Total 8 Others/Any level Manufacturing / Production job vacancies

Job Responsibilities
1. Product Strategy (Market-Aligned & Execution-Ready)

• Translate company strategy into a clear, prioritised platform roadmap
• Define product capabilities that strengthen compliance, transparency, and operational efficiency
• Ensure product development supports scalable service delivery
• Balance innovation with operational practicality
• Drive adoption and measurable impact of new features

2. Technology Leadership & Platform Governance

• Ensure platform reliability, scalability, and data integrity
• Oversee engineering discipline, release cadence, and QA standards
• Reduce rework and technical debt
• Strengthen documentation and handover between Product and Operations
• Ensure systems reduce manual dependency and key-person risk

3. Service Delivery Excellence (Payroll & Benefits)

• Ensure accurate, timely payroll and benefits administration across markets
• Strengthen SOPs and operational controls
• Improve onboarding turnaround time
• Establish clear escalation governance
• Maintain strong SLA performance

4. Operational Alignment & Risk Management

• Identify operational bottlenecks early and implement solutions
• Reduce internal friction between Product, Tech, and Operations
• Protect service quality while supporting growth

5. Margin & Efficiency Optimisation

• Improve cost-to-serve through automation and process optimisation
• Strengthen operational visibility into gross margin
• Drive scalable operational infrastructure

What Success Looks Like

Within 12 months:

• Platform roadmap delivered with predictable cadence
• Payroll accuracy and SLA performance at industry leading levels
• Clear SOPs across key workflows
• Reduced escalations and operational firefighting
• Improved gross margin driven by operational efficiency
• Leadership confidence in operational stability

Required Experience & Qualifications

• 10+ years experience within HR tech-enabled services, SaaS + managed services, or fintech operations
• Proven experience leading both technical (Product/Engineering) and service delivery teams
• Demonstrated ability to align product strategy with operational scalability
• Experience managing multi market or regional operations preferred
• Strong commercial acumen with exposure to margin management
• Systems thinker with structured execution discipline
• Calm, decisive, and commercially aware
• Strong cross functional communicator
• Able to make principled trade-offs
• Focused on building scalable infrastructure rather than heroic effort

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together We Can Make A Significant Impact

You will lead end-to-end product delivery, from discovery through launch and measurement, while coaching client Product Managers to build lasting capability. This is a consultancy role: you own outcomes, not just outputs, and you bring the same rigour to enabling others as you do to shipping products.

Be Part of Our Success

• Identify riskiest assumptions and design validation initiatives; define OKRs and outcome-based roadmaps.
• Plan and run user research (interviews, usability tests) that validate or kill hypotheses before build.
• Define Product strategy, Story Mapping and writing user stories with clear acceptance criteria, facilitate backlog refinement and sprint planning
• Track delivery KPIs (velocity, cycle time), manage dependencies and mitigate risks proactively
• Define go-to-market strategies, measurement frameworks, and analytics instrumentation
• Analyse post-launch data and drive iterative improvements, facilitate retrospectives
• Coach client Product Managers through daily pairing, identify gaps and tailor enablement.
• Create psychologically safe environments for learning and collaboration
• Facilitate workshops, demos, and stakeholder alignment; navigate complex organizational dynamics

Qualities We Value

• Experience: 8+ years across the full product lifecycle, shipping end-to-end, track record of leading discovery.
• Coaching: Experience enabling Product Managers or Owners through pairing or mentorship in a consultancy or client-facing context.
• Methods: Lean Startup, Continuous Discovery, OKRs, JTBD, Impact Mapping, outcome-based roadmaps.
• Mindset: Empathy, end-to-end ownership; intellectual humility to pivot; energised by enabling others as much as delivering yourself.
• Bonus: Familiarity with SG Gov ecosystem (SHIP-HATS, SG Tech Stack, GeBIZ) or prior experience with Singapore Government agencies.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will lead user-centred design across the full product lifecycle. From generative research and concept validation through to delivery and post-launch iteration, while coaching client design teams to build lasting capability. This is a consultancy role: you champion users relentlessly, design at scale, and are as energised by enabling others as by crafting great design yourself.

