Total 526 Business Management / Project / Planning job vacancies

Core Responsibilities

• Requirements: Elicit, analyze, and document functional/technical requirements (User Stories, FRS).

• Process Mapping: Design "As-Is" and "To-Be" workflows to optimize business operations.

• Liaison: Act as the primary translator between non-technical users and software developers.

• Testing & Quality: Define UAT (User Acceptance Testing) criteria and ensure the final solution solves the business problem.

• Data Insight: Use SQL and BI tools to provide data-driven recommendations for system improvements.

Key Qualifications

• Experience: 3+ years in IT BA, Systems Analysis, or Product Management.

• Technical Stack: Jira/Confluence, SQL, BPMN/UML tools (Visio/Lucid), and Agile/Scrum methodologies.

• Soft Skills: Expert communication, conflict resolution, and analytical problem-solving.

• Education: Degree in CS, IT, or Business. CBAP or CSPO certifications are a plus.

Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact.

Key Responsibilities

• Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities.
• Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials.
• Support system configuration and administration activities, including access management, onboarding processes, and workflow setup.
• Develop, maintain, and optimise system reports and dashboards to support operational and business needs.
• Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery.
• Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency.
• Support change management activities and user adoption of new systems and processes.
• Assist in the implementation and enhancement of government and enterprise technology platforms.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related discipline.
• Relevant experience in business analysis, systems support, IT operations, or digital transformation projects.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous.
• Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus.
• Able to work effectively with both technical and non-technical stakeholders.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

• IT Business Analyst
• Business Requirements Gathering & Process Analysis
• Stakeholder Management & Solution Delivery
• User Stories, UAT & Digital Application Projects
• Government projects

Job Scope:

• Gather, analyse, and document business requirements from stakeholders

• Facilitate workshops, meetings, and discussions to understand business needs and objectives

• Analyse current business processes and identify opportunities for improvement and optimisation

• Prepare business requirement documents (BRD), user stories, process flows, use cases, and functional specifications

• Work closely with developers, testers, project managers, and business users throughout project implementation

• Support solution design, system testing, User Acceptance Testing (UAT), and implementation activities

• Track issues, risks, dependencies, and change requests to ensure smooth project delivery

• Generate reports, dashboards, and analysis to support business decisions

• Ensure project deliverables align with business objectives, timelines, and compliance requirements

• Any other ad-hoc duties as assigned

Requirements:

• Degree/Diploma in Business, Information Technology, Computer Science, or related discipline

• Minimum 3 years of experience as a Business Analyst or in a similar role

• Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems

• Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams

• Strong analytical, problem-solving, and documentation skills

• Ability to work independently and manage multiple priorities effectively

• Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred

• Familiarity with mobile application projects, UX/UI collaboration, and customer journey design for digital platforms is advantageous

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

This is a 24 months fixed term contract role.

What will you do?

To manage Business-As-Usual (BAU) support, governance and continuous improvement for Customer Feedback Management System (CFMS) built on Microsoft Dynamics 365. This role ensures the stability, performance, and effective utilisation of CRM to support digital services, including stakeholder engagement and feedback management.

• Oversee day-to-day BAU operations of the CFMS, ensuring high availability, performance, and reliability
• Act as the primary point of contact for business users on CRM-related issues, service requests, and enhancements
• Manage and prioritise incidents, service requests, and change requests in accordance with service level agreements (SLAs)
• Perform root cause analysis and drive resolution of system issues in collaboration with IT teams, vendors, and Government Technology Agency
• Knowledge of CRM configurations (e.g., workflows, business rules, forms, dashboards) within Microsoft Dynamics 365
• Oversee system configuration, release management, and change control for Microsoft Dynamics 365
• Ensure data quality, integrity, and proper usage across the system
• Recommend continuous improvements
• Enforce governance and compliance with relevant policies
• Ensure adherence to data protection requirements under the Personal Data Protection Act
• Support enhancements and releases, including requirement analysis, testing, and deployment coordination
• Maintain system documentation, SOPs, and knowledge base articles
• Drive data quality, reporting, and analytics to support policy-making and operational insights

Requirements

• Strong analytical, troubleshooting, and stakeholder management skills is preferred
• Ability to manage vendors and support service delivery in an SLA-driven environment is preferred
• Proficiency with requirements management tools (e.g., JIRA, Confluence).

