Total 526 Business Management / Project / Planning job vacancies

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Key Responsibilities

• Support end-to-end product delivery and launch execution, ensuring quality and timely implementation.
• Lead stakeholder discussions, manage scope, and proactively identify and resolve risks and issues.
• Gather, document, and validate business requirements and align solutions with stakeholders and technology teams.
• Oversee UAT activities, including planning, execution, defect tracking, and sign-off.
• Support post-launch activities such as verification, SOP documentation, and user training.
• Drive continuous improvement while ensuring adherence to governance, compliance, and SOPs.
• Provide guidance to team members and ensure quality, consistency, and accountability in delivery.

Requirements

• Minimum 5 years of experience in the insurance industry
• Diploma/A-Level or equivalent qualification
• Proven project management and coordination experience (project leadership experience is a plus)
• Strong stakeholder management, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Interested applicants please send your resume in MS Words format toprasant.sirohi@ambition.com.sg and attention to Prasant Sirohi (R22106307)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R22106307

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

About the Role:

We are seeking a highly motivated and experienced Lead Business Analyst/PMO to join our Site Reliability Engineering (SRE) team. This pivotal role will drive the successful implementation and ongoing management and enhancement of our new ITSM IT Service Request (ITSR) platform. The successful candidate will be instrumental in achieving our strategic goals of automating ITSR regression testing, significantly reducing ticket volumes, and establishing automated reporting for support ticket analysis. This role requires a blend of strong analytical skills, project management acumen, and a proactive approach to stakeholder engagement and process optimization.

Key Responsibilities:

ITSR Transformation & Project Management (Primary Focus):

• Strategic Implementation:

  • Actively participate in the discovery, definition, development, and deployment phases of the ITSR platform, ensuring a seamless transition from legacy systems.

  • Requirements & Design: Lead requirements gathering, analysis, and design for ITSR features, collaborating closely with users, application and services teams, development, other ITSM workstreams and other stakeholders.

• Automation & Efficiency:

  • Automated Regression Testing: Work in close collaboration with development teams to design and implement automated regression testing for the ITSR platform, ensuring stability and reliability of new releases. (No direct development required).

  • Ticket Volume Reduction: Drive initiatives and strategies aimed at reducing monthly support ticket volumes, leveraging process improvements, automation, and user education within the ITSR framework.

  • Automated Reporting: Lead the automation of service request ticket analysis dashboards and reports, transitioning from manual data extraction and manipulation (Excel, PowerPoint) to a streamlined, automated reporting solution.

• Project Governance & Reporting:

  • Schedule and facilitate regular cadences with Journey Sponsors, Workstream Leads, and stakeholders, including preparing meeting decks, file notes, and tracking action items.

  • Maintain and track burndown of ITSR project backlogs, overall work plans, and manage interdependencies among workstreams.

  • Prepare and present comprehensive status reports and management presentations on ITSR journey progress.

• Quality Assurance & User Acceptance:

  • Support and facilitate issue resolution throughout the ITSR implementation lifecycle.

  • Review and refine UAT test cases, and conduct UAT and live verification for ITSR rollouts.

  • Validate designs and prototypes;

  • Communication & Collaboration: Collaborate with relevant parties on communications and broadcasts related to ITSR rollout and broader ITSM initiatives.

ITAS Operations (BAU) - Secondary Role/Cover:

• Performance Monitoring: Actively track and review actionable insights and observability from the ITAS Control Tower, focusing on ticket Service Level Agreements (SLAs).

• SLA & Backlog Management: Review and follow up with support teams on ticket SLAs (missed SLAs, high ticket volume, high transfer volume), and maintain and burn down backlogs as prioritized for ITAS Operations.

• Feedback & Sentiment Analysis: Review and follow up on negative sentiments and feedback from Employee Experience surveys and ticket feedback, escalating issues as required.

• Training & Recognition: Collaborate with HR Learning on mandatory training for service engineers and support recognition programs for service engineers and top-performing application teams.

• Dispute Resolution: Support the Arbitration Team in processing ticket transfer requests, handling disputes, and managing aging cases escalated by users/service engineers.

• Metrics & Reporting: Track and report on ITAS driver and outcome metrics.

• Stakeholder Engagement: Schedule bi-weekly cadences with Lines of Business (LOBs) / markets, prepare file notes, and follow up on action items.

