· At least 15 years experience in driving revenue and key account management, with experience in client and talent acquisition

· Extensive experience in General and IT Staffing recruitment; Experience in the recruitment of both business positions and back office positions

· Extensive experience in opening new markets and operations management including driving Client-Sat, compliance and good governance practices; Should have sales experience in IT industry/BFSI industry predominantly in Staffing business

· Must be involved planning and implementing best practices on sales, delivery, marketing, and business initiatives to support corporate objectives

· High level skills in MS office (Word, Excel, PowerPoint) and SharePoints and Drives

· Able to do the job independently; Should be Self-driven and motivated to achieve success

· Excellent leadership attributes, strong coordination skill with ability to influence seamlessly

· Excellent communication skills and the ability to effectively influence all levels of people in the organization.

· Ability to think critically and multitask with a sense of future prediction; Must have excellent communication and inter-personal skills

· Must plays a critical role in creating leadership, strategic client partnerships and profitability improvement

This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to Quesscorp Singapore’sPDPA and e2i’s PDPA.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg)

Job Summary

As a Brand Director, you will lead brand strategies to grow sales, market share, and brand equity by aligning with consumer preferences. You will collaborate across functions to drive innovation, marketing plans, and business results for global brands.

Responsibilities

• Lead brand equity development by creating and executing strategies that increase brand awareness and consumer preference
• Deliver business drivers by setting and achieving sales, share, and profitability targets for assigned brands
• Analyze consumer insights, shopper behavior, and market data to inform brand growth opportunities
• Develop and implement data analytics to measure marketing effectiveness and optimize campaigns
• Build and maintain partnerships with internal teams and external agencies to align brand messaging and execution
• Manage financial aspects of the brand, including budgeting, forecasting, and P&L accountability for large-scale business units (> $200-250 million)
• Identify market opportunities and drive innovation to expand brand portfolio and consumer engagement
• Coach and train cross-functional teams to enhance brand management capabilities and leadership skills

Required competencies and certifications

• Experience managing design and media agencies to deliver integrated marketing campaigns
• Proven P&L management experience overseeing large business units
• At least 10 years of experience in brand management, including brand equity development, business driver delivery, financial management, and innovation
• Minimum 5 years of experience in the FMCG industry
• Experience working across multiple APAC markets
• MBA or degree in Business Administration, Advertising, Marketing, Digital Marketing, or Communication
• Strong forward-thinking, strategic, and courageous leadership skills

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

• Visit http: //www.pg.com to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

Position Overview

We are seeking a dynamic and experienced Southeast Asia Operations Director, reporting to the COO this leader will be responsible to lead and scale our operations across the SEA region. This executive-level role requires deep expertise in air freight, ocean freight, and customs operations, combined with strong commercial acumen and operational discipline.

Key Responsibilities

Regional Leadership & Strategy

• Develop and execute the strategic roadmap for Southeast Asia operations aligned with global objectives.
• Drive revenue growth, margin improvement, and market expansion across key SEA markets.
• Identify new trade lanes, partnerships, and operational efficiencies.

Operational Excellence

• Oversee end-to-end air freight, ocean freight, and customs brokerage operations.
• Ensure service reliability, compliance, and cost control across all country offices.
• Implement SOPs, KPIs, and performance dashboards to enhance visibility and accountability.
• Lead continuous improvement initiatives across warehousing, documentation, and freight handling.
• Drive all operational KPI’s relative to quality are met or exceeded, which in turn translates to respective conversion rate, opex and productivity achievements

Customs & Compliance

• Ensure strict compliance with local and international trade regulations.
• Maintain strong relationships with customs authorities and regulatory agencies.
• Mitigate operational and legal risks across jurisdictions.

Commercial & Customer Engagement

• Partner with sales teams to support key accounts and large tenders.
• Maintain executive relationships with strategic customers and partners.
• Support pricing strategy and contract negotiations.
• Facilitate communication with Branch operations to ensure performance and KPI’s are met.

Team Leadership & Talent Development

• Build, mentor, and lead country managers and operations teams across the region.
• Foster a culture of ownership, accountability, and operational discipline.
• Develop succession plans and leadership bench strength within SEA.
• Guide and support implementation staff, who are to ensure assigned customer onboarding projects are successful in the review, development and deployment of Operating Guidelines.

Financial Management

• Own regional P&L performance.
• Manage budgets, cost structures, and capital investments.
• Drive profitability while maintaining service excellence.

Qualifications & Experience

• Bachelor’s degree in Logistics/Supply Chain Management, Business Administration, or related discipline.
• 10+ years of progressive leadership experience in international logistics or freight forwarding.
• Excellent communication skills.
• Proven track record managing multi-country operations in Southeast Asia.
• Deep expertise across air and ocean freight operations, customs clearance, and regulatory compliance
• Strong P&L management experience.
• Demonstrated ability to scale operations in emerging and diverse markets.
• Excellent stakeholder management skills across customers, partners, and government bodies.
• Hands-on leadership style with the ability to operate both strategically and tactically.