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program
• To work in Singapore Government Agencies projects
• We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at 

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

JOB SUMMARY

We are seeking an experienced Business Analyst to enhance our in-house products to stay ahead of the competition and ensure that they remain and integrated best-of-suite solutions for our clients. As a Business Analyst, you will have the opportunity to work with a multi-disciplinary team to design, develop, test and launch the new features and new products to market.

Feeling the pulse of the customer, business and market trends is core. Taking all these feedback iteratively, as a Business Analyst you have the opportunity to analyze the customer’s pain points, gaps in the product features, innovate on functionality and features, release a beta to early-adopters and finally launching the enhancements, features or products to market.

On a day-to-day basis, the Business Analyst involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, web app and mobile app engineering. The Business Analyst is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become features in their product lines.

JOB DUTIES

• Collaborate with sales, marketing, and operations support teams to better understand our clients’ needs and synthesise your findings into the product roadmap, prioritizing features and functionalities based on business value and customer feedback.
• Monitor competitor activities and identify opportunities for differentiation.
• Constantly in touch with customers’ pains points, needs and desires and scoping an innovative and viable solution.
• Define clear, cohesive functional and non-functional requirements in the form of user stories and acceptance criteria, and manage time-integrated plans for feature development.
• Work closely with the UX/UI designers to detail out the wireframes and final UX for the new features or products.
• Ensure the objectives, requirements and specifications are clearly understood by the various team members across the Designers, Frontend & Backend Engineering, and QA teams.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s Degree of Computing, Engineering, Product Design or related field.
• 3-4 years of related work experience in the domains of product management, business analysis, system analysis, process reengineering and consulting.
• A proven track record of gap analysis, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of the product management or business analysis methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Excellent documentation skills in drafting clear and concise requirements and specifications.
• Comfortable in working with a multi-disciplinary team that involves process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and contribute to the team.
• Ability to work in a fast-paced environment.     
• Willingness to travel to meet and work with offshore team members.

Baisc Requirements :

• 7+ years of experience with bachelor’s or master’s degree in finance, Business Administration, Information Technology, or a related field.

• Proven experience as a Business Analyst or Tester within the banking and capital markets industry, with a focus on derivatives and familiarity with trading platforms, clearinghouses, market data providers.

• Strong knowledge of derivatives trade lifecycle.

• Experience with configuration, testing, and implementation of latest release of T24.

• Excellent analytical, problem-solving, and documentation skills.

• Strong communication and interpersonal skills, with the ability to engage effectively with various stakeholders.

• Knowledge of software development life cycle (SDLC) and testing methodologies.

Your client responsibilities - , Need to work as a team lead in one or more Temenos T24 projects.

Job Responsibilities

As a Digital Business Analyst, you will work in a Government Agency as a key member of the GovTech project team. You will support the Chief Information Officer at the Agency and collaborate with fellow project managers, business analysts, solution architects and technical services consultants to deliver leading-edge digital solutions. You are a pro-active, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet identified Agency and citizen/business needs. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. The ability to effectively engage and manage project stakeholders and business partners is a must. Success in the role will be demonstrated by your ability to thrive in a fast-paced and dynamic environment.

[Your Responsibilities]

• Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions
• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
• Identify and adopt the appropriate development and delivery approach (Outsourced, Co-Sourced or In-house development)
• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria
• Ensure product readiness for smooth deployment, adoption and operations
• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)
• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation
• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks
• Effectively engage and manage the vendors to deliver ICT solutions and services
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines
• At least 5 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)
• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams
• Working knowledge of AI tools and concepts
• Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.
• Good stakeholder engagement and communication skills with ability to influence and pitch ideas
• A driven and motivated personality with the ability to rapidly learn, apply and execute
• Experience in Project Management and Product Management is a plus
• Motivated by innovation to achieve business goals and customer satisfaction
• Excellent written, verbal communication, presentation and negotiation skill

Job Summary

We are seeking an experienced Business Analyst to support the Enterprise Management for a reputed organization.

