Total 19 Business Management / Project / Planning job vacancies

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Program Lead is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-

Qualifications

The ideal candidate will come from an organization with a strong technical program management function and be a visionary leader with deep experience driving technical or engineering programs from ideation to implementation across Investments, Trade, Banking, Lending, Trust, Data, Compliance etc.. Bachelor’s degree in computer science, or a related field. Master’s degree or equivalent experience preferred.

• Hands on experience (8+ years) leading program management function and/or technical teams in areas like Investments, Trades, Banking, Lending, trust, Data, Compliance etc. and good understanding of Operations.

• 12+ years’ experience in enterprise level program management and delivery engineering products at scale.

• Experience of managing migration projects / programs would be an advantage

• Strong analytical and quantitative skills; Data driven and results oriented.

• Exceptional strategic analysis, problem solving, issue resolution and decision-making skill.

• Excellent verbal and written communication skills backed by a strong business and technical vision.

• Expert knowledge of Agile frameworks like SAFe, Scrum, Kanban, and familiarity with Jira and Confluence tools.

 
Brief Description of the Organization

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Citi’s Global Wealth Management is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: taking ownership, delivering with pride, and succeeding together.

Overview of the Role

Reporting to the PM Head for Global Wealth Management Domains, the Technical Program Management Lead is responsible for the delivery on Global Wealth Management strategy for Asia, Investments, Trades, Banking, Lending, trust, Data and Compliance. The role entails good understanding of end-to-end banking knowledge including Operations, Compliance and Audit. You own driving the launch of great customer experiences and digital capabilities for our wealth management business and our most affluent client base. Deliver customer-centric solutions and communications that enable clients to confidently manage their entire financial picture through easy-to-use tools, insights, content, offers, and recommendations. Delivery of programs that provide for a growing digital presence and offerings for our wealth management customers.

Are you a leader of leaders? Are you passionate about developing those working for you? Do you think about technology as a way to increase efficiency and change our engagement with customers? Are you an engineer that lives to solve problems? Do you want to lead a world class technical team of skilled program managers? We are looking for a senior leader that shares our passion for developing people, building cool technology, willing to be fearless, obsessed about simplification and excellence and tackling complexity head on.

This position has an incredibly unique vantage point at the intersection of business, technology and product. As the leader of technical program management at Citi, you will be working with engineering leaders, product management, and cross-functional teams to manage and execute our ambitious product strategy.  You will partner with every functional domain in the company and exercise your influence to get big things done. Your organization is the hub of getting engineering work in, rationalized, conceptualized, assigned, and delivered across domains in our agile execution model.

You will lead the charge on solving our hardest, most meaningful challenges: set the drumbeat that everyone marches to! Improve existing processes and develop new mechanisms to scale the way we plan and deliver for platform services as we grow the company. Driving agile transformation and improving speed to market. Building and driving a culture of learning and excellence in delivery with your team and stakeholders.

 We want you to drive innovation that people love and be boundary-less in seeking solutions, eliminating redundancy and driving execution excellence. You will build your own scorecard to continuously monitor capacity, demand, execution, delivery, and hygiene via key performance indicators including capacity, demand, backlog, velocity, quality, project throughput, spend, regulatory compliance, and application security. You ensure execution aligns with all regulatory requirements while continuously working to simplify and to automate the necessary and auditable “paperwork” and processes

 In your role you are expected to ensure that all deliverables are complaint to respective central banks regulatory requirements. You are expected to front Internal Audit for all the deliverables under your realms.

 Key Priorities:

• Being a strategic partner

• Be the strategic partner and advisor to the Business and Technology heads for Wealth Management that includes all facets like Investments, Trades, Banking, Lending, trust, Data and Compliance. Ensuring well laid out roadmaps and execution plans for entire book of work for projects / programs under your realms.

• Responsible for management and execution of operating model routines

• Obsess about building and shipping great products for our customers with excellence

• You obsess over customers and always work backwards from them to earn and keep their trust. Manage from the front, prioritize, and drive the bigger mission forward by translating vision into results.

• Delivery focus. You are accountable for driving teams inside and outside of your organization to deliver the expected results. You focus on the key business outcomes and deliver them with quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

• Drive disciplined execution with high quality and insist on high standards. Lead your teams to deliver high quality products, services, and processes. Delivering results while maintaining highest level of quality and ensuring timely adherence to software development lifecycle standards

• Being the glue that brings teams together

• We want you to drive innovation that people love and be boundary-less in seeking solutions.

• Outstanding Organizational, Communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, matrix management environment

• Establish credibility and rapport with senior executives and technical and non-technical team members alike

• Build and lead an organization with customer focus and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and a “no barriers” mentality.

