Total 599 Business Management / Project / Planning job vacancies

Our client is one of the leader in the banking industry, they are seeking for an junior BA to join coporate action team to assist with testing and daily operation.

Contract: 12 months
Location: Changi
Salary up to $5000

1.Corporate Actions Domain & BAU Support

- Act as the subject‑matter expert for Corporate Actions applications within the assigned business vertical, maintaining detailed knowledge of system architecture, interfacing systems, data flows, and data content.

- Support user communities on daily BAU activities by responding to business queries and providing guidance on optimal system usage.

- Ensure Corporate Action events are processed accurately and within agreed timelines, in compliance with market requirements and internal standards.

2. Client Servicing & Controls

- Ensure timely and accurate client notifications for voluntary Corporate Action events (e.g. rights issues, dividend options, warrant expiry, redemptions).

- Ensure correct capture and execution of client instructions and safeguard client entitlements throughout the event lifecycle.

- Handle client and stakeholder enquiries professionally and promptly, maintaining a consistently high standard of service quality.

3. Testing & Delivery Governance

- Define and recommend appropriate testing strategies, sign‑off criteria, and obtain stakeholder concurrence.

- Lead and manage User Acceptance Testing (UAT), including planning, timelines, batch runs and re‑runs, and consolidation of testing outcomes.

- Ensure test issues and defects are tracked, resolved, and validated prior to deployment.

4. Documentation & Governance

- Prepare and maintain high‑quality documentation on data flows, solution design, business logic, and testing approach, in accordance with predefined templates and governance standards.

- Ensure strong controls, auditability, and knowledge continuity are embedded into delivered solutions.

Requirements

- Strong domain experience in Corporate Actions processing, covering mandatory and voluntary events.

- Hands‑on experience in system testing (SIT/UAT/regression) within a banking or financial services environment.

- Good understanding of end‑to‑end processing, system integrations, and data flows.

- Proven ability to work closely with Technology teams, project stakeholders, and operations users.

- Strong documentation, analytical, and stakeholder management skills.

- Demonstrates a risk‑aware mindset with focus on quality, controls, and client outcomes.

PERSOL Singapore Pte Ltd •UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542(Ling Kai Jin)

By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliatesto collect, use and disclose your personal data for the purposes set out in thePrivacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agreewith the Privacy Policy.      

Hitachi Energy's Grid Integration business unit has delivered more than 4,000 projects over the last 15 years. Our Grid Integration portfolio spans a wide range of transmission and substation applications, which facilitate reliable and efficient system integration of the future digital electric network with minimum environmental impact. We incorporate the integrated systems, solutions and services of our business' DC and AC fields, including HVDC, Substations, FACTS, Grid and Power Quality solutions such as offshore wind connections, and Semiconductors. We offer Power Consulting for key segments in the energy system, such as renewables, transmission distribution and as well as e-transportation solutions.

The Opportunity

We are seeking a high-impact Business Analyst to join the Asia Hub team, acting as a strategic partner to the Asia Hub Manager and Asia Management Team. This role goes beyond traditional market analysis and will play a central role in shaping and enabling business and market strategy across Asia. You will contribute to defining go-to-market approaches, organizational positioning, and alignment with the global organization, while ensuring these concepts are clearly translated into actionable insights and communication materials for internal stakeholders. You will operate at the intersection of strategy, execution, and communication, helping drive clarity, consistency, and alignment across the region and with global business units.

How you'll make an impact:

• You will support the Asia Hub Manager and Management Team in developing, refining, and executing regional business strategies while translating global priorities into actionable local initiatives.
• You will drive go-to-market strategies and market intelligence by tracking customer trends, monitoring competitive dynamics, and identifying new growth opportunities.
• You will enhance organizational positioning and alignment, ensuring the Asia Hub integrates effectively with global business units and operates on an optimized regional model.
• You will lead executive communication and storytelling, transforming complex strategy and data into compelling presentations, strategy documents, and internal communications.
• You will deliver consistent, accessible messaging across diverse audiences to align regional efforts with global corporate standards.
• You will conduct structured market and competitive analyses, evaluating demand drivers and competitor positioning to provide fact-based recommendations for leadership decision-making.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Experience in business analysis, strategy, or market intelligence within a multinational and cross-functional environment.
• A strategic thinker with strong analytical and synthesis capabilities, able to operate fluidly at both conceptual and practical levels.
• Strong ability to connect complex data, strategy, and execution into clear, actionable narratives.
• Exceptional communication and presentation skills, with a proven ability to simplify complex topics for diverse audiences.
• A strong collaborator, comfortable working with senior leadership and adept at influencing stakeholders through structured insights
• A high-ownership mindset with sharp attention to detail and a commitment to clarity in all deliverables.

More about us:

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

• For this role, depending on grade and experience, we offer the following employee benefits subject to the respective plan rules:

• Employer-sponsored medical plan (inc. dental care)

• Employer provident fund (EPF) – employer and employee.

• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance

• Hospitalization Insurance.

Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)

*Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

Job Details:

• Contract Duration: 12 Months (Renewable depend on performance and business needs)

• Location: Tanjong Pagar

Role:

As the business partner, this role holds accountability for driving the overall financial strategy and attaining financial and operational excellence for the Enterprises and Government Business unit. This includes forecasting and budgeting to ensure effective financial management, as well as analyzing and compiling Go-To-Market (GTM) plans.

Responsibilities:

• Collaborate in strategic business planning and budgeting exercises for Enterprises and Government.

• Contribute to syndication exercises with key product houses on a regular quarterly cadence, as well as the annual AOP cycle

• Drive productive business targeting and administer seamless business operations for business through intelligence and insights from management reports, analysis, and data mining

• Develop and prepare a forecasting model for regular business monitoring, including relevant sensitivity analysis and scenario planning. Ensure effectiveness and internal control of business unit operations by streamlining processes where necessary

• Oversee essential projects as needed and conduct regular cadence reviews, such as funnel management, to ensure visibility of the business. Plan and coordinate interlocks with other business units to promote collaboration

• Drive timely and accurate management reporting for key business decisions – Growth/BAU TMs and BPR’s and management dashboards and drivers

• Ensure monthly month-end closing procedures are executed to ensure proper book closure

• Stay informed of key trends affecting the business, including new developments in the enterprises and government sectors, progress of commercial enterprises, and market environment changes specific to certain vertical industries

Requirements:

• University degree or equivalent in Accountancy, Finance & Business or related discipline

• At least 3-5 years of experience in Business Planning / Analyst / Sales Operations

• Demonstrated proficiency in Microsoft Office, particularly in Excel and PowerPoint.

• Capable of managing and analyzing large volumes of data. Familiarity or experience with Salesforce, PowerBI and Tableau is preferred.

• Experience in budgeting and driving accurate management reporting and analysis for key business decisions

• Demands extensive strong cross-functional collaboration, good communication skills, and a process-focused aptitude that will enable this role to effectively execute multiple responsibilities and deliverables.

• Strong business acumen with customer-oriented personal, independent and a good team player

• Meticulous and responsible with sharp analytical, organizational, and multi-tasking skills

• Ability to work well under stressful situations with tight timelines

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world ‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our client's business.

ABOUT THE JOB

As a Consultant Business Analyst, you will acquire first-hand consulting experience in the banking industry, build knowledge on a wide range of companies, and apply project management best practices in a fast-paced and intellectually challenging work environment.

You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.

You will bring extensive experience of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specific needs.

Ability to translate high-level requirements into detailed documentation within the organizations context.

Ability to evaluate and analyse existing business processes and uncover areas for improvement

Ensure that user stories have sufficient details so that developers can estimate and work with them.

ABOUT YOU

Degree holder

• At least 5 years of relevant experience in Collections Processes, Secured/Unsecured loans.

• Experience with Card Fraud Management platforms with AI/ML models, rules management and case management capabilities is a definite advantage

• Excellent communication and stakeholder management skills with the ability to influence senior leaders

• Team player with a strong ability to drive risk initiatives across business functions

Why us:

Adaptable schedules offering full-time roles and hybrid work options

Attractive fringe benefits and salary structures in line with the market

Modern and central office space with good public transport connections

Can-do mentality and one-spirit culture

Varied events and employee initiatives

Your documents to start the process:

Resume

Job references

Qualifications (bachelor/ master diploma, etc.) with certificate of grades

Motivation letter: Why Synpulse? Why you? Why this function?

Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at http://synpulse.com

Key Responsibilities

·       Collaborate with business stakeholders to gather analyze and document ESG related requirements

·        Translate business needs into functional and technical specifications for data and analytics solutions

·        Work closely with data engineering and data science teams to design and implement ESG reporting and analytics solutions

·        Analyze ESG datasets eg carbon emissions sustainability metrics compliance data to identify trends and insights

·        Support the development of ESG dashboards KPIs and performance tracking frameworks

·        Ensure alignment with global ESG standards and frameworks eg GRI SASB TCFD ISSB

·        Assist in defining data models data governance and data quality standards for ESG reporting

·        Participate in UAT User Acceptance Testing and validate system outputs against requirements

·        Provide domain expertise on ESG products services and regulatory expectations

·        Create comprehensive documentation including BRDs FRDs use cases and process maps

·        Facilitate communication between business product and technical teams

Required Skills  Qualifications

·        5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains

·        Strong understanding of ESG concepts reporting frameworks and sustainability metrics

·        Proven experience working with data analytics data modeling and data visualization tools eg Power BI Tableau

·        Familiarity with data science concepts statistical analysis and predictive modeling

·        Minimal Handson experience with SQL andor PythonR for data analysis will be good to have

·        Experience working in Agile environments and handling cross functional teams

·        Strong analytical thinking and problem solving skills

·        Excellent stakeholder management and communication skills

We are seeking a Business Analyst with hands-on experience in Murex Front Office to support a Murex upgrade project.