This role operates at the intersection of business, data, and technology, ensuring that the platform meets business needs, aligns with governance standards, and is effectively adopted by users.

Mandatory Skill-set

• Degree in Information Technology, Computer Science, Data Science, or a related field;
• Must have 5 years of Business Analyst experience, preferably in data-intensive projects;
• Strong understanding of GRC concepts (risk management, compliance frameworks);
• Must have solid knowledge of data modeling and data relationship design;
• Excellent documentation and communication skills;
• Proven ability to translate business needs into functional and technical requirements;
• Strong analytical and problem-solving capabilities;
• Ability to work independently and collaboratively in cross-functional teams;
• Comfortable working in fast-paced, time-sensitive environments.

Desired Skill-set

• Experience with ServiceNow and other GRC tools;
• Knowledge of data governance principles and frameworks;
• Familiarity with Agile methodologies.

Responsibilities

• Identify and document relationships between GRC entities (e.g., Risks, Controls, Regulations, Activities);
• Define cardinality and business rules governing data relationships;
• Develop entity-relationship diagrams (ERDs) and data flow diagrams;
• Translate high-level business requirements (BRDs) into detailed functional specifications;
• Define data validation rules, transformation logic, and business rules;
• Document metadata and data structure requirements for the repository;
• Facilitate workshops and discussions with subject matter experts (SMEs);
• Validate data models and requirements with business stakeholders;
• Act as a liaison between business users and technical teams to ensure alignment
• Develop and maintain data dictionary and metadata repository;
• Document business glossary and data lineage;
• Prepare user stories, acceptance criteria, and supporting documentation for development teams.

Fluentin Speaking language Mandarin is mandatory

Job SpecBelow

• 7 + Years of Business Analyst Experience – Must
• System Analyst Experience – Must
• Treasury & Risk Experience -Must
• Banking Experience – Must
• SQL Experience – Must
• Added advantage of Treasury product implementation experience
• Asset & Liability Management, Funds Transfer Pricing, Liquidity Risk Management, IFRS9 / Expected Credit Loss
• Vendor Product implementation experience in Asset liability management e.g. Workiva platform, Murex, Fusion Risk ( Finastra), Fusion Kondor, Calypso, Ambit Focus/ Balance Sheet Manager etc.

Details:
1 Year Contract

Duties:

• Provided application support by managing incidents, service requests, and problem tickets in line with SLA requirements and escalation protocols.
• Performed incident analysis, impact assessment, prioritization, and root cause investigations to identify resolutions and prevent recurring issues.
• Monitored system performance, application logs, interfaces, and batch jobs to ensure operational stability and timely issue detection.
• Executed SQL queries to support troubleshooting, data validation, reconciliation, operational reporting, and transaction analysis.
• Utilized ServiceNow and Jira to track incidents, manage resolution progress, and support batch processing activities including reruns and reconciliations.
• Acted as the key point of contact for application workflows, system integrations, APIs, middleware, and external system dependencies.
• Worked closely with development, infrastructure, cloud, and vendor teams to resolve technical issues and enhance system performance.
• Assisted in application release, deployment, and change management activities, including post-release validation and smoke testing.
• Managed system configurations and user access administration while ensuring adherence to security, audit, and compliance standards.
• Prepared and maintained SOPs, runbooks, and knowledge base documentation, while driving continuous improvement and automation initiatives.

Requirements:

• Education in Computer Science, Information Technology, Engineering, or equivalent.
• Minimum 2–5 years of related working experience

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

RevUp Proservices Pte Ltd

EA.24C2366

Years of Experience

At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks 

Business Analysis Planning & Strategy

'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis

Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis

Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

Liaise with internal and/or external stakeholders to identify system/data products requirements

Provide analysis to support the development of business cases

Support user requirement analysis through information collection

Support the analysis of business requirements and feasibility studies of possible solutions

Prepare requirements specifications and solution proposals

Contribute to the identification of a range of solution options

Requirements Lifecycle Management

Prepare Requirements Traceability Matrix

Collaborate with developers to ensure requirements are incorporated into system design and implementation

Function as the liaison between users and technical staff throughout the solution implementation cycle

Contribute to identification of solution change risks

Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary

Facilitate System Integration Testing by coordinating the development teams of various integrations