• Being a visionary Program Management Leader that is focused on building high performing PM function

• As a Manager of others, you lead by influence and set the vision for a bar raising PM function. Manage, mentor and grow the PM leaders of the future.

• Building and leading a team of PM’s that are highly passionate, motivated and smart problem solvers to design future state products and technology solutions.

• Your teams have a deep understanding of the platform, integration patterns, organizational capabilities, and the company wide assets that can be leveraged to provide rich customer experiences while building technical solutions.

• Demonstrate an ability to structure an organization and optimize it for execution, including attracting top tier talent and filing out gaps in the existing team quickly to accommodate growth.

• Partner with fellow PM leaders and heads to ensure alignment and standardization in ways of working

• Be a change agent. Drive agility, excellence and simplification in ways of working

• Measure and improve efficiency and effectiveness of processes that are working well and build the next level of improvements, set standards for deployments at scale, infrastructure reliability, security, and scalability.

• Demonstrate an ability to identify and act upon unique insights and apply them to solve unmet needs and an expertise leveraging/synthesizing competitor, emerging technology, and other marketplace trends to draw out implications to support the team's overall mission and goals

• Transform the organization into one that drives speed to market and delivers value for our customers in an agile operating model. Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo.

• Continue to improve the engineering culture across all tech functions.

• Serve as an evangelist for the team and overall culture, both internally and externally.

• Being the voice of the teams

• Responsible for communicating business strategy and goals and how they align to the team’s work

• Provide transparent frequent updates, manage sponsor expectations, and keep all stakeholders informed on Book of Work progress. Creating a culture of transparency and trust

Key Responsibilities

• Analyze designated market situation and provide proposal for business opportunities
• Identify potential market segment for further acquisition
• Plan and execute marketing strategies for designated market
• Provide feedback and update Admin on operational changes to ensure SOP / GP in accordance to company policies and procedures, and comply with regulatory requirements and act
• Coordinate with other BUs on all business related projects, e.g. events, promotions and Guest Service training for all Casino team members with other managers to insure a cohesive interdepartmental team relationship
• Interact / hosting of guests, attend to their needs / gather feedback to ensure excellent service and hospitality to the guests
• Review manpower planning, training and development of team members which includes daily and long-term operations, coaching, mentoring, motivate team members’ performance
• Management of credit lines and assisting in collection
• Responsible for region performance
• Identify guests to upgrade to the next tier
• Handle cage reimbursement matters
• Provide leadership and management of the Company’s casino marketing department
• Setting direction for maintaining high standards of products and services, and providing innovative offerings to enhance competitive edge
• Plan, develop and implement strategy for business development
• Oversee and assess all on-going training plans and programs to create compliance awareness and ensure retention of a performing team and alignment with market trends
• Evaluate market conditions, keeping up-to-date on marketing trends and demographics of guests, developing benchmarks to measure effectiveness

Requirements

• Degree / Diploma in Business or related field with proficiency in Microsoft Office applications
• Minimum 16 years of business development experience in casino and/or relevant industry, with proven track records in acquisition of high net-worth customers
• Willing to work rotating shifts, including weekends and public holidays

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Regional Vice President of Sales, New Business

About the job

The Mission: Transforming Customer Engagement with AI
Twilio is undergoing a massive transformation from a CPaaS leader to a dominant Customer Engagement Platform. As the Regional Vice President, you will be at the helm of our growth engine, reporting directly to the VP of APJ.

You aren't just selling "tools"; you are leading the next phase of Twilio’s evolution by helping organizations across Greater China, India, Southeast Asia, and Korea leverage Voice and AI to revolutionize how they interact with their customers.  This mandate requires an impact-driven RVP with a pedigree from top-tier enterprise organizations. We need a 'Hunter-in-Chief' capable of managing a $100M+ portfolio while driving aggressive new business acquisition across the complex SEA and North Asia landscapes.

Responsibilities

In this role, you’ll:

• Build the Growth Engine: Construct a predictable business model capable of exceeding ambitious quarterly and annual growth targets through new customer acquisition.
• Architect the Strategy: Establish a multi-year strategy to expand Twilio’s footprint across Mid-Market and Enterprise segments, tailoring GTM approaches to the varying market maturities of SEA, RoA, India, and Greater China.
• Evangelize AI & Platform: Move beyond legacy CPaaS conversations to drive deep, transformative engagements centered on AI-driven customer engagement and the full Twilio platform.
• Empower a World-Class Team: Hire, mentor, and lead an "A-team" of Growth Account Executives and Managers. You will provide tactical deal guidance, strategic coaching, and career development through active 1:1 mentorship.
• Operational Excellence: Operationalize GTM partner motions and build repeatable outbound programs to ensure a robust, high-quality sales pipeline.
• Be a Customer Champion: "Wear the customer’s shoes" by engaging with software engineering leaders, product managers, and C-suite executives to drive innovation across diverse use cases.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Sales Leadership Mastery: 12+ years of solutions selling experience at a software company and 3-5+ years sales management experience
• Platform & AI Expertise: A firm understanding of the competitive landscape in messaging, voice, and email, with a clear vision of how AI can disrupt the SEA & ROA market.
• Strategic Execution: Proven ability to define goals and processes that drive net-new business while successfully navigating the complexities of the APJ market.
• Quantitative Rigor: A data-driven approach to pipeline management, forecasting, and quantitative analysis.
• Collaborative Influence: Demonstrated ability to build relationships with external partners and internal cross-functional teams (Product, Marketing) to drive alignment.
• Academic Foundation: A bachelor’s degree and significant relevant work experience.