Responsibilities

• Gather and document business requirements for Murex Front Office
• Liaise with traders, users, and IT teams on system changes
• Prepare functional specifications and support system configuration
• Participate in SIT/UAT, including test cases and defect tracking
• Support issue analysis and resolution during the upgrade
• Work with internal teams and vendors to deliver project milestones

Requirements

• 2–5 years’ Business Analyst experience in financial systems
• Hands-on Murex Front Office experience
• Basic understanding of trading products / capital markets
• Experience in system implementation or upgrade projects
• Good communication and stakeholder management skills
• Detail-oriented and able to work under timelines

Job Duties:

Product Delivery & Launch Execution

• Support and monitor end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.

• Lead product launch discussions with stakeholders, providing direction and proposing solutions aligned to business objectives.

• Collaborate with stakeholders to prioritise scope and changes, ensuring agreed launch timelines are not compromised.

• Proactively identify, manage, and escalate delivery risks and issues with clear recommendations.

Business Analysis & Solution Management

• Lead the documentation of business requirements, solution designs, and business rules with clarity and completeness.

• Discuss, evaluate, and align alternative solutions with Technology and relevant stakeholders.

• Review and validate requirements to ensure readiness for development, testing, and implementation.

Testing, Defect & Quality Management

• Translate and review business requirements into comprehensive test scenarios, conditions, and expected results for User Acceptance Testing (UAT).

• Accountable for UAT planning, execution, coordination, and sign-off, ensuring proper documentation.

• Track outstanding defects and work closely with Technology teams to ensure timely resolution within agreed timelines.

• Organise, prepare, and lead defect checkpoint discussions to drive accountability and closure.

Implementation, Training & Post-Launch Activities

• Perform post-deployment verification.

• Develop, review, and maintain SOPs, training materials, and user guides.

• Lead or facilitate stakeholder training sessions where required.

Continuous Improvement, Innovation & Governance

• Identify and drive opportunities for continuous improvement and delivery efficiencies.

• Ensure strict adherence to product launch SOPs, governance frameworks, and compliance requirements.

• Other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma and above
• 2-5 years of Business analyst experience
• Proven track record in leading collaboratively by working successfully with others in cross-functional teams to create solutions.

Interested applicants please send your resume in MS Words format to Joanna.Tan@ambition.com.sg and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only

Job Overview

We are seeking an experienced Business Analyst to support digital and system initiatives within a structured and compliance-driven environment. This role involves managing projects from requirements gathering through to implementation, ensuring solutions meet business objectives, operational needs, and regulatory standards.

This is a hands-on role suited for candidates who are comfortable working across the full project lifecycle and engaging stakeholders across business, IT, and vendor teams.

Key Responsibilities

End-to-End Delivery

• Manage assigned initiatives across the full project lifecycle, from requirements analysis to implementation and post-go-live validation
• Ensure requirements are clearly defined, documented, and delivered as expected
• Act as the key point of contact for business stakeholders throughout the project

Business Analysis & Requirements

• Gather and analyze business needs, operational workflows, and system requirements
• Translate requirements into clear functional and non-functional specifications
• Facilitate workshops and discussions to align stakeholders on scope and solution approach
• Maintain structured documentation suitable for audit and governance requirements

Compliance & Governance

• Ensure solutions align with data protection, security, and regulatory requirements
• Support projects in environments with strong governance and audit expectations
• Work with stakeholders to incorporate compliance considerations into system design

Vendor & Solution Engagement

• Support evaluation and selection of system solutions, including fit-gap analysis
• Participate in RFP and vendor evaluation processes where required
• Work closely with vendors to ensure solutions meet business and technical expectations

Testing & Implementation

• Define test scenarios, acceptance criteria, and validation approach
• Support testing phases such as SIT and UAT
• Assist in issue tracking, resolution, and deployment readiness
• Support post-implementation validation and transition to operations

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in IT or system implementation projects
• Experience working in structured or compliance-driven environments such as financial services, government, healthcare, or similar
• Proven involvement across the full project lifecycle, including testing and implementation

Skills

• Strong requirements gathering and documentation skills
• Familiarity with SDLC methodologies (Agile, Waterfall, or hybrid)
• Ability to engage stakeholders across business, IT, and vendors
• Good analytical and problem-solving skills
• Able to work independently and manage priorities effectively

Good to Have

• Experience with enterprise systems or vendor solutions (e.g. ERP, CRM, POS, or similar platforms)
• Exposure to vendor selection, RFP processes, or system implementation projects
• Certifications such as CBAP, CCBA, or Agile-related certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Title: IT Business Analyst
Contract Duration: 6 months
Salary: $3800-$6000
Location: Enabling Village, 20 Lengkok Bahru
Eligibility: Only Singaporeans