Work with relevant stakeholders on user acceptance testing 

Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes

Support the development of test cases and test data, where necessary

Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

'Assist in the assessment of solution options for suitability

Contribute in the formulation of solution recommendation

Evaluate the ability of an existing system/data products to support proposed changes

Requirements / Qualifications

Key Competency

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent

BH ID 10403

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463

Contract Period: 18 Months

Working Location: Central / 2 days WFH 

Role Overview 

We are seeking a Service Designer to support the discovery, service blueprinting, and operational workflow design for an automatic station ingestion platform. The role will focus on understanding how people, field operations, edge infrastructure, and cloud systems interact, and translating those insights into clear service blueprints, process maps, and system-to-human handoff documentation. 

The ideal candidate is comfortable working in complex technical environments and can facilitate conversations across field technicians, engineers, project managers, and end users. 

Key Responsibilities 

• Conduct discovery and research sessions with cross-functional stakeholders, including field technicians, engineers, project managers, operations teams, and end users. 

• Map current and future-state workflows for automatic weather station operations, sensor inventory, calibration, maintenance, data ingestion, and issue handling. 

• Produce service blueprints that clearly show system interactions, human workflows, operational handoffs, and pain points. 

• Document dependencies across physical fieldwork, edge infrastructure, backend systems, APIs, and data consumers. 

• Create clear system architecture, workflow, and data flow schematics using Figma or equivalent tools. 

• Translate research findings into actionable recommendations for platform design, operational readiness, and implementation planning. 

• Work closely with technical teams to ensure service blueprints reflect realistic system behaviour and operational constraints. 

• Support workshops, stakeholder alignment sessions, and handover of service design outputs to delivery teams. 

Required Skills and Experience 

• Experience in service design, operational workflow mapping, technical business analysis, or product/service discovery. 

• Strong ability to facilitate research and working sessions with both technical and non-technical stakeholders. 

• Experience producing service blueprints, process maps, journey maps, system diagrams, or operational workflow documentation. 

• Proficiency with Figma or equivalent design and diagramming tools. 

• Ability to simplify complex technical workflows into clear, structured artefacts. 

• Strong written and verbal communication skills. 

Good to Have 

• Experience working on data platforms, IoT systems, infrastructure projects, operational technology, or complex digital services. 

• Familiarity with field operations, maintenance workflows, calibration processes, or asset management systems. 

• Experience supporting early-stage discovery and delivery phases for complex technology platforms

Job Description

• Collate and manage all the details regarding the application for the assigned business vertical. Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

IInterested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Mandatory Requirements

• Bachelor’s degree in IT, Business, Data, or a closely related field

• 3–5 years of hands-on experience in Business Analysis or IT product/system delivery

• Proven track record in requirements elicitation, cross-functional stakeholder management, and system/product delivery

• Working proficiency in Agile/Scrum delivery frameworks, backlog management, and iterative release practices

• Solid understanding of SDLC, cloud/SaaS environments, API/system integration concepts, and data governance/compliance basics

• Hands-on proficiency with core delivery & BA tools: Jira, Azure DevOps, Confluence, Visio/Lucidchart, Excel, SQL, and Power BI/Tableau

• Demonstrated ability to apply BABOK standards, BPMN process modeling, and end-to-end requirements traceabilityBABOK standards, BPMN process modeling, and end-to-end requirements traceability

Key Responsibilities

• Analyze current/future-state business processes, data flows, and systems to identify gaps, root causes, and viable solution pathways

• Lead the full requirements lifecycle, translating business needs into user stories, epics, features, and functional/non-functional specifications

• Facilitate cross-functional workshops, design sessions, and decision forums to align business intent with technical execution• Identify workflow inefficiencies and recommend digital/AI-driven improvements (RPA, low-code, BI dashboards) to drive efficiency, cost savings, and compliance

• Partner with Product Owners to prioritize and refine backlogs; support Agile/Hybrid sprint planning, refinement, reviews, and release planning

• Define acceptance criteria, coordinate User Acceptance Testing (UAT), manage defect resolution, and validate delivered solutions against business requirements

• Drive change management by assessing adoption risks, supporting training/communications, and ensuring successful rollout and user adoption of new systems/processes

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world ‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our client's business.