Job Summary

As Brand Director for Global SK-II, you will lead multi-disciplinary teams to develop and execute winning brand strategies that drive business growth, consumer preference, and market success across multiple Asian markets.

Responsibilities

• Lead brand equity development by defining and executing strategies that enhance consumer perception and loyalty
• Analyze consumer insights and market data to identify growth opportunities and inform brand direction
• Develop and maintain strategic partnerships with sales, supply chain, and external agencies to optimize brand performance
• Manage financial planning and budgeting to ensure profitable brand growth
• Identify innovation opportunities to drive product and marketing advancements
• Coach and train team members and cross-functional partners to build organizational capability
• Lead collaboration with design and media agencies to deliver impactful marketing campaigns
• Oversee brand management activities across multiple Asian markets, ensuring alignment with global SK-II objectives

Role Requirements

• Bachelor’s degree in business management from a top management school
• Minimum 6 years of experience in brand management, brand equity development, business driver delivery, financial management, and opportunity identification & innovation
• Prior work experience in prestige beauty/skincare industry
• Experience managing design and media agencies
• Experience working across multiple Asian markets in skincare
• Business proficiency in Mandarin to effectively understand and engage with local consumers and market dynamics
• Strong market knowledge of China to develop brand equity and marketing strategies tailored to the China Market

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

• Visit http: //www.pg.com to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

Director / Assistant Director, Operations

Role Purpose

Accountable for end-to-end mission delivery, service quality, and operational integrity across MTFA’s charitable subsidiaries and mission-anchored social enterprises, ensuring that growth, innovation, and sustainability never compromise care standards, trust, or compliance.

Enterprise Scope

This role has group-wide accountability for charitable subsidiaries, mission-anchored social enterprises (operationally), service quality, safeguarding, compliance-in-practice, and operational readiness for scale (new centres, new services).

Key Responsibilities

• Provide enterprise-wide leadership over all charitable services, ensuring consistent service quality, safeguarding, and beneficiary outcomes across entities.

• Establish and enforce group-wide operating principles that protect mission integrity and service excellence at scale.

• Ensure regulatory, licensing, and compliance requirements are fully embedded in day-to-day operations, not merely documented.

• Serve as the primary escalation authority for service failures, safeguarding incidents, and operational or reputational risks.

• Hold operational accountability for mission-anchored social enterprises, ensuring commercial sustainability does not compromise care standards, ethics, or brand trust.

• Lead operational readiness for growth, including new centres, new service lines, and increased beneficiary volumes, with appropriate staffing, workflows, and controls.

• Develop and steward a strong pipeline of mission-driven operational leaders.

• Partner with enterprise leaders across Revenue, Community, and Corporate Services, acting as the final arbiter of operational feasibility in strategic decisions.

Success Measures (Indicative)

• Consistently high service quality and safeguarding outcomes across all charitable services and mission-anchored social enterprises.

• Clean regulatory, licensing, and compliance outcomes, with no major operational or reputational breaches.

• Smooth and well-controlled onboarding of new centres or service lines, with operational readiness achieved before scale-up.

• Strong operational leadership depth

• Sustained confidence from Council and senior leadership in the organisation’s ability to deliver its mission safely and at scale.

Company Overview

SECURITY & RISK SOLUTIONS PTE. LTD, founded in 2006, provides expert security hardware and access control personnel. Our trusted team includes former police and military specialists, delivering tailored security solutions across Singapore and the APAC region.

Job Summary

As Director of Operations at Aslan SRS Singapore, you will lead security operations locally and drive regional expansion across APAC, managing a diverse team to ensure operational excellence and client satisfaction.

Responsibilities

• Lead and oversee all security operations in Singapore, ensuring effective service delivery and operational excellence.
• Drive regional expansion of security services across APAC countries including Thailand, Vietnam, Malaysia, Indonesia, Australia, South Korea, Japan, Taiwan, and India.
• Direct the Global Security Operations Center (GSOC) in Singapore, coordinating close protection operations across APAC, EMEA, and Australasia regions to maintain security standards.
• Manage relationships with top-tier clients such as Google, Apple, Meta, Snapchat, Micron, SETS Singapore, and Atos Singapore, ensuring client KPIs are consistently met.
• Conduct monthly and quarterly business reviews to monitor and improve client KPIs across main guarding, event security, executive protection, secure logistics, and specialist services.
• Lead and develop a team of 42 security professionals, including senior operation managers, assistant directors, operation managers, security executives, and analysts, to maintain high performance and operational standards.
• Oversee the GSOC team of 6 operators, including assistant manager and team leads, ensuring consistent operations and achievement of KPIs.
• Spearhead strategic planning for regional expansion, establishing scalable and standardized security operations from Singapore to other APAC locations.
• Restructure Singapore security operations by creating an Operations Support Team to streamline processes and foster innovation.
• Manage critical security projects, ensuring timely and budget-compliant delivery while continuously optimizing operations to align with regional best practices.