Responsibilities

• Engaging internal stakeholders/business units to gather, collect and document their business needs, processes, and pain points.
• Prepare clear workflows, use cases, user stories, user guides / manuals and functional specifications.
• Run Proof of Concept (POC) for business processes using products from GovTech
• Facilitate discussions between technical teams and business units and support in change management

Specific Requirements

1. Minimally an IT or Business IT Diploma / Degree holder
2. 1 to 3 years of relevant experience
3. Fresh graduates are welcome to apply

Apply Now via MyCareersFuture
Only Qualified Candidates are Contacted

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In Ref: SS – JO – 28741
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About The Role
As a Business Support Executive at Knight Frank, you’ll be an essential part of our business development engine—supporting proposal preparation, driving tender submissions, and ensuring all our client-facing materials are sharp, professional, and on point. You’ll work closely with internal stakeholders to coordinate key deliverables and help drive our growth strategy through efficient planning and execution.

What You Will Be Doing

• Support the preparation of business development proposals, including fee submissions, tender documents, and presentation decks.
• Collaborate with teams to prepare polished reports and materials for board meetings and client pitches.
• Record and distribute meeting minutes, ensuring timely follow-up on action items.
• Coordinate and manage MA (Managing Agent) agreements and ensure documentation is complete and well-organized.
• Review and validate incoming documents from various departments for accuracy and compliance before final submission.
• Assist in preparing materials for tender interviews and support the team with follow-through on deliverables.
• Manage Section 47 requests and other business-related correspondences in line with statutory and internal guidelines.
• Provide support in maintaining internal records, trackers, and databases to streamline reporting and business planning.

We’re Looking For Someone Who’s:

• Experienced in supporting business development, marketing, or client servicing functions, ideally in real estate or professional services.
• Highly proficient in Microsoft Office, especially PowerPoint, Excel, and Word, with a keen eye for presentation quality.
• Meticulous and detail-oriented, with strong organizational and coordination skills.
• A confident communicator, both written and verbal, who can liaise effectively across teams and with external stakeholders.
• Proactive, resourceful, and capable of juggling multiple tasks and timelines without missing a beat.
• Diploma-qualified (or higher) in Business Administration, Real Estate, or a related field.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Key Responsibilities

• Support end-to-end product delivery and launch execution, ensuring quality and timely implementation.
• Lead stakeholder discussions, manage scope, and proactively identify and resolve risks and issues.
• Gather, document, and validate business requirements and align solutions with stakeholders and technology teams.
• Oversee UAT activities, including planning, execution, defect tracking, and sign-off.
• Support post-launch activities such as verification, SOP documentation, and user training.
• Drive continuous improvement while ensuring adherence to governance, compliance, and SOPs.
• Provide guidance to team members and ensure quality, consistency, and accountability in delivery.

Requirements

• Minimum 5 years of experience in the insurance industry
• Diploma/A-Level or equivalent qualification
• Proven project management and coordination experience (project leadership experience is a plus)
• Strong stakeholder management, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Interested applicants please send your resume in MS Words format toprasant.sirohi@ambition.com.sg and attention to Prasant Sirohi (R22106307)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R22106307

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

About the Role:

We are seeking a highly motivated and experienced Lead Business Analyst/PMO to join our Site Reliability Engineering (SRE) team. This pivotal role will drive the successful implementation and ongoing management and enhancement of our new ITSM IT Service Request (ITSR) platform. The successful candidate will be instrumental in achieving our strategic goals of automating ITSR regression testing, significantly reducing ticket volumes, and establishing automated reporting for support ticket analysis. This role requires a blend of strong analytical skills, project management acumen, and a proactive approach to stakeholder engagement and process optimization.

Key Responsibilities:

ITSR Transformation & Project Management (Primary Focus):

• Strategic Implementation:

  • Actively participate in the discovery, definition, development, and deployment phases of the ITSR platform, ensuring a seamless transition from legacy systems.

  • Requirements & Design: Lead requirements gathering, analysis, and design for ITSR features, collaborating closely with users, application and services teams, development, other ITSM workstreams and other stakeholders.

• Automation & Efficiency:

  • Automated Regression Testing: Work in close collaboration with development teams to design and implement automated regression testing for the ITSR platform, ensuring stability and reliability of new releases. (No direct development required).

  • Ticket Volume Reduction: Drive initiatives and strategies aimed at reducing monthly support ticket volumes, leveraging process improvements, automation, and user education within the ITSR framework.

  • Automated Reporting: Lead the automation of service request ticket analysis dashboards and reports, transitioning from manual data extraction and manipulation (Excel, PowerPoint) to a streamlined, automated reporting solution.

• Project Governance & Reporting:

  • Schedule and facilitate regular cadences with Journey Sponsors, Workstream Leads, and stakeholders, including preparing meeting decks, file notes, and tracking action items.

  • Maintain and track burndown of ITSR project backlogs, overall work plans, and manage interdependencies among workstreams.

  • Prepare and present comprehensive status reports and management presentations on ITSR journey progress.

• Quality Assurance & User Acceptance:

  • Support and facilitate issue resolution throughout the ITSR implementation lifecycle.