• Enhancement UAT: Perform UAT for ITSR enhancements and fixes.

Requirements:

• 5 to 6 years of working experience, with significant exposure to Service Management principles and practices.

• Proven experience in IT application or infrastructure development or support.

• Demonstrated experience in Agile, Scrum, or Kanban methodologies for managing IT projects or operations.

• Strong project management skills or experience in leading and managing diverse stakeholders.

• Exceptional analytical and critical thinking abilities, strong data analysis skills, and a meticulous, process-oriented, and audit-compliant mindset.

• Proficiency in MS Office tools, particularly MS Excel and PowerPoint, for data analysis and preparing compelling management presentations.

• Possess relationship-led qualities, coupled with the ability to be strong and firm with stakeholders, especially regarding process compliance.

• Experience in designing or implementing automated testing solutions is highly desirable.

• Familiarity with reporting tools and dashboard automation is a plus.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Key Responsibilities 

• Collaborate with business stakeholders to gatheranalyze and document ESGrelated requirements
•  Translate business needs into functional and technical specifications fordata and analytics solutions
•  Work closely with data engineering and data science teams to design andimplement ESG reporting and analytics solutions
•  Analyze ESG datasets eg carbon emissions sustainability metricscompliance data to identify trends and insights
•  Support the development of ESG dashboards KPIs and performance trackingframeworks
•  Ensure alignment with global ESG standards and frameworks eg GRI SASBTCFD ISSB
•  Assist in defining data models data governance and data quality standards for ESG reporting
•  Participate in UAT User Acceptance Testing and validate system outputs against requirements
•  Provide domain expertise on ESG products services and regulatory expectations
•  Create comprehensive documentation including BRDs FRDs use cases and process maps
•  Facilitate communication between business product and technical teams

Required Skills  Qualifications 

• Bachelors or Masters degree in Business Finance Data Science Sustainability or related field
•  5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains
•  Strong understanding of ESG concepts reporting frameworks andsustainability metrics
•  Proven experience working with data analytics data modeling and datavisualization tools eg Power BI Tableau
•  Familiarity with data science concepts statistical analysis and predictive modeling
•  Minimal Hands on experience with SQL and or Python R for data analysis will be good to have
•  Experience working in Agile environments and handling cross functional teams
•  Strong analytical thinking and problem solving skills
•  Excellent stakeholder management and communication skills

Your new company

This is a leading insurance and reinsurance service provider.

Your new role

• Underwriting & Policy Lifecycle Expertise
• Claims & Operational Modernisation
• Technology Transformation
• Exposure & Portfolio Analytics

What you'll need to succeed

• 7+ years in Large Commercial insurance.
• Strong large Commercial P&C Insurance expertise to support enterprise-wide technology modernisation initiatives
• Knowledge of Liability/ WICA/ Marine Hull/ Energy operational flows.
• Experience in Insurance Core system implementation or modernisation.
• Strong stakeholder management with Underwriting & Claims.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Job Description:

Key Responsibilities:

• Collaborate with business stakeholders to gather analyze and document ESG related requirements.
• Translate business needs into functional and technical specifications for data and analytics solutions.
• Work closely with data engineering and data science teams to design and implement ESG reporting and analytics solutions.
• Analyze ESG datasets e.g. carbon emissions sustainability metrics compliance data to identify trends and insights.
• Support the development of ESG dashboards KPIs and performance tracking frameworks.
• Ensure alignment with global ESG standards and frameworks e.g. GRI SASB TCFD ISSB.
• Assist in defining data models data governance and data quality standards for ESG reporting.
• Participate in UAT User Acceptance Testing and validate system outputs against requirements.
• Provide domain expertise on ESG products services and regulatory expectations.
• Create comprehensive documentation including BRDs FRDs use cases and process maps.
• Facilitate communication between business product and technical teams.

Required Skills Qualifications:

• Bachelors or Masters degree in Business Finance Data Science Sustainability or related field.
• 5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains.
• Strong understanding of ESG concepts reporting frameworks and sustainability metrics.
• Proven experience working with data analytics data modeling and data visualization tools e.g. Power BI Tableau.
• Familiarity with data science concepts statistical analysis and predictive modeling.
• Minimal Handson experience with SQL and or Python, R for data analysis will be good to have.
• Experience working in Agile environments and handling cross-functional teams.
• Strong analytical thinking and problem solving skills.
• Excellent stakeholder management and communication skills.