Be Part of Our Success

• Plan and run generative and evaluative research (interviews, usability tests, field studies) to uncover real user problems.
• Synthesise insights into clear findings that shape product direction and validate or challenge assumptions.
• Lead design on cross-functional teams, from concept to high-fidelity, with a systems-thinking mindset and scalability in mind.
• Craft workflows, wireframes, prototypes, and high-fidelity designs that align teams around a coherent user experience.
• Design and run co-creation workshops: journey mapping, design studios, critiques with clients and mixed stakeholder groups.
• Present work to senior leadership; facilitate alignment sessions that drive decisions..
• Coach client designers through daily pairing; tailor enablement to individual strengths, gaps, and learning styles.
• Create psychological safety for teams to experiment, give constructive feedback, and continuously raise design craft.

Qualities We Value

• Experience: 8+ years across the full design lifecycle User Centred Design mindset with experience in: user research, interaction design, visual design, prototyping, and post-launch iteration in a consultancy or client-facing context.
• Coaching: Proven experience enabling designers through pairing, workshops, or formal mentorship programs.
• Tools: Expert in Figma; proficient with prototyping tools and collaborative platforms; able to build and maintain design systems.
• Methods: Design Thinking, JTBD, Service Design, WCAG / inclusive design principles; evidence-based approach balancing qualitative and quantitative measures.
• Mindset: Empathy, User advocate; intellectually humble enough to kill your own designs when research points elsewhere; thrives in ambiguous consultancy environments.
• Bonus: Familiarity with SG Gov Design System (SGDS), SHIP-HATS, or prior work with Singapore Government agencies.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

1. Develop Retail Banking Product Proposition:

• Partner with Product to formulate sound digital product proposition that appeals to customers

• Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

2. Design Customer Journey with data in mind:

• Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints

• Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience

• Study customer profile, segment & transactional behaviors. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

3. Take charge in Online Channel Share:

• Develop ideas to grow online acquisition channel share by leveraging on our digital platforms

• Analyze and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption

• Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

4. Drive retail banking initiatives in the personal investing space:

• Lead/coordinate the development of key initiatives with various stakeholders from onboarding till fulfilment.

• Understand market situation and use data to propose enhancement recommendations

• Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Job Description

You will lead end-to-end product delivery, from discovery through launch and measurement, while coaching client Product Managers to build lasting capability. This is a consultancy role: you own outcomes, not just outputs, and you bring the same rigour to enabling others as you do to shipping product.

• Identify riskiest assumptions and design validation initiatives; define OKRs and outcome-based roadmaps.
• Plan and run user research (interviews, usability tests) that validate or kill hypotheses before build.
• Define Product strategy, Story Mapping and writing user stories with clear acceptance criteria, facilitate backlog refinement and sprint planning
• Track delivery KPIs (velocity, cycle time), manage dependencies and mitigate risks proactively
• Define go-to-market strategies, measurement frameworks, and analytics instrumentation
• Analyse post-launch data and drive iterative improvements, facilitate retrospectives
• Coach client Product Managers through daily pairing, identify gaps and tailor enablement.
• Create psychologically safe environments for learning and collaboration
• Facilitate workshops, demos, and stakeholder alignment; navigate complex organizational dynamics

Requirements

• Minimum 8+ years across the full product lifecycle, shipping end-to-end; track record of leading discovery and killing projects when evidence demands it.
• Experience enabling Product Managers or Owners through pairing or mentorship in a consultancy or client-facing context.
• Methods: Lean Startup, Continuous Discovery, OKRs, JTBD, Impact Mapping, outcome-based roadmaps.
• Mindset: Empathy, end-to-end ownership; intellectual humility to pivot; energised by enabling others as much as delivering yourself.
• Bonus: Familiarity with SG Gov ecosystem (SHIP-HATS, SG Tech Stack, GeBIZ) or prior experience with Singapore Government agencies.

You will lead user-centred design across the full product lifecycle. From generative research and concept validation through to delivery and post-launch iteration, while coaching client design teams to build lasting capability. This is a consultancy role: you champion users relentlessly, design at scale, and are as energised by enabling others as by crafting great design yourself.

• Plan and run generative and evaluative research (interviews, usability tests, field studies) to uncover real user problems.
• Synthesise insights into clear findings that shape product direction and validate or challenge assumptions.
• Lead design on cross-functional teams, from concept to high-fidelity, with a systems-thinking mindset and scalability in mind.
• Craft workflows, wireframes, prototypes, and high-fidelity designs that align teams around a coherent user experience.
• Design and run co-creation workshops: journey mapping, design studios, critiques with clients and mixed stakeholder groups.
• Present work to senior leadership; facilitate alignment sessions that drive decisions..
• Coach client designers through daily pairing; tailor enablement to individual strengths, gaps, and learning styles.
• Create psychological safety for teams to experiment, give constructive feedback, and continuously raise design craft.