Location

This role will be remote, and based in Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Overall Positioning:

The Vice President, Business Relationship Manager(BRM) – Operations is responsible for understanding the business and system transformation needs of the Operations Office for Asia (OOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent s the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Operations domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.

Job Responsibilities:

• Act as the single ASO front door for Operations-related technology, process improvement, regulatory, efficiency, and transformation demands from OOA, regional stakeholders, branches, and country teams.

• Understand Operations business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Operations leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Operations.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Operations stakeholders pursue external vendors or bespoke solutions.

Job Requirements:

• Minimum 10 years' experience in financial services with a background in operations, project management, operations controls, or operational risk management.

• Strong knowledge of market products such as payments, deposits, loans, and understanding of front-to-back operations processes.

• Proven experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Sound judgement to balance speed and control within a regulated banking environment.

• Ability to act as a trusted advisor to Operations by proactively identifying issues, proposing improvements, and presenting practical alternatives.

Foundational Skills Requirements:

• Customer-first mindset: Starts from Operations’ real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10076942)

The Vice President, Business Relationship Manager(BRM) – Transaction Banking(including Payments, Cash Management, and Trade Finance) is responsible for understanding the business and system transformation needs of the Transaction Banking Office for Asia (TBOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent manages the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Transaction Banking domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.
Candidates who have experience in IT portfolio management based on business strategy, gained from either a business or IT role, are also welcome.

Job Responsibilities:

• Act as the single ASO front door for Transaction Banking-related technology, process improvement, regulatory, efficiency, and transformation demands from TBOA, regional stakeholders, branches, and country teams.

• Understand Transaction Banking business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Transaction Banking leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Transaction Banking.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Transaction Banking stakeholders pursue external vendors or bespoke solutions.
  

Job Requirements:

• Minimum 10 years' experience in financial services with a background in Transaction Banking, project management, operations controls.

• Experience in market products such as payments, deposits, loans, and front-to-back operations processes.

• Experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Customer-first mindset: Starts from Transaction Banking real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.
  

We regret to inform that only shortlisted applicants will be notified.
(Job ID: 10076984)

Job Responsibilities

• Business Planning and progress review including periodical reporting to senior leader
• Managing organization items, such as reorganization, arrangement of Delegation of Authorities, and Headcount control
• Conducting performance evaluation among department
• Arranging Evaluation framework in department, KPI setting
• Handling department budget management (Gross profit, expense, balance sheet)
• Implementation of various business initiatives
• Collaborate with relevant department of Head Office in Tokyo and in APAC region to effectively enhance business and governance in department

Job Requirements

• At least 7 years of relevant experience
• University graduate with strong academic background
• Business planning and marketing experience in Banking sector
• Business fluency in both English and Japanese is essential, as this role requires the ability to write and communicate effectively with our Tokyo office.
• Knowledge of Japanese Banking Law and banking regulations
• Communicating Effectively
• Ability to Inspire Others
• Good organisation skills and ability to prioritise, manage and meet expectations/deadlines with strong work ethics, integrity and commitment

Job Responsibilities

Financial Analysis & Performance Management

• Perform in‑depth financial and management analysis with a focus on:
• Efficiency of resource utilization
• Cost efficiency and expense optimization

Budgeting & Forecasting

• Active involvement in the preparation of annual budgets, periodic forecasts, and medium‑term financial plans, ensuring alignment with business strategy and Head Office directives.
• Actively engage Head Office and departments to coordinate, negotiate, and finalize budget allocations.
• Monitor actual performance against budget and forecast, conduct variance analysis, and recommend corrective actions where required.

Management & Head Office Reporting

• Prepare high‑quality regular and ad‑hoc financial reports for management and Head Office, including:
• Budget progress and financial performance updates
• Forecast of achievement and outlook assessments
• Profitability and cost performance analysis
• Present financial insights clearly and concisely, supporting strategic and operational discussions.