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Business Analyst

The Business Analyst at Kaplan Singapore partners with academic, admissions, operations, marketing, and technology teams to translate business needs into clear requirements and data-driven solutions. The role supports digital transformation initiatives by analysing processes, systems, and student journeys to improve operational efficiency and learner experience. The Business Analyst ensures solutions align with Kaplan's strategic objectives, regulatory requirements, and local market needs.

Key Responsibilities:

• Collaborate with academic, admissions, operations, and technology teams to define business problems and gather functional and non-functional requirements.
• Facilitate workshops (internal and external) to capture, validate, and translate stakeholder needs into practical, user-focused solutions.
• Work closely with the Project Manager to ensure project milestones are on track, proactively identify risks and dependencies, and support the successful delivery of projects in line with agreed scope, timelines, and quality standards.
• Analyse, document, and visualise current and future business processes using tools such as LucidChart, Visio, Miro, or equivalent.
• Conduct gap analyses, impact assessments, and develop business cases to support process improvements and digital initiatives.
• Maintain end-to-end traceability of business requirements, from initial scoping through delivery and operationalisation.
• Support agile and waterfall project lifecycles, working closely with development teams (including Salesforce project stakeholders).
• Perform internal testing and coordinate and conduct User Acceptance Testing (UAT) with business users to validate business requirements.
• Stay informed on emerging AI initiatives across the organisation and identify opportunities to support and contribute to their adoption.

• Degree in Business Administration, Information Systems, Data Science, or a related discipline.
• Substantial experience as a Business Analyst across the full project lifecycle, preferably in education, services, or digital transformation contexts.
• Expertise in process mapping, business case development, and requirements management.
• Familiarity with business analysis tools such as Confluence, JIRA, SharePoint, and Microsoft Office Suite.
• Strong facilitation, communication, and interpersonal skills.

Preferred Skills:

• Experience in international or student-focused education environments.
• Professional certification in Business Analysis (e.g. BCS, IIBA).
• Working knowledge of ITIL and project methodologies such as Agile, SAFe, or Prince2.
• Previous involvement in safeguarding-sensitive or compliance-driven projects.

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

JOB RESPONSIBILITIES

• Work to achieve objectives and deliver results with a short term, operational focus.
• Carry out investigation of user reported issues, formulate and agree terms of reference.
• To prepare user requirement specifications for the issues that requires application development resources.
• To prepare Test Plan, perform testing on the application, manage/monitor UAT to ensure timely and quality deliverables.
• To manage and plan out assigned project or enhancement timeline.
• Able to communicate and manage vendor & solution team to ensure a smooth delivery of project and enhancements on time.
• Explain facts, practices, and policies to others within the department.
• Gather user requirements, and conduct feasibility study.
• Escalate problems/issues to respective team leader.
• Check problems in existing systems or processes.
• Raise data extraction requests in order to identify possible causes of the issues.
• Work with system team to produce Issue Analysis report to users and software and to recommend solutions, where applicable.

REQUIREMENT:

• Minimum 4 years’ experience in Business Analyst role
• Good to have insurance domain exposure/experience.
• Have knowledge and experience in SDLC cycle and implementation.
• Experience with Java and other internet technologies will be advantageous.
• Good analytical and listening skills.
• Ability to work independently with minimal supervision.
• Possess good working attitude and self-motivated to learn. Able to get along with everyone, maintaining good relationships at all levels from senior management to junior staff.
• Good organization skills with sound time management.

Business analyst is the bridge between IT and Business, understanding Business requirements, propose solution and ensuring deliverables fulfil Business objectives.