  • Review and refine UAT test cases, and conduct UAT and live verification for ITSR rollouts.

  • Validate designs and prototypes;

  • Communication & Collaboration: Collaborate with relevant parties on communications and broadcasts related to ITSR rollout and broader ITSM initiatives.

ITAS Operations (BAU) - Secondary Role/Cover:

• Performance Monitoring: Actively track and review actionable insights and observability from the ITAS Control Tower, focusing on ticket Service Level Agreements (SLAs).

• SLA & Backlog Management: Review and follow up with support teams on ticket SLAs (missed SLAs, high ticket volume, high transfer volume), and maintain and burn down backlogs as prioritized for ITAS Operations.

• Feedback & Sentiment Analysis: Review and follow up on negative sentiments and feedback from Employee Experience surveys and ticket feedback, escalating issues as required.

• Training & Recognition: Collaborate with HR Learning on mandatory training for service engineers and support recognition programs for service engineers and top-performing application teams.

• Dispute Resolution: Support the Arbitration Team in processing ticket transfer requests, handling disputes, and managing aging cases escalated by users/service engineers.

• Metrics & Reporting: Track and report on ITAS driver and outcome metrics.

• Stakeholder Engagement: Schedule bi-weekly cadences with Lines of Business (LOBs) / markets, prepare file notes, and follow up on action items.

• Enhancement UAT: Perform UAT for ITSR enhancements and fixes.

Requirements:

• 5 to 6 years of working experience, with significant exposure to Service Management principles and practices.

• Proven experience in IT application or infrastructure development or support.

• Demonstrated experience in Agile, Scrum, or Kanban methodologies for managing IT projects or operations.

• Strong project management skills or experience in leading and managing diverse stakeholders.

• Exceptional analytical and critical thinking abilities, strong data analysis skills, and a meticulous, process-oriented, and audit-compliant mindset.

• Proficiency in MS Office tools, particularly MS Excel and PowerPoint, for data analysis and preparing compelling management presentations.

• Possess relationship-led qualities, coupled with the ability to be strong and firm with stakeholders, especially regarding process compliance.

• Experience in designing or implementing automated testing solutions is highly desirable.

• Familiarity with reporting tools and dashboard automation is a plus.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Key Responsibilities 

• Collaborate with business stakeholders to gatheranalyze and document ESGrelated requirements
•  Translate business needs into functional and technical specifications fordata and analytics solutions
•  Work closely with data engineering and data science teams to design andimplement ESG reporting and analytics solutions
•  Analyze ESG datasets eg carbon emissions sustainability metricscompliance data to identify trends and insights
•  Support the development of ESG dashboards KPIs and performance trackingframeworks
•  Ensure alignment with global ESG standards and frameworks eg GRI SASBTCFD ISSB
•  Assist in defining data models data governance and data quality standards for ESG reporting
•  Participate in UAT User Acceptance Testing and validate system outputs against requirements
•  Provide domain expertise on ESG products services and regulatory expectations
•  Create comprehensive documentation including BRDs FRDs use cases and process maps
•  Facilitate communication between business product and technical teams

Required Skills  Qualifications 

• Bachelors or Masters degree in Business Finance Data Science Sustainability or related field
•  5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains
•  Strong understanding of ESG concepts reporting frameworks andsustainability metrics
•  Proven experience working with data analytics data modeling and datavisualization tools eg Power BI Tableau
•  Familiarity with data science concepts statistical analysis and predictive modeling
•  Minimal Hands on experience with SQL and or Python R for data analysis will be good to have
•  Experience working in Agile environments and handling cross functional teams
•  Strong analytical thinking and problem solving skills
•  Excellent stakeholder management and communication skills

Your new company

This is a leading insurance and reinsurance service provider.

Your new role

• Underwriting & Policy Lifecycle Expertise
• Claims & Operational Modernisation
• Technology Transformation
• Exposure & Portfolio Analytics

What you'll need to succeed

• 7+ years in Large Commercial insurance.
• Strong large Commercial P&C Insurance expertise to support enterprise-wide technology modernisation initiatives
• Knowledge of Liability/ WICA/ Marine Hull/ Energy operational flows.
• Experience in Insurance Core system implementation or modernisation.
• Strong stakeholder management with Underwriting & Claims.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Job Description:

Key Responsibilities:

• Collaborate with business stakeholders to gather analyze and document ESG related requirements.
• Translate business needs into functional and technical specifications for data and analytics solutions.
• Work closely with data engineering and data science teams to design and implement ESG reporting and analytics solutions.
• Analyze ESG datasets e.g. carbon emissions sustainability metrics compliance data to identify trends and insights.
• Support the development of ESG dashboards KPIs and performance tracking frameworks.
• Ensure alignment with global ESG standards and frameworks e.g. GRI SASB TCFD ISSB.
• Assist in defining data models data governance and data quality standards for ESG reporting.
• Participate in UAT User Acceptance Testing and validate system outputs against requirements.
• Provide domain expertise on ESG products services and regulatory expectations.
• Create comprehensive documentation including BRDs FRDs use cases and process maps.
• Facilitate communication between business product and technical teams.