Business Partnering & Profitability Framework Execution

• Support the execution of the bank’s profitability framework by partnering closely with all departments to:
• Ensure financial targets are met
• Monitor progress of planned improvement initiatives
• Promote cost awareness and disciplined resource allocation
• Act as a trusted finance partner, balancing business growth objectives with financial control and Head Office expectations.

Stakeholder & Governance Management

• Serve as a key point of contact for finance‑related matters with Tokyo Head Office, regional teams, and internal stakeholders
• Ensure compliance with internal governance, reporting standards, and approval processes consistent with Japanese banking practices

Required Qualifications, Skills & Experience

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.
• Professional qualification such as CPA, CA, ACCA, or CFA is a plus
• Strong technical knowledge of management reporting, and financial control frameworks in a banking or financial services.

Experience

• 8–12 years of relevant experience in financial planning & analysis, financial control, or management reporting, primarily within banking or financial services.
• Strong working experience in budgeting, forecasting, and performance reporting.
• Strong working experience in working with business units to drive profitability, cost efficiency, and performance improvement initiatives.

Technical & Analytical Skills

• Strong analytical and financial modeling skills, including assessment of cost drivers, resource efficiency, and profitability.
• Advanced proficiency in Microsoft Excel and PowerPoint for business analysis and management presentations.

Leadership & Interpersonal Skills

• Strong stakeholder management skills with the ability to engage confidently across all levels in the organisation/
• Sound judgment, strong ownership mindset, and the ability to balance local business needs with Head Office requirements.
• Proactive, detail‑oriented, and able to manage multiple priorities under tight timelines.

Language Proficiency

• Fluency in English and proficiency in Japanese is required, as the role will need to communicate frequently with HO, and/or prepare information or materials in Japanese when required.

The Global KYC Transformation Project Manager is responsible for driving the standardization and optimization of our KYC processes for APAC.This role involves collaborating with global teams and other relevant departments to ensure compliance with regulatory requirements while enhancing operational efficiency. The Project Manager will directly report to the Program Manager, Global KYC Transformation based in Singapore.

Purpose of Role

• The Project Manager will lead MUFG’s Global KYC Operations transformation in the region, setting strategies and collaborating closely with relevant teams around the world.
• The Project Manager will act as a catalyst to drive changes throughout the bank to establish a best-in-class KYC organization, setting up a new Target Operating Model (TOM) and enhancing our processes with the latest technology.

Main Responsibilities

Strategic Planning and Execution:

• Formulate comprehensive KYC transformation program for APAC and build consensus among stakeholders.

• Develop and implement strategies for various KYC projects, including:

1. New Target Operating Model (e.g. 1Client-1KYC model)
2. Enhancement of governance structure, including establishment of Regional KYC Office
3. Enhancement of KYC systems, tools, and technology
4. Business process re-engineering, standardization, and optimization
5. Talent development and change management initiatives

• Collaborate with Global KYC Leadership team, Regional Heads, and Branches to establish a regional KYC strategy and roadmap.

• Identify deliverables, timelines, and requirements for each project, ensuring consensus among stakeholders and resolving conflicting views.

• Implement a robust project management structure and maintain project documentation that meets global audit standards.
• Manage the delivery of multiple complex projects simultaneously, monitoring progress, dependencies, and ensuring timely completion.

Stakeholder Management:

• Establish project governance and chair project committees at various levels (e.g. SteerCo, OpCos, Working Groups at regional level) as the decision-making body for the program.
• Proactively engage with stakeholders from Front Office, KYC, Compliance, Technology, etc. at regional and global levels to ensure smooth communication and synchronization of actions.
• Ensure project stakeholders are informed of project status and ensure issues are escalated in a timely manner.

Operational Excellence:

• Apply expert business transformation and KYC knowledge to create a platform that maximizes productivity and strengthens control environment.
• Ensure efficiency, accuracy, and completeness of operations by producing better business frameworks.
• Conduct business analysis for MUFG’s APAC Branches.

Candidate Profile

• Minimum 7 years work experience in strategic project management within a complex matrix structure.
• Demonstrated experience managing large KYC / AML projects and programs across multiple locations.
• Minimum 4 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond area of responsibility.
• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously.
• You will be highly organized, with a structured and logical approach.
• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation.
• Bachelor’s degree
• Project Management Professional (PMP) certification would be an advantage.

We regret to inform that only shortlisted applicants will be notified.

Job ID:10076202)

The role is responsible for executing and managing marketing and planning activities for non‑Japanese corporate clients, with accountability for the quality, coordination, and execution of proposals.