ABOUT THE JOB

As a Consultant Business Analyst, you will acquire first-hand consulting experience in the banking industry, build knowledge on a wide range of companies, and apply project management best practices in a fast-paced and intellectually challenging work environment.

You will play a key role in building trusted client relationships through high quality deliverables and leveraging our industry expertise. Our consultants are our greatest asset, and we show this by providing a comprehensive training and mentoring program to equip you to become a skilled consultant.

You will bring extensive experience of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specific needs.

Ability to translate high-level requirements into detailed documentation within the organizations context.

Ability to evaluate and analyse existing business processes and uncover areas for improvement

Ensure that user stories have sufficient details so that developers can estimate and work with them.

ABOUT YOU

Degree holder

• At least 5 years of relevant experience in Collections Processes, Secured/Unsecured loans.

• Experience with Card Fraud Management platforms with AI/ML models, rules management and case management capabilities is a definite advantage

• Excellent communication and stakeholder management skills with the ability to influence senior leaders

• Team player with a strong ability to drive risk initiatives across business functions

Why us:

Adaptable schedules offering full-time roles and hybrid work options

Attractive fringe benefits and salary structures in line with the market

Modern and central office space with good public transport connections

Can-do mentality and one-spirit culture

Varied events and employee initiatives

Your documents to start the process:

Resume

Job references

Qualifications (bachelor/ master diploma, etc.) with certificate of grades

Motivation letter: Why Synpulse? Why you? Why this function?

Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at http://synpulse.com

Role: Business Analyst

JOB DESCRIPTION

Years of Experience

At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities

The Associate Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks 

Business Analysis Planning & Strategy

'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis

Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis

Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

Liaise with internal and/or external stakeholders to identify system/data products requirements

Provide analysis to support the development of business cases

Support user requirement analysis through information collection

Support the analysis of business requirements and feasibility studies of possible solutions

Prepare requirements specifications and solution proposals

Contribute to the identification of a range of solution options

Requirements Lifecycle Management

Prepare Requirements Traceability Matrix

Collaborate with developers to ensure requirements are incorporated into system design and implementation

Function as the liaison between users and technical staff throughout the solution implementation cycle

Contribute to identification of solution change risks

Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary

Facilitate System Integration Testing by coordinating the development teams of various integrations

Work with relevant stakeholders on user acceptance testing 

Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes

Support the development of test cases and test data, where necessary

Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

'Assist in the assessment of solution options for suitability

Contribute in the formulation of solution recommendation

Evaluate the ability of an existing system/data products to support proposed changes

Requirements / Qualifications

Key Competency

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent.

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Our client is one of the leader in the banking industry, they are seeking for an junior BA to join coporate action team to assist with testing and daily operation.

Contract: 12 months
Location: Changi
Salary up to $5000

1.Corporate Actions Domain & BAU Support

- Act as the subject‑matter expert for Corporate Actions applications within the assigned business vertical, maintaining detailed knowledge of system architecture, interfacing systems, data flows, and data content.

- Support user communities on daily BAU activities by responding to business queries and providing guidance on optimal system usage.

- Ensure Corporate Action events are processed accurately and within agreed timelines, in compliance with market requirements and internal standards.

2. Client Servicing & Controls

- Ensure timely and accurate client notifications for voluntary Corporate Action events (e.g. rights issues, dividend options, warrant expiry, redemptions).

- Ensure correct capture and execution of client instructions and safeguard client entitlements throughout the event lifecycle.

- Handle client and stakeholder enquiries professionally and promptly, maintaining a consistently high standard of service quality.

3. Testing & Delivery Governance

- Define and recommend appropriate testing strategies, sign‑off criteria, and obtain stakeholder concurrence.

- Lead and manage User Acceptance Testing (UAT), including planning, timelines, batch runs and re‑runs, and consolidation of testing outcomes.

- Ensure test issues and defects are tracked, resolved, and validated prior to deployment.

4. Documentation & Governance

- Prepare and maintain high‑quality documentation on data flows, solution design, business logic, and testing approach, in accordance with predefined templates and governance standards.

- Ensure strong controls, auditability, and knowledge continuity are embedded into delivered solutions.