Responsibilities:

• Point of contact interfacing between technical team to business users on issues and change requests.
• Capture and understand business problems, requirements, and their priorities.
• Understands strategic planning, perform business model analysis, process design and systems analysis.
• Produce Business requirement spec, use case, mockup, test cases and other relevant documents for user sign-off and test execution.
• Work hand in hand with various team members, to ensure that the business requirement and scope of delivery is established for the appropriate delivery phases.
• Follow through the Defect resolutions and ensuring all defects to be resolved within the stipulated timeline
• Plan and execute functional and System Integration Test,
• Support business in the UAT Testing.
• Ensure deliverables quality and conforms to the agreed specifications.
• Conduct training with users or internal IT teams.
• Any other ad-hoc duties assigned

Requirements:

• Min Degree in Computer Engineering / Information Technologies / Business Information System or equivalent
• Min 5 years of relevant experience
• Certified Business Analysis Professional (IIBA) or Project Management Professional (PMP)
• SDLC and Basic application troubleshooting
• Business Requirement Gathering and Analysis, Business Process Modelling and Improvement, Stakeholder Management, Test Execution and Management, Problem Solving
• Detail-Oriented, Work under pressure and timeline

We are seeking a Business Analyst to join our team in supporting public sector digital initiatives. You will play a pivotal role in ensuring the reliability, enhancement, and evolution of analytics platforms, while bridging business needs with technical delivery.

Why You’ll Love Work Here:

• Up to $9,000 (Basic)
• Hybrid Work Arrangements
• Contribute to Government Projects

Responsibilities:

• Apply Design Thinking and Service Design methodologies to analyse current-state gaps and define effective future-state solutions.
• Collaborate with project teams to develop user stories, functional and technical specifications, and clear acceptance criteria.
• Assess and recommend technology solutions aligned with organisational strategies, including cloud adoption, enterprise architecture, and legacy system modernisation.

Requirements:

• Minimum 3 years of experience in IT business analysis, application solution design, and testing
• Degree in Information Technology, Computer Science, Business Analytics, or related field
• Experience with dashboards and data visualisation tools
• Familiarity with system migration, archival, or decommissioning processes
• Strong analytical and problem-solving abilities, with the capability to conceptualize solutions, communicate ideas effectively, and influence stakeholders
• Familiarity with Agile methodologies, ITIL, or change management practices

By submitting your resume, you consent to the collection,use, and disclosure of your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

·       Contactyou about potential opportunities.

·       Deletepersonal data as it is not required at this application stage.

All applications will be processed with strict confidence.Only shortlisted candidates will be contacted.

Elias Yeo HongJie (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781

About the Role

We are looking for a Business Analyst to join our team and support the analysis, design, and delivery of business and technology initiatives. You will work closely with stakeholders to understand business needs, translate them into clear requirements, and support the implementation of solutions that improve processes, systems, and overall operational efficiency.

This role is ideal for someone who is analytical, structured, and comfortable working across multiple teams in a fast-paced environment.

Key Responsibilities

Requirements Gathering & Analysis

• Engage business stakeholders to understandneeds, challenges, and objectives.
• Gather, document, and validate businessrequirements, user stories, and process flows.
• Analyse existing processes to identify gaps,inefficiencies, and opportunities for improvement.

Solution Design & Documentation

• Translate business requirements into functionalspecifications and solution designs.
• Work with technical teams to ensure solutionsalign with business expectations.
• Prepare documentation such as BRDs, FRDs,process maps, and user guides.

Project Support & Coordination

• Support project planning, timelines, and coordination across teams.
• Track project progress, risks, and dependencies, ensuring timely updates to stakeholders.
• Assist in UAT planning, test case creation, execution, and defect tracking.

Education & Experience

• Degree in Business, Information Systems, Computer Science, or related field.
• 2–5 years of experience as a Business Analyst or in a similar analytical role.

Key Responsibilities

Stakeholder & Delivery Leadership

• Partner with senior business and technology stakeholders to align solutions with enterprise strategy
• Translate business objectives into clear, actionable functional and non‑functional requirements
• Influence prioritisation, scope, and delivery decisions across concurrent initiatives
• Manage evolving stakeholder expectations across regional teams

Business Analysis & Solution Design

• Lead end‑to‑end business analysis for enterprise workflow and case management platforms
• Define future‑state (“to‑be”) processes, operating models, and customer/analyst journeys
• Perform impact assessments and support roadmap and funding proposals
• Collaborate with architects and delivery teams to ensure design feasibility and scalability

Team Leadership & Capability Building

• Lead and mentor a team of business analysts
• Set standards for analysis, documentation, and stakeholder engagement
• Contribute to capability uplift and knowledge transfer across the organisation

Governance, Testing & Change

• Support change management, testing strategy, and deployment planning
• Assess change requests and their impact on scope, timeline, and cost
• Ensure adherence to internal governance, risk, and technology frameworks