Key responsibilities include:

• Leading short‑ to mid‑/long‑term strategic planning for the corporate banking department in collaboration with internal partners, leveraging a deep understanding of the roles and responsibilities of each relevant team and department
• Establishing and monitoring department‑level KPIs and budgets through active communication with management and local marketing teams
• Conducting direct marketing and sales activities targeting non‑Japanese corporate clients across Asia, as well as Japanese corporate clients where relevant
• Independently conceptualizing marketing and planning initiatives, including drafting proposal content
• Organizing and facilitating departmental meetings and conferences to align strategies at the department level and foster a shared understanding
• Acting as a central coordinator across internal stakeholders, including coverage teams, planning units, product teams, overseas headquarters departments, and group companies outside Singapore
• Continuously monitoring market, client, and peer developments within assigned countries and incorporating insights into proposal planning and execution
• Communicating with senior internal counterparts in relevant departments to achieve agreed objectives
• Building and maintaining regular communication channels with local corporate banking teams across Asia to support effective marketing activities
• Providing in‑office training and guidance to junior colleagues to enhance their marketing and planning skillsets

Key requirements include:

• Bachelor’s degree in Business Administration, Law, Marketing, Accounting, or Finance
• Knowledge of financial and management accounting, as well as banking regulations in Asian markets
• Minimum of 7 years of experience in corporate banking
• Business fluency in both English and Japanese is essential, as this role requires the ability to write and communicate effectively with our Tokyo office.
• Strong corporate banking skill set, including solid credit analysis capabilities

Job Summary

The Vice President of Business Development will lead strategic growth initiatives. This role is responsible for identifying new business opportunities, forming strategic partnerships, expanding market presence, and driving revenue growth across programs, centers, and education services.

Key Responsibilities

1. Strategic Growth & Market Expansion

• Develop and execute business development strategies in the new identified sectors beyond early childhood.
• Identify new markets, including local and international expansion opportunities.
• Analyze industry trends, competitor landscape, and parent/customer needs.

2. Partnerships & Stakeholder Management

• Build and maintain strong relationships with schools, government agencies, corporate partners, and education providers.
• Lead negotiations for strategic partnerships, joint ventures, and licensing opportunities.
• Represent the organization at industry events, forums, and conferences.

3. Revenue Generation

• Drive revenue growth through new business channels (e.g., franchising, licensing, B2B programs, enrichment services).
• Develop pricing and commercial strategies aligned with market positioning.
• Oversee pipeline development and conversion strategies.

4. Product & Program Development

• Collaborate with curriculum and operations teams to develop scalable early childhood programs and services.
• Identify opportunities to enhance existing offerings or introduce new products (e.g., digital learning, teacher training programs).

5. Leadership & Team Management

• Build, lead, and mentor a high-performing business development team.
• Set KPIs, monitor performance, and ensure alignment with organizational goals.

6. Financial Planning & Performance

• Develop business cases, forecasts, and budgets for new initiatives.
• Track performance metrics and ROI for business development activities.

Requirements

• Bachelor’s degree in Business, Education, or related field (MBA preferred).
• 6+ years of experience in business development, strategy, or commercial roles for senior leadership.
• Experience and flexibility in outreach to at least 2 different sectors with at least 1 education or HR related products preferred.
• Proven track record of driving revenue growth and closing strategic partnerships.
• Strong understanding in education or consultancy regulations, licensing, and market dynamics.
• Excellent leadership, negotiation, and communication skills.

Preferred Skills

• Experience with franchising or multi-site education operations.
• Familiarity with digital learning platforms or EdTech solutions.
• Regional/international market expansion experience.

Nomura Overview
Nomura is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Function Overview:
Experienced business auditor covering International Wealth Management, reporting to the Regional Portfolio Director – Wealth Management and Asset Management . The principal role involves defining and executing assurance work over the regional business. The candidate will work closely with members of the Internal Audit team and some limited travel may be required.

Responsibilities:

• Perform risk assessments of Nomura’s businesses and assist in developing the annual audit plan
• Lead, plan and execute audits of the bank’s business (and other audits if required) and work closely with IT Audit and Data Analytics specialists on integrated audits
• Identify emerging risks, draft and report audit findings promptly to line management and senior management and suggest practical and innovative solutions
• Follow up audit recommendations post-audit, assess residual risk, validate remedial work performed and document and close issues
• Perform and document aspects of Internal Audit’s quarterly continuous monitoring programme, in order to identify changes to risk assessments, audit plan or audit universe
• Learn, understand and apply the department’s audit methodology
• Supervise and coach junior team members

Requirements:

• Minimum 10 years of relevant experience in private banking, wealth management business with demonstrated exposure to offshore banking, regulatory requirements, investment products across asset-classes including alternatives, back-office processing and ideally risk management.
• At least 10 years of professional experience (can be inclusive of external audit, consulting, banking, regulatory) with 3 years of internal audit experience in the financial sector is strongly preferred
• Demonstrated experience defining business requirements for data analytics for private banking / wealth management audits
• Strong oral and written communication skills are required, as the role involves drafting audit reports, communicating findings to senior management, and interacting with global stakeholders
• Must be able to work independently and proactively, demonstrating a strong sense of ownership and commitment to delivery
• Must be able to multi-task
• Must have the confidence to deliver tough messages and have difficult conversations
• An accounting or quantitative background or other professional qualification is expected, although not essential for the right candidate
• Some international experience is strongly preferred