Requirements

- Strong domain experience in Corporate Actions processing, covering mandatory and voluntary events.

- Hands‑on experience in system testing (SIT/UAT/regression) within a banking or financial services environment.

- Good understanding of end‑to‑end processing, system integrations, and data flows.

- Proven ability to work closely with Technology teams, project stakeholders, and operations users.

- Strong documentation, analytical, and stakeholder management skills.

- Demonstrates a risk‑aware mindset with focus on quality, controls, and client outcomes.

PERSOL Singapore Pte Ltd •UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542(Ling Kai Jin)

By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliatesto collect, use and disclose your personal data for the purposes set out in thePrivacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agreewith the Privacy Policy.      

Hitachi Energy's Grid Integration business unit has delivered more than 4,000 projects over the last 15 years. Our Grid Integration portfolio spans a wide range of transmission and substation applications, which facilitate reliable and efficient system integration of the future digital electric network with minimum environmental impact. We incorporate the integrated systems, solutions and services of our business' DC and AC fields, including HVDC, Substations, FACTS, Grid and Power Quality solutions such as offshore wind connections, and Semiconductors. We offer Power Consulting for key segments in the energy system, such as renewables, transmission distribution and as well as e-transportation solutions.

The Opportunity

We are seeking a high-impact Business Analyst to join the Asia Hub team, acting as a strategic partner to the Asia Hub Manager and Asia Management Team. This role goes beyond traditional market analysis and will play a central role in shaping and enabling business and market strategy across Asia. You will contribute to defining go-to-market approaches, organizational positioning, and alignment with the global organization, while ensuring these concepts are clearly translated into actionable insights and communication materials for internal stakeholders. You will operate at the intersection of strategy, execution, and communication, helping drive clarity, consistency, and alignment across the region and with global business units.

How you'll make an impact:

• You will support the Asia Hub Manager and Management Team in developing, refining, and executing regional business strategies while translating global priorities into actionable local initiatives.
• You will drive go-to-market strategies and market intelligence by tracking customer trends, monitoring competitive dynamics, and identifying new growth opportunities.
• You will enhance organizational positioning and alignment, ensuring the Asia Hub integrates effectively with global business units and operates on an optimized regional model.
• You will lead executive communication and storytelling, transforming complex strategy and data into compelling presentations, strategy documents, and internal communications.
• You will deliver consistent, accessible messaging across diverse audiences to align regional efforts with global corporate standards.
• You will conduct structured market and competitive analyses, evaluating demand drivers and competitor positioning to provide fact-based recommendations for leadership decision-making.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Experience in business analysis, strategy, or market intelligence within a multinational and cross-functional environment.
• A strategic thinker with strong analytical and synthesis capabilities, able to operate fluidly at both conceptual and practical levels.
• Strong ability to connect complex data, strategy, and execution into clear, actionable narratives.
• Exceptional communication and presentation skills, with a proven ability to simplify complex topics for diverse audiences.
• A strong collaborator, comfortable working with senior leadership and adept at influencing stakeholders through structured insights
• A high-ownership mindset with sharp attention to detail and a commitment to clarity in all deliverables.

More about us:

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

• For this role, depending on grade and experience, we offer the following employee benefits subject to the respective plan rules:

• Employer-sponsored medical plan (inc. dental care)

• Employer provident fund (EPF) – employer and employee.

• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance

• Hospitalization Insurance.

Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)

*Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

Job Details:

• Contract Duration: 12 Months (Renewable depend on performance and business needs)

• Location: Tanjong Pagar

Role:

As the business partner, this role holds accountability for driving the overall financial strategy and attaining financial and operational excellence for the Enterprises and Government Business unit. This includes forecasting and budgeting to ensure effective financial management, as well as analyzing and compiling Go-To-Market (GTM) plans.

Responsibilities:

• Collaborate in strategic business planning and budgeting exercises for Enterprises and Government.