Required Skills Qualifications:

• Bachelors or Masters degree in Business Finance Data Science Sustainability or related field.
• 5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains.
• Strong understanding of ESG concepts reporting frameworks and sustainability metrics.
• Proven experience working with data analytics data modeling and data visualization tools e.g. Power BI Tableau.
• Familiarity with data science concepts statistical analysis and predictive modeling.
• Minimal Handson experience with SQL and or Python, R for data analysis will be good to have.
• Experience working in Agile environments and handling cross-functional teams.
• Strong analytical thinking and problem solving skills.
• Excellent stakeholder management and communication skills.

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Business Analyst

The Business Analyst at Kaplan Singapore partners with academic, admissions, operations, marketing, and technology teams to translate business needs into clear requirements and data-driven solutions. The role supports digital transformation initiatives by analysing processes, systems, and student journeys to improve operational efficiency and learner experience. The Business Analyst ensures solutions align with Kaplan's strategic objectives, regulatory requirements, and local market needs.

Key Responsibilities:

• Collaborate with academic, admissions, operations, and technology teams to define business problems and gather functional and non-functional requirements.
• Facilitate workshops (internal and external) to capture, validate, and translate stakeholder needs into practical, user-focused solutions.
• Work closely with the Project Manager to ensure project milestones are on track, proactively identify risks and dependencies, and support the successful delivery of projects in line with agreed scope, timelines, and quality standards.
• Analyse, document, and visualise current and future business processes using tools such as LucidChart, Visio, Miro, or equivalent.
• Conduct gap analyses, impact assessments, and develop business cases to support process improvements and digital initiatives.
• Maintain end-to-end traceability of business requirements, from initial scoping through delivery and operationalisation.
• Support agile and waterfall project lifecycles, working closely with development teams (including Salesforce project stakeholders).
• Perform internal testing and coordinate and conduct User Acceptance Testing (UAT) with business users to validate business requirements.
• Stay informed on emerging AI initiatives across the organisation and identify opportunities to support and contribute to their adoption.

• Degree in Business Administration, Information Systems, Data Science, or a related discipline.
• Substantial experience as a Business Analyst across the full project lifecycle, preferably in education, services, or digital transformation contexts.
• Expertise in process mapping, business case development, and requirements management.
• Familiarity with business analysis tools such as Confluence, JIRA, SharePoint, and Microsoft Office Suite.
• Strong facilitation, communication, and interpersonal skills.

Preferred Skills:

• Experience in international or student-focused education environments.
• Professional certification in Business Analysis (e.g. BCS, IIBA).
• Working knowledge of ITIL and project methodologies such as Agile, SAFe, or Prince2.
• Previous involvement in safeguarding-sensitive or compliance-driven projects.

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

JOB RESPONSIBILITIES

• Work to achieve objectives and deliver results with a short term, operational focus.
• Carry out investigation of user reported issues, formulate and agree terms of reference.
• To prepare user requirement specifications for the issues that requires application development resources.
• To prepare Test Plan, perform testing on the application, manage/monitor UAT to ensure timely and quality deliverables.
• To manage and plan out assigned project or enhancement timeline.
• Able to communicate and manage vendor & solution team to ensure a smooth delivery of project and enhancements on time.
• Explain facts, practices, and policies to others within the department.
• Gather user requirements, and conduct feasibility study.
• Escalate problems/issues to respective team leader.
• Check problems in existing systems or processes.
• Raise data extraction requests in order to identify possible causes of the issues.
• Work with system team to produce Issue Analysis report to users and software and to recommend solutions, where applicable.

REQUIREMENT:

• Minimum 4 years’ experience in Business Analyst role
• Good to have insurance domain exposure/experience.
• Have knowledge and experience in SDLC cycle and implementation.
• Experience with Java and other internet technologies will be advantageous.
• Good analytical and listening skills.
• Ability to work independently with minimal supervision.
• Possess good working attitude and self-motivated to learn. Able to get along with everyone, maintaining good relationships at all levels from senior management to junior staff.
• Good organization skills with sound time management.

Business analyst is the bridge between IT and Business, understanding Business requirements, propose solution and ensuring deliverables fulfil Business objectives.