Diversity Statement
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.
DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Are you ready to drive meaningful change and shape the future of operational controls? Join a team where your expertise and ideas are valued, and your impact is visible. You will partner with senior leaders, modernize controls, and deliver strategic initiatives that strengthen our first line of defense. Grow your career while leveraging analytics and innovation to enhance how we manage risk and deliver on projects. Experience a culture that champions continuous improvement, collaboration, and career mobility.

As an APAC Branches Operations Project and Governance Lead – Vice President within Digital and Platform Services, you lead governance initiatives and strategic projects across branch operations. You partner with stakeholders to assess risks, engineer effective solutions, and execute projects that improve risk profile and efficiency. You champion a culture of continuous improvement, using data, analytics, and digital tools to inform decisions and deliver measurable enhancements. Together, we ensure compliant, well-controlled processes that support clients and market integrity. You will be part of a team that applies deep operational expertise and data-driven insights to strengthen processes end to end.

The APAC Branch Operations Projects and Governance team oversees the successful delivery of multiple cross-branch location projects. You will formulate strategic projects that achieve efficient operations processing and consistent approaches across nine locations within the APAC Branch organization. You will work closely with the Branch Operations manager and the Digital and Platform Services Change team to deliver results and drive operational excellence.

Job responsibilities

• Manage a cross-branch, multi-year operations project and governance team

• Collaborate with program leads and operations teams to understand challenges and design technical solutions using innovative tools and artificial intelligence models

• Execute and deliver efficiency savings through successful project implementation, overseeing return on investment tracking and ensuring project outcomes meet strategic and financial objectives

• Lead a team, providing guidance and ensuring high-quality delivery

• Design effective solutions by quickly understanding complex market products, operational processes, and regulatory requirements

• Ensure all innovation use cases adhere to regulatory requirements, technology lifecycle development, and governance standards, maintaining a strong control mindset

• Provide independent challenge and articulate risk, issues, and impact-weighted solutions to stakeholders

• Drive implementation of process improvement automations and strategic initiatives to enhance operational effectiveness and risk reduction

• Champion the use of data analytics and digital tools to monitor performance and inform decisions

• Prepare and deliver concise updates for senior management and external stakeholders

• Foster a culture of innovation, continuous improvement, and accountability across operations

Required qualifications, capabilities, and skills

• Bachelor’s degree

• Minimum ten years of experience in financial services with a background in operations, project management, operations controls, consulting, or operational risk management

• Demonstrated project management capabilities, including leading large-scale transformation or enterprise-wide change management projects, managing multiple initiatives, and providing timely updates through completion.

• Proven leadership skills with experience developing high-performance teams

• Ability to analyze, question, and challenge end-to-end operations processes and recommend enhanced control methods

• Excellent problem-solving, verbal, and written communication skills with the ability to influence at all levels, including senior executives and external partners

• Exceptional attention to detail, strong organization, and the ability to manage multiple priorities in a high-pressure environment

• Result-driven mentality amidst time pressure

Preferred qualifications, capabilities, and skills

• Strong knowledge of market products and understanding of front-to-back operations processes

• Advanced proficiency in data analytics and automation tools, including Alteryx, Tableau, Python, Visual Basic for Applications, and Structured Query Language

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5531dd37995e94218bcec1b4c2bc1f4d

The role is responsible for planning activities for non-Japanese corporate clients, with accountability for proposal quality, coordination, and execution. Key responsibilities include:

• To plan, manage, and report on various strategic planning matters, including  ESG related solution-based marketing initiatives, for non-Japanese corporate banking team in coordination with relationship managers across multiple Asian countries and sectors
• To develop a system to enable RMs of both Japanese and non- Japanese corporate banking teams in Asia, mainly in APAC, to hold ESG-related discussions with clients through workshops and the preparation of general materials, and plan how to promote such discussions
• To update various ESG-related information through continuous communication with ESG related departments in Japan.
• To enhance the collaboration between Japanese and Non-Japanese clients
• To establish a good communication channel with regional corporate banking business teams inside and outside Singapore, and coordinate various initiatives, meetings or daily exercise as requested
• To act as a central coordinator across internal stakeholders, including coverage teams, planning units, product teams, and relevant headquarters departments outside Singapore, group companies
• To take charge of administering, managing, and improving overall administrative affairs in the office
• To continuously monitor market, client, and peer developments within assigned countries and reflecting insights into proposal planning and execution
• To communicate with senior internal counterparties in the relevant departments to achieve the goal
• To provide in-office education to junior colleagues to upskill their marketing and planning skillset