Requirements

• 12–15+ years of experience in business analysis, enterprise transformation, or technology‑enabled change initiatives
• Prior experience working in regulated or highly controlled environments such as financial services, insurance, or large complex organisations
• Strong understanding of enterprise business processes, governance‑driven workflows, and control frameworks
• Proven ability to translate business, policy, or regulatory requirements into functional and non‑functional system requirements
• Experience leading analysis for enterprise platforms such as workflow, case management, or operations systems
• Demonstrated capability in defining future‑state operating models, processes, and solution designs
• Solid exposure to product lifecycle management and end‑to‑end delivery frameworks
• Strong analytical, problem‑solving, and process design skills with the ability to balance business and technology considerations
• Experience collaborating with technology teams, architects, and delivery partners to ensure scalable and sustainable solutions
• Proven leadership experience managing or mentoring senior business analysts
• Ability to operate effectively in complex, ambiguous, and fast‑changing environments
• Excellent stakeholder management, communication, and influencing skills across senior levels
• Experience supporting change management, testing, and deployment activities in large programmes
• Ability to assess scope, cost, and delivery impacts associated with change requests
• Tertiary qualification in Business, Technology, Engineering, Finance, or equivalent practical experience

We are seeking a Senior Business Analyst with strong domain expertise across Private Equity, Venture Capital, and Asset / Fund Management to act as a subject matter expert for technology and data teams. This role bridges investment, finance, and technology, ensuring accurate representation of fund structures, investment metrics, and investor reporting within enterprise systems.

Key Responsibilities

Business Translation & Solution Definition

• Partner with Investment Professionals, Portfolio Management, and Finance teams to gather and translate complex fund management requirements.
• Deep involvement in capital calls, distributions, cash flow forecasting, waterfall models, carried interest, and LP reporting.
• Guide technology teams on data models, reporting platforms, workflow automation, and financial logic specific to PE/VC and asset management environments.

Domain Expertise & Quality Assurance

• Act as the Private Equity / Venture Capital SME for technology teams, clarifying fund structures, investment lifecycles, and performance metrics such as IRR, TVPI, DPI.
• Lead User Acceptance Testing (UAT) to ensure solutions accurately process fund financial data and meet business expectations.
• Map end‑to‑end fund and investment operations, identify system gaps, and recommend technology‑driven process improvements.

Cross‑Functional & Stakeholder Engagement

• Ensure technology initiatives align with investment strategy, regulatory requirements, and investor reporting standards.
• Support and enable application support teams by providing business context on fund systems and financial workflows.
• Build trusted relationships with Investment, Finance, Operations, and Technology stakeholders across the organization.

Required Skills & Experience

Domain & Functional Expertise (Essential)

• Strong hands‑on knowledge of the Private Equity / Venture Capital investment lifecycle, fund structures, and fund accounting principles.
• Experience within Fund Management, Asset Management, Investment Operations, Fund Administration, or PE/VC firms.
• Solid understanding of valuation concepts (DCF, comparables, multiples) and financial modelling logic (execution not required).

Experience

• 7+ years in a demanding financial domain role supporting investment or fund‑based businesses.

Core Competencies

• Excellent communication skills, with the ability to explain complex financial concepts to technical teams.
• Proven experience in process mapping, requirements definition, and stakeholder management.
• Strong analytical mindset with a solution‑oriented approach.

Interest & Application

Prepare your updated resume and apply to this role. We'd love to hear from you!

We regret that only shortlisted candidates will be notified.

Aditi Jain | Personnel Registration No. R25129887

Adecco Personnel Pte Ltd | EA License No. 91C2918 

• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients' business requirements.
• Develop and maintain documentation on business input and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
• Involvement in the system integration testing phase prior to implementation.
• Develop test scripts and conduct user acceptance testing.
• Conduct end-user training for any system implementations or enhancements.

Requirement:

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 5 years of working experience in business requirement analysis or related field.
• Excellent documentation skills.
• Proficient with Microsoft applications including Word, Excel, Visio and PowerPoint.
• Experience in Government projects

*Only Singaporeans will be considered*

Key Responsibilities:

Requirements Gathering and Analysis:

• Conduct stakeholder interviews and workshops to gather business requirements.
• Analyze and document current business processes and workflows.
• Identify opportunities for process improvement and automation using ServiceNow.