• Contribute to syndication exercises with key product houses on a regular quarterly cadence, as well as the annual AOP cycle

• Drive productive business targeting and administer seamless business operations for business through intelligence and insights from management reports, analysis, and data mining

• Develop and prepare a forecasting model for regular business monitoring, including relevant sensitivity analysis and scenario planning. Ensure effectiveness and internal control of business unit operations by streamlining processes where necessary

• Oversee essential projects as needed and conduct regular cadence reviews, such as funnel management, to ensure visibility of the business. Plan and coordinate interlocks with other business units to promote collaboration

• Drive timely and accurate management reporting for key business decisions – Growth/BAU TMs and BPR’s and management dashboards and drivers

• Ensure monthly month-end closing procedures are executed to ensure proper book closure

• Stay informed of key trends affecting the business, including new developments in the enterprises and government sectors, progress of commercial enterprises, and market environment changes specific to certain vertical industries

Requirements:

• University degree or equivalent in Accountancy, Finance & Business or related discipline

• At least 3-5 years of experience in Business Planning / Analyst / Sales Operations

• Demonstrated proficiency in Microsoft Office, particularly in Excel and PowerPoint.

• Capable of managing and analyzing large volumes of data. Familiarity or experience with Salesforce, PowerBI and Tableau is preferred.

• Experience in budgeting and driving accurate management reporting and analysis for key business decisions

• Demands extensive strong cross-functional collaboration, good communication skills, and a process-focused aptitude that will enable this role to effectively execute multiple responsibilities and deliverables.

• Strong business acumen with customer-oriented personal, independent and a good team player

• Meticulous and responsible with sharp analytical, organizational, and multi-tasking skills

• Ability to work well under stressful situations with tight timelines

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Key Responsibilities

·       Collaborate with business stakeholders to gather analyze and document ESG related requirements

·        Translate business needs into functional and technical specifications for data and analytics solutions

·        Work closely with data engineering and data science teams to design and implement ESG reporting and analytics solutions

·        Analyze ESG datasets eg carbon emissions sustainability metrics compliance data to identify trends and insights

·        Support the development of ESG dashboards KPIs and performance tracking frameworks

·        Ensure alignment with global ESG standards and frameworks eg GRI SASB TCFD ISSB

·        Assist in defining data models data governance and data quality standards for ESG reporting

·        Participate in UAT User Acceptance Testing and validate system outputs against requirements

·        Provide domain expertise on ESG products services and regulatory expectations

·        Create comprehensive documentation including BRDs FRDs use cases and process maps

·        Facilitate communication between business product and technical teams

Required Skills  Qualifications

·        5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains

·        Strong understanding of ESG concepts reporting frameworks and sustainability metrics

·        Proven experience working with data analytics data modeling and data visualization tools eg Power BI Tableau

·        Familiarity with data science concepts statistical analysis and predictive modeling

·        Minimal Handson experience with SQL andor PythonR for data analysis will be good to have

·        Experience working in Agile environments and handling cross functional teams

·        Strong analytical thinking and problem solving skills

·        Excellent stakeholder management and communication skills

We are seeking a Business Analyst with hands-on experience in Murex Front Office to support a Murex upgrade project.

Responsibilities

• Gather and document business requirements for Murex Front Office
• Liaise with traders, users, and IT teams on system changes
• Prepare functional specifications and support system configuration
• Participate in SIT/UAT, including test cases and defect tracking
• Support issue analysis and resolution during the upgrade
• Work with internal teams and vendors to deliver project milestones

Requirements

• 2–5 years’ Business Analyst experience in financial systems
• Hands-on Murex Front Office experience
• Basic understanding of trading products / capital markets
• Experience in system implementation or upgrade projects
• Good communication and stakeholder management skills
• Detail-oriented and able to work under timelines

Job Duties:

Product Delivery & Launch Execution

• Support and monitor end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.

• Lead product launch discussions with stakeholders, providing direction and proposing solutions aligned to business objectives.

• Collaborate with stakeholders to prioritise scope and changes, ensuring agreed launch timelines are not compromised.

• Proactively identify, manage, and escalate delivery risks and issues with clear recommendations.

Business Analysis & Solution Management

• Lead the documentation of business requirements, solution designs, and business rules with clarity and completeness.

• Discuss, evaluate, and align alternative solutions with Technology and relevant stakeholders.

• Review and validate requirements to ensure readiness for development, testing, and implementation.