 Key requirements include:

• Bachelor’s Degree in Business Administration, Law, Marketing, Accounting, Economics or Finance 　
• Knowledge of FIs' sustainability related activities
• At least 6 years of experience in strategic planning for financial institutions　
• Business fluency in both English and Japanese is essential, as this role requires the ability to write and communicate effectively with our Tokyo office
• Excellent corporate planning skills

Job Responsibilities

• This role is mainly responsible for independently assessing and embedding environmental and social risks into APD credit decisions, while liaising closely with Head Office functions such as Credit and Planning to ensure policy alignment, consistent risk judgement, and appropriate escalations.
• Lead ESDD due diligence for complex and high-risk transactions, identifying key risks and defining mitigation measures.
• Serve as a trusted advisor on environmental and social aspects of customer transactions in line with the Bank’s guidelines and procedures.
• Support the implementation and integration of E&S risk management frameworks and policies into transaction assessment processes.
• Support sustainability KPI management in the region – including evaluation, monitoring, forecasting etc.
• Provide hands-on support for sustainability-related working groups, forums and committee meetings helmed by the team.
• Provide support on internal business units-led sustainability initiatives and collaborating with the business units in enhancing the Bank’s sustainability communication through all available channels.

Job Requirements

• 5+ years of relevant professional experience in sustainability, sustainability strategy, ESG risk management, sustainable finance, or closely related fields.
• In-depth understanding of sustainability, ESG and environmental risk topics, international reporting standards and frameworks, regulatory trends in Asia and Japan, as well as industry best practices.
• Relevant academic studies in sustainable development, sustainable and green finance, environmental management, law etc.
• Excellent analytical, judgement, and communication skills, with the ability to synthesise complex issues for senior audiences.
• Prior experience within a financial institution would be an advantage, preferably with exposure to regional or international banking operations.
• Proven ability to lead through influence in a matrixed, regional environment.
• Fluency in English. In addition, Business‑level Japanese language capability for this role would be preferred due to frequent interaction with Japan‑based regulators, government policy materials, and Head Office control functions. The incumbent is expected at times to document regulatory interpretations, maintain formal records in Japanese, and support structured escalations and consultations to executive management and relevant Head Office departments.  
• Knowledge of Microsoft Office products including Excel, PowerPoint, Word and Teams.

Job Responsibilities:

• Develop and implement comprehensive business development strategies that align with corporate goals and drive sustainable growth.

• Conduct market research to identify emerging markets, industry trends, and potential sectors for expansion.

• Design and execute go-to-market plans for new services, geographic markets, and targeted client segments.

• Lead end-to-end client engagement for major pursuits, including pre-positioning, relationship building, negotiations, and deal closure.

• Oversee bid management activities, including proposal development, submission processes, and presentation delivery, ensuring high-quality standards and competitive positioning.

 Job Requirements:

• Bachelor’s degree in Architecture, Engineering or a related discipline.

• Minimum 10 years of relevant experience, preferably within the Real Estate, Engineering, or Construction industry, with exposure to overseas and international markets.

• Knowledge of Economics will be an advantage.

• Proficient in both English and Chinese (spoken and written) to liaise effectively with Chinese-speaking stakeholders.

• Strong interpersonal and communication skills.

• Self-motivated, proactive, and able to work independently.

• Mature, resilient, and capable of managing challenging situations and projects.

• Willing to travel as required.

Job Responsibilities

1.Business Development

• Identify and pursue new business opportunities in Middle East and Central Asia and other emerging markets aligned with the Company’s strategic sectors, including infrastructure, aviation, healthcare, urban development, and mixed-usedevelopments.

• Support the preparation and coordination of proposals, expressions of interest (EOIs), tender submissions, and related business development materials.

• Maintain and monitor a pipeline of potential projects and business opportunities.

2.Client Relationship Management

• Develop and maintain strong working relationships with key clients including government agencies, developers, investors, and strategic partners.

• Act as a key liaison between clients and internal project teams to ensure effective communication and coordination.

• Support senior management in managing strategic client accounts and engagements.

3.Market Intelligence and Strategy

• Monitor market developments, industry trends, and government initiatives relevant to the Company’s areas of practice.

• Provide periodic market updates and strategic insights to management to support decision-making and business planning.

4.Partnership Development

• Identify potential partners for collaborations, consortiums, or joint project pursuits.

• Assist in coordinating discussions and engagements with partners in support of project bids and market entry initiatives.

5.Internal Coordination

• Work closely with internal teams across different disciplines to support coordinated project pursuits.

• Facilitate collaboration between business development and technical teams to ensure alignment in project proposals and client engagements.