Solution Design:

• Translate business requirements into functional specifications for ServiceNow implementation.
• Design and document proposed ServiceNow solutions, including process flows, data models, and integrations.
• Collaborate with technical teams to ensure feasibility of proposed solutions.

Implementation Support:

• Assist in configuring and customizing ServiceNow modules to meet business needs.
• Develop and maintain ServiceNow reports, dashboards, and KPIs.
• Participate in testing activities, including user acceptance testing (UAT).

Continuous Improvement:

• Monitor ServiceNow usage and performance metrics.
• Identify and recommend opportunities for ongoing platform optimization.
• Stay updated on ServiceNow releases and new features, assessing their potential value to the organization.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience as a Business Analyst, preferably in IT Service Management.
• Proven experience with ServiceNow platform, including at least one full implementation cycle.
• Excellent analytical and problem-solving skill.
• Strong communication and stakeholder management abilities.
• Proficiency in creating process flows, use cases, and other business analysis artifacts.

Preferred:

• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist).
• Experience with multiple ServiceNow modules (ITSM, ITOM, ITBM, etc.).
• Strong understanding of ITIL framework and best practices.
• Knowledge of scripting languages (e.g., JavaScript) and database concepts.
• Agile/Scrum methodology experience.
• Project management skills.

We are looking for a Business Analyst with a keen interest in business processes and process re-engineering. The ideal candidate will be a part of IT Applications team to support the in-house applications. 

Mandatory Skill-set

• Degree in Business Administration, Business Analytics, Information Technology, Computer Science;
• Must have 4-6 years of experience in a Business Analyst role in delivering and supporting IT applications;
• Must have experience in gathering requirements, performing gap analysis, and preparing documentation;
• Demonstrated understanding of business needs with a strong interest in business process analysis and re-engineering; 
• Foundational knowledge of SQL, including the ability to write and understand queries;
• Exceptional verbal and written communication skills for effective collaboration with stakeholders;
• Strong problem-solving abilities and the capacity to develop innovative solutions.  

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• CBAP (Certified Business Analysis Professional) certified.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements, supporting multiple applications systems and platforms;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Create and execute testing plans and coordinate User Acceptance Test (UAT);
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office. 

We are currently seeking a high calibre professional to join our team as an Alternatives Transformation Business Analyst.

In this role you will:

• Lead the end-to-end business analysis activities across complex change initiatives within Alternatives
• Elicit, analyse, and document business requirements using appropriate methodologies
• Ensure robust data governance and data quality standards across the Alternatives platform
• Lead solution design for key Alternatives initiatives, including front-to-back operating models, portfolio management, valuation, and reporting solutions
• Work closely with technology teams to translate business requirements into scalable and compliant system designs
• Conduct thorough data analysis and business process mapping for current state processes and target state solutions
• Lead cross-functional architecture design sessions and working groups involving business, operations, and IT representatives to assess current-state processes and define future-state operating models supporting scalability and growth
• Design and document business process models and workflows across multiple lines of business in Alternative Asset Management

To be successful you will need:

• Experienced in Asset Management or Alternatives with deep understanding of private markets (private equity, private credit, real assets, hedge funds)
• Proven experience as a Business Analyst or Solutions Architect within financial services or investment management
• Strong data analysis and reporting skills, including experience with SQL and other analytical tools
• Exposure to front-to-back operating models in Alternatives, with hands-on experience with leading alternatives asset management platforms (e.g., Allvue, eFront, Arcesium, Anaplan, Citco Unity or similar)
• Experience within a top-tier investment bank, asset manager, or alternatives-focused financial institution
• Experience with emerging technologies such as artificial intelligence, machine learning, and blockchain in alternatives context
• Strategic thinker with the ability to translate business vision into technical and operational execution

Opening up a world of opportunity
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• Support the implementation of the Securities and Fiduciary Services products on Risk & Control related projects.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

• To support UAT testing of any ad hoc or upcoming releases on system enhancements.

• To maintain updated standard operating procedures and adherence to risk and changes in global operating environment

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

1. Technical & Platform Expertise

Deep mastery of Workday integration technologies to deliverreliable, maintainable solutions.

• Proven capability across Workday Integration tools (Studio, EIB, PECI, WECI, RaaS).
• Strong understanding of integration patterns, data flows, and downstream dependencies.
• 6+ years of experience in Workday integrations, including at least 2 full-cycle deployments
• Certified in Workday Integration Core or Workday Studio

·    Familiarity with Workday security fundamentals is an advantage.