Testing, Defect & Quality Management

• Translate and review business requirements into comprehensive test scenarios, conditions, and expected results for User Acceptance Testing (UAT).

• Accountable for UAT planning, execution, coordination, and sign-off, ensuring proper documentation.

• Track outstanding defects and work closely with Technology teams to ensure timely resolution within agreed timelines.

• Organise, prepare, and lead defect checkpoint discussions to drive accountability and closure.

Implementation, Training & Post-Launch Activities

• Perform post-deployment verification.

• Develop, review, and maintain SOPs, training materials, and user guides.

• Lead or facilitate stakeholder training sessions where required.

Continuous Improvement, Innovation & Governance

• Identify and drive opportunities for continuous improvement and delivery efficiencies.

• Ensure strict adherence to product launch SOPs, governance frameworks, and compliance requirements.

• Other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma and above
• 2-5 years of Business analyst experience
• Proven track record in leading collaboratively by working successfully with others in cross-functional teams to create solutions.

Interested applicants please send your resume in MS Words format to Joanna.Tan@ambition.com.sg and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only

Job Overview

We are seeking an experienced Business Analyst to support digital and system initiatives within a structured and compliance-driven environment. This role involves managing projects from requirements gathering through to implementation, ensuring solutions meet business objectives, operational needs, and regulatory standards.

This is a hands-on role suited for candidates who are comfortable working across the full project lifecycle and engaging stakeholders across business, IT, and vendor teams.

Key Responsibilities

End-to-End Delivery

• Manage assigned initiatives across the full project lifecycle, from requirements analysis to implementation and post-go-live validation
• Ensure requirements are clearly defined, documented, and delivered as expected
• Act as the key point of contact for business stakeholders throughout the project

Business Analysis & Requirements

• Gather and analyze business needs, operational workflows, and system requirements
• Translate requirements into clear functional and non-functional specifications
• Facilitate workshops and discussions to align stakeholders on scope and solution approach
• Maintain structured documentation suitable for audit and governance requirements

Compliance & Governance

• Ensure solutions align with data protection, security, and regulatory requirements
• Support projects in environments with strong governance and audit expectations
• Work with stakeholders to incorporate compliance considerations into system design

Vendor & Solution Engagement

• Support evaluation and selection of system solutions, including fit-gap analysis
• Participate in RFP and vendor evaluation processes where required
• Work closely with vendors to ensure solutions meet business and technical expectations

Testing & Implementation

• Define test scenarios, acceptance criteria, and validation approach
• Support testing phases such as SIT and UAT
• Assist in issue tracking, resolution, and deployment readiness
• Support post-implementation validation and transition to operations

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in IT or system implementation projects
• Experience working in structured or compliance-driven environments such as financial services, government, healthcare, or similar
• Proven involvement across the full project lifecycle, including testing and implementation

Skills

• Strong requirements gathering and documentation skills
• Familiarity with SDLC methodologies (Agile, Waterfall, or hybrid)
• Ability to engage stakeholders across business, IT, and vendors
• Good analytical and problem-solving skills
• Able to work independently and manage priorities effectively

Good to Have

• Experience with enterprise systems or vendor solutions (e.g. ERP, CRM, POS, or similar platforms)
• Exposure to vendor selection, RFP processes, or system implementation projects
• Certifications such as CBAP, CCBA, or Agile-related certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Title: IT Business Analyst
Contract Duration: 6 months
Salary: $3800-$6000
Location: Enabling Village, 20 Lengkok Bahru
Eligibility: Only Singaporeans

Responsibilities

• Engaging internal stakeholders/business units to gather, collect and document their business needs, processes, and pain points.
• Prepare clear workflows, use cases, user stories, user guides / manuals and functional specifications.
• Run Proof of Concept (POC) for business processes using products from GovTech
• Facilitate discussions between technical teams and business units and support in change management

Specific Requirements

1. Minimally an IT or Business IT Diploma / Degree holder
2. 1 to 3 years of relevant experience
3. Fresh graduates are welcome to apply

Apply Now via MyCareersFuture
Only Qualified Candidates are Contacted

-------------
By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants

In Ref: SS – JO – 28741
BGC Group Pte Ltd (Outsourcing)
EA 05C3053