Job Responsibilities
1. Product Strategy (Market-Aligned & Execution-Ready)

• Translate company strategy into a clear, prioritised platform roadmap
• Define product capabilities that strengthen compliance, transparency, and operational efficiency
• Ensure product development supports scalable service delivery
• Balance innovation with operational practicality
• Drive adoption and measurable impact of new features

2. Technology Leadership & Platform Governance

• Ensure platform reliability, scalability, and data integrity
• Oversee engineering discipline, release cadence, and QA standards
• Reduce rework and technical debt
• Strengthen documentation and handover between Product and Operations
• Ensure systems reduce manual dependency and key-person risk

3. Service Delivery Excellence (Payroll & Benefits)

• Ensure accurate, timely payroll and benefits administration across markets
• Strengthen SOPs and operational controls
• Improve onboarding turnaround time
• Establish clear escalation governance
• Maintain strong SLA performance

4. Operational Alignment & Risk Management

• Identify operational bottlenecks early and implement solutions
• Reduce internal friction between Product, Tech, and Operations
• Protect service quality while supporting growth

5. Margin & Efficiency Optimisation

• Improve cost-to-serve through automation and process optimisation
• Strengthen operational visibility into gross margin
• Drive scalable operational infrastructure

What Success Looks Like

Within 12 months:

• Platform roadmap delivered with predictable cadence
• Payroll accuracy and SLA performance at industry leading levels
• Clear SOPs across key workflows
• Reduced escalations and operational firefighting
• Improved gross margin driven by operational efficiency
• Leadership confidence in operational stability

Required Experience & Qualifications

• 10+ years experience within HR tech-enabled services, SaaS + managed services, or fintech operations
• Proven experience leading both technical (Product/Engineering) and service delivery teams
• Demonstrated ability to align product strategy with operational scalability
• Experience managing multi market or regional operations preferred
• Strong commercial acumen with exposure to margin management
• Systems thinker with structured execution discipline
• Calm, decisive, and commercially aware
• Strong cross functional communicator
• Able to make principled trade-offs
• Focused on building scalable infrastructure rather than heroic effort

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

What you will do:

The Product Manager, APAC Controls Service is accountable for innovation, development, and management of service products within the Controls domain in the Asia Pacific (APAC) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process.

This role sits within the Global Service Product Management organization and is a key partner to the APAC domain and leadership teams.

How you will do it:

• Owns KPIs for an assigned service product portfolio
• Operationalizes service platforms from global team
• Builds and launches region‑specific service offerings as needed, in alignment with global standards
• Serves as domain service subject-matter expert (SME)
• Participates in problem-solving, kaizen, and VSM events
• Represents regional field and customer voice to global team
  
  Success Measures
• Supports region domain service P&L performance, including revenue growth and margin expansion
• Delivers on-performance new service introduction (NSI)
• Improves service attach/linkage rates across the portfolio
• Increases premium (full coverage) service mix
• Drives growth in connected assets

What we look for:

• Bachelor’s degree required
• 10-15years’ experience in service product management, service operations, service commercial enablement, or product lifecycle management
• Strong cross-functional leadership skills
• Ability to travel 10-25% of the time

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do:

The Product Manager, APAC HVAC Service is accountable for innovation, development, and management of service products within the HVAC domain in the Asia Pacific (APAC) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process.

This role sits within the Global Service Product Management organization and is a key partner to the APAC domain and leadership teams.

How you will do it:

• Owns KPIs for an assigned service product portfolio
• Operationalizes service platforms from global team
• Builds and launches region‑specific service offerings as needed, in alignment with global standards
• Serves as domain service subject-matter expert (SME)
• Participates in problem-solving, kaizen, and VSM events
• Represents regional field and customer voice to global team
  
  Success Measures
• Supports region domain service P&L performance, including revenue growth and margin expansion
• Delivers on-performance new service introduction (NSI)
• Improves service attach/linkage rates across the portfolio
• Increases premium (full coverage) service mix
• Drives growth in connected assets

What we look for:

• Bachelor’s degree required
• 10-15years’ experience in service product management, service operations, service commercial enablement, or product lifecycle management
• Strong cross-functional leadership skills
• Ability to travel 10-25% of the time

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

- Permanent

- Up to $10,500 + PB

- Mon–Fri, 8am–5:30pm

- Ang Mo Kio (shuttle service from selected MRT)

This pivotal role will provide you with the opportunity to drive product innovation and develop a robust product strategy that aligns with our mission to deliver exceptional solutions to our clients. You will collaborate closely with cross-functional teams, leveraging your expertise in product management to spearhead initiatives that cater to our diverse customer base. 