2. Advanced Studio Development

Ability to independently design, build, and debug complex WorkdayStudio integrations.

• Delivers production‑grade Studio solutions with robust logging, error handling, and XSLT.
• Applies reusable components and best practices to reduce technical debt.

3. Functional & Domain Awareness

Understands HCM business processes to align integration logic withpolicy and operations.

• Maps data accurately across Core HCM/Finance and external systems.
• Anticipates functional impacts and edge cases in cross‑agency scenarios.

4. Integration Governance & Security

Builds integrations that are secure, compliant, and scalableacross the enterprise.

• Applies Workday security rules, encryption, naming/versioning standards.
• Designs for auditability, resilience, and long‑term operability.

5. Reporting, Monitoring & Access Control

Enables integrations through the right reporting and securityconfigurations.

• Configures RaaS and outbound EIBs with controlled access via domain/report security.
• Uses logs, alerts, and traceability tools for proactive issue resolution.

6. Problem Solving & Reliability Engineering

Rapidly diagnoses issues and strengthens integration robustness.

• Troubleshoots incidents efficiently and implements reusable fixes.
• Improves stability through better observability and design patterns.
• Hands-on with EIB, PECI, WECI, Workday Studio, custom reports, security

7. Communication & Stakeholder Engagement

Bridges technical and functional teams to ensure sharedunderstanding and alignment.

• Clearly explains integration designs and trade‑offs to non‑technical stakeholders.
• Walks teams through architecture, risks, and dependencies.

8. Mentoring & Capability Building

Strengthens organisational capability beyond individual delivery.

• Team leading experience
• Reviews code, promotes standards, and shares reusable assets.
• Coaches junior developers and testers to uplift overall maturity.

Working Location : Central

Looking for a Business Analyst with at least 4-7 years ofrelevant experience (Strong experience in Workday)

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Key responsibilities include:

• Review product specification, functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.

• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.

• Ensuring risk and compliance standards are followed for every changes.

• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.

• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.

• Access the feasibility, benefits and risks of new IT solutions; recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.

• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.

• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies:

• Diploma in Information Technology or Business Information Systems

• Minimum 3 years of working experience in business analysis and user acceptance testing in insurance domain.

• Candidates with working experience in Insurance operations and processing can be considered.

• Business Analysis skill in delivering business requirement process.

• Project management skill in executing and managing user acceptance testing and planning.

• Savvy in the application of latest technology.

• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.

• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.

• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.

• Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.

In our Corporate Development & FP&A team, you will play a pivotal role in digitalising our reporting landscape—transforming complex, raw data into clear insights and actionable recommendations.

Your analysis will directly support the Group’s strategic decision-making, from evaluating M&A opportunities to enhancing the performance of our healthcare business units.

This is a hybrid role focusing on two core pillars:

Strategic FP&A

• Monitor monthly financial and operational KPIs (e.g., patient volume, average bill size, clinic utilization) to identify growth levers and strategic recommendations.
• Maintain and improve automated Power BI dashboard to provide the leadership team with real-time visibility on clinic performances.
• Assist in the annual budgeting cycle and perform monthly variance analysis to uncover cost-saving and operational improvement opportunities.
• Partner with the Finance team to identify and eliminate manual bottlenecks. 

Corporate Development& M&A

• Build robust DCF and ROI models to evaluate new clinic openings and potential M&A acquisitions.
• Assist in due diligence and strategic research for corporate expansion initiatives.
• Support the integration of newly acquired entities, ensuring financial reporting alignment and process standardization. 

Minimum Requirement:

• Education: Bachelor’s degree with honours in accountancy, finance, business analytics, ora related field from a reputable university (NUS, NTU, SMU, or overseas equivalent).

• Attention to Details: High level of accuracy working with large and complex dataset; take ownership in maintaining zero-defect deliverables.

• Motivation & Initiative: Proactive and self-motivated attitude, with a willingness to acquire new skills and challenge the status quo.

Optional:

• Experience: Prior internships or graduate experience in Big 4, Corporate Finance, or the Healthcare sector.

• Professional Certification: ACCA, CPA or CFA (minimum Level 2 candidate).