Responsibilities:

• Point of contact interfacing between technical team to business users on issues and change requests.
• Capture and understand business problems, requirements, and their priorities.
• Understands strategic planning, perform business model analysis, process design and systems analysis.
• Produce Business requirement spec, use case, mockup, test cases and other relevant documents for user sign-off and test execution.
• Work hand in hand with various team members, to ensure that the business requirement and scope of delivery is established for the appropriate delivery phases.
• Follow through the Defect resolutions and ensuring all defects to be resolved within the stipulated timeline
• Plan and execute functional and System Integration Test,
• Support business in the UAT Testing.
• Ensure deliverables quality and conforms to the agreed specifications.
• Conduct training with users or internal IT teams.
• Any other ad-hoc duties assigned

Requirements:

• Min Degree in Computer Engineering / Information Technologies / Business Information System or equivalent
• Min 5 years of relevant experience
• Certified Business Analysis Professional (IIBA) or Project Management Professional (PMP)
• SDLC and Basic application troubleshooting
• Business Requirement Gathering and Analysis, Business Process Modelling and Improvement, Stakeholder Management, Test Execution and Management, Problem Solving
• Detail-Oriented, Work under pressure and timeline

We are seeking a Business Analyst to join our team in supporting public sector digital initiatives. You will play a pivotal role in ensuring the reliability, enhancement, and evolution of analytics platforms, while bridging business needs with technical delivery.

Why You’ll Love Work Here:

• Up to $9,000 (Basic)
• Hybrid Work Arrangements
• Contribute to Government Projects

Responsibilities:

• Apply Design Thinking and Service Design methodologies to analyse current-state gaps and define effective future-state solutions.
• Collaborate with project teams to develop user stories, functional and technical specifications, and clear acceptance criteria.
• Assess and recommend technology solutions aligned with organisational strategies, including cloud adoption, enterprise architecture, and legacy system modernisation.

Requirements:

• Minimum 3 years of experience in IT business analysis, application solution design, and testing
• Degree in Information Technology, Computer Science, Business Analytics, or related field
• Experience with dashboards and data visualisation tools
• Familiarity with system migration, archival, or decommissioning processes
• Strong analytical and problem-solving abilities, with the capability to conceptualize solutions, communicate ideas effectively, and influence stakeholders
• Familiarity with Agile methodologies, ITIL, or change management practices

By submitting your resume, you consent to the collection,use, and disclosure of your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

·       Contactyou about potential opportunities.

·       Deletepersonal data as it is not required at this application stage.

All applications will be processed with strict confidence.Only shortlisted candidates will be contacted.

Elias Yeo HongJie (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781

About the Role

We are looking for a Business Analyst to join our team and support the analysis, design, and delivery of business and technology initiatives. You will work closely with stakeholders to understand business needs, translate them into clear requirements, and support the implementation of solutions that improve processes, systems, and overall operational efficiency.

This role is ideal for someone who is analytical, structured, and comfortable working across multiple teams in a fast-paced environment.

Key Responsibilities

Requirements Gathering & Analysis

• Engage business stakeholders to understandneeds, challenges, and objectives.
• Gather, document, and validate businessrequirements, user stories, and process flows.
• Analyse existing processes to identify gaps,inefficiencies, and opportunities for improvement.

Solution Design & Documentation

• Translate business requirements into functionalspecifications and solution designs.
• Work with technical teams to ensure solutionsalign with business expectations.
• Prepare documentation such as BRDs, FRDs,process maps, and user guides.

Project Support & Coordination

• Support project planning, timelines, and coordination across teams.
• Track project progress, risks, and dependencies, ensuring timely updates to stakeholders.
• Assist in UAT planning, test case creation, execution, and defect tracking.

Education & Experience

• Degree in Business, Information Systems, Computer Science, or related field.
• 2–5 years of experience as a Business Analyst or in a similar analytical role.

Key Responsibilities

Stakeholder & Delivery Leadership

• Partner with senior business and technology stakeholders to align solutions with enterprise strategy
• Translate business objectives into clear, actionable functional and non‑functional requirements
• Influence prioritisation, scope, and delivery decisions across concurrent initiatives
• Manage evolving stakeholder expectations across regional teams

Business Analysis & Solution Design

• Lead end‑to‑end business analysis for enterprise workflow and case management platforms
• Define future‑state (“to‑be”) processes, operating models, and customer/analyst journeys
• Perform impact assessments and support roadmap and funding proposals
• Collaborate with architects and delivery teams to ensure design feasibility and scalability

Team Leadership & Capability Building

• Lead and mentor a team of business analysts
• Set standards for analysis, documentation, and stakeholder engagement
• Contribute to capability uplift and knowledge transfer across the organisation

Governance, Testing & Change

• Support change management, testing strategy, and deployment planning
• Assess change requests and their impact on scope, timeline, and cost
• Ensure adherence to internal governance, risk, and technology frameworks

Requirements

• 12–15+ years of experience in business analysis, enterprise transformation, or technology‑enabled change initiatives
• Prior experience working in regulated or highly controlled environments such as financial services, insurance, or large complex organisations
• Strong understanding of enterprise business processes, governance‑driven workflows, and control frameworks
• Proven ability to translate business, policy, or regulatory requirements into functional and non‑functional system requirements
• Experience leading analysis for enterprise platforms such as workflow, case management, or operations systems
• Demonstrated capability in defining future‑state operating models, processes, and solution designs
• Solid exposure to product lifecycle management and end‑to‑end delivery frameworks
• Strong analytical, problem‑solving, and process design skills with the ability to balance business and technology considerations
• Experience collaborating with technology teams, architects, and delivery partners to ensure scalable and sustainable solutions
• Proven leadership experience managing or mentoring senior business analysts
• Ability to operate effectively in complex, ambiguous, and fast‑changing environments
• Excellent stakeholder management, communication, and influencing skills across senior levels
• Experience supporting change management, testing, and deployment activities in large programmes
• Ability to assess scope, cost, and delivery impacts associated with change requests
• Tertiary qualification in Business, Technology, Engineering, Finance, or equivalent practical experience