Job Responsibilities:

Product Strategy & Roadmap: 

a.      Define and maintain the product roadmap for Satellite Communication Products. 

b.     Align product direction with immediate demands, market opportunities, and long-term industry trends. 

c.      Develop products with unique selling points while addressing emerging technology trends. 

Market Research and Opportunity Identification:  

a.      Define target customer segments and map ecosystems to establish strong market links. 

b.     Conduct thorough analysis of total addressable markets (TAM) and segment-specific growth projections (CAGR). 

c.      Report on relevant market trends and competitive landscapes across various sectors. 

d.     Deliver clear financial projections encompassing revenue, costs, and expected profit margins over a three-year horizon. 

Go-to-Market (GTM) Strategy Development:  

a.      Design strategies to effectively introduce products to target markets, employing diverse marketing channels and sales strategies. 

b.     Cultivate strategic channel-based partnerships and relationships to magnify market reach. 

c.      Identify and monitor emerging electronics technologies relevant to Satcom (e.g. 5G NTN, 3GPP). 

Channel Strategy Development:  

a.      Define the go-to-market strategy for channel partners. 

b.     Identify target markets and partner profiles (distributors, resellers, system integrators). 

c.      Align channel strategy with overall product roadmap and business objectives and defence capabilities needs. 

d.     Cultivate strategic relationships and partnerships to magnify market reach and engagement with early adopters. 

Product Development Lifecycle Management: 

a.      Collaborate with development teams to articulate comprehensive product roadmaps that align with strategic objectives. 

b.     Evaluate technology readiness levels (TRL) and identify areas requiring additional R&D investment. 

c.      Forge commercial partnerships with industry stakeholders. 

Technical Feasibility Studies:  

a.      Assess the resource requirements for product development, including skilled labour and manufacturing capabilities. 

b.     Evaluate the product's scalability potential to ensure it meets growing customer demands and market expansion. 

Comprehensive Risk Assessment 

a.      Identify any potential operational barriers, including regulatory approvals and customer adoption issues. 

b.     Evaluate competitive risks, including threats from existing players and new market entrants. 

c.      Analyze customer demand fluctuations and market variations that may impact overall projections. 

​

Period:

•  Permanent 

Working Hours:

• Mon–Fri, 8am–5:30pm 

Salary: 

• Up to $10,500 + PB 

Location: 

• Ang Mo Kio (shuttle service provided from selected MRT)

Requirements:

• A degree in Engineering, or a related field is required. 
• >7 years of experience in Satellite Communications industry, particularly in product management, is preferred. 
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently. 
• Excellent communication and interpersonal skills to foster relationships with stakeholders at all levels.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
wanyi@successhrc.com.sg (Reg No:R25128591)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891

T: 6337 3183 | W: www.successhrc.com.sg 

- Permanent

- Up to $10,500 + PB

- Mon–Fri, 8am–5:30pm

- Ang Mo Kio (shuttle service from selected MRT)

This pivotal role will provide you with the opportunity to drive product innovation and develop a robust product strategy that aligns with our mission to deliver exceptional solutions to our clients. You will collaborate closely with cross-functional teams, leveraging your expertise in product management to spearhead initiatives that cater to our diverse customer base.

Job Responsibilities:

​Product Strategy & Roadmap:

• Define and maintain the product roadmap for defence electronics (e.g. mission computers, platform comms electronics, sensors, C2 electronics). 
• Align product direction with defence capability requirements, platform roadmaps, and long-term support strategies. 
• Develop products with unique selling points while addressing emerging technology trends (AI, open architectures, modular electronics) relevant to defence platforms. 

Market Research and Opportunity Identification:

• Define target customer segments and map ecosystems to establish strong market links. 
• Conduct thorough analysis of total addressable markets (TAM) and segment-specific growth projections (CAGR). 
• Report on relevant market trends and competitive landscapes across various sectors. 
• Deliver clear financial projections encompassing revenue, costs, and expected profit margins over a three-year horizon. 

Go-to-Market (GTM) Strategy Development:

• Design strategies to effectively introduce products to target markets, employing diverse marketing channels and sales strategies. 
• Cultivate strategic channel-based partnerships and relationships to magnify market reach. 
• Identify and monitor emerging electronics technologies relevant to defence platforms (e.g. AI accelerators, open‑architecture electronics, advanced sensors, secure processors). 
• Establish early technical engagement with technology providers prior to formal programme insertion.  

Channel Strategy Development:

• Define the go-to-market strategy for channel partners. 
• Identify target markets and partner profiles (distributors, resellers, system integrators). 
• Align channel strategy with overall product roadmap and business objectives and defence capabilities needs. 