IT proficiency:

• Exposure to Advanced Excel (Power Query), data visualisation (Power BI/Tableau),database (SQL), or automation tools (Python / Power Automate).

Job Summary

We seek a Senior Business Analyst (Techno-Functional) to bridge business needs with technology solutions, driving stakeholder engagement and translating requirements into actionable technical deliverables.

Responsibilities

• Gather, analyze, and document business requirements by engaging with stakeholders to ensure clarity and completeness
• Translate business needs into detailed functional and technical specifications for technology teams
• Collaborate with technology teams, data engineers, and developers to align solutions with business objectives
• Facilitate workshops, stakeholder discussions, and requirement walkthroughs to validate and refine requirements
• Support data-driven initiatives by working with data pipelines, reporting needs, and analytics teams to enable informed decision-making
• Ensure alignment between business expectations and technical delivery throughout project lifecycles
• Participate in User Acceptance Testing (UAT) to validate solution functionality and support successful implementation
• Identify process improvement opportunities and recommend actionable solutions to enhance business operations

Preferred competencies and qualifications

• Prior experience in the Insurance industry is nice to have but not a must have.
• Exposure to Data Engineering environments or projects
• Experience using tools such as SQL, Jira, Confluence, or similar platforms

Other Information

• Opportunity to work on enterprise-scale projects
• Exposure to data and digital transformation initiatives
• Collaborative and growth-oriented work environment

• 6years of experience in the field of business analysis.
• Ability to analyse complex data sets, identify patterns, and derive meaningful insights to support decision-making and problem-solving.
• Excellent verbal and written communication skills to effectively interact with stakeholders, convey technical information clearly and create comprehensive documentation.
• Understanding of business processes, workflows, and industry-specific knowledge to align solutions with organisational goals and strategies.
• Capability to identify issues, evaluate alternatives, and propose innovative solutions to address business challenges.
• Familiarity with business analysis tools, data analysis software, and an understanding of software development methodologies
• Expertise in gathering and documenting detailed business requirements, creating functional specifications, and user stories.
• Skill in managing relationships and expectations among diverse stakeholders, including clients, users, developers, and management.
• Ability to adapt to changing project scopes, priorities, and timelines while remaining focused on delivering quality outcomes. Previous experience in Insurance Domain is a value add - Data Engineer understanding make it more effective

• Company: Investment Company

• Location: Central
  

Job Description:

Our Japanese buy-side client is looking for an Analyst to join their team. As a Business Research Analyst, you will be responsible for conducting comprehensive business analyses and market research for our fund investment partners.

Key Responsibilities:

• Conduct thorough business analysis of current and potential investment partners as well as the business environment and regulations of the countries in which they are located at.

• Identify patterns and market trends across industries and regions to assess the feasibility and soundness of the partners' businesses.

• Perform company analysis and provide support for investment projects, ensuring effective post-investment follow-up.

• Conduct research and analysis on potential new investment opportunities.

• Prepare reports and presentations for internal investment committees or community stakeholders.

• Review and evaluate contractual agreements related to investment activities in English.

• Create persuasive slide decks and reports for HQ.

• At HQ's request, visit our collaborating investment partners to better understand their business environment.

• Other ad-hoc duties including general affairs related matters as assigned by the Management.
  

Job Requirements:

• Minimum of 5 years of experience in business research, market research, or a related field.

• Sound understanding of funds and investments.

• With related experience in performing quantitative research on private companies.

• Fluent in Japanese (business level or above) to liaise with Japanese-speaking stakeholders and HQ in Japan will be an advantage.
  

Interested applicants please apply directly for further shortlisting review

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann
EA Registration No: R1770345
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

• Well Established Company
• Basic $4500 - $5000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

Business Reporting

• Prepare, analyse, and present monthly / weekly operational reports.
• Ensure proper, accurate, and timely data update in the ERP system
• Identify data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face to face (FTF)meetings
• Support management with ad hoc analysis as required

Establish and maintain a data management framework, including:

• Data ownership and accountability
• Standard definitions and reporting logic
• Regular data validation and controls

Project& Program Management

• Lead multiple cross functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirements:

• Possess minimum Degree in Business or related field with minimum 2 years relevant working experience
• Strong analytical and reporting skills
• Advanced proficiency in Excel /data analysis tools
• Strong attention to detail with ahigh standard for data accuracy

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492