We are seeking a Senior Business Analyst with strong domain expertise across Private Equity, Venture Capital, and Asset / Fund Management to act as a subject matter expert for technology and data teams. This role bridges investment, finance, and technology, ensuring accurate representation of fund structures, investment metrics, and investor reporting within enterprise systems.

Key Responsibilities

Business Translation & Solution Definition

• Partner with Investment Professionals, Portfolio Management, and Finance teams to gather and translate complex fund management requirements.
• Deep involvement in capital calls, distributions, cash flow forecasting, waterfall models, carried interest, and LP reporting.
• Guide technology teams on data models, reporting platforms, workflow automation, and financial logic specific to PE/VC and asset management environments.

Domain Expertise & Quality Assurance

• Act as the Private Equity / Venture Capital SME for technology teams, clarifying fund structures, investment lifecycles, and performance metrics such as IRR, TVPI, DPI.
• Lead User Acceptance Testing (UAT) to ensure solutions accurately process fund financial data and meet business expectations.
• Map end‑to‑end fund and investment operations, identify system gaps, and recommend technology‑driven process improvements.

Cross‑Functional & Stakeholder Engagement

• Ensure technology initiatives align with investment strategy, regulatory requirements, and investor reporting standards.
• Support and enable application support teams by providing business context on fund systems and financial workflows.
• Build trusted relationships with Investment, Finance, Operations, and Technology stakeholders across the organization.

Required Skills & Experience

Domain & Functional Expertise (Essential)

• Strong hands‑on knowledge of the Private Equity / Venture Capital investment lifecycle, fund structures, and fund accounting principles.
• Experience within Fund Management, Asset Management, Investment Operations, Fund Administration, or PE/VC firms.
• Solid understanding of valuation concepts (DCF, comparables, multiples) and financial modelling logic (execution not required).

Experience

• 7+ years in a demanding financial domain role supporting investment or fund‑based businesses.

Core Competencies

• Excellent communication skills, with the ability to explain complex financial concepts to technical teams.
• Proven experience in process mapping, requirements definition, and stakeholder management.
• Strong analytical mindset with a solution‑oriented approach.

Interest & Application

Prepare your updated resume and apply to this role. We'd love to hear from you!

We regret that only shortlisted candidates will be notified.

Aditi Jain | Personnel Registration No. R25129887

Adecco Personnel Pte Ltd | EA License No. 91C2918 

• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients' business requirements.
• Develop and maintain documentation on business input and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
• Involvement in the system integration testing phase prior to implementation.
• Develop test scripts and conduct user acceptance testing.
• Conduct end-user training for any system implementations or enhancements.

Requirement:

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 5 years of working experience in business requirement analysis or related field.
• Excellent documentation skills.
• Proficient with Microsoft applications including Word, Excel, Visio and PowerPoint.
• Experience in Government projects

*Only Singaporeans will be considered*

Key Responsibilities:

Requirements Gathering and Analysis:

• Conduct stakeholder interviews and workshops to gather business requirements.
• Analyze and document current business processes and workflows.
• Identify opportunities for process improvement and automation using ServiceNow.

Solution Design:

• Translate business requirements into functional specifications for ServiceNow implementation.
• Design and document proposed ServiceNow solutions, including process flows, data models, and integrations.
• Collaborate with technical teams to ensure feasibility of proposed solutions.

Implementation Support:

• Assist in configuring and customizing ServiceNow modules to meet business needs.
• Develop and maintain ServiceNow reports, dashboards, and KPIs.
• Participate in testing activities, including user acceptance testing (UAT).

Continuous Improvement:

• Monitor ServiceNow usage and performance metrics.
• Identify and recommend opportunities for ongoing platform optimization.
• Stay updated on ServiceNow releases and new features, assessing their potential value to the organization.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience as a Business Analyst, preferably in IT Service Management.
• Proven experience with ServiceNow platform, including at least one full implementation cycle.
• Excellent analytical and problem-solving skill.
• Strong communication and stakeholder management abilities.
• Proficiency in creating process flows, use cases, and other business analysis artifacts.

Preferred:

• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist).
• Experience with multiple ServiceNow modules (ITSM, ITOM, ITBM, etc.).
• Strong understanding of ITIL framework and best practices.
• Knowledge of scripting languages (e.g., JavaScript) and database concepts.
• Agile/Scrum methodology experience.
• Project management skills.