Requirements

• Minimum 8+ years across the full design lifecycle User Centred Design mindset with experience in: user research, interaction design, visual design, prototyping, and post-launch iteration in a consultancy or client-facing context.
• Proven experience enabling designers through pairing, workshops, or formal mentorship programs.
• Expert in Figma; proficient with prototyping tools and collaborative platforms; able to build and maintain design systems.
• Design Thinking, JTBD, Service Design, WCAG / inclusive design principles; evidence-based approach balancing qualitative and quantitative measures.
• Empathy, User advocate; intellectually humble enough to kill your own designs when research points elsewhere; thrives in ambiguous consultancy environments.
• Familiarity with SG Gov Design System (SGDS), SHIP-HATS, or prior work with Singapore Government agencies.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together We Can Make A Significant Impact

You will lead end-to-end product delivery, from discovery through launch and measurement, while coaching client Product Managers to build lasting capability. This is a consultancy role: you own outcomes, not just outputs, and you bring the same rigour to enabling others as you do to shipping products.

Be Part of Our Success

• Identify riskiest assumptions and design validation initiatives; define OKRs and outcome-based roadmaps.
• Plan and run user research (interviews, usability tests) that validate or kill hypotheses before build.
• Define Product strategy, Story Mapping and writing user stories with clear acceptance criteria, facilitate backlog refinement and sprint planning
• Track delivery KPIs (velocity, cycle time), manage dependencies and mitigate risks proactively
• Define go-to-market strategies, measurement frameworks, and analytics instrumentation
• Analyse post-launch data and drive iterative improvements, facilitate retrospectives
• Coach client Product Managers through daily pairing, identify gaps and tailor enablement.
• Create psychologically safe environments for learning and collaboration
• Facilitate workshops, demos, and stakeholder alignment; navigate complex organizational dynamics

Qualities We Value

• Experience: 8+ years across the full product lifecycle, shipping end-to-end; track record of leading discovery and killing projects when evidence demands it.
• Coaching: Experience enabling Product Managers or Owners through pairing or mentorship in a consultancy or client-facing context.
• Methods: Lean Startup, Continuous Discovery, OKRs, JTBD, Impact Mapping, outcome-based roadmaps.
• Mindset: Empathy, end-to-end ownership; intellectual humility to pivot; energised by enabling others as much as delivering yourself.
• Bonus: Familiarity with SG Gov ecosystem (SHIP-HATS, SG Tech Stack, GeBIZ) or prior experience with Singapore Government agencies.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will lead user-centred design across the full product lifecycle. From generative research and concept validation through to delivery and post-launch iteration, while coaching client design teams to build lasting capability. This is a consultancy role: you champion users relentlessly, design at scale, and are as energised by enabling others as by crafting great design yourself.

Be Part of Our Success

• Plan and run generative and evaluative research (interviews, usability tests, field studies) to uncover real user problems.
• Synthesise insights into clear findings that shape product direction and validate or challenge assumptions.
• Lead design on cross-functional teams, from concept to high-fidelity, with a systems-thinking mindset and scalability in mind.
• Craft workflows, wireframes, prototypes, and high-fidelity designs that align teams around a coherent user experience.
• Design and run co-creation workshops: journey mapping, design studios, critiques with clients and mixed stakeholder groups.
• Present work to senior leadership; facilitate alignment sessions that drive decisions..
• Coach client designers through daily pairing; tailor enablement to individual strengths, gaps, and learning styles.
• Create psychological safety for teams to experiment, give constructive feedback, and continuously raise design craft.

Qualities We Value

• Experience: 8+ years across the full design lifecycle User Centred Design mindset with experience in: user research, interaction design, visual design, prototyping, and post-launch iteration in a consultancy or client-facing context.
• Coaching: Proven experience enabling designers through pairing, workshops, or formal mentorship programs.
• Tools: Expert in Figma; proficient with prototyping tools and collaborative platforms; able to build and maintain design systems.
• Methods: Design Thinking, JTBD, Service Design, WCAG / inclusive design principles; evidence-based approach balancing qualitative and quantitative measures.
• Mindset: Empathy, User advocate; intellectually humble enough to kill your own designs when research points elsewhere; thrives in ambiguous consultancy environments.
• Bonus: Familiarity with SG Gov Design System (SGDS), SHIP-HATS, or prior work with Singapore Government agencies.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.