6.Representation

• Represent the Company at client meetings, industry events, and relevant professional engagements, as required.
• To perform other duties and responsibilities as may reasonably be assigned by the Company from time to time in support of its business development and operational objectives.

7. Emerging Market & Client Relationship Management

• Support the Company’s business development and market expansion initiatives in Singapore and selected emerging markets.

• Focuses on strengthening client relationships, identifying new project opportunities, and supporting the pursuit and execution of strategic projects.

Job Qualification

• Degree in any discipline, preferably Architecture, Engineering or Communication.
• Minimum 2 years’ experience working in Middle east or Central Asia. 
• Proficiency in English and Mandarin, ability to speak and read well.
• Proven expertise in conducting market research to drive business decisions.
• Able to articulate complex data findings to diverse stakeholders.
• Frequent travel to Southeast Asia, Middle East, Central Asia. 

Job Responsibilities

• To lead strategic initiatives to enhance Coverage and Transaction Banking (TB) revenue across Strategic Planning Department-supervised APAC offices, as well as be responsible for Planning tasks :
  Establish business plan, guidelines and long-term business/organization structure
  Communicate with Tokyo HO / regional branches for business planning
• Develop and execute business promotion plans, collaborating closely with front offices, product departments, and regional management
• Drive client engagement and transaction growth through targeted planning, performance tracking, and stakeholder alignment
• Develop and determine plans for risk management at regional office (excluding matters supervised by Risk Management Dept. Asia)
• Management reporting (including creating meeting materials) in both Japanese / English and also Japanese if required
• Plan and establish inter-branch and inter-department co-operation in business promotion matters e.g. introducing new incentive rules
• Review and approve applications for new products
• Promote and control businesses with investment banking related subsidiaries and affiliates
• Handle ad-hoc request from the management and related departments
• Performance evaluation for each offices/department in the region
• Handle ad-hoc projects/initiatives in both English and also Japanese if required
• Create proposal / presentation materials in both Japanese / English
• Communicate with Japanese Financial Service Agency (regulator) in both Japanese and/or English

Job Requirements

• Degree or equivalent
• Proficiency in Japanese is desirable as this role needs to prepare reports and presentations in Japanese, and engage with Japanese Financial Service Agency (regulator)
• Proficiency in English (written/spoken)
• Working experience in business planning function in financial institution.
• Prior experience in establishing business strategies, create new rules and organizations.
• Prior experience in promoting investments or/and loans for funds
• Strong communication and presentation skills
• Team oriented, adaptable and flexible

Job Description

This role is responsible for supporting and driving the implementation of GPP across APAC branches, as part of MUFG’s regional payments and transaction banking strategy. The position focuses on end‑to‑end project management for GPP introduction, including coordination with multiple APAC locations, alignment with regional and Head Office stakeholders, and governance of scope, schedule, risk, and deliverables throughout the GPP implementation and rollout lifecycle.

Job Responsibilities:

• Support the PMO Lead / Project Director in managing the GPP replacement project across design, build, testing, and rollout phases

• Coordinate with multiple stakeholders including regional business units, operations teams, IT (internal and vendors), and Head Office functions

• Manage and track overall project plan, milestones, dependencies, and critical path activities across workstreams

• Collect, consolidate, and validate project status updates from workstream leads

• Proactively identify, monitor, and escalate project risks, issues, assumptions, and dependencies

• Support project governance, including preparation of materials for Steering Committee, senior management

• Facilitate effective communication between Head office and regions to support a consistent GPP rollout approach

• Support change management, cutover planning, and implementation readiness activities

• Assist in project administration tasks such as meeting coordination, documentation management, and vendor coordination

Job Requirements:

• Minimum 8 years of working experience, minimum 3 years in project management or PMO roles, preferably in large‑scale banking system or payment system transformation projects

• Experience in managing projects across countries

• Strong ability to prepare clear and professional project documentation and presentation materials

• Excellent communication and stakeholder management skills across business and IT teams

• Strong analytical skills with attention to detail and governance discipline

• Bachelor Degree
  

We regret to inform that only shortlisted candidates will be notified.
(Job ID: 10075623)

• Sales Performance reporting - Weekly HNW sales reporting across all channels
• DE2 tracking and reporting, including quarterly PDC reporting (by notation)
• Review and Validate DE2 requests raised by BDMs before further approvals, ensuring supporting documentation is sighted and collated for all requests
• Cost Centre expense tracking, monitoring (actual vs budget) and monthly reporting
• Support and review EAFs preparation
• Collate SOPs for the new HNW department, and support the development of new SOPs, custodian for HNW dept SOPs
• Manage 2027 budgeting cycle (usually starts in August)
• Expense management
• Trend analysis, data interpretation, story boardingand commentaries for management review
• Review all SOP and develop controls report
• Annual audit
• Any other projects/tasks assigned
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599