Product Development Lifecycle Management:

• Collaborate with development teams to articulate comprehensive product roadmaps that align with strategic objectives. 
• Evaluate technology readiness levels (TRL) and identify areas requiring additional R&D investment. 
• Forge commercial partnerships with industry stakeholders.

Technical Feasibility Studies:  

• Assess the resource requirements for product development, including skilled labour and manufacturing capabilities. 
• Evaluate the product's scalability potential to ensure it meets growing customer demands and market expansion. 

Comprehensive Risk Assessment:

• Identify any potential operational barriers, including regulatory approvals and customer adoption issues. 
• Evaluate competitive risks, including threats from existing players and new market entrants. 
• Analyze customer demand fluctuations and market variations that may impact overall projections. 

​

Period:

•  Permanent 

Working Hours:

• Mon–Fri, 8am–5:30pm 

Salary: 

• Up to $10,500 + PB 

Location: 

• Ang Mo Kio (shuttle service provided from selected MRT)

Requirements:

• A degree in Engineering, or a related field is required. 
• >7 years of experience in defence, aerospace, or high‑reliability electronics systems. 
• Proven experience in product management, particularly in managing electronics or embedded systems on defence platforms, is preferred. 
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently. 
• Excellent communication and interpersonal skills to foster relationships with stakeholders at all levels. 
• Ability to travel on short notice for business needs. 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

wanyi@successhrc.com.sg (Reg No: R25128591)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891

T: 6337 3183 | W: www.successhrc.com.sg 

Key Responsibilities

Product Development

• Design and develop attractive outbound tour packages aligned with market demand and seasonal trends
• Conduct destination research, competitor analysis, and pricing benchmarking
• Source, negotiate, and manage relationships with overseas suppliers (hotels, DMCs, airlines, attractions)
• Build costings, pricing structures, and ensure healthy profit margins
• Enhance existing products with new itineraries, experiences, and value-added components
• Support product launches, campaigns, and promotional events

Sales Support & Performance

• Work closely with sales teams to drive product uptake and conversion
• Provide product training, updates, and selling points to frontline staff and partners
• Monitor sales performance and adjust product strategies accordingly
• Support travel fairs, roadshows, and promotional events where required
• Develop tactical offers to boost sales for underperforming destinations

Requirements:

• Diploma/Degree in Tourism, Hospitality, Business, or related discipline
• Experience in outbound travel product development and/or travel sales preferred
• Strong understanding of international destinations and travel trends
• Good negotiation, communication, and interpersonal skills
• Strong commercial sense with attention to pricing and margins
• Ability to multitask in a fast-paced travel environment
• Proficient in Microsoft Office; knowledge of booking systems is an advantage

Job Description

This role focuses primarily on jewellery production for Apart.sg products, while also supporting Together Diamonds operations when required.

You will handle meaningful materials such as fur, hair, or ashes respectfully, ensuring each piece is prepared carefully and professionally.

You may occasionally assist with customer meetings or enquiries, so good communication skills and a calm, empathetic approach are important.

Key Responsibilities

Jewellery Production (Apart.sg focus)

• Create resin jewellery pieces containing ashes, fur or hair
• Assemble jewellery components (pendants, necklaces, bracelets)
• Set stones into jewellery settings
• Prepare and shape materials carefully inside moulds
• Perform quality checks on finished pieces
• Maintain cleanliness and organisation of workspace

Together Diamonds Support

• Handle ashes, hair, or fur carefully and respectfully
• Prepare customer materials for diamond creation
• Assist with packaging and order preparation
• Prepare sample kits

Operations Support

• Pack and prepare customer orders
• Assist with inventory tracking
• Coordinate logistics and shipments
• Maintain organised workflow and materials
• Support general daily operations

Customer Interaction (Occasional)

• Assist during scheduled customer appointments
• Provide clear and calm explanations when required
• Support customer enquiries when needed

Requirements

• Careful and detail-oriented
• Good hand coordination for jewellery work
• Comfortable handling fur, hair, or ashes respectfully
• Responsible and reliable
• Good spoken and written English
• Able to work independently in a small team
• Willing to learn jewellery production techniques
• Positive attitude and willingness to improve skills

No prior jewellery experience required — training will be provided.

Preferred Traits

• Gentle and patient personality
• Steady hands and attention to detail
• Calm and respectful approach to meaningful materials
• Organised and responsible
• Positive attitude

Working Hours

Full-time position
Retail hours:
Tuesday-Friday: 9.30am-7pm
Saturday: 9.30am-5pm

Salary Range

Typical range:
$2,500 – $2,800 depending on experience